Buddy Punch

Buddy Punch

5 / 5 272 reviews

Who Uses This Software?

Our focus is on businesses from 1 to 1,000 employees. We offer a simple and reliable time clock for employees with some great features including GPS, Integrations, Google SSO, job codes, and more!


Average Ratings

272 Reviews
Ease Value
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Pricing Details
    Pricing based on how many active employees per month. Admins are free.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Buddy Punch
  • buddypunch.com
  • Founded 2013
  • United States

About Buddy Punch

Punching in & out is intuitive for your employees & easy for you to view & export time. Employees can clock in using a browser or our Google, iOS, & Android apps. You can view who's working, their GPS position or even limit where they can punch. We integrate with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. Advanced features such as PTO Accrual Tracking, Punch Rounding, Job Codes, QR Codes, Automatic Breaks, & SSO are all included in our cloud based time clock.


Buddy Punch Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Buddy Punch Reviews Recently Reviewed!


so so not greatest

Sep 17, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: online can view anywhere from a computer . the app is poor at best and is not integrated to be used as a time clock or to check all features and make adjustments from admin must have a computer to do so

Cons: Most of it

Overall: Several areas of concern. Very little corrections made based on feedback. Not able to contact support by phone. Delayed response in email. Not open to different types and operations for different business types. This is a very baseline product with little features. Menus are hard for older users to read. Not user friendly for most users. Time corrections are difficult for users to complete or request. Very limited on admin ability to control aspects of the clock to prevent user issues. reports decimal place cannot be changed from 3 to 2 decimals increases rounding time for admin. Integration with payroll company cost additional funds.

Recommendations to other buyers: It could be good if feedback was taken in consideration and updates were made more often vs yearly. Not recommended for larger 30+ employees maybe at some point but not at this time!

Vendor Response

by Buddy Punch on September 20, 2016

Josh - Thank you for taking the time to provide a review. Unfortunately many of your comments we believe are inaccurate and I would like to make sure that Buddy Punch is accurately reflected on Capterra. We do not charge for integrations with other Payroll Companies. We just added an integration with Paychex and there was no cost to any customer for doing so. We are also very timely in responding to inquiries. In your case specifically you opened a ticket on 7/29/16 at 3:52 pm. We responded at 4:14 pm the same day with a resolution. You opened a ticket on 8/29/16 at 12:35 pm, we replied at 12:46 pm. You opened a ticket on 9/12/16 at 10:21 am and we replied on 12:46 pm. We offer many features such as GPS, IP Address Lock, Webcam photos on punches, and notifications. We offer easy change requests with the user clicking on a button that says "I need to change something." I'm sorry we didn't work for your business and we will take your feedback into consideration.

Easy and easily accessible from anywhere!

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love many things about this software!
1) It is self-explanatory. Even the most technically-challenged employee can figure out how to use it, for the most part.
2) Edits are made by the employee, and approved by the administrator where other programs require the administrator to make all the changes. This can be daunting depending on how many edits and how many employees there are that need them in a single pay period. With BuddyPunch, it's super easy to get employees to take responsibility for their own errors and edits.
3) This program is available even when our electricity goes out or our server goes down. And it doesn't take up any space on our server. The other time clock software we used to use was always a challenge for our IT experts to reload when they were doing updates due to the amount of space it took up on our server and because it wasn't updated to current technology standards available today. Employees are even able to clock in when they're outside the office doing work.
4) I like that employee messages and their times show up in the same report.

Cons: The time card reports are what I like least about this software. Each employee's time card report has to be downloaded separately. I would prefer that all employees show up on one report for more convenience. I end up copying and pasting each employee's excel report into one excel spreadsheet each pay period.

Overall: Ease of use for employees and administrator alike

Vendor Response

by Buddy Punch on August 07, 2017

Thank you for your review Xenia, we appreciate you taking the time! Thank you for pointing out all of the features in your review, including the editing ability for employees and the approval on your end. This can be an overlooked feature that I know helps when managing employees. Also thank you for the feedback on the time cards, we'll look into making that a batch process. Also take a look at the Payroll Export, which is another report that shows time worked for each employee each pay period, it usually provides the data you need. Let us know if you need anything else, and thanks again!

Absolutely stellar customer support, works exactly as advertised

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Customer Support team is super responsive, thorough, and effective. Their support software allows for much quicker response times than you could get on the phone. Their team is knowledgeable about my organization and the way that we use the platform - I have received many helpful suggestions to how we can best leverage the BuddyPunch platform in our sometimes complicated organizational structure. We have had very few issues, but have always received immediate resolutions when anything has come up. The software is straightforward and well-run, and was easily understood by our team of 55+ non-technical staff of all ages. I appreciate that new releases are well-tested before they are launched and free of bugs - the BuddyPunch team does a great job of maintaining the integrity of the application while continuing to add more value to the software frequently. We have had consistent experiences on the web version as well as iOS and Android apps for the life of our subscription.

Cons: I would like a little more flexibility in reporting outside of the confines of the predefined reports.

Vendor Response

by Buddy Punch on November 21, 2017

Thank you so much for the review Kate. I'm glad that we're providing an easy to use solution and that you find our support quick and knowledgeable! I'm glad that you're also taking advantage of our smartphone apps and I appreciate your comments about a bug free experience. We do our best to thoroughly test everything we release. Also thanks for the feedback on our reports, we are looking to add additional reporting options in the future. Also if needed we do have an API that can be used to integrate with. Thanks again!

Works the way it is advertised. Learning curve was minimal.

Oct 30, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I made user errors (like forgetting to clock out) the software had built in measures to rectify my mistake. I forgot to punch out, and it has a feature to leave notes for your boss. You can also edit a punch after you make a mistake (just needs to be approved by your boss) So if you get excited and start working before you clock in? No problem. Just punch in and edit the time to an earlier time of the day. Then wait for your boss to approve the changes. It says I can review punches from previous weeks, but I haven't had time to explore that feature yet.

Cons: I didn't devote a lot of time to explore the software, so it took a full work week to figure out what it had to offer beyond punching in and out. Software seems great! I've only been using it for two weeks. I don't have complaints about the software. Any issues I faced were from a lack of understanding how it functioned, and I was able to figure it out on my own (for example: I forgot to punch out, and the next morning when I saw the error it showed me punching in and out at what seemed to be random times during the night) Biggest complaint: the company sent me emails asking me to review the product the very first day I used it, and I personally think people need a few days--up to a week--to familiarize themselves with the software (at least enough to write a review)

Overall: This software is a great alternative to paper records, especially for a small company that has hourly employees. I have no idea how easy/hard setting up accounts is, but for me--a regular employee--it works wonderfully. If I knew someone starting their own business, or someone who has their own business, I would recommend this product.

Vendor Response

by Buddy Punch on October 31, 2017

Thank you Stephanie for the great review, I'm glad your'e finding us easy to use and that you're finding our built in features to be helpful, such as forgetting to clock in or out. Also, sorry for asking for a review so fast! I appreciate your honest feedback. Thanks again for the review and for your recommendation.

How good is buddypunch?

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good design

Easy to use

Intuitive

Focused on employee punching in and out. No gimmicks you have to do, no hoops you have to jump through to get it going.

Cons: People can only be automatically punched out after X hours. Not X and a half or X and a quarter. But you set the X so I got that going for me which is nice.

Overall: Turns out its preetttyyy gooood.

Was looking for an app that helped manage employee punching in/out for small businesses and did a bunch of trials before finding BuddyPunch. The other apps that I found were often not what I was looking for or did not have a focus on employee punch-in/outs.

Found buddypunch and it does exactly what I need it to. The UI is very well designed, the administrator makes employee accounts and employees just go to the website, log in, and push the big green button.

They then log in again to punch out but the big green button will be a big red button this time.
Very simple, very easy, does employee punch-ins, does it well. Also got an IP-Lock feature so employees can only punch in on-site.

There are some other features like wage calculations based on punch-in time, overtime stuff, and other things that I don't use but they seemed pretty useful if I ever choose to use them.

Vendor Response

by Buddy Punch on September 12, 2016

Thank you Lei for the 10/10 review! We really appreciate the thought you put into it and the highlighting of some of our features. I'm glad that the User Interface (UI) is easy to use and understand. When we're designing features we always think of how they're being used and how it affects both the employee and administrator's daily experience. Thanks again, we appreciate your business.

Payroll Time Savior

Aug 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Update timecards anywhere, easy to add, remove, update employees, several reports that export easily.

Cons: None

Overall: After using paper time cards for over a year, spending many frustrating hours a week reviewing, verifying, inputting and analyzing employee punches and then finding a place to keep the paper cards for our records, we were fed up. We looked for an affordable and easy to implement solution. We used the Buddy Punch trial and within a week, we knew this was the solution we were looking for. Setting up locations, employees and punch restrictions was extremely easy. The timecard punches can easily be updated by managers from any location. The email notifications keep managers on top of missed punches, and with the variety of exportable reports we have been able to complete labor analysis quickly and accurately. Before we began Buddy Punch, completing a weekly labor analysis would take over an hour and a half. Between contacting the locations to send the timecards, manually entering daily hours, deciphering notes scribbled on the cards and updating labor information for new employees we had enough! Now the process is as simple as logging on, setting the date range, exporting a CSV and migrating the data into an analysis template. What used to take over an hour, takes roughly 20 minutes. Another major perk for our catering department is having the ability to require GPS location for login when employees begin and end off-site. This feature has made labor tracking more accurate and dependable, as we no longer have to rely on the site manager to send email updates about employee punches. The customer support at Buddy Punch is also quick to respond and very informative. I would highly recommend Buddy Punch to businesses looking for an affordable and effective timekeeping solution.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you very much Rafael for the review, we could not have said it better! My favorite quote from your review was that Buddy Punch was "extremely easy," we really do strive for that every day. Thanks again, we really appreciate your business!

