# PrestaShop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PrestaShop the right eCommerce solution for you? Explore 331 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134005/PrestaShop/reviews --- PrestaShop 4.3 (331) [View alternatives](https://www.capterra.com/p/134005/PrestaShop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PrestaShop Ease of use 4.2 Customer Service 3.9 ## Pros and Cons in Reviews JR Jose A R ConsultantInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources.“ January 12, 2026 DG Damian G CTOComputer Software, Self-employedUsed the software for: 6-12 months. “I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot.“ March 18, 2026 JR Jose A R ConsultantInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees.“ January 12, 2026 SN Samba N INOCOArchitecture & Planning, 51 - 200 employeesUsed the software for: 1-2 years. “There are occasional bugs that can be difficult to fix, and the backend isn’t really designed for non-technical users.“ October 14, 2025 CD Christopher D Web developerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients.“ October 20, 2025 Rafa¿ M OwnerManagement Consulting, Self-employedUsed the software for: More than 2 years. “just community support - in most cases, if you use many plugins and something goes wrong, every plugin developer says it is not his plugin fault but some other plugin conflict)- TCO for prestashop is not so small as you may thing, especially if you compare prices for Shopify or similar paid platforms where hosting, updates, security and functionalities are included in monthly price- some plugins are written badly so it is hard to find bugs or debug them- closed plugins (via ionCube) mostly without any custom\_functions hook to extend functionality- lack of well developed themes (not only by graphics, but mostly SEO/UX/performance optimizations are missing)“ January 7, 2023 SN Samba N INOCOArchitecture & Planning, 51 - 200 employeesUsed the software for: 1-2 years. “PrestaShop is an e-commerce CMS similar to WooCommerce that allows you to create online stores easily.“ October 14, 2025 Tim C Marketing DirectorCivil Engineering, 11 - 50 employeesUsed the software for: 1-2 years. “Upgrades with the program are not always synced with the platform that you have integrated and you can find random unexpected results when that happens.“ May 5, 2022 ## Showing most helpful reviews Showing 1-25 of 331 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eva G. Digital Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Leading tool for ecommerce companies" June 7, 2024 5.0 Pros Prestahsop offers a great combination of inventory, order and ecommerce management. It´s more expensive than similar tools and offers a good price-quality ratio. Cons The catalog management becomes quite manual, it would be great to improve the product entry process. Reason for choosing PrestaShop More and better functionalities, could be scaled easily. Review Source JAR Jose A R. Consultant Information Technology and Services Used the software for: 2+ years ### "A Open Source eCommerce platform with free native options for multilingual management to sell internationally" January 12, 2026 5.0 A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees. It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources. Pros Open Source eCommerce platform with free native options for multilingual management and advanced logistics/tax management to sell online internationally in multiple languages ​​in different countries without the need for additional modules Cons The Open Source version requires initial installation/configuration and ongoing updates, making it a more technical process with significant compatibility issues with older versions, modules, and themes. However, they now also offer a PS Cloud (Hosted/Enterprise) version as a SaaS service, where they handle all the technical aspects for a fee. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing PrestaShop Open Source natively included multilingual options and advanced logistics/tax management for international sales, without requiring large additional outlays on modules/themes/infrastructure Review Source DG Damian G. CTO Computer Software Used the software for: 6-12 months ### "Golden Burrito" March 18, 2026 3.0 Pros Solid software, easy shop setup and multi-currency support with a very intuitive administrator dashboard. Cons I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot. Review Source SC Stefano C. Marketing manager Business Supplies and Equipment Used the software for: 2+ years ### "Great e-commerce platform, particularly suitable for large catalogues" November 29, 2024 5.0 I have been using PrestaShop for several years, since version 1.6, and I can say that I know it quite thoroughly. I definitely prefer it to other e-commerce platforms for its completeness and the ability to manage large catalogues, even if it occasionally presents some small bugs that are almost never resolved in subsequent releases. Being very widespread, you can find online many third-party modules and templates at low prices. Pros One of the most complete and efficient e-commerce systems around, very complete, customizable and also suitable for large catalogues. Excellent organization of the backoffice in managing orders and products. Cons Unfortunately some small but annoying technical bugs are also retained in new releases. It must be known thoroughly in order to make technical changes. Some third-party modules occasionally conflict with each other. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) The editor was too basic for my needs. Monthly fees Review Source AB Anwar B. Senior Technical Specialist Marketing and Advertising Used the software for: 6-12 months ### "Prestashop Review" November 11, 2024 4.0 Good experience using Prestashop, its a great CMS to work on, as adding product info and managing product data is seamless. there are a lot great features built in also Pros Easy to navigate, easy to add products and manage products and inventory Cons some Plugins can be costly when trying to setup a feed for example Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reason for choosing PrestaShop Bigcommerce seemed to expensive in comparison Review Source Olusegun S. Freelancer Computer Software Used the software for: 1-2 years ### "A Beautiful User Interface Shopping Cart Software " February 10, 2021 4.0 Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then Pros I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great. Cons Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it Alternatives considered [Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/) Reason for choosing PrestaShop The front end design of Prestashop and i don't know much about 3dcart so that made me choose Prestashop over 3dcart Review Source Stephanie J. System Administrator Information Technology and Services Used the software for: 2+ years ### "An easy-to-use platform for creating simple websites" February 14, 2023 4.0 For your online store, Prestashop is analogous to a cargo ship. If you run a small business, you'll appreciate the ease of use and robust features that Prestashop offers for your online store. Pros The front-end experience, including the interface, search functionality, and purchasing wizard, must be intuitive and simple to use. Managing products in the administration area is similarly simple and straightforward. The process is simple enough for a person with no technological background to manage. Cons Theme support is weak when compared to rivals like Shopify and woocommerce. Further, it employs a PHP-based server, making it more vulnerable to malicious software. Switched from [OpenCart](https://www.capterra.com/p/143516/OpenCart/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Excellent if your store is just getting started or is on the smaller side. It's simple to set up and offers a wide variety of personalization choices. In addition, many extensions are available for installation. Review Source Pedro L. CEO Information Technology and Services Used the software for: 2+ years ### "Good, but falling behind WooCommerce for WordPress" February 5, 2024 3.0 Nowadays the cons overweight's the pros when we compare with WooCommerce, so we basically almost gave up using it and are fully focused on WordPress, with great ROI based on that bet. Pros We used to work with Prestashop for ecommerce up until 8 years ago roughly. We started to notice that WooCommerce was starting to evolve and the seamless integration with WordPress is behond "just another plugin". It literally works perfectly together to act as a great ecommerce platform. Also, having experience developing for both platforms (we develop and sell plugins/modules for both platforms) it's a lot faster to develop for WordPress/WooCommerce than it is for Prestashop. Cons Community is not that huge compared to WordPress. Development, due to the way the core was created, is more time consuming than WordPress and that makes it less appealing because it costs more for customers. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing PrestaShop At the time, it was just better. WooCommerce was not mature yet and so we thought it was a good bet. Review Source SN Samba N. INOCO Architecture & Planning Used the software for: 1-2 years ### "prestashop pour les ecommerce" October 14, 2025 4.0 Pros PrestaShop is an e-commerce CMS similar to WooCommerce that allows you to create online stores easily. The user interface is simple, and there are specific modules available for different types of projects. Templates are easy to find and install, and the platform handles everything from creating to publishing articles or online shops. It’s also simple to integrate an online payment system through APIs from payment service providers. Cons PrestaShop is quite heavy to install locally and takes up a lot of space. Its modules are paid and often expensive for individuals. There are occasional bugs that can be difficult to fix, and the backend isn’t really designed for non-technical users. Review Source CD Christopher D. Web developer Information Technology and Services Used the software for: 1-2 years ### "A good opensource ecommerce platform - but there are better options" October 20, 2025 3.0 Pros I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients. Cons It was a few years ago that we used Prestashop, we found it to be a bit buggy at times and experienced a fair few breaking changes for updates. For this reason we ended up switching to other systems. Review Source JH Janusz H. Owner Internet Used the software for: 2+ years ### "Great ecommerce system" October 3, 2024 5.0 My overall impressions are great. Prestashop is complete as a B2C ecommerce system. Pros Easy to set up and complete as an ecommerce system Cons Completely useless b2b mode. I do not know what function it is supposed to have there Review Source LHV Luis Hernan V. Support Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Ideal for companies of any size that want to venture into ecommerce" June 23, 2023 5.0 I started using Prestashop as a Joomla or