# Page 4 | truDigital Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is truDigital the right Digital Signage solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/133995/truDigital-Signage/reviews

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truDigital

4.4 (372)

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Last updated March 13th, 2026

# Page 4 - Reviews of truDigital

## Showing most helpful reviews

Showing 76-100 of 372 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Robert M.  
IT  
Events Services  
Used the software for: 1-2 years

### "Necessary for Marketing"

March 10, 2020

5.0

It has been overall very good. The owner has learned how to use the software and now thoroughly relies on it . It looks professional to prospective customers and does allow a lot of flexibility on the look and feel of the content being presented. The template library is very comprehensive and gives the user multiple options to suit their needs.

Pros

A Picture is worth a thousand words. This program gives our catering hall the ability to sell 24/7 . It provides patrons with valuable information in terms of services and event locations as well as the ability to market other products and services.

Cons

The whole calculating the amount of seconds that a template stays up and the switching between events. The text and screen background for slides does take some graphic knowledge and for the inexperienced can be a very confusing .

Review Source

VR

Verified Reviewer  
Data Supervisor  
Education Management  
Used the software for: 6-12 months

### "truDigital is stuck in the past"

April 2, 2019

3.0

Overall for the cost and the workarounds we are employing they allow us to accomplish what we need. The online interface could be better and there could be more customizations and better templates, but it does work and we are able to push out the content we need. In short, the end users get to see the information which makes it a win even though the overall product needs some polish.

Pros

I like that I can control multiple devices with one setup rather than having to program each device separately.

Cons

The templates they have are rudimentary at best and do not allow for a lot of customization. We have been creating and customizing our content in another service prior to uploading to truDigital. The majority of their templates look like they belong in 2005 and do not always work as expected. Also, it is annoying that you have to wait for the device to refresh every 10 minutes or so to get any newly published data. It would be better if there was just a button that you could push that would then publish your new data.

Review Source

Response from truDigital

April 5, 2019

Hello, We appreciate your review and comments. We're glad you enjoy the ability to control multiple devices with one setup. We¿re always looking to improve and are continually working to create new templates, so stay tuned. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We'd be more than happy to help. Best, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Account Manager  
Machinery  
Used the software for: 2+ years

### "Easy and impeccable uptime"

March 9, 2020

5.0

Really easy to set up once we have a review with our account manager.

Pros

It is so easy for us to use. We use it to display really broad items like the weather, company birthdays or to welcome visitors.

Cons

It does not always work well with all internet pages, for instance we use Smartsheet, and it does not display all that great on the display.

Review Source

Response from truDigital

March 17, 2020

Hello, Thank you for your amazing review! We're happy to hear you enjoy the ease of use of truDigital. We also appreciate your feedback, as we're continually looking to make improvements to our integrations. Thanks again for the review! All the best, Michael Peine - Marketing Manager

PD

Pam D.  
Ad  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very pleased with Tru Digital !"

December 28, 2022

5.0

Pros

Easy to use and very innovative - it’s everything we needed for our audience

Cons

Nothing at this time . Nothing perfect but this software works for us

Review Source

Response from truDigital

January 4, 2023

Pam, Thank you for the positive feedback. 10/10! �������� We are very happy to have you as a truDigital customer!

SJ

Sarah J.  
Marketing Manager  
Hospitality  
Used the software for: 1-2 years

### "Overall a Very Good Product!"

March 9, 2020

4.0

The main business problem we are solving and benefit we are gaining by using TruDigital is that we have an organized and aesthetically pleasing way to present information to our customers in our lobbies that is easy to update from anywhere and at any time when we need to.

Pros

I would say that it is very user-friendly. It is easy to understand and I have never had any issues navigating the software. You also have an excellent support and customer service team. The few times I have reached out to you all you with problems we were having you have been kind and efficient so thank you for that!

Cons

I feel like it could use some aesthetic updates as the software looks a little dated. I also feel like a lot of the templates have this issue as well and I do not want to use them because of it.

