Who Uses This Software?

Small-mid sized manufacturing, distributing, wholesale businesses, and multi-channel etailers needing a simple and affordable cloud inventory management system with powerful feature such as barcoding


Average Ratings

105 Reviews
Badge-recommended
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Finale Inventory
  • www.finaleinventory.com
  • Founded 2009
  • United States

About Finale Inventory

Finale Inventory offers a comprehensive out-of-the-box cloud-based barcode solution that doesn't require a small team of expensive integration consultants to get everything up and running. Coupled with lot id/serial number tracking and multi-location support, Finale offers a complete solution at an affordable price. Barcode scanning will improve your operation by increasing efficiency and reducing human error. Finale also has the ability to print custom barcodes


Finale Inventory Features

  • Barcode Generation
  • Barcode Scanning
  • Custom Labels
  • Inventory Management
  • Label Templates
  • Receiving Labels
  • RFID
  • Serial Number Tracking
  • Shipping Labels

Finale Inventory Reviews Recently Reviewed!

I use Finale daily to track the inventory flow in and out of our warehouse.

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that we can sync up Finale with ShipStation to track our orders and warehouse quantities. I like that we can sync multiple Product Lookups to one Product ID.

Cons: I dislike that we can't delete Product Lookups from a Product ID once it's been created. Sometimes a product lookup will change (for a example when a part number is discontinued and replaced with a new part number), but because Finale doesn't let you remove a Product Lookup from a Product ID we will sometimes have quantity associated to a no longer valid Product Lookup.

Overall: The biggest benefit that we get from Finale is the ability to track the purchases and sales coming in and out of our warehouse.

Great Inventory Software

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Finale is an easy to use inventory software that keeps all of your inventory organized and allows you to see which locations your stock is, and makes refilling inventory simple.

Cons: Haven't run into any issues with Finale, and they are always available to help with any support or technical issues. Everything works around Excel, so if you don't know how to use excel, it may be a bit difficult.

Couldn't ask for more

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how quickly I can navigate through the Finale platform. It's almost no lag in between pages. The technical support is also as quick. When I have an issue I feel pretty confident that it will get answered and quickly.

Finale can tackle the challenges facing eCommerce Businesses with an ease that I cannot believe.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many eCommerce businesses face challenges from many different aspects of the sales/inventory flow; here at Bapmic Auto Parts Inc., we were no exception. As a large company with channels in eBay, Amazon, WalMart, and local sales, we desperately needed a ROBUST and COHERENT warehouse/sales management system.
After deciding that a cloud based software was the way to go, I proceeded to test a multitude of TOP ERP/Warehouse Management software(s). These ranged from Odoo, SKUVault, ERPNext, and the like, to more advanced solutions like SAS, Sage, Microsoft Dynamics, and so on. I was surprised in my research to find very few comprehensive solutions that would supply us with all the tools needed to unify our operations.
Then, I stumbled upon Finale...needless to say, I was extremely, and pleasantly surprised. Finale's ability to leverage ShipStation for inventory and order recording is second to none. The ease of setup, operation, and customization is a refreshing change in the world of open source, cumbersome solutions, versus overpriced, over-complicated systems.
Custom Integrations? Endless. Multiple warehouses? No problem. Multiple BINS? Done. Suppliers, purchasing, re-ordering? Done, done, and done. Sales, customers, advanced reporting, accounting charts, and inventory history? Yep, it's covered. Receiving? Of course, even with Expiration Dates or LOT ID's. Can it barcode?? Yes sir. Support? Top Notch.
Take the Free Trail, you will NOT be disappointed.

Overall: Honestly, we have seen a 100% or more efficiency increase in daily operations since taking on Finale.
Every aspect of our eCommerce business was improved by the implementation of this software. I would recommend it to anyone needing a solution for warehouse management, regardless of their stance in the eCommerce world. The pure inventory capabilities of this software are exemplary.
We have been able to improve our receiving, order accounting, inventory maintenance, returns, shipments; literally EVERY aspect of our business was improved by the acquisition of this software.

Decent

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Finale is a decent cloud based inventory service. Allows for multiple warehouse setup, and is easy to use.

Cons: This software requires a good amount of manual entry which can be tedious with updating information across multiple sections

Using Finale Inventory software has been a very positive experience.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have keyed in 30 Field Reps' shipping information into the Finale system, along with 25 descriptive SKUs and inventory counts. It's simple to create Sales Orders for them and Sales History is automatically generated for easy review and analysis. We wand all inventory used each day and have a current count at all times.

Cons: We had some issues with the Windows Explorer platform but those went away with moving over to Google Chrome.

Overall: Clean and neat inventory tracking and Sales Order creation. (Industry is not represented below and is multi-disciplinary).

Without good customer service, even the best software is pretty much worthless.

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Finale Inventory is very easy to use, not overly-built and accessible to the small-medium sized business who do not need a complicated ERP management type system.

Right out of the gate, it is very easy to set up and start using, so that you can be productive in the first day. Simply start where you need, and build outward from there. There is no need to make things complicated. You can start small and add things in as you need.

The concept of a "build" is especially helpful to assist in managing products that are parts of other stock inventory products, and you can utilize this concept for as many layers as makes sense. For instance, several products can be included into another product "build". That product can then one of several products that make up another product "build". And so on, and so on. You can make things as granular or as broad as you need, and Finale Inventory will assist in this process, without limiting your style of work.

It is web-based so that it is accessible anywhere you are traveling.

Finale Inventory has everything a basic inventory system should have, without the overwhelm usually associated with such systems.

Customer service is extremely responsive and superb. We recently asked for a report that we needed for stock takes - on a Sunday night. On Monday morning, it was finished. EXCELLENT!

Highly recommended to test drive , you won't be disappointed.

Cons: A web interface has it's limitations, but even that is being improved! Being in the cloud make internet connectivity necessary when using. No surprises there.

Overall: Simple inventory that fits how we work.

My Inventory Experience with Finale was and is amazing!!! They have a solution for EVERYTHING!

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like everything about it. It tracks my inventory, it allocates my inventory for my orders. It helps me tell in my shipstation integration what I am able to ship and not ship saving me hours and hours of man time. Its tells me what I have at all times, so I know what I need to fufill the rest of my orders.

Oh and on top of all that the Service I get from Chinh and his team is amazing! They are able to answer any questions I have very thuroughly and give me direction and solutions to any and all issues that I am facing.

Cons: I honestly dont have anything bad to say about this software, it has helped me in every way possible to speed up my business

Overall: Faster turn times, Less man hours

Finale Inventory has been a game changer for us. We can now track our inventory on multiple channels

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We added Finale Inventory to manage our inventory across multiple sales channels. Finale Inventory is easy to use and it does the job. Setup was simple and customer support is fantastic. When we have questions we can't figure out on our own we get a response within hours, not days. It's also easy to create PO's and automatically adds the inventory when the products are received.

Cons: The only suggestion I would make is on the Product Lookup page. I experience some challenges when adding multiple quantities (packing) to a product lookup. I've learned a workaround, but other than that I use it regularly and love it.

Good quality Product. Outstanding Service.

Jul 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like I i said in the title the service provided is outstanding. Quick and helpful response.
The platform is easy to understand and you can customize the reports to fit your needs
It is very intuitive.

Cons: The look of the product is bland. It is text based menu system. It works, but lacks the finished polish that other products i work with have.

Overall: Better Oversight of our inventory and better accuracy in picking packages. It also allows us to better handle Product Kits

Excellent, Very Professional

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, Convenient and always growing to meet your needs.
A Family like Customer service that will help you with any questions you might have.

Cons: NONE, I would highly recommend this software to any company handling any type of inventory, from Explosives to Pencils. This software will work for anything and everything and the staff will meet any request you have in a timely manner

Excellent product, wide range of functions, amazing customer support, thanks Chinh!

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very convenient to use, and has a very wide range of functions and compaitibility. It also allows us to automate pretty much everything involved in our inventory and warehouse.

Cons: I wouldn't mind a desktop application, and maybe a bit better function with multiple tabs, I find it tends to lag with more than one.

