# truDigital Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about truDigital Software - reviews, pricing plans, popular comparisons to other Digital Signage products and more.

Source: https://www.capterra.com/p/133995/truDigital-Signage

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# 

 truDigital Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

truDigital

## What is truDigital?

Connect with Confidence. At truDigital, we don't just sell digital signage; we build relationships that grow with your business. Our passionate, full-time team in the US isn't hidden behind screens – they're real people eager to support your vision. Experience our proprietary hardware, which stands out for its simplicity and seamless setup, leaving those flimsy consumer alternatives in the dust. Say goodbye to faceless, automated systems and hello to dependable performance and support you can trust. With truDigital, it's not just about what's on the screen; it's about who's behind it – and we're with you every step of the way. Elevate your digital presence with truDigital.

## What is truDigital used for?

[Digital Signage](https://www.capterra.com/digital-signage-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/)

Recognitions

Shortlist

Overall rating

Based on 372 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Pros & cons

Responsive multi-channel customer support

Instant cross-location messaging tool

Frequent device resets required

Non-intuitive, cumbersome interface design

Starting price

$29

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Digital Signage / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## truDigital alternatives

[4.8 (4,720)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (168)](https://www.capterra.com/p/182701/TelemetryTV/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (4,500)](https://www.capterra.com/p/173450/OptiSigns/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (831)](https://www.capterra.com/p/154656/Play-Digital-Signage/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/133995/truDigital-Signage/alternatives/)

## FAQs about truDigital

Overview

### What problems does truDigital solve?

truDigital solves slow, inconsistent communication across locations by turning TVs into centrally managed digital signage for announcements, KPIs, schedules, welcomes, and promotions. HR, marketing, operations, schools, healthcare, and multi-site organizations use it to replace paper notices, update content remotely, standardize messaging, and improve visibility for employees, visitors, customers, and residents.

Answer based on 234 reviews

Overview

### Which roles and teams benefit most from truDigital?

truDigital is most used by business owners, marketing and communications teams, and IT leaders who manage digital signage across locations. Administrative staff and managers rely on it to schedule announcements and promotions, while designers and creative leads use it to publish branded content and keep displays current with minimal technical effort.

Answer based on 339 reviews

Overview

### What company size and industries is truDigital built for?

truDigital is built primarily for small businesses, which make up 61% of reviewers, with Education Management leading industries at 7%. It also serves midsize businesses at 23% and enterprises at 15%, with notable use in Non-Profit Organization Management and Hospitality, each at 6%, mainly for digital signage.

Answer based on 372 reviews

Features and Usability

### What are the key features of truDigital?

truDigital offers core digital signage features like content scheduling, playlist management, remote display management, and multi-location screen control. Reviewers also highlight customizable templates, slide creation, multimedia support for video and social media content, and real-time updates for changing information quickly across displays.

Answer based on 134 reviews

Pricing

### How much does it cost and what fees or limitations are included?

truDigital starts at $29/month for the Basic plan, with a $49/month Pro plan and a free trial. Reviewers often call the pricing reasonable, competitive, and simple, but some say costs rise across many locations or per media box, and custom work or some integrations can add expense.

Answer based on 38 reviews

Integrations

### Which third-party tools and platforms does truDigital integrate with?

truDigital integrates with 10 third-party tools, including Slack and Google Calendar for communication and scheduling; Google Drive for storage; Instagram, Meta for Business, and Twitter/X for social content; and Microsoft Excel, Microsoft Power BI, Microsoft PowerPoint, and Microsoft Word for reporting and presentation workflows.

Answer based on 21 reviews

Getting Started and Support

### How easy is it to onboard and train a team on truDigital?

truDigital offers in-person training, live online sessions, webinars, documentation, and videos, which gives teams several ways to learn. Most staff pick up basic tasks quickly, and train-the-trainer setups work well. Admins and users handling playlists, templates, or integrations may need more time, tutorials, and support during early setup.

