# Page 9 | Buddy Punch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Buddy Punch the right Time Clock solution for you? Explore 1124 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134003/Buddy-Punch/reviews

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Buddy Punch

4.8 (1124)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Buddy Punch

## Showing most helpful reviews

Showing 201-225 of 1124 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Dawit T.  
IT Manager  
Hospitality  
Used the software for: 1-2 years

### "Buddy Punch "

January 3, 2024

5.0

My overall experience with Buddy Punch has been positive. The system offers convenient and efficient ways to record attendance, providing flexibility with options like username and face ID logins. The user interface is generally user-friendly.

Pros

The most appreciated aspect of Buddy Punch system is its user-friendly interface, which simplifies the process of recording and tracking attendance effortlessly.

Cons

Navigating the web-based system becomes challenging once a user logs in with their username and switches to utilizing face ID.

Review Source

Response from Buddy Punch

January 4, 2024

Thank you for sharing your experience, Dawit. It's rewarding to know that you find our interface user-friendly and our attendance recording system efficient. We take note of your insights regarding the navigation between username and face ID logins and are always working to improve. Thanks again!

MA

Michael A.  
Counselor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Buddy Punch preferred "

June 30, 2023

5.0

Overall it’s a great service and product. No complaints.

Pros

Ease of use and the accessibility of the functions.

Cons

I would like it to easier to punch out for break. Like a set time you have, possible alarm or something to remind you.

Review Source

Response from Buddy Punch

July 7, 2023

Thank you Michael for the review, it is great to hear that you are finding us easy to use!

PM

Patsy M.  
Manager  
Medical Practice  
Used the software for: Less than 6 months

### "User Friendly "

April 8, 2024

5.0

Pros

I really appreciate how user-friendly Buddy Punch is. It's so easy to navigate.

Cons

I haven't encountered any issues yet. It has been a simple and effortless experience.

Switched from

[MacPractice MD](https://www.capterra.com/p/77177/MacPractice-MD/)

The clock-in and clock-out feature was not accessible on the new EMR system.

Review Source

Response from Buddy Punch

April 12, 2024

Thank you for your kind words about Buddy Punch! We're so glad you’ve found it easy to use. Remember, our support team is just a message away if you ever need any assistance.

WB

Waneita B.  
Owner  
Retail  
Used the software for: 2+ years

### "Best HR Helping software "

October 24, 2022

5.0

I'm very happy with my purchase. It make doing a daunting task easy and it's affordable too.

Pros

The ease of this software helps me post schedules quickly. I have three businesses and staff that float between all. The color coding system helps me see what employee or department needs attention.

Cons

In the beginning I had a few issues about blocking out time that staff are not permitted to ask for time off. This was addressed but I'd love the opportunity to take it a little further. Maybe in the future we can collaborate on it.

Reason for choosing Buddy Punch

Ease of use, clear directions so even my handicap staff and navigate it.

Review Source

Response from Buddy Punch

October 27, 2022

Thank you Waneita for the review, it is great to hear that you are finding us easy to use and navigate!

CW

Cathy W.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Small Business Life Saver!"

March 7, 2022

5.0

My experience has been very positive! I initially started using this because I was questioning some times regarding a few jobs and once I implemented it, the time issues seemed to disappear.

Pros

This product was easy to use from day one and entering the employees took no time at all. Everything is easily accessible and you can check on employees to be sure they have arrived on time to their jobs.

Cons

I do not have anything negative to say about Buddy Punch.

Reason for choosing Buddy Punch

Buddy Punch offered a full 30 day free trial which to me, was very important. You cannot always make a decision after seven or 10 days which is what most competitors were offering. I was able to add employees quickly and started to monitor times immediately.

Review Source

Response from Buddy Punch

March 9, 2022

Thank you Cathy for the review, we appreciate the kind words. It is great to hear that you are finding us easy to use and that your experience has been positive!

DJ

David J.  
President  
Veterinary  
Used the software for: 2+ years

### "Employee Scheduling"

October 2, 2023

5.0

Besides being easy to use, the buddy Punch team is knowledgeable and can answer any question you might have about the software.

