Who Uses This Software?

SMB and Enterprise


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • LiveHive
  • livehive.com
  • Founded 2011
  • United States

About LiveHive

LiveHive is a unified sales acceleration platform for medium and low end enterprises. LiveHive's deep buyer-side engagement analytics combined with sales force automation give sales managers a single, unified view into the effectiveness of their team's sales efforts. With LiveHive's comprehensive analytics and SmartPath email and call scheduling, sales teams can personalize, speed, and automate sales processes to strengthen customer relationships and drive more sales for the business.


LiveHive Features

  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

LiveHive Reviews Recently Reviewed!

Live Hive has been a great tool for our company!

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love Live Hive, we sit back and let Live Hive send out email blasts to our prospects. It takes away a lot of our tedious work!

Cons: I don't like how you can't preview an email when assigning a SmartPath. We don't know which campaign we are sending out. It would be nice to be able to preview/proofread.

Streamlined and simple

Aug 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I like that you are able to track engagement with the emails that we send to prospects, and that it's all connected w/ Salesforce.

Cons: Sometimes it's unclear whether a message has already been sent to a prospect or not. Also wish that it would track their responses into SF as well.

Very effective emailing tool to track warmer leads in my pipeline

Aug 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact I get a notification as soon as they open my email is very helpful. I am able to track how many times me email is opened so I know how many times the email is at least being looked over by the prospect. Makes it easy seeing which emails are worth following up on and which ones aren't.

Cons: Lunching the campaigns can sometimes be difficult. At first the system has certain parts that are confusing with regards to sending all the emails at once but besides that no complaints.

Overall: The ability to track my warm leads and utilize my time efficiently by following up with prospects I know are viewing my content

Thus far Live Hive has been up and down. There has been some errors and issues.

Aug 07, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The smart paths. The drip campaigns can be good. Saving the templates in the system is helpful for not having to create new templates.

Cons: The errors when we send out smart paths. Also, the time it takes to create smart paths. We have had problems with e-mails being sent out to errors and duplicating.

Overall: We have recieved little benefits from the software. When we launched LiveHive the training was sub par and it seems features are behind from where they should be.

Seamless, Intuitive, Easy

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ease of use and intuitive nature of the system. My grandmother could use this! And the customization options are top notch when it comes to setting up targeted drip campaigns.

Cons: I've found the tracking not to be 100% accurate as far as knowing who did or did not open your email.

My experience has been good overall. I like all the features that come with it.

Aug 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tracking and multiple paths you can take with responses. I think its a very intuitive system that is great for any sales business.

Cons: I haven't had any problems with it. Just make sure there are plenty of tutorials on the site for help.

Overall: tracking emails and checking metrics

The concept is great, but at times I feel it is not incredibly user-friendly at the start.

Aug 01, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: 1. The concept of livehive is great. Having emails automatically send out unless they reply saves time.
2. Smartpaths
3. Easy to navigate the panel on the lefthand side
4. The aesthetic look of livehive - looks clean

Cons: 1. issues with smartpaths going out at once
2. not knowing what certain terms mean on livehive, such as "error"
3. not being able to recognize who opened an email when you send an email to a mass group
4. a preview option when automating emails
5. slow send speed
6. its be cool to have a spiderweb type of response messaging- based off of what people do they get different messages

Great tool to have work in the background of your day-to-day

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to have it work for you while you are on the phones, perfect for any sales team that needs multiple touches on prospects

Cons: I don't have a ton of things that I dislike about the software, but one of the issues I've run into is with the clone process of smartpaths and having all of my template edited. I've found it easier just to create a new smartpath in general.

Overall: deals that flow from drip marketing.. genius

I have recieved great response from Dr's that I send these to.

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of this. It makes communication a lot easier between my prospects and I. I always great response as they get a better understanding of what I am trying to relay

Cons: Sometimes people can't hear me very well which backfires . I have had to re send a few but its usually as I am too far away

Overall: 2 way communication between the prospect and I always helps. it's easy to assume things via email but this has helped a lot

Live Hive is great, I've already set a demo right off of it!

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Ease of use- I like that the software is really user-friendly and is not hard to figure out.

Cons: I cant proofread emails before sending them out, I don't know what they're saying before I send them out.

6 solutions in 1

Oct 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great user interface, pretty intuitive and good data

Cons: Was a little clunky before they changed their UI/platform

Overall: The LiveHive solution has been great for our team, we now utilise a single tool that integrates fully with our CRM solution, capturing all sales activity automatically. We now have a solid data source, integrated VoiP dialler and voice mail drop.

We are able to automate our email procees, integrated with phone calls, and the system will react to the way the propsect has responded by selecting the relevant next action based on my choices.

At the back end we have good user and management analytics, which allows us to manage our people and prospects in a better way