I use Buddy Punch for my small office with 5-10 employees. The value and functionality are great!

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can customize its features in a way that work for my situation! My employees can clock in and out from the free app on their phones, and I can limit that ability by ip address and location of timecard punch.

I also like that it is so easy to review original punched, and to accept or decline requested modifications if employees have erred or forgotten to clock in or out.

Cons: I wish I had and used cameras for Punch in and Punch out. I don't know how possible this is, or if it's a feature already available, but I wish it would send a notification alert to my employees every time it connects to or loses my workplace wifi.... Or better yet, if it could report the wifi /IP address find and loss times, directly to me -the employer - this way I could approximate, objectively, how accurate my employees are at clock in and clock out.

Vendor Response

by Buddy Punch on October 11, 2017

Thank you Solomon for the review! I'm glad that you and your employees are using our mobile apps and our IP Lock feature. We offer the full punch history if any changes are requested, as you pointed out. Also thank you for the feature suggestion, we do not have a way to notify users when they lose wifi but I will add this to our request list. Thanks again, we appreciate your business!

AMAZING ALL AROUND PRODUCT AND SERVICE!!!!!!

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Buddypunch gives us a lot of abilities to manage our employee that we didn't have before. We literally made the leap from paper timesheets to a system that every employee has to utilize.
As you can imagine, there were some lagging employees that did not embrace the idea of change. Once employees gained experience with the service, it has become a monumental change for our agency.

A typical timeclock system would not work for our company. We have several different types of employees and own about 100 units that for certain staff, their work needs to be costed to certain locations. We have employees that are only administrative that can clock in at their desk, but we also have traveling employees who need the freedom of punching in on their phones. We needed a time keeping system that traveling employees could use, but also management could track their locations.

Buddypunch has given us the ability to add all of our locations and all of our different types of work that can be performed (admin, accounting, HR, meeting etc.). As time has gone on, and employees are fully on the BP system, management is now able to ask questions like, "Why are the employees at the Fort Myers office working 25% administrative time than our other locations?"

The BEST part, in my opinion, is the customer service I have received. It is as easy as pressing a button to put in a request. Believe me, I have made several requests (more than I care to tell) on things I would like to see in the future or suggestions that would make Buddypunch better reporting wise and for my company. I am always addressed within a few hours, and I HAVE ACTUALLY SEEN SOME OF THE CHANGES I'VE REQUESTED.

Vendor Response

by Buddy Punch on April 29, 2016

Thank you Jessica for the glowing and thorough review! It really gives insight into your daily use of Buddy Punch and how it has uniquely helped your business from not only a time keeping perspective but from reporting perspective as well. We appreciate the kind words and are happy that not only has the system been perfect for your business but that the customer service you have received has met and exceeded your needs. Thank you for being a Buddy Punch customer, we appreciate it!

Simple and Easy to Use Time Tracking Product!

Aug 09, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use for admins and employees
Concise reports
Archiving of data is permanent while a paying customer (never lose past timecards)
Reasonably priced

Cons: Wish there were better customization options for hour categories (i.e. floating holidays, Jury Duty, etc.)
App for I phone needs improvement (can only view who is punched in currently)

Overall: I handle HR for a small start-up tech company, and we were looking for a simple, easy-to-use time tracking software solution that was also cost-effective for our size. We found Buddy Punch, and it seemed to offer everything we needed, and it was reasonably priced. We signed up for the trial period, and our employees were impressed immediately. They were able to start recording their time immediately with zero training or assistance, which was a priority for us.
The system is also very easy to use from an administrator end (editing punches, viewing timecards, etc.) Buddy Punch produces concise reports which can assist with transferring employee hours to any payroll system that you may be using. If you do experience any issues or have questions, it's very easy to place a support ticket and a response is usually given within 1-2 hours at the most. Customer Service definitely seems to be a priority which we appreciate.
Once our trial period had concluded, it was a no-brainer to continue with this easy, intuitive solution.

Recommendations to other buyers: Great product!

Vendor Response

by Buddy Punch on August 11, 2016

Thank you for the review Cindy, we appreciate it! You are correct, we place ease of use and customer support at the top of our priority list. We are always looking to improve so thank you for the suggestions, we are working on updating our smartphone apps and will have the updates ready soon. Thanks again for your business!

As good as we could have imagined

Oct 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started using Buddy Punch almost 3 years ago at our Pharmacy and we will continue to stick with it. The ease of use was fantastic. We have clerks that were used to signing in on a clipboard for the last couple decades, and they picked up on the program in no time. Reports are simple, the interface is great, and they are constantly updating features.

Overall: We have yet to find any issues with the software that wasn't explained with a quick call or email. Changing incorrect punches isn't the most convenient, but even that isn't an issue.

Vendor Response

by Buddy Punch on October 10, 2017

Thank you Travis for the great review and continued business! I'm glad that we continue to deliver the simple and easy to use interface while we also are upgrading our feature set. We're happy that you're happy!

Our staff work in different locales, BP was just the solution to our staff clocking in on real time.

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The versatility, ease of use, flexibility. The fact that most employees can clock in anywhere on their cells phone.

Cons: It does not keep a balance of PTO, just PTO used. Some employees have a hard time with how BP functions on their cell.

Overall: Ability to have real time punch in's & out's by employees. Overall picture who's clocked in instantly. Also if they use their cell phones, where the employee is.

Vendor Response

by Buddy Punch on December 05, 2017

Thank you for the review Ellen, I appreciate you taking the time. It's great to hear that you're finding us versatile, easy to use and flexible. In regards to the PTO balances, we actually do have this feature. It is part of our PTO Accrual options. I'm going to be sending you some information on them and how to enable it. Employees can see their balances right after logging in. Thanks again.

Buddy Punch is the most user friendly way for my employees and me to track hours.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I love most about Buddy Punch is how simple it is for employees to clock in and out, add their lunch breaks, and write notes about their shifts. I also love how easy it is for me to import it into QuickBooks and pay payroll with it! Before I used Buddy Punch I was keeping time manually with 3 employees and it drove me crazy. Now I have over a dozen employees and I do not know what I would do without this software.

Vendor Response

by Buddy Punch on August 22, 2017

Thanks for the review Zachary! I'm glad that Buddy Punch has been simple for you and your employees to use. I see that you're using our QuickBooks integration as well, we have one for both QuickBooks Desktop and Online. I'm glad it is saving you time to use it. We appreciate your business!

One Of The Best Decisions I Made For My Business

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am happy for everything. Though it doesn't have all the features we need, but the staff are ready to entertain all our suggestions.

Cons: Nothing that I can think of. So far, it fills my current payroll needs.

Overall: I was first apprehensive of trying out Buddy Punch. I was so used to traditional punch cards, spending hours reading through each punch card during paydays and calling each employee for verification of blurred printouts and questionable punch-ins. I was used to making my life so difficult. Until I decided to level up because some bundy clock machines bogged down at the office, I began looking for a time card system that would eliminate time fraud from employees ... and make my life easy too. I began to entertain biometric time clocks. But the newest machines are so expensive and still quite laborious on part of the employer who had no human resources department. Until I came through an advertisement from Buddy Punch, this picked up my interest. After a few hours of contemplation, I tried it and boy was I blown off by its features ¿ real-time pics, extensive data of employee activity, payroll data, etc. Even the staff of Buddy Punch are so supportive, inserting few features from a new user like me. I am so impressed! Now for the first time in my 10 years of business, computing payroll has become such a breeze. Thank you very much, Buddy Punch!

Vendor Response

by Buddy Punch on September 15, 2016

Thank you Gerald for the great review! I appreciate you pointing out a few of our features, like our webcam support for pictures on punches and our reporting options. I'm glad we've made your life easier. Thanks for your business!

Capterra-loader

Buddy-punch is convenient to use.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Buddy Punch is very basic and simple .Thus making it an intuitive tool which everyone in my organization uses to track themself. I like that this is web based ,and this has been an huge relief. Our last time clock tool was installed on only one pc ,and thus we all had to go the PC location to clock-in or clock-out ,which wasn't my favorite activity. Since switching to Buddy Punch ,I am able to clock-in and clock-out right from my desk,and there is nothing else the modern day worker loves than convenience.

Cons: I will say nothing. Just letting me conveniently clock in and out from my desk does me a lot of good,and I am willing to forego all other shortcomings ,and in all honesty ; there hasn't been any shortcoming.

Vendor Response

by Buddy Punch on July 12, 2018

Thank you Naomi for the review! I'm glad you're finding us intuitive and convenient.

Where have you been?

Aug 04, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: I asked my I.T. department to search and find me something I could work with. I needed something that would track employee time and attendance . One main pro was giving us a month to work with the software to see if it was right for us. After two weeks, employees were urging us to sign up!
This software provides clear transparency, everyone knows where they stand and as an employer I can review activity at my leisure from where ever I am . We have been using Buddy Punch now for two months and it has improved employee punctuality and even morale. The data does not lie from a management perspective. My office manager likes it and just sends me the final excel sheet for approval on pay day.

Cons: Sometimes the software does not notify us that an action is awaiting approval .

