Buddy Punch

Buddy Punch


5 / 5
424 reviews

Who Uses This Software?

Our focus is on businesses from 1 to 1,000 employees. We offer a simple and reliable time clock for employees with some great features including GPS, Integrations, Google SSO, job codes, and more!


Average Ratings

424 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    Pricing based on how many active employees per month. Admins are free.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Buddy Punch
  • buddypunch.com
  • Founded 2013
  • United States

About Buddy Punch

Punching in & out is intuitive for your employees & easy for you to view & export time. Employees can clock in using a browser or our Google, iOS, & Android apps. You can view who's working, their GPS position or even limit where they can punch. We integrate with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. Advanced features such as PTO Accrual Tracking, Punch Rounding, Job Codes, QR Codes, Automatic Breaks, & SSO are all included in our cloud based time clock.


Buddy Punch Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock

Buddy Punch Reviews Recently Reviewed!


Great time keeping app

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I am an Event Specialist with Deluvia Inc, they upgraded from emailing and faxing my time sheets in to this system. They are out of state so this is a great way for them to keep up with my time while doing "Road Shows". I arrive at my location, open the app and sign in, my employers do require me to attach photos so I snap a photo of the store front before entering. While there, I setup my samples and take a few photos of my presentation to attach when I clock out. I like that I can see my schedule, even though I already know my Road Shows are 11 days back to back for each demo. It takes out 39 minutes for my lunch and keeps up with my total hours so I can accurately calculate my check. They can leave messages after each shift end set of photos. I have seen a few where they wanted to see different angles or my face more throughout my presentations. I've also been told my samples looked yummy, I left messages and asked questions that were answered. This is a good app to have when your employer is out of your area.

Cons: The only thing I found odd was I could log in anytime during my employment, but couldn't do so between Road Shows. I wanted to look at my schedules and could gain access to the app. Other than this hiccup, the app works fine. Deluvia gets my time and there are no shortages on my check.

Overall: Great app, check in and out with accuracy, keep in contact with supervisors and can submit photos for proof of visit if not using GPS.

Vendor Response

by Buddy Punch on January 24, 2019

Thank you for the review, it is great to hear that you're using our smartphone app as well as our notes and photos on punches feature. We have a few limiting options for employers and that is why you weren't able to login while outside of the show. Thanks again!

Easy and easily accessible from anywhere!

Aug 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love many things about this software!

1) It is self-explanatory. Even the most technically-challenged employee can figure out how to use it, for the most part.

2) Edits are made by the employee, and approved by the administrator where other programs require the administrator to make all the changes. This can be daunting depending on how many edits and how many employees there are that need them in a single pay period. With BuddyPunch, it's super easy to get employees to take responsibility for their own errors and edits.

3) This program is available even when our electricity goes out or our server goes down. And it doesn't take up any space on our server. The other time clock software we used to use was always a challenge for our IT experts to reload when they were doing updates due to the amount of space it took up on our server and because it wasn't updated to current technology standards available today. Employees are even able to clock in when they're outside the office doing work.

4) I like that employee messages and their times show up in the same report.

Cons: The time card reports are what I like least about this software. Each employee's time card report has to be downloaded separately. I would prefer that all employees show up on one report for more convenience. I end up copying and pasting each employee's excel report into one excel spreadsheet each pay period.

Overall: Ease of use for employees and administrator alike

Vendor Response

by Buddy Punch on August 07, 2017

Thank you for your review Xenia, we appreciate you taking the time! Thank you for pointing out all of the features in your review, including the editing ability for employees and the approval on your end. This can be an overlooked feature that I know helps when managing employees. Also thank you for the feedback on the time cards, we'll look into making that a batch process. Also take a look at the Payroll Export, which is another report that shows time worked for each employee each pay period, it usually provides the data you need. Let us know if you need anything else, and thanks again!

Absolutely stellar customer support, works exactly as advertised

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Customer Support team is super responsive, thorough, and effective. Their support software allows for much quicker response times than you could get on the phone. Their team is knowledgeable about my organization and the way that we use the platform - I have received many helpful suggestions to how we can best leverage the BuddyPunch platform in our sometimes complicated organizational structure. We have had very few issues, but have always received immediate resolutions when anything has come up. The software is straightforward and well-run, and was easily understood by our team of 55+ non-technical staff of all ages. I appreciate that new releases are well-tested before they are launched and free of bugs - the BuddyPunch team does a great job of maintaining the integrity of the application while continuing to add more value to the software frequently. We have had consistent experiences on the web version as well as iOS and Android apps for the life of our subscription.

Cons: I would like a little more flexibility in reporting outside of the confines of the predefined reports.

Vendor Response

by Buddy Punch on November 21, 2017

Thank you so much for the review Kate. I'm glad that we're providing an easy to use solution and that you find our support quick and knowledgeable! I'm glad that you're also taking advantage of our smartphone apps and I appreciate your comments about a bug free experience. We do our best to thoroughly test everything we release. Also thanks for the feedback on our reports, we are looking to add additional reporting options in the future. Also if needed we do have an API that can be used to integrate with. Thanks again!

Works the way it is advertised. Learning curve was minimal.

Oct 30, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I made user errors (like forgetting to clock out) the software had built in measures to rectify my mistake. I forgot to punch out, and it has a feature to leave notes for your boss. You can also edit a punch after you make a mistake (just needs to be approved by your boss) So if you get excited and start working before you clock in? No problem. Just punch in and edit the time to an earlier time of the day. Then wait for your boss to approve the changes. It says I can review punches from previous weeks, but I haven't had time to explore that feature yet.

Cons: I didn't devote a lot of time to explore the software, so it took a full work week to figure out what it had to offer beyond punching in and out. Software seems great! I've only been using it for two weeks. I don't have complaints about the software. Any issues I faced were from a lack of understanding how it functioned, and I was able to figure it out on my own (for example: I forgot to punch out, and the next morning when I saw the error it showed me punching in and out at what seemed to be random times during the night) Biggest complaint: the company sent me emails asking me to review the product the very first day I used it, and I personally think people need a few days--up to a week--to familiarize themselves with the software (at least enough to write a review)

Overall: This software is a great alternative to paper records, especially for a small company that has hourly employees. I have no idea how easy/hard setting up accounts is, but for me--a regular employee--it works wonderfully. If I knew someone starting their own business, or someone who has their own business, I would recommend this product.

