--- title: "Page 5 | MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 5 - Is MemberClicks the right Association Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133851/MemberClicks/reviews/?page=5" page_type: "reviews" language: "en" --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 5 - Reviews of MemberClicks ## Showing most helpful reviews Showing 101-125 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Brian S. Executive Director Civic & Social Organization Used the software for: 2+ years ### "Peters Township Chamber Review" October 2, 2019 4.0 We have been cheerleaders for Weblink/MC/Atlas since the beginning. Unfortunately we're so "busy" we rarely take the time to pursue all of the capabilities. Most of our fellow PA chambers who use this type of software are using ChamberMaster so it is a bit more difficult share best practices and training. There have been alot of changes in the past 6 years and I think they have been for the better. One area of concern is support. Sometimes it takes a while to hear back. It seems that recently it has been better. Today's chat had a response time of 30 minutes which was fine (especially since it was not life threatenting plus I got "busy" and forgot about it). Team hooked me up and sent an email . Feel free to contact me if you have any questions Pros Comprehensive - Integrates data base with website Cons The editor could be better I think. Rollbacks. Reason for choosing MemberClicks Back in the day (2013), the salesman gave us the option to pay monthly. That was huge for a chamber with a small budget. You also received an iPad mini. Review Source JN John N. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks Software - Best Decision We Could Have Made!" October 13, 2020 5.0 One word describes our overall experience with MemberClicks, "OUTSTANDING!" Pros Everything from the knowledgeable sales professionals, the ease of implementation, training , ease of use, technical support and pricing, this product was far superior than other product we reviewed. and we are extremely happy with our decision to retain MemberClicks for our Association needs. The membership management portion assisted us in collecting yearly dues in a much more efficient, effective and timely manner like never before and the event management module allowed us to roll out training much more effectively. Cons Honestly, there are no cons about this software that we have encountered. We have utilized almost every feature of the software very successfully. If there were any issues they were "operator error" that were quickly resolved by the amazing technical support team! Review Source DS Diane S. Administrator Facilities Services Used the software for: 2+ years ### "Customer support is the best I have ever worked with, they are polite, quick, and helpful. " February 24, 2018 4.0 My events are more flexible and look better for people trying to register. Being able to import our members instead of entering each one individually saves so much time. Pros They continually update the software based on requests from us the end users. They offer training webinars to help throughout the time you start using the software. I've been working with this for three years and this helps refresh me on the hows. My favorite feature is the search feature for members, it's fast, intuitive that if I don't know the whole name it still searches with just a few letters, I can easily find anyone. If I am typing a letter and need to verify a members name it so fast. I use to look up members through my outlook, not no more I go straight to the admin area and search. This way I not only get their name, I get all their information. Cons You can't use the back button and go back to the screen you were on. Sometimes that gets frustrating if I'm doing some research on members. It does take me longer to put events up on our website, but they do look better than our old site. Review Source Candace C. Writers Inner Circle Used the software for: 1-2 years ### "MemberClicks software and support staff are the core of helping me build my business." June 27, 2018 5.0 Peace of mind that I now have a membership site that will function efficiently for my members, giving them value and bringing them back time and again. Pros While at first it felt complicated, the more I use it the more I understand how it works. The best part of the software are the technicians who are there, standing by, to help me navigate when I get lost. Cons Sometimes linking one aspect (say forms) to events and/or other pages feels task heavy, e.g., too many steps to pull the pieces together. However, I am not a tech person so I don't know that it can be different. As I said, having the tech team as my partners eases any concerns I have with this. Review Source Katy K. Membership and Events Coordinator Used the software for: 1-2 years ### "Can't beat MemberClicks" March 2, 2016 5.0 My association has been using MemberClicks since 2012 and it has truly transformed the way we work for the better. Before using MemberClicks we had a searchable database and website, but both were very clunky and difficult to use for the user and staff. The MemberClicks database is very easy to use and customizable. Pros The MemberClicks platform is user friendly to make updates to the website or the database. We use the email marketing/contact center all the time. We are able to send personalized emails, schedule message deliveries, and track open rates, bounces and click-thrus. We also use the event registration for all of our meetings, this has allowed us to accept credit card payments and send customized emails to our attendees. Also, the customer service is fantastic! Cons MemberClicks only has a few website templates that can limit how your site looks, but we were able to find one that works for our needs and looks great. We are anxiously awaiting the new MemberClicks platform to incorporate a few features we utilize daily on the "Classic" platform. Review Source Katy K. Membership and Events Coordinator Used the software for: ### "MemberClicks has made our Association so much better!" March 19, 2014 5.0 Our Association is a small office of 3 who serves over 900 members. We began using MemberClicks just over a year ago and it has truly made us serve our members better. We decided we needed an Association Management software after realizing