# Page 9 | MemberClicks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is MemberClicks the right Membership Management solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133851/MemberClicks/reviews --- MemberClicks 4.3 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of MemberClicks ## Showing most helpful reviews Showing 201-225 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PT Paula T. Membership Services & Event Director Non-Profit Organization Management Used the software for: 1-2 years ### "Member Service & Event Director" February 11, 2019 4.0 Before I started, no one really used this DB to it's full capacity. We now do and I have amazed my boss over and over again! Pros This does a lot of my work for me. In order for this to work for you, you need to think like a computer and dig in and use it. Cons Often, you don't do a task often enough to remember exactly how to edit a section but CS is really helpful and I've downloaded documentation of some of the task to reference. Their research help section is always a good resource. The reports section would be better if you could edit it yourself but they can help create a custom report. The events section is awesome but members shouldn't have to sign in to register; getting them to register on line is difficult enough. Review Source EW Evan W. Membership Manager Education Management Used the software for: 1-2 years ### "Great database with great support." May 18, 2018 5.0 Membership Management, easy to use event registration, great reporting. Pros Ease of use! I love the fact that as an administrator I have more control over my database. If I do something I have the control to reverse it myself. I work with other databases that I am an administrator of and I don't have control of anything. I also love how helpful the IT support is. So far I haven't found any issue that they haven't been able to solve. If it's something they're not sure of or need more information on, they don't hesitate to call. Great customer service. Cons I wish that more was accessible via the cloud/internet. It would make working in the database when off site at meetings, etc., a little easier. Review Source LG Lisa G. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Works Great for a (really) Small Staff!" February 22, 2017 5.0 We have used MemberClicks since 2009. While our membership and activities have grown, our staff has not! MemberClicks makes this possible, as we are able to manage dues for 1400 members and at least one dozen events per year between the two of us. While neither of us has computer/software/HTML training, the platform is user-friendly and allows us each to develop skills to manage our online presence. And when we don't know something, the help desk is there to assist. Pros Fairly easy to navigate. You can learn as you go. Cons Some of it is dated, but we are using the classic version. If we upgrade, we must do it during slow season. Review Source JR Jeff R. President Used the software for: 2+ years ### "Good and getting better since the WebLink alliance was formed with MemberClicks. " March 22, 2018 4.0 Member database and web site linked together. Better reporting. More reliable functionality. Pros Comprehensive. Intuitive. Integrates well with our web site. Reliable. New updates often. Member based organization (Chamber of Commerce) specific. Flexible. Customer service and support has improved dramatically in the last 6-12 months. Good online and in person training resources available. Cons Does not integrate with our preferred financial package, Peachtree. Some difficulties from time to time creating the customized reports I'm looking for. Review Source PT Pat T. President Non-Profit Organization Management Used the software for: 2+ years ### "MemberClicks: a Winner" October 13, 2020 5.0 Very positive; love the customer service and comp extras. Pros The software is user friendly and easier than most to understand on the back-end. Cons I wish they had a product that was suited to VERY small associations,. Reason for choosing MemberClicks Robust features Review Source Response from Personify October 14, 2020 Thanks for the review, Pat! Our customer service team is great! LC Lashea C. Membership Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Awesome Software and Customer Service" January 29, 2020 5.0 My MemberClicks overall experience has been superb! Everything is easy to use from printing our invoices to setting up business listings! The customer service is amazing. I use the chat feature and haven't had to wait long at all for service. Everyone is nice and handles my issues promptly. \[SENSITIVE CONTENT HIDDEN\] helped me with an invoice billing issue the other day. He was so patient with helping me solve the problem! He knew the answer to all my questions and walked me through the process! Thank you MemberClicks for making my job easy! =) Pros It's easy to use! I love the reports tab! I love that I can ask for specific reports! It's nice to have access to how to videos as well. Cons I haven't found anything I don't like about it. Review Source JB Justine B. Membership & Events Assistant Used the software for: 2+ years ### "Required support with question about job bank. Received prompt response and problem resolved." July 19, 2018 4.0 Pros New updates allow for easy set up of new members and registration for events. Easy access to member information. My director, sets up the events and would be able to give you more feedback regarding that part of the software. Cons Members sometimes have a difficult time registering from their phones. The visual display of weblink pages that are embedded in chamber pages should be enhanced. Difficulty in sizing sponsor logos on event pages. It was suggested that weblink integrate into an app. Review Source SW SB W. Used the software for: ### "Terrific Product and Outstanding Customer Service" February 10, 2015 5.0 MemberClicks provides a terrific product and their customer service and support is absolutely outstanding. As a non-profit, we needed a product that could provide the service and features that would help us function more efficiently and provide our members with the best possible experience in using our website, maintaining profile information easily, signing up for our yearly conference, payment processing, and receiving messages--all at an affordable price. MemberClicks met and exceeded our expectations. In researching potential companies, MemberClicks stood out from the beginning with its personal, responsive service--from the sales team and trainers to the web designers and technicians. As someone who had no previous skill in website management and no coding skills, I had to gain some expertise quickly. MemberClicks walked me through the initial training of different components at a reasonable pace, and it didn't take long