Vendor Response

by Buddy Punch on October 31, 2017

Thank you Stephanie for the great review, I'm glad your'e finding us easy to use and that you're finding our built in features to be helpful, such as forgetting to clock in or out. Also, sorry for asking for a review so fast! I appreciate your honest feedback. Thanks again for the review and for your recommendation.

How good is buddypunch?

Sep 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good design

Easy to use

Intuitive

Focused on employee punching in and out. No gimmicks you have to do, no hoops you have to jump through to get it going.

Cons: People can only be automatically punched out after X hours. Not X and a half or X and a quarter. But you set the X so I got that going for me which is nice.

Overall: Turns out its preetttyyy gooood.

Was looking for an app that helped manage employee punching in/out for small businesses and did a bunch of trials before finding BuddyPunch. The other apps that I found were often not what I was looking for or did not have a focus on employee punch-in/outs.

Found buddypunch and it does exactly what I need it to. The UI is very well designed, the administrator makes employee accounts and employees just go to the website, log in, and push the big green button.

They then log in again to punch out but the big green button will be a big red button this time.

Very simple, very easy, does employee punch-ins, does it well. Also got an IP-Lock feature so employees can only punch in on-site.

There are some other features like wage calculations based on punch-in time, overtime stuff, and other things that I don't use but they seemed pretty useful if I ever choose to use them.

Vendor Response

by Buddy Punch on September 12, 2016

Thank you Lei for the 10/10 review! We really appreciate the thought you put into it and the highlighting of some of our features. I'm glad that the User Interface (UI) is easy to use and understand. When we're designing features we always think of how they're being used and how it affects both the employee and administrator's daily experience. Thanks again, we appreciate your business.

Buddy Punch instead of an Excel spreadsheet ... TIME SAVER

Mar 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has all the features that I currently was using in my spreadsheet - but better as it took human error out of the equation! I gained the reports that tallied PTO (vacations, sick time, personal time) which I had to pull manually from a spreadsheet. Employees are able to enter their own PTO requests (again a time saver). The chat staff has been super helpful to me every single time I have messaged them. They assisted me to get the software ready for a trial run which was very helpful! Every chat session was emailed to me for future reference.

Cons: Although they are able to answer every one of my many questions; it would have been helpful to download a readable document for reference.

Overall: It has a great deal of flexibility and gives administrators/managers the ability to see who is here at any given time of the day. Managers also have the ability to approve PTO prior to it being added to the time sheet. This provides accountability for both the employee and manager. They can also schedule shift work if necessary. In running payroll, since employees will punch in, be able to track their time as well as PTO in one place; this saves me time on my end. I simply run a report at pay period end to access a summary for each employee. I still have to enter totals but will not longer have to search spreadsheet each line for notes regarding time off. The reports are very helpful and can be downloaded in multiple formats.

Vendor Response

by Buddy Punch on March 14, 2019

Thank you Telesa for the review. It's great to hear that we're saving you time, and that you're taking advantage of our PTO tracking option. Our reports can be downloaded to CSV, Excel, and PDF so it's good to hear that those are meeting your needs as well. We strive to provide great service so I'm happy to hear that we've been helpful along the way. Thanks again, we appreciate your business.

Best system for business owners.

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The thing I like most about the software is the geographical location requirement. Every time you punch in/out it shows your employer your location. Making time clock fraud one less worry as a business owner and the employee more responsible about time maintenance because you cannot get paid if you are not physically at work.

Cons: Because of the added security of the geographical location, I do not like that it prompts me to also take my picture as I clock in/out. I don't feel comfortable with a third party technology company not only knowing my location but also what I look like and am wearing at that moment. For employers, understood, we know each other personally and professionally. But there are hackers in the world so my face and location shouldn't be necessary.

Overall: I like the ease of having the app on my phone considering I don't always go directly into the office first before I start working.

Vendor Response

by Buddy Punch on October 01, 2018

Thanks for the review Brittany, it is great to hear you're finding us easy to use. It sounds like you're using our GPS and webcam image options. The webcam image feature is enabled/disabled by the administrator of the account, so it is an optional feature. The administrator can make it required on a per employee basis. Thanks again for the review!

Payroll Time Savior

Aug 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

Cons: None

Overall: After using paper time cards for over a year, spending many frustrating hours a week reviewing, verifying, inputting and analyzing employee punches and then finding a place to keep the paper cards for our records, we were fed up. We looked for an affordable and easy to implement solution. We used the Buddy Punch trial and within a week, we knew this was the solution we were looking for. Setting up locations, employees and punch restrictions was extremely easy. The timecard punches can easily be updated by managers from any location. The email notifications keep managers on top of missed punches, and with the variety of exportable reports we have been able to complete labor analysis quickly and accurately. Before we began Buddy Punch, completing a weekly labor analysis would take over an hour and a half. Between contacting the locations to send the timecards, manually entering daily hours, deciphering notes scribbled on the cards and updating labor information for new employees we had enough! Now the process is as simple as logging on, setting the date range, exporting a CSV and migrating the data into an analysis template. What used to take over an hour, takes roughly 20 minutes. Another major perk for our catering department is having the ability to require GPS location for login when employees begin and end off-site. This feature has made labor tracking more accurate and dependable, as we no longer have to rely on the site manager to send email updates about employee punches. The customer support at Buddy Punch is also quick to respond and very informative. I would highly recommend Buddy Punch to businesses looking for an affordable and effective timekeeping solution.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you very much Rafael for the review, we could not have said it better! My favorite quote from your review was that Buddy Punch was "extremely easy," we really do strive for that every day. Thanks again, we really appreciate your business!

