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PrestaShop

PrestaShop

4.3 (324)
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What is PrestaShop?

PrestaShop is a leading global ecommerce company serving customers in over 190 countries. We provide inclusive, customizable, scalable and well-supported solutions, to empower each entrepreneur to fully own, control and grow their online store. PrestaShop is part of MBE Worldwide (mbecorporate.com), a commerce-enabling platform which also counts on 3,150+ Business Solution Centers in 52 countries. In 2022, MBE and PrestaShop together unlocked commerce for over 1 million business customers worldwide. prestashop.com

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How much is PrestaShop?

Starting From:
Not provided by vendor
One Time
  • Yes, has free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
PrestaShop is free to download and use. No monthly fees, no commission on sales, always 100% free!

PrestaShop Features

What solutions does PrestaShop provide?

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BigCommerce

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Key user insights about PrestaShop

Based on of verified reviews collected between December, 2015 and July, 2024
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Online store creation

Based on 91 reviews
Users find PrestaShop highly effective for creating online stores, appreciating its free basic functionalities and quick setup. They value its powerful management features and ease of use, which allow even those without technical skills to create professional online stores. Reviewers also highlight the software's robust catalog and product management capabilities, making it a versatile tool for businesses of all sizes.

Payment modules

Based on 60 reviews

Reviewers appreciate PrestaShop's secure payment system and its ability to integrate with multiple payment methods. They find the variety of modules available useful for enhancing their online stores. However, users often encounter integration issues and frequent errors with payment gateways, and they note that customization can be costly.

Pros

  • Prestashop is easy to use, it does not require great knowledge to install. You can start with free templates and as a basic user you have great options.

  • I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature.

  • PrestaShop supports working with two design sites: Envato and Templatemonster. At Envato, I downloaded a great template for myself, perfect for my tasks.

  • The ease of use in everyday situations, the stability through upgrades and the easy of customizations for the front end are top notch. Also the ease to integrate a tone of great themes and modules.

Cons

  • All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions.

  • Graphical statistics have a terrible layout. Most of the screen is occupied by visual trash.

  • The platform is too heavy, the server will constantly crash. For those who are thinking about this CMS, I would recommend buying a hosting no cheaper than $ 100.

  • If you don't engage the right person for the development, could have some problem when you update the core. Community not has much engaged than other platform.

Most Recent Video User Review for PrestaShop

SEE ALL VIDEO REVIEWS
Video Review

PrestaShop Review: Scalable Software with Many Features!

5.0
Posted on July 16, 2024POSTED BY:
Eva G. avatar

Eva G.

Digital Marketing ManagerInformation Technology and Services
Reviewer Source

Most Helpful Reviews for PrestaShop

Stephanie J. avatar
Stephanie J.
System Administrator
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 14, 2023

"An easy-to-use platform for creating simple websites"

Overall: For your online store, Prestashop is analogous to a cargo ship. If you run a small business, you'll appreciate the ease of use and robust features that Prestashop offers for your online store.

Pros: The front-end experience, including the interface, search functionality, and purchasing wizard, must be intuitive and simple to use. Managing products in the administration area is similarly simple and straightforward. The process is simple enough for a person with no technological background to manage.

Cons: Theme support is weak when compared to rivals like Shopify and woocommerce. Further, it employs a PHP-based server, making it more vulnerable to malicious software.

Switched From: OpenCart and WooCommerce
Reasons for Switching to PrestaShop: Excellent if your store is just getting started or is on the smaller side. It's simple to set up and offers a wide variety of personalization choices. In addition, many extensions are available for installation.
Olusegun S. avatar
Olusegun S.
Freelancer
Computer Software, Self-employed
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
February 10, 2021

"A Beautiful User Interface Shopping Cart Software "

Overall: Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then

Pros: I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great.

Cons: Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it

Alternatives Considered: Shift4Shop
Reasons for Choosing PrestaShop: The front end design of Prestashop and i don't know much about 3dcart so that made me choose Prestashop over 3dcart
Reasons for Switching to PrestaShop: most of the modules of xCart are premium and costly then they aren't easy to install, any error while installing the modules can affect the entire website
John R.
shopkeeper
Apparel & Fashion, Self-employed
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
2.0
Features
5.0
Reviewer Source
Source: Capterra
October 25, 2019

"good since the fork but it has changed its name; this is the review of the one called prestashop"

Overall: Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are (a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping. This applies to Drupal Commerce, a lot, to some of the various Wordpress carts, and to Prestashop. (b) Mission creep by which an app that installs onto shared hosting suddenly becomes too large to run on that host. This applies to Drupal projects and probably to Prestashop a bit too. So: the experience is the same as with Drupal Commerce and bits of wordpress stuff. i am a lot happier now I am on a forked version of prestashop. Oh talking of "fork" and "open source", this is a DIY project with some free help maybe on message boards and with free installation from software installers on most hosting, but mainly paid in hours rather than pounds. When i spend money it was on ill-judged attempts to find a one page checkout module that turned-out not to cope with a particular server or to solve the specific problems of the default checkout.

Pros: Separate templates, codes, and html Small and purpose-specific enough to run on some shared hosting (with a cache). Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.) Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)

Cons: Dozens of employees funded by selling modules. Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a country to confirm the payment amount. Or one I discovered by mistake - if you manage to hack your way through the order form, simplifying it and forcing it to use guest checkout - Prestashop refuses to accept a repeat customer with the same email address. It requires each customer to open an account. The renamed forked version, I discovered while doing this, is fixed; it allows customers to remain "guest" and for two to have the same email address. Changes to the software seem to come down from the top of the hierarchy rather than up from the needs of users. For example version 1.7 has less free built-in features than version 1.6 and a different system for running themes - symphony instead of smarty. As though any shopkeeper wants to know this, or pay module developers to know it so that they can offer cheap or free modules.

Reasons for Choosing PrestaShop: As in the "pros" section above. Then I moved to Thirtybees, a fork of prestashop open source ecommerce software.
Verified Reviewer
Systems Support Engineer - Managed Services
Information Technology and Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 31, 2021

"Best E-Commerce platform for small and medium size stores"

Overall: I have deployed more than 10 instances for our customers. Installation was supper is and can be done within 15 minutes. Prestashop is very good product for small and medium level stores. I'm not recommending Prestashop for larger scale stores.

Pros: + Installation is super easy. + Open source + Good documentation and good community support. +Easy to customize + Supported by all major hosting providers. + Tons of themes/plugins developed by community

Cons: +Paid addons are very expensive. +Support service is not available from the vendor. +NOT scalable ,since not suitable for larger scale stores +Poor performance

Alternatives Considered: Shopify
Reasons for Choosing PrestaShop: Prestashop is open-source and totally free to use until you need addons.
Alicia A. avatar
Alicia A.
Solution Alchemist and Dream Manager
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
3.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 23, 2019

"Solid e-commerce solution "

Overall: It's a great product, however you do need a developer team to have it fully set up. If you have a dev team, this is the best option since you can have pretty much unlimited customization options.

Pros: Prestashop is a wonderful solution for creating a fully personalized e-commerce website. I also has a wide range of add-ons to complement what you're looking for. This add ons include solutions for gateways for payments, marketing, and design/display.

Cons: Add-ons can be a bit expensive. Also the learning curve for the admin users can be pretty steep.

Switched From: Adobe Commerce
Reasons for Switching to PrestaShop: Ease of use and to eliminate the need for Magento trained developers.