PrestaShop

PrestaShop


4 / 5
93 reviews

Who Uses This Software?

SMB, Enterprise


Average Ratings

93 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • PrestaShop
  • www.prestashop.com
  • Founded 2007
  • France

About PrestaShop

Prestashop is the best way to sell online. 100% free of cost, it takes just minutes to have your beautiful store online and selling in no time!


PrestaShop Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Abandoned Cart Saver
  • Catalog Management
  • Credit Card Processing
  • Discount / Coupon Management
  • Inventory Control
  • Product Configurator
  • Product Ratings / Reviews
  • Refund Management
  • Returns Management
  • Shipping Management
  • Tax Management

PrestaShop Reviews Recently Reviewed!


Great Functionality, Large Community, Rather Simple To Use, Very Extendable , Open Source

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: After trying Magento and Woocommerce I ended up with Prestashop because the other solutions I tried were either too complicated or too simple. Prestashop seems to lie somewhere in the middle.

Before I decided on Prestashop, I did some extensive research to inspect other solutions such as Shopify, Shopware and Oxid. However, the large user and developer base as well as the massive amount of addons available for Prestashop made me switch to Prestashop.

Here is what I especially like about Prestashop:

- The backend is simple enough to get used to quite quickly

- There are a lot of amazing templates you can choose from

- it's rather easy to find Prestashop developers near you, so you're not stuck with an exotic shop system nobody understands

- Multi store/multi language functionality is integrated into Prestashop out of the box

Cons: There is a big transition from 1.6 to 1.7 which is really massive and makes it hard for new store owners. Should I use the old, but stable 1.6 or use the new and potentially incomplete 1.7?

There is a huge debate about 1.7 and it seems to split the community in half. The reason is that the new 1.7 is based on Symfony, a PHP framework that is supposed to make Prestashop development in future simpler. The problem is that switching to the newest version is like switching to a complete new shop software.

Apart from that there are some quirks that are hard to understand. E.g. why the company is based in France, yet it's not fully compliant to EU law out of the box without addons and modifications.

Capterra loader

Complete solution for e-commerce development

Sep 23, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
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Pros: This free software is a complete CMS scalable and cusomizable solution for developing an e-commerce for a brand / client. It counts with a great historical versions and a big community that develops extra functionality like themes and modules so you can search for any solution you need. I see its data base very well structurated and normalized to have a good experience at Query's on them, Very intuitive on that aspect.

Cons: Since the basic process of e-commerce is well developed, the extra functionalitys that particular customer needs can transform into a big cost installing purchasing modules for it.

You need a good capacitation for successful auto - management, and a team of developmentes to customize it and have maintancement.

Overall: This has been a great solution for medium brands that process more than 100 orders per month and have some particular functionalitys of management stock with third party shared integrations

The best online shop platform I ever used

Jun 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: If you want a professional store setup you need to take a look at prestashop. Don't be scared by the rugged design, you can change it by buying a premium template builder, and build your store without the need for any code. The simpleness of the platform and easy updating, one click upgrade make it the best free software for most businesses. If you plan on having thousand and thousand of products you are in need of some key modules,but they are easily available and not that expensive. Is it a no brainer for any business man that in order to get the same quality from some other platform you should invest thousands of dollars in it.

Cons: You have to understand what you are doing, maybe whach a few tutorials, and setup your security properly, also keep in mind that are some tweaks for fast caching and the importance of using a CDN.

Capterra loader

In my opinion the best open source platform for online stores

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Easy to configure, easy to update ( one click update ), easy to install new modules and themes and builders. One of the most versatile platforms for physical and virtual goods. I have custom made for customers shops with upwards of 1 million products, imported from dropshipping suppliers.

It is very easy to manage, tons of free and premium modules and upgrades.

A solid infrastructure to rely on and different profiles with permission for employs.

Very Reliable for large amounts of traffic.

Cons: Not that great for backups.

Modules and themes don't work from 1.5 to 1.6 to 1.7, have to reorder or to download new version ( incompatible by design of the code ).

Big community but not that active.

Translations needs an upgrade, being made by contributions from authors.

Functional management system

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have been using this CMS for several years now. Of course, we use other content management systems in our work, but this one is a priority. Switched to it, since other systems are in most cases unreasonably expensive and not very functional. In PrestaShop, I like most of all the variety of functions: you can very quickly (using a template) prepare an advertising campaign, as well as duplicate a post in a social network in a few clicks. And all the statistics are collected in Google Analytics, which is certainly a huge plus.

Cons: Extra features are expensive. To select a topic or add functionality to the CMS, you will have to make a one-time payment. This has to be done not so often, but the amount still turns out rather big.

Capterra loader

One of the best CMS for shopping

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Prestashop is one of the leading platforms for ecommerce, we use it extensively on building custom made shops, but you can really just install it and upload a couple of products and you are done, have a brand new online shop.

It's very ease to use for beginners and advanced users alike.

It has top knotch addons and modules to be install, free and paid.

The dashboard is amazingly simple and you can find all the tools you just by browsing over the top categories.

Cons: It can be difficult to upgrade major versions, as you have to custom rebuild all your code and modules.

