# Page 2 | truDigital Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is truDigital the right Digital Signage solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133995/truDigital-Signage/reviews

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truDigital

4.4 (372)

[View alternatives](https://www.capterra.com/p/133995/truDigital-Signage/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of truDigital

## Showing most helpful reviews

Showing 26-50 of 372 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Miguel G.  
DCA  
Marketing and Advertising  
Used the software for: 2+ years

### "Miguel Coca Cola DCA"

May 13, 2024

5.0

Pros

It's easy and reliable. Easy to understand and navigate.

Cons

It's very slow loading and lags sometimes.

Review Source

Response from truDigital

May 15, 2024

Hi Miguel, Thank you so much for the fantastic review! We're thrilled to hear that our platform has made digital signage easy and reliable for Coca-Cola. If you’ve noticed any occasional lag times, our new Enterprise platform has resolved that issue. Please have someone contact your account manager, Mary (maryann@trudigital.net), to set up a demo or trial.

RM

Riva M.  
Graphic Designer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Business review"

April 18, 2024

3.0

It fits our current needs. In the future, hoping it will expand technology.

Pros

TruDigital is a good way to communicate company reviews.

Cons

Hoping for interactive functionality in the future.

Review Source

KD

Kristine D.  
General Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing product!"

May 13, 2024

5.0

Pros

Without hesitation, I highly recommend truDigital Advertising Company to any business looking to enhance their online or inhouse presence and drive results through digital marketing. Their expertise, professionalism, and commitment to delivering exceptional service make them a standout choice in the industry.

Cons

I can't say anything negative at all. The content, support and ease of use bare none

Review Source

Response from truDigital

May 15, 2024

Kristine, Thank you for your wonderful review! We truly appreciate your support and are thrilled that you've had such a positive experience with our product and team.

RW

Rodney W.  
Marketing Manager  
Printing  
Used the software for: 2+ years

### "truDigital for Internal Messaging"

December 15, 2022

5.0

This is a very effective way for our HR department to delivery custom messages to employees across multiple facilities, on breakroom tv's, in different states for any employee benefit changes, meetings, recognition and more. We also utilize lobby TVs for important messages as employees enter into work or to welcome clients or prospects to the facility.

Pros

There are many pros such as multi-user support, playlist management, content scheduling and more. Interface is easy to navigate and use with limited training. Integration into our facilities was straight foward and easy to implement.

Cons

No cons come to mind, it does everything that we need it to to.

Reason for choosing truDigital

We've been with truDigital for years now and I can't remember the products that were available at that time. We went with truDigital because of cost and flexibility of playlist management across multiple TVs in multiple locations with a central online platform to manage them all.

Review Source

Response from truDigital

December 19, 2022

Hi Rodney, Thank you for the stellar review. We appreciate your support!

BG

Bill G.  
Associate Director of Procurement and Contracts  
Education Management  
Used the software for: 2+ years

### "Great value!"

December 15, 2022

4.0

Generally very happy with a product that does exactly what we needed - our campus community can easily submit content and we can get it displaying quickly and easily at a reasonable cost.

Pros

We've been using this system for 6 years, and are very happy with the product and the support. Just prior to purchasing this system, we had purchased a far more expensive one, and were so disappointed with its limitations that we cancelled it. We were very happy to then find TruDigital instead. It is very simple to use, but has levels of sophistication we have not even tapped into. Initial implementation was quick and easy.

Cons

We struggle with how quickly it "bogs down" when you are trying to do a lot of updating at one time. It is also critical to remove stale content that will also bog it down.

Reason for choosing truDigital

Simplicity and Cost

Review Source

Response from truDigital

December 19, 2022

Hey Bill, Thank you for leaving us a 10/10 review on behalf of Westmont College! We appreciate your support over the last 6 years and are thrilled you are finding truDigital helpful for your campus community.

AL

Aaron L.  
50th Anniversary Graduate Assistant  
Higher Education  
Used the software for: 1-2 years

### "Our experience with TruDigital has been enjoyable, professional, and seamless."

June 4, 2018

5.0

The benefits we received from this software were broad. We placed our system in a historical museum on our campus. This allowed us to showcase relevant content throughout the school year. When we knew certain groups would be on campus, we could feature content that would be relevant to them. Aside from sharing content we also used our system to spread awareness of events that were going on at the University. Lastly, our system provided us another medium to showcase the video productions that we created throughout the year. We showcase these videos at events and on social media, and our signage system provided us another unique way to showcase these projects that we are proud of. Overall the system has allowed us to produce and display timely and relevant content to a variety of audiences on our campus.