our old outdated database and clunky website was not serving the needs of our members. After much searching we found MemberClicks who seemed like an affordable option. After signing onto MemberClicks we were assigned an implementation manager to help us through the beginning process. The implementation process was a 3 month process were we developed our new website and transferred over our database. This process was difficult and time consuming, but well worth it at the end. We are now well passed the implementation process and have found that we are able to do so much more now that we use MemberClicks. We now use online registration for our events, can accept donations online, and are able to post resources for our members and the public to use. The MemberClicks support team has been wonderful, anytime we have a question or an issue they work quickly to resolve it. They also have a forum where MemberClicks users can request changes or developments to the software. The MemberClicks software has helped us so much that can not imagine going back to our old system. That being said, MemberClicks is best used by Associations that have staff - not rotating board members. It does take a while to learn how to utilize it to its full ability. We continue to make changes to our database and website, and love that we are able to customize it to fit our needs. Overall, our Association has greatly benefited from using MemberClicks. Review Source Nadine K. Business/IS Manager Used the software for: 2+ years ### "Great staff, average product" April 19, 2018 3.0 Pros MemberClicks is regularly adding new features and updates to their product. They encourage customer input for future builds. Their staff is great to work with and questions are answered promptly. The database is fairly easy to navigate. The front end website is easy to edit. Cons There is a lot of functionality that is still missing from MemberClicks. We are considering switching from MemberClicks to a different provider that suites our needs better. Review Source TC Tom C. Director of Training and Member Services Construction Used the software for: 2+ years ### "Memberclicks is the Bomb" November 12, 2021 5.0 We have streamlined the membership renewal process and accepting membership payments. Pros The software is robust and has many features we are learning to use as time goes on. We find you new things within the program regularly. Cons it is sometimes hard ot find features, but once they are found it is easy. Review Source BM Beth M. Finance & Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Chunky Database" October 12, 2020 4.0 I began using this database when I started my position here in April 2020. I have experience with a lot of software, both cloud and server based. Memberclicks is not the best I used. Pros Affordability, Customer support available quickly. Memberclicks is great at holding over 8000 names and or emails They have integrated the invoicing to the customer history, so that is a plus. Cons I find Memberclicks disconnected from its programming. Depending on the module you are in, it functions differently throughout. I find I have to research why and how to use features. Another Con, User create multiple IDs. There should be a way to advise user they already exhist before creating a another ID. Inaddition, there should be a way to look for duplicates on a large scale, however, you can only "find a duplictae" within a user. Review Source DF Donna F. Executive Administrator Used the software for: ### "one month into MemberClicks" January 7, 2015 4.0 MemberClicks is an impressive product with many useful, seductive features. In the courting stage we were led to believe certain features would work in our situation, however during training we discovered they would not. We were disappointed and felt that we were not given the full picture. Two cases in point: We were excited to hear that MemberClicks financial data could be uploaded into QuickBooks. We were not told there was a monthly fee. The Parent Child feature seemed a perfect answer to our need to link members with their congregations and track congregational involvement. This was a huge selling point for us, however we were not able to make it work and we received no help in thinking through how to make it usable. Our trainer was always at the ready and knowledgeable. She even called on vacation. The help desk is always there with an answer and always friendly. Only one of our help desk experiences was less that satisfactory. All too often though, the answer is 'the system doesn't do that, but feel free to request a feature upgrade.' In requesting features we noticed that some very obvious fixes had been requested and re-requested for 5 years and nothing has been done about it. We were always encouraged by the help desk to suggest changes, but after a while it seemed an empty promise. The training should guide the user in determining best practices for their situation; perhaps an assessment interview, or a set of questions to help the user and the trainer determine best practices for their particular situation. Our trainer was always able to answer questions but she never asked any except, "Do you have any questions?" The training staff is very skilled in systems but lacks teaching skills. Teachers ask questions and get at the heart of the issue. On several occasions we adopted a certain strategy and then discovered a better way to do it, purely on our own. This could have been avoided if training had been more interactive and proactive. The fault lies not in the employees but in the focus of the company. You have a very useful product, but innovation needs to continue and keep up with user needs. I would like to be able to give Memberclicks a five-star review but the piecemeal approach to implementation and the continual offloading of questions to the apparently ignored "features request' section makes it impossible for me to do so. Review Source JC Jennifer C. Manager of Membership Services Oil & Energy Used the software for: 2+ years ### "Association Management" October 8, 2020 5.0 My experience has been great. I feel like I started the process with a patient and proficient onboarding specialist. The help desk is staffed by some of the best folks who are able to connect one-on-one with the user, who by the time calls the helpdesk can be very frustrated. Pros