Answer based on 30 reviews

Getting Started and Support

### What customer support options does truDigital offer, and how do users rate the experience?

truDigital offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, helpful, and easy to reach, especially through live chat and phone. Some reviewers mention a learning curve, occasional follow-up delays, and frustration when interface issues require support intervention.

Answer based on 172 reviews

Ease of use

### How easy is truDigital to use?

truDigital feels easy to learn for many teams, especially after the initial setup and basic training. Small businesses, offices, and resellers often find the dashboard, templates, and playlist management straightforward, while some users describe the interface as clunky, less intuitive at first, and in need of clearer editing workflows.

Answer based on 130 reviews

## Pros and Cons

Responsive multi-channel customer support

96% positive reviews out of 125

Most reviewers report customer support is quick, accessible via chat or phone, and consistently resolves issues efficiently.

Nicholas C

Internal Marketing Coordinator, 201 - 500 employees.

"Also, the text-to-support feature on the website is great, and I have always had a good experience in dealing with support staff."

Frequent device resets required

49% negative reviews out of 45

Some reviewers describe bugs and issues, needing regular device resets and manual troubleshooting, especially across multiple locations.

Instant cross-location messaging tool

97% positive reviews out of 31

Most reviewers find employee communication effective for sharing timely updates, announcements, and recognition across locations.

Non-intuitive, cumbersome interface design

48% negative reviews out of 44

Some reviewers feel the user interface is clunky, unintuitive, and difficult to navigate, requiring extra training and effort.

Susan F

Marketing and Communications Director, 501 - 1,000 employees.

"They have to be done individually. If I'm chaining the name of a slide show or folder, it kicks me out to the main menu and I have to navigate back to the change I made."

Supportive team collaboration environment

96% positive reviews out of 26

Most reviewers describe team collaboration as smooth, with responsive support and easy onboarding for all members.

Slow platform and content updates

93% negative reviews out of 30

Most reviewers indicate performance and speed issues, with slow loading, lagging updates, and frustrating delays in tasks.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Display Management

4.6 (29)

55.17% of 29 reviewers that rated this feature as important or highly important

Remotely schedule and display multimedia content regardless of where you are

Playlist Management

4.5 (28)

60.71% of 28 reviewers that rated this feature as important or highly important

Create playlists of content and media types & manage the distribution of those playlists to display screens

Content Scheduling

4.5 (23)

43.48% of 23 reviewers that rated this feature as important or highly important

Plan to upload and publish specific content on social media platforms, screens etc.

Layout & Design

4.4 (22)

63.64% of 22 reviewers that rated this feature as important or highly important

Configure publication's layout before publishing

Data Security

4.6 (18)

38.89% of 18 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Auto Update

4.6 (17)

35.29% of 17 reviewers that rated this feature as important or highly important

Automatic update of information / software

truDigital 30 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatic update of information / software

Plan to upload and publish specific content on social media platforms, screens etc.

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Electronically display menu item options for customers to make selections from

Assemble applications and processes by dragging over and arranging pre-built components

Allow the audience to interact or engage with the content

Configure publication's layout before publishing

Collection of images, videos and other digital content that can be used

Access software remotely via mobile devices

Manage and support multiple locations

Facilitate the display of multimedia content across multiple screens

Supports various file formats

Ability of websites, web applications, or mobile applications to function without an active internet connection

Create playlists of content and media types & manage the distribution of those playlists to display screens

Receive data and information in real time

Remotely schedule and display multimedia content regardless of where you are

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Program to edit text files that renders the content in accordance with embedded markup code such as HTML

An extended application or connector that enables users to perform additional services with their current set of tools

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Expand the format in which multimedia files and web content are delivered in RSS feeds

Get Advice

We can help you find the software with the features you need.

