Who Uses This Software?

Maid services that are looking to manage their businesses in less time while simultaneously growing faster


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Pricing Details
    From just $19 per month after your 14 day free trial
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ZenMaid
  • www.zenmaid.com
  • Founded 2013
  • United States

About ZenMaid Software

ZenMaid was developed in 2013 by former maid services owners who managed & ran their company in less than an hour a day with the help of custom developed technology. Our goal is to do more than help you with organizing your schedule & business but also to help you run & grow your maid service with no additional work. Our clients quickly find after joining our service that they experience less no-shows, more informed employees & happier customers that are far more likely to refer new business.


ZenMaid Software Features

  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

ZenMaid Software Reviews Recently Reviewed!

It was very easy to set up my clients with little help

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Is designed for cleaning services and the customer service is amazing. Anytime you need help in a couple of hours you have your answer.

Love the User Interface! So easy to use, easy to train, fast, full of automation!

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the email reminders and follow ups that it automatically sends the customer based on their scheduled cleaning! We also love the calendar view that makes it so easy to see who is cleaning which house. It's also easy to change the appointment right on the same screen. No switching from one tab to another to perform a task. It's all possible from the same screen in most cases.

Cons: Can't think of anything that ever frustrated us. There may be some features that some businesses would like, but we love the program just the way it is. But we really appreciate how responsive the Zenmaid team is when we have a request for a new feature. They are always improving the product.

Overall: We switched to Zenmaid from another online platform that was slow and prone to crashing leaving us without our customer data and schedule! We NEVER had that problem with Zenmaid. It is clean and simple and reliable with some very cool automation features that we loved.

Recommendations to other buyers: Try it! You'll love it!

Vendor Response

by ZenMaid on June 15, 2016

Thanks for the kind words, Julie :-)

SIMPLY BRILLIANT!! AMAZING PRODUCTIVITY BOOSTER!

Sep 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Cons: I have tried over 5 different software systems for the past 3 years as we have been growing. NONE of them do what this does for our company. You cannot beat this system if you own a residential or commercial cleaning company-or any service related business for that matter. We are so happy to have found one system that does it all, and so easy to use.

Recommendations to other buyers: Give this software a shot, even if you have been using other systems. You will soon find out how much easier it is to run your business with ZENMAID!

AMAZING! HUGE PRODUCTIVITY BOOSTER!!

Sep 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Pros: Everything about this system has been a dream come true for our business

Cons: None noted so far. The system is what we had been searching for the past 5 years in business!

Vendor Response

by ZenMaid on September 17, 2015

Thanks Seth, much appreciated!

Great Program

Sep 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We have been using the program for about a month now. The reminder text to the customer is a great feature. No more reminder calls means more time booking customers. Any questions we had they were quick to respond and helped us get acquainted with the program. We would definitely recommend this program to not only house cleaning companies but window cleaning, carpet cleaning, any company that does basic service work. It works great.

Cons: Other then answering the phone for us, really nothing. They are quick to help with any issues with the program. Any changes that are needed they are quick to respond and helped give us solutions to any issues we have had.

Recommendations to other buyers: Use the software and interact with the support team and you will find what we have - that Zenmaid.com is one of the best scheduling software available.

Excellent

Sep 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been using ZenMaid for about a year, over the years I have always used softward based scheduling , this web based schedule wins hands down, no bugs, no crashes, no costly on going service fees. Web based scheduling is definitely the future.

Pros: Always available even if one computer crashes you can at least use your smart phone or tablets. Fast response to questions.

Cons: Even though there are improvements for mobile devices, ,work still need to be done.

Vendor Response

by ZenMaid on September 17, 2015

Glad to hear it's working for you! Shoot me an email if you have any feedback or questions - Amar

Excellent, superior to software

Aug 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Web based no soft ware problems, automatic email reminders to the clients

Cons: Debit card is the only method of payment for scheduling usage

Recommendations to other buyers: Software is it has problems or your computer crashes you are stuck, using Web based scheduling you can just use another computer, smart phones tablet etc.

Great easy to use system

Aug 27, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and understand. I had no trouble figuring out how to use each feature. Great customer service, always answer questions quickly.

Vendor Response

by ZenMaid on August 29, 2015

Thanks for the review Laura, let us know how we can make it even easier to use :-)

Don't know how we did it before

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ZenMaid has made a huge difference in the daily operations of our business. Simply put, it has taken hours away from our workload and has made managing our company so much easier. Running credit cards, viewing a clients info and history, payroll, payments, scheduling... everything has become so easy since we started ZenMaid back in October. We stopped having an accountant track down who paid and who didnt, stopped waiting weeks for checks to come in the mail, and our business has gone up tremendously. Keeps everything so organized it literally feels like ZenMaid does most of our work on a daily basis, we just simply provide it with the info. Amar the owner is very responsive to any questions for the monthly price it takes away such a big load from us. Would recommend to all cleanings business owners.