Best E-commerce Solution

Feb 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You will find most of the features you may need.

Multiple languages.

Multiple currencies.

Cons: Not able to modify some things, however you will be able to find third-party modules.

I did not have the best experience with customer support so maybe you will have to know about it, use the community support or have someone specialized in it.

Overall: I have been using it for about 5 years. So far, I cannot imagine my business without it. It has most of the functionalities you may need and there are a lot of third-party modules providers that will help you with special and specific features you may need.

Recommendations to other buyers: Not for a while, as the update it, it will work better and better.

A good option to create an online store

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using PrestaShop for many years now and I don't think to switch to another service. I like the fact that in this CMS it is convenient to work with clients. Using email, I quickly notify clients of new promotions, and the ability to synchronize with popular social networks helps to work with clients outside the site.

Cons: The engine consumes a lot of resources, which is why the server is slow. Since I used other CMS, I can say that the problem is not in the server. PrestaShop is most likely poorly optimized.

Capterra loader

Great software to use for your online store

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is one of the most undervalued softwares in the online space. You can really build your store in just a couple of minutes, with tons of modules and themes also from third parties you can have any type of store, either physical or virtual goods.

With over 1 million websites constructed with this platform is a great asset to build with.

Cons: The difference from major versions is amazing, you have to carefully upgrade on a test website, to not ruin your website. It is best done by a professional

The easiest way to having a professional ecommerce business

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of use in everyday situations, the stability through upgrades and the easy of customizations for the front end are top notch. Also the ease to integrate a tone of great themes and modules. The large following it has on forums and discussion boards.

Cons: The seo factor of the website is not that great. I do think that it can be upgraded, in fact I frequently use one or two after market modules to make it seo friendly.

Overall: The best looking online store for our business, with tons of complete house building materials and info.

Good functionality, but low stability

Oct 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We used this CMS for exactly 3 years. On the advice of our programmers, the team switched to it from Magenta. Of the advantages, I can point out a cheap tariff, a broader functionality than our previous CMS and the absence of transaction fees.

Cons: CMS is unstable, a lot of mistakes. Plugins that we acquire for an extra charge conflict with each other. For example, if you install a plug-in for currency conversion along with synchronization via e-mail, none of them will work.

Great Open-Source Product

Feb 16, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are using Prestashop for creating the most of our E-commerce products. Open-Source Platform and existing market with plugins - are the main advantages to use Prestashop for small-middle sized projects.

Cons: After updating the version of Prestashop, some of the plugins have to be recorded because the system is alerting us that there are some errors in platform update. In case you have a lot of project on Prestashop at the same time, it consumes quite a lot of time.

Prestashop is not as simple as they show, but is an option to start your online business

Jul 05, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Prestashop is one of the "cheapest" options in the market to create an online shop in a short time. It has the advantage that you can choose among many predesigned templates, which are certainly very nice and allow you to show the public your products in an attractive way. You can also set up the products in an administrative panel to keep track of the number of products available, prices, you can create discount coupons and much more. It is a complete software in the sense that you can manage the business from one place.

Cons: However, the installation, uses and features of this program are not as simple as they show in advertising. If you do not have knowledge in programming or computer science, you will necessarily need the help of a professional because there are certain functions that you will not be able to carry out by yourself. For me was a headache to load the products in the store because the program it is not so intuitive or so practical. If you bought a basic template, little by little you will realize that you will need to buy new modules to perform some important business tasks. These modules have a separate cost, therefore the final investment is much higher than you had originally thought. To solve a technical problem, you will also need to document a lot and have the time to do it. I think it is a software that you can buy and use as long as you have a professional that can guide you even before you start, because otherwise you will end up losing time and money.

Capterra loader

it a great program to star an e-commerce business

Aug 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business

Cons: It's slow, you have to save your progress several times because not always saves what you do, not that prewar web templates.

Overall: professional tools because it's a very common tool that every e-commerce business use.

Great no-fees E-Commerce website

Dec 10, 2015
4/5
Overall

4 / 5
Ease of Use

2 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using PrestaShop over the past year as my back-end e-commerce storefront, with a WIX front-end to bring people in, for my partner's online greeting card and wall decor business (http://www.obunny.ca). Have tried to implement the newly-introduced "grid" SKU setting to replace the standard "list" SKU setting, but the software doesn't seem to allow for it. With my PayPal transaction gateway, only about half the transactions seem to show up in PrestaShop's "Orders" stack (thankfully PayPal notifies me that a payment has come in), so I have to manually convert the shopping-cart list into an order. PrestaShop offers many free modules which can be added on to your site, including social media links, LiveChat, etc.

Pros: No monthly fees, easy integration with PayPal payment gateway.

Cons: Limited technical support, which relies mainly on user groups who might or might not respond to your question. Shipping costs do not always calculate accurately, and multiple shipping cost options (eg. regular parcel mail, Next-day Air, 2-day Air) for customers to choose from could be a nice improvement to add in. When modules are updated, it is all too easy to re-install the "default" content which the module provide, rather than continuing on with your custom content.