Great time collection option

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was looking for a time collection option for our temporary employee staff. We have anywhere from 15 to 30 temporary employees on staff from different agencies on a weekly basis. It was a chore to have paper time tickets from multiple agencies and making sure the hours were approved by the supervisor was difficult as well. Buddy punch allows all Temp employees to punch in on one clock and it takes their picture so I can verify it was them. We have an IPad set up for this purpose only. At the end of the week I can easily run a report by staffing agency and send the reports to them so the temporary employee can be paid.

Cons: In the beginning we had issues with the IPad not not running the app correctly. I am not sure if the issues were on our end or if they were with Buddy Punch but we had to reload the program once a week it seems for the first couple of months. I am happy to say things are working much smoother now and I rarely need to reboot the IPad.

Vendor Response

by Buddy Punch on October 10, 2018

Thank you for the review, it's great to hear that you're finding our reporting options easy to use and that you're taking advantage of our webcam feature, which you can setup to require a photo of an employee on punches. Also good to hear that any issues with your iPad have been resolved. Thanks again!

Happy customer

Mar 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Our employees have little trouble using this method for time tracking and have given us limited to no complaints.

Cons: I can't really say there is a "least" like about this software, which I guess is the best you can hope for as a software.

Overall: Many of our employees work on the road going to many customers in a day, some of this involves hours of driving, this software allows ease of tracking travel time vs time with and at the customer to do our testing.

Whenever we have had ideas for improvements or changes in the software the folks here at Buddy Punch listen and address, we've even had suggest that seemed like maybe that palm to the forehead moment for them and within 24 hours the wish we had is a reality! That is a software writer that listens and responds very refreshing!

Vendor Response

by Buddy Punch on March 08, 2019

Thank you James for the review and your continued business. We take feedback seriously with our customers with our goal to make Buddy Punch valuable to your business while easy to use. I'm glad we were able to turn your feedback into a feature! Thanks again.

Easy Enough

Oct 05, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: What I like the most about the software is that it allows my employees to allocate their time to different locations which improves Job Costing Accuracy. I would like it if it were easier to log more than one location for the day without having to actually clock out.

Cons: I dislike that we continually have issues with people not being able to clock out. They try, but it doesn't work. I've looked over the settings and everything. Also, it would be great if I could print all of the individuals reports without going in and selecting, then deselecting, and selecting a new employee. Basically, I would like to print each employees time card on it's own page at the click of a button.

Overall: I like the location aspect, reporting could be improved, but overall, it functions and I like being able to see where employees are when they punch in/out.

Vendor Response

by Buddy Punch on October 09, 2018

Thanks for the review Ashley, it is great to hear that we're easy to use. Also thanks for the feedback, we do have a report that should meet your needs, it is called our Employee Detail Report, and it lists each employee on a new page. Also we're happy to help troubleshoot any issues your employees are having with punching out. I am going to reach out to you in a separate email and in app message, we'll get to the bottom of it. Thank you again.

I use Buddy Punch for my small office with 5-10 employees. The value and functionality are great!

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I can customize its features in a way that work for my situation! My employees can clock in and out from the free app on their phones, and I can limit that ability by ip address and location of timecard punch.

I also like that it is so easy to review original punched, and to accept or decline requested modifications if employees have erred or forgotten to clock in or out.

Cons: I wish I had and used cameras for Punch in and Punch out. I don't know how possible this is, or if it's a feature already available, but I wish it would send a notification alert to my employees every time it connects to or loses my workplace wifi.... Or better yet, if it could report the wifi /IP address find and loss times, directly to me -the employer - this way I could approximate, objectively, how accurate my employees are at clock in and clock out.

Vendor Response

by Buddy Punch on October 11, 2017

Thank you Solomon for the review! I'm glad that you and your employees are using our mobile apps and our IP Lock feature. We offer the full punch history if any changes are requested, as you pointed out. Also thank you for the feature suggestion, we do not have a way to notify users when they lose wifi but I will add this to our request list. Thanks again, we appreciate your business!

AMAZING ALL AROUND PRODUCT AND SERVICE!!!!!!

Apr 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Buddypunch gives us a lot of abilities to manage our employee that we didn't have before. We literally made the leap from paper timesheets to a system that every employee has to utilize.

As you can imagine, there were some lagging employees that did not embrace the idea of change. Once employees gained experience with the service, it has become a monumental change for our agency.

A typical timeclock system would not work for our company. We have several different types of employees and own about 100 units that for certain staff, their work needs to be costed to certain locations. We have employees that are only administrative that can clock in at their desk, but we also have traveling employees who need the freedom of punching in on their phones. We needed a time keeping system that traveling employees could use, but also management could track their locations.

Buddypunch has given us the ability to add all of our locations and all of our different types of work that can be performed (admin, accounting, HR, meeting etc.). As time has gone on, and employees are fully on the BP system, management is now able to ask questions like, "Why are the employees at the Fort Myers office working 25% administrative time than our other locations?"

The BEST part, in my opinion, is the customer service I have received. It is as easy as pressing a button to put in a request. Believe me, I have made several requests (more than I care to tell) on things I would like to see in the future or suggestions that would make Buddypunch better reporting wise and for my company. I am always addressed within a few hours, and I HAVE ACTUALLY SEEN SOME OF THE CHANGES I'VE REQUESTED.

Vendor Response

by Buddy Punch on April 29, 2016

Thank you Jessica for the glowing and thorough review! It really gives insight into your daily use of Buddy Punch and how it has uniquely helped your business from not only a time keeping perspective but from reporting perspective as well. We appreciate the kind words and are happy that not only has the system been perfect for your business but that the customer service you have received has met and exceeded your needs. Thank you for being a Buddy Punch customer, we appreciate it!

Super Convenient

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that when you sign in from the computer you see your time on the right and the option to clock in/ out on the left. Basically everything you need right away. I don't have admin access but I know they are able to easily fix your time if you miss a punch along with other features to keep it simple.