Review Source

Response from truDigital

March 19, 2020

Hello Sarah, Thank you for taking the time to provide your detailed review. We appreciate your comments and are glad to hear you've been enjoying your experience with truDigital. We're also thankful for your suggestions since we're continually working to improve and provide a service that's highly functional and aesthetically pleasing. Thanks again for your review and for your continued business. All the best, Michael Peine - Marketing Manager

JS

Jerrad S.  
Elder / Emergency Response Team Captain  
Religious Institutions  
Used the software for: Less than 6 months

### "Worth Every Penny!!!"

December 4, 2019

5.0

I began using truDigital through our relationship with the NAPA AutoCare Program several years ago & thought it did a great job showcasing our business. When I had the opportunity to do the same thing at my church, I couldn't think of a better company to partner with for similar content. The company has been awesome to work with & we truly believe that we're a better place for having it.

Pros

We have been using the truDigital software through the church since mid summer. Since installing the monitors & implementing it, we have received tons of comments about the new "signage." It's mostly that it's such a big difference having two large displays showing different content (we use one for general information, announcements, etc. & one for volunteer team showcasing & needs awareness. The signage looks amazing & is super easy for new users to learn.

Cons

I still wish there was more customization when it comes to slides. Either being able to completely build our own from scratch or more options.

Review Source

Response from truDigital

December 9, 2019

Hello Jerrad, Thank you for your amazing review! We're glad to hear you enjoy using truDigital for displays at your church. We also appreciate your feedback, as we're continuously working to make improvements. If you have any questions or suggestions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

AL

Adam L.  
Director of Communications  
Food Production  
Used the software for: 2+ years

### "truDigital Review"

March 3, 2020

5.0

I love what it does for me but I hate using it. Onscreen looks great, getting something on-screen is the worst part of my day.

Pros

I like the ability to have one place that can take multiple sources (videos, powerpoints, etc.) and display them nicely.

Cons

The software takes FOREVER to load and use. Out of all of the online or offline software I use this is by far the slowest. I dread having to use it, but I like what it allows me to do to communicate with our company. I have frequently pondered finding another company to use for my digital display needs however I am so overwhelmed I have not had the time to look and implement a new system.

Review Source

LT

Lucho T.  
IT Help Desk Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "TruDigital Great Digital Signage Option"

March 22, 2019

5.0

We use TruDigital for Help Desk Sinage in three different locations. Its great and easy to use. Customer support has always been 100%

Pros

Customer support has always been great and very quick to reply with a solution.

Cons

When your managing your playlist theres no thumbnail image of that slide. You have to click on preview to see whats on the specific slide. I have summited a feature request (my First), lets see if they add it to the next version.

Review Source

Response from truDigital

March 28, 2019

Hello Lucho, Thank you for your review! We're glad to hear you've had a great experience with our support team. Thank you for your feedback and for your feature request; we're always striving to improve. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898 if you have any questions. Thanks again for your thoughts, Michael Peine - Marketing Manager

AH

Aaron H.  
Dean  
Education Management  
Used the software for: 2+ years

### "Excellent Product"

March 4, 2020

5.0

Events have had a great response when using the software as we can create temporary infographics and then return to our usual flair.

Pros

Personal integrations are wonderful. the video features have been used by us for many years and the little things like Holidays and Weather are such a plus.

Cons

There really are no drawbacks. If you are looking for specific customizations, you have the ability to upload photos.

Reason for choosing truDigital

Sales Person

Review Source

Response from truDigital

March 10, 2020

Hello Aaron, Thank you for your amazing review! We're so glad to see you're enjoying truDigital. Feel free to let us know if you have any questions in the future. Thanks again, Michael Peine - Marketing Manager

KP

Kati P.  
HR Generalist  
Consumer Goods  
Used the software for: 6-12 months

### "Great Product!"

November 26, 2019

5.0

Pros

truDigital is very user friendly and offers many different apps. The apps allow you to be creative with your own designs, or use the preloaded designs for a quick and easy process.