Prestashop - Don't use for lots of products

Jan 20, 2016
1/5
Overall

3 / 5
Ease of Use

1 / 5
Customer Support

1 / 5
Value for Money

Comments: I have three stores now with Prestashop, which I have been using for over six years. I would say that the older versions worked perfectly well and I had no problems. I would have given 5 stars in all areas. (I am talking version 1.6.0.9 or thereabouts) Unwittingly "upgrading" to the latest versions, I'm now on 1.6.0.14, has rendered Prestashop almost unworkable. It only works now for me thanks to the brilliant paid add-on Store Manager. My two sites with fewer products - 20 and 1200 respectively, work fine still. My main site, which is my main source of income has 4,500 products. I cannot edit or save products (which is where Store Manager comes in). The search indexing does not work. CSV product import will not work. Database backups always time out. There are frequent errors with Payment gateways. Every recommended update usually causes new problems. All this despite the fact that I am using the default template and have made no code changes. Support is absolutely zero. My problems have been well discussed on the forums for over two years and are common. The programmers do nothing. I am not a programmer. I have spent over $2000 on programming help over the last two years just to keep my site running - and Prestashop is supposed to be "Open Source" and free. I would highly recommend Prestashop if you have few products, but I would say that if you start to go over 2000 then in my experience it simply does not work. The programmers are too busy making add ons which they make money on, than getting the basic shell to work. Transferring to another cart now would be a nightmare, largely because of the huge number of product photos, I think about 30,000 now.

Pros: Brilliant for a small number of products, say up to 2000 - 2,500. Runs like clockwork

Cons: If you have a large number of products, don't waste your time or money, Prestashop does not work, unless you can install the old version 1.6.0.9 (download links are still available)

One of the best user-friendly free shopping cart software

Nov 08, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've started using the PrestaShop around 2 years ago and I'm still into this system.

The experience with the system I got during all this time and throughout my several projects is enough to write ah honest review about the system.

Starting with the advantages, the biggest advantage of the PrestaShop is its huge support community which is the best ever help a developer can dream of. Discussion boards with active users make a big difference. Furthermore, one of the biggest advantages is also the administration panel of the PrestaShop which is way easy to use than say other competitor platforms. What's more important for me is the extended functionality and efficiency. The function ility is far more than any user would ever think to want to have on their websites and as for efficiency, PrestaShop is lightweight and well optimised, thus not loading the servers.

As for the disadvantages, there are of course some. The biggest disadvantage is that most of the most useful functionalities require the additional investments to have installed in my PrestaShop. What I also noticed, in a case of big products quantity, Prestashop does not function as well as it initially did.

To conclude, PrestaShop is good for starting the e-commerce. The system works well with medium or a small number of products, but PrestaShop's efficiency, when there are 100 products isn't any better than when there are 1000. Overall, I would suggest this to the beginner in e-commerce users.

Great open source software although very buggy

Jul 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's free and relatively easy to use. I like the fact that there are lots of modules you can add on to create better functionality

Cons: There are lots of bugs in the software which never seem to get sorted and a lot of the add on modules cause conflicts with other modules.

Multifunctional service for creating an online store

Dec 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use CMS PrestaShop for a small online store of our sports club. The tool allows you to add an unlimited number of products and categories. There is a built-in analytics that works in real time.

Cons: Firstly, the CMS PrestaShop platform lacks a useful function for organizing SMS mailings to regular customers of the store. Secondly, there is no built-in product image editor.

Great Platfrom for building store

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best platfrom from I have searched, insanely simple and advanced. I was able to do pretty much everything Iwanted in this platform, selling virtual goods as well as physical. Integrated withmost ofmy suppliers and shipping companies.

Cons: I had one concern about bulk editing products, but fixed that with import/export function. It is a workaround not a fix, but still works

Excellent and very useful

Oct 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatile, easy to learn, easy to manage, design

Cons: Limits with big enterprise, big cost on infrastructure but you won't pay for software.

Overall: Im using this for almost three years and I have received the best user experience and administrative.

Recommendations to other buyers: Just read a lot in the forums.

The easiest way to open your own store

Feb 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I had to master this system from scratch. Nothing, figured out, spending only a few days and using the search. This indicates that everyone will be able to master the system, regardless of the level of preparation. It is enough to know what is Google. Today, being already an expert, I can say that the system provides a good functionality, which can compete with not all competitors.

Cons: CMS is not optimized for search engines, little worthy of templates. It is especially surprising how rarely they develop plug-ins for this system.

Can be used, but only very carefully

Feb 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The loyalty of search engines to shops on PrestaShop is ensured by the use of semantic markup of each product page, corresponding to schema.org. For each product, meta tags are described: a description, a title, and friendly references are generated. This is very important and useful when it is necessary that the site is indexed not in one search engine, but in several at once.

Cons: In the process of creating sites for clients, I noticed that if the category of goods has a paging, then automatically duplicate texts are created.

Nice but could be better

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The back-end administration that is very well designed.

The simplicity of extending the modules and making a custom one.

Cons: In version 1.7, the back-end has become really slow.

In the front-end, changing an attribute takes too long to update the product (compared to 1.6).

