Storage Commander

5 / 5 9 reviews

Who Uses This Software?

The software scales perfectly for both small facility owners and large scale enterprise operators.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Empower Software Technologies
  • www.storagecommander.com
  • Founded 1998
  • United States

About Storage Commander

Storage Commander has been one of the industry's leaders in self-storage software since 1998. Redefining how technology has been used in the industry has been a key staple in our development that we pass on to each of our users. Storage Commander Cloud is an innovative management solution that can be used as either a stand-alone (PC) tool or a lightning fast, web-based application in order to streamline your facility's operations, increase rentals, and maximize your overall potential income.


Storage Commander Features

  • Customer Management
  • Deposit Tracking
  • Gate/Access Control
  • Interactive Property Map
  • Late Fee Calculation
  • Lead Management
  • Move-In / Move-Out Wizard
  • Multi-Location

Storage Commander Reviews Recently Reviewed!

Excellent system & provides comprehensive reporting

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Rep & the Technical staff were knowledgeable and very supportive of the installation and provided guidance as and when needed. Excellent cooperation.

Vendor Response

by Empower Software Technologies on February 10, 2017

Thanks JD! I'm sure you and your son will be very happy that you've transitioned over to the Cloud! Please let us know if you need anything at all. Best Regards, Kevin Kerr

Customer Service Second to None!!!

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and the team of professionals

Overall: I recently had a massive computer/server failure and the team at Storage Commander were the best that I have ever worked with.

The tech department and the engineers were absolutely wonderful and handled everything quickly and efficiently. We were down a minimal amount of time and the problems that occurred while doing the re-installation were quickly handled by the engineers.

I have never had such fast, friendly, and patient customer service from any company that I deal with on a regular basis. They put my mind at ease and handled everything extremely well, including me. I was a basket case trying to get us back up and running again but the team at Storage Commander made everything seamless and as worry free as humanly possible!!!

Vendor Response

by Empower Software Technologies on December 29, 2016

Hi JP! Thanks for mentioning our customer service and technical support with such high regard! Being able to deliver our customers a quick response is very important to us because we know it's important to each and every one of our users! Thanks! Best Regards, Kevin Kerr

Not really happy with the overall package.

Nov 08, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: It is nice software with lots of features. However it is very buggy. With each new update there are new problems. Some problems are not fixed when the new update come. Personally we have gone through 2 updates and the same problem lingers.

Vendor Response

by Empower Software Technologies on November 21, 2016

Hi Joshua! Thank you for your review and your input! I apologize for the bug that you have experienced, but I assure you that our engineers are diligently working on it and it should be remedied shortly. In the meantime, we do have a simple work around for the issue and if you contact me (kevin@storagecommander.com) or support we would be happy to go through it and anything else you need! Our goal is to exceed expectations for each and every user so let's see what we can do to make that happen! Best Regards - Kevin Kerr

Storage Commander is the best out there!

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, helpful, awesome support

Cons: No complaints!!!!

Overall: When we first implemented our computer system, Storage Commander was so user friendly that even our managers with zero computer experience could operate it with ease. Their staff is very knowledgable, helpful and the tech support is great!

Vendor Response

by Empower Software Technologies on July 22, 2016

Thank you for such a positive review Cat! We're always happy to hear from our users and if there is anything we can do for you please don't hesitate to reach out! Best Regards - Kevin Kerr

A good move into the new wold based in the Cloud

Jun 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Cloud based software is a new concept to most. I am happy to have chosen Storage Commander to lead my team into this new territory. The team is always there to provide support and training to our staff. At times change is a bit uncomfortable, but I feel it is important for our business to grow with technology rather than become stagnant.

Vendor Response

by Empower Software Technologies on June 13, 2016

And we are happy that you chose us for all of your facilities as well Lynnette! Thanks for the kind review! Best Regards - Kevin Kerr

Great Product!!!!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Storage Commander, (a stand alone version), since December of 2015. I absolutely LOVE this program! From the purchasing & installation, to training, and tech support, we could not be happier. Our sales rep, Kevin Kerr sure knows his product, and his excitement and knowledge about Storage Commander is what sold our facility to make a change. ( And believe me, we asked millions of questions, and Kevin was able to help us with all of them.) The program is very easy to use, and conform to your specific storage facilities needs, and the best part is, you don't have to be a computer wiz to use it. The tech support team is fantastic! Their response time, as well as problem resolution time is very impressive. They can be reached by phone or email and the fact that they have Saturday hours is a plus! I would highly recommend this software to anyone who is looking for a fool proof way to run their storage facility.

Vendor Response

by Empower Software Technologies on June 13, 2016

Thanks for the wonderful review Chris! If there is anything we can do to help even more just give me a call anytime! Best Regards - Kevin Kerr

Software

Nov 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hi I just wanted to share my experience with Storage Commander. We have been on there pc version for many years and were quite happy with it. We were contacted and told that they had a online version as well now and we were a little hesitant to change, but after seeing how easy it is to use and with all the new features I was sold pretty quickly. A lot of the new features they offered are the things you wouldn't think about at first, but this software makes all the difference in our operations. Thank you Storage Commander for always putting your customers first.

Vendor Response

by Empower Software Technologies on June 03, 2016

Thank you for your review Angie! We are happy to have had you as user for so many years and we look forward to many more. Best Regards - Kevin Kerr

I Love This Software!!

Nov 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My family has owned our facilities for about 20 years and I have tried EVERY SOFTWARE OUT THERE and Storage Commander is the best, hands down! I've been on their web-based for a while now and its just flat amazing. Free online payments and reservations? I can actually use more than one window at once? No cost for amazing tech support? And your less expensive than your competition??? Yes please!!! Bottom-line, I'm just happy I found you Storage Commander!

Vendor Response

by Empower Software Technologies on June 03, 2016

Hi Mike, Thank you for your very enthusiastic review and we are very happy that you found us as well! Please let me know if there is anything else that we can do to get you even more excited! Best Regards - Kevin Kerr

Best Software Out There

Apr 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just switched from Site Link about a month ago and we are so happy we did. The conversion process went a lot smoother than we thought it would and now I can't imagine using anything else. The only thing I would like to see is a multi-language feature so we can use it at our other facilities in South America.

Vendor Response

by Empower Software Technologies on June 03, 2016

Hi Jennifer, Thank you for your kind review and world-wide Storage Commander is definitely in the works! We actually do have a few facilities in Brazil using Storage Commander already, so if you want more information feel free to contact me directly. Best Regards - Kevin Kerr