---
title: "truDigital Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is truDigital the right Digital Signage solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/133995/truDigital-Signage/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

truDigital

4.4 (372)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of truDigital

Ease of use

4.2

Customer Service

4.7

## Pros and Cons in Reviews

SF

Susan F

Marketing and Communications DirectorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I love remote access, multi-screen use, scheduling features and the ability to create custom slides and videos.“

April 23, 2024

SF

Susan F

Marketing and Communications DirectorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“They have to be done individually. If I'm chaining the name of a slide show or folder, it kicks me out to the main menu and I have to navigate back to the change I made.“

April 23, 2024

SB

Scott B

Systems Admin AnalystPackaging and Containers, 51 - 200 employeesUsed the software for: More than 2 years.

“Content was easy to upload to portal and maintain on a daily basis. “

January 27, 2026

NC

Nicholas C

Internal Marketing CoordinatorUtilities, 201 - 500 employeesUsed the software for: More than 2 years.

“Also, the remotes you receive for setting up a new trudigital box have a very weak signal, and have to be held very close to the player to work.“

April 26, 2024

JS

Jody S

VP Customer CarePackaging and Containers, 201 - 500 employeesUsed the software for: 6-12 months.

“Training and resource material allowed for easy train the trainer scenarios, yet we could always call on tru digital to assist with one on one training. “

June 8, 2024

EB

Eric B

Marketing CoordinatorBanking, 51 - 200 employeesUsed the software for: More than 2 years.

“There's no way to integrate live content such as news, stock tickers, etc.“

December 15, 2023

BK

Brent K

IT Development ManagerWarehousing, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“On the rare occasion that I have ran into an issue I couldn't resolve on my own, the truDigital online support team has been able to help within literally seconds every single time. “

December 6, 2023

BK

Brent K

IT Development ManagerWarehousing, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I've yet to run into an issue that I wasn't able to track down quickly due to the straight-forward interface. “

December 6, 2023

## Showing most helpful reviews

Showing 1-25 of 372 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Greg G.  
IT Manager  
Industrial Automation  
Used the software for: Less than 6 months

### "TruDigital solution is far superior than it's competitors."

October 10, 2017

5.0

Pros

From start to finish TruDigital has been great. We started out contacting for a demo and chose TruDigital as our digital signage vendor. Ordering the players and setting up our account was a breeze. Players are configured and already assigned to our account before they ship. Customer support is great. Once you log into TruDigital's admin portal you can start a chat and work with support right away.

Cons

The only thing I could see that I would like to have changed is the ability to see and manage admin/users better. I had to submit a ticket to add additional admins. Once our environment gets larger I see this being an issue.

Review Source

SB

Scott B.  
Systems Admin Analyst  
Packaging and Containers  
Used the software for: 2+ years

### "Good content management, lacking in cost/value"

January 27, 2026

4.0

Content management was straightforward, however we found other competitors offered better deals per media box.

Pros

Content was easy to upload to portal and maintain on a daily basis. Occasionally uploading powerpoint files would take several attempts, but rarely an issue.

Cons

Cost per media box was not worth it, we found a competitor that offered twice as many media boxes for almost half the cost.

Alternatives considered

[Yodeck](https://www.capterra.com/p/228571/Yodeck/)

Reason for choosing truDigital

We actually cancelled our subscription with TruDigital and went with YoDeck instead because of cost.

Review Source

AS

Autumn S.  
Lead Designer  
Financial Services  
Used the software for: 2+ years

### "Did you turn it off and turn it back on again?"

March 10, 2020

2.0

I recommend updating your user experience. Portions of the site are dated and could use streamlining. Also, let the user know that the device has to be reset and that THE PLAYLIST PREVIEW IS NOT AN ACTUAL REPRESENTATION OF MY SCREEN. I had a high-visibility campus down for weeks without knowing because my previewer said everything was working as it should.

Pros

I am able to use images and videos in one list which is nice. I wish you didn't have to have these in two separate modules as it makes creating diverse motion playlists very hard to curate.

Cons

My biggest complaint with the platform is actually the hardware. We have to reset the device 2-3 times a month to get it to work properly. Since we have several campuses in several different states this ends up being a time-consuming project every time. If you add up the money the company spends on employees resetting these devices I think you will find it adds a great deal of cost to the overall platform. The interface itself is very slow and hard to navigate. Since we have separate campuses I have recreate each playlist multiple times instead of being able to build a master template and deploying each playlist as needed. This also adds a great deal of time to each slide update.