The mixed technologies used as half the back-end is in symphony and the other half traditional.

There is also a decision to leave out the override function but they have not yet implemented another one so it is still applicable.

Didnt like it at first but after learning it, its a great cart solution!

Dec 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
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Pros: lots of details available and simple to use once you learn where everything is located.

Cons: support is non existant, good thing there are forums and other users that help when trouble arrises.

Overall: Ive been managing the webstore for a customer of mine for 2 years now, even through the learning phase was tedious i am very comfortable with it and even handled the upgrade from v1.5 to v1.6. Pleased with everything!

Great platform to get your eCommerce site going

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money

Pros: Great platform with a user friendly interface and many features come builtin. easy to update your inventory and items on sale.

Cons: plug-ins costs can be a killjoy at times and excessive updates make it scary too. Good for a start but will realize you need to purchase some plugins somehow down the line for better management.

The engine has both pluses and minuses

Feb 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: In the process of working with PrestaShop CMS, I noticed both the advantages of the system and its shortcomings. First about the advantages. So, categories and subcategories of goods are easily formed, just customized attributes for each product, you can create additional fields.

Cons: I noticed such a negative feature: the text placed on the first page is automatically duplicated on all pages of the pagination. This is very bad for SEO. Unfortunately, we did not manage to fix this defect, because we can not interfere with the CMS code, in official PrestaShop sources there is no information about it, and our question was not answered at the official PrestaShop forum.

Shopping cart software with the shortest learning curve, clear templates and design, very convincing

Sep 15, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clear and clean code, template based on smarty and bootstrap (hence lots of possibilities), all important features included, easy to extend. Best experience for a developer. Backend easy to use, includes statistics and guides for successful selling. Great export/import tools. Great and polite(!) community.

Cons: CMS capabilities are quite reduced, upgrades not always easy, most plugins and templates are commercial.

Overall: I use it for more than 20 web projects - not only shops - and it is creating very strong revenues for my company.

Capterra loader

Ideal for your start-up

Oct 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Setting up an online store feels like a child's play on this tool. Before setting up a new e-commerce website, just go through their demonstrated sites and you will feel quite confident at the time of setting up your own customised web store.

Cons: The text in the templates they provide is written in a regional language, which do not put a good impact.

Overall: I have created a Demo store with the help of PrestaShop to show it up to my clients and almost everyone have liked it till now.

Ecoomerce for Free

Nov 03, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and Free to start ecommerce experience

Overall: Is easest way to start a ecommerce projetct, you have allways that you need. Secure, fast and very easy to use.

Simple, affordable, functional

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can say that the application can even master a beginner in the creation of sites. A very affordable and colorful interface, a large number of filters, built-in tools to hold the attention of customers, there is a block for SEO website promotion.

Cons: For all its merits, the application is too narrowly specialized, it is sharpened exclusively for online commerce. The program is somewhat heavy for the server, there is not enough training materials.

A good budget option

Mar 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Despite its simplicity, CMS PrestaShop in many respects bypasses most of the competitors. The trial version allows you to familiarize yourself with the engine in detail, and the license is available at a price even for small companies.

Cons: Functionality is an order of magnitude less than analogues. The system looks a little out of date and needs some improvements. Has a small number of templates and plugins.

We use Prestashop for developing of e-commerce projects

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Prestashop allows you to create your e-commerce and manage your catalogue Products. The process of payment and shipping are deeply developed and permit many customization. You can create many rules that allow you to distinguish your customer basis on some attributes that you can need.

Cons: The Documentation is available but it is not deep. There are many plugins that allow you to customize your e-commerce but several are not free.

Capterra loader

Works Well Enough, but You're Going to Need Your Wallet Out

Feb 21, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: PrestaShop feels to me like a good blend between Magento's robustness and WooCommerce's shortcomings. You have a lot of marketing tools and decent templates, some of them really attractive, actually. I also appreciate the ability to disable the store when needed (had a customer get overwhelmed with orders--no joke!).

Cons: The architecture is a bit wonky on the back end. If, for example, you're wanting to access the CMS, you find it under Preferences. What do you find there? Page categories and pages in those categories. That's it. I don't even know why it's called a CMS, when PrestaShop *is* the CMS. Lots of little quirks like that.

If you want to switch themes, get ready to pay big money. Very few themes are under $100, and switching from one to another doesn't usually go very smoothly (definitely not something you'd want to do live). I had a client with a 2000+ product website on PrestaShop, and it was such a mess, I just moved the whole thing over to WP and have almost rebuilt the entire thing in a month. I think it would be good for smaller shops, but if you get big, things quickly get muddy.

Overall: Nothing. I hated every aspect of it. I plan to be an advocate for not using PrestaShop in the future whenever the topic arises.

The easiest way to open your own store

Feb 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been using the system for several years. I was sorting everything out from scratch, everything turned out pretty quickly. Impressions from use are mostly positive. Although, as elsewhere, there are some nuances. The system is not widely used among webmasters, absolutely undeservedly.

Cons: The main problem is SEO optimization. You can also note the clearly insufficient number of good templates and plug-ins.