Overall: Fully managed warehouse & Inventory with easy to understand setup.

Superb service, perfect for our needs, easy to use

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials.

Having Finale Inventory has really helped as our group as we have grown. It's very easy to use and their are still numerous features that we haven't fully explored. Pricing is very reasonable as well.

The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. He's spent extra time walking through problems with us over the phone. This company really goes out of their way to make sure their customers are happy. I can't stress that enough.

We have used Finale since late 2014 and are currently in the process to expand our use of it. We are very pleased with both the software and the tremendous customer service and user support.

Cons: Overall, we are extremely happy with the software. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). So we don't suggest relying solely on re-order thresholds. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment.

The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.

Really good and fun to use inventory management system

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive UI, slightly different but better than many legacy applications
Easy to configure UI, reports, forms and custom fields
Reports and forms are very easy to use and output in different ways
Data load from Excel via cut & paste is very intuitive and just cool
We use it to track mainly individually barcoded items, works really well
Customer service is outstanding
Training videos are great way to start with the system, short and sweet per topic
Where we found a functional deficiency, there has always been a viable workaround

Cons: Sales quote not set up yet for tax handling (I am sure it will happen at some point)
Sometimes couldn't make the last detail of a report work, here the outstanding customer service always delivered an answer in no time

Overall: Full process covered from purchasing via inventory management to sales and invoicing. We even included light manufacturing using a workaround. Customer service is scheduled to go live shortly.

it does not save data properly

Jun 07, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: need to properly save data then this will be the best inventory system on the market

Pros: easy to use and they constantly apply updates to the system. easy to receive inventory and system is adaptable

Cons: if you try to edit an existing order it does not save the change sometimes which causes me to constantly have to edit the same order multiple times and re-sync the scanner so I can pick the order. This also causes inventory to over sell which caused a big headache because now I have to contact the customer to cancel the order which they are not always happy about. I also would recommend auto-instant wifi sync as this will also minimize mistakes if you operate on more than one scanner

Finale software has surpassed all my expectations! It has made running my business easier.

Apr 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use! When you don't understand how to do something, there are help videos for everything! It works extremely well with Quickbooks which is essential for running my business smoothly.

Cons: There is honestly nothing I don't like. The few instances that I have come across a report or screen that doesn't work exactly for my business, the team are able to make accommodations for me. The customer service is amazing!

Overall: I know the inventory in my warehouse at any given moment.

Exceptional Inventory Management Software

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Using the Finale inventory software with ShipStation integration has allowed our company to automate and streamline our order processing and inventory management, dramatically saving time and money. Finale does a wonderful job of allowing us to keep track and stay on top of ordering the multiple components that make up our products we sell. With a simple and direct approach, we were able to be up and running in an incredibly short amount of time. Finale's customer service has been very prompt and helpful. Highly recommend this software to anyone who is managing an inventory and looking to save time and money!

Exceptional Customer Service and Outstanding Software

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Finale Inventory is fantastic! I was especially pleased with the customer service when an error arose. They handled it professionally and honorably with placing the customer first. Very hard to find this in a company today. Highly recommend for all your inventory needs!

Pros: The ease of use , the integration with hosting site and customer service is exceptional! The layout and reporting make it easy to get all staff onboard quickly.

Cons: Not a con, but I didn't use all the features they offer. For my business, there were features that I did not need but it was great to know I could access features if needs arised.

Very functional application with knowledgeable and attentive tech support

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The inventory tracking is top-notch, and it's eliminated all instances of us shipping an incorrect item. The app is feature-rich, and whenever a feature is lacking, Mike & Chinh work to quickly create the functionality we've requested (when possible). They are quick to respond and help us when needed, and we look forward to using Finale for years to come!

Cons: Why spend time writing a con when we can just ask them to add a given feature? They have addressed every issue thus far.

Finale Inventory

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Finale Inventory to manage our frozen and chilled food logistics business in the UK since 2014, and from our initial enquiry until now the software and support have been nothing less than excellent.

It's an ok product

Feb 09, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I am not a huge fan of finale but it is very simple to use and implement.

Pros: Very easy to use, cheap, and easy to implement.

Cons: Not much to it.

Great Customer Service

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and train people on.

Cons: Lack of customization on invoices, emails, etc.

Overall: Customer Service has been amazing and you can't beat the product value! A great solution for small to medium companies.

Great Service!

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of importing data using Excel spreadsheets as well as the ability to link with so many other platforms.

Cons: Extra smart scanner purchase was not expected. I'd like some more functionality with a basic USB scanner directly into the software.

Overall: We are using Finale Inventory to run a fireworks company and the service is outstanding! Phone support is quick and painless and the inventory is remarkably easy to use. If you have decent excel files with data, inputting your information is quick and painless.

It has already saved us countless time and trouble. I would highly recommend it as an amazing value!

Recommendations to other buyers: Thanks for working so hard to create a satisfied customer!

Finale Is The Best Inventory System On The Market & Amazing Customer Support

Jan 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It keeps track of inventory for all sales channels in one place.

Cons: Nothing

Overall: We have been using Finale for the past year and a half and it truly is awesome. It does take some effort to fully understand and utilize, but, it's well worth the effort.

Even better than their 5 star software is Finale's 10 star customer support. I like to believe our business has the best customer support, but it can't hold a candle to the extra mile the folks at Finale go to help their customers.

Thank you Finale for a great product and truly out of this world customer support!

Good but could be great

Jan 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support and ease of use

Cons: no real updates in 6 months

Overall: Finale has worked really well for us but we are waiting on some features. Wifi syncing on the barcode devices would be great and a phone app would also really improve the experience. The ability to combine stocks together as 1 item/barcode would also be nice. However, the overall functionality is very good.

Recommendations to other buyers: It gets up and running fast

Vendor Response

by Finale Inventory on May 09, 2017

Hello JD, Based on customer demand, we have release Wifi syncing for the barcode scanners. More information can be found here: http://www.finaleinventory.com/blog/product-news/wifi-syncing-available-for-mobile-barcode-scanners

Great software. Terrific service!

Jan 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use.
Design is clean.
Search function is very user friendly.

Cons: If a user makes a mistake you cannot undo the action.
Would love to be able to track our equipment with our sales.

Overall: I became a new user during the most important time of the year for us. The Customer support representative at Finale went above and beyond to assist me with teaching me the key tools I would need to succeed during the first week to keep operations running until I had the time to learn the system. Throughout the past 6 months, he has answered any and all questions from the most basic to the most complex. The Finale software is very efficient for us and the service that comes with it makes it worth every penny.

Recommendations to other buyers: Would love to have a compatible CRM system built into Finale to manage contacts and sales more in depth.

Almost Perfect for our needs

Jan 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The company I work for began using finale after a custom built program we were using failed. Finale has more than simplified the work we have to put into function efficiently. There are a couple of snags we ran into that are still under development by the engineering team. I hope to be seeing some new features in the new year. I'm very satisfied with Finale Inventory

Great Software

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Finale was the key to managing all of our marketplaces. We were having to manually go to each marketplace and update inventory. Finale has automated our entire process.

Great Service

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Installation and importing our data was easy with the great import capabilities of Finale. Customer support is fast and effective.

Great Software and Flexible Use

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a medium sized online seller with several market places, finale is critical in our operation to keep all the inventory correct.

easy to use and easy to customize... the customer Support is excellent ......

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Before using Finale Inventory... it was very painful to maintain our database and generate the report as per our company need but now everything is on my finger tip. Just a click. Easily customizable purchases /sale/customer/Inventory reports helped me to get what I need.
Thanks Finale

Excellent User Friendly System!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Inventory Management.

Cons: The flexibility of Reports is slightly limited.

Overall: Finale Inventory is easy and extremely user-friendly. A system that's flexible and customizable to user's business needs. Top-Notch!

Finale, Just OK

Dec 05, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: This inventory management software is basic and simple, which is good if you are running a smaller business, or doing drop shipping on Amazon or Ebay. It is not so effective if you are shipping both domestically and DI, while utilizing a 3PL.

