# PressWise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PressWise Software - reviews, pricing plans, popular comparisons to other Print Estimating products and more.

Source: https://www.capterra.com/p/133862/PressWise

---

# 

 PressWise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PressWise

## What is PressWise?

Are you looking for ways to streamline your operation yet provide more services for your customers? PressWise lets you run your entire shop with a single, affordable, end-to-end Print MIS and Workflow Automation solution. PressWise comes complete with robust features such as web-to-print, estimating, quoting, order management, integrated shipping, fulfillment and the ability to integrate with most third party web storefronts and back-end accounting systems.

## What is PressWise used for?

[Print Management](https://www.capterra.com/print-management-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/)[Web to Print](https://www.capterra.com/web-to-print-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

$785

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## PressWise alternatives

Highest Rated

[5.0 (29)](https://www.capterra.com/p/207456/PageDNA/reviews/)

Starting price

$455.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.0 (214)](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[4.5 (65)](https://www.capterra.com/p/133655/PaperCut/reviews/)

Starting price

$435.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133862/PressWise/alternatives/)

## FAQs about PressWise

Overview

### What problems does PressWise solve?

PressWise solves slow quoting, manual job entry, disconnected storefront ordering, and limited visibility across production, shipping, inventory, and multi-location operations. Print shops, CSRs, estimators, production managers, delivery teams, and accounting staff use it to reduce touchpoints, track orders in real time, automate batching and press queues, and handle customer files centrally.

Answer based on 28 reviews

Overview

### Which roles and teams benefit most from PressWise?

PressWise is most used by print shop owners, presidents, and other executives who need end-to-end visibility into estimating, order management, production, and billing. Operations managers, administrative teams, and digital support staff rely on it to streamline scheduling, client service, workflows, and day-to-day print production coordination.

Answer based on 49 reviews

Overview

### What company size and industries is PressWise built for?

PressWise is built mainly for small print businesses, with 95% of reviewers from small businesses and 84% in Printing. It serves commercial and in-plant print service providers, with smaller adoption in Higher Education at 9% and Education Management at 2%, most often for print management.

Answer based on 51 reviews

Features and Usability

### What are the key features of PressWise?

PressWise includes core workflow management with order management, process automation, and print management for moving jobs from quote to production. Reviewers also highlight storefront management, estimating and pricing tools, format imposition, automated invoicing, shipping tracking, and alerts/notifications as key differentiating features for print operations.

Answer based on 28 reviews

Integrations

### Which third-party tools and platforms does PressWise integrate with?

PressWise integrates with Pressero and Direct Mail. These integrations cover print-commerce and mail-production workflows, giving PressWise connections to third-party tools for product setup and direct-mail operations.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does PressWise offer?

PressWise provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, remote learning, group presentations, written reference materials, and self-paced video review for teams getting started with the product.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does PressWise offer, and how do users rate the experience?

PressWise offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as fast, knowledgeable, and easy to work with, with helpful documentation and videos. Several mention quick callbacks and responsive ticket handling, though a few report uneven customer interaction and setup challenges.

Answer based on 28 reviews

Features and Usability

### How well does PressWise automate print shop workflows?

PressWise automates print shop workflows well, especially for quoting, order intake, batching, file transfer, and production handoff. Small and midsize print teams often mention fewer manual touches, faster job setup, and ticketless processes. Some shops note setup can take time, and areas like batching layouts, pricing tables, or inventory need refinement.

Answer based on 20 reviews

Features and Usability

### How good is PressWise for managing print orders?

PressWise manages print orders effectively by connecting quotes, approvals, production, shipping, and invoicing in one workflow. Print shops value order status tracking, repeat order history, online ordering, and automated shipping updates. Some larger organizations want deeper financial reporting, stronger QuickBooks data sync, and more editable invoice or job ticket fields.

Answer based on 20 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.7 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Quotes/Estimates

4.5 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Customizable Branding

4.5 (11)

27.27% of 11 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Templates

4.6 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

Content Management

4.1 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Approval Workflow

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

PressWise 25 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Forecast the cost and resources required to complete a project

Accept and process credit card transactions

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Manage and track all job information and associated tasks

Print from multiple store locations

Manage and track customer orders for goods, investments, or any other purchases

Track and manage the profit margin between the cost of a product and its selling price.

Helps control, track and monitor printing processes

Outsource printing services to a third party

Present a catalog of inventory that customers can view

Monitor wait time and abandonment for incoming requests that have not been routed

Generate quotes or estimates for customers

Manage and track orders being shipped to customers

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Features

4.3 (50)

4.3

Based on 50 reviews

## Pricing

Value for money

4.6 (47)

Basic

$785.00

Per Month

Value for money

4.6 (47)

4.6

Based on 47 reviews

## Integrations

[

Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)

## Support, customer service and training options

Customer Service

4.6 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (48)

4.6

Based on 48 reviews

## User reviews

Overall rating

4.6

Based on 51 reviews

Filter by rating

5(32)

4(16)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JM

Jeff M.

President

Printing

### "Review of PressWise"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 2, 2024

We are 50/50. The QB integration is terrible. The ability to manage customer data and our team across multiple locations is very easy.

Pros

Ability to manage multiple locations, teams, and customer files is very convenient. Our delivery team and customers love the electronic delivery signatures and tracking.

Cons

Lack of integration with Quickbooks. Full data and descriptions do not import into QB. You only receive a brief line item. Orders are marked closed when data is sent to QB for accurate payment information and recording. The issue is that the order may still be in production and must be reopened. While this is a small step, it's doubling the manual actions needed to complete the order. Implementation was very slow. Even though you can "test", the issues did not show themselves until we jumped into using the software.

