--- title: "Purplepass Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Purplepass the right Ticketing solution for you? Explore 304 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/" page_type: "reviews" language: "en" --- Purplepass 4.9 (304) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Purplepass Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews RR Rob R It ChairFood & Beverages, Self-employedUsed the software for: More than 2 years. “The ability to use seating maps for reserved seating is great and having options for custom questions to obtain customer information such as attendee names and food preferences is invaluable. “ November 5, 2025 Sara B Communications SpecialistMusic, 10,001+ employeesUsed the software for: More than 2 years. “My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to disruptions during events.“ August 7, 2025 CS Charlie S Executive DirectorMusic, 2 - 10 employeesUsed the software for: 1-2 years. “We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in whatever form is most useful for communicating with staff, board, or advertisers and funders.“ April 17, 2025 BO Breanne O Dance Department DirectorEntertainment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “One thing that has come up on the POS side is the inability to use apple pay.“ May 1, 2026 SR Sumanth R Board MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive platform.“ April 28, 2025 KF Kate F Executive DirectorPerforming Arts, 2 - 10 employeesUsed the software for: 6-12 months. “In fact, the few problems we've run into have been due to my own user error and slow learning curve (it can be hard to adjust to a new system after four years with the previous one).“ April 4, 2025 ES Eric S Executive DirectorPerforming Arts, 2 - 10 employeesUsed the software for: 6-12 months. “Purplepass has made it easy to set up events, manage ticket sales, and offer accessible options for our audiences. While we wish the payout process were a bit faster, the platform’s ease of use and responsive customer support have made it a valuable part of our workflow.“ June 22, 2025 SR Sumanth R Board MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it.“ April 28, 2025 ## Showing most helpful reviews Showing 1-25 of 304 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Keri Jeanne B. Director, Theatre and Operations Entertainment Used the software for: 2+ years ### "User Friendly, Great Customer Service, Terrific Platform" November 7, 2025 5.0 They made the transition seamless and simple. Our rep \[sensitive content hidden\] is so responsive and I never wait more than 24 hours for a resolution to an issue or help with something. I am very happy we made the switch to PurplePass. Pros It is incredibly user friendly and their customer support is some of the best. You cant beat the pricing for the functionality and ease of use you get with the platform. Ticketing is so easy and the Box Office platform has made out check in process so much more efficient. Cons The only thing I wish they had was the ability to have more than one user per account. We have multiple people that access our platform and I wish we had the ability to have unique user names for each person instead with access limits of one blanket user that has all access. Switched from [Arts People](https://www.capterra.com/p/10010710/Arts-People/) needed a more "friendly" and updated platform that gave us the ability to do what we needed and with a lower price point. Review Source JH Janice H. Board Member and Box Office Manager Music Used the software for: 2+ years ### "Best Customer Service and Value for the Money" August 25, 2025 5.0 Purplepass has been an amazing value for the money, and as a smaller community non-profit orchestra we are fortunate to have found them. Because of Purplepass, we are able to offer our patrons reserved seating & season tickets with easy PDF delivery by email. We have the choice whether to pay the ticketing fees ourselves or pass those on to the patron. It's easy to edit our events and add discount codes and graphics. Payouts happen quickly once events are over. All in all, we are extremely happy with the platform and the customer service, and we intend to stay. Pros The thing I like most about using Purplepass is the terrific customer service. They are swift to respond no matter when I contact them. The fact that someone is available the day of a concert (like a Sunday afternoon matinee) to help makes all the difference. Cons Sometimes the steps to "do everything myself" with setting up a season of events can be confusing - but I think this has to do more with user error than a flaw in the system. Linking reserved seating and seating charts can be tricky, too. However, any inconvenience is always offset by helpful and responsive Purplepass staff. Switched from [InstantSeats](https://www.capterra.com/p/116254/InstantSeats/) We were looking for easier management of season passes and multi-events along with seat map integration. Review Source CF Cristina F. Producer Entertainment Used the software for: 2+ years ### "AWFUL