Vendor Response

by Finale Inventory on December 05, 2016

Hi Seth, we have continued to increase our shipping options over the past year. We have many customer with similar requirements (shipping domestically and DI, while utilizing a 3PL.), and they have success using our software. If you would would like additional assistance, please contact us at service@finaleinventory.com and we'll be happy to provide feedback how best to apply Finale to your application. We're happy to help.

Fits like a glove

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The handheld warehouse functionality

Cons: The lack of product filtering and grouping, Product "grids" are limited to only 4-5 filters and several of those are fixed. You also can not save searches or filtered results.

Overall: The finale has really allowed us to effectively manage our warehouse. We are on a service plan level that provided one on one help setting up the system and believe it was worth the extra money. WE have been using the service for almost two years and our happy on all fronts. As an FYI for us, the real part that separates Finale from other WMS systems are the handheld scanners. No other system in this price range offers this functionality and it is a great time saver. Their customer service is great but not needing to drag a laptop or a funky smartphone solution through the warehouse is a game changer. There is allot of functionality that we cannot speak to as we do not use allot of it the warehouse module is rock solid.

Recommendations to other buyers: Stay on a plan that has ongoing support. By speaking with my service rep about our companies needs some of what we needed was implemented making the service even more valuable to us

Finale review

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite part is that it tracks multiple skus from different sales channels. It is awesome. Exactly what I need.

Cons: Doesn't integrate with Ultracart. I need this badly.

Overall: I love it but I really need you to be compatible with ultracart. that would save my life so much. I have to manually add it to Ultracart. It really adds to the difficulty of managing. I hope you guys are working on this because the Ultracart platform is such a great one for e-commerce I won't be leaving it. Please Please Please do it. I would have given you all five stars on everything.

Recommendations to other buyers: Integrate it with Ultracart!

Glad We Switched!

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's web-based and easy to use.

Cons: Their support is hit and miss. I think they're a smaller company. When you can get Mike or another person on the phone, they're amazing.

Overall: We were using Wasp Inventory Control before switching to Finale and my only regret is not switching earlier. Wasp has a 1990s software feel to it. We were very limited by its clunky features and usability. The finale brought our company into the 21st century. Its simplicity has saved a tremendous amount of time. Its features allows us to be more effective with our inventory spend and helps us get products in our warehouse quicker. I highly recommend Finale.

Recommendations to other buyers: Use it.

Finale is an amazing tool that has helped us keep a huge client over the years!

Dec 01, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Chinh and the gang have been really great. They really take care of us as the customer and do whatever it takes after hours even to solve problems and answer questions. We very much appreciate the relationship that we have with Finale Inventory.

Just the inventory tool we were looking for!

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is exactly what we needed. Handles all the complexities at a fair price.

Cons: A lot of initial set up on our end - but that's because of our own internal inventory issues.

Overall: We needed a program that would like to our online shipping program to track and manage our inventory. We had previously been doing manual counts with excel spreadsheets so having this makes keeping track of inventory a lot easier, more efficient and accurate. Unlike some other programs we had researched, Finale Inventory handles our 'kitting' needs without being overpriced. Customer service was on par. Highly recommended!

Recommendations to other buyers: No

Small But Growing Business on Multiple Platforms

Dec 01, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Centralized inventory synced across multiple sales channels/platforms

Cons: Sometimes "clunky" or quirky in areas; adding new products a little cumbersome; more sales channels to sync with would be great (Please get Weebly soon!)

Overall: Finale has done great solving the main need we had, that is, a centralized inventory that is synced across multiple selling platforms. They worked with us to be one of the first customers syncing to Amazon.co.uk which was great. There have only been a few selling platforms they do not yet support but we are hoping to come soon.

Sometimes the software is a little quirky to use, but for the most part, is pretty stable and you can usually find a good workaround. It is limited in the fact you cannot centralize listings/data and push those out (only inventory stock levels), but for the cost of the product, this was understood.

Still love it and plan to continue using it going forward.

Recommendations to other buyers: Nothing not already said

New User to Finale

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Our rep is outstanding! He takes the time to explain everything, even what I call silly questions. We could not do this without his assistance!

Good for its Capability

Dec 01, 2016
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Incorporates Shipstation

Cons: Does not calculate reorder levels automatically

Overall: There are some features and functionality that are lacking. I'd love there to be a feature that calculates reorder levels based on stock levels and output of product.

Great IMS and the support is GREAT

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have had a great experience. A very smooth transition from Brightpearl and any questions that I have are immediately answered by Chinh. Great vendor!

Great Inventory Management for the Right Price

Dec 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Mobile device solution for picking, receiving...etc. You can customize product/stock screen view and add/remove filters to see what you need. Lots of features and ability to customize.

Cons: No wireless syncing available yet and you have to create product lookup for everything you list on selling channels or otherwise will not update. This should be automatic.

Overall: Finale offers inventory management for your online selling channels as well as warehouse. Very easy to use. Some improvements are a must such as wireless syncing and eliminate the need to create lookups. Overall very satisfied

Vendor Response

by Finale Inventory on May 09, 2017

Based on customer demand, WiFi syncing for the barcode scanners is now available. More information can be found here: http://www.finaleinventory.com/blog/product-news/wifi-syncing-available-for-mobile-barcode-scanners

The Best Customer Service and a Great Product to Manage Inventory

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and the support is fantastic. I can't say enough about how they respond quickly!

Overall: My immediate first impression is the AMAZING positive customer support during implementation of Finale Inventory. The training, tutorials and available tools have provided an efficient way to resolve any questions when maintaining inventory with the Finale Inventory application. This company continues to expand its software features, and I look forward to more options as they grow. The integration with other software programs such as BigCommerce, ShipStation, and Square was a smooth process. I would highly recommend them when considering great customer service and an affordable inventory management system.

Recommendations to other buyers: I would highly recommend taking advantage of the tutorials as well as the customer support if any questions arise.

Helpful + Organized

Dec 01, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Love that it immediately updates inventory on ALL sales channels to keep us from overselling!

Cons: Sometimes the connections page is very confusing when you can't fix an error.

Overall: We love using Finale for our inventory system! It is so helpful to have a home base for all of the sales channels we use.

Excellent Customer Service

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I hit a few snags while trying to set up integration, but their team was extremely patient with me and very helpful when guiding me through the process. I would recommend Finale to anyone. They also respond very quickly to emails and questions.

Great tool

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Cost, functionality, speed of application in a browser

Cons: Some bugs

Overall: I have a family business with roughly 600 SKUs that is growing fast. The kids run it and the inventory would be absolutely impossible to manage without good software, especially considering some of the SKUs are purchased on a JIT basis. Finale does a great job of simplifying it. Placing reorders with vendors only takes a few minutes every day and it integrates well with ShipStation to simplify that process. We have occasional bugs and issues, especially with the scanners, but as far as I can tell, the software offers quite good value at a reasonable cost.

Finale inventory

Dec 01, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The software worked well and did what we needed. Some of the user interfaces are not intuitive which requires a support call or an email to configure it out.

Not the most amazing interface, but simple and easy to use

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We use Shopify, clickfunnels and shipstation. Most inventory softwares want their software to be the first point that the order hits (In effect, Shopify/Clickfunnels to Inventory software to shipstation.) Well that works great for shopify, but not very well for clickfunnels. So there's not very many inventory solutions that can track inventory in the background, But finale does it flawlessly. It has a very simple interface - there are other platforms that are much better. But Finale gets the job done just the same.

Pros: Will work in the background with shipstation. Does not require that it's the first point of contact.

Cons: Very simple design. Nothing fancy

Recommendations to other buyers: Give it a try!

Not the most amazing interface, but simple and easy to use

Oct 20, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Will work in the background with shipstation. Does not require that it's the first point of contact.

Cons: Very simple design. Nothing fancy

Overall: We use Shopify, clickfunnels and shipstation. Most inventory softwares want their software to be the first point that the order hits (In effect, Shopify/Clickfunnels > Inventory software > shipstation.) Well that works great for shopify, but not very well for clickfunnels.

So there's not very many inventory solutions that can track inventory in the background, But finale does it flawlessly. It has a very simple interface - there are other platforms that are much better. But Finale gets the job done just the same.

