# MemberMouse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MemberMouse the right Membership Management solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133853/MemberMouse/reviews

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MemberMouse

4.7 (40)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MemberMouse

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

GG

Gergely G

Online Marketing SpecialistMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“I can integrate with other CRM and Email marketing softwares and automate all the membership/sales processes on my Wordpress website.“

March 26, 2021

mj

maxine j

FounderHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years.

“When my members request the reset password email, they don't get it, it doesn't arrive and then they cancel their membership.“

March 26, 2021

RS

Ronen S

Online instructorE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“The support team is incredibly quick and thorough when issues do arise (usually stemming from my customizations, not the MemberMouse product).“

March 25, 2021

JD

Julien D

CEOE-Learning, 2 - 10 employeesUsed the software for: 6-12 months.

“As a result, I can't even access some basic features such as modifying a subscription...“

April 2, 2021

NW

Natalie W

AstrologerE-Learning, 2 - 10 employeesUsed the software for: Less than 6 months.

“I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up.“

March 31, 2021

kl

keith l

FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Can be a bit clunky with the user interface and wordpress can be buggy as well.“

April 2, 2021

AS

Alicia S

Website ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“MemberMouse made it so easy to integrate a membership system with ThriveThemes.“

March 25, 2021

DK

Daniel K

Creative writerReligious Institutions, Self-employedUsed the software for: More than 2 years.

“There are a couple integrations I’d like, but I don’t want to spend money on Zapier“

March 31, 2021

## Showing most helpful reviews

Showing 1-25 of 40 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lisa J.  
Principal  
Marketing and Advertising  
Used the software for: 2+ years

### "Great "Bang For Your Buck" Product"

March 25, 2021

5.0

As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.

Pros

The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.

Cons

There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.

Switched from

[ClubExpress](https://www.capterra.com/p/42550/ClubExpress/)

Didn't fully support our needs. End users found it difficult to utilize.

Review Source

EM

Elena M.  
CEO  
E-Learning  
Used the software for: 1-2 years

### "Great software for the money"

April 2, 2021

4.0

From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.

Pros

One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.

Cons

There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.

Alternatives considered

[LearnDash](https://www.capterra.com/p/130248/LearnDash/)

Reason for choosing MemberMouse

It seemed like it was less complicated to install and really attractive for users, and that was important for us. It was easier While setting it up worked, getting it to work with the hosting is not always easy and we need a developer.

Review Source

JD

Julien D.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "Good but could be much better"

April 2, 2021

3.0

Linking Membermouse and my forum (Discourse) has been REALLY difficult. I wish there would be more connection/collaboration with other plugins/solutions. The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made. They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription... Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.

Pros

I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...

Cons

Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.

Alternatives considered

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing MemberMouse

Because I had a few tips on how to manage the connection between Discourse and Membermouse so we decided to start with that. But I almost changed my mind in the process because it was so difficult to do (but since we went so far we decided to stick with it).

Review Source

CK

Christian K.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent membership platform 👍"

March 25, 2021

5.0

It’s helped us start our membership with plenty of high-powered functionality at a very reasonable investment.

Pros

There are a ton of features which allows you to customize your membership EXACTLY as you want it (unlike many other options). Very reliable.

Cons

Could be a little more user friendly. It’s not difficult to use... there’s simply room for improvement. They have great documentation and onboarding videos.

Alternatives considered

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing MemberMouse

Cheaper and it was recommended by a trusted advisor.

Review Source

RT

Rhonda T.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It was a perfect fit!"

April 2, 2021

5.0

Overall the experience with MemeberMouse has been a long and positive one.

Pros

Ease of design and implementation was the key to our choosing MemberMouse.

Cons

There are a few features that as a non-profit, won't work for us.

Reason for choosing MemberMouse

Membermouse allowed us to utilize our website, branded material. This was incredibly important to our organization.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Wild Apricot wasn't powerful enough or web-focused enough to continue to meet our needs.

Review Source

MC

Mike C.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "The Best Choice For Managing Membership"

March 25, 2021

4.0

Very good. We researched thoroughly, made the choice, and I’m delighted at how it has become a valued part of our stack, used every single day.

