# Page 3 | truDigital Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is truDigital the right Digital Signage solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133995/truDigital-Signage/reviews

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truDigital

4.4 (372)

[View alternatives](https://www.capterra.com/p/133995/truDigital-Signage/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of truDigital

## Showing most helpful reviews

Showing 51-75 of 372 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Todd H.  
Marketing Manager  
Gambling & Casinos  
Used the software for: 2+ years

### "truDigital and Winners"

March 3, 2020

4.0

Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.

Pros

The software is easy to use and the dashboard is intuitive and easy to navigate

Cons

at times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.

Alternatives considered

[Screenscape](https://www.capterra.com/p/231648/Screenscape/)[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[SmartSign2go](https://www.capterra.com/p/146420/SmartSign2go/)

Reason for choosing truDigital

Overall cost, ease of use, and the ability to manage many campaigns remotely.

Review Source

Response from truDigital

March 9, 2020

Hello Todd, We certainly appreciate your detailed review. We're also glad to hear you enjoy the ease of use and flexibility of truDigital. If you have any questions regarding deployment of new assets or anything else, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thank you, Michael Peine - Marketing Manager

JR

Joan R.  
Owner  
Hospitality  
Used the software for: 2+ years

### "TruDigital"

December 28, 2022

5.0

Great company to deal with!

Pros

Allows us to have a very professional look in the front office of the campground.

Cons

There wasn't anything that we didn't like.

Review Source

Response from truDigital

January 5, 2023

Joan, Thank you for the amazing review! 5 stars! ⭐️ We are very proud to have an ongoing relationship with many KOA campgrounds throughout the country just like yours. Thank you for supporting truDigital!

SS

Stephen S.  
Operations  
Railroad Manufacture  
Used the software for: 6-12 months

### "6 Month truDigital Review"

March 22, 2019

4.0

Pros

The hardware has been very easy to setup and maintain and has worked on a variety of screen manufacturers. Any requests in to customer service have been handled pretty quickly. We only use limited "live feeds" to display social media etc. but what we do use works well.

Cons

Software can be cumbersome to manage multiple content on multiple playlists (screens). Some of this is to do with the organization of the file manager and playlists and some is because of the way templates are created. We display a lot of jpg information and all the formatting has to be done before upload. There is no in-system facilities to size or crop for example. Playlist slides can be difficult if you have many similar because the slideshow thumbnails in the playlist are all generic for example.

Review Source

Response from truDigital

March 28, 2019

Hello Stephen, We most certainly appreciate your review. We're glad customer service has been able to handle your questions quickly. Thank you for your feedback; we're always looking to improve. If you have any questions for us, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager

MM

Michael M.  
Account Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Ergoseal/sieber tooling solutions review"

December 15, 2022

5.0

Pros

The best part is the easy set up and the different templates available.

Cons

It might not be the most advanced software but you get what you pay for.

Alternatives considered

[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)

Reason for choosing truDigital

Cost to features ratio

Review Source

Response from truDigital

December 20, 2022

Michael, Thank you for the 5-star review! The team at truDigital is glad you have enjoyed the ease of setup and the different templates we offer.

JK

Jacob K.  
Business Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "truDigital rocks "

July 20, 2020

5.0

We needed a way to improve our visibility/culture across teams while simultaneously driving visibility and accountability through strategic KPIs to measure the health of business units/teams. I personally reviewed ~20 digital signage solutions and truDigital was the clear and obvious winner. They hit on all of our requirements and their customer service really won us over. Anytime we had a question or needed help they responded within minutes. On one occasion they actually went and built a new feature to support our request. We needed a way to use the PowerBI app to display our dashboards without giving the user the ability to "share" it (default footer in the PowerBI app). They solved the issue in ~2 weeks by figuring out how to hide the footer. In our new reality outside of the office, culture and accountability is more important than ever. We are using our truDigital digital signage to keep everyone up to date with new employees/promotions, announcements, cultural call-outs, real-time KPIs, and much more. I am so glad that we choose truDigital, because as times are changing I have full confidence that they are coming up with new ways to leverage digital signage outside of the traditional method using TV's in the office.

Pros

Easy to use, user friendly, TONS of built in content apps, supports different channels/playlists, ability to embed in intranet, awesome templates included, ability to create custom templates, PowerBI app, awesome customer service.

Cons

There really isn't anything to not like. It's a simple solution to solve our digital signage needs.

Review Source

Response from truDigital

July 28, 2020

Jacob, thank you for the awesome review! We are happy you found truDigital and are thrilled to have ChemPoint as a valued customer.