The Best Option

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Finale has saved our parts department. What was once a mess from start to finish is now organized. The team at Finale has been AMAZING at helping us customize the program to suit our needs. I have recommended this to every person I know. Simply the best money we have spent on Tech in years.

Pros: I love how customizable it is. We were looking for years for a solution to our part inventory needs and finally found it.

Cons: We can not export any spreadsheet with photo info / links included.

Recommendations to other buyers: Sign up! We spent months and years looking for options... this is the best value out there!

Chocoley Loves Finale

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system. Having been on the Finale system for the past year, we have been able to easily integrate our website, Chocoley.com, Shipstation, QuickBooks and Amazon.com for a seamless and accurate management of our inventory across all marketing & sales channels. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. No costly software to buy and the customer support has truly been unbelievable... I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system... always with a great attitude and willingness to help and never making us feel like we're taking too much time...and not charging a dime for that added benefit is HUGE!!! Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. I can't imagine using anyone other than Finale for our inventory management system.

Finale is One of The Best Business Decisions We Made Last Year

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love the simplicity and efficiency of the program. It looks clean, is easy to navigate and is completely intuitive and easy to use, even for beginners. It isn't visually overwhelming and cluttered with too much "stuff", it is super simple yet very powerful.

We started out with Finale a little over a year ago after spending several months researching every program on the market, reading reviews and really doing our due diligence before finally zeroing in on Finale. We have not looked back since.

Chinh, Chris and Mike are exceptionally attentive to our every need. If ever we have had a question, problem or a suggestion, they are super quick to respond (usually within minutes) and address it immediately. They have a super hands on approach and honestly seem to care about building a quality business by caring about their product and their customers.

They have gone above and beyond to integrate Finale to work with various online channels that we sell on. For instance when we started they did not yet have an integration for pushing stock levels to Overstock and we expressed our need for this and within a month they used our Overstock account as the guinea pig for building the integration. They encountered some bumps in the road linking up with Overstock's API and Chris and his team were able to work around them with lightning speed and we have had a seamless Finale to Overstock inventory integration ever since.

Finale has truly changed the way we do business and increased our productivity and efficiency 100 times over. I mean we were literally in the dark ages before we started using Finale, we had no digital inventory control, we were updating online marketplace inventory manually every day, it was literally insanity with all the products we have, which is THOUSANDS. We are truly grateful for Finale and to their team and recommend it to anyone.

Finale Inventory - the answer to our e-commerce dilema

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: While launching an in-house fulfillment center for a mid-sized brand management and marketing company, I ran into a major obstacle. We were attempting to accurately debit and report sales post- shipping. The IMS we were using (a competitor of Finale, recommended by ShipStation) told me I was "using their system incorrectly" and could not offer a solution to support our simple, quick and efficient method of processing high volume orders. After speaking with several of ShipStation's recommended IMS providers, Finale was the only one who said "yes" and gave us exactly what we needed. Set up & integration was quick and seamless and I could not be happier with the ease of use and reporting. The ongoing support I receive from the Finale team has made me a raving fan!

Finale Inventory was the solution to an e-commerce challenge

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: While launching an in-house fulfillment center for a mid-sized brand management and marketing company, I ran into a major obstacle. we were attempting to accurately debit and report sales post- shipping. A competitor of Finale, recommended by ShipStation, told me I was "using their system incorrectly" and could not offer a solution to support our simple, quick and efficient method of processing high volume orders. After speaking with several of ShipStation's recommended IMS providers, Finale was the only one who said "yes" and gave us what we needed. Set up & integration was quick and seamless and I could not be happier with the ease of use and reporting. The ongoing support I receive from the Finale team has made me a raving fan!

Finally, the answer I was looking for!

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've compared MANY different Inventory Platforms before landing on Finale. What ultimately sold me was the incredible value they punched for the price. I had several criteria that I needed to fulfill for our startup company, several of which were matched in other inventory platforms, but NEVER all of them. Once I found Finale and how they fulfilled all of our needs, I thought it was too good to be true, but it wasn't. The integration of multiple selling channels including ours (Woo), was of course, necessary. Next, I wanted the inventory to be automatically deducted, which works PERFECTLY with their integration with ShipStation (our shipping platform, a match made in heaven). Then, I found out that they integrated with both Quickbooks Online AND desktop (we use the desktop version and a lot of the other platforms I had searched out didn't offer it for desktop). I also needed the ability to create bundles for our products as well as the ability to track RAW goods for manufactured goods (since we do some manufacturing in house). Finally, I needed the peace of mind to know that we would have support and access to lots of learning resources. Not only did they provide this, but they set up several one hour training phone chats which were invaluable. Overall, as an inventory platform, what can I say? I'm in love with Finale.

Pros: Their integration with ShipStation, Woo, and Quickbooks desktop. Their INCREDIBLE support and training resources. They've JUST integrated a way to track inventory from within the ShipStation platform so that we don't have to switch back and forth between platforms to be sure our products are ready to be shipped.

Cons: The interface of the platform isn't very "pretty". I also found it a tad hard to navigate, without the training that they offer. There's a WELL of capability within the platform and it takes a while to understand, BUT I actually wanted it that way.

Finally, an inventory solution that fits all of my needs

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've compared MANY different Inventory Platforms before landing on Finale. What ultimately sold me was the incredible value they punched for the price.
I had several criteria that I needed to fulfill for our startup company, several of which were matched in other inventory platforms, but NEVER all of them. Once I found Finale and how they fulfilled all of our needs, I thought it was too good to be true, but it wasn't.
The integration of multiple selling channels including ours (Woo), was of course, necessary. Next, I wanted the inventory to be automatically deducted, which works PERFECTLY with their integration with ShipStation (our shipping platform, a match made in heaven). Then, I found out that they integrated with both Quickbooks Online AND desktop (we use the desktop version and a lot of the other platforms I had searched out didn't offer it for desktop).
I also needed the ability to create bundles for our products as well as the ability to track RAW goods for manufactured goods (since we do some manufacturing in house).
Also, they've JUST integrated a way to track inventory from within the ShipStation platform so that we don't have to switch back and forth between platforms to be sure our products are ready to be shipped.
Finally, I needed the peace of mind to know that we would have support and access to lots of learning resources. Not only did they provide this, but they set up several one hour training phone chats which were invaluable.
The one "con" I can find is that the interface of the platform isn't very "pretty". I also found it a tad hard to navigate, without the training that they offer. There's a WELL of capability within the platform and it takes a while to understand, BUT I actually wanted it that way.
Overall, as an inventory platform, what can I say? I'm in love with Finale.

Ingenious

May 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: it has been very exciting week for me and my co-workers who has been working diligently to migrate from Quickbooks Enterprise to Finale Inventory. we are now doing things we have never dreamed of doing. Finale Inventory made this transition amazingly easy. we just kept asking ourselves the same question over and over. is that this easy? for example, it would take so many manual entries in Quickbooks in order to set up one new per item price level but in Finale, we were allowed to import a per item price level by simply "copy & paste". we were also allowed to duplicate Quickbooks' memorized transactions by simply importing "order items" within Sales Order or Purchase Order screen and making that sales order an editable template so that we can create a new order from it over and over. Finale is so versatile that we can improvise anything. another powerful tool i've found was "sub-locations". the guys behind Finale must be genius. i wasn't aware of the power of this tool. about a year ago, i came up with an idea of organizing our warehouses in sections or zones and tagging each location. however, i had to put a hold on that idea halfway through since i didn't have a tool to track inventory going in and out of those locations. finally, i am able to put pieces together with Finale coming to rescue. i found sub-locations together with their barcode scanners extremely powerful organizing our warehouses. now i can track every single item i buy and sell and know exactly how many i have in stock. doing a physical inventory was a nightmare before but now it is a snap with Finale. i am still exploring with Finale but i have a full confidence in Finale management team that anything is possible with Finale.