Pros

Easy to set up, everything logical, everything you need without a ton of features you don’t. I’ve only had to use support once, but it was fast and super helpful.

Cons

Sometimes slow to update - I’m waiting for the latest update to Wordpress core to be supported by Membermouse. The jump to a pro version seemed a big one at the time, but more than pays for itself.

Alternatives considered

[WishList Member](https://www.capterra.com/p/102568/WishList-Member/)[MemberSpace](https://www.capterra.com/p/175540/MemberSpace/)

Reason for choosing MemberMouse

A recommendation from someone I know and trust who uses it, and a good feeling about the company.

Review Source

kC

kelli C.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Meets requirements for user portal"

March 30, 2021

5.0

MemberMouse allowed us to meet client needs and to have the ability to meet future needs. As their needs expand, MemberMouse will allow us to make changes without purchasing other applications.

Pros

The ability to configure application to meet client needs. A portal was needed to allow for various levels of access and support. This allow us to meet this requirement.

Cons

Some of the less experienced users on the team had more of learning curve issue, but after reviewing other samples/training, they were able to configure as needed.

Alternatives considered

[MemberPress](https://www.capterra.com/p/134534/MemberPress/)

Reason for choosing MemberMouse

The overall reporting features were more suitable for client needs.

Review Source

NC

Natalie C.  
Owner, Intuitive Healer and Teacher  
Alternative Medicine  
Used the software for: 2+ years

### "Functional and Integrated"

April 6, 2021

5.0

MemberMouse has been so easy to use I laugh when someone tries to convince me to move to another product. It's reliable and reasonably priced for a small business.

Pros

The ability to set up membership levels, products and bundles makes customizing my online offerings easy. MemberMouse integrates with ThriveThemes which I use to create a beautiful course portal and GetResponse for email list management. There are clear tutorial videos. High value for the price.

Cons

When I migrated my website there were challenges in transfering the member data. I had to hire outside help to get through it but otherwise its been easy to do the development and customization on my own.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reason for choosing MemberMouse

Ease of use, right size and cost for my business.

Review Source

NW

Natalie W.  
Astrologer  
E-Learning  
Used the software for: Less than 6 months

### "Has all the special features I need"

March 31, 2021

4.0

This is a great company and they are always available to help with anything which is great to have. This software has been invaluable to my company and the features go above and beyond all of the membership platform options I looked at. I just wish the interface was a little more UX-friendly and sleeker to look at.

Pros

I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up. It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively. It's easy to sort through members and transactions as well.

Cons

I wish the checkout process was a little more sleek looking. Even with coding customizations, it seems a bit outdated compared to what else is out there. I also don't like that I can't delete a membership type after it has been created.

Switched from

[WishList Member](https://www.capterra.com/p/102568/WishList-Member/)

I wanted something that had more customization options and looked nicer.

Review Source

Cynthia S.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Easy to use."

June 25, 2021

5.0

I love the ease of use. I want a product that is does what I want.

Pros

Features that are fast and do exactly what I want them to do. I like the ease of use. It's very easy to use.

Cons

Lag time always gets to me. When the process slows down it's hard to keep on track. I like for things to run smoothly.

Review Source

KO

Kevin O.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Great Membership Software"

March 26, 2021

5.0

Pros

Easy to use. Reasonable price. Very reliable. It really did make setting up my membership site very simple and straightforward. This was so important considering the multitude of other tasks that needed to be done. Also, great customer service.

Cons

None that I can think of at the moment. All good.

Review Source

JG

Jordan G.  
Owner  
E-Learning  
Used the software for: 2+ years

### "10/10 would recommend"

March 30, 2021

5.0

Pros

Easy to use, and great value for money. I've also been very impressed with customer support.

Cons

Literally can't think of a single improvement. I've had zero issues with the software.