Great Platform

Apr 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Free open source platform, with lots of apps available for purchase and more user friendly back office, than Magento, OSCommerce

Cons: This was the platform I used prior to switching to Shopify. The platform was stable and had lots of apps (for purchase) to choose from. The only reason why I had made the change was because of the frequent updates that were becoming too time consuming, costly and inconvenient for my growing business.

Great product to quickly launch a simple e-commerce

May 16, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In constant evolution, this product is great, you can easily start an e-commerce with some basic internet knowledge, of course you need to learn a lot before running a successful e-commerce, but you can start small with a really low cost.

Cons: If you need functionalities you need to pay, some payed modules are, in my point of view, essential and the cost is no so small.

Overall: If you need to start an e-commerce, even a big one, you can use prestashop, it's stable, the community is great and you can find any modules you want to do exactly what you want.

From the small e-shop for a real shop, on for a manufacturer, to the biggest e-store with thousands of references prestashop can do it.

But, don't think it's all free, you have to bay some essentials good modules, and the most important the support for them to be more peaceful.

PrestaShop is a good CMS for creating online stores

Feb 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can say that at first glance, CMS PrestaShop is very attractive for the owners of online stores, because it integrates the payment system, and work with payments and orders, but it has a number of significant drawbacks.

Cons: Personally, I was not enough when working on the site in the administrative panel: when filling pages with text content, you need at least a basic knowledge of text formatting tags, since a special panel that allows, for example, to highlight the phrase in bold or slanted (as, for example, in CMS WordPress ), absent.

CMS, sharpened for the creation of online stores

Sep 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: About what online store our customers would not dream of, we can create it with PrestaShop. We choose professional templates, add an unlimited number of products and create custom solutions for payment and delivery. And the built-in opportunities for SEO-optimization of the site help to quickly promote the store in the search engines.

Cons: The transition from the old version of the software to a new one even as an experienced web programmer was difficult, I had to get used to some new options and functions.

Excellent and convenient content management system

Feb 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most of the necessary functions in PrestaShop already exist, but what not, then you can buy ready-made solutions in the store, and most of the modules there are inexpensive and they are quite high-quality.

Cons: Of course, the CMS has minor flaws that developers should be aware of, but in the end they do not affect the quality of the system.

Service for the rapid creation of online stores

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We use CMS PrestaShop to quickly create online stores. The service allows you to add to the site an unlimited number of products and categories. There is a large selection of themes with the ability to edit. Integration with eBay, PayPal and other payment systems is available.

Cons: One of the main disadvantages of CMS PrestaShop is the inability to export goods from the online store to Yandex. Market Also, CMS does not support batch file uploads in the personal account.

A good option for a budget start

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Despite the seeming simplicity, this system by its functionality will bypass many competitors. In this case, there is a good trial version. And the paid package is inexpensive. If the wizard understands the mechanics of the process, he will not let the engine go too far, correcting the process manually in time.

Cons: The main disadvantages: a few really useful templates and plug-ins. It's just a disgrace. This system is completely undeservedly ignored. It's sad, but true.

Capterra loader

The most popular platform for ecomer

Jul 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is the safest alternative to develop virtual commerce stores. stable, functional and with good SEO. The installation is not complicated

Cons: The control panel is quite simple, although at the moment of entering the products and configuring the billing module, it becomes a bit complicated, but it is only a minor detail

PrestaShop is in demand with my clients from different countries

Feb 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Regardless of the country for which you need an online store, PrestaShop is localized for more than 50 languages, among which the most common and popular.

Cons: Despite the fact that the application offers to choose one of 2000 ready-made templates, this is not enough, because even in my short practice I met similar sites.

PrestaShop e-stores

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's downloadable for free and it offers a wide range of features, templates and more.

Cons: The download version might be a bit tricky to install, if you're not a developer.

However, you can access the 'on-demand' version which requires no download.

Overall: Excellent

Convenient service for creating an online store and sales automation

Nov 21, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: When creating online stores, we most often use the PrestaShop platform. CMS provides the ability to add an unlimited number of products. A choice of a large number of templates and modules. You can create coupons and discount vouchers.

Cons: Among the variety of functions in CMS PrestaShop there is not enough built-in CRM-system for sales management. There is also no useful tool for uploading goods directly to Yandex. Market

Will be ok for most user

Oct 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: -Provide a good entry in the e-commerce market

-Multi-language support

Cons: -If you don't engage the right person for the development, could have some problem when you update the core

-Community not has much engaged than other platform.

It has multiple options to develop a purchase and sale portal, with good design and good security...

Jun 05, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has a variety of options to make sales with the client in addition to providing payment options and shipping, I think is one of the most complete systems for this type of purchase and sale pages

Cons: It is a bit difficult to use at first and it is somewhat heavy on some servers which affects the speed of the web portal, I recommend using a good hosting provider

Overall: I have had effective sales from the web portal, instant payments in addition to good security ... I recommend this system for buying and selling projects

Capterra loader

An easy system to administer for your web, I practice CMS.

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the simplicity that Prestashop has since it is easier to handle than other CMS, it has the most useful tools visible in the left panel.