Overall: Having spent over a year trying to integrate a time and attendance system with our payroll provider with little or no success, we had reverted to signing in and out the old fashioned way as it has been done for the last century.

Recommendations to other buyers: Give it a try, for the money it is well worth the peace of mind, knowing you have legally covered yourself and your company by properly documenting time and attendance.

Vendor Response

by Buddy Punch on August 08, 2016

Thank you Peter for the review, we appreciate it. i'm glad you took advantage of our 30 day free trial and that Buddy Punch gives your business some clear transparency. Thanks again!

Capterra-loader

Buddy -punch gives us the value we seek.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive ,and a much cheaper option than Toggle which we have tried in the past ,and they completely avoided the per user billing system,which I find very ridiculous.
Buddy-punch provides my team with an easy to use clock based punch in/punch out time management application, which didn't require a fingerprint scanner and still works. Buddy-punch has generally given us value for our money.

Cons: Anytime our employees have failed to sign in , they get multiple email notifications which some have found to be very pestering.

Vendor Response

by Buddy Punch on July 10, 2018

Thank you Ifeoma for the review! I appreciate the 10/10 rating and it's great to hear that we're giving you great value! You are correct, we do not have per user pricing, so you do not have to be concerned with thinking about increased costs when you add a new user. We appreciate your business!

Definitely FIVE STAR ratings in all areas!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use, particularly for the employees. We simply give the employee the ID and password, and a 30 second demonstration. Although on other software, we tend to get numbers questions, so the simplicity and ease is very important for our HR department.

Overall: I am glad to see that you have added Sure Payroll to your integration of other software.

Vendor Response

by Buddy Punch on October 05, 2017

Thanks Tamara for the 5 Star ratings and the 10/10 recommendation! We really do make ease of use our highest priority when designing features and I"m glad that this come across in your daily use. We appreciate your continued business!

Great, very easy to use and not over complicated by too many add ons

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is simple, straight forward, and very easy to use. It looks great on the web and the mobile app. Easy for employees to use and access.

Cons: It is not made to function without an email address and it is not made for Holdings or Conglomerate groups. You cannot be an administrator tied to separate entities once your email is in use. Even though you wish each group to act independently and you just want administrator access to each one, you have to make entirely separate accounts and you have to come up with different versions of your email to do that because this program is just not made for that.

Vendor Response

by Buddy Punch on October 31, 2017

Thank you Kristina for the 10/10 review, we appreciate it! I'm glad you're finding us easy to use and making use of our web and mobile access options. Thank you for the feedback on management of several accounts at once. We are making some enhancements in this area, so stay tuned!

Great time tracking software

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use of it and that it was web based rather than .exe based. Overview provided is also very neat and flows nicely.

Cons: The only con that I have for BP is that you need a converter some times to know exactly how many minutes you need to get to a full recorded hour as there is no live tracking for that.

Vendor Response

by Buddy Punch on December 05, 2017

Thank you Christopher for your review, I'm glad that our ease of use really shows in setup and your daily use. Also thank you for the suggestion, we try to incorporate feedback into all of our product updates. We appreciate your business.

Easy to Use

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use for employees and managers

Cons: cannot punch in real time. it gives the employees access to modify their times.

Overall: Buddy Punch system is really easy to use and understand. It allows you to easily make changes and allows your employees to leave notes for each punch time (if necessary).

Recommendations to other buyers: no

Vendor Response

by Buddy Punch on October 31, 2016

Thank you for the review Ayde, we appreciate it. I'm glad Buddy Punch is easy to use and understand. Thank you for pointing out the notes feature, it allows employees to leave a detail on why they might be punching out early, late, etc. In regards to your comment on real time punches, perhaps there is some confusion - you can punch in real time with Buddy Punch. As soon as you click the punch in button the time is captured at that moment in time. Also the employee option to request changes is a feature that can be turned on or off. Any changes only take effect if they are approved and you can turn off changes all together, if needed. Let me know if you have any other questions, we appreciate your business!

A superior choice to paper time cards or other software time cards I've tried

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is incredibly easy to use both by the administrator and by the employees. They make it easy to be compliant with federal and state laws for tracking hourly employee time and breaks. It is easy to control which employees can change their own check ins/check outs, and it is incredibly easy to make changes when needed. I also love that employees can choose to fill in their own PTO and mark it appropriately for what type they have used.

Overall: Incredibly easy tracking of hourly employees time cards including break times, lunches, and PTO taken.

Vendor Response

by Buddy Punch on June 02, 2017

Thank you Mitch for the review, we appreciate you taking the time! I'm glad that you've found Buddy Punch "incredibly easy to use!" Thanks for pointing out our break, PTO and change request features, I'm glad they're helping you be compliant with federal and state laws. Thanks for being a Buddy Punch customer!

Great tool to track temp time.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use! I didn't rate customer support because I have never had to contact them. We use a lot of temp works with a lot of turn over. Very easy to add the basic information in the system so they can start clocking in/out the day they start and one click to make inactive. Reports are easy to export and send hours to the temp agency. I also like that they have the ability round time to the closest .25. What I report is what the employee see. It has saved us a lot of time in reporting compared to the previous product.

Cons: It is currently meeting all of our needs and some I didn't know I wanted, like the ability for employee to make a correction to their time card which then must be approved by their supervisor. In the past, it would be a verbal communication and the supervisor would have to log in and correct. Now the employee does it and the supervisor gets a notice.

Overall: Saved a lot of time when processing payroll.

Vendor Response

by Buddy Punch on December 06, 2017

Thank you for your review! I appreciate your honest feedback. It's great to see you're making use of our correction feature, which allows an employee to request a change to their time card that you have to approve. We appreciate your business.

Great Value AND Great Service

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We tested out several online timecard systems and have been extremely happy with BuddyPunch! We're a small office that has owners out of state so leverage technology and having visibility on the team when the owners are out of town is very important. BuddyPunch has been easy to setup and use. The online clockin with the QR code can be ever so slightly twitchy sometimes but with each iteration the system gets better and better. I team loves being able to clockin with their phones and those of us not in the office love being able to see their login picture and GPS location. Win for all!

Vendor Response

by Buddy Punch on February 21, 2017

Thank you for your review KimBerly! I'm glad that you found us easy to setup and to use, we really do focus on ease of use when designing features. I also see that you're making use of the QR Codes, webcam pictures and GPS support. Sorry if you've had any issues with QR Codes, please let us know if you have continued issues and we're happy to help troubleshoot. Thank you again for your business, we appreciate it.

Very easy to use - customer support is excellent!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple interface and dashboard. Captures what we need for tracking timesheets for payroll. Our team loves the ability to punch in and out from the phone app.

Cons: The PTO tracking is shown in number of hours ... My preference would be to see the PTO shown in number of days. That is how our team is used to seeing the paid time off they have used and have remaining for the year. Therefore, we don't use that aspect of the software.

Overall: ease of timesheet tracking. visibility to team members on and off the clock in real time.

Vendor Response

by Buddy Punch on October 04, 2017

Thank you Tonya for the 10/10 review, it is great to see! I'm glad that Buddy Punch has been easy to use and that you find our interface simple to use and understand. Even better that your team loves us too! Also thank you for the feedback on the PTO feature, I can see how it would be helpful to see the summary in days vs hours. Thanks again!

It's so easy to clock in and out

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The convenience of being able to keep track of my hours and the ease of clocking in and out. I also can change the time if I forget to clock, which is approved by the administrator.

Overall: The ability to check where I am at the end of the week and how many hours I have left, so I won't go into overtime.

Vendor Response

by Buddy Punch on February 20, 2018

Thank you Susy for the great review! I'm glad that we've been easy for you to use and that your'e making use of our "I need to change something" feature, which routes changes to your administrator for approval.

very easy to use.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Allow you to enter comments about the each punch in. You can enter you vacation during the current pay period only.

Cons: working nights, my shift split day. have to punch out at the end of a pay period. Then I have to submit the time card for approval. before I can punch in to start the new pay period.

Overall: able to track time from the pc or other mobile devices. do not have to punch in or out with a physical time card.

Vendor Response

by Buddy Punch on September 05, 2017

Thank you for your review Raymond! I'm glad that you are using our commenting and PTO features and that Buddy Punch is easy for you to use. I also see you are using our Time Card Approval process, which requires you to submit a time card at the end of a pay period prior to starting a new one. We also have a "Split Shifts at Midnight" option which will automatically split a shift at midnight, in case you cross over a pay period during a shift. Thanks again!

Time saver for sure. Easy. Accurate.

Sep 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Easy to set up users. No more worries about keeping track of remote crew hours across the country.

Cons: Sometimes login doesn't load fast enough. I am unable to sort some of the lists/reports by different criteria.

Vendor Response

by Buddy Punch on September 21, 2017

Thank you Pamela for your review and your continues business throughout the years. I'm glad that we're helping you keep track of hours for your remote crew. Thanks for the feedback as well, we'll continue to refine our reports as we get requests for changes. Thanks again.

