# MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MemberClicks the right Membership Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133851/MemberClicks/reviews --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of MemberClicks Ease of use 4.0 Customer Service 4.6 ## Pros and Cons in Reviews Responsive customer assistance 93% positive reviews out of 242 Most users report customer support responds quickly, offers thorough guidance, and resolves issues efficiently through multiple channels. Recurring technical glitches 67% negative reviews out of 49 Some users report bugs and issues, including formatting inconsistencies, slow page loads, and occasional difficulties resolving problems promptly. Flexible association management tools 92% positive reviews out of 38 Most reviewers indicate association management features adapt well to various organizational needs, streamlining daily operations and member engagement. Supportive and knowledgeable team 100% positive reviews out of 38 Most reviewers describe team collaboration as seamless due to accessible, knowledgeable support and consistent assistance throughout onboarding and ongoing use. ## Showing most helpful reviews Showing 1-25 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephanie J. System Administrator Information Technology and Services Used the software for: 1-2 years ### "We use it to process payments and member database" March 17, 2023 4.0 It serves as our client's association's database, where we can easily access up-to-date member information, as well as process payments and send out communications. It's useful for keeping tabs on a variety of information that can be used by many other divisions, not just membership. Pros Gathering and organizing member data is a breeze using . Processing dues, notifying members of renewals, and making changes to memberships is a breeze. Cons As it stands, is not the simplest platform to utilize without some instruction. The fact that not all methods of payment are accepted is an area that may use some work. Switched from [StarChapter](https://www.capterra.com/p/57588/StarChapter/)[Hubilo](https://www.capterra.com/p/165157/Hubilo/) So many things are possible with this software; for example, I can send out mass emails with embedded links or keep track of members' accounts and information. There is a centralized database where I can store and access information about many companies. I also have the ability to keep notes and keep tabs on members and non-members. Review Source MR Melinda R. National Secretary Executive Office Used the software for: 2+ years ### "Review of MemberClicks - Association use " June 12, 2024 5.0 It was rough at first. I'm not very computer savvy - or at least with the backside of things. But I was SO appreciative of the helpful online chats! I pestered them so much at first that they started to know me! They were/are incredibly helpful. I have not had any bad or unhelpful experiences. The entire system, including the web page, once you learn it, is great. Its so nice to be able to pull articles online as well, that will help you with almost anything you need. Pros I spend most of my time working in the backside of managing the 3000 members that our Association has. I really find it very easy to locate any member by the searches that are available. I also like being able to modify the profile views and profile information. I believe our members also find the profile pages very helpful and user friendly. I also really appreciate the forms sections and the variety of registration forms that I have created makes my life much easier! Cons I have asked many times for a couple options. I totally understand why they can't do it, but it would make my life SO much easier - on the forms - If only there were a couple more options for the "status" of the forms. Right now, there is only active or Deleted. It would be amazing if there was a third option, something like "completed" so it will remain in the profile instead of completely disappearing (from their profile) when I have to delete them. I also still find the PERMISSIONS stuff just mind boggling. I really don't mess with them much, because its over my head I think... But I know they would help me with it if I asked. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Lack of options and lack of service. It was a very basic web page that did not give us much, if any, options. Being able to have a one stop shop like this has changed everything for me as the membership manager. Review Source EW Elizabeth W. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Poor Support, Functionality, and Treatment" November 3, 2023 1.0 Pros Wonderful product for small company upon purchase - and for several years worked great! Wonderful support and features were commiserate with fees. Cons Beginning in 2020, the service/support began to wane. When requesting support, the delays were codified in the messages -- "We'll get back to you as soon as we're able to." This went on for more than a year. We had to set calendar invites for 7 days out just to remember to resend the help emails. Fees went up by 5% for two years in a row, then more than 20% in 2023. This was not allowed by our agreement (which had capped increases to 5%), but the parent company (Personify) changed the terms & conditions to allow themselves to break their own contract. No additional features or functions were provided; we were so excited to engage with the client success team, only for our representative (and apparently the whole team) to be laid off. We discontinued our service last month, but because we were within the 60-day window, they charged us for the entire year. Turns out that they had changed that term as well in March 2023. When we asked to speak with someone, they said "We don't provide phone support." Mind you, their leading phase in their customer mission is... "We talk with you." When a company with which you've had a long-term relationship punishes a loyal, paying customer like this, one is left only to be committed to ensure that no other leader is left to feel like we do. Please, caution is advised. Review Source CM Christine M. Director of education department Religious Institutions Used the software for: 2+ years ### "Life-saver!" June 22, 2024 4.0 We've been with since 2007, so our experience is good as you can imagine! Pros It's the only platform that has allowed us to work one-on-one with couples preparing for marriage Cons Just little things as for example the esthetics could be more modern and dynamic Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing MemberClicks We couldn't work with our students one-on-one the same way we can with Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) We couldn't work with our students one-on-one the same way we can with Review Source TB Tricia B. