# Page 4 | MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MemberClicks the right Membership Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133851/MemberClicks/reviews --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of MemberClicks ## Showing most helpful reviews Showing 76-100 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TP Theresa P. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "It's All About the Data!" October 8, 2020 5.0 I was a big believer in WebLink and the product they had, and when they became MemberClicks I was worried about what would happen to the program and platform I had come to love. I am very pleased that all the functionality is still there, they continue to lead the industry in terms of CRM functions and innovation within the field and the customer support is bar none, the best. It is all about the data and the customer service for me. Pros The functionality and the ability to extract data on a level no other program currently has. Cons The shift to a browser based platform and making it appear more user friendly. Reason for choosing MemberClicks There were no other products considered because I have used all of the ones that currently available and I knew what we needed. Switched from [Chamber Organizer](https://www.capterra.com/p/181046/Chamber-Organizer/) Chamber Nation was not flexible, CRM based or data rich. It did not allow our team to make edits and changes. We were too dependent on someone else to make changes, corrections and edis. Review Source AD Andrea D. Financial and Database Coordinator Civic & Social Organization Used the software for: 1-2 years ### "How WebLink has made my job easier!" November 7, 2018 5.0 I have WebLink, which I think MemberClicks bought …. I have noticed a big change in the customer service side, any question I have is answered either that day or right away! Which compared to how it was in the past my team says that in the past customer service was extremely hard to get a hold of. Pros When I joined the chamber staff there was so much in WebLink that was still undiscovered from the previous staffer. With the WebLink help center and articles as well as the regional training, I have been able to discuss and learn so much more about the software. I love the reporting tool and how I can pull almost anything to show our Board of directors or staff. I also enjoy the Front Desk Referral Tool, this helps keep our members in the loop that we are referring to them as well as showing them that their membership matters. Cons One thing I struggled with when starting out is there is so much to this software. Even after training and taking some online classes, there is still so much information that I wish there was a "cheat sheet" of some sort that is a quick reference of all the reports or admin codes etc.. Do not get me wrong, with all the information WebLink offers it is great, because there are so many avenues. It just can be overwhelming to remember it all. Review Source RB Rhea B. Events and Membership Manager Medical Practice Used the software for: 1-2 years ### "Definitely gets the job done" October 13, 2020 4.0 The on boarding experience was great. The support we received was white glove as we had a large amount of custom skip logic questions in our forms. Pros We use this to track our membership and it has been great with the automated reminders and the customization in our membership application form. We also use memberclicks as our event registration system and the connected attributes are great with pre populated info carrying over once someone is signed in. The newest upgrade that helps us track engagement of our members using the system was a huge improvement. I haven’t had time to play with it enough, but having the snapshot who is engaging with our forums and opening Comms is great. Cons There is currently no sync with other software where we can move contact info to Mailchimp or or grants program Zengene. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing MemberClicks We decided to pay more to get more. After using a bare bones system, we decided a program that saved time and headaches was worth it. Review Source DK Deborah K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks makes my work easier" November 17, 2021 5.0 Great. Could not be more pleased Pros Phenomenal customer support that walks me through anything! Couldn’t live without their great team! Cons I don’t have to mess with it often and often forget the nuances. Not a bad problem to have Review Source Response from Personify November 22, 2021 Thank you Deborah for your review! - MemberClicks Team MG Michael G. ISPA President Professional Training & Coaching Used the software for: 2+ years ### "Strong Support for Professional Association" October 16, 2020 5.0 Outstanding support not only at initial implementation but throughout our use. MemberClicks actively updates and pushes communications to customers. Their support is very responsive and friendly. MemberClicks is receptive to feature requests that they receive and our capabilities have increased as they have made updates with no add-on costs. Pros Memberclicks has a straight forward editor for website articles and creating forms. The Help Center has updated documentation that often includes easy to follow screen shots and video tutorials. Their support response time when submitting tickets has always been fast as well. The system supported all of our needs for setting up event registrations, with multiple pricing tiers by member type and setting attendee caps for sessions. Cons Once you select a template for your website you are limited in formatting for creating articles or pages. Access to features such as Circles, forums, elists, and the user profile are a few too many clicks deep for users. Better mobile integration for images to scale appropriately on viewpoint are needed. Reason for choosing MemberClicks The feature to cost ratio was perfect for our association's needs. Switched from [Naylor AMS](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/) Needed more capabilities for event registration in supporting attendance caps for sessions at workshops. Review Source Dante P. Senior Director of Membership, Marketing and Business Development Non-Profit Organization Management Used the software for: 6-12 months ### "Works