# Page 7 | truDigital Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is truDigital the right Digital Signage solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/133995/truDigital-Signage/reviews --- truDigital 4.4 (372) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of truDigital ## Showing most helpful reviews Showing 151-175 of 372 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Chadli B. Principal Education Management Used the software for: 6-12 months ### "Trudigital" April 2, 2019 3.0 Tru digital allows us to advertise to our students with versatility and ease. Pros How easy it is to use and update information on the webbased program. Cons There have been several times that we have had to complete a hard reset because the videos and messages were not updating or the app locks up. Review Source Response from truDigital April 5, 2019 Hello Chadli, Thank you for taking the time to leave us a review! We're glad to know we're helping you communicate with your students. If you ever have questions for us, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Best, Michael Peine - Marketing Manager ER Eric R. Communications Director Government Administration Used the software for: 2+ years ### "TruDigital Review" March 9, 2020 4.0 Richard has been so great to help us over the years. Honestly, now that it is integrated well, we simply upload monthly content, schedule it, and forget about it. It's been a great part of our marketing channels. Pros The web interface is easy to use. We have had issues when uploading video files and have had to rely on support to help us. It's a quick process to add new messaging and over time, the up time has improved with our systems. Cons The only difficulty we had was when we tried to integrate with our government channel on Comcast. We finally chose to no longer do that due to the difficulties but the team tried to help us. The system works best as a on-site merchandising product. Review Source Response from truDigital March 19, 2020 Hello Eric, Thank you for taking the time to leave a detailed review for us! We're happy to hear truDigital has been a great part of your marketing channels and that everything is integrated well. Thanks again for your review and for your continued business. All the best, Michael Peine - Marketing Manager SB Sally B. Director of Communicatons Religious Institutions Used the software for: 1-2 years ### "Okay for our purposes" March 16, 2020 4.0 The customer representatives are responsive, but usually can't help due to the limitations of the software. Communication about breaks in services aren't great. Pros We can load slides and manage the content offsite. Cons It has a lot of limitations and doesn't allow us to do some of the things we want to do. For example, we don't have the option of showing certain slides at specific times. Review Source BR Bryan R. EHS Manager Pharmaceuticals Used the software for: Less than 6 months ### "Satisfied New User" April 18, 2024 5.0 Overall good experience; still getting acclimated to all the platform resources. Pros Ease of content and direct tech support. Cons install requirements; had to get our IT to collaborate with team to work out the accommodations of the platform with our existing IT infrastructure. Review Source Response from truDigital May 7, 2024 Bryan, we truly appreciate you taking the time to share your experience with truDigital. As a newcomer to our community, it brings us immense joy to hear that you've had a satisfying experience thus far! PS Pamela S. Site Supervisor Health, Wellness and Fitness Used the software for: 1-2 years ### "Was the easy choice for us" March 3, 2020 5.0 Easy to use, great customer service, good value for the money. The set up was relatively seamless. Pros We could use and control multiple tv's at different locations and set each one up differently which is important since different locations have different services. It is easy to use and set up and the customer service before and after the sale was pretty awesome. Cons There are some issues on limitations on Integrations, we use our TV's for music since we don't have a speaker system in our building. Being able to use a music streaming service would help with this instead of having to use a YOUTUBE channel that is controlled by a user. We would love to be able to use spotify or pandora to better control this. Review Source ER Erika R. Senior Recreation Coordinator Hospital & Health Care Used the software for: 2+ years ### "TruDigital from a users standpoint." March 12, 2020 5.0 Overall, I really enjoy using Pros I like that this software is easy to use and provides templates. Cons I do not like that it takes a while to upload photos and it the system can be glitchy. Review Source VR Verified Reviewer Graphic Designer Hospitality Used the software for: 6-12 months ### "Multiple Property Usage" March 22, 2019 5.0 Overall, I would highly recommend to anyone who is in need for TV digital signage. Pros This product is a great feature for multiple properties. It's so simple to add slides to all or specific players. Cons The site doesn't seem as intuitive as other software, but after chatting with support it's been great. Review Source Response from truDigital March 29, 2019 Hello, Thank you for leaving a review! We're glad to know you'd recommend truDigital to others. If you have any further questions, feel free to let us know! Thank you, Michael Peine - Marketing Manager PC Patricia C. Administrative Assistant Plastics Used the software for: 6-12 months ### "Very helpful to get information known thru the company." October 3, 2023 5.0 Pros easy to use. all the assistant I've had to learn how to use the system. Cons nothing at this point. at this time, it has all I need. Review Source Response from truDigital October 5, 2023 Patricia, thank you for taking a moment to share your experience with truDigital. We greatly appreciate your support! SC SIMON C. OWNER Marketing and Advertising Used the software for: 6-12 months ### "GREAR DIGITAL SIGNAGE SOLUTION " March 9, 2020 5.0 Very good overall Pros Easy management background software and customer service. Cons Is important to check from the backend for example if the screen is working properly without the assistance of someone local Reason for choosing truDigital