Pros

Easy to use. Many of my employees are students with ever changing schedules. Buddy Punch is easy to use and change schedules weekly or even daily as things come up. BP tracks the time the employee is logged in so I don't have to.

Cons

No cons. It does everything I need in scheduling and time tracking.

Review Source

Response from Buddy Punch

October 4, 2023

Thank you David for the review, it is great to hear that you're making use of our scheduling feature and that everyone on your team is finding us easy to use. We appreciate your business!

CH

Cherisse H.  
Teachers Aide  
Education Management  
Used the software for: 2+ years

### "Buddy Punch Life saver"

October 24, 2023

5.0

Pros

As a user of Buddy Punch it allows me to be able to track my hours and be able to receive the correct compensation for the time that I work. It is very user friendly and allows me to clock in and out from anywhere on campus.

Cons

I really don't have any issues with using Buddy Punch.

Review Source

Response from Buddy Punch

November 21, 2023

Cherisse, it's wonderful to hear how Buddy Punch is effectively supporting your role as a teacher's aide. Your positive experience is exactly what we strive for. Thank you for sharing!

SR

Shawnea R.  
Medical Coordinator  
Individual & Family Services  
Used the software for: 2+ years

### "We Love Buddy Punch"

November 17, 2023

5.0

We will always use buddy punch, It works for Us.

Pros

We like that its easy to use and very convenient. It's nice to be able to pull time & take time off, from the use of your mobile phone.

Cons

I don't like the pop-ups. When you try to go into the settings, it's hard to navigate what you can control on the pop-up messages.

Review Source

Response from Buddy Punch

November 17, 2023

Thank you for your feedback, Shawnea! We're thrilled that you find Buddy Punch convenient and user-friendly, especially when using it on your mobile. Your satisfaction with our service is our top priority. Thanks again!

JN

Janaki N.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent punch card system"

May 20, 2022

5.0

Buddy punch helps to keep track of the hours worked, PTO. This really helps the payroll person and all the employees and employer.

Pros

Buddy is the most realizable system to keep track of the hours that an employee work. This creates almost no confusion in the payroll which keeps everyone happy.

Cons

There is no negatives that I can think about for buddy punch. I would really recommend to all my friends.

Review Source

Response from Buddy Punch

May 24, 2022

Thank you Janaki for the kind words, it is great to hear that you're finding us to be a reliable solution.

KH

Kim H.  
Manager  
Construction  
Used the software for: 6-12 months

### "Simple to use"

June 7, 2022

5.0

So far, the Buddy Punch App has saved me time with the weekly payroll timecards. I don't have to depend on the employee turning in their timecard in person on Monday morning. It is especially helpful because they work on multiple jobsites and not in the office

Pros

I like that the employees can clock in and out on their phones since we have construction sites where there isn't a mobile office. It also lets them select the job they are working for so we can have accurate billing. It is helpful for our laborers who are often on multiple projects throughout the day. As an administrator, I like that I can access it from my phone or desktop. I use the feature to filter out the hours bases on the job, I like that I can see all the hours worked on a job for the week, and it is totaled up for me. we also use the GPS feature, I like that it shows me where they were when they clock in, in particular if they meant to select a different job and picked one by accident, we can narrow it down by GPS

Cons

It don't have a least favorite part about the software. It just takes a minute t become familiar to the options and how it works.

Reason for choosing Buddy Punch

It had a lot of features that a construction company needs

Review Source

Response from Buddy Punch

June 16, 2022

Thank you Kim for the review, it is great to hear that you're making use of our GPS feature and that you're finding us easy to use. We appreciate your business!

SP

Sandy P.  
Billing Specialist and Executive Assistant  
Accounting  
Used the software for: 2+ years

### "My Buddy"

June 2, 2023

5.0

Not having to sign in at the office is a plus for remote workers. The APP is easy to use

Pros

As a frequent remote worker, the ease of access from my mobile phone makes it easy to sign in and out. I call it MY BUDDY.

Cons

Occasionally the mobile application fails to sign in or out even though it appears it has. I am thinking this could be a wi-fi issue?

Review Source

Response from Buddy Punch

June 6, 2023

Thank you Sandy for the review, it is great to hear that you are using us remotely and you're finding our app easy to use. We appreciate it!

