HiMama

HiMama Preschool & Child Care App


4.5 / 5
479 reviews

Who Uses This Software?

All child care and early learning programs - preschools, early learning academies, Montessori, Reggio-inspired, NAEYC accredited, home daycares, regional and national child care providers


Average Ratings

479 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HiMama
  • www.himama.com/
  • Founded 2012
  • Canada

About HiMama Preschool & Child Care App

WARNING! If you are looking for boring administrative software you have come to the wrong place. HiMama is fun, easy-to-use software for savvy child care programs that are tired of paperwork taking over their centers. HiMama provides an easy way to record and share children's activities, everything from silly and fun moments to learning and development to involve parents and improve outcomes for children. The program also has powerful reporting and staff management features for directors.


HiMama Preschool & Child Care App Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

HiMama Preschool & Child Care App Reviews Recently Reviewed!


Excellent Child Care App that will bring benefits to the parents as well as the school!

Dec 07, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easiest of access for us as a school with admin and teachers who work on the app daily to keep track of attendance, sending messages. And the easy way of working with it for our parents on their smartphones

Cons: The use of the calendar/schedule feature is too limited for us. We have classroom plans that change subject or activity every 30-45 min and it would be too much to insert all that information on it daily by hand for an average of 325 days a year our school is open. In the message center there is no search or filter option, so when looking for a specific message that has been sent, you have to click and look through hundreds of messages to find it. There is also no option to send messages to selected parents, it's either the whole school, the classroom or 1 family; there's no option in between.

Overall: HiMama is an accessible child care app that is giving us the perfect way of communicating with our parents from the moment we started using it. The easy way of inserting information by our teachers and sending daily reports to our parents is ideally for our school. With just a few clicks we can keep track of attendance and even send messages to either our whole school, a specific classroom or just a selected family. With the app replacing the good old paper&pen we save a lot of time on written reports. There is also less room for error when using the app as filled in information is being stored and can be continued later. It can be accessed from any tablet or computer and is, therefore, suitable for working on-the-go and no information will be lost! We have received all positive feedback from our parents working with the app on their smartphones and especially the timeline feature with uploaded pictures and/or video is a favorite. Overall, If you are looking for a child care app we would highly recommend HiMama to anyone!

We could not be happier!

Dec 06, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: how easy it is to use it and how fast my teachers can input the child's information thought the day

Cons: there are a couple of options that I wish could be a little easier, which i have noted on the advice box.

Overall: We have been using Himama for over a year we could not be happier! Parents love the value and the extra channel of communication that they get with the easy with the ability to send messages directly to the classroom teacher. My teachers are able to send pictures, videos and update parents on how their child is doing. Over all this application was one of the best investments we made at our Daycare, and I can truly say that no other app compares to Himama.

Recommendations to other buyers: I wish that to change classroom i didn't have to do so many steps. I liked it how before I was just able to change the classroom without having to go through the whole graduate them and then having to create another classroom. Also I wish that I could have the ability to update the parent's email when and if they change emails. Most of them have come to me to help them change it and since I'm not able to I have to tell them to call Himama customer support or go in their app. Is more a convenience factor and the ability to resolve my client's issues that I wish i could update basic information like that.

Thank You HiMama

Oct 15, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: HiMama has been very well received at all three of my Little Sprouts Learning Centers. Parents are thrilled to see their children interacting in class and feel reassured to see their child settled into the program just minutes after leaving the classroom. This was especially appreciated by our new parents, as well as parents whose children were starting school for the first time.

Prior to HiMama, families received a monthly newsletter with photos, information on our monthly theme, reminders, birthdays and important upcoming dates. Now with a click of a button, the classroom teacher can send this information to parents anytime. The ability to keep updates current has helped parents ensure they are not missing important news, are less likely to forget upcoming events, and also allows them extra time to plan and prepare.

Parents find the program extremely handy as they can speak directly to the teacher through the HiMama message system. Often times moms and dads are on the run and not always able to chat during drop off and pick up, or throughout the day. HiMama keeps everyone connected, by allowing parents to send a quick message to the classroom teacher at their convenience.

Customer service at HiMama is very good and parents have found Caroline very efficient and helpful should they come across any issues. As the owner of Little Sprouts I feel the overall customer service has been excellent right from the beginning, and appreciate Ron's support in setting the system up with me back in February 2014.

Areas I would like to see improved would be to have the option to send a message to a specific group of families. Currently the options are one family or the entire classroom. I would also like the option to put music to the photos so that a DVD could be created of the child's school year. Access to all the school photos would be a wonderful option as currently we have to go into each child's report to see the entire group of class photos. Although the classroom journal does show a few pictures, I would like to be able to see all of these photos as a running stream.

Thank you to Ron and the staff at HiMama! You have made a wonderful difference to the parents and families at Little Sprouts, and I can't thank you enough!

Best reporting system.out there!

Mar 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reports overview feature to see all students activities in one classroom to see any missing entries.

Overall: We tried many other reporting systems for our school to severyone and communicate with our parents but Hi Mama has been hands down our favorite and our parents love it! As a director/owner of my childcare center my personal.favorite feature is that our super odors can review each entry for each student on reports overview and see if there are excited tries missing before the report get sent out to parents. We love using the observations tools to attach skills observed to pics and videos of students to help parents know more about their child's day and what they are learning. We also use the notes section for reminders and to list a few of our Learning skills from the Daily lesson plan to keep parents informed about what lessons were taught. We love Hi Mama and we would highly recommend this to you!

Recommendations to other buyers: It's the best and the easiest to use.

HiMama app

Aug 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked that we are able to receive updates throughout the day (there is the capability but teachers don't always use it) and mostly the pictures/videos! It makes you feel like you know what is really happening during the day. I also like that there is an electronic journal that you can refer back to at any time. I also like the ease of being able to communicate to the teachers through the app and that administration is able to see any of that back and forth.

