Who Uses This Software?

Our focus is on businesses from 1 to 1,000 employees. We offer a simple and reliable time clock for employees with some great features including GPS, Integrations, Google SSO, job codes, and more!


Average Ratings

433 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Pricing Details
    Pricing based on how many active employees per month. Admins are free.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Buddy Punch
  • buddypunch.com
  • Founded 2013
  • United States

About Buddy Punch

Punching in & out is intuitive for your employees & easy for you to view & export time. Employees can clock in using a browser or our Google, iOS, & Android apps. You can view who's working, their GPS position or even limit where they can punch. We integrate with QuickBooks, ADP, Paychex, & SurePayroll while also offering Excel exports. Advanced features such as PTO Accrual Tracking, Punch Rounding, Job Codes, QR Codes, Automatic Breaks, & SSO are all included in our cloud based time clock.


Buddy Punch Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock

Buddy Punch Reviews Recently Reviewed!


Buddy Punch

May 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access. Easy to correct when a mistake has been made.

Cons: There's nothing I don't like about Buddy punch

Overall: Awesome 100%

Vendor Response

by Buddy Punch on May 16, 2019

Thank you Vasath for the review, it is great to hear that you're finding us easy to use!

Maintenance Company

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use. All of my employees are able to clock in and out with a touch of a button, I love the GPS tracking for clocking in and out. The reports are very helpful and clear.

Cons: I don't have any complaints, at this time.

Vendor Response

by Buddy Punch on May 15, 2019

Thank you Carrie for the review, I am happy to hear that you are making use of our GPS feature and our reporting options. We appreciate your business!

SO USER FRIENDLY!

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used many different software systems to clock my time in over the years and this is by far the best. It makes everything so easy and it is very straight forward to use.

Cons: I honestly cant think of anything negative to say about this software.

Vendor Response

by Buddy Punch on May 15, 2019

Thank you Reeti for the review, it is great to hear you are finding us user friendly!

Buddy Punch Review

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to access and make proper changes if needed

Cons: nothing really works great with anything i try to apply on time sheet or etc

Vendor Response

by Buddy Punch on May 13, 2019

Thanks for the review Sanela, great to hear that you're finding us easy to access and edit.

Great value for the investment

May 06, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch is easy to use for managing our remote team members. It's easy to set them up in they system, establish their locations, and manage how they can punch in and punch out.

Cons: Now that the scheduling feature has rolled out, that takes away the only major Con I would have listed. There are still some bugs within the scheduling functionality, however, I'm quite certain the amazing support team is working on resolving any remaining issues.

Overall: Working with the Buddy Punch support team has been such a wonderful experience. The team is responsive, and eager to assist. Any questions we've had, whether using the free trial, or after we signed up as a customer, have been answered quickly. What a great platform.

Vendor Response

by Buddy Punch on May 07, 2019

Thank you for the review Rick, it is great to hear that you're finding us easy to use and that our support has been a wonderful experience for you! We appreciate your business.

Buddy

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to use on phone and able to see my location

Cons: Hard to change time if clocked in wrong

Overall: Great

Vendor Response

by Buddy Punch on May 06, 2019

Thank you for the review! If you need to change your time you will use the "Edit" button. Change requests will go to your manager to approve.

User Friendly

May 03, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the overall simplisicity behind it. User to train my new hires on and easy to navigate through

Cons: The scheduling feature should come with a few more options, such as I should be able to allow my entire team to view our team schedule. Instead of only being able to view their own schedule.

Vendor Response

by Buddy Punch on May 13, 2019

Thank you Anthony for the review, it is great to hear that you are finding us user friendly. We have many scheduling additions that we're working on, stay tuned!

great resource for time keeping

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: the website is self explanatory, easy to use and keeps all the records for you.

can't really ask for more.

Cons: the web site signs out automatically however the saving grace is the clock keeps running till you actually punch out.

problem there becomes when you forget to punch out and to manually edit.

Vendor Response

by Buddy Punch on May 06, 2019

Thank you Hershel for the review, it is great to hear that you're finding us easy to use!

Review

May 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use. (I am not going to make something up here as I have not used it long enough.)

Cons: I don't like that when you first log on there is a lag after punching in. You can't tell if you have actually punched in or not. Mostly, you need to punch in twice, then toggle down to see if you're time is there.

