Who Uses This Software?

Maid services that are looking to manage their businesses in less time while simultaneously growing faster


Average Ratings

38 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    From just $19 per month after your 14 day free trial
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ZenMaid
  • www.zenmaid.com
  • Founded 2013
  • United States

About ZenMaid Software

ZenMaid was developed in 2013 by former maid services owners who managed & ran their company in less than an hour a day with the help of custom developed technology. Our goal is to do more than help you with organizing your schedule & business but also to help you run & grow your maid service with no additional work. Our clients quickly find after joining our service that they experience less no-shows, more informed employees & happier customers that are far more likely to refer new business.


ZenMaid Software Features

  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

ZenMaid Software Reviews Recently Reviewed!


SIMPLY BRILLIANT!! AMAZING PRODUCTIVITY BOOSTER!

Sep 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Cons: I have tried over 5 different software systems for the past 3 years as we have been growing. NONE of them do what this does for our company. You cannot beat this system if you own a residential or commercial cleaning company-or any service related business for that matter. We are so happy to have found one system that does it all, and so easy to use.

Recommendations to other buyers: Give this software a shot, even if you have been using other systems. You will soon find out how much easier it is to run your business with ZENMAID!

Zenmaid to the rescue!

Aug 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Having all my info in a databae that's easily accessible. The reminders and emails so clients won't forget appointments or have no escuse to do so.

Cons: Ipad app has minimal function. However i know an update just launched so i have to check it out. I'd like the girls to be able to check their future schedule on there.

Overall: Zenmaid has been a saviour for my business and personal life. Zenmaid takes care of alot of tasks i used to waste time on. Once a clients information is set up, the email confirmations go out, then reminders, as well as work orders for staff. After a few weeks of not hearing from clients, it will even send an email asking them to come back. I'm able to go on vacations for weeks without having to worry about my business fuctioning without me. Thank you ZENMAID!!! Now I can't picture my life without you!!

Vendor Response

by ZenMaid on August 22, 2018

Thanks for the kind words, Julie!

The mobile apps on iPhone and Android are still works in progress and we'll definitely be adding to them as we go. The cleaners can already see into the future however they have to do so day by day which is what you're referring to here, I think. That's changing next month and we'll be adding more functionality for you, the owner! :-)

AMAZING! HUGE PRODUCTIVITY BOOSTER!!

Sep 12, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Pros: Everything about this system has been a dream come true for our business

Cons: None noted so far. The system is what we had been searching for the past 5 years in business!

Vendor Response

by ZenMaid on September 17, 2015

Thanks Seth, much appreciated!

meh

Sep 21, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: its colorful and easy to learn, the app is getting better, its cost effective, lots of good features

Cons: its been rather glitchy after the last update, its difficult to reach customer service when issues arise

Vendor Response

by ZenMaid on September 26, 2018

Thank you so much for your feedback Candice! We are glad you enjoy how colorful it is as well as all the features. We wanted to create a user friendly experience that also had the ability to brighten your mood at first glance ;-) As far as the glitches go, that's definitely something we are aware of and are working on it daily. Our customer support team is available in 3-4 time zones on any given day and is usually able to respond within a couple of hours during the week and in less than 24 hours on the weekends. We will be adding even more coverage as we grow but are currently focused on developing even more of those good features you mentioned as well as addressing the bugs so that all our customers have an overall Zen experience. Thanks again for your thoughts and keep the feedback coming so we can continue to improve our product and overall customer experience!

Love the User Interface! So easy to use, easy to train, fast, full of automation!

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the email reminders and follow ups that it automatically sends the customer based on their scheduled cleaning! We also love the calendar view that makes it so easy to see who is cleaning which house. It's also easy to change the appointment right on the same screen. No switching from one tab to another to perform a task. It's all possible from the same screen in most cases.

Cons: Can't think of anything that ever frustrated us. There may be some features that some businesses would like, but we love the program just the way it is. But we really appreciate how responsive the Zenmaid team is when we have a request for a new feature. They are always improving the product.