DP

Dusty P.  
Safety Manager  
Construction  
Used the software for: 1-2 years

### "Very Pleased with truDigital"

December 15, 2022

5.0

We have been able to communicate information to employees via our multiple TV units throughout our buildings in a timely matter.

Pros

We like that we have the ability to customize our own slides on our TV's to show content relevant to our business and employees.

Cons

Was a bit quirky at first to get used to how to create content but once that was handled it's been ok.

Review Source

Response from truDigital

December 19, 2022

Dusty, Thank you so much for taking the time to leave us a review on behalf of Morgan Pavement. We are happy to hear it's helped you communicate with your employees.

NH

Nina H.  
IT Helpdesk Analyst  
Computer Software  
Used the software for: 2+ years

### "The Missing Link"

March 3, 2020

5.0

Pros

The ability to communication with end-users is the overall goal. truDigital has allowed my organization to exceed this goal by milestones! It is so effortless to use the tools to create content that is witty, relevant and necessary. Even when time is not of the essence and last minute things need to be communicated, truDigital always has our back! Thank you!!

Cons

I wish there was an app for me to remotely access and make changes as necessary.

Review Source

Response from truDigital

March 9, 2020

Hello Nina, We're glad to have your back! Thanks for taking the time to write a stellar review for us. We're so happy to hear you've been enjoying your experience with truDigital. We also appreciate the suggestion regarding an app, as we're always looking for ways to expand our offerings. Thanks again Nina, Michael Peine - Marketing Manager

ME

Matt E.  
Director of Creative Design and Marketing  
Veterinary  
Used the software for: 1-2 years

### "A great solution for in store signage!"

March 25, 2019

5.0

We have deployed 20 truDigital units to 20 different locations spread across the US. We are able to update our marketing messages on these screens almost instantly.

Pros

The software is super easy to use once you understand all of the functionality. Being able to deploy a playlist to multiple units at the same time is a huge plus. Also being able to instantly see the status of each player really helps us as our units are located across the US from coast to coast.

Cons

Updating playlists can be a little tricky at times. Supplied templates don't have the best design options and they aren't very customizable.

Review Source

Response from truDigital

March 28, 2019

Hi Matt, Thank you for your review! We're happy to hear you're able to easily display your marketing messages across the US. Regarding our templates, we have our design department working on creating more templates to choose from, so stay tuned. If you have any questions in the future, feel free to contact us at 801-852-9898. Best, Michael Peine - Marketing Manager

CH

Cathy H.  
Director, Communications  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Perfect Solution for Our Needs"

March 3, 2020

5.0

We are perfectly satisfied with our truDigital service.

Pros

With a network of 200+ locations we needed a digital signage solution that was easy to use, could quickly update our content and provided a great level of customer service. truDigital has exceeded our expectations in all areas. The software has been easy for all our team members to pick up and begin working with right away. Support is top notch and our account contact \[SENSITIVE CONTENT HIDDEN\] is speedy, pleasant and always willing to help. We are very satisfied with truDigital and would recommend them to anyone looking for a digital signage solution.

Cons

Loading times can be slow sometimes, but that may very well be an issue on our end.

Review Source

DP

Deb P.  
Sr. Exec Assistant  
Aviation & Aerospace  
Used the software for: 2+ years

### "Many Benefits"

April 2, 2019

4.0

The support team is very quick to help, I can always reach someone. It's really nice that I can manage multiple locations from one website. The user interface is a little bit clunky but that may be because I haven't taken the time to really get to know it.

Pros

I like that I can access multiple locations and change their playlist with easy start and stop times.

Cons

The preview doesn't always show up, when working with templates they often stall and have limits to changes. Moving from playlist, to

Review Source

Response from truDigital

April 5, 2019

Hi Deb, Thank you for leaving us a review! We're certainly glad to hear from you. If you have any questions or would like additional training, we'd be more than happy to help. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager

DD

Donna D.  
Executive Director of Technology  
Education Management  
Used the software for: 2+ years

### "Works well once you learn the software"

March 22, 2019

4.0

We are a boarding school and getting announcements out is helpful Posting schedules Parent's weekend announcements Admissions visitors like to see their names

Pros

There are a number of templates that make it easy to post Customer support is excellent Once learned work pretty well holiday templates are good

Cons

Google integration is troublesome Needs more how-tos The learning curve is a bit high Utilizing the templates are not intuitive

Review Source

Response from truDigital

March 28, 2019

Hello Donna, Thank you so much for leaving a review! We really appreciate your time. We're glad to hear you've been enjoying the various templates available. In regards to the Google Integration, feel free to contact support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to go over details. Thank you, Michael Peine - Marketing Manager

AD

Anthony D.  
Athletic Director  
Education Management  
Used the software for: 6-12 months

### "Great Application for Digital Signage!"

March 22, 2019

4.0

I have had a great experience thus far, customer service has been great from day 1. I had a software issue with one of my players and they swapped it out with a new one is a couple of days.