Pros

TruDigital provides a great total package. We love the cloud-based management that allows users to update content from any computer either on site or virtually. Also, the personable nature of TruDigital stands out. Our sales rep has remained in contact with us well over a year after we purchased our system. She has been a great resource for questions and ideas throughout our process. Aside from our sales rep, the support staff is excellent. Whenever we email over an issue we receive a personalized detailed response with screenshots and instructions within the hour. Overall both quality of the system and the personal nature of TruDigital stand out as what we like best about the software.

Cons

At times it feels like the templates are somewhat limited. Having our system for over a year I would have liked to see more change and innovation in relation to the themes. They have changed some but I still believe there is room for improvement and creativity around developing new theme designs and features for consumers. Sometimes users do not know what they want, so you have to develop it for them. I would encourage TruDigital to consider innovative signage theme ideas that could improve the user experience even more.

Review Source

Response from truDigital

October 8, 2018

Hey Aaron! First of all, thank you for taking the time to provide a review and feedback for us. We greatly appreciate it. We're also thrilled to hear you've been enjoying your experience with truDigital. We really try to do all we can to make sure everything goes as smoothly as possible for you. And thank you for bringing up room for improvement, we appreciate the feedback. We agree, new themes certainly add to the mix. Our development and design teams have been improving the rate at which new templates are created. So it's safe to say you'll be seeing more and more unique templates from here on out. We hope you enjoy them. Again, thank you for the review. Please let us know if you have any questions. Best, Michael Peine - Marketing Manager

NK

Noah K.  
Communications Coordinator  
Warehousing  
Used the software for: 2+ years

### "Quality Product. Excellent Strategy"

December 16, 2021

5.0

My overall experience with truDigital is very positive. The overall ease of the product has been an effective marketing strategy to reach out customers.

Pros

I love to simplicity of this software. The Digital player creates an effective way to reach and audience with powerful content. The preselected slides are an effective way to have content that can customers can engage with as well as the ability to customize content to the player.

Cons

The only issue I have with the player is the tediousness of the UI. Each player has its own personal library of content. It takes a few steps to access another players library. If they were able to integrate a single library to access all content it would make the world of difference.

Review Source

AW

Aileen W.  
Principal's Administrative Assistant  
Education Management  
Used the software for: Less than 6 months

### "First impressions"

November 22, 2019

4.0

We use truDigital to communicate school information to our student population. We have monitors in the main office and in the Student Commons.

Pros

What I like most about this software is the finished product. It looks very nice up on our monitors. I like the parts that I do not have to manipulate, like the clock, weather and holidays. I want give a to shout out to your customer assistance crew. I had a problem a while back with the display not uploading. Through an online chat, we were able to troubleshoot and get it back online.

Cons

1\. I do not like how the templates like the Birthday and Upcoming events make you click and type, click and type, into each box. It takes forever to fill and you can't cut and paste. If you miss one name or date, you have to wipe everything out and retype it all. I wish I could use the templates, because I like some of the animated ones, but they are not user friendly. Because of this, I have taken to creating my own slides in Powerpoint and uploading them into a TruDigital slideshow template. This is so time consuming, and when you create a Powerpoint slide, none of the animations carry over into Tru-Digital. 2. I do not like the Integration QuoteFancy template. You cannot choose a different quote each day from the same author. If you choose five quotes or 20 quotes, you will still get the same first quotes. Maybe I want quote #35 - sorry, you can't choose it. 3. What I especially don't like is that all of your content is geared mainly toward business and nothing toward education. I work in a middle school so I need content that will engage my younger audience. 4. Some of the templates look great, like the Employee of the Month template called Employee Animated2, for example. I wish I could take it and change the title to something like Turkey Trot Winner and put a student's picture in it, but there is no option to change the title. This is just one example of how the majority of your content is unusable for us.

Reason for choosing truDigital

Not my choice - our district office selected Tru-Digital.