Overall: I like it

Vendor Response

by Buddy Punch on May 02, 2019

Thanks for the review Renee, glad to hear you are finding us easy to use. When you punch in or out your status changes at the top of the page, to tell you if you are punched in or out. You'll never have to punch in or out twice. Thanks again!

Short period of usage, but so far so good.

Apr 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it is streamlined and easy to use. the dashboard has only the information I need to look at. having the ability to see where my employees were at when they check in and out is a plus.

Cons: Would like to see some way of inputting expenses aside from the notes on a daily entry form.

Overall: So far so good on our free trial. if it doesn't show nay major drawbacks we will be leaving our much more expensive current system for this easier to use one.

Vendor Response

by Buddy Punch on May 01, 2019

Thanks for the review Sam, it is great to hear that you are finding us easy to use. Also thanks for the suggestion on expenses, that is on our customer request list as a future enhancement. Thanks again!

Simple,

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This program brought my building into the 21st century. Some of my staff aren't the best at technology but they were able to easily figure out Buddy Punch and now use it with ease.

Cons: I really haven't had any issues yet with the program. I contacted Customer Service once and they were amazing and fixed my problem quickly (it was a user error).

Overall: My staff is clocking in and out with ease. There is no need to keep that dated punch clock around the building. I can pull info from where ever I am. It's great!

Vendor Response

by Buddy Punch on April 24, 2019

Thank you for the review, it is great to hear that you are finding us easy to use. Glad we were able to help bring your business into the digital age!

Capterra loader

Perfect for managing your employee's pay

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Managing remote personal assistants can be time-consuming and sometimes a worry. This has helped me tremendously keep track of my assistant's pay and ensuring a clean and smooth process.

Cons: Privacy can be breached slightly with mandatory picture and geographic proof prompts for some individuals.

Overall: An excellent and time-saving piece of software to track employees.

Vendor Response

by Buddy Punch on April 23, 2019

Thanks for the review Janet, it is great to hear that we've been a tremendous help to your business! The photos on punches and GPS features are optional and are off by default. Thanks again for the review.

Easy to use

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Free trial is great if you are looking to switch your time tracking software. Gives you an idea of the interface.

Cons: GPS tracking is a little creepy. Wouldn't like it if my employer implemented this.

Overall: Positive!

Vendor Response

by Buddy Punch on April 23, 2019

Thank you for the review Olivia, it's great to hear you're finding us easy to use. The GPS will report on the location during punches in and out, we do not monitor location during a shift. Thanks again!

Buddy Punch

Apr 12, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's meticulous in it's own aspect. It can back date updates for the people who respond better in a deadline induced panic.

Cons: The UI could be more interactive and it could perhaps include an API for overtime hours calculation.

Vendor Response

by Buddy Punch on April 16, 2019

Thanks for the review Chehel, it is great to hear that you're having a good experience with Buddy Punch. We do have an API available, I'd be happy to share additional details on it. Thanks again.

Capterra loader

Timed Employees

Apr 11, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We liked the 30day free trial. Allowed us to decide if it was right for us or not.

Cons: The time clock tracking didn't sync with our system right away causing a day or so lag.

Overall: Overall, it was a win win not having to buy right away and being able to try it out.

Vendor Response

by Buddy Punch on April 12, 2019

Thanks for the review Derek, it is great to hear you had a good experience with the trial!

Buddy punch makes keeping track of my employees 100% more efficient !

Apr 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to keep track of my employees hours. I no longer have to manually do it in an Excel document.

Cons: Works better on a desktop, still bugs with using an iPad

Overall: overall having my employees punch in and out using body punch has been super efficient!

Vendor Response

by Buddy Punch on April 12, 2019

Thanks for the review Kelley, it is great to hear that we're helping you improve efficiency! If you're having any trouble with the iPad app please let us know so we can help troubleshoot. Thanks again.

Awesome software and easy to use!

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have a customized report for each employee and I was able to eliminate paperwork.

Cons: So far I have no complaints. I will probably need more time.

Vendor Response

by Buddy Punch on April 12, 2019

Thanks for the review Alfredo, it's great to hear you are finding us easy to use!

Easy to use

Apr 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is easy to use and easy to correct if you make a mistake. Simple, basic formula to follow.

Cons: I clocked out on my phone one day and it didn't register. Then I got an email saying that I'd been clocked in for 20 hours. Hasn't happened before. Hopefully it was just a fluke.