Reason for choosing truDigital

I was not included in this project

Review Source

Response from truDigital

July 28, 2020

Hi Autumn, we are sad to hear about your less than positive experience with truDigital. Please reach out directly to our Director of Support, James (801-852-9887 or James.potter@trudigital.com). We believe there are some changes we can make that should help the performance of your account.

JS

Jody S.  
VP Customer Care  
Packaging and Containers  
Used the software for: 6-12 months

### "User Friendly Digital Solution for Multi-Location Communication"

June 8, 2024

5.0

As a project coordinator it is nice to gather the required information, distribute it to the trudigital team and have a flawless implementation. We worked together customizing the introductory screens, preloading player content, configuring players and providing tracking information to all key team members. Training and resource material allowed for easy train the trainer scenarios, yet we could always call on tru digital to assist with one on one training. We have added four additional sites since starting with Trudigital and this will continue with our expansion.

Pros

The implementation process was easy, allowing you to document and provide all pertinent information for easy assimilation of players at various locations and sites. The training support was outstanding with timely responses and assistance with questions, operational support, and resource material.

Cons

Like to have more Spanish content but think this is on the horizon.

Alternatives considered

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)[Mvix Digital Signage](https://www.capterra.com/p/123169/XhibitSignage/)[Yodeck](https://www.capterra.com/p/228571/Yodeck/)[Appspace](https://www.capterra.com/p/80317/Nexus-On-Demand/)

Reason for choosing truDigital

Features, Ease of use, Pricing, Support, and Product Quality. Also we had prior experience with uploads hanging on the system and we wanted to avoid that concern with this new product.

Review Source

Response from truDigital

July 1, 2024

Hi Jody, thanks so much for taking the time to share your experience with truDigital! We are thrilled you have taken advantage of the many training and resource materials we offer to all of our customers. We do have some new Spanish safety content available, and will continue to build out additional assets in the near future. Thanks for being part of the truDigital family!

BL

Beth L.  
Marketing Coordinator  
Packaging and Containers  
Used the software for: 6-12 months

### "Lots of Options - A little "clunky""

November 22, 2019

4.0

It's been a great communication tool for our front office. We use it to greet our customers that visit our headquarters and also to celebrate employee milestones. The live YouTube feed has been very popular.

Pros

There are a lot of good options for content in terms of layouts. The scheduling is GREAT and I don't run into weird glitches like I did with our old Novisign program. It's definitely an upgrade from that system.

Cons

Some of the templates are hard to edit or have limitations to what can be added. For example, the holidays have just a select number of images. Some of the birthday templates are challenging if you have a long name to put in there. I have done some Welcome templates and have had to fiddle with the company logo image for 1/2 an hour to get it to size up correctly.

Alternatives considered

[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

Reason for choosing truDigital

Mostly because the TruDigital sales rep was very responsive and got back to me quickly. We needed to make the change within a certain time period. Also, I like your price point and felt it was a pretty good value for what we were getting.

Switched from

[NoviSign](https://www.capterra.com/p/128501/NoviSign-Digital-Signage/)

NoviSign was very restrictive and lacked the ability to schedule posts in advance. It also looked outdated.

Review Source

Response from truDigital

November 27, 2019

Hi Beth, Thank you for taking the time to leave a review. We're glad you enjoy the scheduling feature and the multiple options for content. We're always looking to improve, so we appreciate your feedback and insights. If you have any questions or additional suggestions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to work with you. Thanks again, Michael Peine - Marketing Manager

RK

Ron K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Value! Would Recommend!"

December 28, 2022

5.0

Positive! I would buy again! We've used this service for 3+ years and are very satisified.

Pros

Easy to use, with excellent support! We tried other competing software/player suites and found the lack of support to be frustrating. We've always had prompt support from TrueDigital! We use this service in multiple locations. The ease of use makes it a no brainer.

Cons

There is a bit of a learning curve but support has always been available to help us through any problems or issues. Most of our issues have been user error.

Reason for choosing truDigital

The value proposition and support were better with TruDigital.

Switched from

[UPshow](https://www.capterra.com/p/158167/UPshow/)

UpShow has the worst service of any tech company I have every experienced!

Review Source

Response from truDigital

January 5, 2023

Hi Ron, Thanks for the awesome review! We are thrilled to hear about your experience with our support team. As a company, we have invested extensive time and resources into our customer support experience and are confident we provide the best support in the industry. Thank you for sharing and for being a truDigital customer.