Cons: I don't like that everything is clock in/out. In the past we have had it where it summarizes the day and you can tell how many total hours for that day. and at any time that you log in you can see what the total time is for when you last clocked in/out. i.e when we clock out for lunch we like to check and see how much time we have until getting back to work. or when we arrive late I like to know how much more time I need to make the 8 hours for the day.

Overall: Overall buddy punch is the best time clock system we have had. Very easy to use and has everything you need.

Vendor Response

by Buddy Punch on September 25, 2018

Thanks Kenia for the review, it is great to hear that you're finding us convenient, easy to use, and everything is right where you need it. Thanks for the feedback as well, you can currently see shift and daily totals right from the Time Card, but we'll look to add in current shift totals as well. Thanks again.

L. Bruce

Mar 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like Buddy Punch because it is web based and the app is also a plus. Easy to access and a great way to keep up with time and PTO.

Cons: My least favorite part is that it is sometimes hard to navigate if you are in a hurry. You have to go back to screens once you enter information. If you have to enter information on an employee several times you have to either hit the back arrow or search for their information again to proceed with the entry.

Overall: My employees love this system since they do not have to come to the building to login. We are a Police Department and sometimes they need to respond to a call and cannot come in to clock in until later. On the previous system we used the Officer would have to fill out paperwork explaining why they did not clock in. Now they can clock in when they get to the call location or if they forget they can punch in later and adjust the time and write a short reason why they had to adjust the time. This helps decrease paperwork and helps the employee.

Vendor Response

by Buddy Punch on March 26, 2019

Thank you Lindsey for the review, it's great to hear that your employees are loving Buddy Punch! Also thanks for the feedback, I'll message you to see what area you are referring to as you shouldn't have to hit back or search for an employee again after entering information. Thanks again!

Capterra loader

Buddy -punch gives us the value we seek.

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive ,and a much cheaper option than Toggle which we have tried in the past ,and they completely avoided the per user billing system,which I find very ridiculous.

Buddy-punch provides my team with an easy to use clock based punch in/punch out time management application, which didn't require a fingerprint scanner and still works. Buddy-punch has generally given us value for our money.

Cons: Anytime our employees have failed to sign in , they get multiple email notifications which some have found to be very pestering.

Vendor Response

by Buddy Punch on July 10, 2018

Thank you Ifeoma for the review! I appreciate the 10/10 rating and it's great to hear that we're giving you great value! You are correct, we do not have per user pricing, so you do not have to be concerned with thinking about increased costs when you add a new user. We appreciate your business!

Buddy Punch is a great replacement for our old system!

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Right off the bat I was impressed that Buddy Punch offered a 30 day trial, whereas most other systems offered only one or two week trials. Before our 30 days was even up we knew this is the program we were going to use. Buddy Punch was easy to use for all of our employees and I am able to access it from my home rather than having to remember when I went into the office to make adjustments to time cards, approve PTO, or print reports. Also, even though I set specific pay periods, I am able to print reports with whatever date ranges I indicate. I find that very useful. The last feature that we have been impressed with was the ability to select different locations that employees can punch in/ out of. We have multiple locations and it is helpful know where people are physically. Great program!

Cons: I have the mobile app downloaded onto my phone but it is extremely limited. In hindsight, I wish I wouldn't have talked that up so much to my management team, because it turned out to not offer many options or capability.

Vendor Response

by Buddy Punch on November 21, 2018

Thank you for the review Sarah! It's great to hear that you're taking advantage of our PTO approval feature, reporting, and geo-fencing features. With the smartphone app you're able to approve PTO, view and edit time cards, and view who's currently punched in. We don't have a reports option on the smartphone apps today, but I'll reach out to you to see what features you might be interested in so we can add them to the list for future development. Thanks again.

Capterra loader

Great Time Clock System

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is a good value, easy to use, and the support team is very receptive to suggested changes or add-ons. We've seen several suggestions become a reality which is uncommon when dealing with other software companies.

Cons: The app isn't the best, but we do ask for it to do a lot. From GPS tracking to facial recognition; there are good features, but with phone updates, the app has a tendency to lock up.

Overall: Buddy Punch is a great product that has allowed us to better track our technicians hours. They are on the road 3-4 days a week and Buddy Punch helps us know where they are when they punch in/out and whether they are staying on schedule. It's a great product at a great value!

Vendor Response

by Buddy Punch on October 10, 2018

Thanks Jake fore the review, I'm happy to hear that you're finding us easy to use as well as a good value. We build features based on feedback from our users, it is great to hear that you're enjoying some of our recent updates! Also thanks for the feedback on the mobile app, it supports geofences, gps coordinates, facial recognition and QR codes. Thanks again.

Simple and Easy to Use Time Tracking Product!

Aug 09, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to use for admins and employees

Concise reports

Archiving of data is permanent while a paying customer (never lose past timecards)

Reasonably priced

Cons: Wish there were better customization options for hour categories (i.e. floating holidays, Jury Duty, etc.)

App for I phone needs improvement (can only view who is punched in currently)

Overall: I handle HR for a small start-up tech company, and we were looking for a simple, easy-to-use time tracking software solution that was also cost-effective for our size. We found Buddy Punch, and it seemed to offer everything we needed, and it was reasonably priced. We signed up for the trial period, and our employees were impressed immediately. They were able to start recording their time immediately with zero training or assistance, which was a priority for us.

The system is also very easy to use from an administrator end (editing punches, viewing timecards, etc.) Buddy Punch produces concise reports which can assist with transferring employee hours to any payroll system that you may be using. If you do experience any issues or have questions, it's very easy to place a support ticket and a response is usually given within 1-2 hours at the most. Customer Service definitely seems to be a priority which we appreciate.

Once our trial period had concluded, it was a no-brainer to continue with this easy, intuitive solution.

Recommendations to other buyers: Great product!

Vendor Response

by Buddy Punch on August 11, 2016

Thank you for the review Cindy, we appreciate it! You are correct, we place ease of use and customer support at the top of our priority list. We are always looking to improve so thank you for the suggestions, we are working on updating our smartphone apps and will have the updates ready soon. Thanks again for your business!