EXPERIENCE THIS YEAR" August 31, 2024 1.0 Recently HORRIBLE EXPERIENCE. JUST AWFUL. Pros I used Purplepass Ticketing for quite some time now, because of their "live ticket agents" which is basically just an answering service - but have recently had HORRIBLE EXPERIENCES in not being able to sell tickets because they can't even find my show and not being able to receive payment after the fact. Cons MY ticket buyers call my office stating that the Purplepass ticketing call center doesn't even know about my concerts at all. Their "call center" couldn't find it AT ALL. NO MATTER HOW THEY SEARCHED for it. -Purplepass redid their website and my event was not EVEN LISTED ON THEIR CALENDAR. They said it was a 'temporary' issue. Thank you very much. I needed to sell tickets. It is harder than ever and they seemed to care less about this issue and didn't provide any alternative solution. - I cannot, absolutely not (I have tried 25x at least) access my payment after my last concert. They use Deluxe Payment Exchange for echecks. I have been locked out of my account for more than 10 days and not even the representatives at Deluxe Payment Exchange can get into my account! - Purplepass is not reachable by phone and has not provided an alternative way to get my payment. My event was AUGUST 17. It is now AUGUST 31 and I still have not received payment. I just received an email from Deluxe Payment that i now need to wait an additional 2 business days (It is SAT and Monday is a legal holiday) before I can even attempt to change my password again.) - Purplepass wanted me to do a Bank ACH form. I don't trust the company they are dealing with. If they can't even provide me with payment, provide a solution, log into my account even with me on the phone and are having major, ongoing issues with their website as stated by more than 2 of their live agents. - I used to use Brown Paper Tickets for years in the past and never had a problem with them. - Purple Pass does not even provide a way of downloading all ticket buyers information so we can upload their contact and snail mail addresses to market to them in the future. We have to cut and paste individually. It is so labor intensive. JUST AWFUL. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Purplepass For their 'supposed" live customer service. it is only an answering service it seems. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) During the pandemic, they were having issues. I think they are fixed now. Review Source Response from Purplepass September 6, 2024 We are truly sorry to hear about the difficulties you experienced with accessing your payments through Deluxe.com. Please understand that Deluxe.com is a totally different company not related to us, and while we do not control their systems, we strive to assist our clients in resolving such issues. To that end, we offered multiple solutions to expedite your payment—including alternative accounts, overnight checks, ACH setup, and covering costs for a bank wire—to ensure you received your funds as swiftly as possible. Regarding the visibility of your event, we sincerely apologize for any confusion. Upon review, we found that the event was always searchable on our platform. Our investigation into the call recordings indicates that the guest didn't know how to spell the name of the performer and didn't know any other details about the event. Our team tried to help find it but it simply wasn't possible to find an event when the caller doesn't know any specifics about the event. MW Mikki W. Ticket Chairperson Sports Used the software for: 2+ years ### "Awesome to work with!!!!" May 13, 2026 5.0 I have used Purplepass for quite a few years for my rodeo. It is a 3 day event once a year. The equipment is user friendly and building the events is very user friendly. But the staff is really what keeps me returning. They are so eager to help with whatever I need and their response is very quick. Pros System and equipment is very user friendly. The staff has been absolutely amazing to work with. Love the simplicity of the program. Cons When Purplepass did an update a few years back there were some issues but they have fixed them and gone above and beyond to make sure I am taken care of. Alternatives considered [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/)[Agile Ticketing](https://www.capterra.com/p/70993/Agile-Ticketing/) Reason for choosing Purplepass Cost was a big part and ease of the system. Set up was easier. Had everything I needed Review Source VR Verified Reviewer Communications Specialist Music Used the software for: 2+ years ### "Purplepass Pros & Cons for Box Office" August 7, 2025 4.0 The highlights of my experience are the customer support, value for money, Box Office operations, and flexibility. I think the hardware could be improved, payouts could be expidited faster, and the back end, or how you make an event could use a facelift. Pros Overall, the software features an pretty intuitive interface, ensuring an average learning curve for new users. The customer service team is acknowledged for assisting