EQ

Ed Q.  
owner  
Restaurants  
Used the software for: 2+ years

### "Bang for the Buck"

December 15, 2022

5.0

Entertainment and information

Pros

Cost is very competitive and easy of use.

Cons

Menu options are not usable for bigger non changing menus

Reason for choosing truDigital

Cost and options for display and the ability to remote change all 3 locations

Switched from

[UPshow](https://www.capterra.com/p/158167/UPshow/)

There lack of change and lagged in new options

Review Source

Response from truDigital

December 19, 2022

Hey Ed, Thanks for the awesome review. We are glad you are enjoying truDigital!

CW

Christina W.  
Marketing Manager  
Construction  
Used the software for: 2+ years

### "Easy to use, good value"

March 9, 2020

4.0

It serves us well.

Pros

truDigital is an easy-to-use app for our less tech savvy users.

Cons

There are some function limitations that probably come from it being a user-friendly app.

Alternatives considered

[ConnectedSign](https://www.capterra.com/p/119090/ConnectedSign/)[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

Reason for choosing truDigital

When we chose truDigital in 2017, the decision was made because the user interface was more intuitive.

Review Source

Response from truDigital

March 19, 2020

Hello Christina, Thank you for your wonderful review! We're glad to hear you enjoy the ease of use of truDigital. Feel free to contact us at support@trudigital.com or call 801-852-9898 to recommend any additional functions you'd like to see, as we're always looking to expand our services. Thanks again for your review and for your continued business. All the best, Michael Peine - Marketing Manager

TH

Todd H.  
Marketing Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "truDigital and Winners"

March 3, 2020

4.0

Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.

Pros

The software is easy to use and the dashboard is intuitive and easy to navigate

Cons

at times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.

Alternatives considered

[Screenscape](https://www.capterra.com/p/231648/Screenscape/)[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[SmartSign2go](https://www.capterra.com/p/146420/SmartSign2go/)

Reason for choosing truDigital

Overall cost, ease of use, and the ability to manage many campaigns remotely.

Review Source

Response from truDigital

March 9, 2020

Hello Todd, We certainly appreciate your detailed review. We're also glad to hear you enjoy the ease of use and flexibility of truDigital. If you have any questions regarding deployment of new assets or anything else, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thank you, Michael Peine - Marketing Manager

LI

Larry I.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Product, Great People, Hefty Price"

November 26, 2019

5.0

I loved the product, loved working with the people. Great company and they go out of their way to make you a happy customer. That speaks volumes to me. The kicker for me has been the price. Other services that rival the content management features of TruDigital are in most cases less expensive. We operate 20 screen locations so the expense is a bit over the top for us.

Pros

The dashboard interface is very easy to use; intuitive. The content management is made easy and the scheduling of playlists is right on spot. From the user standpoint, I absolutely love it.

Cons

There isn't a lot of freedom in template design. Our stations are all set up in zones and we had to get a custom template made to achieve our standard design. Designers much prefer the freedom to work on an open canvass and this software painted you in a corner to easily.

Alternatives considered

[QuickESign](https://www.capterra.com/p/146756/QuickESign/)

Reason for choosing truDigital

No competition in the quality of delivery and dashboard options.

Review Source

Response from truDigital

November 27, 2019

Hello Larry, Thanks for taking the time to leave us a review. We're happy to hear you've enjoyed using truDigital and working with us. We also appreciate your valuable insights and feedback, as we're continuously working to make improvements. If you have any questions or suggestions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thanks again, Michael Peine - Marketing Manager

RW

Rodney W.  
Marketing Manager  
Printing  
Used the software for: 2+ years

### "truDigital for Internal Messaging"

December 15, 2022

5.0

This is a very effective way for our HR department to delivery custom messages to employees across multiple facilities, on breakroom tv's, in different states for any employee benefit changes, meetings, recognition and more. We also utilize lobby TVs for important messages as employees enter into work or to welcome clients or prospects to the facility.

Pros

There are many pros such as multi-user support, playlist management, content scheduling and more. Interface is easy to navigate and use with limited training. Integration into our facilities was straight foward and easy to implement.

Cons

No cons come to mind, it does everything that we need it to to.

Reason for choosing truDigital

We've been with truDigital for years now and I can't remember the products that were available at that time. We went with truDigital because of cost and flexibility of playlist management across multiple TVs in multiple locations with a central online platform to manage them all.