Review Source

Response from truDigital

November 27, 2019

Hello Aileen, Thank you for taking the time to leave us a review. We're glad to know you enjoy the finished product and various templates and integrations like weather, holidays, and clock. We appreciate your valuable feedback and would love to discuss your suggestions further so we can make plans for improvements. Feel free to message me at michael.peine@trudigital.net and we can go over details. Thanks again, Michael Peine - Marketing Manager

BS

Blair S.  
Director of Admissions  
Education Management  
Used the software for: 2+ years

### "Let the experts do the work, you will be so glad you did!!"

March 4, 2020

5.0

Having the capability to load sound bites with video were key for us!! It helped us "up our game" in selling our product with a personalized touch. We used our own branding and testimonies from happy clients on the signage. We were able to boost morale by honoring our people using employee of the month slide with a short write up and photo!!

Pros

The features on this software make it user friendly! The costumer support and training were the best part of my experience. Our signage was up and running within days of purchasing this software. We were able to customize the digital screens in our lobby and reception area with daily updates with three clicks. You can update and change anything remotely, you don't have to be at work!! The preloaded images to chose from along with the advice from our truDigital guy made this a complete Home Run!!!

Cons

To be honest, if I had a do over, I would make at least 3 fellow employees sit in on the training set-up call. It is just smart business to have more then one person fully trained on something so vital to your company.

Reason for choosing truDigital

A personal recommendation from our IT director, Kevin Goad. He is a fantastic resource for everything, so when he mentioned your company, I jumped on it.

Review Source

Response from truDigital

March 10, 2020

Hello Blair, Thank you for your stellar review! We're glad to hear you've enjoyed so much about truDigital. We offer unlimited training, so if you'd like your fellow employees to get trained on the software, contact us at support@trudigital.com or call 801-852-9898 to set that up. Thanks again for your comments! All the best, Michael Peine - Marketing Manager

AS

Autumn S.  
Lead Designer  
Financial Services  
Used the software for: 2+ years

### "Did you turn it off and turn it back on again?"

March 10, 2020

2.0

I recommend updating your user experience. Portions of the site are dated and could use streamlining. Also, let the user know that the device has to be reset and that THE PLAYLIST PREVIEW IS NOT AN ACTUAL REPRESENTATION OF MY SCREEN. I had a high-visibility campus down for weeks without knowing because my previewer said everything was working as it should.

Pros

I am able to use images and videos in one list which is nice. I wish you didn't have to have these in two separate modules as it makes creating diverse motion playlists very hard to curate.

Cons

My biggest complaint with the platform is actually the hardware. We have to reset the device 2-3 times a month to get it to work properly. Since we have several campuses in several different states this ends up being a time-consuming project every time. If you add up the money the company spends on employees resetting these devices I think you will find it adds a great deal of cost to the overall platform. The interface itself is very slow and hard to navigate. Since we have separate campuses I have recreate each playlist multiple times instead of being able to build a master template and deploying each playlist as needed. This also adds a great deal of time to each slide update.

Reason for choosing truDigital

I was not included in this project

Review Source

Response from truDigital

July 28, 2020

Hi Autumn, we are sad to hear about your less than positive experience with truDigital. Please reach out directly to our Director of Support, James (801-852-9887 or James.potter@trudigital.com). We believe there are some changes we can make that should help the performance of your account.

kD

katelyn D.  
Writer/Editor  
Computer Software  
Used the software for: 1-2 years

### "Fun tool that provides many templates but customization for templates can be limited"

April 3, 2019

3.0

I use this tool to convey information to staff at a software engineering company. It's a fun addition to the company. Overall, truDigital is a great tool for a creative purpose. There are a lot of features to get you started but there is a need for software improvement and design update.

Pros

There are many templates available so if you don't want to create any of your own, you don't have to. There are extra features available such as weather and traffic. You can choose the length of time that each slide is to appear in the slideshow. It also has a calendar function so you can choose when the slide is to begin appearing and stop appearing. You can preview slides and the slideshow without having to verify their appearance on the presentation monitor. If you want, you can create your own content and import it as images to use. You can create folders to organize slides.

Cons

In the beginning of using the program, it was not intuitive. I've learned to use it overtime but it was definitely frustrating to figure out at first. The connection is really slow and content loads slowly - unlike any other site I use. Some of the styles on the templates are outdated. You can't customize the size of the text or picture boxes which leaves a lot of unused space. Because of those reasons, I'm not a huge fan of their templates and often make my own in PowerPoint and import them. I don't like that you can't see the font type or color before implementing it.

