--- title: "PrestaShop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrestaShop Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/134005/PrestaShop/" page_type: "product" language: "en" --- # PrestaShop Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PrestaShop ## What is PrestaShop? PrestaShop is a global leader in ecommerce, supporting entrepreneurs in over 190 countries. We offer inclusive, customizable, and scalable solutions that empower individuals and businesses to fully own, manage, and grow their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce. ## What is PrestaShop used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 332 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 3% Pros & cons Comprehensive e-commerce management Flexible e-commerce site builder Frequent bugs and update problems ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - eCommerce / 2025 - Order Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrestaShop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.prestashop.com&name=PrestaShop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrestaShop 4.3 (332) VS. [4.3 (661)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (328) Ease Of Use 3.8 (6,188) Value For Money 4.4 (264) Value For Money 4.1 (5,111) Customer Service 3.9 (256) Customer Service 4.0 (4,891) ## PrestaShop alternatives [4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,706)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,757)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,047)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134005/PrestaShop/alternatives/) ## FAQs about PrestaShop Overview ### What problems does PrestaShop solve? PrestaShop solves the challenge of launching and running an online store without custom development by streamlining catalog setup, inventory, orders, shipping, payments, discounts, and multilingual selling. Small businesses, ecommerce managers, merchants, and agencies use it to reduce setup time, simplify daily store administration, and manage large product catalogs with more control. Answer based on 193 reviews Overview ### Which roles and teams benefit most from PrestaShop? PrestaShop is most used by business owners, founders, and executives who need to launch and manage online stores, track sales, and control catalog operations. Developers, web teams, and technical staff benefit from its customization capabilities, while project managers and marketing teams use it to coordinate ecommerce updates, promotions, and customer acquisition. Answer based on 321 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is PrestaShop built for? PrestaShop is suitable for all company sizes, but it is used mostly by small businesses, which make up 82% of reviewers. Its strongest industry presence is in Marketing and Advertising at 15%, followed by Computer Software at 12% and Internet at 10%, reflecting a broad fit for online sales. Answer based on 332 reviews Features and Usability ### What are the key features of PrestaShop? PrestaShop includes core e-commerce features like online store builder, catalog management, shopping cart, order management, and inventory tracking. Differentiators include customization through templates and modules, payment gateway integration, shipping management, multi-store support, and built-in analytics, which reviewers often cite for store setup, payments, and day-to-day back-office control. Answer based on 79 reviews Integrations ### Which third-party tools and platforms does PrestaShop integrate with? PrestaShop integrates with PayPal and Stripe for payments, WordPress and Joomla for CMS-related setups, Dynamics 365 for order management, Brevo and Zoho Mail for email marketing, and Cloudflare for site performance. Reviewer mentions also confirm connections through Zapier, with over 10 third-party tools referenced overall. Answer based on 78 reviews Getting Started and Support ### How easy is it to onboard and train a team on PrestaShop? PrestaShop offers in-person training, live online sessions, webinars, documentation, and videos, but onboarding varies by role. Store staff often learn product management and daily tasks quickly, while admins, beginners, and teams handling setup, customization, or version changes usually need more time, documentation, and developer support. Answer based on 42 reviews Getting Started and Support ### What customer support options does PrestaShop offer, and how do users rate the experience? PrestaShop offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users describe documentation and forums as useful, and some report helpful assistance with specific issues. Others say responses can be slow, paid support is expensive, and technical problems may still require developer help. Answer based on 31 reviews Security ### How does PrestaShop handle data security and access control? PrestaShop uses secure payment setup, SSL certificate support, encryption, DDoS protection, backend user permissions, and separate employee profiles for access control. Reviewers also note security depends heavily on proper setup and regular updates, since outdated versions, unreliable plugins, and its popularity can increase exposure to hacking or malware. Answer based on 22 reviews Online store creation ### Is PrestaShop good for creating an online store? PrestaShop works well for creating online stores, especially for small and midsize businesses that want control and flexibility. It includes catalog, inventory, payment, and order tools out of the box, while themes and add-ons extend design and features. Beginners can launch quickly, but deeper customization often requires tutorials, technical skills, or paid modules. Answer based on 67 reviews ## Who uses PrestaShop? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive e-commerce management 97% positive reviews out of 58 Most reviewers describe e-commerce features as robust, scalable, and well-suited for various business sizes. Frequent bugs and update problems 75% negative reviews out of 55 Most reviewers report bugs and issues, especially with updates, causing compatibility and stability challenges. Flexible e-commerce site builder 97% positive reviews out of 33 Most reviewers find site creation with PrestaShop quick, customizable, and accessible for small businesses. Anonymous User Owner, 2 - 10 employees. "Prestashop allows any startup or small business create its own ecommerce platform fairly fast and in its basic form, for free. When properly configured, the basic functionalities will allow for instant deployment of an online store." Streamlined online sales platform 97% positive reviews out of 29 Most reviewers indicate online selling is straightforward, with essential tools for managing and growing sales. ## Features AI summary Based on 8,654 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**48%** of reviewers rated this feature as critical) - **Data Security** (**55%**) - **Order Management** (**47%**) PrestaShop supports all three of the features reviewers consider most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses manage online storefronts, protect customer and transaction data, and handle orders efficiently, allowing teams to run day-to-day eCommerce operations with greater control and consistency. Website Management 4.1 (101) 51.49% of 101 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Data Security 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.5 (104) 51.92% of 104 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 4.6 (101) 53.47% of 101 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 4.2 (97) 51.55% of 97 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Catalog Management 4.4 (77) 46.75% of 77 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price PrestaShop 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Security: Protect sensitive data for digital privacy - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - eCommerce Integration: Integrates with eCommerce systems - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Online Payments: Accept and process online payment transactions - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Preview Functionality: Preview materials before finalizing projects - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real Time Editing: Preview and make real-time changes in the web content - Returns Management: Track and facilitate returns of products sold - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Templates: Sample files or documents that could be customized as needed or used as is - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Website Management: Built-in website builder or integration with third-party site - Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain --- Get Advice We can help you find the software with the features you need. Features 4.2 (324) 4.2 Based on 324 reviews ## Pricing Value for money 4.4 (264) ### Starting price Free trial available Value for money 4.4 (264) 4.4 Based on 264 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (256) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (256) 3.9 Based on 256 reviews ## User reviews Overall rating 4.3 Based on 332 reviews Filter by rating 5(163) 4(127) 3(33) 2(4) 1(5) Mentioned topic Sorted by most recent AN Anonymous User Web Developer Marketing and Advertising ### "Prestashop for beginners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 21, 2026 I have worked on creating a few online stores for different countries with prestashop and it is very easy. Pros A very easy frontend interface with lots of built in functionalities to have your ready to go ecommerce website or store. Cons There are so many functionalities that require money and you cannot have them for free, for example seo tools. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Because prestashop is more focused on online stores. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Damian G. CTO Computer Software ### "Golden Burrito" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 March 18, 2026 Pros Solid software, easy shop setup and multi-currency support with a very intuitive administrator dashboard. Cons I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jose A R. Consultant Information Technology and Services ### "A Open Source eCommerce platform with free native options for multilingual management to sell internationally" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2026 A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees. It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources. Pros Open Source eCommerce platform with free native options for multilingual management and advanced logistics/tax management to sell online internationally in multiple languages ​​in different countries without the need for additional modules Cons The Open Source version requires initial installation/configuration and ongoing updates, making it a more technical process with significant compatibility issues with older versions, modules, and themes. However, they now also offer a PS Cloud (Hosted/Enterprise) version as a SaaS service, where they handle all the technical aspects for a fee. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing PrestaShop Open Source natively included multilingual options and advanced logistics/tax management for international sales, without requiring large additional outlays on modules/themes/infrastructure Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Christopher D. Web developer Information Technology and Services ### "A good opensource ecommerce platform - but there are better options" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 October 20, 2025 Pros I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients. Cons It was a few years ago that we used Prestashop, we found it to be a bit buggy at times and experienced a fair few breaking changes for updates. For this reason we ended up switching to other systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Samba N. INOCO Architecture & Planning ### "prestashop pour les ecommerce" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2025 Pros PrestaShop is an e-commerce CMS similar to WooCommerce that allows you to create online stores easily. The user interface is simple, and there are specific modules available for different types of projects. Templates are easy to find and install, and the platform handles everything from creating to publishing articles or online shops. It’s also simple to integrate an online payment system through APIs from payment service providers. Cons PrestaShop is quite heavy to install locally and takes up a lot of space. Its modules are paid and often expensive for individuals. There are occasional bugs that can be difficult to fix, and the backend isn’t really designed for non-technical users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Fabio P. Web Developer International Trade and Development ### "Modularità, il vero punto di forza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 2, 2025 In azienda usiamo Prestashop come cms principale per la creazione degli e-commerce per i clienti, è un buon punto di partenza ed è facilmente scalabile, Lo usiamo soprattutto per le piccole imprese che si affacciano la prima volta alle vendite online, è facile da gestire inizialmente, anche se quando i prodotti cominciano ad essere molti, la gestione anche semplice dei prezzi e delle quantità comincia ad essere difficile per i clienti. Pros La modularità è probabilmente ciò che rende PrestaShop una scelta così amata. Puoi espandere facilmente le funzionalità del tuo negozio integrando moduli aggiuntivi. Ad esempio, se inizi con prodotti semplici e poi decidi di offrire varianti personalizzate, con pochi clic puoi aggiungere il modulo giusto. Questo approccio permette una crescita graduale e sostenibile del tuo negozio. Cons I moduli a pagamento possono far lievitare i costi più velocemente di quanto si possa pensare. Alcune funzionalità che davvero desideravo aggiungere erano disponibili solo a pagamento, e i prezzi non erano sempre economici. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sarah L. Directrice des opérations Retail ### "Excellent pour ouvrir rapidement un site" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 17, 2025 Cela fait bientôt 12 ans que notre site est sur prestashop. Cela nous a permis de rester autonome sur de nombreux sujets. Pros Simplicité d'utilisation et de mise en place sans avoir besoin d'avoir de connaissance dans la création d'un site. Cons Les mises à jour sont souvent lourdes à mettre en place lorsqu'on doit changer de version. Cela à souvent un fort impact sur les développements qui ont été fait sur l'ancienne version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fabien C. Webmaster Cosmetics ### "CMS e-commerce efficace" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 28, 2025 Pros Fonctionnalités e-commerce et gestion de contenus efficaces, plutôt facile d'accès, CMS complet. Cons Pas toujours évident de trouver les éléments de personnalisation, pas mal de plugins à ajouter si l'on veut enrichir la solution. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stefano C. Marketing manager Business Supplies and Equipment ### "Great e-commerce platform, particularly suitable for large catalogues" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 29, 2024 I have been using PrestaShop for several years, since version 1.6, and I can say that I know it quite thoroughly. I definitely prefer it to other e-commerce platforms for its completeness and the ability to manage large catalogues, even if it occasionally presents some small bugs that are almost never resolved in subsequent releases. Being very widespread, you can find online many third-party modules and templates at low prices. Pros One of the most complete and efficient e-commerce systems around, very complete, customizable and also suitable for large catalogues. Excellent organization of the backoffice in managing orders and products. Cons Unfortunately some small but annoying technical bugs are also retained in new releases. It must be known thoroughly in order to make technical changes. Some third-party modules occasionally conflict with each other. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) The editor was too basic for my needs. Monthly fees Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Anwar B. Senior Technical Specialist Marketing and Advertising ### "Prestashop Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 11, 2024 Good experience using Prestashop, its a great CMS to work on, as adding product info and managing product data is seamless. there are a lot great features built in also Pros Easy to navigate, easy to add products and manage products and inventory Cons some Plugins can be costly when trying to setup a feed for example Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reasons for choosing PrestaShop Bigcommerce seemed to expensive in comparison Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134005/PrestaShop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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