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks - a robust tool!" June 17, 2024 5.0 I'm very happy with the product, I turn to it often to grab relevant, necessary and meaningful membership data that can make my job easier. Pros It is a quick, easy way to access a lot of relevant content regarding our members. It puts needed membership data at my fingertips. Cons It can be hard to extract date specific data. Switched from [Bright](https://www.capterra.com/p/126242/BrightPay/) The previous provider was not adequately meeting our needs. Review Source HL Howard L. WebMaster Education Management Used the software for: 2+ years ### "Love the website and platform" June 11, 2024 5.0 Pros Easy to administer. Customer Service had dropped during and slightly past COVID but IT'S BACK and WONDERFUL. Cons It would be great to be able to give more specific access to members of the executive staff. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) They went out of business and I selected MC when president of the organization. Review Source CT Carol T. Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "LACPA's Review of MemberClicks" November 29, 2021 5.0 It's been very nice working with MC and they have always been there for us. However, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced. Why doesn't this happen automatically? Pros As a non-technical person, it was pretty easy to learn. We are very thankful for your Help Team. Although, we do see a longer time in replying back to our questions lately. Also, we need to ask to have our website resynced more often. Why doesn't this happen automatically? Cons We are unable to have fields where we want them. You have some main fields we use, but not all, so we created custom fields, but they are not where we'd like them to be. Example: Degree - It should be where the name information is listed. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing MemberClicks We were told we could have a shopping cart for our events. This has not yet happened. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) We were told we could have a shopping cart for our events. This has not yet happened. Review Source Response from Personify December 1, 2021 Hi Carol, Thanks for your review! A member of our Customer Success team will be in touch with you regarding some of the points you mentioned. - The MemberClicks Team NB Naomi B. Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product" August 21, 2019 4.0 Overall good experience. Set up was fairly streamlined. Some glitches here and there - some of which have yet to be resolved (i.e. directory map location issues and mailchimp integration issues); customer service is overall pretty good - my only beef is when items are not being resolved I get no response or follow ups to let me know what's going on - it's like they fall off the face of the Earth (i.e directory map location and mailchimp issues). However, the service folks are always very nice and helpful 95% of the time. When compared to other member management software platforms - this one has most of the features we wanted for the price we could afford. Pros Overall this product has MOST of the features we were looking for in a member management / website integration system. We needed software that managed our membership database and integrated with our website and would allow for easy registration for events on our site. Cons I wish the online version included all of the features and functionality of the desktop software. Alternatively, I wish the desktop software was mac compatible. I also wish there was some additional customization options on the registration forms for events so that you can customize the look of the registration forms to break up areas between registration fees vs. sponsorships vs. other registration items so things were more intuitive. I also wish there was a way to offer downloadable or "e-tickets". Another "wish list" item is the ability to create your own custom forms outside the membership form or event registration forms - such as a form where users can donate to a charitable cause where users can input whatever value they want. There are several other "wish list" items I'd like to see that are available in other software platforms. Alternatives considered [MemberLeap](https://www.capterra.com/p/47310/MemberLeap/) Reason for choosing MemberClicks Integration with Quickbooks was the item that pushed us over the hump. Our operations manager an accountant needed to streamline the accounting side related to member invoicing/payments and Memberclick's integration was better than what MemberLeap offered. While MemberLeap had more bells and whistles included in their software that was very appealing, offered integrations with 3rd party software that would give us access to 90% of those additional functions if we wanted to add them later. Plus the integration with our website was a bit more straight forward. In addition, the start-up costs were much much lower with MemberClicks and we were limited in our budget. Review Source DL Debbie L. Finance Manager Civic & Social Organization Used the software for: 2+ years ### "Great