Features

4.1 (334)

4.1

Based on 334 reviews

## Pricing

Value for money

4.3 (294)

Free Trial

[View pricing plan details](https://www.capterra.com/p/133995/truDigital-Signage/pricing/)

Basic

$29.00

Other,Per Month

It includes:

-   Unlimited Support and Training
-   Unlimited Users and Storage
-   Online Knowledge Base
-   Dedicated Sales Rep
-   Multi-Location Capable
-   Unique User Permissions
-   Status Notifications
-   Content Scheduler
-   File Upload & Display
-   Advanced Upload

Pro

$49.00

Other,Per Month

It includes:

-   Custom onboarding
-   Campaigns Tool
-   Project Consultation
-   Dedicated Account Rep
-   Live News
-   Infotainment Library

Value for money

4.3 (294)

4.3

Based on 294 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (334)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (334)

4.7

Based on 334 reviews

## User reviews

Overall rating

4.4

Based on 372 reviews

Filter by rating

5(216)

4(114)

3(34)

2(5)

1(3)

Mentioned topic

Sorted by most recent

SB

Scott B.

Systems Admin Analyst

Packaging and Containers

### "Good content management, lacking in cost/value"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 27, 2026

Content management was straightforward, however we found other competitors offered better deals per media box.

Pros

Content was easy to upload to portal and maintain on a daily basis. Occasionally uploading powerpoint files would take several attempts, but rarely an issue.

Cons

Cost per media box was not worth it, we found a competitor that offered twice as many media boxes for almost half the cost.

Alternatives considered

[Yodeck](https://www.capterra.com/p/228571/Yodeck/)

Reasons for choosing truDigital

We actually cancelled our subscription with TruDigital and went with YoDeck instead because of cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Abdul Gafoor M.

NSE

Hospital & Health Care

### "Excellent Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 18, 2024

excellent and satisfying. Worth the price

Pros

Customer Support and prompt response Customer Support and prompt response Customer Support and prompt response

Cons

n/a not aware of it not aware of it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2024

Abdul, thanks for taking the time to share your review of truDigital. We’re thrilled you’ve had a positive experience interacting with our customer support team!

CT

Chetan T.

Employee

Electrical/Electronic Manufacturing

### "Best for online work "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 2, 2024

Pros

It takes less time than other companies

Cons

The charges that they take are little high

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Bill C.

Executive Director

Non-Profit Organization Management

### "Received Survey before Equipment"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

June 24, 2024

Pros

The concept seems good but the support is non existent.

Cons

Never heard back from them once I spent the money. It took a month for equipment to get here. No one answered emails about when it was coming. Support is non existent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2024

Bill, we are saddened to hear about your experience. We do have documentation from USPS that your device was shipped on the day of purchase and arrived at your PO Box two days later. It also shows the package was available for pick up on June 1, but it was picked up 10 days later on June 11 (about 2 weeks after purchase). It seems like you weren't receiving the tracking updates from USPS, which we typically have set up for any new purchase. We apologize if those notices didn't reach you and you were left in the dark. Please know, like a few of the recent emails sent to you, our team is always available to help online (https://trudigital.freshdesk.com/support/tickets/new) or by calling 801-852-9898. Please contact us if you need any additional help or assistance.

JS

Jody S.

VP Customer Care

Packaging and Containers

### "User Friendly Digital Solution for Multi-Location Communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2024

As a project coordinator it is nice to gather the required information, distribute it to the trudigital team and have a flawless implementation. We worked together customizing the introductory screens, preloading player content, configuring players and providing tracking information to all key team members. Training and resource material allowed for easy train the trainer scenarios, yet we could always call on tru digital to assist with one on one training. We have added four additional sites since starting with Trudigital and this will continue with our expansion.

Pros

The implementation process was easy, allowing you to document and provide all pertinent information for easy assimilation of players at various locations and sites. The training support was outstanding with timely responses and assistance with questions, operational support, and resource material.

Cons

Like to have more Spanish content but think this is on the horizon.

Alternatives considered

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

[Mvix Digital Signage](https://www.capterra.com/p/123169/XhibitSignage/)

[Yodeck](https://www.capterra.com/p/228571/Yodeck/)

[Appspace](https://www.capterra.com/p/80317/Nexus-On-Demand/)

Reasons for choosing truDigital

Features, Ease of use, Pricing, Support, and Product Quality. Also we had prior experience with uploads hanging on the system and we wanted to avoid that concern with this new product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2024

Hi Jody, thanks so much for taking the time to share your experience with truDigital! We are thrilled you have taken advantage of the many training and resource materials we offer to all of our customers. We do have some new Spanish safety content available, and will continue to build out additional assets in the near future. Thanks for being part of the truDigital family!

