# RepairShopr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RepairShopr Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more.

Source: https://www.capterra.com/p/133945/RepairShopr

---

# 

 RepairShopr Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RepairShopr

## What is RepairShopr?

RepairShopr is a cloud-based platform designed for repair shops that offers features such as customer relationship management (CRM), point-of-sale (POS) capabilities, and inventory management. It helps streamline operations, capture leads, and optimize customer engagement. Key features include invoicing, customizable intake forms, and marketing suite.

## What is RepairShopr used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 127 user reviews

Reviews sentiment

Positive

86%

Neutral

5%

Negative

9%

Starting price

$59.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for RepairShopr?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://servably.com/&name=RepairShopr)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RepairShopr

4.4 (127)

VS.

[4.6 (417)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$59.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (127)

Ease Of Use

4.5 (417)

Value For Money

4.4 (106)

Value For Money

4.5 (410)

Customer Service

4.2 (119)

Customer Service

4.7 (413)

## RepairShopr alternatives

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (160)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

[4.3 (304)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/133945/RepairShopr/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

2.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Mobile Access

2.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Payment Processing

2.0 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Invoice Creation

3.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

Lead Management

3.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Scheduling

2.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

RepairShopr 63 features

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Estimate expected cost based on various factors before a project begins

Activities related to the initial admission of a charge into the organization's care

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Manage and track all job information and associated tasks

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Schedule predetermined or ad hoc maintenance services and labor requests

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Access the system via a mobile application

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple locations

Manage multiple teams and operations from a central location

Create, send, and view electronic invoices

Track/log the amount of time employees worked per job using a timer

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

Generate quotes or estimates for customers

Log and store the source of contacts/leads

Organize repair tickets, track progress, severity, and repair history

Allows service businesses to track ongoing repairs

For retailers

Track and facilitate returns of products sold

Plan daily routes to optimize employee scheduling and provide directions

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Group leads or contacts based on their specific characteristics

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Manage all supplier data and operations

Oversee technicians and track their assigned work orders

SaaS, web-based, online deployment

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.3 (114)

4.3

Based on 114 reviews

## Pricing

Value for money

4.4 (106)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133945/RepairShopr/pricing/)

Starter

$59.99

Flat Rate,Per Month

It includes:

-   1 User Account
-   Cash Register
-   Integrated Payments
-   Job Timer
-   One Location
-   Outbound Emails
-   Recurrent Invoicing
-   Reports & Estimates
-   SMS Per Month
-   Snailmail
-   Up to 75 Invoices

Repair shop

$119.99

Flat Rate,Per Month

It includes:

-   10 User Accounts
-   Cash Register
-   Customer Portal
-   Field Jobs
-   Integrated Payments
-   Job Timer
-   One Location
-   Outbound Emails
-   Point of Sale
-   Recurrent Invoicing
-   Reports & Estimates
-   SMS Per Month
-   Snailmail
-   Unlimited Invoices
-   Website Integration

Big Chain

$119.99

Flat Rate,Per Month

It includes:

-   10 User Accounts
-   1+ Locations
-   Cash Register
-   Customer Portal
-   Field Jobs
-   Integrated Payments
-   Job Timer
-   Outbound Emails
-   Point of Sale
-   Recurrent Invoicing
-   Reports & Estimates
-   SMS Per Month
-   Snailmail
-   Unlimited Invoices
-   Website Integration

Value for money

4.4 (106)

4.4

Based on 106 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (119)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (119)

4.2

Based on 119 reviews

## User reviews

Overall rating

4.4

Based on 127 reviews

Filter by rating

5(93)

4(16)

3(6)

2(3)

1(9)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Computer Hardware

### "RIP Repairshopr"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 20, 2026

Our shops experience with repairshopr has left us angry and frustrated to the point of actively seeking a replacement POS management software entirely. We can no longer tolerate repairshoprs lack of support.

Pros

Repairshopr used to be good software 3-4 years ago, but now its broken everywhere and has no support personel to maintain it or repair it.

Cons

Competent support is lacking for this software. Services are constantly broken and support ignores it. Functions like kiosk mode via iPad or Tablet have been broken for over a year with no one looking into fixing it. 3rd party services are constantly down, almost weekly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BR

Burton R.

Owner

Retail

### "5, 4, 3, 2, 1, this product is going downhill"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 9, 2025

This service continues to slide down in its quality. Customer service not great. Not as flexible and customizable as it says it can be.

Pros

When it works it’s pretty good. If you are comfortable using all your own sms and email notiications you will probably be happy. I used this software for nearly 5 years but am now switching

Cons

The continued failure of the program features and the inability of you to either fix the problem and/or find dependable 3rd party providers has pushed us to find a new service. It has cost us lots of money as well as customers and tarnished our reputation and all you ever say/do is blame third parties. Never a real apology or any money refunded for the service not functioning as it should. Over the last 16 months multiple issues with not being able send SMS or emails. Always. 3rd party issue. The fail to take responsibility for them selecting these partners. The Cherry on top is that I am canceling my service and they are going to charge me for an additional month because of the required 30 day notice. I understand this is the contract and agreement but it seems now that this is the only thing in the last 16 months you have done a good job administering is the taking of my money. If you are still with the service I wish you good luck. If you are not with the service, be cautious.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Christopher K.

Marketing and Operations

Mechanical or Industrial Engineering

### "Excellent Tool to Implement Repair Tickets"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 14, 2024

Pros

It was a great tool for us to explore our options and keep our work days organized

Cons

The customization wasn't as flexible as we needed it to be at the time of using it which was about two years ago.

