# Page 3 | MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MemberClicks the right Membership Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133851/MemberClicks/reviews --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MemberClicks ## Showing most helpful reviews Showing 51-75 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EK Edward K. Developer Medical Practice Used the software for: 6-12 months ### "Overall, very good member management software but missing some important pieces" January 4, 2023 5.0 Overall good. Support is great and the solution is flexible enough we can create a solution when we need something custom. Our biggest, and really only, issue is being able to integrate with a credit card machine during events. They integrate with PayPal, but don't connect to Zettle (which is PayPal). This is a weakness that would make me look elsewhere if we didn't already have a contract. Pros Memberclicks has been very good for managing membership, handling invoices and creating portals for our members. That's all very positive. Even better is their onboarding staff and support. Having a knowledgeable person to talk to (not a computer) has been a game changer from our last service. Cons Missing: The ability to accept credit card payments at an event quickly. It doesn't work with credit card readers so the lines to register and pay for classes is too long and chaos ensues. This is critical to have, people have been advocating for this since 2018 (according to comments on their own site) and it's nowhere on their radar. This is my biggest pet peeve with this software and it frankly makes the company's management look tone deaf. Reason for choosing MemberClicks Word of mouth, past experience. Review Source BT BERNADETTE T. Membership and Marketing Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Great company who actually listens and wants to improve their product for the user." October 20, 2020 5.0 I feel like MemberClicks really listens to their members suggestions. Personally, I have made probably close to 50+ suggestions over the years that have been implemented into the MC platform. In a way, I feel like you are building a management system just for us! Pros MemberClicks helps us run our NFP efficiently and effectively. We are a staff of 2 with over 1000 members. Without the automatic features that MC has built in there is no way we could be as effective as we are with the staff that we have. I love the search features and the ability to drill down to a specific group of individuals and then communicate with them in a merged email that is completely personalized to them! Cons I think some improvements still need to be made to the invoicing system limitations. My biggest complaints about the MC software is that if a member renewal invoice is voided without their member type changing and they want to re-join, they have to have admin help them with that because they are no longer in their renewal period. To me this is a huge flaw in the system and I would love to see it fixed. My only other complaint would be that open invoices cannot be edited. If I hit an incorrect button I have to send a message and have MC tier 2 fix my error...this is easy enough, but it would be nice to just be able to fix it myself. Reason for choosing MemberClicks I was not part of the choosing...it was chosen by staff prior to me. Review Source Response from Personify November 9, 2020 Bernadette, you're right your feedback continues to allow us to build a better product that aligns with your processes and outcome. Keep them coming and thank you! HB Heidi B. Marketing & Communications Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Software is complicated, but customer service always available" October 6, 2020 4.0 Website design aside, I love MemberClicks. Their work ethic and value of their customers speaks volumes. I'd rather have a software system with a few bugs, but a team that can work and help me through it, than a software system that runs smoothly with a team that cares more about their bottom line. Memberclicks listens to their users, and I truly appreciate it. Pros No matter what problem I have, customer service is easily accessible and always available. MemberClicks recently purchased Weblink which now became Atlas. In that transition, we had SO many problems, but the MemberClicks staff was readily available. They were friendly and always willing to help. For most people, it can be a problem if you become "friends" with your customer service support, but I actually didn't mind it. They really helped us through the technical transition. Cons In order for Atlas to link up with our Members, and to track all of our incoming data, they have to be in control of our website. They use Weebly software to connect up to Atlas, which then controls our website (confusing, I know). So in order for us to have ONE company that can track membership logins, tracking who signed up for events in our calendar, or purchased advertisement (which Atlas tracks all those things), we have to sacrifice having a website we can edit on our own. Through Atlas, we have limited website design access, and the mobile version of our website is abysmal. So it became a choice of sacrifice. Do we 1. have a super cool website but pay a dozen 3rd party companies to track all of our content. or 2. Settle for a mediocre website but use a software system that tracks everything we need. So far, we've gone with number 2. Review Source VR Verified Reviewer Member Services Coordinator Construction Used the software for: 2+ years ### "Very Happy Customer! (WebLink Review)" August 15, 2018 5.0 Pros Ease of use-- my company has used several software programs prior to WebLink to manage our database and events, and they were very counterintuitive. WebLink has been the complete opposite and even our most non-tech savvy employees have been able to learn how to utilize the program. There is also a FANTASTIC customer support team for when we do have issues with the software who are able to address our problems very quickly. Cons One of our biggest issues with WebLink is day-of event capabilities. The events module has worked well for us for the set up of the event, registration, and payments-- we just haven't found the events module to work well for day-of activities, such as quick check-in and adding walk up registrations. We use a 3rd party software/mobile app specifically for event check-in that we use data from WebLink to populate. It's very unfortunate because we have to manually mark attendance back into WebLink to keep our records accurate in the database. Review Source NG Nancy G. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Using product for two months and feeling frustrated" October 8, 2018 3.0 I did not have a positive experience with my on-boarding specialist. There was often confusion about appointment times; work that was promised was not completed timely; in fact, some of it has still not been done and we have been live for two months. When the system went live, renewal notices were sent to all my members and they were only supposed to go to the ones that had lapsed. My Board of Directors approved the rather large expenditure to purchase the system and then my credibility was impacted when I had to explain why members that had already paid for the year, were receiving a bill. Even though I had put in writing to the on-boarding specialist that the renewal notices for 2019 were to go our in November 2018, they went out September 1st. When I questioned this, I was told there was a bit of confusion. Thank goodness the help team members have been responsive and have tried to help sort out any problems. Pros As the director of a member based association, I contacted my fellow directors in other states that were using MemberClicks to ask about their experience with the product. They all recommended it noting just a few problem areas. I had an amazing demo experience with a very knowledgeable and friendly staff person who sold me on the product. Having the ability to track membership, generate invoices and track payments was a key reason for choosing the product. I hope that in a year's time, my comfort level with using the system will be such that I can realize the benefits we envisioned when purchasing the product. I will say the help desk staff are very responsive and accessible. Cons I have used other AMS products in other jobs so I have a basis for comparison in terms of what these systems can do. I would like to see MemberClicks streamline the creation of notices for members. For example, right now I have to create a notice for every single type of member (e.g. notice about payment of dues). It would be much easier if I could create a notice and then click which members it applies to rather than having to copy and paste the info into 8 different notices. Also, I know there are videos and staff available by e-mail but it would be helpful to have a guide or instruction manual that includes step by step instructions, rather than having to search through a bunch of articles. Also, I would love to be able to produce membership and revenue reports. Review Source Virginia Land T. State Land Title Association Insurance Used the software for: 1-2 years ### "MemberClicks: Makes a Staff of 1 feel like a Staff of 10" March 4, 2016 5.0 We've been using MemberClicks ever since the failed migration of Affiniscape to YourMembership. The customer support issues we faced during that migration encouraged us to seek another AMS provider. We reviewed 10 different providers, and when we interviewed MemberClicks, it was clear that we had found a good fit. Just about all of the AMS systems will do the same things - but MemberClicks has a customer support team that is truly unmatched. For us, it's more important to have good customer service than anything else. With just 1 paid staffer, we're not able to consult with tech specialists to get the job done. We rely heavily on the expertise and kindness of the support team. I would recommend that anyone looking to purchase or change their AMS should strongly consider service to be as important as functionality. In terms of functionality, MemberClicks in first class. It's easy to use, easy to learn, and looks beautiful. Our members love it and so do we. They help you get started, too. You aren't going to be building things from scratch. They help you set up your primary pages as part of your build out. This is really a pop-up AMS, and we'll never look back. Pros Logical and simple WYSIWYG editor Great customer support Important widgets - adds functionality and a "slick" appearance Easy database upload and edit features Nice sorting tools for the database Simple invoicing system Committee Management Features Blog and social stream features Great API interface with other programs - you're not locked into one system, but rather can expand your functionality across many programs Cons No endemic LMS No non-exported/imported batch updates for some fields Hard for a "parent" profile to add a "child" profile Review Source Sarah B. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "A good membership database" November 12, 2021 4.0 I have had an overall positive experience with MemberClicks. It functions smoothly and does what I need it to do, which is manage members, payments and tracking sponsorship. Pros Once you know what you're doing, Memberclicks is easy to use. It functions well most of the time. Simple interface with all important buttons and information readily available. Cons There are a lot of features that could be improved and new ones introduced that would make it more powerful. They are slow to make improvements and fix issues if you're the only client with the issue. Review Source MM Mickey M. Director of Marketing & Tourism Information Services Used the software for: 2+ years ### "WebLink/MemberClicks" January 11, 2019 4.0 I've been working with various business software programs for the past 30 years and learned that if I can get a 70-80% solution out of a program, I'm doing pretty well. WebLink certainly delivers that. The support website is easy to use and the support staff are terrific. Usually I can get what I need with a quick online chat, and if not, the issue is resolved with in hours or a couple of days at most. Pros We've been using WebLink for about 6 years, and, since it was originally designed with chambers of commerce in mind, it provides a comprehensive set of tools for managing our membership and events. More features and improvements have come with the merger with MemberClicks, both in functionality and technical support. Technical support response time has increased significantly. I'm a techie so I like the fact that I can get deep into the program and it hasn't been dumbed down with a pretty but limited user interface. Cons That being said, there are situations where it isn't very user friendly, such as the mass communication tool. One shouldn't have to know HTML to send an email. And the new web-based event module is cumbersome, slow and lacking some important features (such as a grid listing all events that is sortable on any field) that were in the old version. Since our calendar contains not only chamber events but also hundreds of community events, it can be a challenge to find a specific event. In the old interface, there is a lot going on on most screens, so it can be confusing for new users to navigate to just the things they need and ignore the rest. Review Source Jill A. President Used the software for: 2+ years ### "The customer support was OUTSTANDING. A++++ THANK YOU!! " April 2, 2018 5.0 We use Weblink for managing our website, as our CRM and for invoicing our members/ accounts receivable. It's a great product and I know we don't even use all of Weblinks capabilities to the full extent that we should be using them. Their customer support is outstanding. Pros We have been very happy with the Weblink product. It's easy to use and they continue to make investments to keep the technology up to date. One of the things that I appreciate most is their customer support. Recently, we've been making technology upgrades in our organization and on Friday- the last day of the month I could do a bank deposit- Weblink was having trouble talking with Quickbooks because we moved some of our directories. Cons I don't have anything bad to say about the product other than the issue I had was a problem connecting Weblink to Quickbooks- which has rarely been an issue. The problem started on my end with moving some directories during a technology upgrade. Review Source KA Kalu A. Financial Manager Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks is a good option" October 21, 2020 5.0 Overall, MemberClicks is an incredible company and the Oasis product is superb. The representatives and team at Members is very responsive and will also work pretty diligently when there's an issue that arises. The solutions are what you'd need to manage a small, mid-sized, or large member based organization. Pros The software has a lot of great features from membership management to financial transaction management to event management and form creation. There are a lot of ways to set up a customized experience for your members and the software is always improving. Since it's web based, you don't need to download anything to use it which makes it easier for real-time updates. The search features have improved over time, as well as metrics data analysis. Software is also fairly easy to use and there's many videos on how to do so. Cons There are some restrictions in terms of webpage customization. Since it's not like WordPress, there are some formatting limitations on the webpages - however, there are typically decent workarounds. Also, when creating invoices for memberships, there are some minor limitations on where certain links can go, within the email templates. Review Source Response from Personify November 9, 2020 Hey Kalu! Thanks for being a great MemberClicks customer and for your honest feedback. As you know, feedback drives our product roadmap and we are always aiming to improve the user experience. CM Cathy M. Director of External Relations Non-Profit Organization Management Used the software for: 1-2 years ### "IFFA Concerns" October 8, 2020 3.0 I have been frustrated with the overall experience with MemberClicks. I felt like the onboarding was not much about training, but about gathering information so that your group could prepare a bare minimum program. I feel the training on the website has been very disappointing. I use the videos to learn how to do something or I look up the procedure, and inevitably, it rarely works. When I have called into the support line