Payday just became that much easier

Jun 13, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: GPS Tracking on log-in
Picture capture on log-in
Eliminates the head aches of chasing hours for employees and applying it to certain jobs
Simple reports sent directly to our management team on day of running payroll
Quickbooks migration

Cons: The mobile app could use some help
I wish I could input employees vacation and PTO days and it would automatically deduct days used and track them
I would like to see different pay rate formulas for different scenarios ie drive time we pay 1/2 time, shift differential we pay 1 1/4 time etc. Yet everything comes across as full time and we have to calculate the additional out

Overall: We love the fact that we can simply step away from the old school "micro-managerial" format of chasing peoples hours down. The fact that it locates where and when the employee signs in/out is great for our management team from not only a time card perspective but also in determining where they are. We work in construction and have multiple sites in which our employees work. This tool provides me one location to see when they arrived and exactly where they are. Great benefit

Recommendations to other buyers: Overall it is a great product that has not only streamlined our payroll but also keeps every employee very honest about where they are when they say they are

Great

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Can use it anywhere. I am glad to have the access on my phone to help while I am walking to the front door I can just punch in.

Cons: The ONLY thing I do not like is before your manager approves your hours. The system does not add up the hours. I understand they are not "approved" hours. But this is silly that you can not gauge your hours because of this flaw.

Overall: Helpful on the go access. I like that you can punch out at a specific time since I run errands outside of work then estimate my clock out time.

Vendor Response

by Buddy Punch on September 21, 2017

Thanks for the review Holly, I'm glad that we're easy to use and that you're utilizing our mobile features. Also thanks for the feedback on the pending approvals. You are correct, until your manager approves any changes to your time card they won't tally the hours as the hours could be rejected/changed. Thanks again!

Easy to use service for my team to clock in and clock out!

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The service is very convenient with a straight forward interface and mobile access. Easy to understand and implement.

Cons: Has a few bugs in the app, but normally resolved. by deleting the app and reinstalling it on the iphone.

Overall: Ease of use, ease of access for my staff to clock-in and clock-out. Tabulates California OT.

Vendor Response

by Buddy Punch on October 05, 2017

Thank you Khiem for the 10/10 review! I'm happy to hear that you and your team finds us convenient and straight froward to use and implement. I know implementation is a big concern for organizations so I appreciate you pointing this out. We also just released an update to our mobile smartphone apps, so this may have prompted the update. Thanks again!

As an owner, I don't have any problems with Buddy Punch, but my employees have several problems.

May 05, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money

Pros: It makes it easy for me to view and edit time cards as needed. I also like how I can create different categories for employees to clock in under.

Cons: My employees have a terrible time with Buddy Punch. The app does not work on a couple of their phones. When they do punch in on the computer, the buttons don't function like they're supposed to. For instance, they try to punch in and edit time, but it just punches them in and doesn't allow them to edit their time. It has also automatically punched an employee out five minutes after punching in (they did not punch out).

Vendor Response

by Buddy Punch on May 09, 2018

Hello Sean, I'm glad that we've been easy for you to use. I'm sorry to hear that your employees are having problems but thank you for the feedback. We have 2 features that will automatically punch an employee out. We can split shifts at midnight, which keeps time within each day, and we have a maximum hour in a shift. This will automatically punch an employee out as well. Sorry for any confusion on these features. We appreciate your business.

Buddy Punch is a knock out!

Aug 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that you can pull an "hours report" and see the hours that each employee worked for any certain amount of time.
Love that it shows the hours and overtimes hours separately and together.
The Reports are easy to access and easy to read.
Love that you can pull the "timecard" and find when each employee clocked in and out per day- easy to keep track.
Love that is keeps GPS to see WHERE each employee clocked in or out when they do so.
Love the PTO portion and that you have the opportunity to export information for Payroll as well!

Cons: We dont use it in full as much as we should- each of the reports that is.

Overall: We just recently started using BuddyPunch and are extremely happy with the ease and functionality of this product. We used to use an excel spreadsheet that was very difficult to read and change the hours. Now technicians can clock in and out as many times a day as they need and if they need to change the time in or out it has to be approved by a manager!

Recommendations to other buyers: Very easy and self explanatory!

Vendor Response

by Buddy Punch on August 07, 2016

Thank you so much for the review Emily! Thank you for pointing out so many of our features including our various reports, GPS and approval feature. We appreciate your business!

Very useful. I need to set it up to be more hands free.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Allows me to keep track of my day on the fly. I sometimes make many stops. I will try to set up facial recognition to improve the use.

Cons: I have had to reinstall a few times on the android because app stopped working. Blank white screen.
I think it is a little slow at times opening.

Vendor Response

by Buddy Punch on January 19, 2018

Thank you Jon for your review, we appreciate you taking the time! Yes, please try out our newest feature, facial recognition. It allows you to punch in and out by just looking at your camera. Sorry if you have had any trouble with the Android app, I'll follow up with you directly so we can get to the bottom of it. Thanks again.

This is a great app for keeping time cards. It has been reliable and does the job!

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can access it remotely to process payroll. Employees times can be edited, added or deleted after the original entry.

Cons: I can't print time cards. It only exports to an Excel spreadsheet. Would like a feature that allows a standard time card to be printed.

Overall: Digital time cards that can be accessed remotely.

Vendor Response

by Buddy Punch on September 11, 2017

Thank you Rajan for your review! I'm glad to hear that you've found us reliable and that you've taken advantage of the ability to access your information from anywhere. Also you should take a look at our Employee Detail Report, which is a formatted PDF document that looks great when printed. Thanks again.

Easy, accurate, and affordable record keeping for our staffing needs.

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We like the ease in which our staff is able to log in and out from any web browser and that we can quickly generate reports for payroll and for PTO, holiday and vacation tracking.

Cons: None, really. Our only issues have been training staff to remember to "punch" in or out and to use the change feature when editing their time.

Vendor Response

by Buddy Punch on December 19, 2017

Thank you Pati for the review, I'm glad to hear that you're finding us easy, accurate and affordable and that your staff is also finding us easy to use! Thank you for mentioning our PTO and holiday tracking, it is great that you are making use of them.

Very easy - I tell people they need a punch in system like this all the time

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Ease of use, convenience, mobile app, can edit punch ins myself and that we can set it up specifically to match the pay period

Cons: It is hard for me to find fault in anything with this software. It may be worthwhile to have alerts if we do not clock in at the time we are supposed to or be able to enter what time people are supposed to work but I could see that being more of an issue than it is helpful

Vendor Response

by Buddy Punch on December 19, 2017

Thank you Jenna for the review! I'm happy to hear that you're finding us easy to use and convenient. Also thank you for the feedback. We appreciate your business.

Buddy Punch is a great way to track and document employee time and attendance

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buddy Punch is easy to set up, easy to use, and the most cost-effective product we could find for our size business (under 100 employees).

Cons: At some point it would be helpful if additional features could be added to more fully cover our anticipated future needs as our programs and employee groups expand.

Overall: Cost-effective, ease-of use--Buddy Punch allows for our employees to access the system from a variety of locations and systems.

Vendor Response

by Buddy Punch on August 30, 2017

Thank you Ken for taking the time to write the review, we appreciate it and your continued business. I'm glad that you find us ease to use and that we're cost effective. We are continuing to implement new features, we'll be announcing more in the next few weeks as we finish up development. Thanks again!

So Far, so GREAT!

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using paper time cards for as long as I've been here. When we had less than forty employees that system worked ok.
When we grew to over sixty employees something had to change. I just knew there had to be an "app for that." So I began my research and stumbled across Buddy Punch. Their pricing is super competitive and their software intuitive.
I gradually moved each department over to Buddy Punch and it has been GREAT. Most folks pick up on it right away. The system is intuitive and those who do have difficulty only need a quick tutorial and they are good to go.
Buddy Punch has given greater visual to each manager allowing them to see where their employees are spending their time and how much time their employees are working.
We are a multi campus church so to have the option to select location AND department is very helpful.
Buddy Punch customer service is super helpful and quick with a response. Love that!
I have enjoyed moving from paper time cards to something that generates reports easily and quickly. It has streamlined the payroll process and saved us money.
Thanks Buddy Punch!

Vendor Response

by Buddy Punch on May 11, 2016

Thank you for the glowing review Michelle! I'm very happy to hear that the transition from paper has been easy for you and your employees and that Buddy Punch has saved you a lot of time and money. I'm also glad you pointed out the visibility that you now have into time with the various reports we offer and your use of the departments and locations feature. Thanks again, we appreciate your business!

SIMPILCITY, COMPREHENSIVE, EASY TO USE!

Sep 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Having the freedom to record time anywhere instead of being restrain by use a time clock.... The record keeping of all in/out time and being able to keep track of total hours every week.

Cons: Having to use the location tracker just to clock in. I don't like for people who I don't know, to know where I'm located at all times...

Vendor Response

by Buddy Punch on September 25, 2017

Thank you Lee for your review, I appreciate the kind works and I'm glad that we're simple and easy to use. I'm glad that you are using our mobile capabilities as well. We are both accessible via the browser as well as on our smartphone apps. Thanks for the feedback on our GPS coordinates option, this is something that can be enabled or disabled on a per employee basis.

Our company uses Buddy Punch to log employees time

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like that an employee has the ability to view previous weeks timesheets and make corrections with managements approval.

Cons: Occasionally it lags when logging in but this does not happen often and otherwise I am very happy with this product.

Overall: Better able to track my time and other employees

Vendor Response

by Buddy Punch on July 19, 2018

Thanks for the review Katherine, it's great to hear that you really like us and that you are making use of our feature that allows employees to request corrections that you have to approve. We appreciate your business!

Very easy to use. Have never really had any problems and if I did excellent customer service helped.

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is the best part along with the affordability. Many options with a variety of functions.

Cons: The beginning instructional setup could be a little cleaner.

Vendor Response

by Buddy Punch on January 31, 2018

Thank you Michael for the review! We appreciate the kind words about our customer service and I'm happy to hear that you're finding us easy to use.