Pros

If you are proficient at using powerpoint, you can make really nice slides. Also, it integrates very nicely with google docs, sheets, and slides. Great variety of templates to use as well.

Cons

The only thing I would suggest is for the program to display the slides scheduled, only for the time they are scheduled. I had 5 slides of 10 seconds each scheduled in the system but for different days (one slide for each day), so it should have displayed whatever slide was scheduled for that day for 10 seconds per cycle, but did so for 50 seconds. There is no setting to stop that from happening.

Review Source

Response from truDigital

March 29, 2019

Hello Anthony, We're so glad to hear you've been having a great experience with truDigital! Thank you for leaving a review. We greatly appreciate your feedback. If you have any questions, you can email us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager

TB

Thomas B.  
Chef  
Furniture  
Used the software for: 2+ years

### "Seems more complicated than it has to be"

March 9, 2020

4.0

Pros

Screens looked good once completed. We were able to keep slides and schedule them pretty easily

Cons

No choice of fonts, text color, and few choices of text size . updating menu on the fly is difficult, waiting 5 minutes or more for a system refresh. Seems like a lot of extra steps involved. All we want to do is write a menu for the day and post it.

Review Source

Response from truDigital

March 19, 2020

Hello Thomas, Thank you for taking the time to leave us a review. We're glad that your screens look good and that you can schedule them easily. We also appreciate your feedback, as we're always looking for ways to improve our platform. Please contact us at support@trudigital.com or call 801-852-9898 so we can look into making your process more simple. All the best, Michael Peine - Marketing Manager

BT

Bethany T.  
owner  
Food & Beverages  
Used the software for: 1-2 years

### "Part of the team"

March 3, 2020

5.0

excellent. super happy our landlord had us work with the.

Pros

We have been so happy with the software ease of use and the ability of our account manager to help us quickly and communicate effectively. We feel like he's another member of our company rather than a third party. They deliver exactly as promised so quickly. Great design work too

Cons

Occasionally my router box times out and i have to get back behind the tv to reset it, but its peobably just a little outdated

Reason for choosing truDigital

our landlord has a great relationship with trudigital so we trusted that and are so happy we did

Review Source

Response from truDigital

March 9, 2020

Hello Bethany! Thank you for the amazing review! We're thrilled to know you're having an excellent experience with us. If you ever have questions with your device, feel free to contact our support team at support@trudigital.com or give us a call at 801-852-9898. Thanks again! Michael Peine - Marketing Manager

RP

Rinda P.  
Asst GM  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Satisfied "

March 22, 2019

4.0

Overall I've really enjoyed the experience with TruDigital Signage. Their customer service is quick and efficient for most things I've had to bring to them, and they are always friendly! The product provides our company with exactly what we need it to and we are very grateful for our service.

Pros

The ability to share content across location utilizing one program.

Cons

It has a lot of glitches, and will randomly slow down/stop working properly at times.

Review Source

Response from truDigital

March 28, 2019

Hi Rinda! Thank you so much for your review! It's great to hear you've enjoyed your experience with truDigital. If you have any questions, don't hesitate to message us at support@trudigital.com or give us a call at 801-852-9898. We want to make sure everything is running as smoothly as possible for you. Thanks again, Michael Peine - Marketing Manager

TM

Tim M.  
IT Manager  
  
Used the software for:

### "Good value, good product, great service"

February 16, 2016

4.0

We recently switched to TruDigital after being slightly burned by a different digital signage company. We manage several auto dealerships, a hotel and a restaurant, so finding a software platform that allows cross promotion between different locations, as well as different business types was important. After sitting through a live demo with Jake from the TruDigital sales team, I was able to make an educated decision. The demo was one on one, with no pressure, and was scheduled when it was convenient for my schedule. The required player hardware seems robust enough to handle just about anything I want to load it with, and was reasonably priced. The software is easy to navigate, and the templates that TruDigital has for use are simple enough to edit. Since everything is based on their website, I can make basic changes to playlists and images from any computer I happen to be near. I have even made a few tweaks from my smartphone. I am not a graphic artist by any stretch of the imagination, so when I am adding my own images for slide shows from PowerPoint, or a PDF, they can appear a little grainy in resolution on larger presentation screens. However, this only seems to occur when using a full screen slide presentation on a 60" screen. When a slide show is merged with one of TruDigitals 'corkboard' style templates, the images are very clear. I have had some issues with playing certain video streams from YouTube or MP4. On occasion, the player just simply won't play the video. I have reported this to the TruDigital customer service group, and they pointed me in the right direction of proper video conversion. Speaking of customer service...these guys are great. If you have an issue, they will work with you on getting it fixed. If you have a question, someone will get back to you promptly. If you forget how to change something on your play list, you can watch one of their many tutorials, or submit a help ticket, and they will get back to you quickly. Overall, I am very pleased to be working with TruDigital. They continue to roll out helpful new features, and slick new templates on a regular basis. I look forward to working with them in the future.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Environmental Services  
Used the software for: 1-2 years

### "Great Platform for Quick Information Output"

March 3, 2020

5.0

Good experience. Our facility gets the information they need to know quickly and efficiently.

Pros

How often I can change the information I put out.

Cons

A lot of connection issues and update issues.

Review Source

Response from truDigital

March 9, 2020

Hello, Thank you for leaving a review for us! We're glad to hear you're enjoying your experience with truDigital. If you have any connection issues or questions, please reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thanks again, Michael Peine - Marketing Manager

TM

Tod M.  
Master  
Non-Profit Organization Management  
Used the software for: 2+ years

### "My review"

December 15, 2022

4.0

Pros

The ease of use is very important. Very user friendly and easy to setup initially.

Cons

Some of the applications are little cumbersome to confgiure

Review Source

Response from truDigital

December 19, 2022

Hi Tod, Thanks for leaving us a review. We appreciate your support of truDigital!

JL

Jackson L.  
Academic Technology Coordinator  
Education Management  
Used the software for: 2+ years

### "Expensive solution for what we needed"

March 9, 2020

3.0

We stopped using this product.

Pros

The ability to update online is helpful. They have lots of widgets, which we never really took advantage of, other than the weather.

Cons

The players would often be out of sync so that the weather was clearly out of date. The software on the players was cumbersome. The cost per player per month was not worth it for our purposes. We simply needed to display a slideshow of announcements.

Reason for choosing truDigital

I dropped truDigital Signage. Monthly fees for the players was too much for what we need it to do. Our needs were to simply to update and display a powerpoint slide for announcements.

Review Source

Response from truDigital

March 19, 2020

Hello Jackson, We are so sorry to hear about your negative experience. We typically don't get this kind of feedback. We'd love the opportunity to make things right for you. If you decide to revisit truDigital in the future, please reach out directly to our Director of Support, James (801-852-9887 or james.potter@trudigital.com) and we'll be sure to do everything we can to provide you with the most value possible. All the best, Michael Peine - Marketing Manager

RM

Rosemary M.  
Librarian  
Museums and Institutions  
Used the software for: Less than 6 months

### "Platform for Creativity and Functionality"

April 10, 2019

4.0

Incorporating TruDigital throughout the building has worked in helping to direct patrons and answer their questions. Once the playlists are organized and the basics of how the templates work are learned, it is easy to start creating and thinking outside of the box to customize templates to your needs.

Pros

The integrations are useful. We have enough options to display the information we need to share, and we can do it in creative ways. I use "Full Screen Slideshow" the most because I can design my images and then just insert them as slides. I'm looking forward to playing with the "Full Screen Video". It's great that the full 1080 p functionality can be utilized. The help chat is an excellent feature. I always get the answers I need in a short time.

Cons

Some of the templates don't exactly work for what we need. For example, anything that uses an RSS feed either doesn't display enough characters to be useful, or scrolls too fast. The calendar integration has a learning curve since it has to be written in xml. We use it to show events in the room that the tv is in front of. For the larger monitors, we would like to show events throughout the building, but there is no space for the room name to be displayed. On some templates there is a spot for a logo, but it is too small and can't be customized. Overall, it's the little details that often don't work for us.