perfectly as soon as it is installed!" February 1, 2019 5.0 MemberClicks allows for the effective management of our membership and prospect database. We're not yet using all of the features and functionality available, yet we like everything we use - can't wait to use more! Pros It was the easiest training for internal staff to learn how the program works. Everyone at our scientific society loves the functionality and ease of use, and we plan to expand its use for member, meetings and other prospects in the months ahead. We were using Euclid ClearVantage for the last ten years and that program wasn't functional for us any longer. The migration was smooth and effective. Our only regret when we moved to MemberClicks was 'why didn't we do this earlier?' Cons The only drawback to MemberClicks is when you're looking for very (and I mean very) specific customization. Their solution is a one size fits (almost) everyone solution. However, the speed with which produce upgrades to support requests for new features is amazing - almost as if they are reading our minds! Review Source EA Eric A. Operations Manager Hospitality Used the software for: 2+ years ### "Partners in our success" April 11, 2019 4.0 Pros We moved to WebLink from our previous AMS because we were looking for something more "modern" and user friendly. The team at WebLink helped us through the transition and held our hands as we embarked on the journey of transferring all of our data to the new system. They are constantly evolving and improving the software to fit the needs of the end users. As the main point of contact, I am happy to know that I can chat online or get someone on the phone to listen to my issues and work to get them resolved. I feel like the folks at WebLink/MemberClicks are our partners, and are interested in helping us manage our association through their software. Cons The biggest issue we discovered in our transition is that the WebLink platform is not as good at handling multiple entities as our previous AMS was. We are a trade association for the hospitality industry (restaurants and hotels) in Pennsylvania, but we also have a PAC and an educational foundation. Accounting for these additional entities has been a challenge. Review Source VR Verified Reviewer Webmaster Entertainment Used the software for: 1-2 years ### "Memberclicks Review - A full featured and flexible option" March 2, 2016 4.0 Memberclicks software is very flexible for associations like ours. We have a membership of around 500 individuals and a total database between 5,000-10,000 and it is easily managed through Memberclicks. We use the forms and database the most and it keeps good records of who is signing up for what events. Being in a technology based industry, we have not come across any major complaints or issues so it should be more than adequate for most users. Pros Memberclicks customer service is top notch. It is easy to get a hold of knowledgeable and friendly tech support on the phone anytime they are open and emails are promptly responded to by the same helpful staff. Most things are easy to work with and there is a ton of existing knowledge base that is easy to search so the good thing is tech support is rarely needed. If you are building an entire website through Memberclicks, you can integrate pages with information in your database and have it all linked and smartly interactive so that is a big plus. Cons If you have varying levels of membership and corporate memberships that include individual memberships, it can be difficult to organize exactly the way you want. Basically, you want to have an administrator from the company that can handle membership updates for all included members but also have the individuals with access to their own profiles independently. There are workarounds but those require more manual work so that is the biggest drawback. On the other hand, I've checked out and used other similar software and most of them have the same issues so it seems to be something that no one has really come up with a good solution for yet. Review Source LM Lloyd M. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great Investment for Chambers!" July 21, 2021 5.0 Pros Integrated software platform includes great features like creating your own website, managing contacts and automated email publications, and offering a personalized experience to its members. MemberClicks also integrates with Quickbooks, which is a big plus for our Team. Cons When we converted membership info from our old software to MemberClicks, business logo images did not come over. We had to to revisit every business and upload their company logos into MC. :( Of course, that may have been us not managing our dataset transfer needs correctly on the front end. :) Review Source Response from Personify July 26, 2021 Lloyd, we appreciate your positive review and we're glad that you're enjoying MemberClicks' association management software. If we can still help you convert logos automatically, please contact our Client Success team. Sorry for your trouble. We're here to help. Good luck and enjoy MemberClicks! KB Kelly B. Sr. Dtr. of Member Svcs. Automotive Used the software for: 2+ years ### "Challenging start, but pleased with this software now." March 23, 2022 5.0 Our overall experience is good. We have transitioned to much more electronic billing and payments. Pros I like that it tracks a great deal about the member. Most information available on one screen. User friendly. Cons We have a really difficult on-boarding process. More hand holding and explanations would have been helpful. Reason for choosing MemberClicks Looked like the complete package. Review Source VR Verified Reviewer Vice President of Investor Services Used the software for: 2+ years ### "The many options offered make this a perfect fit for us!" March 23, 2018 5.0 Organization throughout the many tasks, events and billings that we deal with every day. Pros The ease of working through the events & billing options make this a real win for us. Also, the affiliations and profile benefits help to keep us offering our members all we can and showing them a better ROI. Cons Sometimes it is hard to determine how to do something you need to do. However, Weblink offers great training, both in person and on-line, and I have utilized their on-line chat