Simple, Easy, Accurate

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy for everyone to use. The app is also comes in handy becasue I have a lot of employees who are not always in the office. I also like the GPS monitoring.

Cons: The excel report could be better formatted when downloaded. I haven't tried to integrate into my SurePayroll, but I'm thinking it may be difficult.

Vendor Response

by Buddy Punch on November 13, 2017

Thank you for the review Patrick, I'm glad that you're finding us easy to use and are taking advantage of our smartphone apps. We offer some reports in PDF format, which will include formatting, but our CSV files will not have formatting. I'm going to forward you an article on our SurePayroll integration, it is very easy to use. Thanks!

Excellent support, product works perfectly for our employees, using an iPad to clocking/out

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: iPad compatibility is nice. The browser based admin panel is comprehensive and offers a good dashboard. The iPhone app for admins is very handy too. Zapier integration is a nice feature

Cons: occasionally some employees don't register their clock ins or outs properly - more likely to be user error though.
IFTTT integration would be preferable to Zapier.

Overall: accurate employee start/end times.

Vendor Response

by Buddy Punch on September 26, 2017

Thank you Kevin for the review, we appreciate you taking the time! It's great to hear that you've found our support excellent and that you're taking advantage of our smartphone apps and Zapier integration. Also thanks for the feedback on the IFTTT integration!

Easy and very convenient

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software allows our office staff to work from anywhere while keeping them honest. It is also very easy for staff and management to use.

Cons: I haven't had success integrating the software with our Quick Books application but honestly haven't tried very hard.

Vendor Response

by Buddy Punch on April 20, 2018

Thanks for the review Kelly, I appreciate you taking the time. I'm glad that you're finding us easy to use and that we're helping keep your staff honest. I'll reach out to you about the Quickbooks integration, we integrate with both Quickbooks desktop and online. Thanks again!

Life saver

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Punching in and out with different codes allows us to job track and track where our crews are.... it has been a great tool for us.

Cons: The app is not always up to date for me? Sometimes it shows no one is clocked in, but on my computer dashboard, I can see 4 guys clocked in.

Vendor Response

by Buddy Punch on October 12, 2017

Thanks Kim for taking the time to leave a review, I'm glad we've been a life saver for your business! Thanks for the feedback on the smartphone app. The smartphone app will update when you refresh it or navigate to a different section of the app, it will not auto-refresh. Sorry for any confusion. Thanks again for the 5 star review, we appreciate your business!

Excellent software! Makes payroll easier than its ever been!

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is user friendly making it easy to maintain our department's payroll system. The ability to have payroll software that keeps up with everything that can be accessed at my fingertips makes my job so much easier!

Vendor Response

by Buddy Punch on September 06, 2017

Thanks Angie for your review, we appreciate your continued business. It's great to see that Buddy Punch is saving you time when you need to run payroll and is making your job easier. We love to hear the words "Excellent software!" Thanks again.

A New Time System For An Old Church

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.
Clear list of tabs and what they represent.

Cons: This software is so easy for me to use there is nothing that I don't like about it.

Overall: I recently became the Property Manager of a still thriving 150-year-old church. When I came on we were still using handwritten time cards to keep track of staffing hours.
Our Bookkeeper introduced us to Buddy Punch a few months ago and I have found it to be a breeze to use and, she's not giving me a hard time about being able to read my handwriting anymore either.
We have only a few staff members who are using Buddy Punch at this time but even they tell me that it's easy to use. When there are changes or edits to be made Buddy Punch is simple enough for me to go in and make the changes without wasting a lot of time.

Recommendations to other buyers: Please continue to keep this software easy to use on the front end for managers and the back end for our bookkeepers.

Vendor Response

by Buddy Punch on December 08, 2016

Thank you Steve for the review. I'm glad that our ease of use for you and your employees comes through in your daily use. As we release features we'll continue to always keep ease of use as one of our top priorities. Thank you for your business, we appreciate it!

FAB customer support. A few features that were difficult to implement. A few things need to enhance

Mar 04, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cons-
1.) Even when set punches to round it still gives us weird numbers. Regular time in and time out would be a big PLUS for our payroll dept and a lot easier for everyone to understand.

2.)Not all the screens show all the fields on mobile (i.e. logging vacation day reason- have to rotate to landscape)

3. Mobile app not compatible with iphone

4. Location feature does not work well with our company since we have guys in the field
Unable to get the GPS working on our guys android and iphones. Too complicated for iphone users to do both phone and browser settings. We SURE would like (and need) that feature!

5. Cant change job locations for an employee if an error is made or they switch a job site during the day.

6. When the location job list is long we were unable to see all the jobs. Nick Murphy fixed for us ;)

_________________________________________________________

Pros

1.) FABULOUS customer support

2.) Easy to use for employees (except clocking in which has been our biggest problem)

3.) Like that you can track GPS (although not currently able to use ) and select job locations.

4.) Like that employees can track their own hours and can request time off.

5. Like SO many things about the program! Even with the glitches we have run into.

HIGHLY RECOMMENDED for industries that have people in the field!

Thanks for creating Buddy Punch and for MAKING IT AFFORDABLE for Small Business!

Great!!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's ease of use. I don't have to buy a time clock and it can be used anywhere. My employees can download the app and use it on their phone.

Cons: Sometimes it does not clock out my employee. Usually happens on a Friday. They are automatically clocked out at 4 am and clocked in on Saturday.

Vendor Response

by Buddy Punch on September 12, 2017

Thank you for your review Ryan, it is great to hear that Buddy Punch is easy to use and that you are using our smartphone apps as well. Sorry for any confusion on the automatic punch out feature, that kicks in only if an employee works over a specific amount of time. Please let me know if you have any questions on this feature, we are happy to help.

Quick and easy to use!

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to access Buddy Punch on my phone so I can punch in and out quickly and efficiently

Cons: There have been a few times it doesn't read the punch in or out - but it is probably user error or dependent on internet connection

Vendor Response

by Buddy Punch on January 03, 2018

Thank you Kaitlyn for the review! I'm happy to hear that you are finding us quick and efficient. After each punch in and out you'll get a confirmation of the status of that punch - I hope that helps. Thanks again!

Great for our catering business with a lot of part time 1099 staff who are out at events

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and reporting at week end. Very easy for everyone. Getting new people set up is also easy.

Cons: I wish I could have all employees active each week even though I mostly only have 7-8 signing in and out each week.

Overall: Not keeping paper timesheets anymore.

Vendor Response

by Buddy Punch on September 13, 2017

Thanks Alison for the review, I'm glad that we're working out so well for your event/catering business. I'm glad that our ease of use really shines when you have a lot of part time people and need to set them all up. Thanks for the feedback on active employees - you control who is active and inactive as it is based on the plan that you are on. I'm glad that you are off of paper time cards!

Great experience you can use your phone to log in if internet is down at the office.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That i can add my PTO into my weekly time and keep up with it. That i can use my phone to login if the internet is out.

Vendor Response

by Buddy Punch on September 05, 2017

Thank you Rebecca for your review, we appreciate you taking the time. I'm glad that you are enjoying our mobile option as well as our PTO features!

Software is easy to use, some minor wifi issues with staff sometimes, but otherwise good

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Have to be at work to log hours, time sheets summary is easy to use. Good product overall. I shouldn't have to write 100 characters if I don't have that much to say.

Cons: Cannot track unpaid vacation and sick time. Sometimes employees updates aren't captured properly, it doesn't show manager review required.

Vendor Response

by Buddy Punch on October 13, 2017

Thank you Peter for taking the time to write a review, I'm glad that you're finding Buddy Punch easy to use and that you feel we're a good product overall. In regards to the tracking unpaid vacation and sick time, all PTO that you setup is outside of any overtime calculations. So it can be tracked as being unpaid. You can create custom PTO categories to do so. Also there is a setting under each employee to require manager approval for updates. Sorry for any confusion. Let me know if you have any other questions, and thanks again for your business!

Good. Great. Awesome. Stupendous.

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy. Simple. Quick. Basic. Straight-Forward. Not Confusing. Location is usually 100% accurate. Love.

Cons: Pay Period calculations. Locations not always in the same radius each time. Requires battery usage on the app.

Overall: I got paid.

Vendor Response

by Buddy Punch on March 05, 2018

Thank you so much for the 10/10 review, I'm glad that everything has been easy to use! Also thanks for the feedback. Right now we do not perform payroll calculations, we just report on time. Thanks again!

Great System

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy use

Cons: I would like the Payroll Summary report to be more like the Employee Details report. I use the Employee Details Report to run payroll. It would be nice to have the Payroll Summary be similar and able to print as one large report just like the Employee Details report.

Overall: This is a great system and works well for our program needs. I like the fact that we use this program for payroll for our people that do not come in to an office and punch in and out! It works great for in the field. The only improvement that I would like to see is to have a Payroll Summary Report per pay period like the Employee Details Report and prefer to be able to print the Payroll Summary report all on one page per employee without having to adjust the margins on an excel sheet. Other than that, great program!!!

Vendor Response

by Buddy Punch on May 05, 2017

Thank you for your review Sabrina, we appreciate it! I'm glad your field employees are happy with it as well. They can either use our smartphone apps or they can access Buddy Punch directly from their browser.

Simple, no downtime, user friendly and easy to use

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: mobile app, employees GPS locator at clock in/out. Excellent service and app, highly recommend it to any size business.