Cons: I do not like the idea that you have to install add-ons to meet all your needs to build your website, this makes your server fill up.

Overall: some of the options for CMS seem limited since it is almost the same but with prestashop gives you the viability of creating web to your liking.

PrestaShop provides an adequate solution

Oct 17, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: In some respects this is pretty easy to implement. If you are looking for a very economical solution for a limited number of products PrestaShop fits the bill.

Cons: When it comes to customizing the look and feel of the software that is where PrestaShop has some issues. Little things like swapping out or moving a button can involve quite a bit of digging just to find out where to make changes.

Overall: Overall my experience has been positive. Once you get a site up and running the way you want it to look the package performs pretty well. There have been some complaints about the speed of the back-end loading but overall PrestaShop does a fairly solid job.

Capterra loader

Excellent online store management platform, easy to use and interactive

Jun 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease with which I can manage the contents and products within the platform, is very intuitive at the time of managing the platform since you do not need to be an expert to make use of it.

Cons: Actually, for me, this platform does not have any contras, because if you are a person who is entering the world of electronic commerce platforms, this is a good option to take the first steps.

Overall: A lot of learning and in an easy and intuitive way, the truth is that you do not have to be an expert to be able to use this platform since it almost speaks to you on its own.

Capterra loader

Great CMS to create online stores.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Prestashop is a great option for the development of online stores, it is free download and is highly customizable, we can integrate many tools and has a large community of users in the world and there is a lot of documentation to help us get started.

Cons:

It can be a bit difficult if we have not used similar CMS, it is easier if we have experience in website development. A lot of documentation should be read if we really want to develop a quality online store.

Overall: It is a great option to start in E-commerce. In my company we use it constantly to develop good quality online stores quickly.

Capterra loader

the best platform for ecomerce

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The process of updating items for sale and inventory is easy. Nice and intuitive interface

Cons: to improve administration, you must pay some supplements, some have reasonable prices, others are expensive

A good option for beginners

Mar 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: CMS PrestaShop is ideal for beginners who are involved in their first projects. The platform is quite simple to use and largely bypasses the decisions of competitors. There is a free version.

Cons: Functionality is an order of magnitude smaller than that provided in similar platforms. For the engine developed a very small number of plug-ins and templates.

Capterra loader

Excellent option to develop online stores.

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: prestashop is an excellent CMS for the development of online stores, has all the necessary features to develop an e-commerce site, is generally easier to use than other similar CMS and we can integrate different add-ons to process online payments. I consider it one of the best options to consider if we want to start an online sales business.

Cons: In general I like this CMS very much but if we want to develop a good online store, maybe we should buy a template to provide better visual quality, since obviously the quality of our online store will depend on our experience and skills that we have with this CMS.

Overall: Personally, this CMS is my first option to develop any type of online business.

Capterra loader

Good CMS for E-commerce

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is ideal to create your virtual store has many options of product management and inventory everything you need to create your business.

Cons: I think the templates can sometimes be very expensive and the support is not very good since I had to wait a long time for them to help me.

Overall: This is the best way to manage the content of your virtual store.

Capterra loader

Excellent for the creation of ecommerce

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is ideal for creating e-commerce websites and has beautiful templates and modules on the Internet that help us to make our site very functional, and the development is not very expensive, unlike other content managers.

Cons: It is not very customizable since the administrative options sometimes are very limited if you need to create other functions it is advisable to hire additional support or buy modules that help you.

Overall: You can create a couple of e-commerce and I'm doing great because I can handle them very easily.

Amazing modern solution

Feb 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Given that I often help in SEO-optimization projects for our clients, I really like the built-in marketing tools and integration with services such as Google Analytics.

Cons: It is not always possible to track and remove duplicate pages in the system, it is not always easy to read links that are easy to read.

Great ecommerce platform option

Jun 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: IT'S FREE. That's the first advantage of using PrestaShop. It is highly customizable and great for creating small online stores. Love the free templates and the plugins as well.

Cons: What you save on the software being free - you need to spend on an expert coder and developer. If you have no experience in coding, then you're better off with more expensive options such as Shopify. PrestaShop is highly customizable -- but only if you know how to code.

Capterra loader

Create your virtual store in record time

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is very easy to install. It has a very complete control panel and on the internet you get a large number of templates as well as a number of plugins that allow customization according to what you want.

Cons: I have had some problems when handling a very large inventory. The modules of payment gateway, being static, generate some errors with the response times of the gateways, so they must be controlled

Overall: Excellent CMS for ecommerce. Highly recommended!

Great PHP-based Cart Software!

Nov 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: PrestaShop is free and open source which means you have complete control over customizing your shop. I wouldn't consider any software that didn't give you the source code. PrestaShop has premium options as well for non-techies.

Cons: A USPS integration module is not included by default - you have to get it from a third party. This is included by default in all the other open source cart software projects out there.

Capterra loader

I used Prestashop for a few years running a few ecommerce sites. It was easy to use and updatable.

Apr 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy I can change different items on my list. I was able to add a few plugins that were needed for credit card transactions and bulk import.

Cons: The plugins cost money and you cannot test them before. It is hard to justify spending money on a product that may not work as intended.