data base for membership organizations" October 8, 2020 4.0 Overall I have been very happy with them and the many improvements over the past few years have been great. Pros We have used this data base for 10 years. It's easy to move employees when they change businesses so you don't end up with duplicates. You have lots of information about your members at the tip of your fingers. It's relatively easy to set up events, billing and more. Invoicing is easy once you get everything set up. Reconciling events is also a breeze. There are a ton of reports plus you can make your own queries. If you have a quick question the Chat is an easy way to get help. We only use a fraction of the options available so there is much that this system can do. Cons Some of the areas that we don't like is that some of the reports are skewed due to how it pulls the data and we are not able to customize them to get what we need. The communication module doesn't always work well with Constant Contact. The event module works best if you can get your members to use their member login which isn't an easy transition for old time members. The new browser version still has a lot of tweaks that need fixed to work accurately. Alternatives considered [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/) Reason for choosing MemberClicks Affordability, options available, event module, communication, customization (option to customize was a big reason but that was soon removed) Switched from [Membee](https://www.capterra.com/p/2661/Membee/) Our old system was cumbersome and not easy to use. Review Source VR Verified Reviewer Operations Director Events Services Used the software for: 2+ years ### "MemberClicks Rocks!" October 13, 2020 5.0 The overall experience with and the Clickers has been great. The team really "owns" their product and they will chase any glitch or question to a final answer, rather than trying to point it back to user error as some other member association software staff will do. Pros has great integration across the various pieces of the software from groups to events to member management, everything works together. They are constantly improving and providing easier processing and better reporting. Cons There is still some disconnect between the member management and event registration (i.e., if a member type changes after registration, it is never reflected in the registration form) which creates quite a bit of repetitive tracking if that is important. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Great reviews from others when we were searching for more integrated software with better customer service. We found it with the Clickers! Review Source MB Marlene B. Operations Mgr Non-Profit Organization Management Used the software for: 2+ years ### "Early Adopter" July 3, 2024 5.0 Good experience over the years. Appreciate the enhancements over the years Pros Best in the market at the time of the selection (more than 10 years ago) Cons Renewal management feature, possible because I do not fully understand the expected workflow. Review Source CD Christina D. Membership & Marketing Manager Non-Profit Organization Management Used the software for: 2+ years ### "New version is GREAT!" March 2, 2017 4.0 We've been with for a few years and when we started using it we were really disappointed - from the data migration that took over a month to the implementation that took four months and a HUGE chunk of time, to features that didn't work the way we needed. Then a year ago - BANG - new reality! They released an entirely rebuilt database system to some early adopters (including us) and the implementation was FULLY supported (though it took a while, apparently our needs are complicated) and the new platform is great! The staff clearly took all of their clients' feedback and suggestions and recommendations, and continue to do so, and continue to build features and weed out bugs quickly. The customer service staff clearly has new energy - they're incredibly helpful and responsive by email. One major issue is that it does NOT have an API right now - so no talking to other databases. We use MC to manage our complex membership structure (mix of organizations and individuals, with different tiers and a variety of dues structures) and our event registration (we do about 20 events per year). We also use it as our "membership only" website so members can login and self-serve, and as our email blast client. The best feature in my opinion (as membership manager) is the automated renewal invoices. Our bookkeeper likes the way payments can be posted and reports run on transactions. Our communications director likes how easy the "contact center" is to use with the exception that saved messages are stored by their subject line (e.g. rather than labelling a message "BOE Event 2-25-16" it uses the subject line "Join us for nonprofit fundraising workshop" which makes searching problematic.) Our administrative assistant likes how easily you can set up organization-to-individual relationships, and how that's automated when someone takes the Membership Application form online (though there are a few bugs there.) Overall they system is pretty easy to learn and has lots of flexibility and user-controlled or defined aspects. The flexibility makes implementation arduous - you have to set permissions for every member type for every attribute in the database itself and again for public directories and webpages. The MC team walk you through it and can do a lot of the work for you but your prep on defining processes/workflows is crucial. Overall I'd recommend MC - just be clear about what it is you NEED a system to do and what you want a system to do for you. Pros Easy to learn as a regular user, lots of flexibility and user-defined workflows, responsive customer service, easy to send email blasts, lots of intuitive features - things tend to be located where you would naturally look for them. It's pretty powerful, particularly for the price point. I like