Pros: Finales looks very simple and easy. yet it is the most powerful inventory tool i have ever found. it makes migration from Quickbooks Enterprise to Finale extremely easy. it is a snap. it has an ingenious and extremely fast search tool. i can just type a key word or key words separated by spaces to narrow down my search. no need to select the check box, "search with results", in Quickbooks Enterprise. easy navigation from start to finish. equipped with amazingly customizable features and tools(unlimited price levels, unlimited sublocations, barcode labels and too many other tools). the best of all. their customer support team is AAA. it gives the biggest bang for the buck. Finale has become my best friend.

Cons: Finale only allow additional row at the bottom of "Sales Order" and "Purchase Order" screen and it takes two keyboard entries to delete a row. i requested the management team to allow users to insert a new row in between rows and to delete a row in single keyboard entry. they said they will come out w/ an update very soon.

Ingenious

May 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it has been very exciting week for me and my co-workers who has been working diligently to migrate from Quickbooks Enterprise to Finale Inventory. we are now doing things we have never dreamed of doing.
Finale Inventory made this transition amazingly easy. we just kept asking ourselves the same question over and over. is that this easy? for example, it would take so many manual entries in Quickbooks in order to set up one new per item price level but in Finale, we were allowed to import a per item price level by simply "copy & paste". we were also allowed to duplicate Quickbooks' memorized transactions by simply importing "order items" within Sales Order or Purchase Order screen and making that sales order an editable template so that we can create a new order from it over and over. Finale is so versatile that we can improvise anything. another powerful tool i've found was "sub-locations". the guys behind Finale must be genius. i wasn't aware of the power of this tool. about a year ago, i came up with an idea of organizing our warehouses in sections or zones and tagging each location. however, i had to put a hold on that idea halfway through since i didn't have a tool to track inventory going in and out of those locations. finally, i am able to put pieces together with Finale coming to rescue. i found sub-locations together with their barcode scanners extremely powerful organizing our warehouses. now i can track every single item i buy and sell and know exactly how many i have in stock. doing a physical inventory was a nightmare before but now it is a snap with Finale. i am still exploring with Finale but i have a full confidence in Finale management team that anything is possible with Finale.

Learning really quickly - simple, yet powerful interface

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is exactly what we were looking for...and more. Simple to use yet extremely powerful

Cons: We have yet to find anything that we don't like about this software and the support team that goes with it!

Recommendations to other buyers: We recommend first talking with the team that you will work with for training and support. If you can't work with them, likely it's the wrong software for you. Then review the actual product for ease of use, power to perform above your expectations and scaleability.

Finale is an clean, stable and powerful tool for inventory management.

Apr 13, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I think the product is excellent. It does not try to do everything, like many products out there, it focuses on Inventory Management and does that excellently! The UI is clean and intuitive. The system is fast. It is extensive with great APIs and Reports. The customer service and support they provide is fast, kind and personal. I could not be more happy.

Cons: Sometimes I feel the documentation is not as clear or complete in some areas as it could be. But I send an email and get a quick response with the information I am seeking.

Recommendations to other buyers: Though our business is retail, we really identify ourselves as a technology company. We had to integrate Finale into our already existing tools for accounting, invoicing, e-commerce, shipping, etc, and the team at Finale made sure our transition was smooth and stress free. Many tools promise you everything and the kitchen sink. I like to work with software that is excellent at the thing they do best. Finale is certainly one of those for Inventory Management.

Finale Inventory Works

Apr 13, 2016
4/5
Overall
4.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use and does not require a lot of time in order to familiarize yourself with the procedures required to use it.

Cons: It struggled with its QuickBooks integration. It had no problems pulling in the inventory but invoices and purchase orders would sometimes not move the inventory or financial information to QuickBooks.

Recommendations to other buyers: Look for all possible functions that relate to your business.

Best for e-Commerce Sellers

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
- Fast search at search bar
- User friendly layout and easy understanding
- Copy and past to update or add product information by using excel
- Custom fields can be added to as many as you like
- Unlimited categories
- Compatible with ShipStation
- Easy to create barcodes
- Each product is able to have multiple lookups
- Import and export are easy
- Customizable reports
- Low stock notification
- FBA inventory management

Cons:
- Does not support live inventory. Scanner has to sync back to PC. It would be awesome if scanner can use its WiFi feature to update inventory after scanned.

Vendor Response

by Finale Inventory on May 09, 2017

Hi Brian - Based on customer demand, WiFi syncing for the barcode scanners is now available. More information can be found here: http://www.finaleinventory.com/blog/product-news/wifi-syncing-available-for-mobile-barcode-scanners

PERFECT

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: We were looking for a solution for our inventory issues with QuickBooks Enterprise. We have inventory in two different buildings and LOTS of individual home locations within those buildings. I am so happy we chose Finale. The ease of use, the responsiveness of the staff and training are second to nothing I have seen. I can't wait to move on to the next level of use!

Powerful enough to handle multiple channels with ease

Mar 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use Finale to control inventory across 10 different sales channels, each with different selling profiles. We have individual products sold seperately on one site which are sold together as a kit on another. Some of our channels sell products as options, others as individual SKUs. Finale handles all of this with a clean interface and minimal headache. My first impression was a bit hesitant as some features weren't readily apparent but a large part of that was finding the specific feature out of all the powerful tools available. And whenever we have had any questions/issues, customer service has been AMAZING.
TLDR Finale does everything we need it to and does it extremely well.

Solid Inventory Software

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: As our company transitions from being a start-up to a successful online business, made the Inc 500 fastest growing company list 2015, one of my tasks for 2015 as IT manager was to look for a solid Inventory Software that would fit our needs and allow us to not only grow but improve the integration of all our processes: purchasing, warehouse, product and inventory management, online and manual sales, crm, invoicing, order processing, product labeling, picking, shipping, returns management as well as the connection between all of our systems. I spent 2 months looking at what is available and sat through countless demos, used many sample accounts, read documentation, reviews, even called my uncle who worked in manufacturing of microchips for 20 years and knows the demands of extreme Inventory management. He suggested I write up a list of our needs which helped tremendously as I evaluated the options out there. To give some background we started with Bizelo and then used TradeGecko before transitioning to Finale Inventory. In my search I tested stand-alone inventory solutions, like Fishbowl, Stitch Labs, SKUVault, to full ERPs that included Inventory Management, like Salesforce, Netsuite, as well as in-betweens like Orderhive. The full list was of 38 systems evaluated. Because we use mainstream software like Shopify for e-commerce, ShipStation for shipping, but also less known solutions for other aspects, we wanted a software with ready made integrations for most of our needs, but that also had a complete set of APIs for connecting to anything else we wanted. Another very important point was customer service. Since we are entirely a tech driven company, solving any issues that come up in our complex connection of systems is critical and we need to count on a company that has excellent tech support. The reasons we finally decided on Finale Inventory were many. Their user interface is clean and easy to use, leads to productivity. It is a system that doesn¿t try to promise you everything and the kitchen sink. What they do is manage inventory and they do it excellently. The pricing is competitive. Their built in integrations were seamless to connect. The API is complete and straight forward to work with. Their built in reports, highly customizable, are extensive and excellent. The customer service is outstanding. We spent two months preparing our switch over and now that we are on Finale our team continues to discover new advantages to this excellent software. Finale is continuously in development and adding features we know we will be wanting soon as we continue to grow. If you are looking for inventory software, I recommend you give them a serious consideration. We could not be more satisfied.

Pros: Ease of use. Customizable. Very stable. Excellent integrations and APIs. Great tech support.

Cons: Advanced feature documentation.

Very Good

Feb 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Past Few years we have expanded our warehouse and Business to multiple Locations. We needed to find an Inventory System that would allow us to grow and manage our inventory. Finale staff was great to help us through all the steps of switching over to Finale Inventory, Even after we were set up and running, they maintain there relationship with us helping us use Finale to its full capacity, and always been there to answer questions.
We just had our ATF inspections last week and the inspectors loved the reports that Finale Inventory produced. They were able to get their job done efficiently and we were back to work quickly, Thank You FINALE

Time Saver and Easy to Use

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a logistics consulting company helping our small to mid-size clients manage their inventory. Initially, we were using Excel spreadsheets and spending countless hours manually tracking inventory receipts, sales orders, and inventory adjustments. Finale Inventory has enabled us to quit using multiple Excel spreadsheets and has provided us with the ability to answer questions, retrieve data, and run reports with just a few simple clicks. Processes that previously took hours were simplified down to seconds.