Review Source

Response from truDigital

April 8, 2019

Hi Katelyn, We greatly appreciate your detailed review! We're glad to hear we've been able to help you convey information to staff members. We're grateful for the feedback; we're always working to improve. If you have any questions or would like any additional training, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We want to ensure you have the best digital signage experience possible. Thank you, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Programmer Analyst  
Utilities  
Used the software for: 1-2 years

### "Great Communication Tool for our Small Office"

March 23, 2019

5.0

We are totally satisfied with truDigital. It has served our small office needs completely. Would recommend to anyone.

Pros

The software is easy to use, and I like that it's cloud-based - I can update screens from home if I needed to. The hardware adapted well with our existing TV screens. Love how flexible the software is in integrating our own content, like presentation slides or spreadsheets. The thing that sold me on this product over others was the support. Prior to purchase, I was given an extensive demo and the opportunity to ask alot of questions. Every question I had was thoroughly answered. I cannot say the same for other products that I checked out. We've been using truDigital for about 2 years, and when we've needed support (which has only been a couple of times), they've been there with quick responses. We initially purchased 2 devices and content subscriptions. We have since added another.

Cons

I wish there were a few more templates available for integrated content. We use the quotes template, but would love to see a template that shows nature photos from around the world. Or a Calm template that changes on a daily basis.

Review Source

Response from truDigital

March 28, 2019

Hello! Thank you for your stellar review! We appreciate your comments and are thrilled to know truDigital has been able to serve the needs of your office. Regarding templates, we're working to add more integrations as soon as we can. We appreciate your insights and suggestions. Best, Michael Peine - Marketing Manager

JB

Jaron B.  
Executive Assistant to the Provost  
Higher Education  
Used the software for: 1-2 years

### "Overall Positive"

March 22, 2019

4.0

Overall, I have experienced truDigital to be highly responsive and good problem solvers. I appreciate the product and its value and would recommend it to other institutions.

Pros

To its credit, truDigital allows multiple users to upload content to players/screens across the users' campus. The interface is clear and reasonably intuitive and allows our administrator to oversee content without having to personally post each item. It allows for a variety of different media, ranging from templates that will populate the players with breaking news stories and images, to templates that allow users to upload still images and videos. On the whole, I've been pleased with the product.

Cons

A three things that drive me nuts: (1) I have not found a way to copy a template and its content from one player in our system to another, forcing me to rebuild each template for each player, (2) the player playlists allow you to automate when an item will start/stop playing, but does not automatically remove it from playlist itself, and (3) I wish there was a built in "monitor" where you could view what is playing on a player in realtime. Since I am in a different building from all of our players, the only way I can confirm that things posted correctly is to walk across campus and wait for my content to pop up.

Review Source

Response from truDigital

March 28, 2019

Hello Jaron, Thank you for your detailed review, we appreciate it! We're glad to hear you've been pleased with truDigital. We'd love to jump on a call and go over some of your feedback. For example, there is a way to copy templates from one player to another. There's also a way to preview the content being displayed on your screens. Contact support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to go over details. Thanks again, Michael Peine - Marketing Manager

JO

Jennifer O.  
Operations and Events Specialist  
Biotechnology  
Used the software for: Less than 6 months

### "Strong product for the right setting"

April 13, 2023

4.0

I think in the right setting, truDigital's features are great. If I'm honest, in our setting, we could have probably just cast a slideshow (or even hardwired a spare iPad). For advertising at stadiums or something of the sort, I think the features would be fantastic. Some sites have very specific sponsor promises. truDigital's ability to build and update a playlist on the fly would be great for this. I really only plug in the weather and Twitter. LinkedIn would be a more useful feed for us.

Pros

I liked the customer service. We had issues at the start because we moved locations. Sales/customer service were very helpful about fixing our invoicing and setting up the correct accounts.

Cons

I felt it was a little overly complicated to learn at first. I had to watch the tutorials. It was not intuitive to go in and pick up. Partly this was my own mindset of expecting to plug in a slide show. Figuring out the playlist was not intuitive to me. I picked it up quickly after the tutorial. I would also like to see a LinkedIn integration. If there is a widget, I couldn't find it easily like Twitter.

Reason for choosing truDigital

My boss suggested it based on past experience. He loves it.

Review Source

Response from truDigital

April 19, 2023

Hi Jennifer, thank you for taking the time to leave a review. We are happy to hear you have liked our customer service and found the tutorials in our knowledge base helpful. If there are templates or integrations that would benefit your experience, James (james.potter@trudigital.net), the head of Customer Relations, is happy to review any needs or requests with you. Thanks!