I like that it's a one-stop-shop for invoicing, data collection and email blasts. Cons There are some functions that are not intuitive. Some labels or functions have names that aren't indicative of what it actually is. (example: to run a financial transaction report, some fields must be populated a certain way to actually receive the desired parameters. I've tried to keep a file of helpful tips that I've acquired over the years since there's not really a physical manual. Reason for choosing MemberClicks Extended support hours have been very helpful. Problems don't always occur between 10am and 2pm. Review Source MV Marianne V. Owner, CEO Events Services Used the software for: 2+ years ### "Association Management Software" October 8, 2020 5.0 We use the MC Oasis product for all the organizations we manage. Pros Adopting new software has a learning curve. MC's tech support is the best. Automated membership renewals saves our office time. Cons Tracking members historical participation in the organization is difficult. e.g. meetings attended, committees served... Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing MemberClicks Cost and ease of use but mostly TECH SUPPORT! Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Cost and ease of use but mostly TECH SUPPORT! Review Source HL Heather L. Director of Meetings & Member Services Hospitality Used the software for: 2+ years ### "Memberclicks Review" October 12, 2018 5.0 Overall Memberclicks offers me exactly what I need for my clients. I am looking forward to trying the mobile app for one of my clients! Pros I am the director of meetings and member services for two associations. This product keeps all of my membership and conference attendance in one easy to use place. I am easily able to contact any of my members or attendees. This software has made it super easy for my members to renew their membership and register for events online. One of the most important aspects is the customer service. If I ever have a question or problem, the customer service team is extremely helpful and knowledgeable. They are just a quick call or email away! I also feel that the team is always working to improve the features and really listen to the clients requests for additional features. Cons I feel like the software is down more often then it should be. Memberclicks is always responsive when this happens but it usually happens at a time when I really need access. Review Source VR Verified Reviewer Member Services Specialist Civic & Social Organization Used the software for: 2+ years ### "MemberClicks is straightforward" September 29, 2018 4.0 Very good. Their customer support is helpful and the platform is straightforward. Pros It’s customer support coupled with its ease of use made it very straightforward Cons We could not get pages customized in a way we found to look presentable, so we had to do those pages development ourselves. Review Source Suzanne N. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Can't live without it!" October 11, 2020 5.0 Pros MC allows our organization to be extremely efficient with database management, invoicing, member engagement and so much more! As a small staff organization, it helps us provide invaluable products and services to our members while keeping us organized internally. Cons No cons from our perspective. If we ever have issues or challenges their customer service is top notch and they are resolved quickly. Review Source JM Jerry M. Offender ID Technology Coordinator Law Enforcement Used the software for: 2+ years ### "Very Satisfied long time Administrator and User " October 14, 2020 5.0 Very satisfied! It automates several membership tasks and allow us to have one program to goto for most of what we need to do for our members. Customer support team is the best I've ever worked with! Pros Customer support, ease of use, automates tasks. Provides bult-in online forms for numerous uses. Cons Website development is very good but not their forte'. Doesn't allow members to do mass emails to the membership database. Administrators have to do that. Alternatives considered [MemberSuite](https://www.capterra.com/p/120476/MemberSuite-System/) Reason for choosing MemberClicks Price, quality of product, features and familiarity with the company. Review Source WS Wendy S. Member Services Used the software for: 2+ years ### "Ideal for our small association with 3 full-time staff to professionally & affordably manage members" May 17, 2018 4.0 Pros Meets all the basic needs & many extra wishes. Quick to learn. Extraordinary Help Team & online "How To" for training. Consistently and enthusiastically listens to customers & enhances their product. Affordable for our tight budget. Efficiently manages groups of members, from set up & invoicing, to renewal & communication. Lightens the load of event management through easy form templates, invoice integration & quick exports of registrants. Effectively integrates email communication by quickly accessing recipients, saving message templates & recording great history in each profile. Updated web site templates gave us a fresh, modern, mobile-friendly site with great widgets to more concisely display what our members want to see. Social Community gives our members privacy in the right areas, while allowing them to network online. Cons Reporting for financial & statistical membership data is getting better, but not yet entirely what we need for quick analysis. Review Source EH Erin H. Office Manager Civic & Social Organization Used the software for: 2+ years ### "Review of Weblink/ATLAS" September 11, 2019 2.0 We are able to store member information and access it when needed. We would love it if it could sync to other systems (like Monday.com) to be able to share information without having to double enter it. ATLAS helps us to keep everyone on the same page about our members, in one place. Pros The customer service provided through chat. The customer service is AMAZING. Their help is very detailed and they send you articles on how-to fix things and I print those off for future use. The fact that it holds tons of information & can give me reports detailing the info. Cons Not easy to use, not easy to navigate. lots of strange little "rules" you have to learn that only apply to 1 page. Not easy to input info from other systems. Reason for choosing MemberClicks Cheaper. We keep it