Capterra loader

An ideal cms for electronic commerce

Apr 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: If you need to create your virtual store, look no further, it is undoubtedly one of the best content managers for the creation of virtual stores, I have created an endless number of projects and none have disappointed me.

Cons: I think the support is very expensive and the person who goes to create the project needs some training to do it.

Overall: I have created many electronic stores of excellent quality and it has not taken me long

Good CMS to start with. Easy to use, good out of the box

May 26, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I like it already looks good just installed. The default theme if fine, you can simply upload your products.

The interface is smooth and very intuitive.

Presta is quite popular so the majority of the plugins will be available on Presta as well.

Cons: - Limited configuration and customizations options

- Themes and plugins are quite expensive

- Hard to expand the shop, modules are expensive

Overall: Good CMS to start an e-shop.

Capterra loader

Solid e-commerce solution which will get you started easily.

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy to setup. No extensive configurations needed to configure. User interface is easy to understand even you don't read tutorials. Stock template is very usefull.

Cons: I don't like the documentation. Some information is not straight forward. Note, you don't have to worry on this if you are not going to create custom plugins or layout.

Overall: Prestashop help me to release a dependable e-commerce site in short period of time.

Easy to learn service

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PrestaShop is an attractive and intuitive interface that even the person who is creating the site for the first time (for example, me :))) is able to quickly explore, so we didn't have any significant difficulties in performing this task.

Cons: Unlike other similar software with the presence of open source code, the USPS integration module is initially in the off state in PrestaShop.

Good basis for the online store

May 31, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All that is required to create a quality online store, is present here. The default SEO modules can effectively optimize the pages, the control panel is clear and all this under a free license.

Cons: If you do not have experience in this business, working with PrestaShop will be very difficult for you, because the system lacks normal support and few useful materials on the Internet.

Better software

Feb 25, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: This open source solution and cloud service for free is the better solution I can find to implement e-commerce from $0. Open source model allow to contribute and increase features to make available for all the world.

Pros: Free Robust code Secure Open source Cloud for free

Cons: Iniatily thinking in european commerce

Shop mangement

Nov 13, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: -price

-customizable

-you can do a lot with this system

Cons: -not reliable all the time

-hard to operate

Overall: WE use it as our main eshop system, it is not always fast and working well but we can live with it. Once you know all the tricks it is great but fist time experience is quite difficult.

A top open source eCommerce platform

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Extensive and comprehensive backend

- Free platform with many free plugin features

- Huge expandability and design flexibility

- Robust customer and product management system

Cons: - Clunky template design with .tpl files

- Product options in backend including setting up images can be tedious

- Slow at times due to complexity and size of code

Capterra loader

create a beautiful virtual store!

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has many tools to create a virtual store, it has many add-ons to download and beautiful themes to choose from.

Cons: Sometimes it can be a headache to update it and it could be said that some modules can be expensive depending on what you are going to develop.

Overall: The projects carried out with PrestaShop are maintained with professional quality and that is what my clients like.

Capterra loader

create a web page has not been easier so far with prestashop.

Apr 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this product facilitates the creation of web pages without the need to have a great knowledge in the area of programming, its usefulness and versatility gives us the opportunity to choose templates to have a better web design.

Cons: it is limited to offering products and limited elements, since it is a preset page manager and uses the elements that each template offers us, in order to work freely we must know how to code.

Overall: is a great website manager, its ease of use makes us able to design web pages in a professional manner.

Prestashop

Feb 24, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I setup a website using prestashop, found it fairly easy to use, and very customisable. modules are easy to come by and even build yourself.

Capterra loader

Organize your store now easier and faster. With little knowledge you can manage your store efficient

Apr 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: You can organize your online store without hiring a web programmer or designer. Prestashop offers you a range of options to organize your store, from exhibition carousel to sales statistics.

Cons: Although the management of your online store is much easier, if you do not have a knowledge in the computer area you can not exploit the full range of options that Prestashop offers, it is necessary to see some tutorials to understand certain functions of your Online store

Overall: Allows to effectively orgaize each of the sales of your online store, allowing you the effective exposure of your products, as well as the administration of the store, eliminating the excessive hiring of personnel to solve store trifles

Capterra loader

Create and manage an excellent virtual store

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love it, it's ideal to create a store, since it has very complete options and statesmen to keep your store up to date, there are also many templates to esoger what I think is great.

Cons: Some templates are very expensive, and technical support is not very good, sometimes you have to wait for days to go by before you can be seen.

Capterra loader

Great for beginners

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: PrestaShop is great for those just launching. There is a free version. The backend administration is simple and easy to use. Numerous templates available.

Cons: Customer support can be costly if you need assistance. Technical skills are needed so you might want to hire a developer.

Good for small stores, bad if you want to grow and scale

Dec 12, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to install, configure and launch. In no more than one week you can run your online store and start selling online an unlimited number of products. You can do it by yourself and, in case you are not able to do, you can purchase add-ons to expand capabilities and hire any of the Prestashop partners to do it for you.

