# Page 5 | BookSteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is BookSteam the right Medical Spa solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133845/BookSteam/reviews --- BookSteam 4.7 (116) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of BookSteam ## Showing most helpful reviews Showing 101-116 of 116 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AW Alek W. COO Used the software for: ### "Impressive and user friendly " December 22, 2015 4.0 I can't say enough good things about booksteam, head and shoulders above the rest! If you want your business to improve and become less stressful (don't we all), you have to try this software. +++awesome looking design, supports multiple offices, mailchimp and paypal integration, google calendar sync, prepaid packages, loaded with a ton of features and has fast responding support team (what's not to love?). Review Source NL Natalie L. Llama farm owner and tour operator Entertainment Used the software for: Less than 6 months ### "Great software and awesome support team!" May 7, 2020 5.0 Pros The button works great on my website and on FaceBook. My clients have been able to book farm visits online easily. Cons I would like it if more than 1 booking could be allowed during a single time slot without creating a class that requires a set time. Review Source JW Josh W. Owner Used the software for: ### "awesome software in many ways!" November 11, 2015 5.0 Our studio in Hong Kong has been using booksteam for a while now and we have been satisfied. We tried many other companies before but half of them look very dated (design wise) and other half lack many features, glad we found booksteam! Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha). Loving it! Review Source BO Bernadette O. Product Manager Used the software for: 1-2 years ### "Easy way for appointment scheduling" October 16, 2018 5.0 Good to go . Highly recommemded to everyone. Pros The interface is very simple and easy to use. Booksteam is auto online report and best for appointment scheduling tool. Cons Could improve the initial set up and the customer support. I didn't see any bad with it. Its still very useful for me. Review Source TN Tara N. Used the software for: ### "one of the best if not the best!" October 24, 2015 5.0 I use this software everyday and it's been a huge help to our biz. Bookings are easy to make, payments are easy to take, customers love the ease of use, what's not to love. Compare to others, this system is very quick and responsive, I don't have to wait forever (like I did with previous software). Overall A+++ Review Source RL Rick L. Account manager Used the software for: ### "Fantastic! The most complete software out there" July 22, 2015 5.0 I don't regret going with Booksteam to manage our fitness center. When I'm away on trips around the country I always know what is happening with the business. Trainers and clients love the convenience of booking everything online. We could not imaging running our fitness centre without booksteam software. Review Source AC Andrea C. Used the software for: ### "simply awesome!" September 16, 2015 5.0 We needed scheduling software to support our multiple locations and the ability to take paypal, so we went with booksteam and I'm glad we did. Setup process went smoothly, support has been responsive, a ton of features with sms reminders. I would definitely recommend it to other people. Review Source KS Keilah S. Used the software for: ### "Amazing System!" March 1, 2017 5.0 I absolutely love Booksteam, the support and service you get is second to none. I've referred many people to it. It's easy to use, easy for clients to book, saves time and money and ts a great tool to use to keep track of everything. Review Source DD Denk D. Customer Support Used the software for: ### "Really a joy to use" December 5, 2015 4.0 I thought it would take me a week to figure this booking tool out, but it took me about an hour. Now I direct all of my clients to book online, it's a joy that I don't have to answer my phone as much any more!!! Review Source lR lexi R. Used the software for: ### "saves me a lot of time at work" November 24, 2015 5.0 switched from phone booking to online booking with the help of booksteam and I should of done this years ago! now 90% of my clients book online and I can focus on my work! very cool app Review Source SW Stacy W. Used the software for: ### "So easy to use" April 1, 2017 5.0 I've been with booksteam for over a year and have been very happy with the service. This software is a must, great value, it improved my barber shop appointment management. Review Source MR Mike R. Used the software for: ### "fantastic scheduler" September 27, 2015 4.0 I really like booksteam, fantastic software. Easy to schedule my clients while they receive sms reminders. Also love paypal integration, makes my job 10x easier. Review Source AR Alex R. Used the software for: ### "Excellent functionality " February 20, 2017 5.0 A lot of features in this software, loving the way that I can customize my booking link. My customers absolutely love scheduling their appointments online! Review Source AF Amy F. Director of Operations and Logistics Used the software for: Less than 6 months ### "This scheduling system has been extremely helpful to my business." July 10, 2017 5.0 Pros It is easy to use for the most part but when I run across something that is not completely intuitive the service team is EXTREMELY responsive. Cons When I cancel an appointment I would love to give my clients the option to reschedule at this time. Review Source JK Johny K. Used the software for: ### "It accomplished what we wanted to do." November 14, 2015 5.0 Simply the best scheduling platform out there. Peter was very helpful and patient with my account set-up, awesome! Review Source NL Nick L. Used the software for: ### "excellent!" December 13, 2016 4.0 everything just works and works very well! Guys one request, please make Authorize.net integration !!!!!!! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.