because we all know how to use it & haven't had the staff to make a big change. Review Source AL Amy L. CEO Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks is a great solution!" August 16, 2019 5.0 Pros We were going to leave MemberClicks about two years ago, then they acquired a new product called WebLink. We were thrilled to simply upgrade our product. Our organization had simply outgrown the functionality of MemberClicks, which when we were smaller was a really great fit for our needs. WebLink (while not perfect) has been really great to work with and we love the ability to choose the right modules for our organization. The website is beautiful and they are really quick to get back to us. Cons We do from time to time find little "bugs" in the membership administration. We usually are able to solve them, and customer service is great at helping. The thing to remember is there is no perfect software for a membership organization. But, this is pretty close. Review Source AD Andrea D. administrative Information Services Used the software for: 2+ years ### "Member Clicks / Weblink now Atlas" July 23, 2019 4.0 I came in not knowing a thing about this software. Thank goodness for the support staff. However, I really shouldn't be contacting them 3-6 a week still. I am way more advanced now. It just seems to always be multiple step process and you aren't even sure your doing it right. Our website is connected and that is even a struggle. I love the support but it isn't extremely user friendly. I feel like they are trying to change that. Again the support and the help pages are super great. If they can get the rest of the software to be as comfortable that would be grand. Pros The support staff is beyond amazing. There is a feature for everything. Cons Very hard to edit, very hard to upload information and your not sure where you even uploaded it. No visual marking of if you sent a document . The terms they use aren't easy to understand if you are not used to coding. Everything is a multi step process. Review Source KN Katie N. Director of Education Hospital & Health Care Used the software for: 2+ years ### "weblink user for several years" July 18, 2019 3.0 Pros I like that I can search for people or organizations by typing in a few letters and the system will pull all related items. This was not the case when we first got weblink. I like that the system allows me to show a person's organizational history. Cons The initial training, program management, communication and customer service by weblink was terrible. Support tickets would go unanswered for months or not answered at all. We had to have a custom report made and it took weblink over a year to get it done! Having the chat feature in the support page has been very helpful and customer service has improved in the last year. Review Source Response from Personify July 23, 2019 Katie, thanks for your feedback. We're sorry to hear that your experience with us got off to a rocky start. We'll reach out to you directly to discuss what we can do to make it better. KG Katharine G. VP, Education & Communications Non-Profit Organization Management Used the software for: 2+ years ### "We Like MemberClicks" July 16, 2021 5.0 Pros Having the database as part of the website is huge for us. It enables us to manage our program registrations and put our members on our website in a user-friendly way. The invoicing is super easy and the fact that it interfaces with our CC processor makes the event function work exceptionally well. Cons I don't have much to say about what we dislike, I think our biggest issue is not utilizing MemberClicks to its full capability and that's on us. Review Source KN Kim N. Marketing & Web Dev Used the software for: 6-12 months ### "We lost revenue with MemberClicks." April 3, 2018 1.0 Pros The sell was very compelling: an all-in-one membership management system that seemed to fit our needs. On the outside it looked like a good product. So their marketing is pretty good, I guess? Cons Where do we begin? I'd upload a giant screenshot of tech support queries (many unresolved) if I could. Aside from the circa 90's web design and functionality (limited SEO capabilities, unsophisticated design features - essentially limited to html tables, and an unbending design team who couldn't even optimize a basic home page image, since we had zero access to the backend) - aside from all that, there were the phone calls and emails from members who couldn't pay for their membership. Or update their profile. Or access their account. This went on for the full duration of our 12-month contract, losing members and dues along the way. When we notified MemberClicks of our cancellation and requested a call for a final exit, we got an automated email with instructions on how to download our data. We're a small organization and took a big hit from using this company. Review Source EC Erica C. Marketing & Membership Manager Non-Profit Organization Management Used the software for: 2+ years ### "Intuitive but limited" August 26, 2019 4.0 So far, my experience is good. I wish there were more options to build tables and interactive graphics and images. Pros I love that it's very intuitive to use and easy to navigate. You need to pay attention to what you're clicking and inquiring. The customer service is always ready to help when you have questions even if you asked more than one. I love the chat feature and the ability to ask your question without being interrupted or rushed. I like that you can be in multiple sessions of atlas. Cons I don't like that you have limited options when it comes to the actual build of the website. It seems for our package, there is a lot of add-on(s) for money that as a non-profit, we simply cannot fit in our budget. I don't like that there is a delay of saving things on the back end Review Source CS Christine S. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "Customer Review" March 28, 2022 3.0 I have always been pleased with the customer support I have received. Pros I like that our teachers can apply for a grant with ease. Cons Some of the functionality is not applicable to our particular use. We do not have paying members with dues. Reason for choosing MemberClicks We had selected this product prior to me starting with the company so I could not answer that. 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