Overall: We switched to Zenmaid from another online platform that was slow and prone to crashing leaving us without our customer data and schedule! We NEVER had that problem with Zenmaid. It is clean and simple and reliable with some very cool automation features that we loved.

Recommendations to other buyers: Try it! You'll love it!

Vendor Response

by ZenMaid on June 15, 2016

Thanks for the kind words, Julie :-)

Capterra-loader

Amazing Customer Service and Overall Quality Product

Aug 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EVERY SINGLE TIME I have a question they reply to me directly and quickly. If they do not have a good answer they let you know they will add the problem to the list of things they are working on. And guess what! A few weeks or months later they have made the change! They will also include you in the process of designing the improvement by gathering your opinion.

Cons: It can be glitchy but they acknowledge your problems when they happen so you dont get left feeling like you dont know how to use the software. It is not the cheapest option if you are just using it for scheduling but it has so many great features that others cannot compete on value.

Overall: It is great! They make you feel like part of the family by being responsive and letting you know about their constant growth.

Capterra-loader

Their Support Is Absolutely Wonderful

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I train assistants to help run owners cleaning companies. Many of our clients use ZenMaid in their business day to day operations and so we work very closely with the team and software every day. I cannot think of another software that has such a responsive and friendly support team. I'm not kidding - they will even help us out late on the weekend to make sure our clients get the attention they deserve. If you are looking for a software for the long term you MUST consider the team who is behind the software, and you won't find a better one than this one.

Cons: The founder's haircut.................. ;)

Vendor Response

by ZenMaid on August 22, 2018

I had the choice between investing in my haircut and investing in our awesome software, clearly I went with the latter :-D

- Amar

Zenmaid

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the auto reminder email /text feature to remind our clients of an upcoming appointment and the reminders to our team about their next day schedule. Also easy to use the scheduling feature in the dispatch view.

Cons: Nothing i really don't like. I wish they had a messaging system where the clean cleaner could make notes so the office would be notified immediately of any issues at a home.

Overall: Zenmaid has been great to work with. They have dramatically improved the ease of use of their software. I have been with them from the beginning and they have made continuous improvements.

Capterra-loader

Very Satisfied Customer

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that they are constantly listening to our feedback and making changes as necessary. Customer service is very fast to respond and able to fix any problems as they come up.

Cons: I wish the reporting features were more detailed.

Overall: I am very satisfied with ZenMaid. I had gone through 2-3 other software programs to find exactly what I need to run my company and I have no desire to look anywhere else. Very easy to use and I do appreciate they listen to their customers for feedback and changes that need to be made or to add more functions.

Vendor Response

by ZenMaid on October 01, 2018

Drop us a note with the additional reports you'd like to see and we'll see what we can do :-D

Zenmaid review

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can access it from anywhere via phone, tablet, labtop, desktop. Makes my life so much easier!!

Cons: I am having problems with the Book now feature. Not working properly

Overall: I love that I can talk to staff and make suggestions of features that would be helpful. More times than not, they actually implement things I and other maid service owners suggest. I love that I feel heard!

This is an amazing software, I have used multiple maid service software's and this is the best!

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's extremely easy to use, they have even taken most of my suggestions and integrated them in the software for me! They have the best customer service and support by far! Go with this company if you want a smooth easy to use maid service software!

Cons: They do have a few bugs here and there, however they fix them relatively quickly. Anytime there has been an issue, they have had it fixed within 30 mins to 24 hours

Overall: Better maid service scheduling. Easy user use, very easy to use. Extremely easy to learn and use. Very fast load times!

Vendor Response

by ZenMaid on March 22, 2018

Thanks Jake, keep letting me know of those feature ideas and requests when you see them!

- Amar

Great, easy to use software and these guys really care about my business

May 18, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I'm the first one to review ZenMaid?? Must be a perk of being an early customer :-) I love these guys!

I signed up for ZenMaid a few months ago after finding other software out there too complex and inconsistent. I was originally very happy with ZenMaid and how easy and intuitive it was to use but what really stood out to me was Amar and Arun, the founders.

