# Purplepass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Purplepass Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/133885/Purplepass-Ticketing --- # Purplepass Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Purplepass ## What is Purplepass? Purplepass delivers enterprise ticketing for theatres, universities, arenas, festivals, and corporate events. Embed a PCI-secure, fully branded checkout on your own site and let guests pick seats on interactive maps we build free. Sell reserved seating, GA, timed entry, season passes, flex packs, add-ons, merch, and donations; drive demand with unlimited promo codes and built-in SMS marketing. Real-time dashboards surface sales, scans, refunds, and channel ROI so finance, marketing, and front of house stay aligned. A cloud-synced box office POS accepts cash, cards, and comps, while iOS and Android scanners with tri-cellular fallback clear thousands per hour and keep working offline. Integrate with TouchNet, PayPal, Authorize.net, Bluefin, Zapier, and Single Sign On to fit any stack. Qualifying volume unlocks free scanners, printers, kiosks, and our US-based experts answer calls 24/7. Purplepass: high-capacity ticketing without the enterprise headache. ## What is Purplepass used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)[Admissions](https://www.capterra.com/admissions-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 304 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Ticketing / 2026 - Event Booking / 2025 - Event Check In / 2025 Our "Best of" badge program showcases products with the highest ratings... - Admissions / 2026 - Event Booking / 2026 - Event Check In / 2026 - Ticketing / 2026 Our "Best of" badge program showcases products with the highest ratings... - Event Booking / 2026 - Event Check In / 2026 - Festival Management / 2026 - Ticketing / 2026 ## Purplepass alternatives [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (393)](https://www.capterra.com/p/117828/Eventzilla/reviews/) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (45)](https://www.capterra.com/p/114659/AudienceView-Professional/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/133885/Purplepass-Ticketing/alternatives/) ## FAQs about Purplepass Overview ### What problems does Purplepass solve? Purplepass solves clunky ticketing workflows, slow box office check-ins, limited reporting, and high-fee event sales by giving venues and organizers customizable event setup, seating, scanning, payouts, and customer data in one system. Performing arts teams, nonprofits, schools, promoters, and volunteer-run venues benefit most from smoother sales, faster support, and easier patron service. Answer based on 219 reviews Overview ### Which roles and teams benefit most from Purplepass? Purplepass is most used by business owners, executives, and directors running venues, events, and arts organizations. Operations teams, box office managers, and event coordinators rely on it to manage ticketing, registrations, and attendee flow, while marketing and administrative staff use it to support promotions, customer communication, and day-to-day event logistics. Answer based on 287 reviews Overview ### What company size and industries is Purplepass built for? Purplepass serves small businesses most of all, with 86% of reviewers, and it is used most in Entertainment at 26%. It is built for education, theatres and performing arts venues, concerts, fairs and festivals, nonprofits, conferences, corporate events, and sports, with additional reviewer concentration in Performing Arts at 16% and Music at 11%. Answer based on 304 reviews Features and Usability ### What are the key features of Purplepass? Purplepass includes core event ticketing tools like online ticketing, onsite ticketing, barcode and QR code scanning, and reserved seating with seating maps. Differentiator features include point of sale for box office sales, customizable event pages, credit card processing and payouts, plus reporting and analytics for tracking sales and attendance. Answer based on 221 reviews Integrations ### Which third-party tools and platforms does Purplepass integrate with? Purplepass integrates with Mailchimp and WordPress, which reviewers cite for email outreach and embedded ticketing. It also connects with Little Green Light and Prekindle in user workflows. Official integrations extend to HubSpot CRM, SurveyMonkey, Twilio, Zapier, Zoho CRM, Constant Contact, and authorize.net across CRM, messaging, and payments. Answer based on 19 reviews Getting Started and Support ### How responsive is Purplepass customer support? Purplepass responds quickly and helps organizers solve setup, training, and event-day issues without much delay. Many theaters, nonprofits, and venue teams value direct help by phone or email, especially during transitions, though some users still want faster payouts, newer backend design, and fewer hardware or beta-version glitches. Answer based on 54 reviews Getting Started and Support ### How easy is it to onboard and train a team on Purplepass? Purplepass is relatively easy to onboard for frontline staff, volunteers, and nontechnical users, who often learn event setup, POS, and scanning with minimal training. Admins handling reporting, customizations, discounts, or advanced options usually need more time. Training is available through in-person sessions, live online training, webinars, videos, and documentation. Answer based on 21 reviews Getting Started and Support ### What customer support options does Purplepass offer, and how do users rate the experience? Purplepass offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, easy to reach, and helpful, with real people available during