Vendor Response

by ZenMaid on April 08, 2015

Thanks, Roman! Pleasure to be working with you personally and helping your business. You shouldn't have to do all the stuff we do so you can focus on more important things like growing the business :-)

Awesome software for my business

Oct 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I recently started my own business housekeeping and personal system services I am a one-man shop I've tried almost every software that I came crossed and none of them were great. Zen made is awesome is easy-to-use, extremely user-friendly set up is very simple. It's a very simple yet into the program that offers a buddy to send out reminders to your clients as well as send it filled for reminders which has inspired my clients to send me amazing feedback. I highly recommend the software to a small business and any large business it simple it has all the features in need and it works great for me

Vendor Response

by ZenMaid on October 24, 2014

Hey Dacia, thanks for the review! Glad to hear the software is helping you get similar reviews of your own! - Amar

Great Software for any cleaning service!!!

Aug 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Zenmaid since they launch this amazing software! i can use it anywhere with my tablet, smart phone or computer. I love that i sends my clients a reminder for the scheduled service every time this has saved me an enormous amount of time! if you have a small cleaning business or an established business look no further this software will save you time and money.

Vendor Response

by ZenMaid on August 25, 2014

Hey Alex, thanks for the review and a HUGE thank you for being one of our very first customers! We've come a long way since then and don't take for granted your patience as we developed.

Amazing Service!!

Aug 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had the pleasure of using Zenmaid, and it has relieved so much stress & headache. Amar & his staff are incredibly knowledgable & easy to get ahold of. I highly recommend using this product no matter the size of your business.

Vendor Response

by ZenMaid on August 21, 2014

Thanks Amanda! Glad to see even 1 woman powerhouses like yourself find it useful!

Great Product!

Jul 27, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have had a great experience with Amar. The software is tailored to maid service companies and in my opinion very easy to navigate and pleasing to the eye to look at, not super crowded or hard to look at to see what you are trying to get the things done you need to.

Vendor Response

by ZenMaid on July 27, 2014

Thanks Ashley!

By Far the Best software program!!!

Jul 18, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My Name is Jessica and I am the owner of Roman and Roman Cleaning Services Inc,
and I have been using Zenmaid software for two months now and I absolutely love it! The automatic texting to clients and employees making my job so much less stressful. I don't have to spend reminding clients about their appointments instead I can now focus on expanding my business! Not to mention the great customer service, Amar replies to questions right away and I love that in company, Business to Business customer service is very important to me.

Vendor Response

by ZenMaid on July 18, 2014

Thanks, Jessica! I hope the speed of this response lives up to my reputation :-) - Amar

Great company. Great people

Jul 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I started my new maid service, I heard about ZenMaid from a friend of a friend. I thought I'd give these guys a shot. I am really glad I made that decision. The ZenMaid software is really designed around the maid service business model. I like that if ever I have a question or problem, I can give them a call and have my situation looked into and solved quickly.

Vendor Response

by ZenMaid on July 17, 2014

Thanks, Donette, we're happy to be helping you grow! - Amar

The best of them all!

May 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: OK, I've tried several other scheduling software programs. They either didn't fit our industry or said they could but ended up with lots of wasted time and money. And let me tell you about the support I received from the rest of them. It sucked and was expensive and took waaay too long. Let me tell you about the company that had so many glitches in their system that customers were disappearing as they were not kept in the correct spot! It was a nightmare.
But, let me tell you about ZenMaid! :)
Excellent support, (fast, friendly and listens to our suggestions!), smooth running system, time saving system, easy to use, many tools that are useful/helpful including automatic reminders and templates. And, they care about our business!
Not a paid endorsement, not related to them in any way! Just good people that you should do business with. Rare.

Vendor Response

by ZenMaid on May 18, 2014

**For those reading this review please note Lisa's use case of ZenMaid has been featured on our blog and home page.** Thanks for the review, Lisa! It's been a pleasure working with you and Julie. We've come a long way thanks to your feedback!

Great, easy to use software and these guys really care about my business

May 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm the first one to review ZenMaid?? Must be a perk of being an early customer :-) I love these guys!

I signed up for ZenMaid a few months ago after finding other software out there too complex and inconsistent. I was originally very happy with ZenMaid and how easy and intuitive it was to use but what really stood out to me was Amar and Arun, the founders.

Before I even signed up for the software Amar spent time with me advising on things in my business that he wouldn't profit from. He's helped me set up an AdWords campaign that's bringing me leads daily and given me input that's allowed me to better manage my business, all with no expectation regarding the software.

Once I joined I was introduced to Arun who is building the actual software. He's ultra responsive when I have issues or get confused and literally fixed a few things in my account overnight when I requested them late in the business day (after 5 pm).

I was considering rating the software 4 stars because there are still a few features not out yet (QuickBooks for example) but I can tell you from my experience with these guys that not only will they deliver on everything they say but they genuinely care about every single one of their customers on a level I've never seen before.

Vendor Response

by ZenMaid on May 18, 2014

Thanks for the review, Mary! Glad you appreciate everything we're doing to help you and others succeed. Without your amazing work in the homes of your customers we wouldn't exist so anything we can do to assist you is in everyone's best interest :-)