Cons: The pictures and videos were blurry, especially when downloading. Also not sure if the videos are limited to :06 or that's just what the teachers did. I also think that the auto-population for food makes it less likely that the teachers actually update appropriately.

Overall: Benefits as a parent are stated in the Pros section above but mostly, it's having a consistent and electronic log of the days for reference (and for enjoyment with pics).

Himama is very user friendly and makes our job easier at our daycare centre.

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to understand and use. They are constantly updating the features to make them better. The app works well on a variety of devices and the software is also quite visually bright and engaging. The customer support is wonderful, they always get back to you quickly and with comprehensive answers.

Cons: If we had to pick one thing, it would be the reset time for the classes. Sometimes if children are signed out and reports sent late in the day, the next morning the class still isn't reset to start over, and then we have to manually check students back in.

Overall: Easier communication and connection with parents at our child care centre.

Overall, a good software and love that I can get the daily reports for my kids electronically.

Oct 28, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Pros - getting pictures of the daily activities, knowing what my kids eat in a day and how much and what was offered even if they didn't eat it. Being notified if diapers/wipes, etc are needed, however a couple days notice of "running low" might be good as I sometimes forget to bring the item on the following day care day, especially if it's over a weekend. I do love the emails that we receive through the app regarding things going on at the centre. It is so much better than either word of mouth or having to locate the information on a bulletin board or something like that.

Cons - some of the teachers are not as thorough as others with providing details of the day. I never receive pictures of one of my sons in the preschool room but I receive a lot of my other son in the toddler room (which I like to receive the pictures).

It might be good to list if there was a incident in the app as well, instead of finding out about it when we pick up our kids and then having to sign the report at that time. Maybe there is a way to use electronic signature/response with the incident reports. Have the report in the daily report for the kids and then the parents have to click on a button within the incident report to acknowledge that they are aware of the incident and the measures taken to make it better (just like the paper copies). That would also lessen the burden of the teachers at the end of the day (when it's crazy busy) to have to get a parent to read and sign the incident report. I understand that parents might not respond to the report in the app. If that's the case, if the app is 2-way (as in the teacher can see that the parent has either responded or not by the time they pick up their kids) then the teacher can have the parent read the report at the time of pick up.

very user friendly

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the way i can give access to different personals and different rights to different persons.

I can see what my son is doing whole day with continuous updates of photo/video.

I can message his care provider and get message from his care provider.

Any other updates related to him is centered at one place. I don't need to dig/search my email box for any updates from his care provider.

Cons: I didn't explore this app too much so I am not sure if this feature is already present.

I would like to categorize notifications. I don't like to get all notification for his regular photo/video upload. but on the other hand I would like to receive notification for critical information. for e.g. information for some upcoming event, child sickness etc. so if I turn off notification from app I dont get any notification.

Capterra loader

Awesome Communication Tool

Nov 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease-of-access through the website and the app. HiMama allows me to remain in contact with my childcare provider and easily see/view activities throughout the day.

Cons: Sometimes the app randomly signs me out, which can be a bit annoying, so I have to wait for the end-of-day report to arrive.

Overall: I have been using HiMama as a parent for over a year through my childcare provider. It is an amazing tool to track the daily activities of my child, including her meals and snacks, bathroom routines and naps, and her ongoing learning and activities. The use of pictures and videos with the descriptions is really awesome. The layout of information, whether through the app or website, is also easy to follow. I am a huge fan!

Best technology move ever!

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, families see what their child is doing daily, allows us to enter development goals, menus etc.

Cons: Although there are improvements daily, there is still some things we would appreciate being added

Overall: The HI MAMA app has not only enabled our families to see what their child is doing each day, it has allowed our educators to have MORE hands on time with the children! The app is so quick and easy to fill out; it is much preferred to written daily reports. It meets our Quality Assurance measures, makes families happier (as they can see their child busy with happy faces) and allows me as Supervisor to see at a glance who is in, what reports are done, and keep track of the families using it and checking in! By far, the easiest and best piece of technology we have invested in!!

Capterra loader

Practical and easy to use

Aug 06, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how quick and easy it is to check children in/out, log daily activities, and keep in contact with parents. Having all my necessary features in one app is super convenient! I also like that I can access the app from multiple devices and log in at any time.

Cons: The app tends to crash often, this can be frustrating in the middle of a log. As well, program planning can be finicky/difficult to use when on mobile or tablet - we have had issues with this feature not saving work once the app is closed or if the app crashes.

Overall: HiMama effectively meets all our needs as childcare providers - it is simple to use and functional for our work environment. It has been greatly beneficial to promoting open communication between staff and parents, providing many opportunities for positive interaction throughout the day.

I am a daily user, I receive reports daily for my son and also use the software as a teacher

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that I am able to complete my lesson plans and include pa standards for months out. It is easy to keep track of all of my students and communicate with their parents. I also love being able to track my students progress and growth in my room. I love it as a parent because I get to communicate with my son's teachers, see his daily activity, how long he napped, what he ate, they even send pictures of him throughout the day.

Cons: It gets a little tricky syncing information that we input on multiply devices, so we are constantly having to refresh when using it from the web browser.

Best Communitcation Tool Ever

Dec 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to learn how to use it. We have quite a few supply staff and they all have been able to master inputting the information when are covering for a full-time staff.

Cons: My Staff tells me that the domains for the Toddlers are not useful. Also, it would be handy sometimes if there was a blank space to put in their own idea, such as the mood for the day.

Overall: Using the Hi Mama app has been great. The staff finds it easy to use in comparison to writing everything by hand every day. The support when we have an issue has also been great. When we email the response is fast and easy to implement.