urgent event issues. Some mention a learning curve in the backend, but support is often credited with resolving confusion quickly. Answer based on 143 reviews Features and Usability ### How well does Purplepass handle event ticketing? Purplepass handles event ticketing well for theaters, schools, nonprofits, and venues that need flexible setup and easy check-in. Many teams like the customizable event pages, reserved seating, reporting, and scanning tools, though some mention limits around multi-user access, refund workflows, payout timing, or occasional account confusion. Answer based on 221 reviews Features and Usability ### Is Purplepass good for managing different types of events? Purplepass works well for managing many event types, from theater shows and galas to fundraisers, athletics, and registrations. Organizations like the flexible ticket options, seating charts, discount codes, email tools, and website widgets, while a few note that partial refunds, multi-user controls, and account navigation can still feel limited. Answer based on 221 reviews ## Who uses Purplepass? Based on Capterra reviews from the past 3 years Company size Based on 110 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 110 reviews Administrative 48% Administrative 48% Education & Learning 7% Marketing 7% Entrepreneurs/ Owners 7% Others 30% Top industries Based on 110 reviews Entertainment 32% Performing Arts 24% Music 17% Higher Education 14% Other 13% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ticket Reservations 4.8 (112) 81.25% of 112 reviewers that rated this feature as important or highly important Purplepass offers a straightforward and flexible ticket reservation process, letting you easily select seats, apply discounts, and manage group bookings. Reviewers appreciate the intuitive interface, organizational benefits, and how it simplifies both box office and customer experiences. Barcode/Ticket Scanning 4.8 (78) 76.92% of 78 reviewers that rated this feature as important or highly important With barcode and ticket scanning, you quickly admit guests using mobile devices or provided scanners. Users think scanning is fast, reliable, and easy to train staff on, and they value the data collected for attendance tracking and post-event reporting. Customer Data Management 4.7 (76) 73.68% of 76 reviewers that rated this feature as important or highly important It gives you robust tools to collect, search, and export customer data for marketing and reporting. Some reviewers find it easy to pull custom reports and communicate with patrons, though a few mention the batch search and export process could be more intuitive. Seating Map 4.8 (69) 76.81% of 69 reviewers that rated this feature as important or highly important The seating map feature helps you visualize venues, assign seats, and manage multiple sections or price points. Reviewers appreciate the map’s clarity, customization options, and how it makes seat selection easy and professional for both organizers and patrons. Event Management 4.9 (61) 85.25% of 61 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Reporting/Analytics 4.7 (56) 75.00% of 56 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Purplepass 104 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools that help educational institutions or fundraising organizations connect with alumni Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event With barcode and ticket scanning, you quickly admit guests using mobile devices or provided scanners. Users think scanning is fast, reliable, and easy to train staff on, and they value the data collected for attendance tracking and post-event reporting. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Schedule in-person or online classes Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Manage, organize, and store contact information Track, store, and access client contracts or licenses Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically suggest related, complementary or add-on items to customers It gives you robust tools to collect, search, and export customer data for marketing and reporting. Some reviewers find it easy to pull custom reports and communicate with patrons, though a few mention the batch search and export process could be more intuitive. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Track collected or paid charges for services performed or access granted Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour Software designed for higher education organizations Store, manage and track all forms in a centralized location Register a group/batch of attendees Curating an intentional list of prospective guests as per relative interests to achieve specific goals. Software designed for kindergarten through 12th grade schools Obtain tickets via Kiosk upon arrival at event Automatically identify and save contact information of potential customers Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Notifications via mobile devices Allowing users to order, pay for, obtain, and validate tickets using mobile devices Manage and handle various international currencies Utilize the same app for multiple events Manage and support multiple languages Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information In-person, onsite registration Allows event organizers to sell and manage tickets directly on-site Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Specify type/number of reserved tickets based on seating selected during booking Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Grants the users access to all events for one season The seating map feature helps you visualize venues, assign seats, and manage multiple sections or price points. Reviewers appreciate the map’s clarity, customization options, and how it makes seat selection easy and professional for both organizers and patrons. Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Allow customers/users to submit support queries and service requests Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Purplepass offers a straightforward and flexible ticket reservation process, letting you easily select seats, apply discounts, and manage group bookings. Reviewers appreciate the intuitive interface, organizational benefits, and how it simplifies both box office and customer experiences. Customize, sell, and distribute tickets Organize and track the physical movement of goods from one location to another Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Make a list and register visitors Interact with data visualization elements, such as charts and graphs, to drill down into data Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Features 4.7 (276) 4.7 Based on 276 reviews ## Pricing Value for money 4.9 (271) Value for money 4.9 (271) 4.9 Based on 271 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) ## Support, customer service and training options Customer Service 4.9 (299) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (299) 4.9 Based on 299 reviews ## User reviews Overall rating 4.9 Based on 304 reviews Filter by rating 5(273) 4(25) 3(5) 2(0) 1(1) Mentioned topic Sorted by most recent MW Mikki W. Ticket Chairperson Sports ### "Awesome to work with!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 I have used Purplepass for quite a few years for my rodeo. It is a 3 day event once a year. The equipment is user friendly and building the events is very user friendly. But the staff is really what keeps me returning. They are so eager to help with whatever I need and their response is very quick. Pros System and equipment is very user friendly. The staff has been absolutely amazing to work with. Love the simplicity of the program. Cons When Purplepass did an update a few years back there were some issues but they have fixed them and gone above and beyond to make sure I am taken care of. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) [Agile Ticketing](https://www.capterra.com/p/70993/Agile-Ticketing/) Reasons for choosing Purplepass Cost was a big part and ease of the system. Set up was easier. Had everything I needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BO Breanne O. Dance Department Director Entertainment ### "Easy, Efficient and Reliable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2026 I have had an extremely positive experience with purplepass. Building events is extremely easy and customizable to what I need. The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly. Pros It is easy to use, and completely customizable. The platform allows me to host various events throughout the year from ticket events to registrations. Financial reporting is extremely transparent and quick. Troubleshooting any issues is fast and reliable Cons One thing that has come up on the POS side is the inability to use apple pay. I think costumers would appreciate that as an additional form of payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Natasha H. Digital Media Coordinator Sports ### "Clean, Professional Layout That’s Easy to Integrate and Share" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2026 The overall Pruplepass has been great. Having the ability to see ticket sales in real time, instead of having to wait for someone else to provide that information. We can also get the ticket page up much faster on our end, rather than working with an in-house ticket team and having to wait because we’re not always their main priority. Overall, it’s nice to have more control over the process. Pros I love how clean the layout is. It makes it easier for customers to see all the information they need about our event. It looks very professional and helps our event feel more legitimate. It was also very easy to integrate into our website and share across our social channels. Cons Overall, I have no complaints. One thing that would be nice to have in the overview section is the ability to place a photograph. I love keeping the logo in the main header, but it would be great to also add an image further down the page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Colleen F. Operations Events Services ### "Outstanding platform for event ticketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 We have used Purple Pass multiple times because we have been very happy with the platform as well as the support. Pros Purple Pass stands out for its commitment to customer service as well as its straightforward ease of use for admin and end user. Cons We had no problems whatsoever with Purple Pass. The support team was highly responsive and excellent at troubleshooting any issues so no complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Lavanya R. Operations Music ### "First time Purplepass user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2026 Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it. Pros It has good customization capabilities. Reporting is very detailed. Their support is very good when we reach a human. Cons Probably more beginner-friendly videos explaining what not to do also. The AI needs more training for support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John W. Ticket Management Non-Profit Organization Management ### "Thank you Purplepass" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 Excellent customer service and excellent experience. Excellent attention to detail. Always willing and able to assist with issues. Pros This is the