PrestaShop

PrestaShop

4 / 5 20 reviews

Who Uses This Software?

SMB, Enterprise


Average Ratings

20 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • PrestaShop
  • www.prestashop.com
  • Founded 2007
  • United States

About PrestaShop

Prestashop is the best way to sell online. 100% free of cost, it takes just minutes to have your beautiful store online and selling in no time!


PrestaShop Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

PrestaShop Reviews Recently Reviewed!

The easiest way to having a professional ecommerce business

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use in everyday situations, the stability through upgrades and the easy of customizations for the front end are top notch. Also the ease to integrate a tone of great themes and modules. The large following it has on forums and discussion boards.

Cons: The seo factor of the website is not that great. I do think that it can be upgraded, in fact I frequently use one or two after market modules to make it seo friendly.

Overall: The best looking online store for our business, with tons of complete house building materials and info.

Shopping cart software with the shortest learning curve, clear templates and design, very convincing

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clear and clean code, template based on smarty and bootstrap (hence lots of possibilities), all important features included, easy to extend. Best experience for a developer. Backend easy to use, includes statistics and guides for successful selling. Great export/import tools. Great and polite(!) community.

Cons: CMS capabilities are quite reduced, upgrades not always easy, most plugins and templates are commercial.

Overall: I use it for more than 20 web projects - not only shops - and it is creating very strong revenues for my company.

this company is a fraud

Sep 02, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: I have no pros as soon they don't work with the customer, they are a scammers and they should be shut downBought a theme and didn't worked with the last version. Asked refund. Developer accepts refund but prestashop doesn't refund my money. That's why I quick understand that after I bought the theme I was interested in another one and told them to keep the money and pay them the difference and give me the other theme. They say don't want because they work differently. Yes, they do. They are a fraud. Opened the dispute to PayPal and now I'm waiting... avoid them.

Overall: none

Good CMS to start with. Easy to use, good out of the box

May 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like it already looks good just installed. The default theme if fine, you can simply upload your products.
The interface is smooth and very intuitive.
Presta is quite popular so the majority of the plugins will be available on Presta as well.

Cons: - Limited configuration and customizations options
- Themes and plugins are quite expensive
- Hard to expand the shop, modules are expensive

Overall: Good CMS to start an e-shop.

Prestashop

Feb 24, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I setup a website using prestashop, found it fairly easy to use, and very customisable. modules are easy to come by and even build yourself.

Best E-commerce Solution

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You will find most of the features you may need.
Multiple languages.
Multiple currencies.

Cons: Not able to modify some things, however you will be able to find third-party modules.
I did not have the best experience with customer support so maybe you will have to know about it, use the community support or have someone specialized in it.

Overall: I have been using it for about 5 years. So far, I cannot imagine my business without it. It has most of the functionalities you may need and there are a lot of third-party modules providers that will help you with special and specific features you may need.

Recommendations to other buyers: Not for a while, as the update it, it will work better and better.

Most e-commerce platform used

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Prestashop is the best e-commerce solution for SMB and sometimes larger companies.
It provides all the functionality required to manage online sales. First implementation is simple thanks to all the modules and themes available in the Market place.
If you need to go further, you need some configuration or development skills but there are a lot of possibilities to extend the product. Latest version (1.7) is very powerful and focus on the merchant requirements.

Great eCommerce system, easy to use

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to deploy. Free of costs. Very well documented and easy to employ new customized features.

Cons: Nothing bad to say .

Overall: Prestahop is my personal favorite eCommerce system to use. Easy deployment, I can have a basic shop up in 30 minutes or less ready to sell products without extensive modifications to the system or my servers. Supports the major payment gate systems as well as popular shipping services. Customization is easy with its documentation. It's very straight forward and very detailed.

Didnt like it at first but after learning it, its a great cart solution!

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: lots of details available and simple to use once you learn where everything is located.

Cons: support is non existant, good thing there are forums and other users that help when trouble arrises.

Overall: Ive been managing the webstore for a customer of mine for 2 years now, even through the learning phase was tedious i am very comfortable with it and even handled the upgrade from v1.5 to v1.6. Pleased with everything!

Motors in Internet

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I sell motors in Internet thanks to Prestashop. And I make a lot of new contacts. Its very easy to use, by me and by my costumers.

Surprising software

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I created my own online shop without being specialized in Informatic and Internet. I learned the functionality very easily. I don't sell millions of chairs a month but I am starting to do good businesses. Great experience.

One of the best user-friendly free shopping cart software

Nov 08, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've started using the PrestaShop around 2 years ago and I'm still into this system.
The experience with the system I got during all this time and throughout my several projects is enough to write ah honest review about the system.

Starting with the advantages, the biggest advantage of the PrestaShop is its huge support community which is the best ever help a developer can dream of. Discussion boards with active users make a big difference. Furthermore, one of the biggest advantages is also the administration panel of the PrestaShop which is way easy to use than say other competitor platforms. What's more important for me is the extended functionality and efficiency. The function ility is far more than any user would ever think to want to have on their websites and as for efficiency, PrestaShop is lightweight and well optimised, thus not loading the servers.