Review Source

Response from truDigital

December 19, 2022

Hi Rodney, Thank you for the stellar review. We appreciate your support!

NC

Nicholas C.  
Internal Marketing Coordinator  
Utilities  
Used the software for: 2+ years

### "Trudigital for Internal Usage in office"

April 26, 2024

5.0

Pros

I like the ability to change slides on the fly and have a variety of built-in templates for sports, quotes, weather, and more. Trudigital helps keep our office space dynamic and interesting. Also, the text-to-support feature on the website is great, and I have always had a good experience in dealing with support staff.

Cons

I would like to see more custom templates, or even user-created templates. Also, the remotes you receive for setting up a new trudigital box have a very weak signal, and have to be held very close to the player to work. It would also be nice to be able to reassign players and playlists without having to bother your support staff.

Review Source

Response from truDigital

May 14, 2024

Nicholas, a big thank you for taking the time to share your experiences with truDigital. It's fantastic to hear our platform is bringing a dynamic and engaging touch to your office! Regarding the minor issues you've mentioned- we've got some tailored solutions ready for you. Please get in touch with Mary, your dedicated account manager, at maryann@trudigital.net, and she'll guide you through these enhancements. We're here to ensure your experience with us continues to be as seamless and productive as possible!

NK

Noah K.  
Communications Coordinator  
Warehousing  
Used the software for: 2+ years

### "Quality Product. Excellent Strategy"

December 16, 2021

5.0

My overall experience with truDigital is very positive. The overall ease of the product has been an effective marketing strategy to reach out customers.

Pros

I love to simplicity of this software. The Digital player creates an effective way to reach and audience with powerful content. The preselected slides are an effective way to have content that can customers can engage with as well as the ability to customize content to the player.

Cons

The only issue I have with the player is the tediousness of the UI. Each player has its own personal library of content. It takes a few steps to access another players library. If they were able to integrate a single library to access all content it would make the world of difference.

Review Source

BS

Blair S.  
Director of Admissions  
Education Management  
Used the software for: 2+ years

### "Let the experts do the work, you will be so glad you did!!"

March 4, 2020

5.0

Having the capability to load sound bites with video were key for us!! It helped us "up our game" in selling our product with a personalized touch. We used our own branding and testimonies from happy clients on the signage. We were able to boost morale by honoring our people using employee of the month slide with a short write up and photo!!

Pros

The features on this software make it user friendly! The costumer support and training were the best part of my experience. Our signage was up and running within days of purchasing this software. We were able to customize the digital screens in our lobby and reception area with daily updates with three clicks. You can update and change anything remotely, you don't have to be at work!! The preloaded images to chose from along with the advice from our truDigital guy made this a complete Home Run!!!

Cons

To be honest, if I had a do over, I would make at least 3 fellow employees sit in on the training set-up call. It is just smart business to have more then one person fully trained on something so vital to your company.

Reason for choosing truDigital

A personal recommendation from our IT director, Kevin Goad. He is a fantastic resource for everything, so when he mentioned your company, I jumped on it.

Review Source

Response from truDigital

March 10, 2020

Hello Blair, Thank you for your stellar review! We're glad to hear you've enjoyed so much about truDigital. We offer unlimited training, so if you'd like your fellow employees to get trained on the software, contact us at support@trudigital.com or call 801-852-9898 to set that up. Thanks again for your comments! All the best, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Programmer Analyst  
Utilities  
Used the software for: 1-2 years

### "Great Communication Tool for our Small Office"

March 23, 2019

5.0

We are totally satisfied with truDigital. It has served our small office needs completely. Would recommend to anyone.

Pros

The software is easy to use, and I like that it's cloud-based - I can update screens from home if I needed to. The hardware adapted well with our existing TV screens. Love how flexible the software is in integrating our own content, like presentation slides or spreadsheets. The thing that sold me on this product over others was the support. Prior to purchase, I was given an extensive demo and the opportunity to ask alot of questions. Every question I had was thoroughly answered. I cannot say the same for other products that I checked out. We've been using truDigital for about 2 years, and when we've needed support (which has only been a couple of times), they've been there with quick responses. We initially purchased 2 devices and content subscriptions. We have since added another.

Cons

I wish there were a few more templates available for integrated content. We use the quotes template, but would love to see a template that shows nature photos from around the world. Or a Calm template that changes on a daily basis.