how much is automated and that you can control a lot of it when you have special circumstances. We have fewer work-arounds than I've ever had with a database. Cons Complexity of internal setup and interaction between different modules - just a lot to learn and track so you make sure the right members get the right messages. Definitely need at least one staff person who is a "super user" to get it all sorted in the beginning and keep it running when changes happen/new features are released. Our membership structure is really complicated so keeping track of all the different permissions and testing workflows is crucial and time consuming. The lack of API is really annoying, though I'm told that's coming soon. It's also annoying that custom attributes (e.g. our member numbers which apply to organizations, not individuals) don't "cascade" from org-level profiles to their linked individual profiles. MC has an automated member number system but it assigns a unique member number to each profile. That makes uploads/data cleanup easier, but since we have one number to cover all the people working for a given organization, we don't use that feature - we have a manual process work-around which is annoying. Review Source Brian B. Weblink & Marketing Specialist Civic & Social Organization Used the software for: 1-2 years ### "Your Member Management Solution... All in One Software!" August 15, 2018 4.0 We were seeking a platform that could integrate a lot of our functions that were not in one place--ie, we were using one software to track members, another to track events, and yet another to invoice and receive payments from our members. This software has allowed us to streamline our operations by bringing most of our daily functions into one software platform, and has allowed our team to do what they do best-- service our members! Pros It is perhaps the most comprehensive software out there in terms of managing a membership database. It not only allows us to store and track basic member data, but also allows us to run registration for events, process payments, create and track different member groups and committees, segment our members according to membership level, track communications with our members, and allows us to communicate with our members relatively easily and seamlessly. If you are comfortable with SQL it offers extremely robust reporting options to view and segment member data in just about any way possible; even if you're not comfortable with SQL it has the ability to build reports, and includes a lot of pre-built reports that are helpful. The best part, however, is the customer service provided. They are always extremely prompt and courteous in responding to questions or issues, have a very robust online help section, and are always seeking out ideas for improvements and enhancements to the software. I've never dealt with a software company that so eagerly seeks (and implements!) the feedback and suggestions of its users! Cons As with any software it has its quirks and glitches. Things will stop working for seemingly no reason, but will be resolved in the next update. Reporting can feel a bit clunky at times, especially to those not comfortable with SQL. Review Source JA Joy A. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Why Memberclicks Has Worked Well for Our Nonprofit" August 4, 2022 4.0 Customer service was top-notch until the company was bought out or merged with another. Since the change, response time has increased, it is more difficult to speak with a support person and the support persons are not always completely proficient. Pros We like having many functions under one umbrella that are all tied to our member database – mass emails, dues payments, event management, surveys, etc. We also like having both a public facing web site and members-only area. Cons Creating forms is a cumbersome process and not intuitive to our administrators. There is not a straightforward way to track donor histories. Reason for choosing MemberClicks It was a combination of affordability and function. Review Source CW Carol W. CEO Hospitality Used the software for: 2+ years ### "MemberClicks is a full service AMS" April 1, 2022 5.0 We previously had a database that was designed for membership organizations with singular members not business members like ours. The switch was not easy because of all of the training requirements, but if you take the time to do it right is a real asset for your business. Our database is cleaner and more comprehensive than it has been in my 20 years with this organization. Pros if it's set up right and the entire staff commits to using it daily, it works for association management. Cons They continually changed their name and we got tired of it. (JK) Review Source EK Edward K. Developer Medical Practice Used the software for: 6-12 months ### "Overall, very good member management software but missing some important pieces" January 4, 2023 5.0 Overall good. Support is great and the solution is flexible enough we can create a solution when we need something custom. Our biggest, and really only, issue is being able to integrate with a credit card machine during events. They integrate with PayPal, but don't connect to Zettle (which is PayPal). This is a weakness that would make me look elsewhere if we didn't already have a contract. Pros has been very good for managing membership, handling invoices and creating portals for our members. That's all very positive. Even better is their onboarding staff and support. Having a knowledgeable person to talk to (not a computer) has been a game changer from our last service. Cons Missing: The ability to accept credit card payments at an event quickly. It doesn't work with credit card readers so the lines to register and pay for classes is too long and chaos ensues. This is critical to have, people have been advocating for this since 2018 (according to comments on their own site) and it's nowhere on their radar. This is my biggest pet peeve with this