We have been so pleased with our implementation of Finale Inventory. It is extremely intuitive, easy to use and customizable to fit your particular business needs. As we have hired new employees, training on Finale Inventory is almost not necessary as it is very user-friendly and intuitive. New users are up and running in a matter of a few minutes. The on-line video demos of the various Finale Inventory features are excellent. If the videos do not answer your questions, Finale Inventory¿s customer support is outstanding. They are very responsive, listen to requirements, and demonstrate solutions.

Finale Inventory is the solution for multi channel online sales with unique bar code and SKUs

Jan 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software provides a simple solution to a common problem managing a single inventory through multi platform online sales channel. eBay, Amazon, and webstore inventory can be managed using Finale. It's easy to use for staff, smooth integration to shipstation, easy integration with online platforms with more APIs in the works, and great tech support. Handheld scanner enables staff to add and remove inventory with ease.

Great reporting features, and is the only software in over 10 years in the industry that can manage ebay, auction, fixed price, Amazon and webstore inventory.

This software can even be used to manage pallets on racks, but we have not tested that out yet.

Using Finale to manage eBay auction, fixed price, Amazon and webstore inventory. It cuts many steps in the inventory add/remove tasks. It helps speeds up our shipping output.

Finale Inventory comes through

Jan 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I've been looking for an inventory management program for our company for a few years and wasn't having much luck until I looked into Finale. They provide a clean interface that is quick and web based which is nice. The setup was rather easy and their customer service team helps out whenever I have questions about the program and also have added features when possible.

Of all the programs I've reviewed, I would highly recommend Finale to handle your online market inventory for sure!

Finale is the best SMB inventory, orders and returns management system on available on the market!

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been searching the right system to take our company to the next level, lowering working hours and human errors in managing our inventory, sales and especially returns. We've been checking 13 different cloud based software solutions and were mainly interested in 3 features: 1. Manage and sync inventory between our online platforms, Amazon and Magento and offline wholesale orders - so there will be no sells for out of stock items. 2. Manage and sync orders between our online based platforms, shipping platform, ShipStation and our accounting software, QBO - so we won't have to retype those fields to create invoices and payments and prevent human errors in this important area. 3. Manage returns - simply as that! I can't believe that an item based business (not a service based) doesn't manage it's returned orders same as it's outgoing orders. Too much to ask? So first, apparently, very few of the 13 platforms we checked have a returns management system. Some is still in development and most of them don't even have it. Finale has a simple Sale Return feature that does just that in a very smart manner. Second, most platforms sync automatically with QBO, with rules that are hard coded in their software. This has created a big mess in our QBO account, creating new customers, orders on a different serial number and duplicate items. Finale has a manual sync with QBO that shows you exactly what is going to be synced and you can configure it to work as you wish. Last and not least, many of the platforms had lots of connection problems with Magento, in addition to miss information when syncing to ShipStation like the shipping method, weight of the package etc. Finale integration works great! all the order information comes right to ShipStation and then to Finale to sync inventory to the other marketplaces almost instantly. Finale has a simple look and interface which may look old fashion comparing the new fancy looks but you should know to "not judge a book buy it's cover"!. Finale works fast. really fast! importing new information, sync orders and inventory and many more. It has many options that helps you configure Finale to work for you and not the opposite. They offer quick way to import information, use a barcode scanner and many different kinds of reports. They have a dedicated team that it is a pleasure to contact in any case or problem, and any software have some. We hope Finale will keep grow and improve and wish them all the best!

Finale is the best SMB inventory, orders and returns management system on available on the market!

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been searching the right system to take our company to the next level, lowering working hours and human errors in managing our inventory, sales and especially returns.
We've been checking 13 different cloud based software solutions and were mainly interested in 3 features:
1. Manage and sync inventory between our online platforms, Amazon and Magento and offline wholesale orders - so there will be no sells for out of stock items.
2. Manage and sync orders between our online based platforms, shipping platform, ShipStation and our accounting software, QBO - so we won't have to retype those fields to create invoices and payments and prevent human errors in this important area.
3. Manage returns - simply as that! I can't believe that an item based business (not a service based) doesn't manage it's returned orders same as it's outgoing orders.
Too much to ask?
So first, apparently, very few of the 13 platforms we checked have a returns management system. Some is still in development and most of them don't even have it.
Finale has a simple Sale Return feature that does just that in a very smart manner.
Second, most platforms sync automatically with QBO, with rules that are hard coded in their software. This has created a big mess in our QBO account, creating new customers, orders on a different serial number and duplicate items.
Finale has a manual sync with QBO that shows you exactly what is going to be synced and you can configure it to work as you wish.
Last and not least, many of the platforms had lots of connection problems with Magento, in addition to miss information when syncing to ShipStation like the shipping method, weight of the package etc.
Finale integration works great! all the order information comes right to ShipStation and then to Finale to sync inventory to the other marketplaces almost instantly.
Finale has a simple look and interface which may look old fashion comparing the new fancy looks but you should know to "not judge a book buy it's cover"!.
Finale works fast. really fast! importing new information, sync orders and inventory and many more.
It has many options that helps you configure Finale to work for you and not the opposite.
They offer quick way to import information, use a barcode scanner and many different kinds of reports.
They have a dedicated team that it is a pleasure to contact in any case or problem, and any software have some.
We hope Finale will keep grow and improve and wish them all the best!

Elegant, Robust, and Intelligent Software for Managing eCommerce Inventory

Nov 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated. In our case we use BigCommerce for sales, but you could be using any of the top platforms depending on your preference. We then added ShipStation as our order consolidator for all our channels (eBay, Amazon, & BigCommerce). ShipStation gives us a single point whereby we can manage orders and customers and then print, pick, pack, and ship orders. What ShipStation doesn't do is manage inventory. Of course there is order integration software that allows you to do it all, but truthfully you get a Jack of All Trades, master of none situation. So we cast our net for a solution that would integrate with our order management software. Since our eCommerce platform is entirely online and our order integration software is cloud based we didn't want some proprietary software that would need to be installed on a dedicated server in our office. We wanted to extend the same ease of use we already had to include inventory management, making us truly 'untethered' from our desks. We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory). To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging. A quick overview of the process is as follows; 1) A customer places an order on our website 2) The order is imported into ShipStation for picking, packing, shipping 3) The inventory is debited from Finale inventory. 4) we use Finale to manage low levels and create purchase orders. The great part is that although we use many skus, we have them set up in Finale to correspond to their primary part numbers. This makes multi-channel inventory management and cross-referencing a breeze. We then set up inventory low levels and reorder points so that we can create purchase orders regularly that reflect real sales. Finale then will generate an email to the appropriate vendor with the purchase order we custom tailored. The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done. I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look.

Pros: Ease of Use Extensively customizable Depth of features Customer Support Documentation

Cons: At first glance the software can seem too simple. Features are there but you need to put in some time and delve deeper. Once you learn the ropes though, the 'con' quickly becomes a resounding 'pro'.

Robust, Elegant, and Intelligent Inventory Management Software

Nov 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been in the business of eCommerce for almost 15 years and while there are many options for building a sales platform, off-the-shelf back end options have always been somewhat lacking. In our experience product inventory management software is either far too complicated or requires contortions to integrate with the big names in website platforms. To make matters worse, when you use a third party order management system generally things get unnecessarily complicated.

We found Finale Inventory in the course of our search and immediately started poking around the software. I'm notorious for needing to use something first before I commit and Finale gave us the opportunity to take their software for a test ride. It's hard to describe first impressions, as I've been burned before by software that looked either too slick (and didn't really understand what inventory software should be) or too austere (but with so many unnecessary features you wonder if the designer ever actually managed inventory).

To embrace hyperbole for a moment, Finale Inventory is 'just right'. Every time I thought it might lack some important feature I discovered that the feature was there, just one level deeper down so that it didn't clutter the user interface. This is important because the software is robust to say the least, without being cluttered or discouraging.