The parents can not say enough good stuff about the app. They love the photos throughout the day and the fact that they have the menu available to them when meal planning for at home.

The price is also very affordable and it is worth every penny.

Easy to use, would have loved to be able to do more with this ap

May 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to see my child's activity and keep track of her bowel movements (She had issues with this from birth) and if she is eating well, as well as her mood, so I could expect wether she needed an earlier (or later) bedtime.

Cons: I could not respond or comment "live" often switched to just text the care giver. Sometimes I want to comment right on a picture, and I wasn't able to- or zoom in etc. to see if my child was wearing sox for example. Would have loved to download reports to see how my child was developing week-by week.

Overall: Could see my child and all the activities she was involved in daily. It allowed me to keep track of what type of food she was given, and wether they went outside or not during the day. Gave me the peace of mind I needed to go back to work

HiMama Child Care App

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Everything that my son is eating and the pictures that are send to me of what hes up too. Its so great to see that when i'm not around.

Cons: Not knowing when and what time how long my son napped during the day.

Overall: I love this app and hope there can be more added on. I love seeing the meals that posted on and how much he ate. and seeing the photos that are sent to me; like seeing how happy he is and how much fun hes having, I like being part of the group on the app.

And when picking up or dropping off my son I like seeing how great the teachers are. its such a positive environment, and love seeing how my son is comfortable just walking in.

Gets the job done with seeing what my kids are doing during the day.

May 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I like how I receive updates on what my children are doing through out the day. I especially love pictures and videos that are posted.

Cons: When teachers want to communicate with me during the day using the software, their messages come up through email only, and not through the app. Wish there was an alert or notification that popped up on the app as well, as I am not able to check my email much throughout the day but can check the app. I also wish there was a way to save the pictures and videos of my kids to my phone.

Overall a great app!

Aug 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its great to have access to your child's activities, photos and status throughout the day. Its also great to have an archive of these photos/ activities. Its also great that you can use the app to correspond with the teacher/ administration group for quick and easy updates.

Cons: I note that at times the pictures/ reports can be delayed in loading.

Overall: Overall our experience has been very positive and we enjoy using the app. We also messaged the support team about the delay in loading and had a quick, friendly and informative response.

Easy to stay connected

Aug 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The HiMama app offers such a great resource as a parent to stay connected to my child's teacher's, seeing what he's learning and even photos of all the fun he is having. Access to the calendar and lesson plans also helps me plan ahead and supplement further activity at home and ask thoughtful questions of my child about what he is learning each week.

Cons: The latest update to the app has made all the awesome desktop features now easily available on mobile for a much improved user experience.

Great App! Wish we could do more

Dec 20, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of adding snacks and lunch and sleep times all at once is great.

Cons: Would like to be able to add more than 1 photo

Would like to be able to print off toileting charts each day or every week as well as snacks and lunches

Would like to be able to have blank sections under domains, skills so that we can add our own info as sometimes they don't always have what we are looking for.

Overall: We do enjoy our Hi Mama program, there are a few things that we would like to be able to do with it though. Being able to print off toileting chart for the week so that we don't have to keep a written copy as well as logging it on Hi Mama, we just discovered that we can print off sleep checks so that is helpful. It would be nice if we could do that for snacks and meals as well. Getting our tablets to create collages and the right size to download is sometimes tricky. It has been helpful that we have your support to go in and fix mistakes when we discover them from your end. We wish that we could add more than one picture to an activity and we wish that sometimes there would be a blank domain section so that we can list what skill we are working on if it's not something listed.

Nice app! Hope to see it grow.

Jul 28, 2016
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the basic design of this app - the photos and the daily report. The photos are of good quality which makes the experience even better. I can even post comments which is another feature that I enjoy.

Cons: One feature that has bothered me is the navigation aspect. At times, when I try to scroll a photo down to see the comments posted, I am directed to a blank page. I really hope this gets fixed and navigating is made smoother.

Overall: I use the HiMama app to know about what my niece is up to at her day care. I stay in India and my niece is currently residing in the US. So, the app is an amazing way to see her in action, DAILY! Its a real pleasure looking at her photographs and getting to know how she is spending her time. All-in-all, the app is truly serving its purpose.

Recommendations to other buyers: I have a few things to ask for - 1) I would love if the app allowed to download and save pictures into my device; 2) I hope to see the feature of videos soon. Its good to see photos and videos would take the experience to another level 3) I suppose the app is only iPhone compatible right now. So, I would love if it will soon be made accessible on iPad/other devices too.

HiMama is a great app that keeps me in touch and updated with my child while at daycare.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love getting her pictures throughout the day. I also appreciate the updates on her restroom habits. It helps me to know what we need to work on.

Cons: I hate the fact that I can't save the pictures to my phone. I understand that perhaps it could be a security issue due to the fact that often times the pictures include other children.

Overall: I appreciate that I am constantly kept in the loop with my children. I also appreciate the end of day report. It helps me to know when my child has been signed out.

HiMama review

Aug 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the outline and how themes are well laid out. I am pleased with the display of information and pictures of my child

Cons: I don't like the fact that the app does not keep history of my child's daily record. It seems when new journal Is entered it overwrites the previous day. Except if this functionality already exist and I have not been able to figure it.

Overall: Overall I am pleased with the app. I get to see real time report of my child and activities and the pictures too.

Great program

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Overall: Himama is easy to use for teachers. It has great features, and parents love it. It gives parents a daily report with important information, such as nap info, meal info, bathroom info, and pictures for activities. We also do a write up of the day, so parents know how their child's day goes. It is a great communication tool, and I recommend this program to all childcare providers.