Cons

Sometimes the content will lag when I try to watch the slideshow from my computer. The support group at truDigital was great in trying to find a solution, but the problem stemmed from too many Google Slides, which is what seems to be the easiest app for our organization.

Review Source

Response from truDigital

November 27, 2019

Hi Kati, Thanks for your amazing review! We're thrilled you enjoy the ease of use and the many apps offered. We appreciate the feedback as well, as we're continuously looking to make improvements. Thanks again, Michael Peine - Marketing Manager

LD

Lisa D.  
HR Manager & Board Relations  
Utilities  
Used the software for: 2+ years

### "TruDigital Communications for Employees"

September 21, 2023

5.0

Positive - A great improvement from old fashioned employee bulletin boards!

Pros

Easy to learn and administer/ able to have multi users

Cons

Certain times while uploading data it is slow to update.

Reason for choosing truDigital

Good price and good support staff

Review Source

Response from truDigital

September 22, 2023

Lisa, thank you for the incredible review! Your support means everything to us and we're absolutely thrilled.

MY

Mike Y.  
Business Manager  
Government Administration  
Used the software for: 1-2 years

### "Excellent Product!"

March 3, 2020

5.0

We have had TruDigital for 18 months and just recently added two more devices to our building. It is an excellent tool to use to keep our staff informed on a daily basis.

Pros

It is extremely easy to use and is easy to update quickly.

Cons

I wish it had more applications that can integrate with other software and programs.

Review Source

Response from truDigital

March 9, 2020

Hello Mike, Thank you for leaving us a stellar review! We're thrilled to see you enjoy using truDigital to keep your staff informed on a daily basis. Please let us know of any specific applications or programs you'd like to see us integrate with and we'll see what we can do, as we're always looking to expand our offerings. You can reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to explore options. Thanks again, Michael Peine - Marketing Manager

DG

David G.  
Network Administrator  
Government Administration  
Used the software for: 1-2 years

### "Digital Signage"

March 29, 2019

5.0

We were looking for a way to replace existing led sign boards. When we found TruDigital, they sent us out a sales rep in a matter of days. Implementation was easy. The daily updates can be done by anyone with little to no computer experience. We’ve really improved our employee communications. We have different displays, each having different announcements.

Pros

Ease of use, web dashboard, and the customer service is on point.

Cons

Loses contact occasionally. Have to reset manually at each box.

Review Source

Response from truDigital

April 8, 2019

Hello David, Thanks for making our day with your awesome review! We're happy to hear we've been able to help you improve employee communications. If you ever have questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

AB

Aleesa B.  
Activities Director  
Hospital & Health Care  
Used the software for: 2+ years

### "User friendly and useful"

April 2, 2019

5.0

We use this to advertise our activities each day. I like how I can have each new day and set it up ahead of time. It is also very versatile in advertising special events.

Pros

It is user friendly. They have multiple templates to keep it interesting. They are always coming up with new things.

Cons

Sometimes the boxes act up and lose connection.

Review Source

Response from truDigital

April 5, 2019

Hi Aleesa, Thanks for writing a review! We're happy to know you're enjoying the templates. If you have any questions, you can reach us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

BK

Brent K.  
IT Development Manager  
Warehousing  
Used the software for: 1-2 years

### "Near effortless implementation and administration"

December 6, 2023

5.0

I support many products for my company and truDigital is hands down the easiest thing I maintain. I've yet to run into an issue that I wasn't able to track down quickly due to the straight-forward interface. On the rare occasion that I have ran into an issue I couldn't resolve on my own, the truDigital online support team has been able to help within literally seconds every single time. Honestly, 10/10!

Pros

The title says it all, the implementation was pretty much completely hands off, we received fantastic training and the online support is by far the best I've ever experience with any product.

Cons

The only thing that mildly stands out would be the lack of hands-on administration. Being able to disable/delete user accounts could be of some value, however, it has not been an issue due to the rapid response we receive from the truDigital support team.