Vendor Response

by Buddy Punch on March 21, 2018

Thank you for the review. It's great that you're finding us easy to use and I appreciate the recommendation! Also it sounds like you're making use of our mobile apps as well as our GPS coordinates feature. Thanks again for the review and kind words!

Buddy Punch had been great for our company. Easy to use, and so helpful to our employees.

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: With employees in different locations, it makes it easy for everyone to check in for work and keep track of hours.

Cons: I have no problems wit the software at this time. Maybe being able to increase the number of people allowed on the program would be helpful.

Vendor Response

by Buddy Punch on September 12, 2017

Thank you Jacob for taking the time to review us, I'm happy to see that you're finding us easy to use and helpful for your employees. We have several price points available based on how many users you need to have access. Please let me know how many additional users you need. Thanks!

Helpful employee time management software

Dec 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Buddy Punch is very helpful in tracking employee hours and setting up multiple worksites that can be tracked by location and individual.

Cons: The overall ecosystem is still not very refined or always the easiest to interface with at first. However, the customer service is great when you do run into issues.

Overall: time management for employee payroll

Vendor Response

by Buddy Punch on December 11, 2017

Thanks Sean for the review, I'm happy that you're finding us helpful in managing multiple worksites and that our customer service has been great! We appreciate your business.

Very easy to use.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I liked being able to see my previous weeks time cards and being able to edit my time if needed with approval from admin

Vendor Response

by Buddy Punch on February 27, 2018

Thank you Katherine for your review, I'm glad that you're finding us easy to use and that you're taking advantage of our editing feature. As you stated all edits require approval from your administrator. Thanks again!

Wonderful!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to use the app, GPS coordinates, and the photo option. The app is very easy to use! I am able to log in from anywhere and approve time. We are also able to send it over to our third party check depositing company and they are able to input the numbers and send our pay via direct deposit! We love Buddy Punch!

Cons: Needs a few additional features, like future PTO time. Which I received an email the other day stating they are working on it and it should be available soon. I would also like to see a text feature to remind the employees when they are coming up on being punched out.

Vendor Response

by Buddy Punch on February 13, 2018

Thank you Nicole for the review, I really appreciate it! I'm glad you're finding us easy to use and that you're using our GPS and photo option on punches. And yes, we are working on our future PTO option now, and it will be available soon. Thanks again.

Its been great from my end as a consumer as part of a company. I am not the administrator.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It works well and I like the app for its ease of use vs having to log into the computer to sign and out.

Cons: I had a log in issue once but since I am not the administrator I called and let the administrator know and she took care of it from her end.

Overall: Easy sign in and sign out. Works great for my needs.

Vendor Response

by Buddy Punch on April 10, 2018

Thank you Anju for the review, I appreciate it! I'm glad that you're finding us easy to use. I appreciate the feedback!

Good option for our team...

Oct 02, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Customer Service

Cons: Not flexible and upgrades needed. Need an hour only option vs clock in/out.

Overall: We were searching for a product that would allow our team to track hours simply. This is a great start. The team can track their hours, and our accounting can pull them down with ease. Customer support has been amazing and the primary reason we are sticking with them. They respond day and night to emails and questions. We are very happy with the product to date. We are hoping that in the future the app will become a little more flexible, and maybe instead of just a clock in/out process, there is an option just to put in the hours worked for the day. Looking forward to seeing what the future holds with Buddy Punch! Great company!

Recommendations to other buyers: When you set it up, be sure you know the exact days you want it to close weekly. Stay on top of team to input hours.

Vendor Response

by Buddy Punch on October 03, 2016

Thank you for the review Ebony. I'm glad you're finding Buddy Punch simple to use and that you are happy (amazed!) with our support, we make sure to quickly respond to all inquiries as we know how important time keeping is for business and how immediate needs are when it comes to running payroll. Thank you for the suggestions for future development, we are always looking to improve. We appreciate your business!

Very Useful Tool!

Sep 17, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Good amount of features. App is nice for employees on the move.

Cons: Some phones have trouble with the app not allowing them to punch because it thinks their locator is turned off when it's actually on. Some employees would like to be able to add their PTO through the app as well. I would like to see the ability to request PTO in advance, so it can be approved and noted before the pay period.

Overall: We started using Buddy Punch because we have employees who start their work day from their house. Buddy Punch makes it easy to track their time and having the GPS locator allows us to know where they are at.

Vendor Response

by Buddy Punch on September 18, 2016

Thank you Jake for your review! We appreciate you highlighting our GPS feature and our smartphone apps. We are always looking to improve so thank you for the feedback. I'm glad Buddy Punch has been useful for your business and you're finding it easy to use. Thank you for your business, we appreciate it.

Great for our employees. Easy interface. Tech support can't be beat.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great to be able to log in from multiple platforms (including mobile apps) with ability to track/see locations of punch ins/outs. PTO calendar available with ease of adding custom PTO requests. Easy export, specific for our payroll service. Tech support has been fantastic. Easy to get started with Buddy Punch and each employee profile is easy to set up. Nice to be able to assign employees to a manager in Buddy Punch for approvals.

Cons: No real issues to complain about or note as a least favorite. Any issues we find seem to get addressed quickly for us.

Overall: Huge time saver. We used to use paper time cards with a punch clock on the wall at all of our locations. Now users at all locations can punch in and it is all in one place - all ready for export to our payroll service.

Vendor Response

by Buddy Punch on June 20, 2018

Thank you Barb for the review. It's great to hear that we've been easy to use, that our tech support has been helpful, and ultimately we're saving you time! We appreciate your business.

Flawless! Buddy Punch is easy to use and pretty reasonably priced.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. I also like that it is easy for the manager to go in and make changes if employees fail to check out or experience other issues.

Vendor Response

by Buddy Punch on September 06, 2017

Thank you Sunny for your review. I'm glad that our ease of use stands out as well as our reasonable pricing. Thanks for pointing out our different types of users - managers can be setup to supervise a subset of users and can make changes if necessary. I'm happy to see you are using the manager feature and it is working well for you.

Perfect! Exactly what we needed/wanted!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user and administrator interfaces are very easy to use and navigate. The settings are very easy to use and customize.

Cons: I do wish that some of the settings were able to be applied to just individual employees (punch rounding, in particular).

Overall: The software and the customer support has been great from the start! A system like Buddy Punch is exactly what every office/business needs. Much more than a time clock, Buddy Punch has all of the features necessary for tracking employees and editing employee times. Definitely makes my job a whole lot easier!

Recommendations to other buyers: This software will save time and money, immediately and in the long run.

Vendor Response

by Buddy Punch on August 04, 2016

Thank you for the review Sean, we appreciate it! I'm glad we're making your job easier and thank you for pointing out the ease of use for the user and the administrator. We always have usability in mind when designing features. Thanks for the feedback and we appreciate your business!

Smooth transition, great price.

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy for employees to figure out. Great department classification functionality. Adjustments needing approval, but allowing the employees to initiate saves a lot of time instead of making Managers do all adjusting.

Cons: Reporting functions not as intiuitive as I would like. Can figure out, just not as easy as other functionality in the software.

Overall: Way better analysis of time spent in each department, along with time savings of employees manually adding up paper time cards.

Vendor Response

by Buddy Punch on August 14, 2017

Thanks for the review Joe! I'm glad that the transition to Buddy Punch has been smooth and that we are easy to use for your employees. Also I see that you're using our approval process for time card changes - it is a great way to have the employee initiate any changes and for you to approve them. Thanks again for taking the time to write the review, we appreciate your business!

Buddy Punch has been a great tool for our auxilary employees.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Buddy punch is user friendly. Employees have ease when they clock in and out. The reports are a great tool as well.

Cons: Poth ISD does not have any CONS for Buddy Punch at this time. We have used Buddy Punch almost a year now and have had no problems at all.

Vendor Response

by Buddy Punch on September 06, 2017

Thank you Terrie for your review, we appreciate your continued business! I'm glad that you continue to find Buddy Punch easy to use and that you find our reports helpful.

Useful service, great support

May 02, 2014
5/5
Overall

Comments: We are a small business operating in NYC-- with employees in and out of multiple locations. This has been a cost effective way of keeping track of our employees' hours. It releases us from the hassle of clocking everyone in and out, allowing the employees to do so themselves from their mobile devices-- but empowers us as owners (and our managers, if we choose to enable this function) with the ability to edit/manage this info as needed. The program is user friendly, with a simple interface. Buddypunch support has been fantastic--while there is no phone contact, our emails have been responded to and concerns or questions addressed in less than 24 hours, often in a matter of minutes/hours. Feedback and suggestions seem to be encouraged, and in the 6 weeks we have used Buddy Punch, there have already been multiple improvements/upgrades to the program, allowing for an even more satisfying experience.

Pros: Cost effective. Overall time saving. Prompt support.

Cons: The service is not automatically linked or synced with a payroll software/service, so there is minor data input involved (allowing for possible human error)--transporting the employees' timecard info into our payroll software.

Buddy Punch brought my small company out of the stone age!

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy, user friendly

Cons: haven't had any yet

Overall: Since the beginning of time we've used paper time card templates, which is fine for a small business just starting out. However, as we've grown, we've felt the need to implement something electronic that allows us to log time more accurately. Buddy Punch is user-friendly and web-based, which made the transition a breeze. We were using it as our only time card source within the very first week. It also integrates with our payroll system, saving me precious time each week!