Alternatives considered

[RepairDesk](https://www.capterra.com/p/146659/RepairDesk/)

Reasons for choosing RepairShopr

Customer support was available almost all the time, answered all my questions and there was still a working/existing app at the time (which by the way, is very important to us).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Aaron M.

President

Retail

### "No Customer support BEWARE"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 10, 2023

Horrible. Everytime i have any trouble i get no help. Had to stop even trying. Very sad could be a good software if they cared.

Pros

It has all the options i wanted. Retail, inventory, inside and outside service features.

Cons

Tons of glitches. No support. They flake on you anytime the problem becomes to difficult for them. They cant even help problems their system causes. Very unhappy need to find another software similar.

Reasons for choosing RepairShopr

Had inventory management inside service and outside service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jon P.

Owner

Information Technology and Services

### "Have used them from the start and was completely let down! "

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 19, 2022

They we're phenomenal in the beginning and was a proud user and promoter. Until their email stopped working and took 150 days for the problem to be resolved and unfortunately had to move on to a different service provider

Pros

It was very convenient to have ticketing and invoicing all built into the same service until it stops working, and their support leads you high and dry.

Cons

Payments never worked scheduling never worked and when email of invoicing went down I didn't get any constructive help for 150 days

Reasons for choosing RepairShopr

Quickbooks, Freshbooks, Quicken,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Garrett T.

President

Information Technology and Services

### "Ok product for the price."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

September 21, 2022

It gets the job done for the most part. If we could easily transition to another product in our price range that is better supported, more often updated with new functionality and integrations, we would probably move.

Pros

It is cheap and easy. Support is OK, but email only. Sometimes you need to talk to a person.

Cons

Reporting is meh. No option for creating your own reports, so you are stuck with whatever they include. A few good integrations, but need lots more. It feels like they stopped development for RepairShopr when they released Synchro. Synchro has more integrations and features, some of which it would be nice to have, but we have an RMM already and don't want/need any of those features.

Reasons for choosing RepairShopr

Price and ease of implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Marshall S.

Designer

Luxury Goods & Jewelry

### "Not for jewelry stores"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

August 3, 2022

We tried, we really did. It's not for jewelry stores.

Pros

It was cloud based and the design was clean.

Cons

It's a cell phone repair software marketed to jewelers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Aashish S.

Sole owner

Computer Hardware

### "No remedy with issues"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 12, 2022

Unpleasant

Pros

There are no pros, just unpleasant dealings every single time

Cons

No support for more than one year regarding square integration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Christian W.

CEO

Computer & Network Security

### "RepairShopr - a "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

March 3, 2022

Pros

Ticketing, Invoicing, Parts ordering and Estimates/Quotes

Cons

The software vendor does very little in the way of further development of the platform. They are more focused on their MSP product Syncro. The worst is their customer support. Thankfully there is a private facebook user group.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Victor M.

CEO

Information Technology and Services

### "They have not improved the software for years"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2022

Pros

At first the were the unique software on the market

Cons

They do not fix basic issues, like to choose VAT excluded prices. There is many users that asks for BASIC and NECESSARY features on the forum but they never develop it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/133945/RepairShopr/reviews/)

Popular comparisons

[FieldPulse vs RepairShopr](https://www.capterra.com/compare/133945-153475/RepairShopr-vs-FieldPulse)[Jobber vs RepairShopr](https://www.capterra.com/compare/127994-133945/Jobber-vs-RepairShopr)[BuildOps vs RepairShopr](https://www.capterra.com/compare/133945-194155/RepairShopr-vs-BuildOps)[Service Fusion vs RepairShopr](https://www.capterra.com/compare/133945-135788/RepairShopr-vs-Service-Fusion)[ServiceTitan vs RepairShopr](https://www.capterra.com/compare/133945-150053/RepairShopr-vs-ServiceTitan)[PestPac vs RepairShopr](https://www.capterra.com/compare/23130-133945/PestPac-vs-RepairShopr)[ServiceBox vs RepairShopr](https://www.capterra.com/compare/133945-136363/RepairShopr-vs-ServiceBox)[ServiceWorks vs RepairShopr](https://www.capterra.com/compare/133945-183679/RepairShopr-vs-ServiceWorks)[Kickserv vs RepairShopr](https://www.capterra.com/compare/122541-133945/Kickserv-vs-RepairShopr)

[Housecall Pro vs RepairShopr](https://www.capterra.com/compare/133945-140363/RepairShopr-vs-HouseCall-Pro)[RealGreen vs RepairShopr](https://www.capterra.com/compare/78106-133945/Service-Assistant-vs-RepairShopr)[ServiceTrade vs RepairShopr](https://www.capterra.com/compare/132690-133945/ServiceTrade-Commercial-vs-RepairShopr)[Workiz vs RepairShopr](https://www.capterra.com/compare/133945-147525/RepairShopr-vs-Workiz)[Asset Essentials vs RepairShopr](https://www.capterra.com/compare/113574-133945/AssetEssentials-vs-RepairShopr)[mHelpDesk vs RepairShopr](https://www.capterra.com/compare/77264-133945/mHelpDesk-vs-RepairShopr)[Salesforce Service Cloud vs RepairShopr](https://www.capterra.com/compare/133945-136189/RepairShopr-vs-Salesforce)[SingleOps vs RepairShopr](https://www.capterra.com/compare/133945-176935/RepairShopr-vs-SingleOps) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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