software and it frankly makes the company's management look tone deaf. Reason for choosing MemberClicks Word of mouth, past experience. Review Source HB Heidi B. Marketing & Communications Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Software is complicated, but customer service always available" October 6, 2020 4.0 Website design aside, I love . Their work ethic and value of their customers speaks volumes. I'd rather have a software system with a few bugs, but a team that can work and help me through it, than a software system that runs smoothly with a team that cares more about their bottom line. Memberclicks listens to their users, and I truly appreciate it. Pros No matter what problem I have, customer service is easily accessible and always available. recently purchased Weblink which now became Atlas. In that transition, we had SO many problems, but the MemberClicks staff was readily available. They were friendly and always willing to help. For most people, it can be a problem if you become "friends" with your customer service support, but I actually didn't mind it. They really helped us through the technical transition. Cons In order for Atlas to link up with our Members, and to track all of our incoming data, they have to be in control of our website. They use Weebly software to connect up to Atlas, which then controls our website (confusing, I know). So in order for us to have ONE company that can track membership logins, tracking who signed up for events in our calendar, or purchased advertisement (which Atlas tracks all those things), we have to sacrifice having a website we can edit on our own. Through Atlas, we have limited website design access, and the mobile version of our website is abysmal. So it became a choice of sacrifice. Do we 1. have a super cool website but pay a dozen 3rd party companies to track all of our content. or 2. Settle for a mediocre website but use a software system that tracks everything we need. So far, we've gone with number 2. Review Source NG Nancy G. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Using product for two months and feeling frustrated" October 8, 2018 3.0 I did not have a positive experience with my on-boarding specialist. There was often confusion about appointment times; work that was promised was not completed timely; in fact, some of it has still not been done and we have been live for two months. When the system went live, renewal notices were sent to all my members and they were only supposed to go to the ones that had lapsed. My Board of Directors approved the rather large expenditure to purchase the system and then my credibility was impacted when I had to explain why members that had already paid for the year, were receiving a bill. Even though I had put in writing to the on-boarding specialist that the renewal notices for 2019 were to go our in November 2018, they went out September 1st. When I questioned this, I was told there was a bit of confusion. Thank goodness the help team members have been responsive and have tried to help sort out any problems. Pros As the director of a member based association, I contacted my fellow directors in other states that were using to ask about their experience with the product. They all recommended it noting just a few problem areas. I had an amazing demo experience with a very knowledgeable and friendly staff person who sold me on the product. Having the ability to track membership, generate invoices and track payments was a key reason for choosing the product. I hope that in a year's time, my comfort level with using the system will be such that I can realize the benefits we envisioned when purchasing the product. I will say the help desk staff are very responsive and accessible. Cons I have used other AMS products in other jobs so I have a basis for comparison in terms of what these systems can do. I would like to see streamline the creation of notices for members. For example, right now I have to create a notice for every single type of member (e.g. notice about payment of dues). It would be much easier if I could create a notice and then click which members it applies to rather than having to copy and paste the info into 8 different notices. Also, I know there are videos and staff available by e-mail but it would be helpful to have a guide or instruction manual that includes step by step instructions, rather than having to search through a bunch of articles. Also, I would love to be able to produce membership and revenue reports. Review Source Sarah B. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "A good membership database" November 12, 2021 4.0 I have had an overall positive experience with . It functions smoothly and does what I need it to do, which is manage members, payments and tracking sponsorship. Pros Once you know what you're doing, is easy to use. It functions well most of the time. Simple interface with all important buttons and information readily available. Cons There are a lot of features that could be improved and new ones introduced that would make it more powerful. They are slow to make improvements and fix issues if you're the only client with the issue. Review Source Jill A. President Used the software for: 2+ years ### "The customer support was OUTSTANDING. A++++ THANK YOU!! " April 2, 2018 5.0 We use Weblink for managing our website, as our CRM and for invoicing our members/ accounts receivable. It's a great product and I know we don't even use all of Weblinks capabilities to the full extent that we should be using them. Their customer support is outstanding. Pros We have been very happy with the Weblink product. It's easy to use and they continue to make investments to keep the technology up to date. One of the things that I appreciate most is their customer support. Recently, we've been making technology upgrades in our organization and on Friday- the last day of the month I could do a bank deposit- Weblink was having trouble talking with Quickbooks because we moved