third year that we have worked with Purplepass and the customer relationship bonds that has developed is invaluable. During our events and the planning of them, the event ticketing has been seamless. Our representative nice has valuable insight that has become/been helpful in event planning. He and his organization have been so attentive to the needs of our organization and have gone above and beyond to meet our goals. If you are an organization that is looking for a business that is strives to help you reach your event goals, you need look further than Purplepass for your needs. Cons There are no cons working with Purplepass from my personal experience. I had a great experience. Highly recommend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bailey A. Annual Giving, Donor, and Alumni Engagement Coordinator Fund-Raising ### "An easy to use, versatile platform with amazing support even after signing the contract? Yes please! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 My experience with Purplepass has been excellent, and because of that, I've confidently recommended it to many folks. Purplepass support specialists (shoutout to \[sensitive content hidden\] .!) are there to help long after implementation. Whether it's learning new features or finding ways to accomplish something specific, they are knowledgeable, personable, and easy to reach. They are also willing to train new users on aspects of the platform, which makes it easier when there is staff turnover. They act as a partner in our operations, and it keeps our team from missing a beat. Pros Purplepass truly fits all of our needs. The versatility has allowed us to expand our usage beyond what we thought was possible. It was initially purchased to handle our event management and ticketing. Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more. Our greatest test of the system was our annual gala. We received such high praise from our attendees. We are grateful for Purplepass for giving a great experience, whether it be to our guests or staff. It truly helps our organization shine. Cons There are not any features that we are unhappy with. We are excited for the addition of ApplePay as a payment option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Keri Jeanne B. Director, Theatre and Operations Entertainment ### "User Friendly, Great Customer Service, Terrific Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 They made the transition seamless and simple. Our rep \[sensitive content hidden\] is so responsive and I never wait more than 24 hours for a resolution to an issue or help with something. I am very happy we made the switch to PurplePass. Pros It is incredibly user friendly and their customer support is some of the best. You cant beat the pricing for the functionality and ease of use you get with the platform. Ticketing is so easy and the Box Office platform has made out check in process so much more efficient. Cons The only thing I wish they had was the ability to have more than one user per account. We have multiple people that access our platform and I wish we had the ability to have unique user names for each person instead with access limits of one blanket user that has all access. Switched from [Arts People](https://www.capterra.com/p/10010710/Arts-People/) needed a more "friendly" and updated platform that gave us the ability to do what we needed and with a lower price point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kathy C. Admissions Events Services ### "Excellent customer service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 Great staff, good experience. Our representative walked us through the setup process was open to creating new options to meet our needs and unique setup. Pros One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly. The customer service from our account representative, \[sensitive content hidden\], has been nothing but stellar! He is there to walk us through being able to set up our event ourselves, help when needed and offer excellent solutions. We are in good hands and the stress of ticketing or equipment issues is far less than any other product we have used previously. The system processing security and value is perfect for our event. Admission scanning process is easy to teach volunteers in less than 5 minutes! Cons We would like to see the ability to use the terminals at the front gate and provide a QR code receipt to bring to entry gate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rob R. It Chair Food & Beverages ### "PurplePass Makes Event Ticket Sales and Management Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 I have used PurplePass for the last 5 years for advertising and ticket sales for at least 40 events. As the IT Chair of our club, I find using the product is intuitive and easy to use. Features that streamline building events is the capability to replicate a past event as a template for a future event. The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee names and food preferences is invaluable. Reporting capabilities are great to use in managing events, use for attendee check-in, and reminder notifications. Lastly, I can't say enough about how valuable their customer support team has been in assisting me promptly when I need product support or custom seating maps built. Pros The product is easy to use, provides the perfect platform for advertising and conducting ticket sales for all of our events which we host 6-8 each year. Cons Inserting images within the content of the description of events requires an outside hosted file structure to import from. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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