# Page 3 | Punchpass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Punchpass the right Yoga Studio solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133857/Punchpass/reviews --- Punchpass 4.8 (185) [View alternatives](https://www.capterra.com/p/133857/Punchpass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Page 3 - Reviews of Punchpass ## Showing most helpful reviews Showing 51-75 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LK Liz K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "100% Recommend PunchPass" May 16, 2025 5.0 Generally very good! Great customer service. I like the easy direct deposits that I get whenever I make sales. Pros It's affordable and easy to use. My teachers and I can easily use it from our phones, or on the studio laptop. Cons It's got a weird visual setup for customers, and there's no app. I also wish that I could add classes that are monthly, ongoing the way that I can do it with weekly classes. Review Source Response from Punchpass May 21, 2025 Thanks so much for taking the time to leave a review! I've passed your feedback onto our team and will let you know if we're able to action any of those requests 😊 KB Katrina B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love punchpass " May 13, 2025 5.0 It’s been easy and seamless so far. Few little hiccups but some are on my end of learning how use. Pros Flexibility and ease of use. I was so glad they didn’t take me through a long tutorial Cons Not much I can complain about so far. Some of the structure of the passes are strange and wish there was an automatic renewal option Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Better Price and ease of use and more streamlined Review Source SL Su L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "It works beautifully!" January 22, 2025 5.0 Overall, it's been a good experience - learning curve was not too steep and now I'm loving the whole system. Pros Loving it now... Had a few glitches setting up but once I understood the system better, all went smoothly and students are now beginning to buy passes and book their classes, too. Cons I think I needed a little more information about how the passes linked with the classes, and the variations I needed to set to make it work... One thing - I wasn't aware that a new student hadn't completed her details so she missed out on an important message when I emailed the class. The system didn't flag that an email address was missing. Is it possible to add this flag? Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass better product overall, easy to navigate Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel is cheap but it's a lot of work keeping everything on track! Review Source JH Josh H. VP Health, Wellness and Fitness Used the software for: 1-2 years ### "Fitness and Boxing Club " May 13, 2025 5.0 Started using punch pass about 18 months ago. Our members love it and find it very easy to learn. Pros Very user friendly from a customer's point of view and easy from an admin point of view Cons There is absolutely nothing I can point out that i do not like Review Source KH Kara H. Owner, Teacher Accounting Used the software for: 1-2 years ### "Really pleased with the product" May 13, 2025 5.0 Really easy, good support when I've needed it Pros User interface is easy Cons Can't have a customer purchase more than one pass at a time. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass cheaper Review Source LC Luan C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent platform that currently meets my needs" January 2, 2025 5.0 Great booking system. Great customer service. Quick responses to queries. All round happy! Pros Punchpass is an excellent platform that currently meets my needs. I am very pleased that I transitioned to this platform. It is user-friendly and easy to navigate. Cons For the booking system, I don't see any drawbacks. The team has considered everything to make the platform user-friendly, allowing for easy amendments to sessions and other features. However, it would be nice to have the option to select custom thumbnails for the videos in the content library. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/)[Hapana](https://www.capterra.com/p/143341/Hapana/) Reason for choosing Punchpass Price - for what I needed, Punchpass seemed suitable from a pricing perspective and no lock in contracts. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square did not meet my needs as it did not accommodate passes or memberships. Review Source MD Mary D. Guest Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use with excellent customer support" February 4, 2025 5.0 Great! I've had no issues using it and I would definitely recommend this program to other studios. Pros It's very user friendly. With little guidance I was able to go in and figure out everything I needed to do for my role. Very intuitive and easy to use! Cons As a student it can be difficult to sign up for multiple classes at the same time. I often know I want to book every class under one teacher for the full month. Currently I select the class from the list, it opens a new page, and I sign up, but then I have to navigate back to the list and keep scrolling. It would be nice to be able to book a class from the calendar quickly without having to load a new page. Going to the sign up page and back to the schedule is a bit tedious. Some sort of booking window that pops up instead of opening a new page would make that more simple for students. Review Source TL Trishka L. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and accessible customer support " May 14, 2025 5.0 Fantastic. A very seamless platform for both the customer and administrators. Customer support is accessible and reliable. Pros Ease of use and available support. The platform is simple for customers and as an administrator I can do what I need easily. Cons Nothing. I am very happy with both the product and then customer service. It has everything I need. Review Source CR Cory R. Yoga Teacher Health, Wellness and Fitness Used the software for: I used a free trial ### "Punchpass is great!" February 18, 2025 5.0 I really liked it, it makes setting up your business and appointments very easy compared to other software options. Pros The ease of use on the backend, makes setting up classes and appointments very easy. Everything is exactly where you would expect it to be. Cons Not a large amount of customization for layout and to make it your own, every company looks the same in the software. Alternatives considered [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Punchpass Ease of use, payment/pass options, price. Review Source aB ashley B. Owner Professional Training & Coaching Used the software for: 2+ years ### "Punchpass is #1!" October 17, 2024 5.0 Punchpass has grown with me and I appreciate the support and the continuous development/improvement of the software. Pros Punchpass customer service can't be beat. Everyone is so helpful and intelligent. They go above and beyond to help me make Punchpass work for my business. Cons There is nothing I don't like about Punchpass. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass MindBody way too expensive and complicated. Free Trial on PP sold me. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Too complicated and manual to be building a database by myself Review Source Response from Punchpass November 12, 2024 Thanks Ashley!! We're so glad that Punchpass is the perfect fit for you and your business 🙏 TD Tracy-Sue D. Owner, teacher Health, Wellness and Fitness Used the software for: 6-12 months ### "Thank you support helpers" January 15, 2025 5.0 Really good because you f the help received from all the team. Pros The support and received from Everyone on the team Cons Loading content videos Loading privates Cancelling multiple classes which I have to do individually and then go back to schedule them go to the month I need. A bit tedious. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass I could load videos on like one to be purchased. Review Source BS Bonnie S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The best value " November 2, 2024 5.0 I’ve been using Punchpass for the last 6 years . I love it Pros It’s easy to use , it’s very affordable and meets all of my yoga studios needs Cons Limited features for reporting . I would like to see the reporting system more functional Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Cost of Punchpass was a big consideration Review Source Response from Punchpass November 12, 2024 Thanks for leaving us such a great review! We're currently working on adding some more reporting options that will be available in early 2025 - stay tuned 😊 HW Hattie W. Owner Arts and Crafts Used the software for: 2+ years ### "Long time user" December 7, 2024 5.0 I am a long time member and it has become so great over the years. Pros All of the great options! They thought of everything! Cons Sometimes there are too many screen pages to make adjustments to classes. Review Source AK Aoife K. Owner and Senior Pilates instructor Health, Wellness and Fitness Used the software for: 2+ years ### "I ❤️ PunchPass" August 21, 2024 5.0 Life-changing. Since joining everything has become easier to manage and my clients are happy. I am not looking for more than that. I am continually solicited by other platforms but I won’t change. I love ❤️ Punchpass Pros Ease of use for admin and clients. Simple, beautiful and life changing for a small studio owner. The customer service is excellent and I always feel as if the Punchpass team are part of my team. Cons I like everything, when things crop up that I need help with the team help me and because they are also a growing small business they are also evolving and using customer feedback to guide their platform functionality. Alternatives considered [bsport](https://www.capterra.com/p/197172/bsport/) Reason for choosing Punchpass It’s simpler, my brain can’t handle too much technical crap. Other products offered too much. I’m into minimal fuss and maximum gains Switched from [SuperSaaS](https://www.capterra.com/p/87751/SuperSaaS-Appointment-Schedule/) It was too basic after my business grew and I will not use MindBody Review Source KA Karen A. Owner, primary teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass - Best Business Decision Ever!" August 5, 2024 5.0 Using Punchpass has been one of the best business decisions I have ever made. The platform is visually attractive, intuitive, and has all the features that I need to support my yoga business. Working on the administrative back end is easy and fun. I can update the schedule, create a new class, send an email, check a student's class history, and much more. Customer service has been excellent. The support articles are clear and helpful, and the support chat usually answers any questions promptly. Whether during the initial set up period, or later when I had questions or issues, I was able set up a support phone call to get the one-on-one help that I needed. But I have rarely needed a phone call, because the support articles and the chat help have been so good. On the user end, I have had very few problems. The students have been able to use the site successfully with very little input from me. My overall experience is that Punchpass is a great company with a great product and I recommend them wholeheartedly. Pros Punchpass provides an excellent online platform for my yoga business. On my customized Punchpass site, I can view and organize student data, payment records, history of classes taken, and waiver forms, and more. Punchpass also provides email templates and automation features that have improved my communication with my students. From the user end, Punchpass provides an easy-to-use, intuitive and attractive interface for my students to purchase a pass, register for classes, see upcoming events, and check their own class history. I recommend Punchpass highly. Cons As the email templates are a newer feature, I have had some trouble with those working the way they should, as the team was working out the bugs. When I reached out for support, the customer service was excellent, and the issues were solved. In the Notices feature in the Schedule, I wish that Notices were editable. If I see a mistake once a Notice is posted, I have to delete the notice and do it again. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass Punchpass had the best package of features for my yoga business at the best price. I also found the Punchpass site the most visually attractive and the easiest to navigate. Review Source Response from Punchpass August 22, 2024 Thank you so much for leaving such a detailed and informative review! It's absolutely our pleasure to work with you 🙏 SM Sheila M. Owner Director Health, Wellness and Fitness Used the software for: 2+ years ### "Saved by Punchpass!" August 5, 2024 5.0 From the beginning, a lifesaver, as I found Punchpass at the beginning of the Pandemic as I was trying to figure out how to stay afloat, and offer classes on line on Zoom while our brick and mortar yoga studio was closed over 5 months, and then beyond with limited spaces in class. We had never had an on line software system and I was able to transfer all my hand written "cards" to the system and offer students the classes they had pre paid for before the pandemic. Pros Ease of use, customer friendly, linking my Zoom classes seamlessly. Integrated into my website easily. I can quickly update classes and add workshops and events. Easy to reach out to customers and check in classes both in the studio and on line. While the customer service is all on line, I always get a quick and helpful answer to all my questions, no matter how small, or complicated! Cons Fewer financial tracking options and they are hard to decipher. Hard to know what a class truly brings in per class. Tickets vs passes are hard to track, especially if someone wants to change a class or opt-out or get a refund. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Price and ease and simplicity of use. Mindbody has a bad rap in our yoga industry, for being expensive. Review Source Response from Punchpass August 22, 2024 Thanks Sheila! We're reviewing and improving our reporting options in 2024 and will be adding some additional workflows available to make it even easier for you to track your financials and other data - stay tuned! AM Ashley M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "2 years using PunchPass" September 5, 2024 5.0 The Yoga Dome has been using PunchPass for 2 years! We love how user friendly the entire system is for both teachers and students. Their customer service is outstanding and everyone is so friendly and helpful. Pros I love how easy breezy the system is for myself and clients. Cons No text messaging feature and having to wait a few hours for text support. Alternatives considered [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Punchpass Their customer service and how user friendly it is for both client and customer. Review Source Response from Punchpass September 10, 2024 Thanks for such a great review, we love supporting your beautiful business 🙏 SG Samantha G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass — the best customer service! " August 6, 2024 5.0 Our experience with Punchpass has been very positive. We love the PWA instead of a traditional app (which would ultimately take more money from each sale!). Pros Punchpass customer service is top notch. I get everything I need with the software without being nickeled and dimed to death like other softwares. It’s easy to use and intuitive for our teachers and clients. Online classes are a breeze with the Zoom integration. Cons I would love to see more automations! And for customers to be able to buy more than one pass at a time. Gift cards have been a challenge, as well. I’d love the option to pass credit card fees to the customer. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass The cost, customer service, and online class integration were all much better. Switched from [PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Needed a full studio management software. Review Source Response from Punchpass August 22, 2024 Thanks for taking the time to leave such a great review! We agree that the PWA definitely has a lot of advantages over a traditional app and love that it's working so well for you and your community 🙏 SS Stephanie S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Very Pleased!" August 8, 2024 4.0 Overall, I have been thoroughly pleased with my choice to use Punchpass for my studio. I continue to recommend it to other studio owners! Pros The Punchpass Team is extremely helpful! They always respond quickly, and are so knowledgeable about their product. They are very friendly and have often gone the extra mile to help with a situation/question. Cons Their Reports options are not as detailed as some other platforms, but I am not in need of such detailed reports on a regular basis. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass Because of their price point and simplicity. They offered exactly what I needed. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MindBody was too expensive and I did not need all of their features. I was paying more for what I needed. Review Source Response from Punchpass August 22, 2024 Thanks Stephanie! We really appreciate your feedback and ongoing support 🙏 NR Natalia R. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The best decision for our business!" August 1, 2024 5.0 We started using Punchpass about 4 years ago. There are constant improvements, and upgrades that make it even better. Customer service is quick to respond with any issues. Our clients find it really easy to use! Pros So easy to use! Punchpass offers all the necessary software for seamless scheduling, payment and client contact. The features are intuitive for the business owner to customize and clients find it really easy to use. Our group fitness studio has been really satisfied with it over the last four years! Cons Punchpass is pretty great. Even though it is a web-based app, it does not detract one bit from excellent performance on both mobile devices and computers. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Better overall value. Easier to manage on the backend. Didn't need a customized app. Review Source MF Mariela F. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A powerful tool" August 1, 2024 5.0 My experience with Punchpass has been very positive. Their customer support is efficient in resolving any inquiries or issues with the software, should they ever arise. The support team is friendly, and the platform has significantly reduced paperwork in my studio, making our operations much more streamlined. Pros Punchpass excels at simplifying the reservation process, making it incredibly easy for both clients and administrators to manage bookings. Also, the platform is a powerful tool for organizing and managing your studio. Something that i love is that Punchpass consistently introduces new features and updates, ensuring that the software evolves with the needs of its users and making my money worth more. Finally, these platforms provide users with opportunities to learn new ways to use the software effectively, exchange ideas, and solve common problems with input from the Punchpass community and support team. Cons While Punchpass offers a variety of new features, many of these are only available in the more expensive subscription plans. This tiered access can be a limitation for smaller businesses or those on a tight budget, although it's understandable given the value of the advanced features. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing Punchpass It fitts better my target and also it was a cheaper option in that moment Review Source JF Joy F. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Use PunchPass if you want more time to work on your business" August 1, 2024 5.0 The support team at PunchPass is great. They respond to issues quickly. They continue to upgrade without making the platform too complex. They make it easy to run your business and keep track of your metrics with plenty of reports and trackers. They've boosted their automated emails which has also been a great perk. I'm very satisfied with PunchPass and would never go back to the big complex CMP I was using before. Pros It's easy to get setup and learn. It's easy for the customers and clients to use as well. My members have very little problems with PunchPass. And if they do, they are easily managed and corrected. Cons I've struggled trying to use one of the big client management programs (CMP) and I honestly don't have any problems with PunchPass. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) My business partner and I had started with PunchPass. As we grew bigger we switched to WL. We split up and I went back to PunchPass because I hated WL. You had to spend so much time just trying learn how to use it, there wasn't time to work on your business. Review Source DG Deanna G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Kept Secret " March 19, 2026 5.0 I am grateful for this website. It has made my business run smooth and efficient with ease and quickness. Pros It's ease of using and quick response if you need help.It gives you updates that make it even easier to manage. Cons Only on occasions has there been a glitch. But they are on it if you need help. I have no other problems. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass They were so nice and clicked all the buttons for my small studio. The price was right too. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The whole program so extremely hard to navigate. You would have to go through 10 pages just to add a class or service. They also were extremely expensive. No help from customer service. Review Source MA Meredith A. Online Teacher E-Learning Used the software for: 1-2 years ### "Can't recommend Punchpass Enough" August 1, 2024 5.0 I think that Punchpass is one of the best companies I have had to deal with as a professional. And, believe me, I am a picky customer! High quality customer service, amazing product... they always make my business look great. Pros I can't say enough good things about Punchpass. I know they usually work with studios, but I actually have an educational business teaching online classes and their format has been incredible for my business. I actually had signed up with another group before them and it was just so complex and annoying to set up. But Punchpass is incredibly intuitive. Their customer support is also amazing. They spent a ton of time in the beginning answering my questions while I got set up. They also provide incredibly detailed "help" sections on every topic imaginable. If I can't figure something out, I never feel alone as they get back to me very quickly. I have also received so many compliments from my students' families about how easy it is to sign up for classes and workshops. The pricing is also very reasonable for what a business gets. I really can't say enough about them. Cons Here and there, there have been things that they have needed to fix, particularly on new offerings they have rolled out. However, they fix them quickly and stay in touch with me the whole time. Honestly, I am just impressed that they are always trying to make their product better -- they will take client suggestions about improving or adding a feature and actually follow through! Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing Punchpass Punchpass was easy to use, very friendly customer service. It had all the features I was looking for, which no other product had! Review Source NW Nica W. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "The best tool for managing your yoga studio" August 2, 2024 5.0 I use punchpass since 2014. in this time i tried many other similar tools but nothing is as good as punchpass. So I continue using it. Pros Punchpass has all the features you need to run a yoga studio. If you need a new feature you can ask the developers of punchpass to create it. Punchpass is very flexibel, intuitive and easy to use, both for the teachers and for students. You can reach your customers sorted to different clusters. You can create video courses and sell them. The reporting is very differential. It has different integrations. No hidden costs! Cons I love punchpass - it is really the best tool. Only one thing there is for users from Germany that has an issue - according to the German data privacy law punchpass is not suitable because the server is not in Germany or EU. But I use punchpass anyway and had no problems with the law till now. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.