Great for sharing daily data

Jun 19, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I was able to see how my child was doing each day at daycare. I could track their progress throughout the day when I was busy at work. It helped me feel like I was still involved in their day.

Cons: I wish I was able to directly message the daycare teacher on the software. I also wish there were specific features for each child if they are working on a certain skill that others in the class aren't necessarily working on.

Great app, no more papers

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use himama app at childcare. It is easy in use, easy access for daily report for parents. Great features like posting kids pics and GELDS for curriculum and daily schedule! I recommend this app for chidcare providers. It is easy, usefull and gice quality and higher rate :)

Cons: Menue coping procedure. Biu i love some afded reports

Overall: No more paper reports that are kept and overloaded faculty. Parents are happy to use Himama app

Hi Mama has added to our program tenfold

Jun 03, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have started using Hi Mama at Kindertown since October 2013. The start up was simple, quick and support was readily available allowing staff to use the program quickly and efficiently within days. Since starting the program the response from parents has been astounding! Not only do parent's discuss their child's day, but they continue the learning at home with discussion and reviewing pictures from the day. Prior to Hi Mama parent's would rely on monthly newsletters, children's verbal accounts and end of day feedback which may not have been available causing some parent's to feel "uninformed".

Since implementing Hi Mama parent's have come to realize how much programming and planning is done at the centre, something the staff felt went unnoticed before. Parents now actively participate in programming throughout the week which has created an amazing environment for all of us!

As acting Director, Hi Mama has made my job easier as well. Staff are now able to address issues directly with parents, request supplies, send reminders and so much more. Many simple concerns that use to come across my desk are now easily resolved quickly and efficiently!

We have had no regrets since starting with Hi Mama, it has improved every aspect of our daily operation at Kindertown. With the continued improvements and updates the program continues to increase the value for staff, parents and ultimately the children!!!

We would highly recommend this program to any centre big or small.

Pretty great

Aug 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I love her teachers can send us pictures of what she's doing that day!

Cons: I don't think it's so much from a parents stand point but the school doesn't seem to utilize it to its potential but it seems to be because it wasn't all that easy to do so. They seemed to make mistakes on her report and said they didn't have the ability to change it...could just be from the center not the actual app though

Overall: I love the idea and what information it provides parents about their little one who isn't quite able to communicate what they did all day! Didn't even know such a thing existed until our little one started daycare

Great app that allows parents to stay connected to their child(ren) throughout the day.

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use. No instructions needed. Didn't require multiple logins.

Cons: Only as detailed as the school wants it to be. The picture viewing interface was somewhat "clunky". Might be an easier viewing method.

Overall: HiMama is a great app that allowed me to see my child's performance and activities throughout the day. I didn't have to wait for a piece of paper from the school to talk to my child about what she learned throughout the day. Great way to stay involved.

Excellent App

Aug 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is an easy way to communicate and to see what your child is doing everyday. As a new mom it gave me such a sense of ease to know I was updated daily and I could message the teachers anytime. I highly recommend this app.

Cons: I dont think there is anything I did not enjoy about this app.

Overall: I really enjoy this app. It is such a fantastic communication tool. The fact that I received pictures everyday was amazing!

Capterra loader

Review

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love that it allows the daycare to keep me connected while at work. The push notifications are always turned on so I can get an update on when they post photos!

Cons: I don't really think there is much of a con. I might not use it as in depth as others to see the 'bad'

Overall: As a daycare board member this app has helped us alleviate parent worry. It keeps them involved and helps keep them updated on naps, meals etc

We use this app daily and it is a much better way to communicate with families.

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Sending parents instant messages and pictures and reminders is unbelievably easy now. We try to send parents a picture of their child enjoying there day every week. We can also remind them to bring diapers or other necessities for their child any time.

Cons: It could use a few more administrative features. I find myself running an entire report to get one line out of it.

Overall: Ease of communication with families is by far the most benefit we get from this program. It is also nice to have our lesson plans, messages, menu's and calendars all in one place. Not to mention the paper we save.

Easy to use and interact with

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that I can see pics and RESPOND back to the teachers. Other apps don't allow this unfortunately. Also like that I can message my boy's teachers and give notes throughout the day. Easy to use.

Cons: I wish it showed ALL the data live (meals, etc.), but not that big of a deal.

Overall: This has been a great tool for keeping in touch with my guy during the day and communicating with his teachers.

Capterra loader

TeAcher/mom

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I used it as a teacher and as a mom. I loved getting updates, pictures, and reminders. Also, so easy to communicate with parents.

Cons: Sometimes a little time consuming using as a teacher.

Overall: I really enjoyed it!

Great program!

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I liked how I could get notifications throughout the day to see pictures and see how much fun my child was having.

Cons: I felt it was sometimes difficult to scroll through the pictures and make larger

I've been using it for a year and the parents really like it.

Dec 29, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I like how we can incorporate state standards with the activities as well as upload photos right away with parents able to comment on them. The program is attractive and clean looking.

The staff are super easy to work with!

Cons: I don't like that teacher have access to seeing all message exchanges from other classrooms. I also don't like that as director, when I send a message to the whole center, the teachers do not see the original sent message.

The lesson plan feature isn't very user friendly either.

Great app!

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to stay in contact with the providers at my son's daycare. They post his meals, sleep and diaper changes. I also love when the post pictures. It helps me feel like I'm not missing out!

Cons: It did take a bit to learn how to use the app, but the most recent update has been pretty user friendly.

Overall: Great app, definitely recommend.

Ease of use, great communication tool between parent and home, real time updates!

Dec 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: ease, real time updates, pictures to families

Cons: Journal entries, the app

Overall: We use Hi Mama in our 80+ kids child care facility. I love the ease of the home screen, how easy it is to communicate with families, and real time updates. Our families love seeing pictures of what their little one is doing throughout the day. The mobile app for families is not as nice as the web version, but still really nice.

