--- title: "PrestaShop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrestaShop Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/134005/PrestaShop/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # PrestaShop Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PrestaShop ## What is PrestaShop? PrestaShop is a global leader in ecommerce, supporting entrepreneurs in over 190 countries. We offer inclusive, customizable, and scalable solutions that empower individuals and businesses to fully own, manage, and grow their online stores. As part of Fortidia, a global commerce-enabling platform with over 3,190 Business Solution Centers across 58 countries, PrestaShop plays a key role in driving the digital transformation of commerce. ## What is PrestaShop used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Website Builder](https://www.capterra.com/website-builder-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 331 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 3% Pros & cons Comprehensive e-commerce management Flexible website creation platform Frequent bugs and update problems ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - eCommerce / 2025 - Order Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrestaShop?[Manage this product listing](https://www.g2.com/products/prestashop/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrestaShop 4.3 (332) VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (328) Ease Of Use 3.8 (6,246) Value For Money 4.4 (264) Value For Money 4.1 (5,157) Customer Service 3.9 (256) Customer Service 4.0 (4,938) ## PrestaShop alternatives [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (1,160)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,764)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,819)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) [View all alternatives](https://www.capterra.com/p/134005/PrestaShop/alternatives/) ## FAQs about PrestaShop Overview ### What problems does PrestaShop solve? PrestaShop solves the challenge of launching and operating online stores without building core commerce workflows from scratch. It centralizes product catalogs, inventory, orders, payments, shipping, discounts, and sales tracking, while supporting multilingual and multi-currency selling. Small retailers, B2B sellers, merchants with large catalogs, and ecommerce agencies benefit most. Answer based on 211 reviews Overview ### Which roles and teams benefit most from PrestaShop? PrestaShop is most used by business owners, founders, and executives managing online store operations, sales, and growth. Web developers, programmers, and technical teams build, customize, and maintain storefronts and integrations. Project and ecommerce managers coordinate launches, catalogs, and order processes, while marketing teams manage promotions, content, and customer acquisition. Answer based on 321 reviews Overview ### What company size and industries is PrestaShop built for? PrestaShop is for businesses of all sizes developing online sales, with small businesses representing 82% of reviewers. It also serves midsize companies (11%) and enterprises (7%). Its most common reviewer industries are Marketing and Advertising (15%), Computer Software (12%), and Internet (10%). Answer based on 332 reviews Features and Usability ### What are the key features of PrestaShop? PrestaShop includes core eCommerce features for order management, inventory management, shopping cart operations, and catalog management. Website management supports building and maintaining online stores, while shipping management configures carriers, delivery costs, and returns. SEO management lets users edit URLs, site structure, and metadata. Answer based on 39 reviews Integrations ### Which third-party tools and platforms does PrestaShop integrate with? PrestaShop connects natively to 2 catalog-listed payment platforms: PayPal and Stripe. Reviewer mentions also refer to connections with eBay, Google Checkout, and Skrill for commerce and payment workflows. WordPress appears frequently in reviewer feedback, mainly as a CMS and WooCommerce comparison rather than a confirmed PrestaShop integration. Answer based on 70 reviews Getting Started and Support ### How easy is it to onboard and train a team on PrestaShop? PrestaShop offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that store staff and beginners often learn the dashboard, product management, and daily tasks quickly. Administrators handling setup, customization, upgrades, or module conflicts typically need more time, technical skills, documentation, or developer support. Answer based on 42 reviews Getting Started and Support ### What customer support options does PrestaShop offer, and how do users rate the experience? PrestaShop provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users report that documentation and forums can help resolve questions, and some found support helpful with store issues. However, reviewers also cite costly assistance, slow responses, weak technical support, and difficulties for beginners facing complex problems. Answer based on 31 reviews Security ### How does PrestaShop handle data security and access control? PrestaShop uses encrypted secure-payment options, DDoS protection, SSL certificate connections, and backend user profiles with configurable permissions. Reviewers describe the platform as generally secure and stable, but note it is a hacker target. Security depends on regular version updates and proper setup; outdated installations and unreliable plugins have contributed to security issues. Answer based on 22 reviews Online store creation ### How easy is it to create an online store with PrestaShop? PrestaShop lets businesses build and manage an online store with catalog, inventory, payment, and multi-store tools. Small business teams value the broad built-in ecommerce features, design flexibility, and lack of recurring platform fees. However, advanced content marketing, legal requirements, visual polish, and specialized workflows may require paid modules, templates, or technical guidance. Answer based on 67 reviews ## Who uses PrestaShop? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive e-commerce management 97% positive reviews out of 58 Most reviewers describe e-commerce features as extensive, supporting scalable online stores with intuitive management tools. Frequent bugs and update problems 75% negative reviews out of 55 Most users report bugs and issues, especially during updates, causing compatibility problems and requiring technical intervention. Flexible website creation platform 97% positive reviews out of 33 Most reviewers find site creation straightforward, enabling quick setup of customized, professional e-commerce websites. Anonymous User Owner, 2 - 10 employees. "Prestashop allows any startup or small business create its own ecommerce platform fairly fast and in its basic form, for free. When properly configured, the basic functionalities will allow for instant deployment of an online store." Efficient online sales setup 97% positive reviews out of 29 Most reviewers indicate online selling is streamlined, allowing businesses to launch and manage sales operations easily. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) PrestaShop supports all three features that reviewers rate most highly: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses manage their online storefront, protect customer and transaction data, and handle orders more efficiently, allowing teams to run day-to-day eCommerce operations with greater control and consistency. Website Management 4.2 (101) 51.49% of 101 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Data Security 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.5 (103) 51.46% of 103 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 4.6 (101) 53.47% of 101 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 4.3 (96) 51.04% of 96 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Catalog Management 4.4 (78) 47.44% of 78 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price PrestaShop 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Management: Store and organize information about customers and previous interactions - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Security: Protect sensitive data for digital privacy - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - eCommerce Integration: Integrates with eCommerce systems - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - For B2B: Serves B2B organizations - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Online Payments: Accept and process online payment transactions - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Preview Functionality: Preview materials before finalizing projects - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real Time Editing: Preview and make real-time changes in the web content - Returns Management: Track and facilitate returns of products sold - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Templates: Sample files or documents that could be customized as needed or used as is - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Website Management: Built-in website builder or integration with third-party site - Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain --- Get Advice We can help you find the software with the features you need. Features 4.2 (324) 4.2 Based on 324 reviews ## Pricing Value for money 4.4 (264) ### Starting price Free trial available Value for money 4.4 (264) 4.4 Based on 264 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (256) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (256) 3.9 Based on 256 reviews ## User reviews Overall rating 4.3 Based on 331 reviews Filter by rating Counts reflect reviews available in this feed. 5(163) 4(126) 3(33) 2(4) 1(5) Mentioned topic Recent reviews first, then most helpful RE Reviewer commerciante Used the software for: 3-5 years ### "Ottimo per siti Ecommerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 5, 2026 Ottima esperienza con uso sia da sviluppatore che da utente, ordini e gestione impeccabile, con sistema di pagamento molto semplice Pros PrestaShop è un CMS per l'e-commerce davvero completo, che offre già di base tutto ciò che serve per aprire e gestire un negozio online: catalogo prodotti con combinazioni e varianti, gestione di ordini, spedizioni e pagamenti, regole di sconto, multilingua e multivaluta. Il suo punto di forza più grande è la personalizzazione: grazie all'architettura a moduli e ai temi, ogni aspetto del negozio può essere adattato alle esigenze specifiche del proprio business, senza compromessi. Esiste un vasto ecosistema di moduli, sia gratuiti che a pagamento, e chi ha competenze di sviluppo può creare funzionalità su misura, integrarsi con gestionali e servizi esterni tramite le API e modificare il tema fino all'ultimo dettaglio. Essendo open source, non si è vincolati a una piattaforma chiusa e si mantiene il pieno controllo sui propri dati. Anche la community italiana è attiva e preparata. Per chi vuole un negozio online flessibile e cresce nel tempo, è una scelta che dà grandi soddisfazioni. Cons Il rovescio della medaglia della grande personalizzazione è che molti moduli sono a pagamento: funzioni che altrove sono incluse qui spesso richiedono acquisti extra, e i costi possono crescere in fretta. Inoltre bisogna fare molta attenzione alla qualità: i moduli con poche stelle o poche recensioni possono essere buggati, poco aggiornati o incompatibili con la propria versione. È fondamentale controllare la provenienza, preferendo lo store ufficiale o sviluppatori affidabili, perché un modulo scaricato da fonti non sicure può causare problemi di sicurezza. Infine, tra aggiornamenti e conflitti tra moduli, serve un minimo di competenza tecnica. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Web Developer Used the software for: Less than 1 year ### "Prestashop for beginners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 22, 2026 I have worked on creating a few online stores for different countries with prestashop and it is very easy. Pros A very easy frontend interface with lots of built in functionalities to have your ready to go ecommerce website or store. Cons There are so many functionalities that require money and you cannot have them for free, for example seo tools. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CTO Used the software for: Less than 1 year ### "Golden Burrito" 3.0 March 19, 2026 Pros Solid software, easy shop setup and multi-currency support with a very intuitive administrator dashboard. Cons I dont like that most of integration which will be needed is just another module mostly paid, which increase starting cost a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Consultant Used the software for: 3-5 years ### "A Open Source eCommerce platform with free native options for multilingual management to sell internationally" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 13, 2026 A very complete basic solution for setting up your own international online store without having to rely on monthly SAS (Software as a Service) fees. It natively requires additional modules to handle content marketing at the level offered by other CMSs, for example, or to integrate additional functionalities, although there is a PrestaShop Addons Marketplace with modules/themes and a good online community of resources. Pros Open Source eCommerce platform with free native options for multilingual management and advanced logistics/tax management to sell online internationally in multiple languages ​​in different countries without the need for additional modules Cons The Open Source version requires initial installation/configuration and ongoing updates, making it a more technical process with significant compatibility issues with older versions, modules, and themes. However, they now also offer a PS Cloud (Hosted/Enterprise) version as a SaaS service, where they handle all the technical aspects for a fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Fabio P. Web Developer Used the software for: 3-5 years ### "Modularità, il vero punto di forza" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 3, 2025 In azienda usiamo Prestashop come cms principale per la creazione degli e-commerce per i clienti, è un buon punto di partenza ed è facilmente scalabile, Lo usiamo soprattutto per le piccole imprese che si affacciano la prima volta alle vendite online, è facile da gestire inizialmente, anche se quando i prodotti cominciano ad essere molti, la gestione anche semplice dei prezzi e delle quantità comincia ad essere difficile per i clienti. Pros La modularità è probabilmente ciò che rende PrestaShop una scelta così amata. Puoi espandere facilmente le funzionalità del tuo negozio integrando moduli aggiuntivi. Ad esempio, se inizi con prodotti semplici e poi decidi di offrire varianti personalizzate, con pochi clic puoi aggiungere il modulo giusto. Questo approccio permette una crescita graduale e sostenibile del tuo negozio. Cons I moduli a pagamento possono far lievitare i costi più velocemente di quanto si possa pensare. Alcune funzionalità che davvero desideravo aggiungere erano disponibili solo a pagamento, e i prezzi non erano sempre economici. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Oluwasegun S. Freelancer Used the software for: 1-3 years ### "A Beautiful User Interface Shopping Cart Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 11, 2021 Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then Pros I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great. Cons Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher D. Web developer Used the software for: 1-3 years ### "A good opensource ecommerce platform - but there are better options" 3.0 October 27, 2025 Pros I only have experience of prestashop's open-source project, but on the projects I've used it on (a few years ago now) the platform catered for typical ecommerce needs well, allowing a low-cost shop to accept online sales and payments with a simple to use backend for clients. Cons It was a few years ago that we used Prestashop, we found it to be a bit buggy at times and experienced a fair few breaking changes for updates. For this reason we ended up switching to other systems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eva G. Digital Marketing Manager Used the software for: 1-3 years ### "Leading tool for ecommerce companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 10, 2024 Pros Prestahsop offers a great combination of inventory, order and ecommerce management. It´s more expensive than similar tools and offers a good price-quality ratio. Cons The catalog management becomes quite manual, it would be great to improve the product entry process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stephanie J. System Administrator Used the software for: 3-5 years ### "An easy-to-use platform for creating simple websites" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 16, 2023 For your online store, Prestashop is analogous to a cargo ship. If you run a small business, you'll appreciate the ease of use and robust features that Prestashop offers for your online store. Pros The front-end experience, including the interface, search functionality, and purchasing wizard, must be intuitive and simple to use. Managing products in the administration area is similarly simple and straightforward. The process is simple enough for a person with no technological background to manage. Cons Theme support is weak when compared to rivals like Shopify and woocommerce. Further, it employs a PHP-based server, making it more vulnerable to malicious software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pedro L. CEO Used the software for: 3-5 years ### "Good, but falling behind WooCommerce for WordPress" 3.0 February 12, 2024 Nowadays the cons overweight's the pros when we compare with WooCommerce, so we basically almost gave up using it and are fully focused on WordPress, with great ROI based on that bet. Pros We used to work with Prestashop for ecommerce up until 8 years ago roughly. We started to notice that WooCommerce was starting to evolve and the seamless integration with WordPress is behond "just another plugin". It literally works perfectly together to act as a great ecommerce platform. Also, having experience developing for both platforms (we develop and sell plugins/modules for both platforms) it's a lot faster to develop for WordPress/WooCommerce than it is for Prestashop. Cons Community is not that huge compared to WordPress. Development, due to the way the core was created, is more time consuming than WordPress and that makes it less appealing because it costs more for customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134005/PrestaShop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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