Wordpress plugin and it was a turning point in starting my ecommerce business. It helped me boost my sales and grow my business. Pros Prestashop is easy to use, it does not require great knowledge to install. You can start with free templates and as a basic user you have great options.For users with more knowledge in Web development, it is a good starting point to avoid starting from 0.It can be customized a lot and the functions it provides are one of the most complete. Cons The free templates are identical for the most part. Reason for choosing PrestaShop Free templates and joomla integration Review Source VR Verified Reviewer webmaster Consumer Goods Used the software for: 2+ years ### "Make a complete and scalable e-commerce site from the start" December 11, 2022 4.0 Pros It's public domain software and it has a lot of documentation to learn about the developement Cons Sometimes it's a little bit expensive to implement some solutions and personalizations Review Source Muhammad Adil M. Technical Analyst Information Technology and Services Used the software for: 2+ years ### "PrestaShop" July 7, 2021 4.0 A good choice open source website development platform for developing of PHP based sites. Support for MySql is superb and very easy interface to configure and manage. Pros Super easy to install with no glitches. Customisation is easy and lots of options for payment s, international shipping and secure payment. SEO option is helpful and email automation is configurable easily. Cons If you want to add any module that is very expensive. Design is not that professional and there are issues in scalability. Review Source VR Verified Reviewer CTO Retail Used the software for: 2+ years ### "Good to start a small business" August 22, 2022 3.0 It was great to start, but if you business grows (more references) you can have severe issues Pros Prestashop is nice to start a small business, it's easy to use and can connect to different plugins Cons It's works with plugin : like all solutions that works with plugin their can be dangerous side effects when you add a plugin to your website, and it can create severe performance issues Review Source Lars F. Web and Graphic Designer Internet Used the software for: 2+ years ### "In my opinion the best open source platform for online stores" July 2, 2018 5.0 Pros Easy to configure, easy to update ( one click update ), easy to install new modules and themes and builders. One of the most versatile platforms for physical and virtual goods. I have custom made for customers shops with upwards of 1 million products, imported from dropshipping suppliers. It is very easy to manage, tons of free and premium modules and upgrades. A solid infrastructure to rely on and different profiles with permission for employs. Very Reliable for large amounts of traffic. Cons Not that great for backups. Modules and themes don't work from 1.5 to 1.6 to 1.7, have to reorder or to download new version ( incompatible by design of the code ). Big community but not that active. Translations needs an upgrade, being made by contributions from authors. Review Source VR Verified Reviewer Finance Accounting Used the software for: 2+ years ### "Prestashop your simple open source ecommerce software" March 30, 2020 4.0 We have worked with Prestashop for clients. It is quite simple to get up and running but the running costs escalate as the project gets bigger. Hosting is a big requirement and you will need plugins for integration as integration can sometimes be a problem when you need to integrate with other software. Pros Prestashop is free opensource software and a great platform to start off your website. With minimal knowledge you can be up and running. It is not heavily reliant on plugins so you can get your website going without having to purchase plugins. The admin panel is also very user friendly and our clients love it. Cons Prestashop is not a small platform. You need a lot of hosting space. Talk to an experienced hosting provider to make sure you have the correct hosting package. Review Source VR Verified Reviewer CTO Internet Used the software for: 2+ years ### "A medium level platform, hard to scale in an enterprise environment." November 18, 2020 3.0 I'm working as a Team Leader in a PrestaShop gold partner Agency, I worked on many PrestaShop projects with success, I spent too many time fixing issues, especially in high traffic projects. Pros Costs of course, huge marketplace with lots of themes and modules. Cons Too many versions/releases make this platform often instable, Keep everything updated and stable (struggling with conflicts and incompatibilities) is a great effort for the team. Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing PrestaShop Costs and skills. Review Source VR Verified Reviewer E-commerce manager Packaging and Containers Used the software for: 2+ years ### "Good option for your e-commerce" June 11, 2022 5.0 Pros \-Easy to deploy. - Big community. -Great plugins. Cons \-Some limitation for bigger e-commerce . Review Source Gabriel G. Web Developer Used the software for: 2+ years ### "Great software to use for your online store" July 20, 2018 5.0 Pros It is one of the most undervalued softwares in the online space. You can really build your store in just a couple of minutes, with tons of modules and themes also from third parties you can have any type of store, either physical or virtual goods. With over 1 million websites constructed with this platform is a great asset to build with. Cons The difference from major versions is amazing, you have to carefully