# Page 2 | Punchpass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Punchpass the right Yoga Studio solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133857/Punchpass/reviews --- Punchpass 4.8 (182) [View alternatives](https://www.capterra.com/p/133857/Punchpass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Punchpass ## Showing most helpful reviews Showing 26-50 of 182 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VH Virginia H. Manager and Teacher Education Management Used the software for: 2+ years ### "I love punchpass and have for YEARS." May 13, 2025 5.0 I adore this company and am not only a loyal customer, but a fan. Pros PP has GREAT customer service and is EASY to to create links for social media, mailchimp, and web sites, etc. Zoom integrates well too. There are lots of training opportunities as well. and customer service is FAST, kind, & effective. I love the many tools for PERSONALIZED client account management. They even add new features you request when they can. Cons It is expensive for smaller solo-preneurs. In the future, I would like more private session features like callendy, so that I can show coaching clients AVAILABLE slots easier, with a cleaner view. It is harder to book individual clients, if you offer many things. Review Source AV Anna V. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent studio software and fab customer service" May 13, 2025 5.0 literally excellent. Even when there was a glitch, I was chatting with PunchPass personnel and - voila, problem solved with in 24 hours! Pros PunchPass is intuitive. It is easy to use and integrate into our Rivers Run Pilates studio website. Our clients say it is quick and easy to get passes and register for classes. As an admin/owner I am very happy that we chose this and I can maintain communications with clientele, run reports, look at financials, check on my class registrations and much more! Cons Honestly - I cannot think of a downside... Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass recommendations from other studio owners, reviews and friends Review Source HM Heidi M. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Punchpass for TBYP Fitness studio! " May 29, 2025 5.0 I began using Punchpass when COVID shut down my physical location and limited class numbers due to covid spacing requirements! Prior to Punchpass I was just a paper/pen operation. Adding in the Punchpass system to help keep me organized and streamline my operations has been a game changer for my business! Pros The ease of use for staff and customers! I especially like the reporting and accounting to be able to compare attendance per class and instructors. I love that Punchpass sets up automatically the zoom links and is automatically sending out confirmations for registrations and reminders to customers along with the zoom links to customers to join on line classes! Cons The manual upload process of zoom recordings! Also, the inability to split a payment for a class card between credit cards as several of my seniors are given debit cards to use under their health insurance to put toward a class card. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass I spoke with another yoga studio owner in my area who had chosen Punchpass to use during covid and was very happy with the product and recommended it Review Source Response from Punchpass December 19, 2025 Thanks for leaving such a great review! We have updates coming in 2026 that will touch on some of your requests - stay tuned! ✨ JW Johnny W. Yoga Teacher Sports Used the software for: 2+ years ### "Great yoga and fitness studio business solution" December 10, 2025 5.0 Love them at Punchpass. Hope they go from strength to strength because they are a company worth supporting. Pros Beyond great customer support. Simple integration with Zoom and Stripe. Simple to use from a business point of view and, more importantly, very intuitive and easy to use from a client/customer point of view. With the great new app, even better value for money. Highly recommended. Cons Minor stuff with some of the workflow and reports, but nothing unusual, as each business has unique requirements. Review Source Response from Punchpass December 19, 2025 Thanks for leaving us such awesome feedback! We're definitely not slowing down anytime soon 😊 CR Cathrina R. Yoga studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Real actual human customer service 10/10" February 23, 2025 5.0 I love it and have recommended it to another studio (Namami Yoga, also in Western Australia) and another business in Queensland (Harmonic Egg) who are considering swapping over to you. So, my experience is positive enough to refer it on! Pros Customer service is a human being who replies to emails! And that I don't have a bot as my first point of contact. The day you turn to bots and that is the day I look elsewhere! Cons The development of an idea - for example, I really want memberships to have a minimum (EG. a customer takes out a memberships and they cannot self-cancel until the 3 month minimum period is up)...and I have suggested this, and CS tells me it's in the works. So for my business, the self-cancel feature is defeated by not having minimum membership periods. I love that I can suggest something, but sometimes wish it could be turned around a little faster :) Review Source Response from Punchpass July 10, 2025 Thank you so much for your honest review! Wanted to just point out we now DO have minimum required membership periods before a customer is able to cancel. It's been quite popular since we added it! 