and reached a live person, I have been told, that is not how you do it. I feel the training needs some major improvements. There needs to be a little more flexibility in the design of some of the items (event setup should offer more hidden feature options). Pros I like that it can integrate with the website. Cons I don't like the inflexibility of created pages on the website. I don't like the lack of response time on requests, or call in (this week I sat on "hold" for almost 15 minutes). I don't like the cost of in-person training sessions. Not as happy with this product as I had hoped. I actually prefer the Weblink version over Atlast. I like the easier layout options for the website, but I prefer the options that the Weblink website offered. It was more tailored to our likes. Reason for choosing MemberClicks We felt at the time the WebLinks program worked well for what we needed, since the change over to Atlas, it has been a little more challenging. Review Source AP Abinaa P. \- Non-Profit Organization Management Used the software for: 1-2 years ### "All in One Member Management Solution" October 8, 2019 4.0 Pros I appreciate that Atlas has the ability to do numerous things all under one management solution. This is extremely beneficial for Chambers as there are many Chamber specific features that would be hard to find with any other CRM. The customer service and support team are also very kind and helpful. I have worked with many of them on numerous occasions and they always do their best to assist us. The engineers are constantly working on improving the system and are always releasing updates which do/have made our organization perform some tasks easier. Atlas is overall a good member management solution that our organization uses on a daily basis without always constantly experiencing issues. Cons Since it is an integrated solution with many features, there are often sudden issues that occur for no reason but the support team is always available to assist and try to find a solution. Our staff also finds that Atlas can be hard to use at times, and do simple things without doing numerous steps. Atlas is also both on a desktop version and a browser version, the issue with this is that there aren't all functions on either. Some functions are only on the desktop version and vice versa, which can get frustrating to keep switching from one and another but I do know that Atlas is working on moving it's entire management system to the browser version, which we are all waiting for. Review Source LB Lauren B. Membership Coordinator Pharmaceuticals Used the software for: 2+ years ### "MemberClicks -" October 13, 2020 5.0 MemberClicks has wonderful customer service! They have online tutorials; webinars; blogs; live bi-weekly user group calls; and are very responsive to any phone call or email that I send to them. The development team is always listening to the needs of their users and constantly working to improve the features. Pros The database is extremely easy to use. It is always exciting to see the updates that the MemberClicks Team implements. I feel like MemberClicks software and their entire customer service team are an extension of our association's team. One of my favorite features on the admin side, is the ability to merge duplicate records. It is extremely easy and works flawlessly. We have a lot of non-members who attend our annual meetings. Some of our attendees later join the association with a different email address. Being able to merge the two records and maintain their history is most valuable. Cons There are a couple of limitations with payment options. For example, monthly auto-pay options have a limit of only membership. I recognize part of the limit is through our credit card processor. I know they are working on improvements for this feature, also. Reason for choosing MemberClicks I know that our associations has used MemberClicks for our membership database and website for more than five years. Review Source GM Gale M. CEO Mental Health Care Used the software for: 2+ years ### "Why I chose MemberClicks" October 13, 2020 5.0 Getting several stand alone products all inclucded with MemberClicks saves time and funds. The customer services is the most outstanding we have ever experienced. Pros Outstanding Customer Service. Response to suggestions . Users experience and ease of set up. Detailed directions. Contact center, collection of funds, upload options for media, all included with data base. End-user experience. Reports for easy viewing. Cons Calendar-lack of diversity to have live programs dates and on-demand event with continuous dates which overloads the calendar. Forms can be challenging with expanded programs. Lack of end user to upload files to their profile. Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[Member Solutions](https://www.capterra.com/p/156382/Member-Solutions-Membership-Manager/) Reason for choosing MemberClicks Customer services. Items included in the package such as contact center and payment system. Rating by other customers. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Needed more options, expanded programing, better customer service. Review Source LE Lawrence E. Director of Training Law Enforcement Used the software for: 1-2 years ### "Larrys Review" November 12, 2021 5.0 Excellent experience. Great support. Pros Membership management outstanding. Also billing and tracking of event participation excellent. Cons Inability to store of video presentations and powerpoints on the site. Review Source PM Paul M. Dir. of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Member Clicks for small associations." December 1, 2021 4.0 In spite of its faults, we have found MemberClicks very valuable for reminding and billing Member dues as well as Conference Registrations. Pros MemberClicks does a great job with both invoicing members for membership renewals as well as Conference Registrations. Cons If a member's membership expired a year for two earlier, it is extremely difficult for that member to re-join using their same email address. The Membership Directory also does not work properly. Review Source Response from Personify December 2, 2021 Hi Paul, Thank you for your review. Contact our Help Team about the directory and member renewal issues at help@memberclicks.com, we'll be ready to assist you. - The MemberClicks Team Sarah B. Program Manager Non-Profit Organization Management Used the software for: 2+ years ### "Membership Database - Not eCommerce" February 6, 2020 4.0 We're solving a variety of problems with MemberClicks, primarily tracking memberships and what they can access through our website is what works best. The refresh time (for when someone renews and their access being re-granted to members only content) is quite fast, making it easy for someone to renew and access any and all members only content quickly. Pros MemberClicks functions very well as a membership database. It's easy to track our members, when they expire, if they've paid their dues, etc. It's also easy to see how much money you've brought in from membership dues. Additionally, their form tool is quite simple to use and powerful if you know what you're doing. Cons MemberClicks has a lot of features that don't function as well as they could. I would not use this for anything other than membership and general data tracking. Review Source ML Michelle L. Executive Director Commercial Real Estate Used the software for: 6-12 months ### "MemberClicks is Innovative & Collaborative " October 20, 2020 5.0 By implementing their product we moved into a new era. We started taking credit card payments, implemented an online dues renewals process that is truly the easiest part of my job, online registration, open/click rates on emails, the dashboard is a great tool, and the list goes on! It's been a wonderful company to work with and their product makes my job easier. Pros We started with nothing. Implemented the "classic" version. It was not without challenges, but the migration to Oasis was simple, easy and truly the easiest thing I've ever done. MemberClicks has a great team all around. Their customer service is simply the best I've ever encountered. MemberClicks continuously upgrades their product and listens to the needs of their customer. I LOVE LOVE LOVE this product, the team and their innovation! Cons The original product was a bit cumbersome to implement, but their migration to Oasis (at no additional charge) was quite possibly the easiest process ever! They listened to their customers and made the product better and easier to use. Reason for choosing MemberClicks Pricing was key. We are a small association with a staff of one. Ease of use, the customer service team, their design team and ease of use were key in making the decision on the software. Feeling like they listened to the needs of the association and assisting in making the website, forms, database all that was needed truly exceeded my expectations. I've used this product for 8 years and have no plans to change! Review Source TK Tammy K. Chief Problerm Solve Construction Used the software for: 2+ years ### "Nothing Compares" October 16, 2020 5.0 MemberClicks is more than an AMS, they truly are engaged in helping associations be relevant and successful by providing many supporting documents, trainings, videos, white papers, best practices and more. The variety of User Calls provide real learning experiences from and with other users across the country. Their team are always willing to assist you and provide solutions for the needs of the association. Pros Such an easy to use product. I find it pretty intuitive and the support for training and help are fantastic. The opportunities for customization and the knowledge of the staff are exceptional. I think the reports are very good and really like the My Data Views option. It would be great if when using projects/tasks it could integrate with calendars for reminders. Cons Would like to see the opportunity to text members, allow members to edit/update their registration for events, and encompass it's own automated marketing feature. I also think there is an opportunity to provide more standard reporting options without using DERT. Reason for choosing MemberClicks My previous experience with WebLink. Review Source DE David E. Group Facilitator Marketing and Advertising Used the software for: 2+ years ### "Nine Years of Poor Progress" December 12, 2023 2.0 The most reliable thing MC did was to raise their monthly fee, like clockwork, every single year. The system needed work in 2011. By 2020, it was ridiculously outdated. I worked with someone to switch my association to the "new" platform, which should have been a seamless process. It was anything but, and I abandoned the process because it was painstaking and the improvements that I'd been begging them to make for nine years had not been implemented. Good riddance! Pros There was a great guy named \[sensitive content hidden\] on the Help Team. I was sad when he left the company. Cons It is grossly overpriced given the lack of technological progress that I witnessed between 2011 and 2020. Review Source LS Leah