Vendor Response

by Buddy Punch on April 09, 2019

Thank you for the review Lori, glad you're finding us easy to use!

Buddy Punch

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The 30 day free trial was excellent. Much easier that the way I was providing the time to my accountant. I like that it syns with Quickbooks online.

Cons: None. I had no issues with this product.

Vendor Response

by Buddy Punch on April 04, 2019

Thank you James for the review, it is great to hear you are finding us easy to use. Yes we have integrations with both Quickbooks Desktop and Quickbooks Online.

Buddy Punch

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch is very easy to use. I love that everything is so easy.

Cons: I would love to see more vibrant colors.

Vendor Response

by Buddy Punch on April 04, 2019

Thank you Jannel for the review, it is great to hear that you are finding us easy to use!

Buddy Punch

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Can edit if forget or get busy and don't clock in or out on time.

Cons: One more thing to remember to do, because we as a district still need to turn in paper time sheets.

Overall: Not applicable

Vendor Response

by Buddy Punch on April 03, 2019

Thanks for the review Cindy, it is great to hear you are making use of our editing features. Hopefully your district can move away completely from the paper time sheet requirement!

Capterra loader

Buddy Punch make tracking time easy

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Buddy Punch allows us to easily track time and to do job costing for each one of our shows. Setup is easy and allowing all employees to clock in with their GPS enabled device saves us loads of time

Cons: There isn't much to not like. As with any SAAS software that costs can be high for a small business but overall, Buddy Punch is very affordable for the product that you get.

Vendor Response

by Buddy Punch on April 03, 2019

Thank you Robby for the review! It is great to hear that you're finding us affordable and easy to use. I'm happy to hear that we are saving you time! Thanks again.

Buddy Punch review

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It was very easy to navigate and to use from the first time.

Cons: I cant say I found any cons so far, its only been two days.

Overall: very good

Vendor Response

by Buddy Punch on April 02, 2019

Thank you for the review Rodrigo, it is great to hear you are finding us easy to use!

Buddy Punch Review

Mar 29, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is straight-forward to use when punching in or out. I also like that I can see my historical clockins/outs for the time period by scrolling down.

Cons: It is confusing when you have to add a paid time off or simply a clock in or clock out that I missed somehow. Having an easier way to add/delete clockins would help a lot.

Overall: Overall I am very happy to say Buddy Punch is much simpler and quicker than previous methods I have used in the past at other organizations.

Vendor Response

by Buddy Punch on March 31, 2019

Thanks for the review Kevin, it is great to hear you are finding us easy to use. Also thanks for the feedback, your administrator controls your ability to add and edit time. Thanks again.

Buddy Punch

Mar 29, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very Easy to Use. I have not used it for very long nor had to reach out to customer care. My rating for this service are mostly neutral as i have not used it for long.

Cons: I cant look up my previous time sheets. I am not sure if it is my personal location or the system.

Overall: Good

Vendor Response

by Buddy Punch on March 31, 2019

Thank you for the review Gavin. I'm glad you are finding us easy to use. Yes you can look up your prior timecards. Just visit "Timecards" from your menu. Thanks again!

The best decision we've made!

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use on both the employer and employee side, and has wonderful data features, as well as sends reminders when pay period reports are ready and when an employee may go over overtime.

Cons: There are no cons! This is the best software!

Overall: Every interaction I have had with sales or support representatives have been quick, easy, and efficient. They have a great team and a wonderful software!

Vendor Response

by Buddy Punch on March 29, 2019

Thank you for the review Victoria! I'm happy to hear that we've been easy to use for both the employee and for the employer. I also appreciate the feedback that our customer support has been there for you when you needed us. Thanks again!

Buddy punch Review

Mar 28, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a very easy and point-blank website to use in order to clock in and out.

Cons: Sometimes I swear I click clock in and it does not register me clicking in. Has happened multiple times!

Vendor Response

by Buddy Punch on March 29, 2019

Hello Megan, it is great to hear that you are finding us easy to use! We appreciate the review.

review

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's really easy, fast, and convenient to use.

Cons: I wish it would show time in hours and minutes, rather than just hours. I would like it to say that I worked 7:30 rather than 7.5 hours. Or at least the option to change that

Vendor Response

by Buddy Punch on March 28, 2019

Thank you Karina for the review, it's great to hear you are finding us easy, fast, and convenient. We do offer the option for hours and minutes when using the web and we'll soon be bringing that same option to our smartphone apps. Thanks again!