🙏 SH Sheila H. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love Punchpass" May 14, 2025 5.0 It’s been a pleasant one and has helped my business grow. Anytime we had a question about something there was friendly personnel to help resolve the issue. Pros It easily allows me to keep up with client information, class attendance, email reminders for classes scheduled, and at an affordable price. Others I have considered we’re gonna break the bank. Cons Probably just learning all that’s included with navigating and getting students to add the app to their phone. Many students wanted to go to App Store and then complain they couldn’t find the app. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Punchpass Easier and cheaper to navigate. I am a small studio. And it worked best for me. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Way to too expensive and not what I needed as a small studio Review Source EN Erica N. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and affordable " May 13, 2025 5.0 I started using PunchPass in 2020 when I had to limit class sizes and haven’t looked back even though I could discontinue I like what it offers! Pros It’s super easy you use and works for various classes, teachers and reports. Also customer experience has been great the minimal times I’ve needed it. Also my clients like the ability to check their class passes (used, number left, expiration). Cons It’s a bit pricey but when compared to other systems isn’t bad. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Tula](https://www.capterra.com/p/124457/Tula/) Reason for choosing Punchpass Price and easability. Also reviews of punch pass from another user as well as online reviews. Review Source jG jennifer G. yoga studio owner and instructor Health, Wellness and Fitness Used the software for: 2+ years ### "punchpass helps me grow" May 13, 2025 5.0 great. I highly recommend puchpass to all gym and studio business owners. it is much smoother and less glitchy than mindbody. Pros webinars-continued education, customer service- questions answered knowledgeable and timely. continued improvements to punchpass. Cons when i first moved my business to punchpas i was lost. the videos were not enough for a first timer trying to setup her whole platform. a one on one session would've been great for the first week. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I made the switch when i bought over the studio. The previous owner had mindbody but recommended punchpass for my takeover and i'm so happy i listened. Review Source TS Tina S. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "PunchPass for the Win!" May 14, 2025 4.0 So far, I like that I moved to PunchPass from a previous software and look forward to more feature updates from the company. Pros I love the simplicity of PunchPass. I love that the software is user-friendly. I absolutely love how responsive and helpful their customer service team is. Cons The web-based app is okay, but sometimes the screen moves, which is not something you would see in a real app. I also wish there were text reminders that clients could get instead of emails. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Cost and simplicity were the main reasons. Switched from [PushPress](https://www.capterra.com/p/172781/PushPress/) Cost was the main reason. The CRM was cool but became cumbersome and nagged clients too much. Review Source JK Jane K. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Thank you!" February 21, 2025 5.0 I really am happy with it, especially after having used another platform. Pros I LOVE how easy it is to use and customize. I also am so happy you are continuing to accept feedback and implement changes. Cons It would be great to add some search terms in the content library! Alternatives considered [Namastream](https://www.capterra.com/p/207379/Namastream/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass I had used Mindbody and Namastream while working at other studios and thought Punchpass was easier to use. I first used it as a student at another studio. Review Source Response from Punchpass April 1, 2025 Thanks Jane! We really appreciate your support 😊 LF Lara F. Owner Sports Used the software for: 2+ years ### "Customer Service is the Best" May 13, 2025 5.0 I’ve been using Punchpass for five years and am very pleased. A fair price for a great service that I couldn’t run my virtual barre studio without. Pros The customer service is the best! When I have questions or concerns, they get back to be very quickly. Cons I wish people could leave reviews on Punchpass which would help to drive more business to my classes. Alternatives considered [Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/) Reason for choosing Punchpass