Any issue or concern we have ever had, Hi Mama customer service was quick to resolve, help us figure out a solution, and make everything go smoothly. We are so happy we made the transition to paper daily sheet to this awesome software!

I am absolutely in love with it!

May 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I run an at home daycare. That means that I hold every position, I am the cook, administrator, teacher, and janitor. This program has cut my paper work time for daily sheets monthly from 4 hours to just daily time of about an hour total. Before this program I would spend 4 hours a month filling out daily sheets and then another hour and half filling them out every day. I really like how I can fill out more than one child's daily sheet at time also. At first I struggled as I was learning how to use the program, but since I was making "dummy" sheets that I was sending to myself I was able to pick it up in just a few days. I actually went "live" with the program two weeks ahead of schedule because it was so much easier for me to do. I also appreciate the fact that even though I am not a center when I emailed my service rep and asked how come I couldn't add my menus to the calendar, that they went a head and added that feature to my dashboard. It has been a hug time saver for me as I plan out all of my lesson plans and menus a year in advance. So as I get next years things set I can add them to the calendars at my own convince to help save myself time every day. So I have more time with my kiddos instead of filling out paperwork. The biggest thing is this program was easy to learn, saves me time, and allows me extra time to be with the kiddos instead of doing paperwork.

Terrific experience.

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Being able to see the days events, pictures of my little guy. I also like that my mom can have access as well so she can experience my sons growth and development as well.

Cons: I don't like the fact that you cannot check the calendar for upcoming events as well as the menu of what my son is having during the week like the website has.

Peace of mind for parents

Aug 24, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of contacting childcare center and receiving messages and updates. It provides a lot of peace of mind during the workday.

Cons: 1. Can't press "back" to exit application on Galaxy S7. To get out of it I have to go to the task manager and swipe the whole app away.

2. Permissions aren't as granular as I'd like. For example, it's great if grandma gets to see daily photos of what's going on in the classroom. But, that doesn't mean she needs to see every back-and-forth message to the teacher.

One stop shop

Aug 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love that i can get updates as soon as my daycare providers upload it to the site.

Cons: The App could use some work in the UI - its a bit clunky and not super user friendly,

Excellent way to involve busy working parents

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I loved getting photos from my daughter's teacher. I felt so much more involved this way. We make it a point to talk about her school day regularly and the photos give us even more to talk about. Also great for scrapbooking purposes.

Cons: The less tech-savvy teachers did a poor job sending timely updates. Perhaps it's too time consuming or a little too complicated for them. This also made it difficult to rely on the program for sending messages to the teacher. I felt those teachers that weren't regularly using the program to update parents were not likely to be checking for messages either.

Overall: I think it's a great tool when the teachers are committed to using it regularly.

Daily Snippets Make Going Back to Work Easier

Jun 17, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really only use it as an app on a mobile device. I should look at it from a desktop perspective as well.

Cons: Nothing really with the functionality - just a direct message feature would be awesome!

Overall: The HiMama app was brought to our use by the day care facility. They use it to give daily updates of our child. I do appreciate receiving the updates and the pictures when they get a chance to send them. The only issue I find is the inability to send a direct type message to the child care facility attendants. I would like to have an area for "supplies" that are running low etc (like diapers, wipes, ointment).

Recommendations to other buyers: No. I appreciate the peace of mind it has given me after returning to work.

Vendor Response

by HiMama on June 24, 2016

Hi Sandy,

Thanks so much for leaving us a review. Also, great news - there is a direct message feature in the app! Just select the comment / message icon always visible in the middle of the bottom toolbar. This will send a message directly to your child's educator. If any questions, send us an email to support@himama.com.

Has a nice ring to it :)

Dec 06, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Can send information to families and individual parents easily as well as pictures.

Cons: Would like to be able to add different skills and indicators

Overall: Overall, very happy with it. There are many useful aspects included in the app. The teacher's only complaint is finding the time to enter all the information. They also thought it would be helpful if they could add different skills and indicators to the current ones. Parents do like it!

Recommendations to other buyers: On the menu calendar, it would be helpful if the first week is split between 2 months could show the whole week at a glance.

Good but with some issues

Aug 24, 2018
4/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that it emails my daughter's school reports and makes it easy to message her teachers

Cons: When you open the app, it takes you right to the messages page. It's not efficient to access her reports via the app.

Overall: I overall like it. It would be nice to have a more efficient interface and an option to pay via the app.

Great

Aug 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Be able to communicate with staff. See pictures of what my son is doing. To know when he sleeps and gets up. To know how often hes using the bathroom and exactly what hes eating.

Cons: Cant seem to download the pictures for some reason.

Overall: It gives parents a sense of ease to know how your child is doing.

I love the peace of mind!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was thrilled to find out my daughter's daycare used himama. I love that I get notifications about her day and I can always check how long she napped and how many diaper changes she had.

Cons: The only thing is I wish I could view the photos larger when I click on them.

Overall: Himama is awesome!

Useful app

Aug 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The app allows me to check in and see how many bottles my baby has had, and and what times. I love that I can get photos through the app.

Cons: I don't like that I can't see nap history until the final report is sent. Sometimes photos take a while to load, but overall it's a good app.

Was not able to use this app and was denied a reimbursement!!

Sep 27, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I liked the idea of the parent communication feature. Yet was not able to use the feature, as I discovered after being given access to the app that it did not have the necessary features needed in a Florida daycare setting to comply with all necessary documentation needs. I therefore cancelled before my actual subscription began and was denied the refund of the months I had prepaid for.

