# Page 15 | MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is MemberClicks the right Association Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133851/MemberClicks/reviews --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Page 15 - Reviews of MemberClicks ## Showing most helpful reviews Showing 351-375 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Bob M. Communications Chairman Used the software for: ### "A Helpful Tool for Small Associations" October 20, 2014 5.0 Small associations like OSTA are typically run and managed by volunteers who themselves are very busy people in more than one position of responsibility. Finance, communication and membership are particularly difficult as they are typically labor intensive and time consuming. Memberclicks has helped us manage our membership records, streamline our communications with members, and enable electronic payment and billing. The system has made a huge difference and there are many other features that we are anxious to expire and utilize. The administrative interface is sometimes confusing, but the support staff is very friendly and accommodating. Any call has been handled promptly and my issue has always been fixed within 2 minutes. Can't beat it... Review Source DS Deb S. Administrative Assistant Used the software for: ### "Very Helpful Customer Service and Very Quick!" January 30, 2015 5.0 Pros - The system allows you to do a lot - especially at a great price. If you are willing to learn the system you can enjoy it and be very creative. It is setup in tiers so that you can pay by how many members you anticipate having. The customer service department is terrific! They are very prompt in responding to your needs. Cons - These comments are not really cons, but just an fyi: I think any complaints people may have is that takes some time to learn the system, but the more you put into it the more you will get out of it. Be sure to ask all the questions upfront so you can design your system the right way initially. Review Source VR Verified Reviewer Membership Manager Civic & Social Organization Used the software for: 6-12 months ### "Great Customer Service" August 9, 2018 5.0 Pros Timely response, knowledgeable employees and great customer service! Cons I wish it was attached to my WebLink session already on computer and not a separate log-in. Review Source CW Casey W. Vice President Membership Services Used the software for: ### "Met our needs" June 12, 2015 5.0 As a volunteer based organization this has worked well for us. I had no previous experience setting up a website, but with a little help and customer service always being available we launched it a year ago. As we begin our second year I am much more comfortable. Creating forms has become easier. Last year I would say they functioned, this year they have a much better look and feel. I tend to have some questions that I feel I should know the answer to, but still can't find and customer service is always readily available to answer my questions and not make me feel silly for asking! I would definitely say it takes time and energy to learn it, but once you have some basic knowledge you can utilize that to advance your use of the software. Review Source EP Eileen P. Administrative Assistant Civic & Social Organization Used the software for: Less than 6 months ### "Ease of Use" November 7, 2019 5.0 Pros I love that it's user-friendly and I'm thrilled with all the different ways to obtain our member information. Cons There really is nothing that I've struggled with during my training period Review Source JM Jeanie M. Exhibit Co-Coordinator Used the software for: ### "Best Customer Service I Have Ever Experienced From Any Company, Anywhere!" September 24, 2014 5.0 Our organization has been using the Memberclicks product for several months now. In the process of setting up various forms I have had many interactions with the customer service team. Every single interaction has been a positive one! That's right - every.single.one! Without fail, the customer service team has helped me to solve any issue quickly, efficiently and has made good suggestions concerning form configurations. These folks really know their stuff! Since we have a small staff, made up of volunteers, having Memberclicks and their excellent customer service team to help us manage our organization has added a lot of value for our membership. It allows us to offer features we would not otherwise be able to have. Review Source SS Sharon S. webmaster Used the software for: ### "We love MemberClicks" February 25, 2014 4.0 Excellent customer service, friendly and professional folks, and a great product are what I have come to expect from MemberClicks. And they deliver every time. Problems are resolved quickly and efficiently, questions are answered, and concerns are addressed. We area small nonprofit with an even smaller budget. Having MemberClicks behind the scenes of our website gives up peace of mind that all the technical details will be handled and our website will meet our needs. All products have room for improvement and this company welcomes, and even implements when appropriate, customer feedback and suggestions. I would recommend MemberClicks to anyone looking for an easy-to-use, affordable website and database solution. Review Source VL Vanora L. Executive Director Used the software for: ### "MemberClicks is Exceptional!" September 1, 2014 5.0 Our organization has been with MemberClicks since 2007. During 2008 I became an ASA and have spent many hours over the years speaking with various persons when support was needed, and that has been often!. They have always gone above and beyond to make sure whatever challenge appeared was promptly addressed. When our new website was developed, we had lots, and lots of questions, as I believe we were maybe one of the last to update our system within MemberClicks. The service we received was outstanding! And we are now proud to share our website. When things happen beyond our control, MemberClicks will alert us and keep us informed until the problem has been corrected. Many thanks to the support staff of MemberClicks! Review