Review Source

CT

Chaitanya T.  
IT  
  
Used the software for: 6-12 months

### "It's a solid match for your business"

July 23, 2018

5.0

Pros

I was a backend admin in one of the E-Commeerce site in my previous company and found this plugin so useful and it matches all my needs

Cons

Before using it check for the issues that prevent you from using this plugin. Like version, compatibility and etc

Review Source

KG

Kyle G.  
Owner  
  
Used the software for: Less than 6 months

### "big fan"

June 25, 2018

5.0

Pros

Works really well with wordpress and did exactly what I was hoping it would. Reach out to them and see if it's a good fit for your business

Cons

Make sure that it works well with everything you already have on Wordpress to prevent compatability issues.

Review Source

PS

Preston S.  
webmaster  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to use full-featured membership option"

March 26, 2021

5.0

Great, system has always worked reliably and Membermouse support has always been great which any issue we've encountered.

Pros

We've been using Membermouse for years to power our membership site weightlossgodsway.com which offers different levels of access to customers and members. It's easy to set-up with minimal learning curve and offers effective options to most everything we want to do with our membership.

Cons

My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships. Frequently a consumer who was once a member wants to purchase a stand-alone product from us, which Membermouse allows - but then DENIES them access to the product they just purchased because their member status is still 'Cancelled' or 'Expired'. I've queried the mm customer service and they only solution they could provide is I'd have to create my own sub-routine to move members back out of 'Cancelled' or 'Expired' into a 'Active' free membership. That's rubbish. The fact that this isn't a built-in option is a major oversite, as who doesn't want repeat business??

Reason for choosing MemberMouse

In part because of referral, in part because it integrated well with OptimizePress and WPCourseware which we also use. Since that time both have enhanced or created their own membership options/tools which makes MM largely redundant and in future we'll have to reaccess if it's necessary to continue to have all three.

Review Source

VR

Verified Reviewer  
Co-Founder  
E-Learning  
Used the software for: 2+ years

### "It's so solid"

March 30, 2021

5.0

It's been great and we haven't had to consider switching to any other platforms because it's been so solid for us.

Pros

We run a membership and it just works. We've never had any issues with it - ever, and we've been using it for at least 6 years, possibly more. Tens of thousands of members and it's great.

Cons

It takes a little while to wrap your head around the concept of how membership levels and bundles work, but if you just keep things simple it's fairly easy to get things setup, and once it's setup you are all good, and shouldn't have to revisit it in the future.

Reason for choosing MemberMouse

Ability to dig into the API and build custom functionality between our CRM and membership platforms.

Review Source

TB

Tom B.  
Director  
Education Management  
Used the software for: 2+ years

### "Incredible Value!"

March 28, 2021

5.0

I would highly recommend MemberMouse to anyone looking for a quality membership platform... Their Support Center is rich with resources, and when you need personal assistance, they're the best!... I also appreciate the weekly Office Hours that \[SENSITIVE CONTENT HIDDEN\] offers to answer our questions on features and functionality... The 30 minute videos are easy to find time to watch, and I love to watch the extensive library of past episodes that are available on YouTube!

Pros

It is a wonderful organizational tool... I especially like the Activity Log feature, so you know exactly how the members are engaging... I appreciate the thoughtful importance incorporated for steady functionality and dependability, and that MemberMouse is a tool that will be available to use in the long run as we grow. I've used it daily for over three years now, and it's incredibly reliable, and guaranteed to function flawlessly!

Cons

It was a little difficult to initially set up, as it required a basic working knowledge and understandings of building a WordPress site... However, in the long run, that's something I'm very happy to have learned!

Reason for choosing MemberMouse

It did everything I needed to organize my Private Member students, and was very easy to get started with their "Starter Plan".

Review Source

BP

Brecht P.  
President  
Internet  
Used the software for: 2+ years

### "Locked In"

March 30, 2021

4.0

I wanted a membership plugin for wordpress that would allow upsells, thats why I bought it

Pros

MemberMouse makes it easy to setup a membership site and to configure upsells

Cons

I hate that they use their own billing schedule when they could easily use the payment providers. I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues. There are quirks with core pages and how they're handled. The reporting is awful even at $99/mo and good luck trying to get actual LTV, you can't if you have multiple products and subscriptions.