Cons: This app does not have the administrative functions needed to document all areas needed to keep up with Florida Certifications. I asked if they had everything we needed multiple times before purchase and only realized once given access (after I paid for a subscription), that it did not have the tools for that documentation. When I called (during my FREE month of subscription, before my paid for subscription even began) they denied me any refund, even though they admitted that 4 other daycares had cancelled their subscriptions for this same reason. I was led to believe this would have everything we needed and when it was clear it did not, they would not reimburse my payment, even though we were still in the trial month.

Overall: The initial salespeople are extremely pleasant and will tell you anything you want to hear just to sell you this app. Once you pay for it, you truly find out how limited the app is and the fact that it is not fully functional for a Florida school. You are then left to the mercy of not so pleasant people who could care less about your experience or your review.

DO NOT FALL FOR THEIR SALES PITCH! I am out hundreds of dollars and I did not use the app for a single day of my daycare being open.

Vendor Response

by HiMama on November 07, 2018

We have been in contact with Cassandra and have reviewed this case. This was a misunderstanding and we've reached out to rectify this with the customer.

Great App to keep up with your child's day

Aug 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I loved that I would get notified about added photos or updates about my child's day.

Cons: Sometimes it was difficult to find certain content, or only accessible on one version of the app (ie on phone but not website or vice versa). I wish it was streamlined a bit better.

Overall: I liked using it so that I could get updates about my child's day. It was great to be able to see what they ate, diaper changes, activities, and photos. I liked that it was personalized to each of my children.

Great for parents!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that we have a break down of sleep times, food eaten and general overview of our child's day.

Cons: Often times when I click on the photos using my phone, nothing will open, if I close and do it again it works. Minor inconvenience but something that could be fixed.

Great app!

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love everything about it. The ease of use, getting to see pictures and updates throughout my day, progress reports on my child, etc

Cons: Can't think of one. I haven;t had any issues with this app.

Overall: It is an awesome app for working parents to check in on their children during the day.

Awesome App!

Jul 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great app for parents to keep up with daily activities of their children.

Cons: it was difficult at first to navigate where to see a picture versus seeing the breakdown of the day. i learned it quickly and am now used to navigating the app.

Overall: I think it is so awesome that I can read about what my daughter is doing all day and actually see her when I am having "mommy withdrawl" :). There are times when I cant actually call due to work but I can just send a message if necessary and it is right there with her teacher.

Brilliant App to keep track of your kiddos!

Nov 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: While you are at work, you want to know that your kids are being taken great care of. This software allows teachers to spend less time documenting on paper and allows them to snap a quick photo, add a caption and get back to the kids. Meanwhile, I can login to the account to see how my babies are doing. It keeps me connected to my purpose and passion. I notice I can get back to work and give more when I don't have to worry about their daily activities.

Cons: The software is only as good as the teacher using it. If the staff member working with your child isn't aware of the software or hasn't been trained, they might not utilize all of the features available. I wish there was an easier way to communicate with my child's teacher through the program.

Cool ap, wish teacher input was easier so she would add more

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Being able to easily get info about my kids while they're at school. Like having an app on my phone can see pics through the day & then having more detail i can read later

Cons: Would to have reporting or compilation of info. For my son has been having bathroom issues so I review every day would like to see a weekly report. Also, a library for all the pics taken so u don't have to go back to every day looking for one

Very good experience

Nov 07, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I think that I can see weekly attendances and I am always able to see my monthly projections. Its very simple to input the children's information

Cons: Sometimes it is slow. Families have complained about not getting messages and/or pictures when staff have sent them.

HiMama is great to be able to check in on children during the day.

May 14, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money

Pros: The software is easy to use. I can quickly log in and see what my child is doing. It makes me feel less far away during he day.

Cons: I wish there were audio with the video to be able to hear what my child is doing. Other than that, I have no real complaints.

Love this app!

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love seeing what my child is learning each day & seeing pics of her happily playing with her friends.

Cons: Nothing bad at all. Love everything Ive seen.

Overall: Love everything about it. For mamas who like to keep track of hat their kids are up to in preschool, it's the best!

It has been pretty good!

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so convenient and has many options to display items about the children's day. i like that parents can log on

Cons: when inputting lunches and snacks it would be convenient for it to have a time option of when the food was given like it does for bottles

Love the service but the IOS App good but not great

Oct 13, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

Comments: HiMama is a great way to get updates on your child through the day. I would like to see more updates but I think that would be more of a function of the facility than the application although it could have to do with usability. The IOS app should be optimized for switching between functions, going to view an update and switching back. Adding comments is tricky and doesn't work all the time. WHen you see a post with a pic, to see the whole pic you have to click twice (using an iPhone 5 with ios 10), once to get into the post and then again to view the picture. You should be able to view the picture right from the main page or have it full size when you go into the post. The ability to swipe between posts would be good rather than having to go back from a post to the main screen and then scroll to the next one. Scrolling on the main page and then clicking on an image sometimes causes the app to shudder and then navigate you to the first post entry.

Vendor Response

by HiMama on October 14, 2016

Thanks for the feedback Ralston. Glad to hear you're enjoying HiMama updates of your child! We've passed along your feedback about the app to our product team as we're always looking to improve. In fact, we already have a couple of these suggestions on our radar!

HiMama Child Care App Review

Aug 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Being able to check in to see how my child is doing. The functionality of talking with the teachers too

Cons: The pictures. You can't save and you can't zoom. The quality is terrible but that's more an issue with the device

Excellent

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love seeing photos of my child and updates throughout the day! Also being able to send messages to the teachers if I ever needed to.

Cons: Having to wait until the end of the day for any meal or sleep info

Overall: It's been great!

I use the HiMama app to keep up with my child at daycare, so far it has been an average experience.

May 14, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I love that I can get pictures of my child throughout the day as well as detailed report from the daycare provider, however the use of the daycare generalize to the APP which can be negative depending on what type of information the parent receives throughout the day.