Review Source

Response from truDigital

March 28, 2019

Hello! Thank you for your stellar review! We appreciate your comments and are thrilled to know truDigital has been able to serve the needs of your office. Regarding templates, we're working to add more integrations as soon as we can. We appreciate your insights and suggestions. Best, Michael Peine - Marketing Manager

JB

Jaron B.  
Executive Assistant to the Provost  
Higher Education  
Used the software for: 1-2 years

### "Overall Positive"

March 22, 2019

4.0

Overall, I have experienced truDigital to be highly responsive and good problem solvers. I appreciate the product and its value and would recommend it to other institutions.

Pros

To its credit, truDigital allows multiple users to upload content to players/screens across the users' campus. The interface is clear and reasonably intuitive and allows our administrator to oversee content without having to personally post each item. It allows for a variety of different media, ranging from templates that will populate the players with breaking news stories and images, to templates that allow users to upload still images and videos. On the whole, I've been pleased with the product.

Cons

A three things that drive me nuts: (1) I have not found a way to copy a template and its content from one player in our system to another, forcing me to rebuild each template for each player, (2) the player playlists allow you to automate when an item will start/stop playing, but does not automatically remove it from playlist itself, and (3) I wish there was a built in "monitor" where you could view what is playing on a player in realtime. Since I am in a different building from all of our players, the only way I can confirm that things posted correctly is to walk across campus and wait for my content to pop up.

Review Source

Response from truDigital

March 28, 2019

Hello Jaron, Thank you for your detailed review, we appreciate it! We're glad to hear you've been pleased with truDigital. We'd love to jump on a call and go over some of your feedback. For example, there is a way to copy templates from one player to another. There's also a way to preview the content being displayed on your screens. Contact support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to go over details. Thanks again, Michael Peine - Marketing Manager

GC

Geoff C.  
Digital Marketing Specialist  
Building Materials  
Used the software for: 2+ years

### "TruDigital review"

December 15, 2022

4.0

Positive

Pros

We like being able to have continuity across our multiple locations. One brand one message.

Cons

Back end dashboard a bit slow, seems to take a while for screens to refresh and update.

Review Source

Response from truDigital

December 19, 2022

Geoff, Thank you for taking some time to share your feedback with us. We are happy to hear truDigital has been able to support your brand stay consistent across multiple locations!

DB

Dan B.  
Brand Strategist  
Consumer Goods  
Used the software for: 1-2 years

### "Not worth the time or effort"

March 3, 2020

1.0

TruDigital is frustrating and a complete waste of time and money.

Pros

I like the fact that I can schedule updates and use different messages on different screens.

Cons

The software is incredibly slow, clunky and outdated. I can't easily make updates from my mobile phone, and simply publishing an update takes way too long. To update birthdays and anniversaries monthly takes me about 45 minutes. To publish one simple slide takes me about 15 minutes, and that doesn't count the time it takes to make the slide. The system is in need of a MAJOR overhaul.

Reason for choosing truDigital

The group making the purchase decision was mislead about the system's capabilities, namely, it's capabilities to natively run 4K video, PowerPoint animations, and Keynote presentations. All of these features require a workaround.

Review Source

Response from truDigital

March 9, 2020

Hello Dan, Thank you for the feedback. We are so sorry to hear you are having such a negative experience and we'd like the opportunity to make it right. We don't typically get feedback that it takes so long to update your playlist or templates. Please reach out directly to our Director of Support, James (801-852-9887 or James.potter@trudigital.com), to help get these issues resolved. Thanks again, Michael Peine - Marketing Manager

MG

Miguel G.  
DCA  
Marketing and Advertising  
Used the software for: 2+ years

### "Miguel Coca Cola DCA"

May 13, 2024

5.0

Pros

It's easy and reliable. Easy to understand and navigate.

Cons

It's very slow loading and lags sometimes.

Review Source

Response from truDigital

May 15, 2024

Hi Miguel, Thank you so much for the fantastic review! We're thrilled to hear that our platform has made digital signage easy and reliable for Coca-Cola. If you’ve noticed any occasional lag times, our new Enterprise platform has resolved that issue. Please have someone contact your account manager, Mary (maryann@trudigital.net), to set up a demo or trial.

AB

Alan B.  
Business Solutions Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great digital signage tool to integrate with third party tools "

December 2, 2019

4.0

It is difficult to understand how it works and configure the screens at first. Once the learning curve is over, and you are able to setup some nice templates, then TVs always display as expected. Very easy to update templates, although changes do not get pushed instantly unless you physically push it from each display.