Review Source

Response from truDigital

December 18, 2023

Hi Brent! We absolutely love hearing about your truDigital experience! Thanks for taking the time to share. We're super excited to announce that we'll be launching user management in early 2024. Stay tuned for some awesome updates!

BW

Brandon W.  
Senior IT Technician  
Packaging and Containers  
Used the software for: 1-2 years

### "I rate Tru-Digital a solid "Average""

April 3, 2019

3.0

Pros

It's dependable (most of the time) and usable! It supplies for the needs.

Cons

The online portal is often really slow when trying to update slides. It takes around 15-20 minutes to get a slide up and displayed (if you are uploading a powerpoint). There are not a lot of design options and most of the templates are pretty useless to us.

Review Source

Response from truDigital

April 5, 2019

Hi Brandon, Thank you for leaving us a review! We appreciate your comments and feedback. We're always looking to improve and we're continually working on adding new templates to the Template Library, so stay tuned. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

VR

Verified Reviewer  
Marketing Project Manager  
Facilities Services  
Used the software for: 6-12 months

### "A great message board tool"

March 29, 2019

5.0

Great experience, would recommend this software.

Pros

Installation was extremely easy. A nice feature is that we can make changes on a single Google slide, and it updates all of the message boards. We also like all of the apps that are included. Support has been great with any questions we have.

Cons

Some of the templates can be cumbersome to update, so sometimes it's easier just to make our own content. Also, wish the Facebook app worked.

Review Source

Response from truDigital

April 8, 2019

Hello, Thanks for leaving us a stellar review! We're happy to know you've had a great experience with truDigital. We appreciate your feedback. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We want to make sure you continue to have the best digital signage experience possible. Thanks again, Michael Peine - Marketing Manager

MP

Marcus P.  
Graphic Designer  
Packaging and Containers  
Used the software for: 2+ years

### "Decent product for ther money."

December 15, 2022

4.0

Glad we have it. May something better or worse out there, but for our purposes, it works just fine.

Pros

It's easy to use now that the online service has been updated.

Cons

Online interface is very slow and bogs down.

Review Source

Response from truDigital

December 19, 2022

Hi Marcus, Thank you for leaving us a review. Last year we made a significant investment to increase the speed of our product and hope you are experiencing faster speeds. If you run into any slowness issues in the future, our support team is confident they can help!

SL

Stan L.  
Nekter franchise owner  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent "

March 22, 2019

5.0

Excellent customer service has been the experience and excellent software

Pros

When reveive a feed at our Nekter Juice Bar location and the content looks very clear.

Cons

Our biggest con is that we would like to use a lot more of the options but our franchiser won’t allow it. I feel like we’re driving a Ferrari around the block in 1st gear using this great software. We know it can do a lot more than what we’re allowed so we’re fristrated end users.

Review Source

Response from truDigital

March 29, 2019

Hello Stan, Thank you for taking the time to leave us a review! We're glad you¿ve been enjoying truDigital. We wish your franchise all the best! Feel free to contact us if you ever have questions. Best, Michael Peine - Marketing Manager

ML

Matt L.  
Facilities Manager  
Religious Institutions  
Used the software for: 2+ years

### "Good for Beginners"

March 22, 2019

4.0

It’s good to display basic info but it doesn’t like having a large message displayed.

Pros

Basic and simple to use. Good for smaller & simpler playlists.

Cons

Sometimes difficult with working with videos in playlists. Transitions are pixelated and not smooth.

Review Source

Response from truDigital

March 29, 2019

Hi Matt, Thank you for leaving us a review. We want to make sure you're always getting the most out of your digital signage. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Man

KD

Kelly D.  
Member Service Representative  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Easy to operate and adds a unique twist to our lobby advertising"

November 27, 2019

5.0

Pros

My role in using the truDigital signage includes only turning on and off the signage that is displayed in two areas of our building. It is easy to connect and the display options give us a ton of functionality, including adding the weather, date, and rotating photos and advertisements for our programs. There is a feature that allows you to keep some aspects of the background stationary (like we keep the date and weather stationary for several slides) while rotating photographs AND having a scrolling banner. It looks highly professional and allows us the flexiblity to rotate past the stationary backgrounds as well.

