--- title: "MasterControl Clinical Excellence Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MasterControl Clinical Excellence Software - reviews, pricing plans, popular comparisons to other Clinical Trial Management products and more." source_url: "https://www.capterra.com/p/134011/MasterControl-Clinical-Suite/" page_type: "product" language: "en" --- # MasterControl Clinical Excellence Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MasterControl Clinical Excellence ## What is MasterControl Clinical Excellence? MasterControl Inc. produces software solutions that enable regulated companies to get their products to market faster, while reducing overall costs and increasing internal efficiency. MasterControl securely manages a company's critical information throughout the entire product lifecycle. Learn why over 1,100 companies have chosen MasterControl to automate their CAPA, document control, change control, training, audit management, and other quality management and regulatory processes. ## What is MasterControl Clinical Excellence used for? [Clinical Trial Management](https://www.capterra.com/clinical-trial-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MasterControl Clinical Excellence Overview Updated August 2026 AI summary MasterControl Clinical Excellence offers clinical trial management capabilities for organizations of all sizes, supporting regulatory compliance with features such as 21 CFR Part 11 adherence, document management, and workflow management. Users can manage clinical studies, monitor patient data, and import or export information. The platform is accessible via cloud, web, Mac, and Windows, accommodating diverse deployment preferences. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MasterControl Clinical Excellence 5.0 (1) VS. [4.5 (83)](https://www.capterra.com/p/200364/Florence-eBinders/reviews/) Starting Price $1000 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.2 (83) Value For Money 4.0 (1) Value For Money 4.5 (50) Customer Service 5.0 (1) Customer Service 4.6 (65) ## MasterControl Clinical Excellence alternatives [4.7 (204)](https://www.capterra.com/p/143532/Castor-EDC/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (118)](https://www.capterra.com/p/192454/Research-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [ShareCRF](https://www.capterra.com/p/253399/ShareCRF/) [4.8 (45)](https://www.capterra.com/p/253399/ShareCRF/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253399/ShareCRF/) [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/) [4.4 (67)](https://www.capterra.com/p/172299/Health-Cloud/#reviews) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172299/Health-Cloud/) ## FAQs about MasterControl Clinical Excellence Overview ### What company size and specific industries is MasterControl Clinical Excellence built for? MasterControl Clinical Excellence is designed for quality managers at life science companies that work with heavily regulated products. It is best suited to organizations in regulated life sciences, including pharmaceutical, biotech, and medical device companies, rather than a specific company size segment. Features and Usability ### What are the key features of MasterControl Clinical Excellence? MasterControl Clinical Excellence offers clinical study management, patient monitoring, and real-time monitoring for trial oversight, along with compliance management and 21 CFR Part 11 compliance. It also includes document management, document imaging, and document storage, plus workflow management, audit management, activity tracking, alerts/notifications, reminders, API, and data import/export. Integrations ### Which third-party tools and platforms does MasterControl Clinical Excellence integrate with? MasterControl Clinical Excellence connects natively to MasterControl Quality Excellence. It supports 1 catalog-listed integration, linking clinical excellence workflows with quality management in a single MasterControl environment. Getting Started and Support ### What training and onboarding options does MasterControl Clinical Excellence offer? MasterControl Clinical Excellence provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, videos offer visual walkthroughs, and documentation serves as written reference material. Getting Started and Support ### What customer support options does MasterControl Clinical Excellence offer? MasterControl Clinical Excellence provides phone support and 24/7 live rep assistance. No reviewer feedback on support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 355 Clinical Trial Management reviews Capterra data shows that buyers of Clinical Trial Management software rank the following features as their top priorities: - **21 CFR Part 11 Compliance** (**72%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**76%**) - **Electronic Data Capture** (**51%**) MasterControl Clinical Excellence supports **21 CFR Part 11 Compliance**, which helps teams maintain compliant records and manage regulated trial processes with greater confidence. However, it does not include **HIPAA Compliant** or **Electronic Data Capture**. Instead, it offers **Clinical Study Management** (**48%**) and **Document Management** (**54%**), two other features reviewers also view as important. These capabilities help businesses organize study activities, control essential trial documentation, and keep information easier to track across the clinical process. 21 CFR Part 11 Compliance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Shows that electronic documents are authentic and linked to specific records Clinical Study Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools to manage single or multiple clinical studies within a centralized platform Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location API 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Compliance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications MasterControl Clinical Excellence 16 features ### All Features - 21 CFR Part 11 Compliance: Shows that electronic documents are authentic and linked to specific records - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Clinical Study Management: Tools to manage single or multiple clinical studies within a centralized platform - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Import/Export: Import and export data to and from software applications - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $1,000 Flat Rate,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Abby S. Analyst Hospital & Health Care ### "Clinical excellence achieved with MasterControl" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2022 Keeps Health on track and compliant. Pros Tracking trends using data generated through the system. Cons I’d like to see greater flexibility in reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.