S. Executive Director Arts and Crafts Used the software for: 2+ years ### "Great product and equally great customer service!" October 16, 2020 5.0 Great! I often recommend MemberClicks when asked and honestly am extremely happy with the software and the staff of MemberClicks. Pros We are a small trade association and selected this software over 5 years ago when looking for an easy to use product that incorporated the features we needed. We have been extremely please with MemberClicks and I cant imagine switching from them. The software does everything we need and when we have a question their customer service is second to none. We are currently looking into adding their new LMS product as well. Cons Nothing we really dislike but we do offer suggestions to MemberClicks as to features that we would like to see added or changed. The onboarding process years ago was a little challenging but change always is and it didn't take us too long to learn how to effectively use MemberClicks. Reason for choosing MemberClicks MemberClicks provided the best value - gave us all the features we needed but for a smaller organization also fit our budget well. Review Source JA Jenn A. Executive Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Outstanding Customer Service & Membership Platform Based" October 13, 2020 5.0 Our experience with our Non-Profit organization has been nothing short of amazing and positive experiences with MemberClicks. The customer service is friendly, engaging and always willing to help. If they are not able to help, they will find the support and help needed to solve the problem. Pros Our organization loves the ease of record keeping with existing members and new/prospect members all in one place. This software ties nicely into report management functions, mass email functions and doing event forms (annual conference) along with membership driven capabilities. The ease and use of the software is easy to understand and having MemberClicks tutorial articles and live-time customer-based support is phenomenal. Cons When you have multi-tiered price points for a membership driven organization with variable date ranges, some forms can be a bit tricky to set up to meet that multi-level criteria. Reason for choosing MemberClicks We chose MemberClicks because of the outstanding customer support and all the features it offered to tie into our Non-Profit organization needs. I'd recommend MemberClicks in a heartbeat! Great pricing, software/platform capabilities and the support team behind it! Review Source Response from Personify October 14, 2020 Thanks for the awesome review, Jenn! We work hard to meet expectations like yours, and we're happy to hear your feedback. BH Becca H. Manager of Media Services Building Materials Used the software for: 2+ years ### "Website and Contact Center Review" November 17, 2021 4.0 Pros The members can and are able to update their own information. Easy to register online with forms. Cons The contact center is hard to use and all the spacing issues. The website is not as modern and can not embed videos. Needs more flexibility to design on our own. Review Source VR Verified Reviewer CEO Management Consulting Used the software for: 2+ years ### "MemberClicks is Great but Customer Service is Lacking" June 7, 2023 3.0 I've used MemberClicks for 10 years and until recently have been quite happy. In the last few years the price has dramatically increased and the service level has decreased. Questions are no longer answered in a timely manner. It sometimes takes weeks or months to get a response. NOT GOOD if you have a technical or billing issue! Buyer beware! Pros MemberClicks offers great solutions and is easily customizable. Cons The social aspects of the program (i.e. discussion boards) could be improved. Review Source NG Nancy G. Web editor Non-Profit Organization Management Used the software for: 2+ years ### "An integrated solution" January 16, 2017 5.0 I began using MemberClicks five years ago with a nonprofit association that has a large site with a lot of legacy material. Some of the good features I have noticed are unlimited customer support (I usually submit a help ticket via email) and the capacity to either use the editing interface or edit HTML if desired. The support staff are always chipper and upbeat. Occasionally clarifying questions takes some going back and forth to explain a request. On the other hand, a good number of the team members seem fairly seasoned and in some projects they clearly go the extra mile to investigate what might be possible or to be responsive. Sending mass-email newsletters can take a lot of testing when adjusting appearance of an HTML email because the email-editing interface does not always precisely display what you will ultimately get upon transmission. For a while the ASA users could recommend or vote on product enhancements in a knowledge base, which can still be searched on the back end. Occasionally I have wished for material to share with our association members to explain how things like the forums work (there is a video showing what end-users see). The company focuses on supporting small staffs and comments in the knowledge base sound appreciative of the support received. Pros It integrates member management software with an association website that has sections for internal and external audiences. Cons The interface has a few areas that could be better organized (for instance, pull-down lists for applying styles that are not alphabetized). Review Source Talk to a Capterra advisor for free and get results within 15 minutes.