Vendor Response

by Buddy Punch on September 27, 2016

Thank you Denise for the review, we appreciate you taking the time. I'm glad that your transition from paper time cards to Buddy Punch was smooth and that we're saving you time, that's our goal! I see that you're using one of our payroll integration partners too - we offer several and are open to creating unique exports if you use a payroll provider that we do not already support. Thanks again for the review, we appreciate your business.

Buddy Punch is extremely easy to use, an elementary school student would be able to figure it out!

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple to punch in, punch out. You don't have to search around, it's all right there in front of you!

Vendor Response

by Buddy Punch on January 09, 2018

Thank you Rebecca for the review! I'm glad you are finding us easy to use. We do our best to keep ease of use in mind, I'm glad it shows! Thanks again.

Great way to keep track of employees hours in the field

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use & GPS

Cons: Converting hour to a spread sheet doesn't work well.

Overall: Punch buddu has saved me time and money and more importantly workers can't say their hours are not correct.
It is very easy to use for my and my employees. With the GPS stamp showing where they punch in/out is a great tool.
I would recommend this program to everyone.

Recommendations to other buyers: It would be helpful to have employees hours and hourly rate convert to a spreadsheet within the program

Vendor Response

by Buddy Punch on September 29, 2016

Thank you for the review Mike, we appreciate it. I'm glad we're saving you time and money, and that it's easy to use for your employees. Thanks for pointing out our GPS location data on each punch, I know how that can be very helpful when your employees are in the field. We do have an Excel export for all of your employees time, as well as Excel downloads of various other reports. Let me know if you have questions on those, we are happy to help. We appreciate your business.

To catch a thief

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Nothing. I love it.

Overall: We were using a simple system for employees to track their time. Our company is very remote and we don't have supervisors at each location. I had an employee request to go full time (from 20 hours to 30 hours per week) since he had "so much work to do". He began billing the company for 30 hour per week. After about 2 months of this, we decided to implement Buddy Punch. Needless to say, that employee has not worked more than 22 hours per week since we implemented Buddy Punch. I can honestly say, that Buddy Punch paid for itself in the FIRST week of implementation.

Recommendations to other buyers: Nope

Vendor Response

by Buddy Punch on November 23, 2016

Thank you Jonathan for the great review! I'm glad that Buddy Punch was able to provide accountability for your employees. We have some great features that will make sure employees are on the job when they're punching in such as GPS coordinates, IP Address Locks, and webcam integration. We appreciate your business.

Works like a charm!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most important feature of Buddy Punch is the GPS location. I've tried clocking in and out from different locations to test the accuracy and it's always spot on.

Cons: Some of the reports are a little cluttered, but with so many report options it really hasn't been an issue.

Overall: Buddy Punch has made time keeping a breeze. The mobile app is very user friendly and simple. Customer support responds to any and all questions quickly. Since our company started using Buddy Punch we've had no issues and would recommend to anybody looking for time tracking.

Vendor Response

by Buddy Punch on August 04, 2016

Thank you for the review Sarah! I'm glad that Buddy Punch is working so well for you and thank you for pointing out our GPS feature as well as our customer support. We pride ourselves in making the system very easy to use but if you need any help along the way we're always there to help. Thanks again!

Buddy punch is a convenient way to sign into work while out in the field.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I like that I can punch into when I'm not in the office. I like how convenient it is to look at my time card and my past time card. I appreciate how easy it is to change mistakes.

Vendor Response

by Buddy Punch on September 21, 2017

Thank you Danielle for the review. It's great to hear that you find us convenient and that you're finding our editing feature useful. We're all human and we all make mistakes so we built in a way to easily make changes.

I have been very happy with Buddy punch. It makes it very easy to keep track of my work hours.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like the fact that I can also use my phone to clock in and out for lunch when I don't have access to my computer and I 'm out of town for work.

Vendor Response

by Buddy Punch on September 06, 2017

Thank you April for taking the time to leave a review. We're happy that you are happy with Buddy Punch! I see you are using Buddy Punch both on your mobile and on your computer and you are finding it easy to use. Thanks for the feedback, we appreciate it.

Nice little package

Feb 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: modifying a few features like the pay periods

Overall: Setup was very easy. The reporting is spot on. I like the fact how I was able to quickly understand where everything was and how it was linked. It has a great smart phone app that ll of my techs use. It was easy to fix the time issues made by bad punches done by employees.

Recommendations to other buyers: Smart phone app was a great selling point for a company whose employees are never in one place

Vendor Response

by Buddy Punch on February 28, 2017

Thank you for the review Bill. I'm glad that you found Buddy Punch intuitive to use and that your techs like our smartphone apps. Our apps are fully featured just like our web application, including the ability to fix any errors by your employees. In regards to the pay period updating, we do require that you contact us for pay period changes but we are working on a self service option for those changes. Thanks again for your business, we appreciate it!

Useful service, great support

May 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small business operating in NYC-- with employees in and out of multiple locations. This has been a cost effective way of keeping track of our employees' hours. It releases us from the hassle of clocking everyone in and out, allowing the employees to do so themselves from their mobile devices-- but empowers us as owners (and our managers, if we choose to enable this function) with the ability to edit/manage this info as needed. The program is user friendly, with a simple interface. Buddypunch support has been fantastic--while there is no phone contact, our emails have been responded to and concerns or questions addressed in less than 24 hours, often in a matter of minutes/hours. Feedback and suggestions seem to be encouraged, and in the 6 weeks we have used Buddy Punch, there have already been multiple improvements/upgrades to the program, allowing for an even more satisfying experience.

Pros: Cost effective. Overall time saving. Prompt support.

Cons: The service is not automatically linked or synced with a payroll software/service, so there is minor data input involved (allowing for possible human error)--transporting the employees' timecard info into our payroll software.

Awesome idea still needs work

Mar 31, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Moving from a physical punch clock system to buddy punch has streamlined the collection and processing of our time cards. However we have noticed some problems with devices not working, GPS not working, alot of employees forget to punch in or out (not a fault of buddy punch), and my biggest concern is that is doesn't integrate seamlessly with Quickbooks and it still takes a lot of time to reconcile before payroll can be done. I understand this is still beta but I would like to see some changes made quickly.

Vendor Response

by Buddy Punch on March 31, 2016

Thank you for the review John. You are correct, our GPS feature is in beta. We rely on the device used to share a GPS location, so unfortunately the GPS feature is hardware dependent. In regards to our QuickBooks Online integration right now QBO does not allow time to be split into Regular vs OT, but they have said they'll be supporting the ability very soon. We would like QuickBooks Online to support a seamless integration as well, however we are dependent upon their build-out of their API. I am happy that Buddy Punch is providing a time saving and reliable solution for you and we will continue to work on updating our features. Thanks again!

Great experience.

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. It took a while to get everyone on board but once they got it, it became very easy to use.

Cons: I don't like that it alphabetizes by first name instead of last and you need to change it every time your are in and out of a page.

Vendor Response

by Buddy Punch on September 07, 2017

Thank you Laureen for your review. I'm glad that you and your staff are finding Buddy Punch easy to use. Thanks for the feedback!

I like Buddy Punch to keep track of hours. It's an easy process.

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is convenient and easy to use, I can access it on my computer at work and also on my cell phone.

Overall: It is an easy way to keep track of work hours.

Vendor Response

by Buddy Punch on October 04, 2017

Thank you Brenda for the review, we appreciate it! I'm glad that you find Buddy Punch easy to use and that you're taking advantage of our mobile features. Buddy Punch can be used on a browser on a mobile device or you can use one of our smartphone apps.

Very easy to use for both me and my staff. It runs quick reports for payroll

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Also the ability as administrator to correct hours, track vacation time, and use it in multiple locations.

Cons: There is nothing that I do not like about the software so far. It seems to be doing everything I need it to do.

Overall: Easy to report payroll now since I have multiple locations and share staff between those locations.

Vendor Response

by Buddy Punch on August 21, 2017

Thank you Robert for your review, we appreciate you taking the time. I'm glad that you find us user friendly and that our reporting options are working well for you. Also thanks for highlighting that through a single account you can use Buddy Punch anywhere you need to use it (multiple locations, staff in different areas) - we do not charge a separate fee for business locations, it is all included in the same monthly price. We appreciate your business!

Easy to implement and easy to use - exactly what we were looking for!

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Minimal training for end users (employees or managers). The back end (admin) features are just as simple and intuitive. The area I am most impressed is with their support - they respond quickly, accurately and offer real solutions. We wanted a product that was simple to use, cost friendly and allowed us to customize - all of these areas were met. Very impressed!

Overall: Our corporate hourly employees are now on one system - Buddy Punch. The implementation was easy and so is the day-to-day.

Vendor Response

by Buddy Punch on August 22, 2017

Thank you Jason for the review! I'm glad that everything was simple and intuitive for you, we really make ease of use a top priority when designing features. Thank you for the kind words on our support as well. We appreciate your business.

Great Payroll Software

Aug 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly. It actually saves us money in the long run by avoiding costly errors in calculating employee hours.

Cons: I don't like the print format of the time cards and definitely don't like the format of the way it exports the time cards into excel. Could be a lot better.

Overall: I researched several payroll software programs and found Buddy Punch to be the best value and easy to use.

Vendor Response

by Buddy Punch on August 15, 2016

Thank you for the review Jerry, we appreciate it. I'm glad you find Buddy Punch user friendly and that it saves you money by helping avoid errors. We appreciate the feedback about the Excel reports - we are always looking to improve. One great thing about the Excel reports is that once you have the data in Excel you can customize how you need the data to look. Thanks again, we appreciate your business!