Pricing and ease of use and customer service Review Source TF Tom F. Iyengar Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very Happy with Punch Pass!" August 23, 2025 5.0 Having recently made the switch to Punchpass, thus far am very happy with the system. Its relatively easy to use once you spend a little time on it and navigate your way around. The support from the team at Punchpass is a breath of fresh air compared to some levels of support form other online booking systems. You can actually speak to a human and there response time in my experience is swift and to the point. This is my 4th online booking system that I have used for my yoga studio and think I may have finally found a system that tailors to my needs and how I run my space. A Big Thank You to all at the Punchpass team. Pros The system is easy to use once you become familiar with it and the ability for my customers to re-schedule the there own classes is a big bonus for me. Cons The ability to edit the booking widget is a little limited, your unable to change font and has a small colour range but it displays well and is clean looking. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Not fit for how I run my studio as it was to limiting. Review Source Response from Punchpass December 19, 2025 Thanks for leaving such a great review, we're so glad you found us! TK Todd K. Owner Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass is the best" May 13, 2025 5.0 Punchpass has been an amazing experience that I would fully recommend to any gym or facility. Pros I love how Punchpass is extremely simple. Navigating the site is very easy to do. A much more enjoyable experience from the competitors. Cons Everything is really great. Although I would like an option to see the total number of attendances for all members throughout the year. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mind body was too expensive, and hard to use Review Source LR Lauren R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I love punchpass - signed, a small business owner " May 13, 2025 5.0 10/10 - I have been using for 6 years and have zero plans to move away from punchpass. The value is stellar. Pros It’s really easy to use. Simple product. I also love the real time customer support. That’s probably my favorite feature, human support in 2025. Cons There are some small software enhancements to be made but usually I find it’s just a matter of time before they are updating it or if it submit a request they will try their best to accommodate my enhancement request. Alternatives considered [Walla](https://www.capterra.com/p/265361/Walla/) Reason for choosing Punchpass Value and customer service as well simplicity of use on both my end and the customer Review Source EA Eder A. Owner and Director Performing Arts Used the software for: 1-2 years ### "Dance Business on Rental Studio & Home Office Approved" May 14, 2025 5.0 So far it’s great and it’s helped my business grow smoothly but I still think I haven’t really explored the great potential of all of its features. Pros The versatility to add discounts and easy-to-create scheduling capabilities are awesome. Cons Some older customers seem to have a hard time with it and getting their accounts started. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Easier to use and I don’t have that many students or members to move onto something bigger but I think Punchpass is a great contender. Review Source DP Diane P. Owner Sports Used the software for: 2+ years ### "Happy Costumer " May 13, 2025 5.0 I have been a costumer for more than 5 years, and Punchpass has made the administrative side of my business much more streamlined. I love that clients can sign up for classes and pay for passes quickly and easily. Pros Customer service is top notch. They are attentive and open to feedback and always adding new features based on feedback. Cons I wish it had more options in the "Report" section. I am hoping my ideas are considered in the future. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/) Reason for choosing Punchpass Ease of use and simplicity and ability to talk to a human Review Source JN Jennie N. Owner Entertainment Used the software for: 2+ years ### "Small business that needs just the basics " May 13, 2025 4.0 Very easy to navigate as a admin comparatively to other apps. Punchpass has unique options ( content Library, monthly emails , coupon codes, QR codes to scan making signing up easier etc Pros Pricing and customer service response . Content library, coupon codes, color coding option for classes Cons No community search like mindbody for the business type . an app to make it easier for students to sign up. Visual layout of punchpass Review Source MK Mari K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "GREAT product for the price - small business approved!" May 14, 2025 5.0 We left Mindbody to come to Punchpass and could not be happier with the decision. We get just a much functionality for less cost! Pros Reasonable cost compared to competing software and just as much functionality! Easy to use for our customers! Cons An actual app would be fantastic! While the work-around does work it would be nice to have an app! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They kept raising the prices and did not add anything that was of value to me Review Source Response from Punchpass May 21, 2025 We absolutely love this! Thanks so much for taking the time to leave such a great review (and we should have good news for you on the app front soon!) 🙏🏻 KD Kristina D. Owner Professional Training & Coaching Used the software for: 1-2 years ### "I've been using it for 4 years now. I highly recommend Punchpass. " May 13, 2025 5.0 Positive. I love how available the staff is any time I have an issue. They are so helpful. Pros ease of use, convenience in having all classes and appointments in one place Cons I would like a drop down menu as an option for appointments. I have various possible things people could set an appointment for. It would be very helpful to create that. Review Source BG Brianna G. Owner Consumer Services Used the software for: 1-2 years ### "Well worth it!!" May 13, 2025 5.0 It’s done more than the last vendor, at a fraction of the cost. The customer service is amazing as well! Pros It’s very user friendly- and the easy way to add zoom links for classes in awesome! Cons It does load slowly at times, causing delays in getting things running for classes. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price and ability to add zoom links to be auto sent to those attending class virtually Review Source VS Vickie S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple and professional " May 15, 2025 5.0 Punchpass has been a game changer for our classes. Ease of use for both clients and owner rank the top qualities I love about Punchpass. Pros I love how simple it is! I can access my site and see immediately how many people are signed up for a class. I can easily cancel a class, sign people in or add new members. Cons I can’t see video stats on how many times a video is watched in order to know what’s most popular. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Cost. Ease of use. \[sensitive content hidden\]was great to work with. Review Source Response from Punchpass May 21, 2025 Thanks for such a great overview of your experience with Punchpass, we love that it's working so well for you and appreciate your ongoing support 🙏🏻 KR Kim R. Owner Performing Arts Used the software for: Less than 6 months ### "Good support " February 20, 2025 4.0 Overall good! My clients have been happy with the change to this software. Pros Flexible, easy set-up, good support one on one and tutorials. Cons I strongly suggest adding a cart option so that customers can buy more than 1 pass type at a time. We use the series options with tickets and if a customer wants to buy more than one series (ticket) they have To do that individually. We have gotten a lot of questions about this from customers. I would think it also makes it less likely they will purchase more than 1 series due to the lack of ease with multiple purchases. Also, there is no easy/clean way to credit a student who misses a class that is part of a series. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) Reason for choosing Punchpass Ease of set up and use on the back end was the deciding factor Switched from [Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/) Not made for a dance studio teaching adults . It was difficult for clients to use. Review Source SD Sarah D. Founder Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Product at an Affordable Price!" May 13, 2025 5.0 Fantastic! The team is so responsive and my customers love it. Pros Ease of use for customers and diverse functionality at a great price! Customer service is also phenomenal. Cons It would be helpful to have more email automation and marketing capabilities but the lower price is very helpful. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Price per month and customer service speed Review Source LK Liz K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "100% Recommend PunchPass" May 16, 2025 5.0 Generally very good! Great customer service. I like the easy direct deposits that I get whenever I make sales. Pros It's affordable and easy to use. My teachers and I can easily use it from our phones, or on the studio laptop. Cons It's got a weird visual setup for customers, and there's no app. I also wish that I could add classes that are monthly, ongoing the way that I can do it with weekly classes. Review Source Response from Punchpass May 21, 2025 Thanks so much for taking the time to leave a review! I've passed your feedback onto our team and will let you know if we're able to action any of those requests 😊 SF Stacy F. Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Punchpass review " December 11, 2025 5.0 Overall, I enjoy using Punchpass as an instructor when keeping attendance records. I definitely recommend. Pros There is a sense of ease when checking in customers who are attending class. You can mark attendance as each customer arrives. Cons There is a bit of a learning curve when needing to change a customer’s attendance for class. It took me a few extra minutes to figure it out. Review Source Similar Products Featured