The best part of the entire system (for me) is the copy and paste ease with which you can manipulate data. If you need to make a change to multiple skus, you need only open a spreadsheet and create a few columns with the data you want to add or change. Copy and paste that data into Finale and then assign each column to match with where you need it to go and you're done.

I could probably go on and on, but I'll end on this. Support so far has been stellar and there are MANY videos that the creators have posted to YouTube that allow you to quickly learn every aspect of the system. We were up and running in an hour, and as we dived into using Finale we never felt lost or overwhelmed. If you manage a business with inventory and Finale Inventory is compatible with your software you'd do well to give it a hard look.

Finally, An Inventory Management Solution That Does Just That, Really Well

Sep 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After months of testing and trialing every inventory management software and system on the market, Finale has been such a blessing! From the very first day of signing up, the Finale owner and team have been extremely helpful and responsive to any and every one of our questions or concerns. The interface, layout and organization of the Finale app is extremely user-friendly and does not distract the user with unnecessary formats, colors, layouts and displays. We love the minimalist approach. Everything you need and nothing you don't. The search feature is so optimal and incomparably easy to use within every view option. Your search results are instant and appear immediately as you start typing. Finale has the best import tool we have ever seen. You simply copy cells from excel and paste them into the web browser. Finale takes care of the rest. This truly intuitive copy/paste import feature makes saving, importing and editing your catalog via excel spreadsheets a thing of the past. Generating purchase and sales orders were a real pain-point with previous trial services. PO generating in Finale is intuitive and automatic enough so that anyone on our team could go in and place orders with the suppliers stored in the system. You can also create custom fields, which we use for internal communication to streamline our operations. If you use Ship Station (in our opinion the best shipping management software), this is where Finale¿s strength is. It flawlessly sync¿s with Ship Station ensuring that you only ship products that are in stock and order out-of-stock items. Finale gives you the things you want in an inventory management software without all the fluff. We tried other solutions that tried to be an all-in-one solution, but they all end up being mediocre services. Finale does one thing really well and that¿s inventory management. Regular updates of the software leave our team comfortable knowing that as a system, Finale is always pushing for optimal streamlined cutting edge performance and integrations. We are elated to be using Finale and already have accounts for both of our companies.

Pros: Cloud based, unlimited users, copy and paste import and edit features, easy stock take, integration with ShipStation with regular attention and upgrades. Strongest search feature we¿ve seen. Slick interface and automatic purchase order generation.

Good Inventory System

Sep 14, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Finale Inventory is a good platform for inventory purposes. It lacked the ability to push shipping information to a shipping software which is for us a bit of a weak point but overall it is very easy to use and find and edit data as needed.

Pros: The documents allow for editing. It is easy to receive product and manage inventory levels. It allows for a lot of inventory based applications. The invoicing, BOL, and order screens are very easy to use and give you a view of them without having to access historical documents to review them.

Cons: Does not push data to shipping programs. It allows you to enter carrier, package count, and all the information you would need to ship and item but it will not push the data to other shipping platforms. Also, it has the ability to interface with QuickBooks but it is not as easy to make the connections required.

Finale Inventory Review

Sep 11, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My experience with Finale Inventory has been a pleasant one. Before using Finale, I was able to sample a dozen inventory cloud management companies, and none of these were able to fully provide me with what I needed. Either important features were missing or the cost didn't make sense. Finale on the other hand has been able to provide me with the tools I need to accurately track my warehouse inventory, creates purchase orders, create/map bundles(kits) for online sales of multiple products, keep track of sales, etc. Although I did run into a few issues in the beginning, they were mostly my fault (due to not understand how to use Finale). Everything else was quickly resolved through customer service (including prompt replies to answer any question I may have had).

Pros: Good customer service, easy to use interface, easy to import and export inventory/products, Finale generates a wide variety of reports if needed, easy to map listings/online sales to products, kits (bundles) which many other inventory companies do not have that feature

Cons: Can be difficult to locate a specific sale or item sold because name of customer isn't listed. Sometimes when mapping items, I start to type and a drop down menu of items appears and when I click on the correct one, the wrong one gets inputted.

Great customer service!

Jul 28, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I would definitely recommend Finale. The customer service was fantastic. Mike and the whole team went above and beyond to customize our account to best fit our needs. They were patient, professional, accommodating, and super accessible whenever we had issues.

Great customer service!

Jul 28, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would definitely recommend Finale. The customer service was fantastic. Mike and the whole team went above and beyond to customize our account to best fit our needs. They were patient, professional, accommodating, and super accessible whenever we had issues.

Finale Rocks!

May 28, 2015
5/5
Overall

Comments: ¿Finale allowed us to trade a bunch of messy, mind-boggling Excel spreadsheets with dozens of tabs for a powerful program that tracks our inventory in real time, even while we are sleeping. Our spreadsheets were outdated the minute we completed them and required constant updating and babysitting. The time we spent slaving over spreadsheets can now be used to focus on researching and adding new products. Gone are the fears of accidentally opening an older version of a spreadsheet, plus ShipStation and Finale work together seamlessly in the background with minimal input required.¿ Nate Garland - Samoco Industries, Inc

Pros: Integrates seamlessly with ShipStation. Does all of the heavy lifting with minimal intervention. Can handle millions of SKUs and myriad kitting options. Frees up valuable time to focus on other more important things.

Cons: Starting up fresh requires a lot of data entry, but the bonus is that it is a one time deal, plus you have to do this no matter where you decide to go.

Finale Inventory is Awesome!!!

May 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finale allowed us to trade a bunch of messy, mind-boggling Excel spreadsheets with dozens of tabs for a powerful program that tracks our inventory in real time, even while we are sleeping. Our spreadsheets were outdated the minute we completed them and required constant updating and babysitting. The time we spent slaving over spreadsheets can now be used to focus on researching and adding new products. Gone are the fears of accidentally opening an older version of a spreadsheet, plus ShipStation and Finale work together seamlessly in the background with minimal input required.

Great Cloud-based Inventory Tool

Jan 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We needed a solution for a complicated international, multi-location barcoded inventory management system that was easy to understand, quick to implement and that could manage the complexity of our business model. The team at Finale was quick to understand our needs and worked hard to create solutions, within their framework in an extremely timely manner, that worked.
Start easy: We went live in less than 3 months of our first engagement. It was a team effort that included a specific and doable work plan from the leadership at Finale. Any glitch or issue that came up they were quick to respond and trouble shoot. As the project sponsor, I felt well informed, abreast of the issues and included on solutions.
Reduce Human Error: The Finale team has the depth and breadth to listen and respond to the complexities of the business model by asking pointed questions to increase their knowledge of business processes. We started to capture our inventory as we were still working out the nuances of our model, and although I know it was stressful for them, as the client they were nothing but professional and timely in there solutions.
Peace of Mind: Having no inventory system at all, to having the Finale Inventory System is allowing us to take our business to the next level. We are able to see at a glance, globally, what we have in inventory and shift product around to speed our time to market. What use to take weeks/months to resolve, now can be achieved in hours.
Work anywhere: We have inventory in multiple countries around the globe. As the Director of the division, I can see at a glance from wherever I am not only the inventory levels, but I can run reports and give directives that will save us considerable resources, both monetary and human.
I highly recommend the team at Finale and their inventory tool. They are fantastic to work with. They are solution driven, they listen, they inform when scope creep arises, and they are mindful of budgets, time and deliverables. A winning team.