Price and features Review Source Response from truDigital April 13, 2020 Hello Simon, We appreciate your amazing review! We're happy to hear that you enjoy the easy management and our customer service. We do everything we can to ensure screens are working properly. If your internet goes offline for some reason and your device isn't connected to the internet, you can receive an email notification to know to get your device reconnected. To set up notifications (if you haven't already) go to the truDigital platform and click Player Status > Notifications > Check "Enabled"> Enter email address > Save Changes. That way you shouldn't have to check often to make sure things are running smoothly. If you have any questions, feel free to contact our support team at 801-852-9898 and they'd be happy to help! All the best, Michael Peine - Marketing Manager EB Eloise B. Chief Program Officer Program Development Used the software for: Less than 6 months ### "Happy with TruDigital " November 22, 2019 5.0 Our overall experience has been great. It has allowed us to communicate with our clients about services, community resources, and eligibility requirements. Using has made it possible to remove all of the paper signs taped to the wall. Our lobby looks really professional and clients are better informed. It has been a blessing to our agency. Pros The liked the person I spoke with over the phone. He was very helpful and I was able to connect and get my powerpoint up and running in no time. I was surprised by how easy it was to get started. Cons There is nothing that we don't like about the software. So far so good. Review Source Response from truDigital November 27, 2019 Hello Eloise, Thank you for sharing your positive experience with us! We're so glad to hear we've been able to help with communication at your agency. If you have any questions for us in the future, you're always welcome to message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thanks again, Michael Peine - Marketing Manager MA Maxine A. IT Support Specialist Graphic Design Used the software for: 2+ years ### "TruSource of Digital Information" March 3, 2020 5.0 keep the business updated daily with world and local events. Pros keeps your customer update on the most recent events. Cons No Cons about the device or software that I can reply to at the moment. Review Source RD Raquel D. Administrative Assistant Education Management Used the software for: 1-2 years ### "Pain to use" March 9, 2020 3.0 Meh Pros I like how it looks and how we can time our ads via date and time running. Cons It is difficult to choose the correct app. Half the time it's not the correct size and it looks horrible. There are VERY limited apps that have to be downloaded for the range of content I want to put up. It is a pain to update each monitor individually. It is tedious. Review Source Response from truDigital March 19, 2020 Hello Raquel, Thank you for taking the time to leave a review. We are so sorry to hear about your negative experience. We typically don't get this kind of feedback and we would like the opportunity to make things right. Please reach out directly to our Director of Support, James (801-852-9887 or james.potter@trudigital.com), for help with your concerns. All the best, Michael Peine - Marketing Manager CU Cindy U. HR/Payroll Coordinator Sporting Goods Used the software for: 1-2 years ### "Use Daily" March 3, 2020 5.0 Excellent Pros It is easy access and makes my morning routine quick. Cons I haven't had anything that I don't like about it. Review Source Response from truDigital March 9, 2020 Hi Cindy, Thank you for leaving us a review! We're glad you're enjoying the easy access and that truDigital helps make your morning routine quick. Feel free to let us know if you have any questions in the future. Thank you! Michael Peine - Marketing Manager DS Danielle S. Service Advisor Automotive Used the software for: 2+ years ### "Truly an asset" July 31, 2019 3.0 Pros The software is a great idea, the customers love it and it sparks conversation. Cons It tends to have connectivity problems often and makes us reset the box Review Source JC Jodi C. Marketing Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Great Product" March 22, 2019 4.0 Pros This software makes it easy to manage the content on multiple screens in different locations from one place. You can easily see what's live on the screens, and establish if any connections are offline. Cons At first the software is a little confusing to learn, but once you've used it a couple of times it's a pretty slick process to update and create new content. The customer service team is only a chat away and they are very helpful. Review Source Response from truDigital March 29, 2019 Hello Jodi, Thank you for your awesome review! We're so glad we're able to help you publish content to multiples sites. We're always striving to make your experience the best it can be. Let us know if you have any questions. Thanks again, Michael Peine - Marketing Manager VR Verified Reviewer Volunteer and Community Outreach Religious Institutions Used the software for: 1-2 years ### "Easy to Use" March 22, 2019 4.0 Pros Very easy to use and learn the software. Cons Would like more options for repeated events/slides Review Source Response from truDigital March 29, 2019 Hello, Thanks for your positive review! We want to make sure you're having the best experience possible. If you have any questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thank you, Michael Peine - Marketing Manager CH Cameron H. IT Manager Real Estate Used the software for: 1-2 years ### "TruDigitial Review" March 9, 2020 5.0 Pros The software is very simple to use. We asked for a custom template to be built and it has helped us convey important messages more efficiently to our tenants. The biggest help is the reduction to mailings Cons The box doesn't have screw holes for mounting onto the wall. Our tv is mounted so we had to balance it on the tv mount Review Source Response from truDigital April 13, 2020 Hello Cameron, Thank you for your amazing review! We're glad truDigital has been easy to use and effective for you. If you're looking for an alternative to balancing the device on the tv mount, you might want to try using velcro or zip ties, as I know some of our customers have