I love Buddy Punch!

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that when you clock in and out you get to take a picture. Me and my coworkers always have so much fun with that.

Cons: I wish that your pictures would save and you could go back and look at all of them. That'd be cool!

Overall: Buddy Punch makes clocking in and out fun, easy and super fast. It also makes it easy to check how many hours you've worked throughout the week. There's nothing else like it. Buddy Punch is the best!

Vendor Response

by Buddy Punch on March 28, 2019

Thank you Hannah for the review, it is great to hear that you're finding us fun, easy, and fast to use!

It good!

Mar 27, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: What I like the most from buddy punch is that is accessible. I can do it on my phone once I'm inside of the office and it helps me to track my hours easily.

Cons: I dislike how easy it is to log in and out at once if you touch the "punch in or punch out button" for more than 2 seconds.

Vendor Response

by Buddy Punch on March 28, 2019

Thank you for the review, it is great to hear that we're helping you track your hours easily.

#I'mHere.

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use. All of my needs are in one digital place meaning requesting time off, submitting holiday pay, adding PTO, editing my punches if I happen to miss one, and keeping track of my hours worked.

Cons: Sometimes when I am coming back from a break and logging in to clock in. It doesn't always take the punch in right away which can occasionally cause a missed punch but that is rare.

Overall: My overall experience has been great. This is a much better system that at my previous job where everything was not centralized which leaves room for error.

Vendor Response

by Buddy Punch on March 27, 2019

Thank you for the review Trisha, it is great to hear that you're finding us easy to use! We do require an internet connection for punches, so on the rare occasion where you are waiting for a punch to save you'll see a "please wait" message while we establish that connection. Thanks again!

Best punch in system

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best punch in system I've used. It's extremely easy to use.

Cons: I have nothing that i dislike about this software honestly.

Vendor Response

by Buddy Punch on March 26, 2019

Thank you Ashley for the review, it is great to hear that you're finding us extremely easy to use!

Convenient and Fast

Mar 25, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can use it on my mobile phone or desktop!

Cons: It's hard to adjust time cards on mobile, so I have to sit down at my computer to do so.

Vendor Response

by Buddy Punch on March 26, 2019

Thanks for the review. To edit time cards on mobile you can view your time card and click on any time to edit it. Thanks again!

L. Bruce

Mar 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like Buddy Punch because it is web based and the app is also a plus. Easy to access and a great way to keep up with time and PTO.

Cons: My least favorite part is that it is sometimes hard to navigate if you are in a hurry. You have to go back to screens once you enter information. If you have to enter information on an employee several times you have to either hit the back arrow or search for their information again to proceed with the entry.

Overall: My employees love this system since they do not have to come to the building to login. We are a Police Department and sometimes they need to respond to a call and cannot come in to clock in until later. On the previous system we used the Officer would have to fill out paperwork explaining why they did not clock in. Now they can clock in when they get to the call location or if they forget they can punch in later and adjust the time and write a short reason why they had to adjust the time. This helps decrease paperwork and helps the employee.

Vendor Response

by Buddy Punch on March 26, 2019

Thank you Lindsey for the review, it's great to hear that your employees are loving Buddy Punch! Also thanks for the feedback, I'll message you to see what area you are referring to as you shouldn't have to hit back or search for an employee again after entering information. Thanks again!

BuddyPunch for the Average User

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The BuddyPunch software made tracking everyone's hours so much easier. Definitely a huge step up from manually filling time sheets! Schedules are easy to pull up too.

Cons: Occasional glitching sometimes creates a need to try punching in twice, but overall has minimal performance issues.

Vendor Response

by Buddy Punch on April 08, 2019

Thank you Mary for the review, it is great to hear that we're making things easier! Also please reach out if at anytime you have any issues, we are happy to help troubleshoot.

Alex's Buddy Punch Experience

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using Buddy Punch for about 7 months now with my company and It is a very simple and effective program that keeps us organized. I love the fact that I can see exactly how many hours I have each day.

Cons: The ONLY thing I would suggest is to allow us to make notes on days that have already passed, For instance I forgot to sign in one day and could not go back into the notes to let my supervisor know. Other than that, everything has been great!