Reason for choosing MemberMouse

The way their upsells work

Review Source

JJL

Jo Jerodene L.  
Spiritual Teacher  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "It grows with you"

March 31, 2021

4.0

I have managed to create recurring revenue and I don't have to spend anytime managing payments. Game changer for me.

Pros

The pricing package suited my needs. It was tiered in a way that starting with nothing was possible and it can grow with you as you introduce more members.

Cons

I'm not very tech savvy (I'm a spiritual teacher not a software engineer). It took me a long time to work out how to customize different pages. Not a MemberMouse problem though, that would have been the case with any software! I would also like it a lot more if it was set up to deliver in a way that suits learning by modules. But I didn't know I would need that when I bought it.

Reason for choosing MemberMouse

I looked at several (can't remember now). It was the flexible pricing that enabled me to start with almost zero funds that helped make my decision.

Review Source

SW

Shane W.  
Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Deployed on multiple sites"

March 30, 2021

5.0

Pros

In using this software on a variety of ecommerce websites, my favorite feature is its flexibility. It isn't the fastest to get running right out of the box, but you have extensive options for customization. It handles one time purchases, trials, subscriptions, and infinite bundling of products very nicely.

Cons

I've taught this software to people across multiple different companies, and it has a learning curve. You can run purchases and members as subscriptions or bundles, which are separated from products. This division is key to the software's flexibility, but it can take a moment to wrap your head around.

Review Source

VR

Verified Reviewer  
Founder & CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Does so much more"

March 29, 2021

4.0

Overall, this has solved my problem in a nice, fairly seamless, inexpensive way. MemberMouse allowed me to add a membership component to my existing website.

Pros

MemberMouse is super easy to use and set up. I was able to have a functional membership site with just a small amount of work -- plus it can do so much more than I'm taking advantage of right now!

Cons

Occasionally, because the software does so much, I sometimes feel a little confused or overwhelmed. There are so many things in the software that I don't know how to use, because it does so much more than I actually use.

Review Source

Enovia B.  
Business Development  
Marketing and Advertising  
Used the software for: 1-2 years

### "So Good So Far"

March 25, 2021

4.0

I like it, we've also had a consultation with a team to build out and customize the site that we found through the member mouse site.

Pros

It's easy to add products, coupons, and edit. There are a lot of informational videos that help you use the platform right in the dashboard.

Cons

I'd like more customizable options for the client dashboard.

Review Source

KT

Kurt T.  
CEO  
Computer Software  
Used the software for: 2+ years

### "So glad we have MemberMouse!"

March 30, 2021

5.0

Pros

The feature I enjoy most about MemberMouse is the ability to set different membership levels and and users can upgrade on their own very easily. I also like the ability to add Bundles within the software as this feature makes it easy to sell additional products to our users.

Cons

The receipts we used to send our users through MemberMouse were just an email, but now MemberMouse has the ability to attached a PDF of the receipt to the email notification. We are very happy with this feature.

Review Source

RS

Ronen S.  
Online instructor  
E-Learning  
Used the software for: 2+ years

### "The only membership software product I use"

March 25, 2021

5.0

Pros

MemberMouse just works. It seamlessly connected with my billing software (Stripe and PayPal). The support team is incredibly quick and thorough when issues do arise (usually stemming from my customizations, not the MemberMouse product). Highly recommended!

Cons

Right now I like everything about the software. The company used to do video walkthroughs of customer implementations - I would love to see more examples like that for inspiration and best practices.

Review Source

VR

Verified Reviewer  
Manager  
Computer Software  
Used the software for: 6-12 months

### "Has changed how I build my membership sites"

December 12, 2018

5.0

Pros

I decided to get into the online course business and needed a solution to establish an automated way of selling memberships to my course. I wanted a solution that integrated with Wordpress and MemberMouse delivered. It's more cost effective than using a course hosting provider, and I feel like I have full control as well. The ability to integrate with Wordpress seamlessly and my email provider was great. I am able to provide content-only web pages to my members. I feel like I have a professionally built site with MemberMouse functionality andd I didn't have to code a single thing.

Cons

The starter plan has limited features , like anything that you integrate make sure you complete due diligence on compatibility, so that what you use is supported.

Review Source

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