Cons: If your idea is to sell more than 1 million / year or your catalog is over 1 million SKUs, forget about Prestashop... You will need a more stable tool with better integration capabilites and a more robust core. It will be more expensive to adapt the tool, than installing an enterprise commerce tool. Prestashop is good to have your first contact with e-commerce and play, not for grow a solid online channel.

Capterra loader

On-line shop!

Sep 15, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I usually use Prestashop to create virtual stores and the results are great, I can easily manage the products, and if I install additional modules I can add new features.

Cons: The modules are a bit expensive, I also had to wait for days to get an answer to a question I asked the prestashop support.

Overall: Solved my problems regarding the development of virtual stores since I do not have to program anything

 because everything is done. I just have to manage it and customize it my way.

Great eCommerce system, easy to use

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to deploy. Free of costs. Very well documented and easy to employ new customized features.

Cons: Nothing bad to say .

Overall: Prestahop is my personal favorite eCommerce system to use. Easy deployment, I can have a basic shop up in 30 minutes or less ready to sell products without extensive modifications to the system or my servers. Supports the major payment gate systems as well as popular shipping services. Customization is easy with its documentation. It's very straight forward and very detailed.

Most e-commerce platform used

Dec 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Prestashop is the best e-commerce solution for SMB and sometimes larger companies.

It provides all the functionality required to manage online sales. First implementation is simple thanks to all the modules and themes available in the Market place.

If you need to go further, you need some configuration or development skills but there are a lot of possibilities to extend the product. Latest version (1.7) is very powerful and focus on the merchant requirements.

Capterra loader

It is free but it is hard.

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: Fast and easy installation, great performance vs others and I consider it very secure because of the amount of encription that it uses.

Cons: The true is that this software did not work for me, it is one of the hardest ecommerce platforms to customize, if you are not familiar with hooks you will have a hard time trying to modify anything. Most of the plugins are not free, so you will end buying a lot of plugins unless you want to spend on a programmer which studied this platform.

Capterra loader

The best platform for virtual stores

May 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: An ideal platform to create virtual stores with a good responsive design. It allows to establish a very complete Backend and this my clients love.

Cons: The tool is simple, however it is necessary to have programming knowledge. It could increase its variety of templates.

Capterra loader

My favorite virtual store platform

Jun 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Prestashop offers very good features for what is the sales of products, its back-office is very good because you can manage almost everything without having to know much programming.

Cons: The themes or modules are very expensive depending on the functions offered, in terms of support the response is a bit slow.

Overall: I like the security and the functions that can have my virtual store that created with prestashop.

Unless you can read & write PHP Skip it!

Mar 08, 2015
1/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

Comments: Pros includes pre-built templates, easy to configure webpages and very good back office tracking for visits, capturing customer information, creating invoices and logging and charting sales with lists and charts.

Cons include buggy shopping cart. Customers can't buy depending in device, shopping cart throws errors. Buying a pre-made template from Prestashop add-ons is deceiving as they don't cover or stand by anything sold there. Paid customer service directly from Prestashop is sub par. After 18 months on this platform I had to leave it because the even their best technical support couldn't fix it and provide a working shopping cart.

Surprising software

Nov 16, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Comments: I created my own online shop without being specialized in Informatic and Internet. I learned the functionality very easily. I don't sell millions of chairs a month but I am starting to do good businesses. Great experience.

Good Alternative for Magento

Aug 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Pretashop is a very good alternative of magento, if you want to have your e-commerce website. Its themes and templetes are much more tempting than Magento. Simple and easy to set and get started.

Cons: Not a market leader, so lack support for some required features. Also its documentation is not good enough.

this company is a fraud

Sep 02, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: I have no pros as soon they don't work with the customer, they are a scammers and they should be shut downBought a theme and didn't worked with the last version. Asked refund. Developer accepts refund but prestashop doesn't refund my money. That's why I quick understand that after I bought the theme I was interested in another one and told them to keep the money and pay them the difference and give me the other theme. They say don't want because they work differently. Yes, they do. They are a fraud. Opened the dispute to PayPal and now I'm waiting... avoid them.

Overall: none

Motors in Internet

Nov 16, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: I sell motors in Internet thanks to Prestashop. And I make a lot of new contacts. Its very easy to use, by me and by my costumers.

Nov 10, 2018
5/5
Overall

Dec 27, 2017
5/5
Overall

Vast feature set & highly customizable!

Mar 23, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: 1. Absolutely free and good customer support

2. Extensive documentation is provided to help you out with any queries

3. Integration possibilities are endless

Cons: 1. Expensive customer support

2. Developer skills required

3. Bugs and glitches are quite common but nothing that extreme

Capterra loader

Do not waste your time with Prestashop

Dec 10, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
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Pros: It is very difficult to find something that I liked about this product. Maybe I like that you can create a customizable website.

Cons: Prestashop backend is slow. Websites need to be updated frequently to use product. Installing the Facebook Pixel is difficult. Clients that use Prestashop usually have slow, out-of-date, and difficult websites.

Overall: I would not recommend anyone work with Prestashop. They have tools to make it a good experience, but most people don't have a lot of experience with it and don't know how it works.

Mar 23, 2017
1/5
Overall