Overall: overall I love using Buddy punch and would highly recommend it to other companies!

Vendor Response

by Buddy Punch on March 26, 2019

Thank you Alex for the review, it is great to hear that you're finding us simple and effective. We do have the option to add in notes to prior punches, however your administrator would need to allow you to make edits to punches. Thanks again!

No complaints

Mar 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, webcam use is a plus... able to edit aswell

Cons: You can't punch in without the photo, inconvenient

Overall: Never had problems except when our work webcam didn't work

Vendor Response

by Buddy Punch on March 25, 2019

Thank you for the review, it is great to hear that you are finding us easy to use. Our webcam feature can be turned off, optional, or required on a per employee basis. Thanks again!

Great Program

Mar 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best about his program is that it was very simple and easy to set up.

Cons: We really have no Cons' about this program.

Overall: customer service is great ! would recommend the program for sure.

Vendor Response

by Buddy Punch on March 25, 2019

Thank you for the review. It's great to hear that our customer service is there when you need us, and you're finding us simple and easy to use. We appreciate your business!

Intuitive and Easy

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how easy to use the website and app interfaces are. It very user-friendly and intuitive.

Cons: In the mobile app, seeing your past time cards / punches isn't as intuitive. It took a little poking around. But honestly, it only took a couple minutes as the platform is really simple.

Overall: Overall, it's one of the easiest ways I've ever had to punch in and out.

Vendor Response

by Buddy Punch on March 25, 2019

Thank you Lauren for the review, it's great to hear you are finding us user-friendly and intuitive!

Amazing Customer Service

Mar 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is so user friendly both on the app and online.

Cons: I haven't really found anything I dont like yet!

Overall: I was really impressed with Buddy Punch- I had been looking at a bunch of software for time keeping and this was the ONLY site that immediately asked if I needed help, didn't hide their pricing or phone number. When I asked questions on the chat I got immediate answers and also links to help me find more complete answers. While I was searching through the site it popped up with helpful hints and links as well but also let me minimize that so I could learn myself and then go back to it when I needed help. I just appreciated the transparency of the site, pricing, and help. I would recommend this software to everyone for their customer service alone, but the software is amazing as well.

Vendor Response

by Buddy Punch on March 22, 2019

Thank you Ashley! It's great to hear you are finding us user friendly and that we've hit the mark on customer service. We're always available to help when needed. Thank you for your business, we appreciate it.

Buddy Punch

Mar 20, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: A couple of things I like are how easy it is to sign in and punch in. I also liked that if I forget to punch in I can easily edit my punch in for the day. It is easy to check your hours and previous week hours as well.

Cons: The one thing I didn't like it trying to edit a punch in when you have forgotten to punch out for the day. It punches you out at midnight but when you go back to edit it, it gets confusing.

Overall: over all I really like the system because it is straight forward. Also very to punch in and punch out

Vendor Response

by Buddy Punch on March 22, 2019

Thank you Lorena for the review, it is great to hear that you are finding us easy to use. It sounds like your administrator has a feature enabled to automatically punch you out and then back in at midnight. This keeps time within each day, but it can also be disabled. Thanks again, we appreciate the review!

Clocking In Made Easy

Mar 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: -Simple design

-Works great for event staff

-Times can be adjusted with ease if someone forgets to clock in or out

Cons: Nothing. It is simple and straight to the point.

Vendor Response

by Buddy Punch on March 19, 2019

Thank you for the review, it is great to hear you are finding us easy to use!

Review

Mar 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is simple and easy to use on the daily.

Cons: At times editing time can be a bit confusing

Vendor Response

by Buddy Punch on March 25, 2019

Thank you Daisy for the review, it is great to hear you are finding us simple and easy to use.

Buddy Punch instead of an Excel spreadsheet ... TIME SAVER

Mar 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has all the features that I currently was using in my spreadsheet - but better as it took human error out of the equation! I gained the reports that tallied PTO (vacations, sick time, personal time) which I had to pull manually from a spreadsheet. Employees are able to enter their own PTO requests (again a time saver). The chat staff has been super helpful to me every single time I have messaged them. They assisted me to get the software ready for a trial run which was very helpful! Every chat session was emailed to me for future reference.

Cons: Although they are able to answer every one of my many questions; it would have been helpful to download a readable document for reference.