VR

Verified Reviewer  
Human Resources  
Consumer Goods  
Used the software for: 6-12 months

### "Great time collection option"

October 8, 2018

5.0

Pros

I was looking for a time collection option for our temporary employee staff. We have anywhere from 15 to 30 temporary employees on staff from different agencies on a weekly basis. It was a chore to have paper time tickets from multiple agencies and making sure the hours were approved by the supervisor was difficult as well. Buddy punch allows all Temp employees to punch in on one clock and it takes their picture so I can verify it was them. We have an IPad set up for this purpose only. At the end of the week I can easily run a report by staffing agency and send the reports to them so the temporary employee can be paid.

Cons

In the beginning we had issues with the IPad not not running the app correctly. I am not sure if the issues were on our end or if they were with Buddy Punch but we had to reload the program once a week it seems for the first couple of months. I am happy to say things are working much smoother now and I rarely need to reboot the IPad.

Review Source

Response from Buddy Punch

October 10, 2018

Thank you for the review, it's great to hear that you're finding our reporting options easy to use and that you're taking advantage of our webcam feature, which you can setup to require a photo of an employee on punches. Also good to hear that any issues with your iPad have been resolved. Thanks again!

RC

Rhonda C.  
Manager of Safety and Security  
Education Management  
Used the software for: 1-2 years

### "The Champion of Employee Time Tracking"

January 18, 2024

5.0

Pros

Buddy Punch is super easy to use, and has all the features one would need to have an efficient time tracking system. The customer service is top tier, and the reps are incredibly knowledgeable. Not only is Buddy Punch easy to use, but it is affordable, even for a small business. I've recommended Buddy Punch to others, and they love it. Glad I found them.

Cons

There aren't any cons that I have come across since using Buddy Punch.

Review Source

Response from Buddy Punch

January 19, 2024

We're absolutely delighted to know that Buddy Punch has been super easy to use and efficient for your time tracking needs, Rhonda. Your kind words about our customer service and the affordability for small businesses are greatly appreciated. It's wonderful to hear about your recommendations and the positive feedback from others. Thank you for being such a strong advocate for Buddy Punch!

MH

Misty H.  
Executive Director  
Real Estate  
Used the software for: 6-12 months

### "Great Software "

March 1, 2022

5.0

Pros

This software is user friendly and easy to learn how to use. It provides more than just time accounting. Employees can schedule time off. It provides accurate data concerning payroll dollar amounts. Overall, it is a great asset to our organization. Buddy Punch compliments our payroll software and helps ensure payroll accuracy.

Cons

I have been unable to figure out how to keep track of PTO time.

Review Source

Response from Buddy Punch

March 2, 2022

Thank you Misty for the review, it is great to hear that you are finding us easy to use. We have both Paid and Unpaid time off, and we'd be happy to help you with the Paid time off setup. Thanks again!

JW

Josh W.  
Board Operator  
Broadcast Media  
Used the software for: 1-2 years

### "Good Product"

August 8, 2019

5.0

Pros

It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.

Cons

I don't really have any complaints. Maybe the only thing I don't like is that any time I have to make an adjustment (perhaps I forgot to clock out and it automatically logs me out after 11 hours, or I have to adjust a past day's time) it keeps it at "pending" and requires approval from my supervisor. This makes sense, but I'd make one exception- If I'm adjusting the time stamp to shorten my hours, I think it would make sense to not require supervisor approval. Obviously an employee suddenly changing their clock-in times to appear longer should require a supervisor's approval, but shortening the time seems to me like it shouldn't need approval. Or, allowing the employer to decide the settings to assign which situations do or do not need supervisor approval (or perhaps this is already the case and my employer just set it up this way, I'm not sure).

Review Source

Response from Buddy Punch

August 9, 2019

Thank you for the review Josh, it is great to hear that you're finding both the website and our smartphone apps well designed and easy to use. In regards to permission for changes yes your administrator controls whether or not you need approval. Thanks again!

JJ

Jennifer J.  
operations manager  
Warehousing  
Used the software for: 1-2 years

### "simple "

August 8, 2021

5.0

Pros

This software is quick and easy for our employees. Being able to clock in and out on an iPad makes it so much easier than having to take turns using a computer. The photo feature keeps the employees accountable so there is no clocking in/out for other employees. We can pull reports whenever we want and customer service is readily available for anything we may need.