Switched from

[DocketManager](https://www.capterra.com/p/145492/DocketManager/)

We were using Presidio (now owned by DocketManager).

Reasons for choosing PressWise

The ability to track deliveries with electronic signatures and photos when needed. We were told that the product integrates with QB. It does not very well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tim B.

President

Printing

### "Review of Presswise from a print perspective "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

December 27, 2023

average at best - The support team needs training on customer interaction

Pros

Favorites - Shipping - Credit Cards - Able to see old files from past orders

Cons

Not very easy to use - Lots of bugs -Support needs better training on how this system is used in a print environment- The supports does needs to understand that not all problems are black and white - Better integration with Decoration

Switched from

[Printers Plan](https://www.capterra.com/p/92567/Printers-Plan/)

thought the system would better automate our process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 4, 2024

Hello Tim: Very sorry to hear that you are having issues with our support team. As you can see from most other reviews, they tend to get very positive feedback on their performance, so this comes as a shock. As it happens, all of our support team have a print background, and the majority of them have worked in shops that used PressWise, so they have a lot of hands-on knowledge of the product from a customer perspective. I'd like to find out a bit more about your specific issues, so I will have our Support Manager contact you to see where we need to work better for you.

RM

Ryan M.

CEO

Printing

### "PressWise is an amazing print management tool for a reasonable price."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 19, 2023

Very good tool, likely the best of its kind offered to the industry.

Pros

PressWise provides a print management, print scheduler tool that is reasonaby priced.

Cons

One of the ONLY things we do not enjoy is some of the update pushes are not very well communicated by SmartSoft and cause disruptions and/or API programming link breakage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Beth G.

Purchasing Manager

Printing

### "PressWise "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 19, 2023

Pros

Web-based, multiple users allowed, estimating tool

Cons

Look of the store-front. Not very professional looking right out of the box.

Reasons for choosing PressWise

We mainly used cost to make the decision. The Fiery product was much more expensive and more cumbersome to implement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jason J.

Program Manager

Higher Education

### "Creighton"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2023

We really like it.

Pros

Extremely easy to use and the support is very good

Cons

Every time there is and update to the software, it messes up our templates and we have to fix the coding

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Kelsey A.

Lead Business Intelligence Engineer

Marketing and Advertising

### "Solid Tool for Business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 10, 2023

Pros

The commitment to improvement, taking feedback and implementing new features.

Cons

The inventory system could use some work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Roger G.

Sales Rep

Printing

### "Presswise Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 1, 2022

Very positive

Pros

I like the ease of creating storefronts and adding equipment & substrates

Cons

I wish when setting up variable imprint information you can drag text boxes rather than use Y & X for movement

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BD

Brian D.

General Manager

Printing

### "Life Changing Upgrade for our center"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2022

Excellent - life changing really for our shop. Workflow significantly improved with print files going directly to press, ready and imposed. Has freed up our graphics team to do what they do best, and CSRs have more time to consult with customers versus just keying orders all day long. Support team has been amazing. Everyone is friendly and super responsive. They want to know about problems, issues, or wishes and resolve things quickly. I've never worked with a software company that continuously improves their product the way PressWise does.

Pros

The estimating system is solid and intuitive. "Favorites" make every day jobs easy to write up. The most impactful parts however, are the asset management, integration with our existing online ordering system, and built in shipping module. Reorders are a breeze. Print files go right to the press device without ever having to touch the prepress department. Online order integration easily saves the work of a full time CSR every day. Ticketless workflow in production has taken our efficiency to the next level.

Cons

Integration with Quickbooks was new way of doing business for us, but we have adapted. Initially we were missing some information in reports we were used to having on hand, but the PW team helped us develop reports to get us what we needed. Shipping module is really helpful but still waiting on the new version to allow for shipments with multiple boxes per location. This will be another big event for us when released.

Switched from

[PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)

We outgrew Vision and needed a system that had the next-level features that PressWise offers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2022

What a wonderful review to read. I shared your post with our support and development teams, who were thrilled to hear your feedback on all their hard work.

HW

Hanna W.

Marketing Project Coordinator

Printing

### "tpc's Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

We are becoming more automated and consistent with our ticket entry and pricing.

Pros

I love how mobile it is, the customer service is top-notch, it is fairly user friendly. Because we are not focused on one area of print, it's the only system that we have been able to make work for all of the different types of print that we offer.

Cons

I know this is in the works but, having a CRM would be super helpful. Also, a dashboard on the main page to show quantity of orders and sales for the day at a glance.

Reasons for choosing PressWise

The price, the customer service, and the product itself seemed to match more of our needs than the other platforms out there. Most POS are geared towards a specific type of print (i.e, screenprint, large format, mailing..) We needed something we could make work for ALL types of print.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2022

Your company has been wonderful to work with too, and we appreciate your kind words, Hanna.

CS

Carol S.

Manager

Health, Wellness and Fitness

### "Must-have for printing departments"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2021

We are able to easily provide quotes to our customers, track our projects, look at the usage of products. It's just been invaluable to our workflow.

Pros

Being able to track the progress of a job, or track delivery is key for us. Plus the accountability of being able to retrace our steps is super helpful.

Cons

There some glitchy things that are annoying from time to time, but overall this has enhanced our productivity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 23, 2021

Thank you Carol - we are always looking to improve PressWise, so if you see anything that you think can be done better, please do not hesitate to let us know.

[View all Reviews](https://www.capterra.com/p/133862/PressWise/reviews/)

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