before I felt confident in maintaining the site and assisting our other administrator with database issues. There are lots of other tools to support learning the system or fixing problems through a library of training videos and articles that are easy to access, along with webinars. But when I have been really stuck, I have been amazed and impressed with the speed of their responses, both through email and by phone. They have been there to help me right from the start and the great customer service has not stopped. This truly sets the company apart. Besides great service, they keep improving their product by rolling out new features and asking for customer input along the way. MemberClicks has been a great company for our organization and has really made a difference. Review Source LM Lindsay M. Membership Coordinator Higher Education Used the software for: 2+ years ### "Comprehensive membership management software. Incredible customer service!" May 25, 2017 4.0 Pros I can accomplish all of my member service needs in one place: applications, billing management, website and communications. It's very easy to learn and use... and if it ever isn't the customer support is truly wonderful. They are always accessible, kind, and provide training to fix my issues. Cons Some of the settings are a little funny: for example, I can't email multiple categories of membership at the same time and some of the automatic settings are hidden in funny places. Review Source TA Tina A. Director of Administrative Operations Non-Profit Organization Management Used the software for: 2+ years ### "Survey" November 22, 2021 4.0 It's been good. Pros Seems to integrate with our business well and is pretty much easy to use once you know the "ins and outs". Cons For what I use it for, it works fine for me and don't really have any complaints. Review Source CK Craig K. Webmaster Environmental Services Used the software for: 2+ years ### "Reasons why MemberClicks is a great solution for non-profits" October 16, 2020 5.0 Member management has become smoother, we're realizing about 25% increase in membership and 15% increase in sponsorships for events. Pros Implementation of additional modules (job board, new platform, ), new features, and tools to increase revenue for our non-profit. MemberClicks support staff is excellent in assisting with questions regarding the software, making admins aware of additional tools within the software, with their timely responses. Cons Identifying duplicate profiles is one area that needs improvement (we are forced to use Excel to identify duplicates). We often have issues with users incorrectly modifying profiles that create duplicate. Review Source AS Ann S. Senior Manager, Finance & Accounting Non-Profit Organization Management Used the software for: 2+ years ### "WebLink provides features we need for our membership organization with fantastic customer service!" April 13, 2018 5.0 Software made by someone who understands the industry we're in. Pros We can keep all the information we need in a database made for membership organizations, so the reports provided are already made for what we need to know. No need to create a lot of reports & customization Cons It can be confusing to learn, especially because we've had it for a while and the way we've done some things were a work-around to an update they've made and it's been a bit of work to convert to the new way. Review Source KH Kathleen H. Executive Director Civic & Social Organization Used the software for: 6-12 months ### "User Friendly, Small Staff Friendly, and just plain...friendly!" May 15, 2015 5.0 Pros We had to make a quick transition from an existing AMS to another system, and do a build out in less than 6 weeks. Memberclicks was with us every step of the way. They paired individual staff trainings with video and webinar content to get us off the ground, and built out the major pages for us in advance. Instead of taking 500+ staff hours to get the site up and running, we completed everything in less than a week. When we were making the switch, we interviewed 5 potential providers, and Memberclicks' team was far and away the kindest and most helpful. Lots of AMS providers can offer bells and whistles - and Memberclicks competes well on all those metrics. But the most important thing for us, and trust me, for you, is customer service. Memberclicks wins hands down every time when it comes to service. Cons I honestly can't think of anything we don't like. We've used 3 different systems, and this is the only one that doesn't make the day grumpy. Review Source JB Janae B. Executive Assistant Non-Profit Organization Management Used the software for: Less than 6 months ### "Thank goodness for the Support Team" January 11, 2019 4.0 Once you get the database populated and everything tagged, labeled, etc. It works really well. It lets me pull up all of the people for one company in one place. I do not have to try to search through Outlook, Mail Chimp, and spreadsheets for the information. (Warning: We signed up in May and was told that as long as we met all of our required information deadlines, we would be fully up and live by August 31. I had to constantly poke and prod and remind them that we needed stuff done. Finally the beginning of December we were fully live with all aspects of Weblinks). Pros I like that I am able to send invoice in a batch vs. one by one. I also like the fact that I can set up meetings and events through the CRM as well. I no longer have to use a separate ticketing platform. The Support Chat Team is hands down some of the most amazing people I have ever worked with. They truly want you to be successful with the software. Cons How long it took to get out full database up and running. The number of clicks it takes to do one task. The excessive complexity of trying to get the accounting side to communicate with our bookkeeping software. The training videos and the set up consultant do not cover the issues that we ran into. Review Source LM Lisa M. Director Operations and Administration Non-Profit Organization Management Used the software for: Less than 6 months ### "Designed for Trade Associations and Chambers Business Leagues" August 13, 2019 5.0 Great product, great support. Pros It is designed for trade associations - the parent-child relationship. We used several other AMS over the past 10 years and this is the only solution we found that really meets our needs. We're a small association and the price was very reasonable. Great support. Cons The launch process is about 3 months and we kept having to delay it as we have an event every three months. Reason for choosing MemberClicks recommended by another trade association that had been through a similar ordeal with trying workarounds to make AMS software for the individual member work for a trade association. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We just couldn't get salesforce to really meet the needs of a trade association. Memberclicks does. Review Source EC Ed C. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "The implementation process is well thought out and organized. Great team to work with" October 27, 2017 4.0 more efficient membership management. Less labor intensive Pros Forms are easy to set up for various member types and events. Edits to the website and member info is easy from the back end. The help team is great if I don't know how to do something or if I need to find a work around to do something the system isn't designed to do Cons I wish there was a digital membership certificate or card, which pulled in the member name, number, and expiration date that was printable. I designed an article that we use as a certificate with all that info however it doesn't print in a way that members can frame and display it easily. Review Source KP Kimberly P. Dir of Operations Consumer Services Used the software for: 2+ years ### "Superb customer support. " December 14, 2017 4.0 Pros If I can't figure out how to do something, a quick email or call and the problem is solved. Most features are clear and easy to use. Cons There are some features that could be more customizable and I'd like a way to test pages and forms before they're published. Review Source AB Amanda B. Business Development Marketing Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Robust membership management software" October 13, 2020 5.0 Pros Atlas by MemberClicks is a really powerful membership management software, with capabilities to store as much data as you want and easily report on that data. Cons The less tech savvy in the organization find the software too advanced and challenging. Review Source KH Kristin H. Membership & Sales Civic & Social Organization Used the software for: 2+ years ### "MemberClicks Review" January 16, 2019 4.0 Member benefits have everything to do with what the software offers now. I like the system and look forward to learning more Pros The customer support is top notch, and the software is constantly being updated. I am always impressed with what I can do with it, more than I have time or hands for! It's been three years now and I have not been disappointed. Cons Sometimes it's over my head! But there's always help close by, whether it's thru chat or instructional videos. Review Source AP Anthony P. Intern Non-Profit Organization Management Used the software for: 1-2 years ### "Everything works well but the formating" February 13, 2017 4.0 I love how easy it is to use in most areas. The Customer Support is great and I couldn't ask for better. The detailed training sessions are very useful. I don't personally use the transaction side of things very much but my coworkers seem to like it. However, the one thing I don't like is the formatting issues that they have. We have had continued issues with the formatting inside of emails not keeping or adding weird formatting in general. Website facing formatting sometimes also tends to act weird. Even with the formatting problems, I still love it. Pros Ease of use in most areas, Customer Service, exporting abilities Cons Formatting issues, Formatting, Formatting, and also Formatting especially in emails Review Source BB Betsy B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Huge functionality and excellent customer service! " October 8, 2018 5.0 Productive and inspiring. Pros It easy to use for someone who wasn't using any sort of CSM before. And the parts that were more complicated to learn, were easy to navigate once you poke around a little. And customer service is only a phone call (or an email) away. I've never waiting more than 2 minutes when calling the help desk. Always helpful! Cons As a staff of one, I could have used more one-on-one time once on-boarding was completed. Having said that, my one-on-one on-boarding specialist was most supportive. If I asked, she found time to chat with me whenever I need anything. Review Source YG Yoliet G. Administrative Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Excellent Software " October 15, 2020 5.0 Pros Easy to use Cons The possibility of the members of creating more than one account, I know its difficult to solve because you can use more than one email address, but this is annoying Review Source DD Dave D. Operation Support Coordinator Used the software for: 2+ years ### "Great experience working with Weblink. From the annual summit to dealing with customer support." April 12, 2018 4.0 Pros The Event module has been working great. The Capwiz / Voter Voice add on ability is working for what we need. The ability to pulling information dealing with our members is excellent. The billing function is top notch. Sales Opportunity module is very functional Cons The committee module still have its quirks. Not have the ability to change sales id on a mass reassignment- billing, assigned & sales opportunity. Review Source BI Barbara I. Web Master, Government Affairs Chair Used the software for: ### "I would ABSOULUTELY recommend this product to other organizations without hesitation!" May 6, 2009 5.0 I would ABSOULUTELY recommend this product to other organizations without hesitation! Pros This system makes me look good as web master. Our database is now cleaner than it has been in years Forms integrate so well we do all business online Helped us automate Most membership functions which was critical for an all volunteer association. (We really have NO paid assistance and have turned the organization completely around! Memberclicks staff show strong and regular evidence of Paying close attention to what users are asking and what we need to do our jobs better. In short, the product has done nothing but get better and better each month! Our website is so easy to update that the members have been amazed at the fact that our website is now alive. We finally have a members only section!!!! (something our former Exec, Director said could not be done) Cons While the forms are great, the functionality of all the fields available and how the forms will interact are often not immediately apparent to the non-web geek webmaster! (like me) The forms require a good deal of time and attention to learn but once you have it, not so bad. AND MemberClicks staff are always ready to help both via email and on the phone. Thanks! Review Source PP Phil P. IT/Admin Non-Profit Organization Management Used the software for: 2+ years ### "Makes our work easier and more centralized" March 20, 2019 5.0 Pros Integration with our website ("web content") and being able to work online from anywhere without worrying about the status of our data. Cons Occasional freezes, complexity makes it hard to find features sometimes. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.