users in navigating these initial challenges. It's an good value for the money, offering features and Event Ticketing at a competitive price. The Customer Service is great at assisting and solving problems. Cons The the payout process could be a bit faster. My company has experienced problems with the quality of the hardware, like scanners working improperly or, cords, and charging issues, leading to disruptions during events. The backside could benefit from a more modern design and improved usability. Switched from [Vindi](https://www.capterra.com/p/190948/Vindi/) Vendini raised their prices and so we had to look for other options. It was most attractive because of the "No Hidden Fees" Purplepass explicitly states that there are no signup fees, contracts, map building fees, or box office fees. This contrasts with some platforms that have hidden fees that can inflate the overall cost. Review Source CC Christine C. Administrative Manager Performing Arts Used the software for: 1-2 years ### "As simple/complex as you need, actual pro-active support, easy user experience" July 23, 2025 5.0 I am a former IT Analyst so I was able to plow through and set up ticketing with minimal support. The ticket sales were magical. The only issues we have had have been a few people who couldn't check out (no specifics so likely user error). We added them manually to a will call list and had them pay at the door. It's very easy to check on ticket sales, confirm purchases, and make refunds. I had barely looked at the POS before opening night when my box office person was late, I plopped my inexperienced 17-yr old daughter in front of it with a 2 minute training. Her only complaint after was that I didn't have a card scanner (we now have one). The data looked great and the POS reporting was also very simple and helpful for post-show analysis. If you have the option, start simply and grow in complexity as you learn the system. The staff is there to support and brainstorm with you, if you need it. Pros We are a young community theater wanting to grow. PurplePass has the flexibility for simple or complex events that can be customized as much or little as we want. Plus we can pass the credit card fees on to the ticket buyers but not charge them a hefty "ticketing" fee. We can also add a "donate" button and collect non-profit gifts when they check out--along with some custom questions that help build our audience. Cons Set up is more complicated than just filling in Show Title, Ticket Price, and Dates. There is a lot of hand holding built in to the system and great response from support, but it will take time to get answers to all the questions from your organization and venue, and decide on the workflow. The more you want to customize, the more time you will need to allow to get it set up correctly. It gets easier each time. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ShowClix](https://www.capterra.com/p/82542/Easy-To-Use-Ticketing-Software/)[Curate](https://www.capterra.com/p/174139/Curate/) Reason for choosing Purplepass Based on a recommendation from the staff of Gordon State College. Review Source JL Jason L. Programming Director Entertainment Used the software for: 6-12 months ### "Purplepass is a smart choice for your venue" July 5, 2025 5.0 Purplepass has been an amazing find for our organization. We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both, and Purplepass could not be beat. Pros Purplepass is a fairly intuitive platform, easy to navigate and it takes no time to set up a new event. Their system is deigned with both the customer and the customer's audience in mind. Their staff are always prompt and friendly and incredibly helpful when you have a question. Best of all, the cost to our organization is zero, Purplepass service fees are minimal and can be absorbed by your organization or passed along to the audience member, so we just adjust out pricing to offset those small costs. Cons We have had no significant issues. Purplepass has made adjustments for us as we needed them to and are working on updating some things that we had asked them about, again showing that they are responsive and have their customers best interests at heart. Alternatives considered [On The Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/)[Spektrix](https://www.capterra.com/p/89233/Spektrix/)[Ludus](https://www.capterra.com/p/136136/Ludus/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Purplepass We were impressed right away by the team at Purplepass, and services offered and the cost to our organization could not be beat. Switched from [AudienceView](https://www.capterra.com/p/114659/AudienceView-Professional/) AudienceView took fees from us every month on top of a fee per ticket, and their system was not nearly as organized or intuitive as Purplepass. The team at Purplepass was very responsive to us and made us feel at home. Review Source SJ Shehnaaz J. Founder Creative Director Performing Arts Used the software for: 2+ years ### "Purplepass, the most reliable ticketing software" April 9, 2025 5.0 We’ve been using Purplepass for over three years now to manage ticketing for our dance showcases, which regularly draw close to 1,000 attendees—and we couldn’t be happier with the experience. From the very beginning, Purplepass has offered an incredibly streamlined and user-friendly ticketing system. Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs. Our guests consistently tell us how easy and seamless it is to book tickets, whether they’re purchasing online or at the door. One of the standout features for us has been their ticket scanning device, which has made on-site check-ins much more efficient. With large crowds arriving in waves, speed and organization are critical—and Purplepass has absolutely delivered on that front. The scanners work smoothly and reliably, helping us keep lines moving and our guests happy. In terms of cost, Purplepass offers very reasonable service fees, which has been a major plus, especially for nonprofit or community-centered events like ours. We appreciate that they keep their pricing fair without compromising on features or support. Speaking of support, their customer service team is always prompt, professional, and genuinely helpful. Whether it’s a quick question or a last-minute need before showtime, their team has always been there to assist us. Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable, and efficient ticketing platform, we highly recommend Purplepass. Pros 1\. Ease of booking 2. Transfer of tickets between shows 3. Easy refunds 4. Great customer service 5. Ease of scanning with Purplepass device Cons None. We are very happy with Purplepass ticketing. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Not user friendly, Higher fees, Payments not made in a timely manner Review Source RH Ronald H. President Owner Entertainment Used the software for: 2+ years ### "Purplepass is the Best!" May 16, 2025 5.0 My overall experience with purplepass is that as long as I am in business, I will use it. It's easy and very effective. Pros Purplepass is the most user friendly ticketing site we have used. The support received is top shelf and always has been. Implementing this into our events was very easy and the number of features Purplepass is right up there with all the rest. We frequently use Purplepass for events especially in and around the bigger cities but the smaller markets are just as easy to integrate with our systems as well. Cons Can't use it enough. The Purplepass system is the easiest system we have used. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Purplepass The support given at the onset and during my time with Purplepass was unmatched. Switched from [TicketManager](https://www.capterra.com/p/155270/InviteManager/) Ticketmaster's customer support was non-existent Review Source DT Daniel T. President Events Services Used the software for: 2+ years ### "Great experience with Purplepass" October 30, 2025 5.0 Purplepass is amazing ticketing software, and offers great and easy to navigate website, competitive pricing, and outstanding customer service. Pros From the very beginning, Purplepass' Customer Service has been outstanding. We checked many other ticketing software companies, but when it came to service none could compare to Purplepass. Cons We love Purplepass, and have had no negative experiences selling event tickets and/or raising money using their system. Alternatives considered [Showpass](https://www.capterra.com/p/153637/Showpass/) Reason for choosing Purplepass Better offer financially, better customer service Review Source AM Ann M. Treasurer, Ticketing Agent, Box Office Manager Performing Arts Used the software for: 1-2 years ### "Great ticking company!" June 20, 2025 4.0 Overall, our experience with Purple Pass has been very positive. We will continue with Purple Pass and have recommended them to other theater companies in our area. Pros Purple Pass has phone service to assist our patrons. I also love how responsive our rep is when we need help. The interface is easy to use and it doesn't take long to set up an event. Cons The reporting is a bit cumbersome and it's not as easy as I would like to get the information that we need. Alternatives considered [Ovation](https://www.capterra.com/p/181479/Ovation/)[On The Stage](https://www.capterra.com/p/276686/ON-THE-STAGE/) Reason for choosing Purplepass Purple Pass seemed to be able to meet our needs best. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) We had some issues with BPT but ultimately, we switched because they weren't paying us. We did eventually receive all funds owed to us. Review Source AC Abbie C. Managing Director Performing Arts Used the software for: 6-12 months ### "Purplepass has been great for our organization." April 11, 2025 4.0 Great! The seating maps are great and the tech support has been very helpful. Pros We love the seating maps! Also, the customer service on tech support has been good. Cons Doesn't take tap to pay payments so we have lost some business or inconvenienced some of our customers. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Purplepass The ability to make unique seating charts as well as ease of taking payments. Switched from [TicketLeap](https://www.capterra.com/p/14204/TicketLeap/) The ability to make unique seating charts as well as take payments. Review Source RL Renee L. Owner Music Used the software for: 2+ years ### "Purple Pass is STELLAR! " May 23, 2025 5.0 PP is a life saver for us since BPT messed up. PP has everything we need and is easy to use! Love it! Love the staff! Pros Their Customer Service is TOP KNOTCH! Quite surprised that they ANSWER THE PHONE!! Hassle free and they know what they're doing! Cons Have no problems with them at all! Been with PP since BPT messed up. And feel confident they have our backs! Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) They messed up badly,,,had to wait forever for our money Review Source BA Bailey A. Annual Giving, Donor, and Alumni Engagement Coordinator Fund-Raising Used the software for: 1-2 years ### "An easy to use, versatile platform with amazing support even after signing the contract? Yes please! " January 15, 2026 5.0 My experience with Purplepass has been excellent, and because of that, I've confidently recommended it to many folks. Purplepass support specialists (shoutout to \[sensitive content hidden\] .!) are there to help long after implementation. Whether it's learning new features or finding ways to accomplish something specific, they are knowledgeable, personable, and easy to reach. They are also willing to train new users on aspects of the platform, which makes it easier when there is staff turnover. They act as a partner in our operations, and it keeps our team from missing a beat. Pros Purplepass truly fits all of our needs. The versatility has allowed us to expand our usage beyond what we thought was possible. It was initially purchased to handle our event management and ticketing. Our Foundation office was able to expand on that and use it seamlessly for athletic events, student club fundraisers, and so much more. Our greatest test of the system was our annual gala. We received such high praise from our attendees. We are grateful for Purplepass for giving a great experience, whether it be to our guests or staff. It truly helps our organization shine. Cons There are not any features that we are unhappy with. We are excited for the addition of ApplePay as a payment option. Review Source BO Breanne O. Dance Department Director Entertainment Used the software for: 2+ years ### "Easy, Efficient and Reliable " May 1, 2026 5.0 I have had an extremely positive experience with purplepass. Building events is extremely easy and customizable to what I need. The security of the platform is great and if technical issues arise they are troubleshooted instantly and resolved quickly. Pros It is easy to use, and completely customizable. The platform allows me to host various events throughout the year from ticket events to registrations. Financial reporting is extremely transparent and quick. Troubleshooting any issues is fast and reliable Cons One thing that has come up on the POS side is the inability to use apple pay. I think costumers would appreciate that as an additional form of payment. Review Source BB Bryan B. Music Director and Producer Entertainment Used the software for: 2+ years ### "Purplepass is amazing!" October 9, 2025 5.0 Great communication over phone and email to set things up, helps us solve problems and brainstorm ways to make our program stronger, excellent overall product and highly recommended! Pros We have been using Purplepass since 2020 for our ticketed events. They make it so easy to set-up events, help solve problems when we want to make changes, communicate quickly via phone or email, and provide excellent customer service to our patrons. Using Purplepass has made our ticketing process more streamlined, helped sell additional tickets for our program, and has allowed us to easily incorporate online ticket sales through our website for our events. Cons Nothing - everything has been wonderful! Purplepass makes online ticketing so easy to do that our organization uses it for all of our programming. Review Source CY Cindi Y. Director Performing Arts Used the software for: 2+ years ### "Great service and easy use" June 18, 2025 5.0 Very positive experience! If I ever have an issue, customer service is always quickly responsive. This system has saved us a lot of time. It's a great value for patrons as well. Pros Excellent customer service. Great ease of use. Definitely cut down on our time processing tickets and taking orders over the phone. Cons Wish reports were easier. It takes a minute to figure out how to pull them. There is a blank space on the event page that I wish were less pronounced. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing Purplepass They offered the best value for the money Review Source LR Lavanya R. Operations Music Used the software for: Less than 6 months ### "First time Purplepass user" March 6, 2026 4.0 Overall is good once we pass the learning curve. Once you log in and play around a bit and with the help of support, we can get used to it. Pros It has good customization capabilities. Reporting is very detailed. Their support is very good when we reach a human. Cons Probably more beginner-friendly videos explaining what not to do also. The AI needs more training for support Review Source KB K.J. B. Managing Director, Performing Arts Center Performing Arts Used the software for: 2+ years ### "Excellent product, service and overall value!" April 8, 2025 5.0 The team at PurplePass is incredible. I was so used to having to "fend for myself" before we found PurplePass, it took me a minute but have realized that I can rely on them to quickly respond to every ask I send their way and know that it's going to be done right the first time. The amount of time I've saved since we switched our ticketing solution to PurplePass is considerable. I highly recommend them. Additionally, all of their products and services come at a tremendous value. PurplePass's fees are among the lowest we've found and make the ticketing process very easy for us and our patrons. Pros Customer service is fast and effective. Purplepass continually implements valuable updates to their product to enhance the user experience. Every feature request we've discussed with them has either been implemented, they're working on, or they've been able to create custom solutions to acommodate our requests. Cons We haven't had any bad experiences with the people or technology. Review Source JE James E. Planetarium Director Entertainment Used the software for: 2+ years ### "It gets the job done!" July 28, 2025 5.0 We've been using it for years to run our planetarium shows for our local community. The few times I've had to reach out to customer service, I've received prompt help. Pros It makes it easy enough to sell tickets for an event. Not much more to say than that, it does exactly what it's supposed to. Cons I'd like to ability to re-list a show that was accidentally cancelled, but that's really my only gripe. Also, sometimes people get confused for when their show time actually is as the emailed ticket isn't as clear as it could be. Review Source VR Verified Reviewer Head Photographer Photography Used the software for: Less than 6 months ### "Purplepass smooth process" November 3, 2025 5.0 Pros I used it to purchase a ticket to go to a free concert and it was one of the easiest processes to getting a ticket for an event. Cons There was not much to not like about Purplepass because there were no problems with the process. It was very easy. Review Source RR Ruth R. Owner Entertainment Used the software for: 2+ years ### "Purplepass, the Perfect Ticketing Platform " May 1, 2025 5.0 I was really impressed with their platform. Setting up my event was surprisingly smooth. I was able to customize everything from ticket types to seating options without feeling overwhelmed. Purplepass exceeded my expectations. Pros Customer service was a plus. If I had a question, the Purplepass Team responded quickly and were super helpful. Cons I can’t think of anything derogatory. Perhaps, receiving my money more quickly. That being said, I would use Purplepass again. Review Source MK Mike K. Owner Sports Used the software for: 2+ years ### "A++ Purplepass is the Gold Standard" April 18, 2025 5.0 I have been using Purplepass for over 6 years now for all of my pro wrestling events at Immortal Championship Wrestling and I could not ask for an easier, more professional transaction with purchasing tickets than Purplepass, ontop of that I always use their online ticketing sales for the events as well which is just as easy to set up and professional looking as the physical tickets! Pros I have been using purplepass for over 6 years now and have nothing but good to say! Very easy to use, always lightning fast shipping, very professional design! Cons None, I have been using Purplepass for years and have nothing but good to say! They have been nothing but professional and consistent each and every time! Review Source LH Lauren H. Artistic Director Entertainment Used the software for: 6-12 months ### "Clear reporting, easy to work with" June 19, 2025 5.0 Pros Purplepass did a better job than the other ticketing services we've used. The reporting was clear, we were able to determine exactly which marketing efforts were working, and it was easy to set aside tickets sold through other avenues or promised to performers. Cons Everything worked smoothly and was easy to use. If I'm forced to come up with a negative, it might be that the site is less well-known than some of the big players. Review Source JB John B. Director Fund-Raising Used the software for: 2+ years ### "Purplepass Review" April 26, 2025 5.0 The customer service was excellent. Whenever we had a question they got back to us immediately. Pros The transaction reporting capabilities are fantastic. We can slice and dice the data through the use of simple radio buttons, and it makes me look quite smart when I produce demographic data on command. Cons We found the remote ticket scanners to be a little slow on the ticket verification process. Review Source