Pros

Once the dashboards / signs are up and running it is really easy to maintain. It allows you to integrate with third party applications like Instagram, Facebook, Slack, YouTube Videos, Power Point Templates, Power Bi, among others.

Cons

Their templates are very basic, almost not valuable. Some of the out of the box integrations do not work as expected. The user interface to configure things in the back-end has a learning curve and is not the nicest user interface. However, if you use your own templates, what is displayed on the TVs look great.

Review Source

Response from truDigital

December 9, 2019

Hello Alan, Thank you for taking the time to leave us a review! We're glad to hear you enjoy using many of the integrations. We also appreciate your valuable feedback, as we're continuously working to make improvements. If you have any questions or suggestions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thanks again, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Marketing Supervisor  
Accounting  
Used the software for: 1-2 years

### "Great platform, however has some quirks"

March 29, 2019

4.0

These displays (both internally and externally) have been a great addition to our business. They've exponentially improved our communications. Given more time for upkeep, the cons would be far less significant, and even as is, they are manageable. TruDigital is one of the better options on the market!!

Pros

Automated News, countdowns, dashboards and more

Cons

some of the 3rd party API providers are slow to fix their applications, and unless you are proactively checking to make sure everything is working properly on a daily basis, some apps and widgets could be malfunctioning and there is no notification of such, especially if relying on the dot status of the sync. Customer support is great to work with though!

Review Source

Response from truDigital

April 8, 2019

Hello, Thank you for writing a review for us! It's great to hear we've been able to help you improve your communications. We appreciate the feedback as well. We certainly want to make sure your experience is the best it can be. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

SS

Stephen S.  
Operations  
Railroad Manufacture  
Used the software for: 6-12 months

### "6 Month truDigital Review"

March 22, 2019

4.0

Pros

The hardware has been very easy to setup and maintain and has worked on a variety of screen manufacturers. Any requests in to customer service have been handled pretty quickly. We only use limited "live feeds" to display social media etc. but what we do use works well.

Cons

Software can be cumbersome to manage multiple content on multiple playlists (screens). Some of this is to do with the organization of the file manager and playlists and some is because of the way templates are created. We display a lot of jpg information and all the formatting has to be done before upload. There is no in-system facilities to size or crop for example. Playlist slides can be difficult if you have many similar because the slideshow thumbnails in the playlist are all generic for example.

Review Source

Response from truDigital

March 28, 2019

Hello Stephen, We most certainly appreciate your review. We're glad customer service has been able to handle your questions quickly. Thank you for your feedback; we're always looking to improve. If you have any questions for us, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager

KD

Kristine D.  
General Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing product!"

May 13, 2024

5.0

Pros

Without hesitation, I highly recommend truDigital Advertising Company to any business looking to enhance their online or inhouse presence and drive results through digital marketing. Their expertise, professionalism, and commitment to delivering exceptional service make them a standout choice in the industry.

Cons

I can't say anything negative at all. The content, support and ease of use bare none

Review Source

Response from truDigital

May 15, 2024

Kristine, Thank you for your wonderful review! We truly appreciate your support and are thrilled that you've had such a positive experience with our product and team.

DP

Dusty P.  
Safety Manager  
Construction  
Used the software for: 1-2 years

### "Very Pleased with truDigital"

December 15, 2022

5.0

We have been able to communicate information to employees via our multiple TV units throughout our buildings in a timely matter.

Pros

We like that we have the ability to customize our own slides on our TV's to show content relevant to our business and employees.

Cons

Was a bit quirky at first to get used to how to create content but once that was handled it's been ok.

Review Source

Response from truDigital

December 19, 2022

Dusty, Thank you so much for taking the time to leave us a review on behalf of Morgan Pavement. We are happy to hear it's helped you communicate with your employees.

CH

Cathy H.  
Director, Communications  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Perfect Solution for Our Needs"

March 3, 2020

5.0

We are perfectly satisfied with our truDigital service.

Pros

With a network of 200+ locations we needed a digital signage solution that was easy to use, could quickly update our content and provided a great level of customer service. truDigital has exceeded our expectations in all areas. The software has been easy for all our team members to pick up and begin working with right away. Support is top notch and our account contact \[SENSITIVE CONTENT HIDDEN\] is speedy, pleasant and always willing to help. We are very satisfied with truDigital and would recommend them to anyone looking for a digital signage solution.

Cons

Loading times can be slow sometimes, but that may very well be an issue on our end.

Review Source

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