Cons

One day, it was not functioning (not connecting to the service it seemed). I am not aware of the reason for why it would not connect, but after our Coordinator contacted support, it was rectified immediately.

Review Source

Response from truDigital

December 2, 2019

Hello Kelly, Thank you for taking the time to leave us a stellar review! We're glad to hear you've enjoyed using truDigital for your lobby advertising. If you have any questions or suggestions in the future, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager

AA

Andy A.  
Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Used for 2 Years"

March 9, 2020

2.0

We used TruDigital for about 2 years and the whole process was crucial because it helped us setup a network, but also failed to do what it was supposed to do daily.

Pros

I liked the portal the most. It was easy to organize different clips and know exactly what each is doing.

Cons

Always had to make sure it was actually working, the worst part was that driving to the 15+ sites that were using this, just to glance at the screen and make sure it was always connected to the internet.

Review Source

Response from truDigital

April 13, 2020

Hello Andy, We are so sorry to hear about your experience. We typically don't get this kind of feedback. We provide a Player Status page to remotely check the connectivity of your devices, along with the option to enable email notifications if your devices ever disconnect from the internet, both of which I believe would have saved you driving time. We'd love the opportunity to make things right for you. If you decide to revisit truDigital in the future, please reach out directly to our Director of Support, James (801-852-9887 or james.potter@trudigital.com) and we'll be sure to do everything we can to provide you with the most value possible. All the best, Michael Peine - Marketing Manager

KT

Kyle T.  
Manager, Corporate Communications  
Telecommunications  
Used the software for: 1-2 years

### "Tough to beat from a usability perspective"

March 22, 2019

4.0

From a support perspective, they get an 8 -- it'd be a 10 if they offered 24/7 support. That might not matter if you're a US-based company, but it's a big deal if you're an international one. As far as day-to-day use, it's very low maintenance.

Pros

It's very easy to use and intuitive. Training others to perform basic tasks can be done in under 10 minutes.

Cons

It's a little restricted in terms of third party content, such as streaming news.

Review Source

Response from truDigital

March 29, 2019

Hi Kyle, Thank you for your review! We appreciate your comments and feedback. If you have any questions or would like us to train others for you, feel free to message us at support@trudigital.com and we¿d be happy to help. Best, Michael Peine - Marketing Manager

JW

Jana W.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "God Technolog"

April 2, 2019

4.0

It's a great greeting to our customers at the front door

Pros

I like that I can login online to update our directory monitor and upload pictures, pdf's, etc.

Cons

Seems to go down on a regular basis and have to reset the system

Review Source

Response from truDigital

April 5, 2019

Hi Jana, Thanks for leaving a review! We're glad we're able to help you greet your customers. If you ever have questions for us, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We'd be more than happy to help. Thanks again, Michael Peine - Marketing Manager

SV

Shane V.  
IT Guy  
Insurance  
Used the software for: 1-2 years

### "Does exactly what we want"

January 25, 2017

4.0

The setup was painless; the day-to-day use is easy. Our receptionist started off insisting she wasn't going to be responsible for the lobby TV. Once we showed her how easy it was, though, she took right to it and doesn't ever have a problem. The only issue we've had has been when the power blinks. The little TruDigital unit is velcroed behind the TV, so when the power blinks, someone has to walk over there and hit the power button. Even a small built-in battery to keep the unit up for a minute would save that grief. Since the remote is IR and requires line of sight, you have to walk over to the wall to point the remote behind the TV, but we almost never need to use the remote for anything. So an RF remote might be a good addition, but really not necessary. It's very flexible, has lots of handy built-in content, and works seamlessly with our custom content. It even makes our FaceBook presence look good.

Pros

Ease of use and custom content

Cons

No internal battery for power blinks.

Review Source

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