Cons: Other than the photos and the Report, I do see what other features I can used on this app. The app itself is not as user friendly as it could be.

Overall: Pictures of my child as he goes about his day, peace of mind as a paren, information on how my childs day went at daycare. I would like to see this extended to into the school system, if this has not already be done. I have another child in JR.Kindergarten who i would love to get updates and pictures from their teachers here and there.

I love the ability to interact and see my little guys daily activities.

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What a great product! You can see what the teachers are doing with the kids;, crafts, education, etc. and the fun photos are great!! Having a digital log of meals is another great thing!

Cons: I'd love to see more personable features to use on our own. I'd like to know if we can download photos as well. It's possible these are available-I just don't know about them.

I love having updates about my daughter's day.

May 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that I can get pictures of my daughter during the day or I can send pictures to the parents. Also the developmental skill option is really nice and makes the explaining easier.

Cons: I would like to hear a ringtone or a beep every time a parent/teacher sends a message. If I don't check the app constantly, I would never know that a parent/teacher sent something.

Hi mama

Aug 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love getting pictures of my son through out the day to see how well he is doing

Cons: Sometimes it did not work and I would not receive updates

Overall: I love it it makes me feel so comfortable to know I can communicate Any time of day

Love this app

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy the fact I can see what my child is doing all day everyday.

Cons: There isn't very much I don't enjoy about this app. The only negative thing is sometimes the pictures won't load.

Overall: I enjoy this app so much.

Hi Mama review

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The updates throughout the day and the ability to add grandparents to the distribution so they can see daily pictures.

Cons: Too many notifications. I don't need a push notification and an email.

Overall: Fantastic

Great way to keep updated about my little one!

Jun 21, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love that I could see parts of the report during the day. It gave me an idea of what was going on and what kind of day he was having.

Cons: I find it difficult to navigate to the daily logs at times, especially on the smart phone version. Often times it would take a little bit of searching to find what I was looking for. A more comprehensive menu or toolbar would be helpful.

Overall: I love that HiMama kept me updated with what was happening with my little one throughout the day. Having an infant, it's especially helpful to know when he last ate, was changed, and napped. Particularly if say my husband picked him up from daycare that day, or if I was in a hurry and didn't have a chance to chat with the teachers about his day.

Recommendations to other buyers: A great tool to communicate with my daycare provider as well as keep updated on my little one's day!

Loved it!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Loved being able to see my daughter's activities daily, along with her dad and grandparents.

Cons: I wasn't able to directly communicate with her teacher or save the photo from phone

Overall: Overall loved it!

Review

Sep 06, 2018
5/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Pros: Pictures and the content. The desktop has lot more functionality than Tadpoles or other apps I've used.

Cons: The mobile interface is lacking and not great to navigate and cannot access all humans features and content, such as menus and calendars. I wish I could save pictures and videos from the app.

Overall: I like being able to communicate more fluidly with daycare providers.

Quick communication; easy to use.

May 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It provides instant communication between parents and the daycare center. Announcement and notification could be sent through the app. It is paperless. Pictures are delivered immediately as well.

Cons: Sleep and meal information is not displayed until the end of the day. It takes a few steps to reach the actual report.

Overall: I can check my kid's routine any time.

Easy to use and great support

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This app is easy to use, easy to modify. The options are great and easily tailored to ones specifics needs. Great support too

Cons: I wish there was an easier way to save the pictures.

Feedback on the App

Aug 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Keep in touch with the daycare and send any comments. In addition sharing my child picture and the activities at the day care.

Cons: Information not very accurate in terms of the meals

Excellent Application

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: - Timely and detailed updates on my daughters day at pre-school

- Platform to interact with the child care providers

Cons: I have nothing negative to say, it is a great application

Fantastic app!

Dec 06, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use... the ability for us to contact parents via the app

Cons: Not being able to enter multiple diaper changes for one child at one time.

Overall: We love HiMama. It has received such good feedback from parents and even our licensing inspector has praised our ability to

Recommendations to other buyers: I would love if you integrated a timesheet component for staff, and it could track arrival times of children and see when more staff are needed, etc

Himama

Aug 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: keeping up with my daughter during the day- i love seeing pictures and having information regarding her meals

Cons: The pictures cut off- you can't see the full picture in the app

Capterra loader

Great App

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: -stay connected with my child's teachers

-feel more involved with them with the updates throughout the day

-peace of mind

Cons: -there is nothing to dislike about the app

From a Parent

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like the fact that we don't have to get paper reports daily. And I love the pictures throughout the day.

Cons: I don't have any bad reviews about the software actually.

Handy app

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: So nice to get immidiate updates about my child. Great way to communicate with teachers as well

Cons: Wish I could download photos and videos a bit more easily on the app

Clemmons Review

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The communication between myself and the teachers.

Cons: I have to tap the pictures twice to zoom in

Overall: Its been a great to see what my child is doing and how to communicate with thier teachers

I am happy the app even exists

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: It captures what's going on in my child's day and it's easy to use. The pictures are clear and I'm glad there is an area for the teachers to write what's going on.

Cons: It should be more interactive to communicate with the teachers. When things are posted it would be good if parents could respond for the teachers to answer

Excellent program so many useful features!

Oct 21, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The HiMama software program has been a huge part of the success of our new preschool program at the Buffalo Zoo. There are so many features that dramatically improve the efficiency and overall quality of our program. I use HiMama for attendance records, lesson planning, and sharing daily reports. I will soon be using all of the collected information while conducting my parent conferences. I have heard some very positive feedback from the families of my students, who have all said they LOVE the daily reports. The report gives them a great starting place to begin a conversation about their child's day. The app took me a few days to figure things out, but I feel like I've got it down pretty well now, and I'm able to get the reports together and sent out much quicker. I'm so happy that someone contacted me about the HiMama program before we began the school year. I had never heard about it before, and now I realize all that I would have missed out on! I'm extremely pleased with the program itself, as well as the excellent customer service and support I have received right from the start. I look forward to many years to come using HiMama!

