# PrestaShop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PrestaShop the right eCommerce solution for you? Explore 332 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134005/PrestaShop/reviews --- PrestaShop 4.3 (332) [View alternatives](https://www.capterra.com/p/134005/PrestaShop/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of PrestaShop Ease of use 4.2 Customer Service 3.9 ## Pros and Cons in Reviews JR Jose A R ConsultantInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources.“ January 12, 2026 DG Damian G CTOComputer Software, Self-employedUsed the software for: 6-12 months. “I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot.“ March 18, 2026 JR Jose A R ConsultantInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees.“ January 12, 2026 Aroob A Web DeveloperMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “There are so many functionalities that require money and you cannot have them for free, for example seo tools.“ May 21, 2026 CD Christopher D Web developerInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients.“ October 20, 2025 SN Samba N INOCOArchitecture & Planning, 51 - 200 employeesUsed the software for: 1-2 years. “There are occasional bugs that can be difficult to fix, and the backend isn’t really designed for non-technical users.“ October 14, 2025 SN Samba N INOCOArchitecture & Planning, 51 - 200 employeesUsed the software for: 1-2 years. “PrestaShop is an e-commerce CMS similar to WooCommerce that allows you to create online stores easily.“ October 14, 2025 Rafa¿ M OwnerManagement Consulting, Self-employedUsed the software for: More than 2 years. “just community support - in most cases, if you use many plugins and something goes wrong, every plugin developer says it is not his plugin fault but some other plugin conflict)- TCO for prestashop is not so small as you may thing, especially if you compare prices for Shopify or similar paid platforms where hosting, updates, security and functionalities are included in monthly price- some plugins are written badly so it is hard to find bugs or debug them- closed plugins (via ionCube) mostly without any custom\_functions hook to extend functionality- lack of well developed themes (not only by graphics, but mostly SEO/UX/performance optimizations are missing)“ January 7, 2023 ## Showing most helpful reviews Showing 1-25 of 332 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Olusegun S. Freelancer Computer Software Used the software for: 1-2 years ### "A Beautiful User Interface Shopping Cart Software " February 10, 2021 4.0 Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then Pros I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great. Cons Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it Alternatives considered [Shift4Shop](https://www.capterra.com/p/14378/3dcart-Shopping-Cart-Software/) Reason for choosing PrestaShop The front end design of Prestashop and i don't know much about 3dcart so that made me choose Prestashop over 3dcart Review Source JAR Jose A R. Consultant Information Technology and Services Used the software for: 2+ years ### "A Open Source eCommerce platform with free native options for multilingual management to sell internationally" January 12, 2026 5.0 A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees. It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources. Pros Open Source eCommerce platform with free native options for multilingual management and advanced logistics/tax management to sell online internationally in multiple languages ​​in different countries without the need for additional modules Cons The Open Source version requires initial installation/configuration and ongoing updates, making it a more technical process with significant compatibility issues with older versions, modules, and themes. However, they now also offer a PS Cloud (Hosted/Enterprise) version as a SaaS service, where they handle all the technical aspects for a fee. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing PrestaShop Open Source natively included multilingual options and advanced logistics/tax management for international sales, without requiring large additional outlays on modules/themes/infrastructure Review Source VR Verified Reviewer Web Developer Marketing and Advertising Used the software for: 6-12 months ### "Prestashop for beginners" May 21, 2026 4.0 I have worked on creating a few online stores for different countries with prestashop and it is very easy. Pros A very easy frontend interface with lots of built in functionalities to have your ready to go ecommerce website or store. Cons There are so many functionalities that require money and you cannot have them for free, for example seo tools. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Because prestashop is more focused on online stores. Review Source CD Christopher D. Web developer Information Technology and Services Used the software for: 1-2 years ### "A good opensource ecommerce platform - but there are better options" October 20, 2025 3.0 Pros I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients. Cons It was a few years ago that we used Prestashop, we found it to be a bit buggy at times and experienced a fair few breaking changes for updates. For this reason we ended up switching to other systems. Review Source DG Damian G. CTO Computer Software Used the software for: 6-12 months ### "Golden Burrito" March 18, 2026 3.0 Pros Solid software, easy shop setup and multi-currency support with a very intuitive administrator dashboard. Cons I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot. Review Source SC Stefano C. Marketing manager Business Supplies and Equipment Used the software for: 2+ years ### "Great e-commerce platform, particularly suitable for large catalogues" November 29, 2024 5.0 I have been using PrestaShop for several years, since version 1.6, and I can say that I know it quite thoroughly. I definitely prefer it to other e-commerce platforms for its completeness and the ability to manage large catalogues, even if it occasionally presents some small bugs that are almost never resolved in subsequent releases. Being very widespread, you can find online many third-party modules and templates at low prices. Pros One of the most complete and efficient e-commerce systems around, very complete, customizable and also suitable for large catalogues. Excellent organization of the backoffice in managing orders and products. Cons Unfortunately some small but annoying technical bugs are also retained in new releases. It must be known thoroughly in order to make technical changes. Some third-party modules occasionally conflict with each other. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) The editor was too basic for my needs. Monthly fees Review Source Eva G. Digital Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Leading tool for ecommerce companies" June 7, 2024 5.0 Pros Prestahsop offers a great combination of inventory, order and ecommerce management. It´s more expensive than similar tools and offers a good price-quality ratio. Cons The catalog management becomes quite manual, it would be great to improve the product entry process. Reason for choosing PrestaShop More and better functionalities, could be scaled easily. Review Source Stephanie J. System Administrator Information Technology and Services Used the software for: 2+ years ### "An easy-to-use platform for creating simple websites" February 14, 2023 4.0 For your online store, Prestashop is analogous to a cargo ship. If you run a small business, you'll appreciate the ease of use and robust features that Prestashop offers for your online store. Pros The front-end experience, including the interface, search functionality, and purchasing wizard, must be intuitive and simple to use. Managing products in the administration area is similarly simple and straightforward. The process is simple enough for a person with no technological background to manage. Cons Theme support is weak when compared to rivals like Shopify and woocommerce. Further, it employs a PHP-based server, making it more vulnerable to malicious software. Switched from [OpenCart](https://www.capterra.com/p/143516/OpenCart/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Excellent if your store is just getting started or is on the smaller side. It's simple to set up and offers a wide variety of personalization choices. In addition, many extensions are available for installation. Review Source Pedro L. CEO Information Technology and Services Used the software for: 2+ years ### "Good, but falling behind WooCommerce for WordPress" February 5, 2024 3.0 Nowadays the cons overweight's the pros when we compare with WooCommerce, so we basically almost gave up using it and are fully focused on WordPress, with great ROI based on that bet. Pros We used to work with Prestashop for ecommerce up until 8 years ago roughly. We started to notice that WooCommerce was starting to evolve and the seamless integration with WordPress is behond "just another plugin". It literally works perfectly together to act as a great ecommerce platform. Also, having experience developing for both platforms (we develop and sell plugins/modules for both platforms) it's a lot faster to develop for WordPress/WooCommerce than it is for Prestashop. Cons Community is not that huge compared to WordPress. Development, due to the way the core was created, is more time consuming than WordPress and that makes it less appealing because it costs more for customers. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Reason for choosing PrestaShop At the time, it was just better. WooCommerce was not mature yet and so we thought it was a good bet. Review Source SN Samba N. INOCO Architecture & Planning Used the software for: 1-2 years ### "prestashop pour les ecommerce" October 14, 2025 4.0 Pros PrestaShop is an e-commerce CMS similar to WooCommerce that allows you to create online stores easily. The user interface is simple, and there are specific modules available for different types of projects. Templates are easy to find and install, and the platform handles everything from creating to publishing articles or online shops. It’s also simple to integrate an online payment system through APIs from payment service providers. Cons PrestaShop is quite heavy to install locally and takes up a lot of space. Its modules are paid and often expensive for individuals. There are occasional bugs that can be difficult to fix, and the backend isn’t really designed for non-technical users. Review Source JH Janusz H. Owner Internet Used the software for: 2+ years ### "Great ecommerce system" October 3, 2024 5.0 My overall impressions are great. Prestashop is complete as a B2C ecommerce system. Pros Easy to set up and complete as an ecommerce system Cons Completely useless b2b mode. I do not know what function it is supposed to have there Review Source VR Verified Reviewer Owner Automotive Used the software for: 2+ years ### "Gets your business online, but not exactly plug&play" November 25, 2023 4.0 Overall, despite the fact that addons like premium themes, plugins and modules can be quite expensive, once one learns how to work around the small glitches, it is the best tool around to get an online ecommerce website without hiring an agency. Pros Prestashop allows any startup or small business create its own ecommerce platform fairly fast and in its basic form, for free. When properly configured, the basic functionalities will allow for instant deployment of an online store. Cons It is very easy to get excited about the potential of Prestashop, but one clashes immediately with the prices of the themes, modules and plugins needed to get some extra functionalities. Prices can be an obstacle for small startups or small businesses Review Source Serhat C. Senior Software Developer Banking Used the software for: 2+ years ### "Everything Considered" July 2, 2023 5.0 Pros It is easy to integrate with payment providers, all modules are configurable and I can