Simplified employee time tracking

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super simple both for employees to utilize and for our payroll department to track hours and PTO.

Cons: When accessing from a mobile device, the software asks to use the camera even if the user has opted out of video screening.

Overall: Accuracy of payroll hours and the ability for employees are able to track their own PTO usage are primary benefits. The software's Payroll reports help us accurately determine productivity.

Vendor Response

by Buddy Punch on October 11, 2018

Thank you for the review Pati, I'm glad to hear that both your employees and payroll department are finding us easy to use. In regards to our webcam feature, the administrator of the account can turn that feature off, optional, or required. If optional or required we'll give you the option to take a photo. If you do not want to use the feature you can turn it off on a per employee basis. Thanks again!

As good as we could have imagined

Oct 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started using Buddy Punch almost 3 years ago at our Pharmacy and we will continue to stick with it. The ease of use was fantastic. We have clerks that were used to signing in on a clipboard for the last couple decades, and they picked up on the program in no time. Reports are simple, the interface is great, and they are constantly updating features.

Overall: We have yet to find any issues with the software that wasn't explained with a quick call or email. Changing incorrect punches isn't the most convenient, but even that isn't an issue.

Vendor Response

by Buddy Punch on October 10, 2017

Thank you Travis for the great review and continued business! I'm glad that we continue to deliver the simple and easy to use interface while we also are upgrading our feature set. We're happy that you're happy!

Our staff work in different locales, BP was just the solution to our staff clocking in on real time.

Dec 04, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The versatility, ease of use, flexibility. The fact that most employees can clock in anywhere on their cells phone.

Cons: It does not keep a balance of PTO, just PTO used. Some employees have a hard time with how BP functions on their cell.

Overall: Ability to have real time punch in's & out's by employees. Overall picture who's clocked in instantly. Also if they use their cell phones, where the employee is.

Vendor Response

by Buddy Punch on December 05, 2017

Thank you for the review Ellen, I appreciate you taking the time. It's great to hear that you're finding us versatile, easy to use and flexible. In regards to the PTO balances, we actually do have this feature. It is part of our PTO Accrual options. I'm going to be sending you some information on them and how to enable it. Employees can see their balances right after logging in. Thanks again.

Buddy Punch is the most user friendly way for my employees and me to track hours.

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I love most about Buddy Punch is how simple it is for employees to clock in and out, add their lunch breaks, and write notes about their shifts. I also love how easy it is for me to import it into QuickBooks and pay payroll with it! Before I used Buddy Punch I was keeping time manually with 3 employees and it drove me crazy. Now I have over a dozen employees and I do not know what I would do without this software.

Vendor Response

by Buddy Punch on August 22, 2017

Thanks for the review Zachary! I'm glad that Buddy Punch has been simple for you and your employees to use. I see that you're using our QuickBooks integration as well, we have one for both QuickBooks Desktop and Online. I'm glad it is saving you time to use it. We appreciate your business!

Capterra loader

Buddy-punch is convenient to use.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch is very basic and simple .Thus making it an intuitive tool which everyone in my organization uses to track themself. I like that this is web based ,and this has been an huge relief. Our last time clock tool was installed on only one pc ,and thus we all had to go the PC location to clock-in or clock-out ,which wasn't my favorite activity. Since switching to Buddy Punch ,I am able to clock-in and clock-out right from my desk,and there is nothing else the modern day worker loves than convenience.

Cons: I will say nothing. Just letting me conveniently clock in and out from my desk does me a lot of good,and I am willing to forego all other shortcomings ,and in all honesty ; there hasn't been any shortcoming.

Vendor Response

by Buddy Punch on July 12, 2018

Thank you Naomi for the review! I'm glad you're finding us intuitive and convenient.

One Of The Best Decisions I Made For My Business

Sep 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am happy for everything. Though it doesn't have all the features we need, but the staff are ready to entertain all our suggestions.

Cons: Nothing that I can think of. So far, it fills my current payroll needs.

Overall: I was first apprehensive of trying out Buddy Punch. I was so used to traditional punch cards, spending hours reading through each punch card during paydays and calling each employee for verification of blurred printouts and questionable punch-ins. I was used to making my life so difficult. Until I decided to level up because some bundy clock machines bogged down at the office, I began looking for a time card system that would eliminate time fraud from employees ... and make my life easy too. I began to entertain biometric time clocks. But the newest machines are so expensive and still quite laborious on part of the employer who had no human resources department. Until I came through an advertisement from Buddy Punch, this picked up my interest. After a few hours of contemplation, I tried it and boy was I blown off by its features real-time pics, extensive data of employee activity, payroll data, etc. Even the staff of Buddy Punch are so supportive, inserting few features from a new user like me. I am so impressed! Now for the first time in my 10 years of business, computing payroll has become such a breeze. Thank you very much, Buddy Punch!

Vendor Response

by Buddy Punch on September 15, 2016

Thank you Gerald for the great review! I appreciate you pointing out a few of our features, like our webcam support for pictures on punches and our reporting options. I'm glad we've made your life easier. Thanks for your business!

Pickerington Heating and Cooling Employee

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Buddy Punch is easy to use and user friendly for all ages, I clock in and out using buddy punch daily. I can go back and change my time if need, it shows when you have PTO, the exact time you clock in and out down to the second. I can clock in from my phone, laptop or desktop! Very convenient

Cons: The only issue I've yet to experience is a glitch in the system (Or at least I think that's what it is)

I've clocked in from my app on my phone a time or two and it shows me the time I clocked in, shows the "CLOCK OUT" but it actually did not go through. I;ve had to adjust it when I make it into the office and "make a change" to my actually clock in/out time.

Other than that, I enjoy using buddypunch!

Vendor Response

by Buddy Punch on February 19, 2019

Thank you Anna for the review, it is great to hear that you're finding us easy to use and user friendly for everyone. An internet connection is required to use Buddy Punch but an offline mode is on our feature list. Thanks again!

Where have you been?

