# Page 4 | Punchpass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Punchpass the right Yoga Studio solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133857/Punchpass/reviews --- Punchpass 4.8 (187) [View alternatives](https://www.capterra.com/p/133857/Punchpass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of Punchpass ## Showing most helpful reviews Showing 76-100 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Mariela F. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "A powerful tool" August 1, 2024 5.0 My experience with Punchpass has been very positive. Their customer support is efficient in resolving any inquiries or issues with the software, should they ever arise. The support team is friendly, and the platform has significantly reduced paperwork in my studio, making our operations much more streamlined. Pros Punchpass excels at simplifying the reservation process, making it incredibly easy for both clients and administrators to manage bookings. Also, the platform is a powerful tool for organizing and managing your studio. Something that i love is that Punchpass consistently introduces new features and updates, ensuring that the software evolves with the needs of its users and making my money worth more. Finally, these platforms provide users with opportunities to learn new ways to use the software effectively, exchange ideas, and solve common problems with input from the Punchpass community and support team. Cons While Punchpass offers a variety of new features, many of these are only available in the more expensive subscription plans. This tiered access can be a limitation for smaller businesses or those on a tight budget, although it's understandable given the value of the advanced features. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Clockify](https://www.capterra.com/p/169607/Clockify/) Reason for choosing Punchpass It fitts better my target and also it was a cheaper option in that moment Review Source JF Joy F. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Use PunchPass if you want more time to work on your business" August 1, 2024 5.0 The support team at PunchPass is great. They respond to issues quickly. They continue to upgrade without making the platform too complex. They make it easy to run your business and keep track of your metrics with plenty of reports and trackers. They've boosted their automated emails which has also been a great perk. I'm very satisfied with PunchPass and would never go back to the big complex CMP I was using before. Pros It's easy to get setup and learn. It's easy for the customers and clients to use as well. My members have very little problems with PunchPass. And if they do, they are easily managed and corrected. Cons I've struggled trying to use one of the big client management programs (CMP) and I honestly don't have any problems with PunchPass. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) My business partner and I had started with PunchPass. As we grew bigger we switched to WL. We split up and I went back to PunchPass because I hated WL. You had to spend so much time just trying learn how to use it, there wasn't time to work on your business. Review Source MD Mehernaaz D. I’m the Founder, therapist and teacher at Wellness Lausanne. Professional Training & Coaching Used the software for: 1-2 years ### "Excellent " August 26, 2024 5.0 Great. Clients are very happy and myself too. Pros Easy to use. Extremely Simple. Easy for clients and teachers. Cons Easy to use. My clients are very happy. Very professional. Review Source DG Deanna G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Kept Secret " March 19, 2026 5.0 I am grateful for this website. It has made my business run smooth and efficient with ease and quickness. Pros It's ease of using and quick response if you need help.It gives you updates that make it even easier to manage. Cons Only on occasions has there been a glitch. But they are on it if you need help. I have no other problems. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass They were so nice and clicked all the buttons for my small studio. The price was right too. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) The whole program so extremely hard to navigate. You would have to go through 10 pages just to add a class or service. They also were extremely expensive. No help from customer service. Review Source MA Meredith A. Online Teacher E-Learning Used the software for: 1-2 years ### "Can't recommend Punchpass Enough" August 1, 2024 5.0 I think that Punchpass is one of the best companies I have had to deal with as a professional. And, believe me, I am a picky customer! High quality customer service, amazing product... they always make my business look great. Pros I can't say enough good things about Punchpass. I know they usually work with studios, but I actually have an educational business teaching online classes and their format has been incredible for my business. I actually had signed up with another group before them and it was just so complex and annoying to set up. But Punchpass is incredibly intuitive. Their customer support is also amazing. They spent a ton of time in the beginning answering my questions while I got set up. They also provide incredibly detailed "help" sections on every topic imaginable. If I can't figure something out, I never feel alone as they get back to me very quickly. I have also received so many compliments from my students' families about how easy it is to sign up for classes and workshops. The pricing is also very reasonable for what a business gets. I really can't say enough about them. Cons Here and there, there have been things that they have needed to fix, particularly on new offerings they have rolled out. However, they fix them quickly and stay in touch with me the whole time. Honestly, I am just impressed that they are always trying to make their product better -- they will take client suggestions about improving or adding a feature and actually follow through! Alternatives considered [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) Reason for choosing Punchpass Punchpass was easy to use, very friendly customer service. It had all the features I was looking for, which no other product had! Review Source TH Trisha H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Perfect for small Gyms!!!" August 31, 2024 5.0 Great company and easy to navigate and use. Pros When I switched to Punchpass I loved how simple it was to use for my small rural gym. Cons Haven’t found anything yet. I use for basic membership. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price kept going up and too complex for a small rural gym. Review Source AT Andrea T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Loyal Punchpass Online Business Owner" August 1, 2024 5.0 I have been using Punchpass for over 4 years. I have grown my online business with this platform, and as my business has evolved, Punchpass has grown with me. I love seeing the updates and how they respond to our needs. Pros I love the prompt replies I get to my questions. I know there are committed people on the other end of my chat who know exactly how to fix any issue I have. And when I need something that isn't offered, it is put on a list of future updates. Cons I wish it would integrate with Convertkit. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass It was less expensive and seemed more suited for my soloprenuer business. Review Source KW Kathleen W. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Please with punchpass" August 1, 2024 5.0 Pros Between the cost, integrations, and ease of use we appreciate what puncjpass has to offer our community Cons The pricing page is overwhelming for clients since every option shows in a list and we offer so much. It would be nice to have categories and drop down options to keep it cleaner and more navigable. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Hate their lack of ethics, client poaching, price gouging, unreliable apps and studio finders, unreliable payment processing, extra fees, etc. Basically think they are an evil company and so happy not to give them another dime. Review Source CJ Chip J. Founder Education Management Used the software for: 1-2 years ### "So much good, yet some missing pieces for my business 🤔" August 1, 2024 4.0 Customer service: really nice and helpful Features and functionality: very good, with some missing pieces of the puzzle such as follow up automations, available in Calendly Pros I like the crossover between seeing customer profiles and being able to have the capacity to book private classes and groups in too. Cons Several of the automations that are very used in Calendly are not yet available in punchpass and also for social media I would love to be able to use this software to do that too? Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) To have the ability to count how many lessons the clients had left in their package. The financial reports are good and helpful. Review Source CS Chaya S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very satisfied" August 2, 2024 5.0 Overall, I've been very satisfied with Punchpass. It meets the needs of my yoga studio and generally provides an excellent customer interface. Pros The transparency and the control. The ease of use for customers. The ease of use for the admin and teachers. The Virtual Content Library option. The webinars to help me grow my business and better use Punchpass. The excellent customer service. That Punchpass is responsive to my needs and suggestions. Cons Some of the applications are a bit awkward but Punchpass keeps making changes and improving. The app can be a bit confusing for customers since it's not "in" the App Store. Review Source Response from Punchpass August 18, 2024 Thanks for taking the time to leave a review! We really appreciate your feedback and ongoing support 🙏 NF Nikki F. Admin Team Facilities Services Used the software for: Less than 6 months ### "Punchpass is very easy to use." October 3, 2024 4.0 Overall I've had a good experience with Punchpass. It was a very easy program to learn and on the day-to-day it does not give me many issues. Pros It's easy to use, and it's very organized. Cons Oftentimes, when we schedule people for standing reservations, the program does not automatically add them to the waitlist if any of the future classes are full. We also keep finding that we pause passes, but they still restart without us resuming them. Review Source YN Yaisa N. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Offers all the important things I need for my business" August 2, 2024 5.0 It's affordable and perfect for a small business (yoga studio). I use the booking/calendar, online payments, zoom, content library, email and various reporting functionalities. It's super practical to have one log in for all the studios I have an account with. Pros It's super easy to use, back end as well as front end. Changes requests and updates are implemented regularly and replies from the team when asking questions or reporting issues are always prompt and super client friendly. Cons I would appreciate a little more flexibility in bulk action extension functionality, the option to choose which passes are extended and which ones are not. Right now, it's all passes, all memberships or individually. I would love to be able to single out specific passes. I'm sure the team is working on these kinds of changes. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Combination of price and functionalities Switched from [Corsizio](https://www.capterra.com/p/148885/Corsizio/) Needed more and easier to use functionalities Review Source SG Sandy G. Founder, President Health, Wellness and Fitness Used the software for: 2+ years ### "Best way to expand your online fitness studio" August 1, 2024 5.0 I've been with Punchpass for about 3 years now and found it extremely easy to get started using and very cost-effective for the opportunities this software provides. I've not come across another software that is this simple and effective for an online fitness studio. I've been able to offer 1:1 sessions, group classes, workshops, and access to a library of recorded workouts to customers all over the world. It's 100% the best decision I've made to expand my online fitness studio. Pros Super easy to use for both administrators and customers. And if there are any questions at all, the customer service has been very quick (within 24 hrs), personalized, and thorough. Cons Right now there isn't a way to schedule emails that you want to go out to customers, although they are starting to include automated email responses to certain actions taken on the customer's end that are totally customizable to your business. Alternatives considered [ClassPass](https://www.capterra.com/p/249675/ClassPass/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Customer service was better, and the ease of starting up and using Punchpass immediately was a big bonus Review Source IJ Ingrid J. Yoga teacher owner of yoga studio Health, Wellness and Fitness Used the software for: 2+ years ### "Love Punchpass😍" August 25, 2024 5.0 Have been using it for years, never have any problems and if something minor happens, customer service is always great to deal with and everyone is very professional. Pros User friendly Easy to navigate Reasonable compared to other platforms Cons There really is nothing to mention here Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Much better value and happy to support a small business Review Source BM Bea M. Owner Sports Used the software for: Less than 6 months ### "Highly recommend " August 21, 2024 5.0 After researching multiple options, what “sold” me on deciding on punchpass was my first call. It was a mix of professionalism and yet I felt like I was talking to a friend. I never felt “sold” too and this one was big for me. It also offered everything I was looking for with a great price. Definitely loving this platform thus far and my students have said it’s easy to navigate too. Pros Super easy to use once it’s up and running. How it much comes with the price. Customer service has been amazing! Cons It’s not “luxury” feeling yet and would love an app. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/)[OfferingTree](https://www.capterra.com/p/179634/OfferingTree/) Reason for choosing Punchpass Glofox is super expensive and cost more when you want to add on demand library and there was something else they charged extra I can’t remember. Offering tree wasn’t very professional on my first call and I reached out with questions and never heard back until I followed up again. They are $60 Mo I think? But didn’t want to risk not having the support for $40mo compared to Punchpass. Review Source Response from Punchpass September 12, 2024 Thanks for leaving such a great review! We're glad that Punchpass turned out to be just the right fit 🙂 AM April M. Yoga Studio Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass for the WIN! " August 1, 2024 5.0 Overall, my experience with Punchpass has been amazing. We started using Punchpass when we opened our doors in 2020 and have not once thought out about changing providers. We are so pleased with their platform for our small business. I highly recommend Punchpass to anyone starting out. Pros One of the biggest incentives for me about Punchpass is the ease of use and the cost. The cost is an incredible value for what you get. An additional bonus is the customer service offered by their team. Not only are they timely in their response, but they are so kind in making sure all my questions are answered. Cons The only con I have is with their appointment feature. To use the feature the appointment must be consistent month to month. My private appointments are not consistent on the day or times which means I cannot use this feature. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass The cost was a huge deal when making the decision. Plus, it came recommended from another studio owner who started out using Punchpass. Review Source AC Ann C. President Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass is your best back office person" August 1, 2024 5.0 Very good experience. We could not handle the 2000 monthly participations without it. Pros Punchpass is the BOMB. We started with Punchpass several years ago and could not run our online classes without it. We offer classes to our older community, and they find Punchpass easy to use when signing up for classes and getting class notifications. The customer service is great. Questions are answered in a timely basis. Cons Customers would like the ability to setup a class series rather than one class at a time. An admin person can do that, but not the customer. Would like all the reports formatted the same - some reports put first name, then last, but it is not consistent. Review Source BP Bonnie P. owner Sports Used the software for: 6-12 months ### "Nice option to the other studio management software." July 30, 2024 4.0 So far I am very happy with PP. I found the last software company didn't seem to care that much about my business- if the system was down they never told me. If they changed something it made me crazy! I didn't always know a change was made until I ran into trouble! So far PP has not failed (yay!) and they have been very communicative regarding new features. Pros Customer service is great! I don't always understand the answers at first, but they will tolerate many questions. I believe it is easier to use for my students and clients, and this is the most important thing. Cons I find some of the operations complicated. I would also like to be able to store credit card information as my customers are used to that from my last software. Reason for choosing Punchpass cost Switched from [Karmasoft](https://www.capterra.com/p/121490/Karmasoft/) Too many changes that didnt fit my business. The system was down too many times. Customer service was slow and questions were not completely answered once they were finally given. The credit card processing was incredibly expensive. Review Source Response from Punchpass August 22, 2024 Thanks Bonnie! We really appreciate your feedback and love that we've been such a reliable and responsive option for you 🙂 RI Rebecca I. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "PunchPass - The Best Class Management Software I've ever used." August 1, 2024 5.0 My overall experience with PunchPass has been superb. My clients love it and it makes managing my classes super easy. I especially love the memberships, easy of offering discounts, Zoom integration and content library. The support is awesome as well. I always get a quick and helpful reply when I use the help feature. Pros The site is very intuitive and easy to use from the admin side. And there are lots of great help articles to instruct or remind me how to do anything. I love being able to have a content library which means I have more options to offer my clients and memberships or packages to sell. Cons I have not run into anything that has been a problem or that I've disliked. The only thing I can think of is that I have to manual turn each of my classes into a Zoom online class. The integration with Zoom has been seamless but it would be more convenient if I could turn all occurrences of a class to Zoom rather than doing it for each week. Alternatives considered [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Reason for choosing Punchpass Cost, ease of use and features such as content library and zoom integration Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost, ease of use and features such as content library and zoom integration Review Source ST Sara T. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The simplicity & customer service are the BEST!" August 1, 2024 5.0 We've used Punchpass for over 5 years & it's been far better for us than the last big-name scheduling platform we used to use. Highly recommend! Pros We love the simplicity and ease of use. Also, the customer service has been top-notch. Cons A couple features I wished it had (and now does!) Alternatives considered [Classfit](https://www.capterra.com/p/193674/Classfit/) Reason for choosing Punchpass It was too long ago, so I don't remember which platforms I looked at, but there were several at the time. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) MindBody was too complex for our little studio, and customer service was a pain. Punchpass fits our needs much better. Review Source AC Amanda C. Owner, Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Happy Punchpass customer for over 5 years!! " August 1, 2024 5.0 excellent! I love all the feautres and I tell all other gym owners I know that PunchPass is the way to go and a must-have. Pros Ability for instructor to log in and edit their class and cancelled classes will show on calendar. Also, love that I can embed calendar into other webpages; although I wish I could change the formatiing. Looks kinda odd on desktop ->> \[sensitive content hidden\] Cons Some people have a difficult time saving the link to their phones (a third of our gym members are over the age of 60). An app they can download would maybe solve this problem. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Punchpass Did not need all the functions of MindBody and it was much more costly Review Source AP Amelia P. Yoga Teacher Health, Wellness and Fitness Used the software for: 1-2 years ### "Get Punchpass and you will never look back" August 2, 2024 5.0 Punchpass has helped me to streamline the sales of my yoga passes, series, workshops, and memberships. They keep track of everything for me so I can focus on teaching. I can even offer people discount codes. My students love it and say its easy to use. I have had some issues come up where students make two accounts by accident and they were able to help me immediately and teach me in a way that now I can fix things without their help. I am thrilled with Punchpass. Pros Punchpass has incredible customer support, anytime I want help figuring out how to sell and new class or set up a different system they are there to help, a real person! Its incredible. And they also are so open to feedback, any suggestion I have made they have implemented. Cons Nothing, Punchpass does it all for me, it feels like I hired someone to help me with my small business. Review Source Response from Punchpass August 16, 2024 WOW! Amelia, thank you so much for the amazing review, we love having your back and we so appreciate you having ours! DB Doods B. Fitness instructor and personal trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass packs a constant PUNCH!" August 1, 2024 4.0 Exceptional! I would not switch to something else. For a small company they are highly skilled and motivated to give their customers the best service! Pros The customer service is incredible! These people know their product and treat every question seriously, answering the questions in full detail. I never hesitate to call them no matter how uninformed i feel! Cons The platform is a little limited on what new clients can see and read but then I dont want to manage a website !! So once you SET up your account its DONE ! I dont have the skill or the time to manage a full website ! Review Source NE Nikki E. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Punchpass has helped our business stay organized" August 4, 2024 5.0 It has been great! We have used it for years now and it has really helped our business thrive. Pros The ease of use and ability to change out platform on how we need it. Cons Honestly the only thing is I like the old logo and design better. It felt more professional to me. Review Source TH Tonya H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "PUNCHPASS is the BEST!" August 1, 2024 5.0 Punchpass has really helped me to simplify managing my small fitness business' administrative needs. I appreciate how this software is designed to take care of the little things like automatic reminders to my customer base. Using this software gives me ease. Pros Punchpass is very user-friendly. They are always working on ways to improve your experience and stay innovative. The price point and multiple tiered options, allow you to choose a best fit for your business and budget. I've used Punchpass for about 9 years. Cons I can't think of any detractors. Even when I had to stop using it for a while years ago for financial reasons, when I returned my information was still available for me to pick up pretty much where I had left off. 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