Source LD Lucie D. Events & Web Manager Used the software for: ### "So much better than our past 1990's system!!" August 13, 2014 4.0 We contracted with MemberClicks last fall 2013. Wearing lots of different hat, I got really busy during the set up period (you will be assigned to a MmClicks specialist who will work with you in setting up your MMClicks account) and unfortunately have not used that service to its full extent. However, I trully think the Customer Service is the BEST! I have been focusing on MemberClicks since the last few months and every time I had questions they were answered in less than 24 hours. Many times the Help Team has stepped up and showed me how to complete something. I am getting our system ready to allow our members to login and connect with each other. We are really excited about this next step! Review Source LT Laura T. Administrative Coordinator Used the software for: ### "Incredibly Fast Response Time" August 27, 2014 5.0 I have been working with MemberClicks for a few months now. While learning to navigate my new website, I've submitted a few online support tickets. Not only are they answered within HOURS of submission, the answers go above and beyond traditional support. With past products, I would receive a "thank you for your query" email, then wait a day for a real response. Not anymore! MemberClicks takes care of your questions for you right away if they can, and they even go so far as to create what you're asking for, then explain how it was done. Awesome! I would recommend this service to anyone creating a website for any size organization. The customer support alone makes it worth every penny. Review Source BJ Bobby J. Project Coordinator Used the software for: ### "Amazing Customer Service" December 10, 2014 4.0 We use MemberClicks for our association's webpage and I have to say it is a beautiful product. The system can been a little difficult to navigate at first because there are so many options, but their customer service is always top notch. I have called in and emailed them many times. The are very responsive and want to help. In addition, they provide monthly trainings how the basics of the website and how to use its features. I would recommend MemberClicks to anyone who is looking to build a professional website. The only drawback to their system is that once your site is built, some of the options are limited. Periodical updates on MemberClicks' side of things can solve many of those issues though. Review Source DF Darla F. Coordinator DOT Compliance and Website Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The overall startup was far less difficult than we imagined. The best part of all is ease of use." March 2, 2018 5.0 Less time spent on new member setup and dropped members. The system can do some of the work for me! Pros How simple it is to learn to use. Love the ease of payment entry. Also very easy to make an invoice or add to an invoice later. Cons A/R entries and reports are not as user friendly as we would like. The balancing of our deposits and our credit cards are confusing. Review Source JL John L. Education Director Banking Used the software for: Less than 6 months ### "I'm a new user and needed something beyond "chat". I was able to promptly get a call and solution!" July 26, 2018 5.0 Connection to our customers! Pros The wide variety of data fields available, as well as the ability to sort individuals into discrete groups for email marketing. Cons Not as intuitive as I'd like, at times things are more complex than I think they need to be. I'm not sure why our events section has to take us to a new site. Then I've had problems exporting reports. Review Source SD Skye D. Membership Coordinator Used the software for: ### "MemberClicks Review" August 12, 2014 5.0 MemberClicks customer service is exemplary! Their team is supremely knowledgeable in their product and it's use/abilities. Not only do they handle your issue with you, but often they go above and beyond, at times even helping you with simple IT issues which may be affecting your usage. On top of this, they follow up after every service call to ensure that you are completely satisfied. In this day and age, where it becomes increasingly more difficult to get a human being on the phone, let alone one who is adequately trained, I find this to be one of their greatest selling points. The product itself is a good one, and they are continually working to improve upon it which is exciting as well. Review Source SP Shawn P. Association Manager Used the software for: ### "I \[Heart\] MemberClicks" January 8, 2015 4.0 I love this product and all of the capabilities it offers. Certainly there are things I would do differently (the ability to resend a receipt for a past transaction, for instance) but overall think is suits a myriad of needs. As a association management professional, I recently attended the SHRM Leadership Summit in DC. I attended a session specifically geared to the assoc. pros where we were able to alsk about our experiences with our AMSs. I was part of a group that had converted to MC over other AMSs including YourMembership. Hands down, those of us who converted to MC (and there were several) indicated that the transition was smooth, the product sound and the customer service STELLAR. Review Source CV Christopher V. Coordinator of Information Technology Used the software for: ### "Easy to use, easy to learn!" February 24, 2015 5.0 I have been with MemberClicks for our organization for about 6 months now. The training is great, but the system itself is so straightforward you probably don't need the training to begin with. Compared to other website management systems I have seen, MemberClicks is a breeze! When I have had questions how to implement a certain feature, the customer service team has been right on it, responding within 24 hours and making sure not to finish until they have answered any question in full. They are always implementing new ideas, of which I have made some suggestions myself. They are always responsive, and I can't imagine an easier experience in managing an organizations website. Review Source JA