Aug 04, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I asked my I.T. department to search and find me something I could work with. I needed something that would track employee time and attendance . One main pro was giving us a month to work with the software to see if it was right for us. After two weeks, employees were urging us to sign up!

This software provides clear transparency, everyone knows where they stand and as an employer I can review activity at my leisure from where ever I am . We have been using Buddy Punch now for two months and it has improved employee punctuality and even morale. The data does not lie from a management perspective. My office manager likes it and just sends me the final excel sheet for approval on pay day.

Cons: Sometimes the software does not notify us that an action is awaiting approval .

Overall: Having spent over a year trying to integrate a time and attendance system with our payroll provider with little or no success, we had reverted to signing in and out the old fashioned way as it has been done for the last century.

Recommendations to other buyers: Give it a try, for the money it is well worth the peace of mind, knowing you have legally covered yourself and your company by properly documenting time and attendance.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you Peter for the review, we appreciate it. i'm glad you took advantage of our 30 day free trial and that Buddy Punch gives your business some clear transparency. Thanks again!

Easy to use and goes with me on my iPhone

Jan 19, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The functions are straight-forward and self -explanatory for what you need to accomplish. I use it exclusively with the iPhone app, so I can punch in or out if I'm out of the plant on company business.

Cons: Sometimes it's difficult to add time for PTO, but the problem had always been resolved by our company administrator.

Vendor Response

by Buddy Punch on January 21, 2019

Thank you Brad for the review, it is great to hear that you are finding us easy to use when using our iOS app on your iPhone. You are able to request PTO directly in app but it's good to hear that your administrator was also able to step in when you needed assistance. Thanks again!

Great tool

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use and the time it has saved us each week on payroll.

The employees like seeing their time live each day as well.

Cons: I like the updates that have been out in place for the PTO but I wish it would do more tracking with all that and also let people request off on there phones and manager approve it.

We have some special/unique payroll and it would be cool if it was more customizable to our company.

Overall: We used to add up time sheets manually each week. When you have over 20 employees and they all have different pay scales, it can be very time consuming. This has helped us with the general punch and and out time.

Vendor Response

by Buddy Punch on October 01, 2018

Thanks for the review Jennifer, it is great to hear that you're finding us easy to use and we've saved you time when you have to run payroll. Sorry for any confusion, your employees can request PTO directly from our smartphone apps. I'll send you a message directly with some screen shots. Thanks again!

Definitely FIVE STAR ratings in all areas!

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use, particularly for the employees. We simply give the employee the ID and password, and a 30 second demonstration. Although on other software, we tend to get numbers questions, so the simplicity and ease is very important for our HR department.

Overall: I am glad to see that you have added Sure Payroll to your integration of other software.

Vendor Response

by Buddy Punch on October 05, 2017

Thanks Tamara for the 5 Star ratings and the 10/10 recommendation! We really do make ease of use our highest priority when designing features and I"m glad that this come across in your daily use. We appreciate your continued business!

Great value for the money

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch has been a great platform for keeping track of our field team and, now that they've added scheduling inside the software, it's perfect for all things schedule to timekeeping.

Cons: Now that they've added scheduling, this is great. There are some other features I'd like to see, but, overall, this is a great product.

Overall: All of our employees are remote in the field, and it's difficult to track what location they are working in, and for how long. Buddy Punch makes it super easy to keep track of all of this, as well as great reports that gather that data ina super easy to scan report.

Vendor Response

by Buddy Punch on March 06, 2019

Thank you Rick for the review, it is great to hear you're finding us easy to use and we're providing a great value for your business. It sounds like your using our location services features, which allows GPS coordinates on punches as well as optional setup of a Geofence around a location. This can be very helpful when you have field staff. Thanks again!

Simplicity

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy access on the go and accurate live

Cons: Nothing. I love it couldn't be better. Thanks

Overall: Being that i have 2 job duties, switching from one to another is as easy as 123. Now i can spend more time assisting my clients without worry about time and payroll. Thanks. For its the simple things in life that count-accuratly. Lol have a blessed day! qb671

Vendor Response

by Buddy Punch on January 18, 2019

Thank you Celina for the review, it is great to hear you're finding us easy and accurate. It also sounds like you're using our codes feature, which allows you to create codes that you can punch into. This then separates your time based on the code. Thanks again!

Great, very easy to use and not over complicated by too many add ons

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple, straight forward, and very easy to use. It looks great on the web and the mobile app. Easy for employees to use and access.

Cons: It is not made to function without an email address and it is not made for Holdings or Conglomerate groups. You cannot be an administrator tied to separate entities once your email is in use. Even though you wish each group to act independently and you just want administrator access to each one, you have to make entirely separate accounts and you have to come up with different versions of your email to do that because this program is just not made for that.

Vendor Response

by Buddy Punch on October 31, 2017

Thank you Kristina for the 10/10 review, we appreciate it! I'm glad you're finding us easy to use and making use of our web and mobile access options. Thank you for the feedback on management of several accounts at once. We are making some enhancements in this area, so stay tuned!

Love Buddy Punch!

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch makes it simple and easy to manage employee hours.

Cons: Sometimes when editing punches and backspacing the time it will reset the whole thing so you have to start over. It only costs 10 extra seconds, so it's a very minor complaint.

Vendor Response

by Buddy Punch on January 03, 2019

Thank you for the review Chelsea, it is great to hear that you're finding us simple and easy to use. Our time picker allows the use of the keyboard as well as a picker that allows you to select a time. If using the keyboard and holding down backspace would clear the entry. Thanks for your business, we appreciate it!

Great time tracking software

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use of it and that it was web based rather than .exe based. Overview provided is also very neat and flows nicely.

Cons: The only con that I have for BP is that you need a converter some times to know exactly how many minutes you need to get to a full recorded hour as there is no live tracking for that.