Cons

I do not have anything bad to say about Buddy Punch, we love it.

Review Source

Response from Buddy Punch

August 11, 2021

Thank you Jennifer for the review, we're happy to hear that you're making use of our photos on punch feature. We appreciate your business!

SI

Susan I.  
Office Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent Customer Service"

June 10, 2019

4.0

Whenever I have a question that I can't find in the FAQ or a billing issue, they are super friendly and quick to respond. I even accidentally got charged for a full year subscription when I wanted to go monthly, and they refunded me immediately after contacting them. CSR is very helpful, and always quick to respond!

Pros

I like that you can require a photo and location for your employees when clocking in, and can monitor them pretty easily. It is really easy to set up, and you can put extra data in your employee files to have it all in one place. I also like that I can assign managers over certain employees, so they can monitor their own departments and approve accordingly. The facial recognition feature is super helpful when a bunch are clocking in on one device!

Cons

I find the navigation of the site is a little complicated at times. I tend to have to look around for a few minutes or hit the help to find a certain feature that I am looking for. Most of the time they have the feature, I just can't remember where I found it last time. The app isn't super helpful as the administrator. It is much easier to approve time-cards and review employee activity through the website vs the app. (The app is pretty much good for clocking in purposes only.) Wish that your facial recognition picture worked for punching in even if you use the "log in" feature vs the "punch" one. (Currently you have to take two pictures when using the "log in" with facial rec. option for punching in.)

Reason for choosing Buddy Punch

The name! It stuck out to us, and seemed comical. We love it!

Review Source

Response from Buddy Punch

June 11, 2019

Thank you Susan for the review! It is great to hear that you're finding our customer service excellent and that we've been easy to setup and have all the features you are looking for. Thanks for the suggestion on Facial Recognition - we use the same photo when punching in directly but you are right, if you log in first then you take another picture. Also you can approve time cards on the app, but there's a lot of information to review so I can understand how using the web is a lot easier. Thanks again!

HM

Henry M.  
Operations Manager  
Warehousing  
Used the software for: 2+ years

### "Our partner Buddy Punch"

June 28, 2022

5.0

Our experience here for the time keeping and personal/vacation/holiday time keeping has been seamless and very easy and quick to learn.

Pros

The interaction with the the different sections is seamless once a person learns all the processes that relate to time in and time off. Having the availability of the calendar option makes keeping up with personal time very simple. The features that allow changes to time and scheduling are made simple and are quick and easy to perform.

Cons

Integration with our payroll service could be easier and more user friendly

Reason for choosing Buddy Punch

Ease and record keepomng

Review Source

Response from Buddy Punch

June 29, 2022

Thank you Henry for the review, it is great to hear that you are finding us simple and easy to use. I'm glad that our Time Off tracking feature is working out well for your business.

MG

Mia G.  
Administrator  
Construction  
Used the software for: 6-12 months

### "Easy and simple to use"

March 25, 2020

5.0

This program does exactly what i want it do. I needed a simple time keeping app where i could customize things to suit each employee and I found it. They haven't had any issues minus forgetting to clock in or out but those are easy fixes. If i have any questions i just use the messaging center and someone is always quick to respond and they have always been able to solve the problem or clarify something i may not Have understood.

Pros

The ability to control what employees are able todo like adding time that was forgotten some employees require an approval so i am able to confirm they're where bouts prior to approval. Its very easy for me to go in and add or fix employees time. I also like that i can turn the gps tracker on and off. I like the ability to track where employees are Because prior to this app we had an employee who was being dishonest about where they were and it cost is money when it came to billing customer.

Cons

Wish i could print all the time sheets for the employees at once instead of having to individually print each employees time card from excel. Its a Minor inconvenience but ot would save time

Reason for choosing Buddy Punch

Employees comments on how they disliked It because it was not easy to use and the GPS tracker was always on even after hours, which drained their batteries. Other business owners complaints on user friendliness and being limited to what even they were able to control.

Review Source

Response from Buddy Punch

March 26, 2020

Thank you Mia for the review! It is great to hear you are making use of our GPS and time editing features. We do have a report that can batch all time cards together in PDF format called our Employee Detail report. I will reach out to you. Thanks again!