configure them according to my country. In some special cases, such as shopping with gift points, I can easily manipulate the code. Themes and language options are quite a lot. I can also get templates from paid template sites. Cons I haven't come across a feature that I don't like. I can do anything I want. Review Source Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 1-2 years ### "PrestaShop" November 21, 2022 5.0 This software is great for creating an online store that allows you to sell your products with ease. Pros PrestaShop is a great way to create a store for your business. It has a lot of features that make it easy to use and you can be up and running in no time. The support is great and the community is very helpful and active. This is a great way to get a store up and running for the purpose of e-commerce. Cons PrestaShop is a CMS more based for ecommerce. Review Source AC Andreina C. Project Manager Program Development Used the software for: 6-12 months ### "Prestashop is not as simple as they show, but is an option to start your online business" July 5, 2018 3.0 Pros Prestashop is one of the "cheapest" options in the market to create an online shop in a short time. It has the advantage that you can choose among many predesigned templates, which are certainly very nice and allow you to show the public your products in an attractive way. You can also set up the products in an administrative panel to keep track of the number of products available, prices, you can create discount coupons and much more. It is a complete software in the sense that you can manage the business from one place. Cons However, the installation, uses and features of this program are not as simple as they show in advertising. If you do not have knowledge in programming or computer science, you will necessarily need the help of a professional because there are certain functions that you will not be able to carry out by yourself. For me was a headache to load the products in the store because the program it is not so intuitive or so practical. If you bought a basic template, little by little you will realize that you will need to buy new modules to perform some important business tasks. These modules have a separate cost, therefore the final investment is much higher than you had originally thought. To solve a technical problem, you will also need to document a lot and have the time to do it. I think it is a software that you can buy and use as long as you have a professional that can guide you even before you start, because otherwise you will end up losing time and money. Review Source VR Verified Reviewer Spanish Translator Computer Software Used the software for: 1-2 years ### "A great ecommerce platform" May 27, 2020 3.0 It has been great, we use it daily and it has never failed us. We learn each month how to do something new and we are always trying to check on new tools to apply to our site. Pros I have been working with this software for a couple of years now and it has been great. You can easily find everything you need, and it is really well organized in tabs, productos, orders, clients, etc. You can select the state of each order and even set your own, this way you can keep the client inform about their order, and you can easily keep track on what orders you need to take care next. Cons I would like to see a more user friendly version, where you don't need to hire a developer each time you need to modify small things. Everytime we needed to change something and we found out how to and did it by ourselves, another thing starts glitching and we have to get a developer to solve it. It is great that is has so many options, but sometimes it is hard to access them. Review Source Md Jahan M. Digital Marketing | Web Development & Design Specialist - Freelance Internet Used the software for: 1-2 years ### ""Advanced content management system with a lot of cool features"" May 1, 2022 5.0 Pros Prestashop is a great CMS for building a fully customized e-commerce website, with a simple-to-use admin interface and has advanced product inventory, etc. It also presents a variety of features for effectively organizing your store. Cons I think It's the best CMS tool that I've found ever. So none of the issues fall on my eyes. Review Source MC Matthieu C. CEO Marketing and Advertising Used the software for: 2+ years ### "PS review" October 22, 2019 3.0 Pros \- ease of use - the core is open source - BO is clean - it's easy to develop modules - supports a lot of products without any performance issue - supports many languages by default Cons \- very unstable when it comes to updates / everything breaks every time we update - code is still not fully migrated to symfony - localisation : it's very difficult to found a string when we don't know where it is (theme? core? module, which one?) - modules are not open source / we can't even test them before buying... - lacks a lot of functionalities in the core for an e-shop (stock management is a joke, no whishlist nor comparator, real cart reminder...) - it's almost impossible to deal with discounts because the system doesn't work sometimes, and/or is unstable, and also lacks basic functionalities (buy 1 get 1, but if we buy 2 we still have only 1...) - bought modules don't update automatically, even when the account with addons is linked - no "starter" theme anymore : why ? - Review Source Mariusz S. SEO Director Retail Used the software for: 2+ years ### "Best ecommerce for small company" October 16, 2019 4.0 More stable. Pros \- advanced ecommerce software - good SEO template - best UX on backend - API - low cost of development Cons \- module in PrestaShop addons is very low quality - no integration with professional solutions (eg. PimCore) - no great SEO addons Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Reason for choosing PrestaShop cheaper at that level of development Review Source VR Verified Reviewer Programador Used the software for: 2+ years ### "It has multiple options to develop a