found those methods useful. Thanks again for your review. All the best, Michael Peine - Marketing Manager JF Jeffrey F. Owner Commercial Real Estate Used the software for: 2+ years ### "Sola Gainesville and Ocala" March 29, 2019 3.0 Your expectation that we should be self-sufficient is unreasonable. I’m a business owner, not a techy. For what I just had to pay for my renewal, I should expect a white glove service. Pros My edits in our system go right into the directory Cons Doing anything on your system is virtually impossible for infrequent users. Review Source Response from truDigital April 2, 2019 Hello Jeffrey, Thank you for your review and feedback. We're always looking to improve and we'd love the opportunity to make things right for you. Please message us at support@trudigital.com or give us a call at 801-852-9898 and we'd be more than happy to help out. Best, Michael Peine - Marketing Manager BP Brian P. Owner Real Estate Used the software for: 1-2 years ### "Great Product" March 9, 2020 5.0 Pros Ease of use. Great customer support. Cons I have no cons that I can list after using it for over a year. Review Source Response from truDigital March 17, 2020 Hi Brian, Thank you for your 5-star review! We're so glad you enjoy the ease of use of our platform and our customer support. Thank you for choosing truDigital. All the best, Michael Peine - Marketing Manager TM Theresa M. Marketing Coordinator Hospitality Used the software for: 1-2 years ### "BlueStar Portfolio" March 12, 2020 4.0 I have had an overall good experience with , it is easy to install and easy to use. Overall great process. Pros I like that is very easy to use and is very functional. Your team always is fast and very helpful when I have a question or a problem! Cons The program is a little on the slower side when uploading a new slide, and you have to hit Save 4 times, which sometimes is tedious. And then one you upload a slide, to go back to the player list, the only way to do that is to hit "File Manager" making you go through. There should be a "Manage Playlist" button taking you back to the other players to upload your next slide. Review Source SP Scott P. IT Manager Libraries Used the software for: 2+ years ### "Decent Idea" March 22, 2019 3.0 Not great but I am just the IT manager. Pros Easy to deploy, that's about it. The rest was unreliable and clunky. I think the concept was great. Cons Content interface clunky, frequently down with no urgency to repair, buggy, that's was enough for us to go a different direction Review Source Response from truDigital March 28, 2019 Hello Scott, Thank you for leaving a review. We apologize for any inconvenience you've faced. We'd love to jump on a call and discuss what we can do to make things right. You can reach us at support@trudigital.com or give us a call at 801-852-9898. Best, Michael Peine - Marketing Manager LT Lisa T. Program Assistant Education Management Used the software for: 1-2 years ### "Educational Setting" March 12, 2020 5.0 Pros The feature that has impacted me the most is the fact that I can use it remotely. I don't have to be in the office to affect changes. Cons I found it to be a little difficult to set up initially, but once I found a method that worked, everything has gone smoothly. Review Source RR Ryan R. PR & Marketing Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "User Interface Needs Vastly Improved" March 12, 2020 3.0 The service is useful - but my main complaints boil down to user interface/user experience. Pros I like that I can post things to various screens in our facility. Cons The user interface/UX honestly feels like it needs a major overhaul to be more "What you see is what you get". It looks like it was designed in the 90's in terms of not being able to edit the text/images etc. in real time. When free programs like Canva are easier to design and navigate in than a program that we're effectively paying thousands of dollars for, it can get frustrating. Review Source Response from truDigital July 28, 2020 Hi Ryan, thanks for the feedback. We are actively working on a new interface/UX which will help the user experience for our customers. We hope this new software will resolve some of your current issues. Watch for updates soon! JAW J. Allen W. Director of Creative Services & Graphic Design Education Management Used the software for: I used a free trial ### "truDigital Signage is Great, but didn't meet our needs. " April 3, 2019 4.0 Overall, it was a good experience. However, the end resulted in us using a different company only due to the demographic of people we have that would be using the software. Our younger users had no issue, the older users - those who would be using it the most - had some challenges. Pros I like the intuitive design and structure of the dashboard. It really worked well and was easy to explain to additional users. Cons The learning curve of actually USING the dashboard is what was a big hangup for a lot of our older admins that would be using the software. Review Source Response from truDigital April 8, 2019 Hello J. Allen, Thank you for leaving us a review. We're glad you enjoyed the intuitive design of the dashboard. We would love to make things right for you and are happy to provide additional training. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898. Thanks again, Michael Peine - Marketing Manager LL Laura L. Chief People Officer Construction Used the software for: 1-2 years ### "Tru-digital review" March 22, 2019 4.0 very good, it has helped us better communicate with our employees. Pros ease of use, easy updates - It would be enhanced if we could pull in live feeds on various items Cons Feeds from social media sites should have a date stamp of when to stop pulling information. a video option would be nice - to run short videos It would be nice if the slides could timed individually - to address content which is visual or minimal or content that is longer. Review Source Response from truDigital March 29, 2019 Hi Laura, Thank you so much for leaving a review. We appreciate your feedback. If you have questions, feel free to message us at support@trudigital.com or give us a call at 801-852-9898 and we¿d be more than happy to help. Best, Michael Peine - Marketing Manager ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.