upgrade on a test website, to not ruin your website. It is best done by a professional Review Source VR Verified Reviewer CEO Used the software for: 2+ years ### "Great Open-Source Product" February 16, 2018 5.0 Pros We are using Prestashop for creating the most of our E-commerce products. Open-Source Platform and existing market with plugins - are the main advantages to use Prestashop for small-middle sized projects. Cons After updating the version of Prestashop, some of the plugins have to be recorded because the system is alerting us that there are some errors in platform update. In case you have a lot of project on Prestashop at the same time, it consumes quite a lot of time. Review Source KD Koen D. CEO Internet Used the software for: 2+ years ### "Working with PrestaShop as a developer and as an e-tailor" October 11, 2019 4.0 We like working with PrestaShop, from both ways we are working with the software. So as well from a developer’s vision as from an e-tailor point of view. Pros As an e-tailor we like the flexibility of PrestaShop as an CMS, the large community who work with the software and the way you can make use of the software. As a developer and PrestaShop Partner we like the diversity of the product and the way we can build converting web shops for our customers. Cons The one thing we like the least is the assistance we get from PrestaShop themselves. Luckily the community is very active, and this solves most of our problems, but PrestaShop should have a more hands-on mentality. Reason for choosing PrestaShop We worked with PrestaShop as developer of the product. But now we have developed a new business opportunity and work with it as an B2B e-tailor as well. Review Source SF Scott F. Director of IT Computer Software Used the software for: 6-12 months ### "Decent Online Store Option, But Has Drawbacks" July 17, 2019 4.0 I've got a ton of experience with running and configuring Magento, but I wanted to try PrestaShop simply to use something different on my own business storefront to expand my own knowledge, not to mention that Magento needs more power than PrestaShop. Although PS is easy enough to setup and get running, it lacks a few features which I would consider "standard" by today's terms, not to mention that there is also a serious lack of free/opens source plug-ins available for it like Magento has, which includes things like themes. Overall, the store does its job and works well once all the modules are in place, but In the grand scheme, I would consider PrestaShop as a stepping stone to something bigger and better like Magento or more. Pros Prestashop is for the large part, free to use, and pretty easy to setup and maintain. Most website hosting companies have a single-click installer for it, making getting started easy. Creating categories, products and advanced products is all very easy with very nice menus and layouts, and the default theme is surprisingly useful. Prestashop also comes with many of today's standard features built-in. Cons The cost of the add-on modules for PrestaShop is ridiculous, and so is the platform's reliance on those modules. There is no way to do anything except free or basic flat-rate shipping unless you spend considerable monies on buying realtime rates modules for EACH shipper, or subscribing to a third-party app that combines and does the checking in a single package, which is costly. Accessing anything except the software's basic features can be incredibly clumsy as well. Review Source Alfredo R. Project Manager Used the software for: 2+ years ### "it a great program to star an e-commerce business" August 1, 2018 4.0 professional tools because it's a very common tool that every e-commerce business use. Pros It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business Cons It's slow, you have to save your progress several times because not always saves what you do, not that prewar web templates. Review Source Giorgi G. Used the software for: ### "One of the best user-friendly free shopping cart software" November 8, 2016 4.0 I've started using the PrestaShop around 2 years ago and I'm still into this system. The experience with the system I got during all this time and throughout my several projects is enough to write ah honest review about the system. Starting with the advantages, the biggest advantage of the PrestaShop is its huge support community which is the best ever help a developer can dream of. Discussion boards with active users make a big difference. Furthermore, one of the biggest advantages is also the administration panel of the PrestaShop which is way easy to use than say other competitor platforms. What's more important for me is the extended functionality and efficiency. The function ility is far more than any user would ever think to want to have on their websites and as for efficiency, PrestaShop is lightweight and well optimised, thus not loading the servers. As for the disadvantages, there are of course some. The biggest disadvantage is that most of the most useful functionalities require the additional investments to have installed in my PrestaShop. What I also noticed, in a case of big products quantity, Prestashop does not function as well as it initially did. To conclude, PrestaShop is good for starting the e-commerce. The system works well with medium or a small number of products, but PrestaShop's efficiency, when there are 100 products isn't any better than when there are 1000. Overall, I would suggest this to the beginner in e-commerce users. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.