---
title: "ServicePal Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ServicePal Software - reviews, pricing plans, popular comparisons to other HVAC products and more."
source_url: "https://www.capterra.com/p/133994/ServicePal/"
page_type: "product"
language: "en"
---

# 

 ServicePal Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ServicePal

## What is ServicePal?

ServicePal is the leading mobile iPad app for Service Contractors. ServicePal makes service contracting paperless and effortless. Schedule, dispatch, invoice and record payments on the iPad. Email custom invoices and receipts to customers. Get the job done while you are in the field and spend Friday nights in front of the TV. Explore ServicePal for HVAC, plumbing, electrical services, home theater installation, Fire protection, Chimney Sweep and much more. FREE TRIAL. Monthly subscription.

## What is ServicePal used for?

[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[HVAC](https://www.capterra.com/hvac-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ServicePal?[Manage this product listing](https://www.g2.com/products/servicepal/claim_requests/new?auto=true)

## ServicePal Overview

Updated September 2026

AI summary

ServicePal offers small businesses tools for managing field service operations, including scheduling, dispatch management, invoicing, and work order tracking. Supporting cloud and mobile deployment, it enables teams to access service histories, collect payments in the field, and generate quotes on the go. Optional contract and license management features further support businesses handling recurring or regulated service agreements.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServicePal

4.5 (2)

VS.

[4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.5 (498)

Value For Money

5.0 (2)

Value For Money

4.5 (491)

Customer Service

4.5 (2)

Customer Service

4.7 (494)

## ServicePal alternatives

[4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

## FAQs about ServicePal

Overview

### What company size and specific industries is ServicePal built for?

ServicePal is designed for small and mid-sized service contractors that provide residential or commercial onsite service. It suits businesses in HVAC, electrical, plumbing, pest control, chimney sweep, fire safety, property management, and similar field service industries.

Features and Usability

### What are the key features of ServicePal?

ServicePal offers customer management and contact database tools, along with scheduling, dispatch management, and work order management for field operations. It also includes quotes and estimates, billing and invoicing, electronic signature, payment collection in the field, service history, technician management, inventory management, and reminders.

Getting Started and Support

### What training and onboarding options does ServicePal offer?

ServicePal provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover product topics in a group format, and documentation offers written reference material.

Getting Started and Support

### What customer support options does ServicePal offer?

ServicePal provides chat support for customer questions and account help. No reviewer feedback is available here, so support speed, helpfulness, and common frustrations cannot be assessed from user comments. The available channel is chat, and no other support options are listed in the catalog data.

## Features

AI summary

Based on 4,034 HVAC reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

ServicePal supports **Mobile Access**. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other features that reviewers also rate highly, including **Customer Database** (**66%**) and **Scheduling** (**61%**). These features help businesses keep customer records organized and coordinate service appointments more efficiently, providing teams with better visibility and faster access to key job information in the field.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contract/License Management

Track, store, and access client contracts or licenses

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customer Management

Store and organize information about customers and previous interactions

Dispatch Management

Manage sending personnel and resources to a site as needed

ServicePal 18 features

### All Features
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Electronic Signature: Digitally sign online documents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Management: Manage and track all job information and associated tasks
- Mobile Access: Access software remotely via mobile devices
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Quotes/Estimates: Generate quotes or estimates for customers
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Technician Management: Oversee technicians and track their assigned work orders
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Basic

$39.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CP

Curtis P.

President

Construction

### "Great Software, Great Support, Highly Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2020

Service is absolutely top tier.

Pros

Andrew over at Servicepal always comes to the rescue if we need any assistance. The software is awesome and it's helped streamline our business tremendously.

Cons

Does not have an iphone application yet still under construction

Reasons for choosing ServicePal

Took care of us throughout the entire process getting setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tommy N.

Owner/ Certified Chimney Sweep

### "Good program"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 10, 2018

Pros

The ability to build your own forms is nice. Very easy to use in the field. The organization is customer data is nice. It stores data for you which means you do not have to rely on taking up space in your own hardware systems.

Cons

It is not as robust as other systems. At the time it did not have full integration with QuickBooks Online.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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