Before I even signed up for the software Amar spent time with me advising on things in my business that he wouldn't profit from. He's helped me set up an AdWords campaign that's bringing me leads daily and given me input that's allowed me to better manage my business, all with no expectation regarding the software.

Once I joined I was introduced to Arun who is building the actual software. He's ultra responsive when I have issues or get confused and literally fixed a few things in my account overnight when I requested them late in the business day (after 5 pm).

I was considering rating the software 4 stars because there are still a few features not out yet (QuickBooks for example) but I can tell you from my experience with these guys that not only will they deliver on everything they say but they genuinely care about every single one of their customers on a level I've never seen before.

Vendor Response

by ZenMaid on May 18, 2014

Thanks for the review, Mary! Glad you appreciate everything we're doing to help you and others succeed.

Without your amazing work in the homes of your customers we wouldn't exist so anything we can do to assist you is in everyone's best interest :-)

Zenmaid Has Made Order Out Of Sheer Chaos

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to learn how to use! Was able to utilize it quickly without hours of installation and frustration. New features are always being added and upgraded and if you have a question or a problem customer service is prompt and friendly!

Cons: That I didn't know about it earlier while starting up my business!

Overall: I love that fact that everything in in one place. I don't need to add signing in applications or invoicing or booking. One stop shop!

Capterra-loader

Excellent helper

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything automated. Starting from schedule and finishing with reminders

Cons: None that I can tell of it. Everything works well

Overall: Made my work much easier

Vendor Response

by ZenMaid on October 01, 2018

Thanks for leaving us a review, Kristina. It's been cool to see your results with the new booking form (we get a notification in slack every time you get a new booking :-D )

Great software!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Mobile app and automated texts/emails are so helpful

Cons: Layout of some webpages if using a phone or tablet makes it difficult to navigate to other pages.

Vendor Response

by ZenMaid on October 01, 2018

Hi Anna, thanks for leaving us a review! I hope our updates last month in September helped you with phone/tablet issues you were running into - we did a multi-week sprint to perfect ZenMaid all devices and screensizes :-)

If that update didn't address some of your issues please let us know!

Amazing Customer Service

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and recurring client set up saves time.

Cons: Clock in function sometimes don't work properly

Overall: Great experience. Great customer service. Easy to use platform. Helps reduce time spent on calendar by having recurring services set up.

Zenmaid Rocks

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and functionality. Ability to work on the go and also to speak with the founder about added services

Cons: No cons so far. Even when there is a tiny issue, they work on it there and then and are always available

Overall: Zenmaid has given me the most important thing. Time. Time to grow my company and expand and also to focus on sales knowing that the back end is running smoothly

Zenmaid is the best cleaning service software!!

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most is how easy it is to use. It has a very simple layout and you don't need long to fully understand and operate you service with Zenmaid. It has a very detailed reporting and with just a view clicks you can see all your revenues and expenses, get your payroll done etc. It is great value for your money and very reasonable priced if you compare it to other software. Final, the support and communication with the Zenmaid team is amazing. Highly recommend!

Cons: I'm using the software for a while now and I haven't found any yet. They constantly update the software so I don't think there are any cons.

Capterra-loader

My life and business could not run without this

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is outstanding! They listen to the clients on every aspect.

Cons: The lack of an "undo" button. I make mistakes quite often and do something I didn't mean to.

Overall: My entire experience has been wonderful! I wish all the other programs that I have to use were this easy and accommodating!

Our Company Lives on ZenTime

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They make is user friendly and they are always improving

Cons: I actually like it all. I cant think of anythinf I dont like!

Overall: it helps me keep track of 90 clients

Vendor Response

by ZenMaid on August 24, 2018

Thanks for leaving us a review, Charise, we're excited watching your continued growth - think you'll be over 100 recurring customers in the next few weeks! :-)

Awesome product for Maid services!

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to use! It basically automated my business! I will definitely be a long time user!!!!

Cons: I wish the app would come out soon! Can't wait to use it. Also it would be nice to have a Commercial functional too!

Vendor Response

by ZenMaid on January 31, 2018

Thanks Ruby! Happy to helping you and Mac's Maintenance :-)

The best of them all!