Great Plug and Play Tool

Jan 05, 2015
5/5
Overall

Comments: We needed a solution for a complicated international, multi-location barcoded inventory management system that was easy to understand, quick to implement and that could manage the complexity of our business model. The team at Finale was quick to understand our needs and worked hard to create solutions, within their framework in an extremely timely manner, that worked. Start easy: We went live in less than 3 months of our first engagement. It was a team effort that included a specific and doable work plan from the leadership at Finale. Any glitch or issue that came up they were quick to respond and trouble shoot. As the project sponsor, I felt well informed, abreast of the issues and included on solutions. Reduce Human Error: The Finale team has the depth and breadth to listen and respond to the complexities of the business model by asking pointed questions to increase their knowledge of business processes. We started to capture our inventory as we were still working out the nuances of our model, and although I know it was stressful for them, as the client they were nothing but professional and timely in there solutions. Peace of Mind: Having no inventory system at all, to having the Finale Inventory System is allowing us to take our business to the next level. We are able to see at a glance, globally, what we have in inventory and shift product around to speed our time to market. What use to take weeks/months to resolve, now can be achieved in hours. Work anywhere: We have inventory in multiple countries around the globe. As the Director of the division, I can see at a glance from wherever I am not only the inventory levels, but I can run reports and give directives that will save us considerable resources, both monetary and human.

Pros: I highly recommend the team at Finale and their inventory tool. They are fantastic to work with. They are solution driven, they listen, they inform when scope creep arises, and they are mindful of budgets, time and deliverables. A winning team.

Cons: None that I have come across in our go live phase.

Excellent Program

Nov 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I searched high and low for just the right inventory program for our growing business. We needed something that allowed us to link with Ship Station, Quickbooks, and a UPC Scanner. Finale Inventory does all that and more. The customer service has been top notch. They have provided training, and tech support for a number of set-up issues. Now that we're off and running, our team is thrilled to have everything working so smoothly. I highly recommend Finale Inventory.

Been Needing this for 30 Years

Oct 08, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finale Fireworks Inventory Module makes your Inventory and BATFE Record keeping interactive and easy if you follow the system. They are continually improving and updating the program. Having used manual systems, spread sheets and even written my own database this is the best solution I have ever seen for BATFE Compliant Inventory Management.

Having used text based scripting systems since the 80's, I was never a huge fan of graphical fireworks choreography programs but I do enjoy being able to see the show develop. The software is quick and you're not bogged down in the graphics, so you can quickly assemble your shows and get the job done.

We gave the program a 4 star rating on ease of use because while it is intuitive populating the animations isn't the easiest thing. However, it does a great job animating on the product descriptions.

We have added our equipment inventory as well so we can track its movement and project what we will need. Finale is an integral part of our operations now.

A Must-Have for Growing Companies

Oct 06, 2014
5/5
Overall

Comments: Our business has grown nonstop over the last 8 years. At first, the number of products were minimal and an excel spreadsheet was all we needed. After a few years, we needed a solution that wouldn't be outgrown overnight. We looked around at various options and decided to go with Finale Inventory because of its ease of use, uptime reliability, and support. One of my favorite features is that our employees can access the software from anywhere and multiple users can be logged in simultaneously. I highly recommend Finale to any business looking for an inventory solution that can grow with you.

Pros: Easy-to-use, simple interface. Minimal training required. Supports numerous simultaneous users.

Cons: None

Time Saver

Sep 30, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used to do stock takes with pen and paper. Using Finale and a mobile barcode scanner I get it done in half the time. Last Saturday I never would have finished doing stock takes for my 60 sublocations without the scanner and Finale. A must have for any small business looking to save time with inventory management.

Finale Inventory Software

Sep 30, 2014
5/5
Overall

Comments: Finale Inventory Software has made inventory control in our warehouses very efficient. Since using this program our inventory has been easier to track, and ordering has become simpler. We use this inventory system to track all materials that are brought in and taken out of both of our warehouses, and notify our managers and billing personnel of materials that have been placed on job sites. Our representative has been extremely helpful in helping us learn the software and has assisted us with several trainings.

Pros: This inventory system is very customizable.The representatives are very helpful at customizing reports and screens to match our needs.

Cons: The only piece that is missing is that we could use the ability to have product kits which I believe they are working on.

Vendor Response

by Finale Inventory on October 03, 2014

Finale does have the ability to create kits or product bundles. More information can be found here: http://www.finaleinventory.com/wfi/cp/kitting

Finale Inventory

Sep 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finale with its "Keep It Simple" approach gets the job done. Great customer service, very accessible professional people at your service. Easy to get up and running while offering many features. If you want to control your inventory with a no non-sense approach and ease of use you can¿t go wrong with Finale.

Great tool - great technical support

Aug 25, 2014
5/5
Overall

Comments: We are a small nonprofit diaper bank that distributes diapers to over 1500 kids through 28 nonprofit agencies each month. Using Finale to track our incoming diaper donations and purchases, as well as our outgoing distributions, has greatly improved our inventory accuracy and efficiency. The Finale team is always available to answer questions and help us build custom reports to meet our more specialized needs.

Finale Inventory: Take the pain out of managing your Inventory

Aug 14, 2014
5/5
Overall

Comments: Importing our data and training our staff was far easier than we imagined. Just cut and paste from Excel. We've used Finale now for two years as our order management system and warehouse management system. Outshines other inventory control systems and asset tracking software for manufacturing hands down.

Pros: Finale Inventory means we can work on other areas of the business assured that our inventory is well managed. Faultless user friendly interface ensures staff don't get caught up in the navaigation or processes.

Cons: We would love to see more of Finale in our business including assett management and intergration with financial packages.

General Feedback

Jun 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are real happy with the product so far. It¿s been very helpful in enabling our co-location (in two separate time zones) to work pretty flawlessly with inventory control and purchasing.
Our current productivity is measurably improved ¿ and more importantly, we are very confident that we can begin to implement expansion goals knowing that Finale will help us scale up without a problem.

A much needed program.

Jun 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have grown in such a way we where experiencing inventory challenges in which the Finale system and staff has helped us get on the right track. Thanks Team!!!

A Much Needed Program!

Jun 10, 2014
5/5
Overall

Comments: We have grown in such a way we where experiencing inventory challenges with the complexities of our company. The Finale system and staff has helped us get on the right track. Thanks Team!!!

Pros: very easy great support always improving Great ingratiation with third party programs

Cons: graphical interface could be more appealing does not integrate with other not so popular programs Set up could be overwhelming at first but very easy after.

A very useful tool

Nov 12, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been very pleased with Finale Inventory. We have been searching for an invetory program for our specialized industry and have tried several different vendors. Finale is the first of its kind which caters to our industry that acutally works. There have been a few bumps along the way but I expected that given the large size of our company and the multiple sites we manage. But the guys at finale have been very responsive to problems and have been great about soliciting feedback and implimenting suggestions into the product. Its definately and evolving project. but I can see a day when we can finally do everything inside one Application.

Excellent cloud-based inventory and asset-management solution

Nov 07, 2013
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: Excellent customer service, with requirements implemented quickly and recommendations implemented frequently. Easy to get up and running while offering a great many features. It is also very responsive for a cloud-based app with all the advantages of portability and simplicity.

Cons: Still a work in progress, but that is one of it's advantages as well--you can have a real say in developing the application to your company's needs. There are many features still to be implemented and/or refined, but the framework is there.

Controll you inventory with ease!

Nov 06, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finale Inventory is one of the biggest inprovments we have made to our business in the 91 years of operation, staff are able to make sales orders , or check stock levels , live and from any device, anywhere in the world .

Testimonial

Nov 06, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company used to track our inventory manually, using a series of Excel Spreadsheets. We converted to Finale Inventory in January of 2013 and I could not be more pleased. It has saved me countless hours due to the fact that I am not duplicating steps anymore. Once we have uploaded a sales order into the software Finale does the rest of the work for me. I no longer have to worry about making keypunch errors. I'm also saving time because Finale generates a bill of lading for each order. And the reports feature is simple to customize to meet my every need.

Finale was very easy for us to learn and the technical support offered by their staff is second to none. My only regret is that we didn't convert earlier! Keep up the good work!!

Finale Inventory

Nov 06, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finale Inventory is a powerful, economical inventory system. The program is used for many facets of our business. The guys at Finale are always listening to their customers and constantly making the system better, without pricing the application beyond the reach of the small business. Their customer service is beyond reproach. Most if not all their questions are answered in an hour or less. They are always available to help.

GREAT SERVICE, GREAT PRODUCT.

Nov 06, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't say enough about how happy I am with Finale Inventory's service and product. Best thing I ever did was contact them and use their product. Customer Service goes and beyond!!