Joe A. Office Manager Used the software for: ### "Lots of Features" January 19, 2015 4.0 I like MemberClicks because it allows us to provide our members with a lot of features such as a job board, event calendar and registrations, payment processing, and social networking. It takes some learning to get everything in place, but there are a lot of training videos and how-to articles along with the help center which helps a lot. I gave it four stars overall and for customer service instead of five because sometimes it takes a few hours or a day to get a response from the help team so urgent matters have to be put on hold until a response is given, and I feel the monthly fee is a little high for websites, but overall my organization is satisfied with MemberClicks. Review Source QC Quinn C. Member Coordinator Used the software for: ### "Great Customer Service!" February 25, 2015 5.0 MemberClicks is not the first product solution I have used to maintain a website and member information. However, it is the first that has really made sure that all of my needs were met. Follow up is really important in customer service and MemberClicks really embraces this concept. I never leave without either my question answered or the ream member explaining that research needs to be done before they can answer. I appreciate that even when they do not have an immediate answer, they are honest. Once they find the answer they immediately contact me. Even after that, they follow up and make SURE they have help me figure things out. Thanks MemberClicks! Review Source LG Lauren G. Office Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Customer Service is exceptional!" May 16, 2019 5.0 Pros A lot of great features and easy to navigate. Cons Still new to the software but so far I haven't run into anything that I don't like. Review Source IB Illya B. Executive Director Used the software for: Less than 6 months ### "Solid System" April 24, 2018 4.0 Pros It is very intuitive, for the most part. Significantly better than our last system. The onboarding/training was in-depth. Cons The discussion area/board is not as robust as it could be. Our last platform had the ability for members to post and have it immediately shared. Also, an app for MemberClicks would be ideal. Review Source RK Robin K. Used the software for: ### "Memberclicks is great!" August 5, 2014 5.0 Our non-profit has been using Memberclicks since last fall to manage our membership and website. It has been a great investment, and we are so much more efficient now. For years we manually tracked our membership and email lists in Excell spreadsheets and were constantly having problems with mistakes and updates. Memberclicks now automates everything for us and allows our all volunteer board to focus on more important things. Our new website looks great too. The Memberclicks system does have a pretty steep learning curve, but it is completely worth it once you know how to use it. Plus their friendly help team is only a phone call away. Review Source WK Wendi K. Executive Director Used the software for: ### "Great value: solid product for a good price" September 30, 2014 4.0 Our small non-profit has used this platform for several years. It has all the capabilities and functionality that we needed to provide a good online experience to our membership base. It has been easy to train association volunteers to update the nuts and bolts of the site themselves, eliminating all the back and forth that can eat up valuable time and resources when volunteers have to communicate their update needs to someone else. For most of our volunteers it's as simple as updating a word document. We also have the functionality to handle our membership subscription and renewal process, event registration, and e-communication strategies. Review Source JR Jody R. President and CEO Used the software for: ### "We've Been Using MemberClicks for all of Our Client Associations!" December 31, 2014 5.0 We started using MemberClicks back in 2006 for our Association Management Company. We loved it so much that we have now transitioned all of our client associations to the product. It's cost-effective, and it allows us to train our staff across all clients on the same platform. Customer Service is top-notch, so responsive. Having a live Help Desk and online Help Center has been key to our business! Using MemberClicks has made us more efficient which carries over to our clients' bottom line. MemberClicks has the right product, an excellent business model, talented programmers and designers, and a very energetic customer service team! Review Source DH Danielle H. Deputy Executive Director Used the software for: ### "Innovative Solutions That Meet Our Needs" June 27, 2014 5.0 We've been using MemberClicks for several years and we're very happy. The system is easy to use and whenever we need assistance we can find help through the many online resources or by emailing the support team. We recently had an issue with a refunding a registration that was already paid within an invoice. We asked for help and were blown away with the innovative solution they came up with. MemberClicks updated the registration form for us and provided the steps to implement the change in future forms. Having a good product is important but providing exceptional customer service makes all the difference. MemberClicks has both! Review Source MD Maryanne D. Executive Secretary Used the software for: ### "TASBO " July 15, 2014 4.0 This is our first year with MemberClicks and overall we really like the product and service. The Help Desk has been incredibly helpful and has been able to answer all of our questions and provide us with the understanding to go forward on our own, without having to call the Help Desk for everything. I do wish there was the opportunity for a little more customization on the site and invoices for added logos, clip art, etc, but that is all really cosmetic and not a reflection of the usefulness of the product. We look forward to utilizing MemberClicks for more of our correspondence with members, surveys and registrations. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.