May 18, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: OK, I've tried several other scheduling software programs. They either didn't fit our industry or said they could but ended up with lots of wasted time and money. And let me tell you about the support I received from the rest of them. It sucked and was expensive and took waaay too long. Let me tell you about the company that had so many glitches in their system that customers were disappearing as they were not kept in the correct spot! It was a nightmare.

But, let me tell you about ZenMaid! :)

Excellent support, (fast, friendly and listens to our suggestions!), smooth running system, time saving system, easy to use, many tools that are useful/helpful including automatic reminders and templates. And, they care about our business!

Not a paid endorsement, not related to them in any way! Just good people that you should do business with. Rare.

Vendor Response

by ZenMaid on May 18, 2014

**For those reading this review please note Lisa's use case of ZenMaid has been featured on our blog and home page.**

Thanks for the review, Lisa! It's been a pleasure working with you and Julie. We've come a long way thanks to your feedback!

Don't know how we did it before

Apr 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: ZenMaid has made a huge difference in the daily operations of our business. Simply put, it has taken hours away from our workload and has made managing our company so much easier. Running credit cards, viewing a clients info and history, payroll, payments, scheduling... everything has become so easy since we started ZenMaid back in October. We stopped having an accountant track down who paid and who didnt, stopped waiting weeks for checks to come in the mail, and our business has gone up tremendously. Keeps everything so organized it literally feels like ZenMaid does most of our work on a daily basis, we just simply provide it with the info. Amar the owner is very responsive to any questions for the monthly price it takes away such a big load from us. Would recommend to all cleanings business owners.

Vendor Response

by ZenMaid on April 08, 2015

Thanks, Roman! Pleasure to be working with you personally and helping your business.

You shouldn't have to do all the stuff we do so you can focus on more important things like growing the business :-)

From manual to software

Jun 16, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Comments: Good software overall but didnt not see the value for the monthly price. If it was not too for a month I would most likely use it but it does not do enough for me to pay more than that.

Pros: I like that it was easy to input information and i liked the pre typed templates so I could personalize the message for my customers, really enjoyed the email and text reminders.

Cons: It was tiedos when you needed to make a change when I pressed edit it wouldn't let me make too many changes so i decided to delete the appointment and start over then i was getting an error saying duplicate appointments but it wasn't because I deleted the other one.

Satisfied Customer

Aug 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am not a tech person whatsoever. Zenmaid is so easy to learn!

Cons: As the owner, my phone app is completely different than the app on my desktop/laptop. I am not sure if it is just me but I can not navigate it on phone, just sign in as a tech.

Overall: We are a small cleaning busiess(and growing!!). Zenmaid makes things so easy and scheduling has become a breeze. We love the fact it will grow with us. The support staff are awesome. They literally get back to you within 10 minutes.

Excellent

Sep 02, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Been using ZenMaid for about a year, over the years I have always used softward based scheduling , this web based schedule wins hands down, no bugs, no crashes, no costly on going service fees. Web based scheduling is definitely the future.

Pros: Always available even if one computer crashes you can at least use your smart phone or tablets. Fast response to questions.

Cons: Even though there are improvements for mobile devices, ,work still need to be done.

Vendor Response

by ZenMaid on September 17, 2015

Glad to hear it's working for you! Shoot me an email if you have any feedback or questions - Amar

Great Program

Sep 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using the program for about a month now. The reminder text to the customer is a great feature. No more reminder calls means more time booking customers. Any questions we had they were quick to respond and helped us get acquainted with the program. We would definitely recommend this program to not only house cleaning companies but window cleaning, carpet cleaning, any company that does basic service work. It works great.

Cons: Other then answering the phone for us, really nothing. They are quick to help with any issues with the program. Any changes that are needed they are quick to respond and helped give us solutions to any issues we have had.

Recommendations to other buyers: Use the software and interact with the support team and you will find what we have - that Zenmaid.com is one of the best scheduling software available.

I love you Zenmaid!

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The text reminders and emails when appointments are confirmed. Plus everything else!