purchase and sale portal, with good design and good security..." June 6, 2018 3.0 I have had effective sales from the web portal, instant payments in addition to good security ... I recommend this system for buying and selling projects Pros It has a variety of options to make sales with the client in addition to providing payment options and shipping, I think is one of the most complete systems for this type of purchase and sale pages Cons It is a bit difficult to use at first and it is somewhat heavy on some servers which affects the speed of the web portal, I recommend using a good hosting provider Review Source MD Marco D. dIGITAL mARKETING Chemicals Used the software for: 2+ years ### "Efficacy and easy approach" March 22, 2022 5.0 nice experience from 3 years Pros easy to import and manage orders from Amazon seller central, easy to connect with ERP Cons low capacity to personalize webpage like Elementor by wordpress Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing PrestaShop for the easy connection with others tool Review Source KD Koen D. CEO Internet Used the software for: 2+ years ### "Working with PrestaShop as a developer and as an e-tailor" October 11, 2019 4.0 We like working with PrestaShop, from both ways we are working with the software. So as well from a developer’s vision as from an e-tailor point of view. Pros As an e-tailor we like the flexibility of PrestaShop as an CMS, the large community who work with the software and the way you can make use of the software. As a developer and PrestaShop Partner we like the diversity of the product and the way we can build converting web shops for our customers. Cons The one thing we like the least is the assistance we get from PrestaShop themselves. Luckily the community is very active, and this solves most of our problems, but PrestaShop should have a more hands-on mentality. Reason for choosing PrestaShop We worked with PrestaShop as developer of the product. But now we have developed a new business opportunity and work with it as an B2B e-tailor as well. Review Source SF Scott F. Director of IT Computer Software Used the software for: 6-12 months ### "Decent Online Store Option, But Has Drawbacks" July 17, 2019 4.0 I've got a ton of experience with running and configuring Magento, but I wanted to try PrestaShop simply to use something different on my own business storefront to expand my own knowledge, not to mention that Magento needs more power than PrestaShop. Although PS is easy enough to setup and get running, it lacks a few features which I would consider "standard" by today's terms, not to mention that there is also a serious lack of free/opens source plug-ins available for it like Magento has, which includes things like themes. Overall, the store does its job and works well once all the modules are in place, but In the grand scheme, I would consider PrestaShop as a stepping stone to something bigger and better like Magento or more. Pros Prestashop is for the large part, free to use, and pretty easy to setup and maintain. Most website hosting companies have a single-click installer for it, making getting started easy. Creating categories, products and advanced products is all very easy with very nice menus and layouts, and the default theme is surprisingly useful. Prestashop also comes with many of today's standard features built-in. Cons The cost of the add-on modules for PrestaShop is ridiculous, and so is the platform's reliance on those modules. There is no way to do anything except free or basic flat-rate shipping unless you spend considerable monies on buying realtime rates modules for EACH shipper, or subscribing to a third-party app that combines and does the checking in a single package, which is costly. Accessing anything except the software's basic features can be incredibly clumsy as well. Review Source Alfredo R. Project Manager Used the software for: 2+ years ### "it a great program to star an e-commerce business" August 1, 2018 4.0 professional tools because it's a very common tool that every e-commerce business use. Pros It's an easy to use program, friendly UX, responsive, it covers all the basic needs for a basic e-commerce business, great library of admins to upgrade your business Cons It's slow, you have to save your progress several times because not always saves what you do, not that prewar web templates. Review Source Giorgi G. Used the software for: ### "One of the best user-friendly free shopping cart software" November 8, 2016 4.0 I've started using the PrestaShop around 2 years ago and I'm still into this system. The experience with the system I got during all this time and throughout my several projects is enough to write ah honest review about the system. Starting with the advantages, the biggest advantage of the PrestaShop is its huge support community which is the best ever help a developer can dream of. Discussion boards with active users make a big difference. Furthermore, one of the biggest advantages is also the administration panel of the PrestaShop which is way easy to use than say other competitor platforms. What's more important for me is the extended functionality and efficiency. The function ility is far more than any user would ever think to want to have on their websites and as for efficiency, PrestaShop is lightweight and well optimised, thus not loading the servers. As for the disadvantages, there are of course some. The biggest disadvantage is that most of the most useful functionalities require the additional investments to have installed in my PrestaShop. What I also noticed, in a case of big products quantity, Prestashop does not function as well as it initially did. To conclude, PrestaShop is good for starting the e-commerce. The system works well with medium or a small number of products, but PrestaShop's efficiency, when there are 100 products isn't any better than when there are 1000. Overall, I would suggest this to the beginner in e-commerce users. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.