Transitioning from paper time-sheets to electronic was a breeze with Buddy Punch

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch is very straight forward. It was easy for all levels of computer literate people to adopt.

Cons: Updates come quite often: being newer software it is understandable. The downside to this is that once I settle into learning something new it's somewhat annoying to have to re learn some things over and over again to the 'new way'. Updates have always turned out for the better overall though.

Overall: Buddy Punch saves my team of managers time when trying to collect time-sheets and by being able to approve time-sheets remotely. It's also easier to log in on a daily basis via the app so staff stay more current on their hours. This makes it easier not having to recall 2 weeks of time worked like when they were using a paper time-sheet.

Vendor Response

by Buddy Punch on July 18, 2018

Thank you for the review! I'm glad you are finding us easy and straight forward to use. I'm also glad you are finding our updates useful, we continue to work on new features and ease of use is always top of mind. Thanks again!

So convienent!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to GPS track employee punches, The ability to know exact hours on my cell phone at any time of day. Makes payroll a synch!!!!

Vendor Response

by Buddy Punch on September 12, 2017

Thanks for the review Tom, I'm glad that you're finding us convenient and that you're making use of our GPS tracking feature. I'm happy to hear that we make your life easier when it comes to running payroll!

Easy to correct mistakes, as I often mess up my time cards.

Jun 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that my boss doesn't have to hunt me down to change punches. I can leave her a note right in the system.

Cons: I think the button showing you where to change your time card is kind of hard to see. It is self explanatory, but a little hard to find when everything else is so much bigger than it.

Vendor Response

by Buddy Punch on June 26, 2018

Thank you for your review Kate, I'm glad that you're finding us easy to use and that you are taking advantage of our notes process.

so far its been a great product, with multiple sites make its easier for employees

Aug 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: its not attached to one PC, multi functional so staff can use at more than one location. its great for tracking employee hours

Cons: sometime the IP address are not working for staff members so unable to clock in if not at a normal site attached to employee

Overall: took the roll away for the MD from having to do payroll, make all the corrections, allowing payroll to be do in a timely manner.

Vendor Response

by Buddy Punch on August 24, 2017

Thank you very much for your review RaeLynn. I'm glad that you're using Buddy Punch across multiple locations and that it is allowing you to run payroll in a more timely manner. In regards to our IP Lock feature, if you are not using a static IP address then the locks have to be reset when your IP address changes. Thanks again for your review and we appreciate your business!

Overall great experience

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. Makes the job very easy. It's never an issue. Everything is easy to navigate. Also the support is good.

Vendor Response

by Buddy Punch on September 21, 2017

Thanks Althea for the review, I'm happy to hear that your experience with Buddy Punch has been great. We really love to hear that it is easy to use, navigate and that our support has been good for you. Thanks again.

great product simple easy and affordable

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company was going to use the same platform as Walmart and Sam's club clock in and out system uses which was nearly thousands if dollars. As a compliance officer my goal is efficiency, and profit and risk. I knew buy getting that punch system we were going to be in for alot craziness. Before my company made a decision on getting that particular punch system. I discused with them that I could fine an affordable and efficient tool just allow me a little more time. So I searched Google for a affordable solutions for timeclock systems and your the first it brings up. By reading the reviews and emailing back and forth you team we can to a decision to utilize buddy punch. Not only is it the best online Buddy Punch system there is but they work there buys off to have your company ready and rolling for the next generation time punch system!

Vendor Response

by Buddy Punch on March 11, 2016

Jody, thanks for the review and feedback, we really appreciate it. We're glad to hear that things are working so well for you. We work every day to make sure that Buddy Punch is reliable, accurate and cost effective. I'm glad that shows in your everyday use.

This service has been wonderful for us!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Buddy Punch is easy to use, and takes the hassle out of keeping track of hours worked. Before we used this software, we were using a spreadsheet and it was a mess!

Cons: We wish that the fee was per employee. We only have one contracted person to keep track of. Five to ten dollars per employee would be adequate. Similar to the fee other business services charge per month.

Overall: It keeps track of the hours for you, freeing up more time to attend to other business needs.

Vendor Response

by Buddy Punch on May 18, 2017

Thank you for your review Shannon, I'm glad that Buddy Punch is taking the hassle out of time tracking. In regards to pricing our current tier of 9 or less employees is our lowest plan. We will definitely consider plans for a single employee in future updates.

We only have a few employees and this is the best way I have found to keep up with their time.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is extremely user-friendly. Signing up is quick and effortless. When pay periods are up, they let you know the reports are ready. And any time I needed customer service, they responded right away.

Cons: I would like to see an area where we can track their vacation days, sick days, etc. but when I asked customer service about it, they said that is being developed.

Overall: Ease of tracking employee time.

Vendor Response

by Buddy Punch on May 18, 2017

Thank you Beth for the review. I'm glad that you found setup and user very user friendly! In regards to the tracking vacation days we have just released that feature which we are calling PTO Accruals. You can now create categories, add time to them, and employees can log time against it.

Overall a great program that was incredibly easy to transition to.

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Applicable options
Cost effective
Interfaces with QuickBooks
Got to trial it first before committing

Cons: Still fiddling a bit with the rounding feature - it doesn't always work.
Need to fine tune the interface between BP and QB so that hours correctly transfer over.

Overall: No hardwired equipment

Vendor Response

by Buddy Punch on June 14, 2017

Thank you for the review Reanna, we appreciate you taking the time. I"m glad that you find Buddy Punch cost effective and that you are taking advantage of our Quickbooks integrations (we have a Desktop and Online integration). In regards to the rounding feature, rounding only takes effect on real-time punches. If an employee makes an edit request to you, that time will not be rounded. Thanks again, we appreciate your business!

We use Buddy Punch as our main source to clock in at work. It's a great product to use!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to access, plus the mobile app comes in handy when we are waiting for our computers to load. I love that we have an option to choose between regular hours and holiday hours.

Vendor Response

by Buddy Punch on September 25, 2017

Thanks Britani for the 10/10 review, it's great to hear that we're easy to access and use. We appreciate your business!

I love how convenient it is to use.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very convenient and easy to use. It is also very user-friendly and not very hard to find where everything is.

Vendor Response

by Buddy Punch on September 21, 2017

Thanks Carolyne for the review. We love to hear that you're finding us user friendly, convenient, and easy to use. We try very hard to always keep the user in mind when designing features. Thanks again.

It has been a great resource and makes my payroll process quicker and more accurate.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reports are helpful, but I really enjoy the 'real time' punch ins/outs and the location feature.

Cons: I wish that when I download reports that it defaults to the pay period or dates or anything - or at leas offer the opportunity to name it right away. It is a challenge to dig through the reports to rename them.

Overall: Took less time to process payroll. Was very helpful in keeping track of employees and where/when they were punched in.

Vendor Response

by Buddy Punch on August 31, 2017

Thank you Monica for the review. I'm glad that we are making your payroll process quicker and more accurate. Also thank you for the suggestion on renaming reports before they are exported, I can understand how that would be helpful. Thank you for your continued business, we appreciate it.

Super easy and great interface

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: BuddyPunch has been an amazing tool to have. Being a growing small business, it's been seamless to integrate and has taken a huge workload from my plate. I like that employees have the option of clocking in and out remotely, and I have the accessibility to login anywhere.

Recommendations to other buyers: I'd love an automatic paid holiday option. I recently forgot to add in a paid holiday for my employees...having the ability to set these up automatically would be amazing.

Vendor Response

by Buddy Punch on September 21, 2016

Thank you for your review Rachel, we appreciate it. I'm glad that Buddy Punch was able to take some of your workload off of your plate, that's exactly what we want to do! We will also take your request for automatic holidays to be added into timecards into consideration for future development, I can definitely understand the need. Thanks again, we appreciate your business.

Buddy punch is easy to use and exactly what we need for our small business.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use and out techs have no complaints. If the techs make any mistakes, they are very easy to correct. I have had no complaints, and we have been using this software for over a year.

Overall: Keeps track of our employees hours and no need to use time cards or time clocks.

Vendor Response

by Buddy Punch on August 29, 2017

Thank you Amanda for your review and your continued business, we appreciate it. I'm glad that your employees like using Buddy Punch and they fine it easy to use. We really do keep ease of use in mind when implementing new features. Thanks again.

Great support and customer service!

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use to track hours, create locations, and run payroll. Customer service is easy to reach and very responsive.

Cons: The map/GPS location seems to be off every once in a while, but overall it's a great feature. No other real cons. I'd like to see more reports!

Overall: Easy to track employee hours/location and run payroll.

Vendor Response

by Buddy Punch on May 22, 2017

Thank you for your review Vanessa. I'm glad we were able to provide great support and that Buddy Punch has made it easy for you to track hours. In regard to our GPS feature we report back the GPS location that the device is reporting, so results will vary based on what device is reporting back a location. I'm glad that Buddy Punch has made running payroll easy for you, we appreciate your business.

Very easy to use and great price.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the price. Also, you can chat live if you are having issues and they are very helpful.

Cons: Emplyees can clock in with their phones. This is the one feature that I do not like. I feel employees should only clock in from the terminal / location where they are working.

Vendor Response

by Buddy Punch on December 15, 2017

Thank you Rita for your review, we appreciate it! I'm glad to hear you're finding us easy to use and that our live chat is helpful for any questions you have. Also, we do have a feature called IP Locks, which forces your employees to punch in and out from a specific IP address. This would make sure that your employees are not using their phones to punch in and out. Let us know if you have any other questions, thanks again!