many times for small issues and to get to the bottom of a problem. They have wonderful follow-through and I have always been satisfied with the outcome. Review Source Lorraine H. Executive Vice President, CFO and Managing Director of WIBA Civic & Social Organization Used the software for: 2+ years ### "Top notch customer support!" January 11, 2019 5.0 The key for me is the customer support. All software is going to have issues now and then and the fact that the support team always solves my issues quickly and efficiently really keeps me as a happy customer. Pros This software is specifically made for chambers of commerce. They seem to know every problem that a chamber encounters and they have a report or a solution to solve them all. The on boarding was very good and the system is easy to learn for our new employees. Cons I'm trying to think of a con and the only thing that comes to mind is the loss of the app. I would really like to see an app that we could use for off-site attendee check-ins. Review Source GA Gaby A. Marketing Specialist Oil & Energy Used the software for: 6-12 months ### "One-Stop Shop for Starting Up!" May 3, 2019 4.0 Pros This software is incredibly easy to use, and if you have a great graphic designer you can really push your website past the limitations of MemberClicks. I love that there's a chat function to get customer service, because it's extremely convenient and every time I've contacted the support team the help I've received has been thorough and friendly. Cons Aside from the occasional glitches here and there, there's not much you can do in terms of editing your website layout once it's been created by the MemberClicks team. Our website looks as good as it does right now because we've created our own buttons (images) and we've found other "loopholes." We don't use banner ads or their sponsor marquee option for events, because their tutorials are FAR too complex for something that should otherwise be simple. Instead, we create our own ads (images) and hard-coded a simple marquee to make our own sponsor marquee. A lot of what we've done has been without their suggestions, and that's saved us both time and grief. Our Member Portal has so much potential, but we don't want to deal with hopping through numerous hoops just to get an image uploaded. Make no mistake: this software is great, but only for small organizations who don't need complex, or even highly-customized, websites. Review Source KW Kathy W. Membership Director Education Management Used the software for: 2+ years ### "Great Database and Excellent Customer Service" November 12, 2021 4.0 Customer service is EXCELLENT and very personable! Pros Running reports, membership totals and payment entries. Cons Would like a representative to schedule a meeting with staff to determine what can further be utilized for our specific needs. Review Source Response from Personify November 16, 2021 Hi Kathy, Thank you for your review on Capterra! A member of our Customer Success team will be in touch with you in regards to how MemberClicks can be further utilized for your organization per your feedback. Best, MemberClicks Team EH Erin H. Senior Manager of Strategic Initiatives and Operat Used the software for: 2+ years ### "Weblink is easy to use and helps us to keep track of our membership, which changes every day." February 22, 2018 5.0 We're able to integrate a lot of our products into Weblink like QuickBooks and Constant Contact. It's really helpful. Pros There are a lot of functions that I'm not aware of or comfortable using yet, but the Customer Support is wonderful at helping to navigate the system. The chat function allows me to multitask, I can send them a quick message and they chat back when I'm up in the queue. Most of the time, my question gets answered right on the spot, if not, they follow up within 24 hours (usually less). They're constantly making updates to the system and adding features that make database management easier. They take suggestions from their customers and make you feel important. I have used Weblink for about 5 years, but I'm just now learning all of the things it can do. The training webinars and links to the knowledge base are KEY! They're so helpful. Cons I help the controller with posting transactions from Weblink to QuickBooks. The transactions come over as one batch, it would be great if there was a way to assign the member's name to the transactions so that we can more easily track the transactions and reconcile the bank accounts in QuickBooks. Review Source AF Anne F. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Awesome Company and Awesome Product" October 13, 2020 5.0 I love this company. Their help desk are rock stars! We asked for a tweak to their system and we were brought in as alpha testers to help shape this addition. They are always willing to look at ways to make our jobs easier. Pros We have been using MemberClicks for over 3 years and this is by far the best AMS program we've seen. I am blown away by the communication and dedication they have with their customers. They are constantly improving and adapting to suggestions their customers ask for. Cons The membership experience on the front end of their website could be streamlined for an easier experience. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[YourMembership](https://www.capterra.com/p/76329/YourMembership/) Review Source NN Nicole N. Database Manager Medical Practice Used the software for: 2+ years ### "Easy to Use" March 23, 2022 4.0 Lately we have noticed that the response time from the support team has slowed and sometime I won't get answers on things for weeks. Even if to say "we need more time" would be a significant improvement than just having a ticket open and not even know if it's been review or just ignored. Pros The database is very easy to use, learn, understand & teach Cons There are aspects of the accounting that are needing improvement. Ex: unable to process refunds in the database when cancelling a registration. Review Source Lisa H. Business Development and Member Relations Manager Renewables & Environment Used the software for: 2+ years ### "Weblink's platform has a lot of functionality but can be cumbersome and slow to use." March 23, 2018 3.0 This software has allowed us to automate some aspects of our administration and target