Cons: There isn't anything I least like. I would like to see an option to see profits made

Vendor Response

by ZenMaid on October 01, 2018

Thanks Vicky! We already have a revenue and expenses report that shows you your margin in ZenMaid but like you're suggesting we're actively working on something more in depth that can really show you your true operating profit :-)

Awesome software for my business

Oct 23, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I recently started my own business housekeeping and personal system services I am a one-man shop I've tried almost every software that I came crossed and none of them were great. Zen made is awesome is easy-to-use, extremely user-friendly set up is very simple. It's a very simple yet into the program that offers a buddy to send out reminders to your clients as well as send it filled for reminders which has inspired my clients to send me amazing feedback. I highly recommend the software to a small business and any large business it simple it has all the features in need and it works great for me

Vendor Response

by ZenMaid on October 24, 2014

Hey Dacia, thanks for the review! Glad to hear the software is helping you get similar reviews of your own!

- Amar

By Far the Best software program!!!

Jul 18, 2014
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: My Name is Jessica and I am the owner of Roman and Roman Cleaning Services Inc,

and I have been using Zenmaid software for two months now and I absolutely love it! The automatic texting to clients and employees making my job so much less stressful. I don't have to spend reminding clients about their appointments instead I can now focus on expanding my business! Not to mention the great customer service, Amar replies to questions right away and I love that in company, Business to Business customer service is very important to me.

Vendor Response

by ZenMaid on July 18, 2014

Thanks, Jessica!

I hope the speed of this response lives up to my reputation :-)

- Amar

Zenmaid rox

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how organized it is and I love love love the interaction with the people who run and work it!

Cons: I wish that as an owner I could use the app

Overall: Organization!!! It helps so much! No more printing typed out schedules!

Great Software for any cleaning service!!!

Aug 25, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using Zenmaid since they launch this amazing software! i can use it anywhere with my tablet, smart phone or computer. I love that i sends my clients a reminder for the scheduled service every time this has saved me an enormous amount of time! if you have a small cleaning business or an established business look no further this software will save you time and money.

Vendor Response

by ZenMaid on August 25, 2014

Hey Alex, thanks for the review and a HUGE thank you for being one of our very first customers!

We've come a long way since then and don't take for granted your patience as we developed.

Excellent, superior to software

Aug 31, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Web based no soft ware problems, automatic email reminders to the clients

Cons: Debit card is the only method of payment for scheduling usage

Recommendations to other buyers: Software is it has problems or your computer crashes you are stuck, using Web based scheduling you can just use another computer, smart phones tablet etc.

It was very easy to set up my clients with little help

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Is designed for cleaning services and the customer service is amazing. Anytime you need help in a couple of hours you have your answer.

Great company. Great people

Jul 17, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: When I started my new maid service, I heard about ZenMaid from a friend of a friend. I thought I'd give these guys a shot. I am really glad I made that decision. The ZenMaid software is really designed around the maid service business model. I like that if ever I have a question or problem, I can give them a call and have my situation looked into and solved quickly.

Vendor Response

by ZenMaid on July 17, 2014

Thanks, Donette, we're happy to be helping you grow!

- Amar

Amazing Service!!

Aug 21, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have had the pleasure of using Zenmaid, and it has relieved so much stress & headache. Amar & his staff are incredibly knowledgable & easy to get ahold of. I highly recommend using this product no matter the size of your business.

Vendor Response

by ZenMaid on August 21, 2014

Thanks Amanda! Glad to see even 1 woman powerhouses like yourself find it useful!

Great Product!

Jul 27, 2014
5/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: I have had a great experience with Amar. The software is tailored to maid service companies and in my opinion very easy to navigate and pleasing to the eye to look at, not super crowded or hard to look at to see what you are trying to get the things done you need to.

Vendor Response

by ZenMaid on July 27, 2014

Thanks Ashley!

Great easy to use system

Aug 27, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Easy to use and understand. I had no trouble figuring out how to use each feature. Great customer service, always answer questions quickly.

Vendor Response

by ZenMaid on August 29, 2015

Thanks for the review Laura, let us know how we can make it even easier to use :-)