GC

Geoff C.  
Digital Marketing Specialist  
Building Materials  
Used the software for: 2+ years

### "TruDigital review"

December 15, 2022

4.0

Positive

Pros

We like being able to have continuity across our multiple locations. One brand one message.

Cons

Back end dashboard a bit slow, seems to take a while for screens to refresh and update.

Review Source

Response from truDigital

December 19, 2022

Geoff, Thank you for taking some time to share your feedback with us. We are happy to hear truDigital has been able to support your brand stay consistent across multiple locations!

CT

Chetan T.  
Employee  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Best for online work "

July 2, 2024

4.0

Pros

It takes less time than other companies

Cons

The charges that they take are little high

Review Source

IL

Ian L.  
Marketing Assistant  
Construction  
Used the software for: 1-2 years

### "It gets the job done, I guess."

April 9, 2019

3.0

It's a budget service for digital signage, so expect budget performance. That said, much of it comes down to "you get out what you put in" with it. If you have a good team that keeps tabs on the software and puts together good content for it, truDigital should be enough for your business, as long as you don't care too much about live-updated content from third-party sites and social. Though we've experienced issues with the software itself, the customer service team is great.

Pros

Straightforward interface that doesn't take long to learn. Price point is significantly lower than other services. Customer service team is very responsive and helpful. They seem to keep close tabs on the status of the software and devices so they are rarely surprised when there is an issue. When I contact them about something they often seem to be already on the problem, which is certainly admirable.

Cons

It's very, very slow. Even switching out one slide can take up to five minutes because the web app that controls the devices loads so slowly, even on high-speed internet. Service also struggles to work with third-parties (though I understand this is more-or-less across the board right now, regardless of software). In the 18 months or so that we've had the devices we've experienced fairly frequent connection and update issues, even when connected directly to the internet via cable.

Review Source

Response from truDigital

April 15, 2019

Hello Ian, Thank you for your detailed review. We're glad to hear you've enjoyed timely and helpful responses from our customer service team. We certainly want to make sure you have the best digital signage experience possible. If you have any questions for us, feel free to let us know. Thanks again, Michael Peine - Marketing Manager

DB

Dan B.  
Brand Strategist  
Consumer Goods  
Used the software for: 1-2 years

### "Not worth the time or effort"

March 3, 2020

1.0

TruDigital is frustrating and a complete waste of time and money.

Pros

I like the fact that I can schedule updates and use different messages on different screens.

Cons

The software is incredibly slow, clunky and outdated. I can't easily make updates from my mobile phone, and simply publishing an update takes way too long. To update birthdays and anniversaries monthly takes me about 45 minutes. To publish one simple slide takes me about 15 minutes, and that doesn't count the time it takes to make the slide. The system is in need of a MAJOR overhaul.

Reason for choosing truDigital

The group making the purchase decision was mislead about the system's capabilities, namely, it's capabilities to natively run 4K video, PowerPoint animations, and Keynote presentations. All of these features require a workaround.

Review Source

Response from truDigital

March 9, 2020

Hello Dan, Thank you for the feedback. We are so sorry to hear you are having such a negative experience and we'd like the opportunity to make it right. We don't typically get feedback that it takes so long to update your playlist or templates. Please reach out directly to our Director of Support, James (801-852-9887 or James.potter@trudigital.com), to help get these issues resolved. Thanks again, Michael Peine - Marketing Manager

RP

Ron P.  
Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "The good and the bad"

April 4, 2019

4.0

We have multiple offices all around the world and the deployment and setup in different countries is some what a chore. If an update is pushed it takes for ever sometimes. The price factor and size makes this a good option for certain company needs.

Pros

The cost is low for implementing a digital signage solution. The support and service has been very good.

Cons

I have to have a person physically reboot or restart a device weekly. I am constantly having to monitor the status of these players on a daily basis as they tend to drop off the network. It takes 15 to 20 minutes to update the players when a new slide is pushed. At least once a day I get a call from someone notifying me that the device rebooted randomly and the device menu is showing sometimes up to 3 or more minutes.

Review Source

Response from truDigital

April 15, 2019

Hi Ron, Thanks for leaving us a review. We're glad to hear you enjoy our support and service. We want to ensure you have the best experience possible. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

MF

Mark F.  
President  
Real Estate  
Used the software for: 2+ years

### "Improvement Suggestions"

December 28, 2022

3.0

This is our welcome screen in front of our office Suite. We use it every day.

Pros

Works well with the wireless feature. Support team is wonderful and very responsive.