our communications by adding detailed profile information into the database. We are also able to generate a number of customized reports. Pros I like that I can track endless amounts of information about our members and prospects to help our organization understand the needs of each company/organization we want to support. Cons The slow part is getting the data into weblink in the first place. It's very difficult to upload information in bulk in a customized way. That is the system's greatest weakness. Review Source KM Katalina M. Ing. Sistemas Information Technology and Services Used the software for: 2+ years ### "me funciono muy bien " July 19, 2023 5.0 Pros es una herramienta muy facil de utilizar, su servicio al cliente es rapido y consiso. Cons Me gustaria que se pudieran editar las facturas que tengo abiertas del resto funciona muy bien. Review Source LW Linda W. Executive Director Veterinary Used the software for: 1-2 years ### "Meets Our Needs Today and in the Future" March 27, 2022 5.0 My experience has been very positive - from being able to contact customer support and resolve issues very quickly to the intuitive nature of the platform layout. Initial training was very thorough. Pros The software is very intuitive and simple to operate. The costs are very reasonable. Support has been super! Cons There is a bug in the section of the platform that records CE completion for a large group of conference attendees (the record loses all formating during the operation) that hasn't been fixed yet. I am not crazy about Payroc payment processor but it isn't completely awful. Reason for choosing MemberClicks Best overall features relative to cost; surveys from other VMAs. Review Source BF Ben F. Senior Director of Operations Hospitality Used the software for: 2+ years ### "Not a modern or robust CRM platform " March 23, 2022 2.0 I wish this product was more robust and modern. Pros It helps us run our association . It does a good job of keeping track of member engagement. Cons It is terribly slow. It is very Digitas to use on a phone. It’s almost impossible for members to register for events on their mobile devices. Review Source LC Lori C. Administrator Non-Profit Organization Management Used the software for: 2+ years ### "SCHC Review" February 13, 2017 5.0 I'm not a "techy" person - I am intimated by most technology. I was a bit disappointed when we upgraded platforms and felt that the Memberclicks person assigned to our account was not as helpful as she could have been for the set-up. When I call Customer Support they are all very knowledgeable and friendly and helpful. Some of my questions are easy and some aren't. I've been working with Memberclicks for about 3 years. I came in from Access Database, where I had complete control over the fields and could do whatever I wanted. Every software is limited more than that, but generally I find Memberclicks fairly accommodating for our needs. Pros I think if you didn't have excellent Customer Support I would not like it as well. Cons I'm not fond of some of the limitations. I'd like the suffix field to be a fill-in, not a drop-down. People work hard and obtain credentials (i.e., Ph.D.) and members use that credential as part of their name. I'd like the middle initial in our forms to export -- middle initials are important to some people! I generate certificates using the form information and I need that middle initial. I don't like the credit/refund process -- maybe I just need to understand it and get used to it. Review Source Austin R. Marketing & Communications Director Non-Profit Organization Management Used the software for: 2+ years ### "Top Notch Customer Service" November 14, 2018 4.0 Pros First and foremost, the software is very easy to use. Anyone with basic internet knowledge could build/maintain a website through MemberClicks. When I can't figure something out on my own, it's always a joy to work with the support team. They are friendly, knowledgeable and efficient. Cons It's not as customizable as I would sometimes like. I feel fairly computer savvy, but I have to reach out to support often for issues that aren't clear to me (but like I mentioned, customer support is top notch). Review Source LH Laurie H. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks Used to be Great - but no long" March 23, 2022 2.0 It started out great but as they have acquired more companies, the quality of the service has substantially diminished and the ability to satisfy my members has been reduced. I can no longer recommend this product. Pros I liked the ability to customize (within the platform parameters) what our website looked like. Cons The technical support used to be fantastic and therefore I was willing to pay extra for this support. For the past few months, I have not been able to connect with tech support. My company has relied on MemberClicks to be that "go-to" person for our website. I can no longer rely on them and I have begun the search for a new platform. Reason for choosing MemberClicks The level of tech support, which, unfortunately, no longer appears to exist. Review Source DN Douglas N. IT/Database Manager Non-Profit Organization Management Used the software for: 2+ years ### "Useful and evolving software" March 28, 2019 4.0 We use Weblink/MemberClicks for our primary member management, and it does a pretty good job with events, member information, planning, communication, etc. I have used this software for around 2.5 years, and it has improved a number of areas in that time. I probably spend more time than most talking with support because our Chamber used this for years before I got here, and figuring out or adapting legacy items can trip me up. Support has been great - while at times it takes a few hours to respond, it is never more than a day and the support personnel are all friendly and helpful. Pros The constant updating and improvement, with user feedback often taken into account. The software is evolving on a monthly basis and increases in functionality. Using Crystal Reports for reporting means external information is available for help sometimes. Cons Lack of visibility on the backend makes creating custom reports difficult at times. The communications features are evolving but are still lacking in a few areas. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.