MG

Miguel G.

DCA

Marketing and Advertising

### "Miguel Coca Cola DCA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

Pros

It's easy and reliable. Easy to understand and navigate.

Cons

It's very slow loading and lags sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2024

Hi Miguel, Thank you so much for the fantastic review! We're thrilled to hear that our platform has made digital signage easy and reliable for Coca-Cola. If you’ve noticed any occasional lag times, our new Enterprise platform has resolved that issue. Please have someone contact your account manager, Mary (maryann@trudigital.net), to set up a demo or trial.

KD

Kristine D.

General Manager

Health, Wellness and Fitness

### "Amazing product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2024

Pros

Without hesitation, I highly recommend truDigital Advertising Company to any business looking to enhance their online or inhouse presence and drive results through digital marketing. Their expertise, professionalism, and commitment to delivering exceptional service make them a standout choice in the industry.

Cons

I can't say anything negative at all. The content, support and ease of use bare none

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 15, 2024

Kristine, Thank you for your wonderful review! We truly appreciate your support and are thrilled that you've had such a positive experience with our product and team.

DV

Daniel V.

Regional Sales Manager

Food Production

### "Great way to increase corporate communication"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 26, 2024

Training with truDigital was awesome - great personal instruction and willing to answer any questions via chat. Any issues I've had, we've resolved within 15 minutes.

Pros

I love the ability to create one playlist and send it out to multiple sites. Our company has many different subsidiaries and we're able to communicate to all the sites easily

Cons

The interface is a little clunky. I'm sure there are solutions with better UI, but this one still works. Just have to understand how to do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2024

Hi Daniel, Thank you for the awesome review! It's wonderful to hear how truDigital has seamlessly integrated communication across your company's various sites. We are just rolling out our latest upgrade - the new Enterprise interface designed to streamline and enhance the user experience. If you're interested in checking it out, feel free to reach out to our team!

NC

Nicholas C.

Internal Marketing Coordinator

Utilities

### "Trudigital for Internal Usage in office"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2024

Pros

I like the ability to change slides on the fly and have a variety of built-in templates for sports, quotes, weather, and more. Trudigital helps keep our office space dynamic and interesting. Also, the text-to-support feature on the website is great, and I have always had a good experience in dealing with support staff.

Cons

I would like to see more custom templates, or even user-created templates. Also, the remotes you receive for setting up a new trudigital box have a very weak signal, and have to be held very close to the player to work. It would also be nice to be able to reassign players and playlists without having to bother your support staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2024

Nicholas, a big thank you for taking the time to share your experiences with truDigital. It's fantastic to hear our platform is bringing a dynamic and engaging touch to your office! Regarding the minor issues you've mentioned- we've got some tailored solutions ready for you. Please get in touch with Mary, your dedicated account manager, at maryann@trudigital.net, and she'll guide you through these enhancements. We're here to ensure your experience with us continues to be as seamless and productive as possible!

SF

Susan F.

Marketing and Communications Director

Construction

### "truDigital is a true asset to our Company making my job less stressful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2024

Overall, the support has been exceptional, and I'm very pleased with the product, ease of use and continue to add more digital displays each year.

Pros

I love remote access, multi-screen use, scheduling features and the ability to create custom slides and videos.

Cons

I can't delete multiple slides or items at one time. They have to be done individually. If I'm chaining the name of a slide show or folder, it kicks me out to the main menu and I have to navigate back to the change I made.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2024

Hi Susan, We're thrilled to hear how truDigital has streamlined your work and that our support team has exceeded your expectations. Exciting update – our new Enterprise interface now features bulk editing to make deleting and managing slides even easier! If you're interested, just reach out, and will get you set up with a trial!

[View all Reviews](https://www.capterra.com/p/133995/truDigital-Signage/reviews/)

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Popular comparisons

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