Overall: It has a great deal of flexibility and gives administrators/managers the ability to see who is here at any given time of the day. Managers also have the ability to approve PTO prior to it being added to the time sheet. This provides accountability for both the employee and manager. They can also schedule shift work if necessary. In running payroll, since employees will punch in, be able to track their time as well as PTO in one place; this saves me time on my end. I simply run a report at pay period end to access a summary for each employee. I still have to enter totals but will not longer have to search spreadsheet each line for notes regarding time off. The reports are very helpful and can be downloaded in multiple formats.

Vendor Response

by Buddy Punch on March 14, 2019

Thank you Telesa for the review. It's great to hear that we're saving you time, and that you're taking advantage of our PTO tracking option. Our reports can be downloaded to CSV, Excel, and PDF so it's good to hear that those are meeting your needs as well. We strive to provide great service so I'm happy to hear that we've been helpful along the way. Thanks again, we appreciate your business.

Easy and Personal

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to use, clock in and out.

Cons: It signs out often and I think the picture aspect of everything is very invasive.

Overall: I think it's a great idea but am not crazy about the picture aspect of it.

Vendor Response

by Buddy Punch on March 11, 2019

Thank you for the review Amy, it is great to hear that you're finding us easy to use. We have two photo features, a facial recognition option as well as webcam photos on punches. Your administrator controls your access to either feature. Thanks again!

Buddy Punch is easy and user friendly

Mar 04, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that you can use the app on your phone to track hours and you don't have to put times down when you track hours. It's less time consuming put just the number of hours you work.

Cons: Sometimes when we are still approving timecards, the computer switches to the new pay period and you can't find the old timecards to approve. It always takes me a few minutes to find them.

Vendor Response

by Buddy Punch on March 08, 2019

Thank you Janae for the review, it is great to hear you are finding us user friendly and easy to use. You may want to take a look at our Pending Approvals area, which allows you to approve time cards all on the same screen. Thanks again!

Trouble with missed punches

Mar 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's quick and easy to use as long as no punches are missed.

Cons: If an employee misses a punch, it is very difficult for them to correct it. You must choose midnight on two lines, then choose a new clock out (or in) time. Plus, this usually occurs the following day, so you have the following day's clock in line which makes it even more confusing. Buddy Punch won't simply allow you to correct the clock out. You must now make changes to at least 3 punches.

Vendor Response

by Buddy Punch on March 08, 2019

Thanks for the review Sarah. The issue you are facing is due to a feature called "Split Shifts at Midnight," which automatically punches an employee out and then back in at midnight. If this feature was disabled then you'd just be correcting a single punch. I'll reach out to your administrator and let them know, thank you!

Buddy punch

Mar 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can track my employees at jobs, also that it links easily to payroll

Cons: I wish it calculated the exact pay for each employee like other apps do. It just tracks the hours and I have to do the math to figure out what they made. My other app easily tells me how many hours each employee worked in a day and what the exact amount they made for the day is.

Overall: Good

Vendor Response

by Buddy Punch on March 08, 2019

Thank you Antoinette for the review, it is great to hear that you're taking advantage of our job tracking and our payroll integrations. We don't calculate pay for employees but it's an area we are considering expanding on. Thanks again.

Happy customer

Mar 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our employees have little trouble using this method for time tracking and have given us limited to no complaints.

Cons: I can't really say there is a "least" like about this software, which I guess is the best you can hope for as a software.

Overall: Many of our employees work on the road going to many customers in a day, some of this involves hours of driving, this software allows ease of tracking travel time vs time with and at the customer to do our testing.

Whenever we have had ideas for improvements or changes in the software the folks here at Buddy Punch listen and address, we've even had suggest that seemed like maybe that palm to the forehead moment for them and within 24 hours the wish we had is a reality! That is a software writer that listens and responds very refreshing!

Vendor Response

by Buddy Punch on March 08, 2019

Thank you James for the review and your continued business. We take feedback seriously with our customers with our goal to make Buddy Punch valuable to your business while easy to use. I'm glad we were able to turn your feedback into a feature! Thanks again.

We love buddy punch!

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We find the app easy to use and our guys find it easy too!

Cons: We really do enjoy it and do not have any complaints.

Overall: Buddy punch gives us one lacation to get all of our guys timesheets correct!

Vendor Response

by Buddy Punch on March 06, 2019

Thank you Hena, it is great to hear that you're loving Buddy Punch! We appreciate your business.