Cons

It is not that user friendly at first and there is little creative freedom.

Review Source

AB

Alan B.  
Business Solutions Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great digital signage tool to integrate with third party tools "

December 2, 2019

4.0

It is difficult to understand how it works and configure the screens at first. Once the learning curve is over, and you are able to setup some nice templates, then TVs always display as expected. Very easy to update templates, although changes do not get pushed instantly unless you physically push it from each display.

Pros

Once the dashboards / signs are up and running it is really easy to maintain. It allows you to integrate with third party applications like Instagram, Facebook, Slack, YouTube Videos, Power Point Templates, Power Bi, among others.

Cons

Their templates are very basic, almost not valuable. Some of the out of the box integrations do not work as expected. The user interface to configure things in the back-end has a learning curve and is not the nicest user interface. However, if you use your own templates, what is displayed on the TVs look great.

Review Source

Response from truDigital

December 9, 2019

Hello Alan, Thank you for taking the time to leave us a review! We're glad to hear you enjoy using many of the integrations. We also appreciate your valuable feedback, as we're continuously working to make improvements. If you have any questions or suggestions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thanks again, Michael Peine - Marketing Manager

EQ

Ed Q.  
owner  
Restaurants  
Used the software for: 2+ years

### "Bang for the Buck"

December 15, 2022

5.0

Entertainment and information

Pros

Cost is very competitive and easy of use.

Cons

Menu options are not usable for bigger non changing menus

Reason for choosing truDigital

Cost and options for display and the ability to remote change all 3 locations

Switched from

[UPshow](https://www.capterra.com/p/158167/UPshow/)

There lack of change and lagged in new options

Review Source

Response from truDigital

December 19, 2022

Hey Ed, Thanks for the awesome review. We are glad you are enjoying truDigital!

VR

Verified Reviewer  
Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Does the job"

April 3, 2019

3.0

Pros

What I enjoy most about the software, is how easy it is to manage your files. I can chose which playlists which files appear in, and easily update certain sites. It's perfect for constantly changing playlists and images. Easy to control and keep track of exactly what you want.

Cons

Connectivity, and buffer times. There are many times I need to close my browser in order to make an progress. Sometimes a change only will save if I make sure the browser is completely closed and try it all over again. Which is not terrible, because of the way the file manager allows you to store files. Also I have issues using remote support options. I've never successfully rebooted a player from my software portal...

Review Source

Response from truDigital

April 5, 2019

Hello, We appreciate your review! Thanks for your comments and feedback. If you have any questions for us, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898. We want to make sure you're having the best experience possible with truDigital. Thanks again, Michael Peine - Marketing Manager

CW

Christina W.  
Marketing Manager  
Construction  
Used the software for: 2+ years

### "Easy to use, good value"

March 9, 2020

4.0

It serves us well.

Pros

truDigital is an easy-to-use app for our less tech savvy users.

Cons

There are some function limitations that probably come from it being a user-friendly app.

Alternatives considered

[ConnectedSign](https://www.capterra.com/p/119090/ConnectedSign/)[REACH](https://www.capterra.com/p/145943/REACH-Media-Network/)

Reason for choosing truDigital

When we chose truDigital in 2017, the decision was made because the user interface was more intuitive.

Review Source

Response from truDigital

March 19, 2020

Hello Christina, Thank you for your wonderful review! We're glad to hear you enjoy the ease of use of truDigital. Feel free to contact us at support@trudigital.com or call 801-852-9898 to recommend any additional functions you'd like to see, as we're always looking to expand our services. Thanks again for your review and for your continued business. All the best, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Marketing Supervisor  
Accounting  
Used the software for: 1-2 years

### "Great platform, however has some quirks"

March 29, 2019

4.0

These displays (both internally and externally) have been a great addition to our business. They've exponentially improved our communications. Given more time for upkeep, the cons would be far less significant, and even as is, they are manageable. TruDigital is one of the better options on the market!!

Pros

Automated News, countdowns, dashboards and more

Cons

some of the 3rd party API providers are slow to fix their applications, and unless you are proactively checking to make sure everything is working properly on a daily basis, some apps and widgets could be malfunctioning and there is no notification of such, especially if relying on the dot status of the sync. Customer support is great to work with though!

Review Source

Response from truDigital

April 8, 2019

Hello, Thank you for writing a review for us! It's great to hear we've been able to help you improve your communications. We appreciate the feedback as well. We certainly want to make sure your experience is the best it can be. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

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