some of our directories. Cons I don't have anything bad to say about the product other than the issue I had was a problem connecting Weblink to Quickbooks- which has rarely been an issue. The problem started on my end with moving some directories during a technology upgrade. Review Source CM Cathy M. Director of External Relations Non-Profit Organization Management Used the software for: 1-2 years ### "IFFA Concerns" October 8, 2020 3.0 I have been frustrated with the overall experience with . I felt like the onboarding was not much about training, but about gathering information so that your group could prepare a bare minimum program. I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works. When I have called into the support line and reached a live person, I have been told, that is not how you do it. I feel the training needs some major improvements. There needs to be a little more flexibility in the design of some of the items (event setup should offer more hidden feature options). Pros I like that it can integrate with the website. Cons I don't like the inflexibility of created pages on the website. I don't like the lack of response time on requests, or call in (this week I sat on "hold" for almost 15 minutes). I don't like the cost of in-person training sessions. Not as happy with this product as I had hoped. I actually prefer the Weblink version over Atlast. I like the easier layout options for the website, but I prefer the options that the Weblink website offered. It was more tailored to our likes. Reason for choosing MemberClicks We felt at the time the WebLinks program worked well for what we needed, since the change over to Atlas, it has been a little more challenging. Review Source LB Lauren B. Membership Coordinator Pharmaceuticals Used the software for: 2+ years ### "MemberClicks -" October 13, 2020 5.0 has wonderful customer service! They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them. The development team is always listening to the needs of their users and constantly working to improve the features. Pros The database is extremely easy to use. It is always exciting to see the updates that the Team implements. I feel like MemberClicks software and their entire customer service team are an extension of our association's team. One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly. We have a lot of non-members who attend our annual meetings. Some of our attendees later join the association with a different email address. Being able to merge the two records and maintain their history is most valuable. Cons There are a couple of limitations with payment options. For example, monthly auto-pay options have a limit of only membership. I recognize part of the limit is through our credit card processor. I know they are working on improvements for this feature, also. Reason for choosing MemberClicks I know that our associations has used for our membership database and website for more than five years. Review Source PM Paul M. Dir. of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Member Clicks for small associations." December 1, 2021 4.0 In spite of its faults, we have found very valuable for reminding and billing Member dues as well as Conference Registrations. Pros does a great job with both invoicing members for membership renewals as well as Conference Registrations. Cons If a member's membership expired a year for two earlier, it is extremely difficult for that member to re-join using their same email address. The Membership Directory also does not work properly. Review Source Response from Personify December 2, 2021 Hi Paul, Thank you for your review. Contact our Help Team about the directory and member renewal issues at help@memberclicks.com, we'll be ready to assist you. - The MemberClicks Team Sarah B. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Membership Database - Not eCommerce" February 6, 2020 4.0 We're solving a variety of problems with , primarily tracking memberships and what they can access through our website is what works best. The refresh time (for when someone renews and their access being re-granted to members only content) is quite fast, making it easy for someone to renew and access any and all members only content quickly. Pros functions very well as a membership database. It's easy to track our members, when they expire, if they've paid their dues, etc. It's also easy to see how much money you've brought in from membership dues. Additionally, their form tool is quite simple to use and powerful if you know what you're doing. Cons has a lot of features that don't function as well as they could. I would not use this for anything other than membership and general data tracking. Review Source TK Tammy K. Chief Problerm Solve Construction Used the software for: 2+ years ### "Nothing Compares" October 16, 2020 5.0 is more than an AMS, they truly are engaged in helping associations be relevant and successful by providing many supporting documents, trainings, videos, white papers, best practices and more. The variety of User Calls provide real learning experiences from and with other users across the country. Their team are always willing to assist you and provide solutions for the needs of the association. Pros Such an easy to use product. I find it pretty intuitive and the support for training and help are fantastic. The opportunities for customization and the knowledge of the staff are exceptional. I think the reports are very good and really like the My Data Views option. It would be great if when using projects/tasks it could integrate with calendars for reminders. Cons Would like to see the opportunity to text members, allow members to edit/update their registration for events, and encompass it's own automated marketing feature. I also think there is an opportunity to provide more standard reporting options without using DERT. Reason for choosing MemberClicks My previous experience with WebLink. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.