As for the disadvantages, there are of course some. The biggest disadvantage is that most of the most useful functionalities require the additional investments to have installed in my PrestaShop. What I also noticed, in a case of big products quantity, Prestashop does not function as well as it initially did.

To conclude, PrestaShop is good for starting the e-commerce. The system works well with medium or a small number of products, but PrestaShop's efficiency, when there are 100 products isn't any better than when there are 1000. Overall, I would suggest this to the beginner in e-commerce users.

Ecoomerce for Free

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and Free to start ecommerce experience

Overall: Is easest way to start a ecommerce projetct, you have allways that you need. Secure, fast and very easy to use.

Excellent and very useful

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatile, easy to learn, easy to manage, design

Cons: Limits with big enterprise, big cost on infrastructure but you won't pay for software.

Overall: Im using this for almost three years and I have received the best user experience and administrative.

Recommendations to other buyers: Just read a lot in the forums.

Better software

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This open source solution and cloud service for free is the better solution I can find to implement e-commerce from $0. Open source model allow to contribute and increase features to make available for all the world.

Pros: Free Robust code Secure Open source Cloud for free

Cons: Iniatily thinking in european commerce

Prestashop - Don't use for lots of products

Jan 20, 2016
1/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I have three stores now with Prestashop, which I have been using for over six years. I would say that the older versions worked perfectly well and I had no problems. I would have given 5 stars in all areas. (I am talking version 1.6.0.9 or thereabouts) Unwittingly "upgrading" to the latest versions, I'm now on 1.6.0.14, has rendered Prestashop almost unworkable. It only works now for me thanks to the brilliant paid add-on Store Manager. My two sites with fewer products - 20 and 1200 respectively, work fine still. My main site, which is my main source of income has 4,500 products. I cannot edit or save products (which is where Store Manager comes in). The search indexing does not work. CSV product import will not work. Database backups always time out. There are frequent errors with Payment gateways. Every recommended update usually causes new problems. All this despite the fact that I am using the default template and have made no code changes. Support is absolutely zero. My problems have been well discussed on the forums for over two years and are common. The programmers do nothing. I am not a programmer. I have spent over $2000 on programming help over the last two years just to keep my site running - and Prestashop is supposed to be "Open Source" and free. I would highly recommend Prestashop if you have few products, but I would say that if you start to go over 2000 then in my experience it simply does not work. The programmers are too busy making add ons which they make money on, than getting the basic shell to work. Transferring to another cart now would be a nightmare, largely because of the huge number of product photos, I think about 30,000 now.

Pros: Brilliant for a small number of products, say up to 2000 - 2,500. Runs like clockwork

Cons: If you have a large number of products, don't waste your time or money, Prestashop does not work, unless you can install the old version 1.6.0.9 (download links are still available)

Great no-fees E-Commerce website

Dec 10, 2015
4/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using PrestaShop over the past year as my back-end e-commerce storefront, with a WIX front-end to bring people in, for my partner's online greeting card and wall decor business (http://www.obunny.ca). Have tried to implement the newly-introduced "grid" SKU setting to replace the standard "list" SKU setting, but the software doesn't seem to allow for it. With my PayPal transaction gateway, only about half the transactions seem to show up in PrestaShop's "Orders" stack (thankfully PayPal notifies me that a payment has come in), so I have to manually convert the shopping-cart list into an order. PrestaShop offers many free modules which can be added on to your site, including social media links, LiveChat, etc.

Pros: No monthly fees, easy integration with PayPal payment gateway.

Cons: Limited technical support, which relies mainly on user groups who might or might not respond to your question. Shipping costs do not always calculate accurately, and multiple shipping cost options (eg. regular parcel mail, Next-day Air, 2-day Air) for customers to choose from could be a nice improvement to add in. When modules are updated, it is all too easy to re-install the "default" content which the module provide, rather than continuing on with your custom content.

Easy Peasy!

Nov 17, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I used Prestashop for the first time last year for a e-commerce start up. I didn't know anything about Prestashop before. My boss told me "you'll see it's very easy to use", and he was right. I have never used an e-commerce platform so easy before. Everything is pretty straight forward when you want to add new products in your catalog. Prestashop is like a bicycle, you have learnt once how to ride a bike, now i'm sure I can still manage an e-shop!

Pros: - Well designed - easy to use - lots of modules and add-ons - Fast results

Cons: - don't forget to save when you are going into another tab

Unless you can read & write PHP Skip it!

Mar 08, 2015
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Pros includes pre-built templates, easy to configure webpages and very good back office tracking for visits, capturing customer information, creating invoices and logging and charting sales with lists and charts.

Cons include buggy shopping cart. Customers can't buy depending in device, shopping cart throws errors. Buying a pre-made template from Prestashop add-ons is deceiving as they don't cover or stand by anything sold there. Paid customer service directly from Prestashop is sub par. After 18 months on this platform I had to leave it because the even their best technical support couldn't fix it and provide a working shopping cart.

Mar 23, 2017
1/5
Overall