Vendor Response

by Buddy Punch on December 05, 2017

Thank you Christopher for your review, I'm glad that our ease of use really shows in setup and your daily use. Also thank you for the suggestion, we try to incorporate feedback into all of our product updates. We appreciate your business.

so so not greatest

Sep 17, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: online can view anywhere from a computer . the app is poor at best and is not integrated to be used as a time clock or to check all features and make adjustments from admin must have a computer to do so

Cons: Most of it

Overall: Several areas of concern. Very little corrections made based on feedback. Not able to contact support by phone. Delayed response in email. Not open to different types and operations for different business types. This is a very baseline product with little features. Menus are hard for older users to read. Not user friendly for most users. Time corrections are difficult for users to complete or request. Very limited on admin ability to control aspects of the clock to prevent user issues. reports decimal place cannot be changed from 3 to 2 decimals increases rounding time for admin. Integration with payroll company cost additional funds.

Recommendations to other buyers: It could be good if feedback was taken in consideration and updates were made more often vs yearly. Not recommended for larger 30+ employees maybe at some point but not at this time!

Vendor Response

by Buddy Punch on September 20, 2016

Josh - Thank you for taking the time to provide a review. Unfortunately many of your comments we believe are inaccurate and I would like to make sure that Buddy Punch is accurately reflected on Capterra. We do not charge for integrations with other Payroll Companies. We just added an integration with Paychex and there was no cost to any customer for doing so. We are also very timely in responding to inquiries. In your case specifically you opened a ticket on 7/29/16 at 3:52 pm. We responded at 4:14 pm the same day with a resolution. You opened a ticket on 8/29/16 at 12:35 pm, we replied at 12:46 pm. You opened a ticket on 9/12/16 at 10:21 am and we replied on 12:46 pm. We offer many features such as GPS, IP Address Lock, Webcam photos on punches, and notifications. We offer easy change requests with the user clicking on a button that says "I need to change something." I'm sorry we didn't work for your business and we will take your feedback into consideration.

Easy to Use

Oct 24, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use for employees and managers

Cons: cannot punch in real time. it gives the employees access to modify their times.

Overall: Buddy Punch system is really easy to use and understand. It allows you to easily make changes and allows your employees to leave notes for each punch time (if necessary).

Recommendations to other buyers: no

Vendor Response

by Buddy Punch on October 31, 2016

Thank you for the review Ayde, we appreciate it. I'm glad Buddy Punch is easy to use and understand. Thank you for pointing out the notes feature, it allows employees to leave a detail on why they might be punching out early, late, etc. In regards to your comment on real time punches, perhaps there is some confusion - you can punch in real time with Buddy Punch. As soon as you click the punch in button the time is captured at that moment in time. Also the employee option to request changes is a feature that can be turned on or off. Any changes only take effect if they are approved and you can turn off changes all together, if needed. Let me know if you have any other questions, we appreciate your business!

Easy and very convenient

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software allows our office staff to work from anywhere while keeping them honest. It is also very easy for staff and management to use.

Cons: I haven't had success integrating the software with our Quick Books application but honestly haven't tried very hard.

Vendor Response

by Buddy Punch on April 20, 2018

Thanks for the review Kelly, I appreciate you taking the time. I'm glad that you're finding us easy to use and that we're helping keep your staff honest. I'll reach out to you about the Quickbooks integration, we integrate with both Quickbooks desktop and online. Thanks again!

A superior choice to paper time cards or other software time cards I've tried

Jun 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is incredibly easy to use both by the administrator and by the employees. They make it easy to be compliant with federal and state laws for tracking hourly employee time and breaks. It is easy to control which employees can change their own check ins/check outs, and it is incredibly easy to make changes when needed. I also love that employees can choose to fill in their own PTO and mark it appropriately for what type they have used.

Overall: Incredibly easy tracking of hourly employees time cards including break times, lunches, and PTO taken.

Vendor Response

by Buddy Punch on June 02, 2017

Thank you Mitch for the review, we appreciate you taking the time! I'm glad that you've found Buddy Punch "incredibly easy to use!" Thanks for pointing out our break, PTO and change request features, I'm glad they're helping you be compliant with federal and state laws. Thanks for being a Buddy Punch customer!

Great tool to track temp time.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! I didn't rate customer support because I have never had to contact them. We use a lot of temp works with a lot of turn over. Very easy to add the basic information in the system so they can start clocking in/out the day they start and one click to make inactive. Reports are easy to export and send hours to the temp agency. I also like that they have the ability round time to the closest .25. What I report is what the employee see. It has saved us a lot of time in reporting compared to the previous product.

Cons: It is currently meeting all of our needs and some I didn't know I wanted, like the ability for employee to make a correction to their time card which then must be approved by their supervisor. In the past, it would be a verbal communication and the supervisor would have to log in and correct. Now the employee does it and the supervisor gets a notice.

Overall: Saved a lot of time when processing payroll.

Vendor Response

by Buddy Punch on December 06, 2017

Thank you for your review! I appreciate your honest feedback. It's great to see you're making use of our correction feature, which allows an employee to request a change to their time card that you have to approve. We appreciate your business.

Very easy to use and keep track of work hours

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This system is very easy to use, and keep track of your work hours. I make my own hours, so having this system makes it easy to use different ways to clock hours for multiple grants that I have. It keeps track of what hours go to which great, and makes it so easy for my director to log.

Cons: I have not had any problems, and I continue to use the software, along with all my coworkers.

Overall: I really like this software and have not seen any problems thus far. Im glad our organization has Buddy Punch and have had a good experience using it.

Vendor Response

by Buddy Punch on September 05, 2018

Thank you Ryan for the review and your organizations support through the years. It's great to hear that you're finding us easy to use.

Great Value AND Great Service

Feb 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We tested out several online timecard systems and have been extremely happy with BuddyPunch! We're a small office that has owners out of state so leverage technology and having visibility on the team when the owners are out of town is very important. BuddyPunch has been easy to setup and use. The online clockin with the QR code can be ever so slightly twitchy sometimes but with each iteration the system gets better and better. I team loves being able to clockin with their phones and those of us not in the office love being able to see their login picture and GPS location. Win for all!