Is one touch in most cases but needs more flexibility and the ability to adjust a report.

Jun 08, 2015
3/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Is one touch in most cases but needs more flexibility and the ability to adjust a report.

Need to be able to fill out reports per child. Director/Owner needs to be able to adjust reports. People, especially Private Home Based Users will not risk losing income by a report that needs adjustment or is missing items.

Videos have proven difficult to upload.

Need to be able to add activities to students who are already checked out. As activities are sometimes added after the child has left, when the Provider has time to do the admin work.

Director Should be sent weekly or monthly reports by email that can be printed and filed.

Director should have access to printer friendly reports and the ability to see photo and activity journals per child so they can make of printed booklet for each child at the completion of the school year.

Please pay me for anymore ideas!

Sincerely, Mrs. Collins (Marys Little Lambs)

Vendor Response

by HiMama on June 14, 2015

Hi Mrs. Collins,

Thank you so much for your feedback. Here is some information I hope you will find helpful.

Reports can be edited from the Report Preview or Reports Overview screen. The Reports Overview screen will indicate gaps in reports. You can continue to add activities to a childs report after the child has been checked out, but not once the report has been sent.

Issues with video are most commonly associated with Wi-Fi so you may want to investigate this possibility. Also, some tablets allow you to adjust video settings which could improve upload time.

You can access a childs activity journal from their profile. Under the Reports section of the profile, it is the Portfolio.

If you have specific suggestions for an emailed report we would love to hear from you. We would also be more than happy to have you join an advanced training session where you can learn more tips and tricks.

I hope you found this helpful. Thanks again!

Sincerely,

Ron Spreeuwenberg (ron@himama.com)

Only as good as the user

Jun 19, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the detail is great and seems to be flexible enough that the caregivers can use it without duplicating messages day to day.

Cons: There seems to be an error with some of the photos that are posted. Caregivers tend to photograph in portrait but the view in the report is square so it doesn't look great. Sometimes if you click on the photo to expand some times it gets an error so you are stuck with the square view.

Overall: Nice app and easy to use but very dependant on how well the childcare provider knows the software. They can make it great or not.

Recommendations to other buyers: Some of the features are not used so it really depends on the organization how much they want to maximize the features app. We can't send messages back and forth, it really is just an update tool which is still lovely to get.

Capterra loader

Ease of Use

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: What I liked most about this app was the ease of Use

Cons: What I liked least about this app is the limited upload, and download features.

Overall: Great application

Happy parents happy Director

Dec 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Parent teacher communication with Director being able to monitor.

Cons: None

Overall: This is our 3rd attempt to finding a quality app to suit our needs of better communication with our families, teachers, and Director. We couldn't be happier. Our families love being a part of their child's day and this app accomplishes just that, from lesson plans to menus, to teacher-parent communication. We just love it!

Hi Mama Review

Sep 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Journal of what my child is up to each day, the amount of food they eat and the photo log

Cons: Nothing that I can think of off the top of my head.

HiMama review

Sep 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love the updates that it allows me to have while my children are being cared for

Cons: At this point, I have no cons. The app has been helpful.

Great!

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to see what my baby is doing on a daily basis. I love the ability to include pictures

Cons: Sometimes it seems run slow or take while to upload the pictures. Otherwise I do not have any complaints

Overall: I get to so what my baby is doing almost in real time and it makes working so much fun easier on this momma!

Functional App - simple to use

Aug 30, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity - easy to use. Has all the functionality that i would hope for in an app to see my child at daycare while i cannot be with him.

Cons: Nothing - all is fine. I wish there were a few more features.. not sure what though!

Overall: Overall it serves the purpose of seeing the pics of my child that i want to see.

Great app!!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love getting to enjoy pictures while I am at work!

Cons: Nothing negative to report with the hi mama app.

Overall: Great daycare app. Enjoy pictures and meals

Very good app for mommy

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can see my children activities almost in real time

Cons: I do not find anything that I do not like

Overall: I keep updated about my child's activities

Very good

Aug 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Instant updates and notifications

2. User friendly

3. Track milestones

Cons: Unable to download photos or videos in mobile

Overall: Very good

Love the App!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to communicate with my child's educators was awesome!

Cons: None. The app is perfect! I recommend this for any daycare!

Great childcare App

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Like how easy it is to see what my child is doing throughout her day. Love that they can upload photos.

Cons: No problems that I have seen. Not a childcare provider so I can't comment on whats available on that side of the app.

Overall: Overall very happy. Great app to keep parents in touch with daycare.

great. staff loves the ease of use and the great customer service

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: it is easy to use. parents like it. weekly reports are easy to read and understand. less paperwork for staff.

Cons: love the software. Center just needs larger devices to use. not sure if we can upload physicals yet into it but that would be great.

Overall: more time spent with children less time on paperwork

Time saving Hi Mama

Dec 08, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Time saving!

Cons: Doesn't always load

Overall: We love HiMama,

The parents love HiMama

Very quick to send daily and weekly reports to parents.

Keep attendance and children's records

Take photos and send to parents

The tablet goes everywhere with us.

Lesson planning has become a breeze, teachers able to see what everyone is doing.

send messages to all parents at once. We love it!

very informative

May 19, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: All of the informational options and photos are great. I love being a mommy and being able to recieve photos of my little one.

Ease of use

Aug 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to navigate and the pictures are a great touch.

Cons: Colors on the homescreen could be brighter