MC

McKenzie C.  
Compliance and Customer service manager  
Consumer Services  
Used the software for: Less than 6 months

### "Review for Buddy Punch"

January 29, 2024

5.0

We love it, it is simple and easy to use for everyone

Pros

The best part about buddy punch is the simplicity of it

Cons

Me and my team have not had any cons with buddy punch

Review Source

Response from Buddy Punch

January 31, 2024

It's wonderful to hear that the simplicity of Buddy Punch is working so well for you and your team, McKenzie. We're thrilled that you haven't encountered any cons and are enjoying a smooth experience. Your positive feedback is greatly appreciated. Thanks for being part of our community!

GW

Glenda W.  
Customer Service Representative  
Construction  
Used the software for: 2+ years

### "Easy to Use"

March 27, 2023

5.0

Pros

This is an easy product to use for management and employees. All aspects of payroll are at your fingertips.We handle many different project and Buddy Punch makes it easy to track the hours we're using. Awesome product.

Cons

Some aspect of use can be difficult for employees to understand, but it's usually on their part. Once they get the hang of it , it usually a cinch.

Review Source

Response from Buddy Punch

April 5, 2023

Thank you Glenda, it is great to hear that you're finding us easy to use from a management and employee perspective. We appreciate your business!

VR

Verified Reviewer  
Data Steward  
Hospital & Health Care  
Used the software for: 1-2 years

### "If you have lots of employees and want to keep track time, then this is your best shot."

May 31, 2023

5.0

Since I work with the company I use this software and I pretty much like it.

Pros

It's pretty easy to use, not complicated and is pretty less time consuming.

Cons

On very rare occasions, the system gets lagged.

Review Source

Response from Buddy Punch

June 6, 2023

Thank you for the review, it is great to hear that you are finding us easy to use!

AP

Angel P.  
CUSTOMER SERVICE  
Consumer Services  
Used the software for: 1-2 years

### "Easy to use "

April 19, 2023

4.0

Simple and helpful

Pros

The system is easy to use and navigates directly where you need to go . It stores information that is handy and keeps track of everyone in the system active or de-active.

Cons

That it automictically clocks out, then we have to go in and manually clear punches from certain days .

Review Source

Response from Buddy Punch

April 20, 2023

Thank you Angel for the review, it is great to hear that you are finding us easy to use and navigate. In regards to the automatic punch out, that is a feature that can be disabled. Please reach out to our support and we'll be happy to help you disable it. Thanks again!

TS

Tiffany S.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Best scheduling/time tracking app on the market in Canada"

September 23, 2022

5.0

Cannot say enough about their support. Even if the product was not as amazing as it is, I would highly recommend Buddy Punch due to the unbelievable support!

Pros

Support for users and product development is top notch. Best support ever experienced.

Cons

Kiosk punching is great, but the additional step to submit the kiosk timecard is time consuming for the supervisor/managers.

Alternatives considered

[ClockShark](https://www.capterra.com/p/155467/ClockShark/)

Reason for choosing Buddy Punch

The support and wiki documentation available. Flexible PTO creation and tracking.

Review Source

Response from Buddy Punch

September 27, 2022

Thank you Tiffany for the review and kind words! Whenever we develop new features we keep ease-of-use at the top of our minds, but also know how important it is to have fast and knowledgeable support. It is great to hear that it shows. We appreciate your business!

TW

Thomas W.  
Manager  
Construction  
Used the software for: Less than 6 months

### "User friendly both to administrator and employees."

March 19, 2022

5.0

Overall the experience has been great. I just needed to figure out how to get all the details I needed set up and once all were completed the software does all the work for me.

Pros

Simple interface for mobile punches. My employees had no trouble instantly using and understanding the various permissions they had.

Cons

Difficult to work out my goals for the software and getting immediate help one on one from tech support. The messaging tech support works, but it was time consuming on my end. The one on one video support was helpful for working out some questions that I had.

Review Source

Response from Buddy Punch

March 23, 2022

Thank you Thomas for the review, it is great to hear that you and your employees are finding us user friendly. We appreciate your business!

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