Vendor Response

by Buddy Punch on February 21, 2017

Thank you for your review KimBerly! I'm glad that you found us easy to setup and to use, we really do focus on ease of use when designing features. I also see that you're making use of the QR Codes, webcam pictures and GPS support. Sorry if you've had any issues with QR Codes, please let us know if you have continued issues and we're happy to help troubleshoot. Thank you again for your business, we appreciate it.

Capterra loader

Easy way to track your time!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy, it's intuitive, and staff are really receptive to using it.

Cons: The interface to QuickBooks is a little tricky. Sometimes, things don't come across exactly as I had expected.

Overall: It's enabled us to upgrade from a very antiquated timekeeping system to something more advanced and easier at the same time!

Vendor Response

by Buddy Punch on September 17, 2018

Thank you Reanna for the review, it's great to hear that you're finding us easy to use and intuitive! It sounds like you're using our integrations with QuickBooks Desktop or QuickBooks Online. The desktop integration requires use of a tool provided by Intuit, so unfortunately we don't have as much control with that integration as we'd like to. If you ever do need help with it please let us know. Thanks again!

Easy and Simple! I like it!

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Our staff was able to transition to using Buddy Punch across a wide variety of shifts, so it was easy, simple and did what we needed it to. I like that users can go back and edit as well as see reports, plus employers can review it easily and create categories

Cons: The strength is also its weakness - it's so simple that it doesn't have extra features. It'd be nice to have some way of tallying categories up for the week so one doesn't have to do it on the side. Ex: sick leave/ absences / regular clocked in hours.

Vendor Response

by Buddy Punch on September 05, 2018

Thank you Beka for the review, it is great to hear that you're finding us easy and simple to use. In regards to your request for more detail on hours please see our various reporting options. We have a PTO Summary report as well as an Hours Summary, which will give you that break down. Thanks again!

Very easy to use - customer support is excellent!

Oct 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple interface and dashboard. Captures what we need for tracking timesheets for payroll. Our team loves the ability to punch in and out from the phone app.

Cons: The PTO tracking is shown in number of hours ... My preference would be to see the PTO shown in number of days. That is how our team is used to seeing the paid time off they have used and have remaining for the year. Therefore, we don't use that aspect of the software.

Overall: ease of timesheet tracking. visibility to team members on and off the clock in real time.

Vendor Response

by Buddy Punch on October 04, 2017

Thank you Tonya for the 10/10 review, it is great to see! I'm glad that Buddy Punch has been easy to use and that you find our interface simple to use and understand. Even better that your team loves us too! Also thank you for the feedback on the PTO feature, I can see how it would be helpful to see the summary in days vs hours. Thanks again!

It's so easy to clock in and out

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience of being able to keep track of my hours and the ease of clocking in and out. I also can change the time if I forget to clock, which is approved by the administrator.

Overall: The ability to check where I am at the end of the week and how many hours I have left, so I won't go into overtime.

Vendor Response

by Buddy Punch on February 20, 2018

Thank you Susy for the great review! I'm glad that we've been easy for you to use and that your'e making use of our "I need to change something" feature, which routes changes to your administrator for approval.

very easy to use.

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Allow you to enter comments about the each punch in. You can enter you vacation during the current pay period only.

Cons: working nights, my shift split day. have to punch out at the end of a pay period. Then I have to submit the time card for approval. before I can punch in to start the new pay period.

Overall: able to track time from the pc or other mobile devices. do not have to punch in or out with a physical time card.

Vendor Response

by Buddy Punch on September 05, 2017

Thank you for your review Raymond! I'm glad that you are using our commenting and PTO features and that Buddy Punch is easy for you to use. I also see you are using our Time Card Approval process, which requires you to submit a time card at the end of a pay period prior to starting a new one. We also have a "Split Shifts at Midnight" option which will automatically split a shift at midnight, in case you cross over a pay period during a shift. Thanks again!

The best product with the best support

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have worked with A LOT of HR products including many different time keeping systems. 2018 was the first year I was introduced to Buddy Punch and I have never experienced such amazing customer service as I have with Buddy Punch. They are like the Amazon of time keeping systems. They're live chat is with real people who quickly solve any issues that arise. The system is really simple and easy to use and best suited for those individuals that are at a computer and for smaller companies in general

Cons: I can't think of any cons about this product.

Vendor Response

by Buddy Punch on February 28, 2019

Thank you Gena for the review! It's great to hear that feedback about our customer support. We try to provide the best experience for our users and if any questions arise we are happy to answer them. Thanks again!

Time saver for sure. Easy. Accurate.

Sep 19, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use. Easy to set up users. No more worries about keeping track of remote crew hours across the country.

Cons: Sometimes login doesn't load fast enough. I am unable to sort some of the lists/reports by different criteria.

Vendor Response

by Buddy Punch on September 21, 2017

Thank you Pamela for your review and your continues business throughout the years. I'm glad that we're helping you keep track of hours for your remote crew. Thanks for the feedback as well, we'll continue to refine our reports as we get requests for changes. Thanks again.

Payday just became that much easier

Jun 13, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: GPS Tracking on log-in

Picture capture on log-in

Eliminates the head aches of chasing hours for employees and applying it to certain jobs

Simple reports sent directly to our management team on day of running payroll

Quickbooks migration

Cons: The mobile app could use some help

I wish I could input employees vacation and PTO days and it would automatically deduct days used and track them

I would like to see different pay rate formulas for different scenarios ie drive time we pay 1/2 time, shift differential we pay 1 1/4 time etc. Yet everything comes across as full time and we have to calculate the additional out

Overall: We love the fact that we can simply step away from the old school "micro-managerial" format of chasing peoples hours down. The fact that it locates where and when the employee signs in/out is great for our management team from not only a time card perspective but also in determining where they are. We work in construction and have multiple sites in which our employees work. This tool provides me one location to see when they arrived and exactly where they are. Great benefit

Recommendations to other buyers: Overall it is a great product that has not only streamlined our payroll but also keeps every employee very honest about where they are when they say they are