Review Source

Response from truDigital

April 15, 2019

Hello Rosemary, Thank you so much for taking the time to write a review. It's great to know that you enjoy the integrations, the ¿Full Screen Slideshow¿, and our help chat. We also greatly appreciate your feedback. We want to do everything possible to make sure every detail suits your needs. Please let us know if you have any further questions. We'd be more than happy to help. Thank you again, Michael Peine - Marketing Manager

CP

Chuck P.  
Base Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Pro and Cons for the Emergency Medical Services"

March 3, 2020

4.0

It's been great so far, just would like to see

Pros

Easy to use and easy to deploy! I love that I can remotely manage the systems from hundreds of miles away at remote locations. Would love to meet with someone to help beef it up of what could help our industry out and maybe expand the product for you all.

Cons

Would like to see more integrations added. For us there is another digital signage company that is rapidly expanding in our field of EMS that we might have to look at switching to just because of the integrations that have built that fits our needs better. I reached out about having a random slide generator built that can house hundreds of slides that just don't repeat the same slide over and over for hours of the important stuff that needs to be displayed but rather grabs a random slide for that time selected.

Reason for choosing truDigital

Cost and ease

Review Source

Response from truDigital

March 9, 2020

Hello Chuck, Thanks for taking the time to leave a review for us. We're glad to know you enjoy the ease of use of truDigital. I'd be happy to work with you to see what we can do specifically for your industry, as we're always striving to expand our capabilities. Feel free to message me at marketing@trudigital.net and I'd be happy to help. Thanks again, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Director of Information Technology  
Non-Profit Organization Management  
Used the software for: 2+ years

### "truDigital is truLy awesome!"

March 29, 2019

4.0

Pros

The customer service rep we used during the selection process was a phenomenal communicator and also trained us on the product. When we onboard new employees to the marketing team and they need a crash course on usage, they are always accommodating and responsive. Set-up is extremely fast and simple.

Cons

Some of the modules could use a little modernization but I would call on third parties to catch up to how the tool is used.

Review Source

Response from truDigital

April 8, 2019

Hello, Thank you for your awesome review! We're so glad to know you're enjoying your experience with truDigital. We appreciate your comments and feedback. Feel free to let us know if you have any questions. Thanks again, Michael Peine - Marketing Manager

BA

Brittan A.  
Marketing Coordinator  
Printing  
Used the software for: 1-2 years

### "A Lot of Bang for Not A Lot of Bucks"

March 9, 2020

3.0

Overall I like TruDigital it is a great value for the price. Some of our players occasionally disconnect for months at a time.

Pros

I find the slide show feature extremely helpful for circulating custom internal content throughout our facilities.

Cons

The weather and traffic apps are spotty.

Alternatives considered

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[SnapComms](https://www.capterra.com/p/150815/SnapComms-Communications-Software/)

Reason for choosing truDigital

Price and general overall value.

Review Source

Response from truDigital

March 19, 2020

Hello Brittan, Thank you for taking the time to leave us a review! We're glad to hear you enjoy the slide show feature. If you ever have connectivity issues, please contact us at support@trudigital.com or call 801-852-9898 so we can help get you back up and running. Thanks again for the review and for your continued business. All the best, Michael Peine - Marketing Manager

RB

Ryan B.  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great for Hotels"

December 15, 2022

5.0

Have been using for over 3 years and the experience keeps getting better. The support staff is very helpful when I need it, quick responses.

Pros

Easily update slides remotely from our office to hotels across the country.

Cons

Sometimes players do not reconnect, but this is often due to internet/networking issues at the hotels.

Review Source

Response from truDigital

December 19, 2022

Ryan, Thank you for the review. We are glad you are enjoying an improved experience. Our team has worked hard to make improvements over the last few years, and more will be coming soon!

JE

Jimmie E.  
Safety Coordinator  
Construction  
Used the software for: 6-12 months

### "Excellent Product"

March 22, 2019

5.0

I use the truDigital Signage on a daily basis to inform employees of upcoming events, birthdays, work anniversaries and safety information in a common area in our office. Everyone now has the ability to get updates in a centralized location without having to hunt someone down to ask a question. We scroll reminders across the screen to keep employees informed. It is a great product and I am very pleased with the sales and support staff. I would definitely recommend this product to anyone looking for digital signage. It is well worth the investment.

Pros

I love the ability to be able to schedule slides to play on different dates and times.

Cons

There is not a template that fits every situation that I would like to broadcast. I would love the ability to create custom templates of my own.

Review Source

Response from truDigital

March 28, 2019

Hello Jimmie, Thank you for your detailed review! We're glad to hear you're enjoying the scheduling feature. Having custom templates made for you is something we can make happen. Feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 to discuss details. Thanks again for your review, Michael Peine - Marketing Manager

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