--- title: "Lillio Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Lillio the right Daycare solution for you? Explore 3623 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/reviews/" page_type: "reviews" language: "en" --- Lillio 4.6 (3623) [View alternatives](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Lillio Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews BB Bonnie B Lead Systems AnalystNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Lillio made it easy for our staff to log activities for each child, helping our moms know what their children were doing and how they were growing each day.“ February 10, 2025 SP Sathiya P Technical Lead engineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “There is no interaction window to communicate with other parents and by default we don't have control on whom can receive message(director will be copied by default)“ November 26, 2024 SP Sathiya P Technical Lead engineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The photo updates and learning lessons sharing within the app is useful and better for tracking.“ November 26, 2024 AG Amin G Assistant ProfessorHigher Education, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Also, the food options are just none, some, most and all, which makes it hard to track how much exactly they ate.“ September 6, 2024 TS Thomas S TeacherEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “I like that I quickly receive information about my child at daycare, and have a simple way to communicate with the caregiver.“ October 23, 2024 Ayanda M Data CapturerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “I can not change my timezone, and a lot of the features I can not change without upgrading“ December 23, 2024 Natalia S Salesforce DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “The software has revolutionized the way we manage projects, facilitating better communication, task delegation, and data-driven decision making.“ December 9, 2023 SR Samia R DirectorChild Day Care Services, 2 - 10 employeesUsed the software for: More than 2 years. “It took a months to fix including receiving money that was owed to me.“ January 26, 2026 ## Showing most helpful reviews Showing 1-25 of 3623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayanda M. Data Capturer Non-Profit Organization Management Used the software for: Less than 6 months ### "Lillio Review" December 23, 2024 3.0 Great experience with the app, easy to use, easy to understand, very user friendly, and the price is affordable. Pros It is very easy to use and understand. Not expensive Cons I can not change my timezone, and a lot of the features I can not change without upgrading Review Source AT Amit T. Digital Marketing Executive Information Technology and Services Used the software for: I used a free trial ### "Review for Lillio" February 21, 2025 4.0 My overall Experience with Lillio was good. It saves my lots of time. Also its customer support is also very good. Pros I like Lillio since it is very easy to use. It helps me make lot of my task very faster. Cons Lillio has less advanced features also some times its integrated tools lacks. Alternatives considered [Zapier](https://www.capterra.com/p/130182/Zapier/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Lillio I choose Lillio because it provides good features, value for money and easy to use. Review Source SR Samia R. Director Child Day Care Services Used the software for: 2+ years ### "Bad customer service response " January 26, 2026 2.0 Overall, I was with Lillio for several years however my business didn’t feel valued therefore I was okay with taking my business to another portal. Pros The application features were easy for my staff to comprehend and use throughout the day. This was something the felt comfortable with. Cons The customer service and billing was terrible. My business didn’t feel valued when they made mistakes. It took a months to fix including receiving money that was owed to me. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Lillio It was no particular reason, Lillio was the first party I spoke to. Review Source Shawn C. IT Director Construction Used the software for: 1-2 years ### "Great dashboard for education/daycare" April 1, 2024 5.0 Very positive, one of the best solutions overall. Pros Ease of use and simple feature set for monitoring childcare. Cons Mobile app wasn't as Android friendly as other options. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Provider switched companies behind the scene. Review Source VR Verified Reviewer Consultant Computer Software Used the software for: 2+ years ### "Lillio - best app for Parents & Educators" May 30, 2025 5.0 use the app daily to stay updated on my child. It has dedicated sections for daily photos, nap time, and meal updates. From what I’ve heard, it’s also user-friendly for educators. Pros It is a user friendly app designed with keeping educators and parents in mind. Real-time updates, photos, and messaging help parents stay connected with their child’s day. Cons Performance Issues: Occasionally, when I tap on a notification, the app fails to load properly. Instead of opening normally, it displays a blank white screen. Review Source BB Bonnie B. Lead Systems Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Simple Child Activity Logging, Hindered by UI and Lack of Integration" February 10, 2025 4.0 Lillio was our first foray into a software solution for our Children's Academy. It was a good first experience, but as we began to grow, we wanted a tool that was a bit more buttoned up as we sought certification for the Academy. Pros Lillio made it easy for our staff to log activities for each child, helping our moms know what their children were doing and how they were growing each day. Cons Lillio's UI was ok, but not the best. It was certainly better than some of the other tools we looked at, but we wanted the most intuitive interface for our staff who in this role are a bit technically novice and for our moms, many of whom grapple with technology as well. We also navigated issues with keeping our contacts up to date. We live primarily in Salesforce and got to a point where we needed to do weekly imports and updates and it was not particularly easy with HiMama. Review Source SB Sunaina B. director of operations Hospital & Health Care Used the software for: 2+ years ### "Great tool" February 21, 2025 5.0 like this system a lot i's fundamentally helpful in a start up daycare center Pros It's a great software for when working with elderly dementia care groups and daycare for children. Cons It's pricey and the invoicing system seems a bit dated, like it's the predecessor hiMama Review Source EE Elizabeth E. VP Chief Publishing Officer Media Production Used the software for: 6-12 months ### "Lillio : Your financial management friend" December 10, 2024 5.0 My experience has been very good and that is why I do not just use it for business finances but to also keep track of my personal finances. It works very well for small businesses also. The reports I am able to generate helps me with making financial decisions. It is also very easy to use, so you do not have to be tech savvy. Pros I love that I can very detailed report about my cash flow very easily and the way the graphical representation is presented is very nice. Cons Apart from the fact that there are some very few occasions that transactions are not updated on time, I do not have anything I like the least about Lillio. Review Source CM Carla M. IT Manager Hospital & Health Care Used the software for: 1-2 years ### "Lillio Has Exceptional Capabilities that Makes It Powerful" December 17, 2024 5.0 Lillio gives us the best experiences. I love the reliability of Lillio. Pros This child care solution has been reliable and accurate to use. I like the efficiency and capabilities of Lillio. Cons Lillio is powerful and reliable to use. No cons concerning Lillio. Review Source SP Sathiya P. Technical Lead engineer Information Technology and Services Used the software for: 6-12 months ### "Love - be connected with the child through out the day with Lillio" November 26, 2024 4.0 The thought of always connected with the child even in the busy work schedule is a stress buster and Lillio helps with it and it is super useful Pros The photo updates and learning lessons sharing within the app is useful and better for tracking. The messaging section to interact with the teacher for status and interactions is a cool thing. The application is easy to use and self explanatory and very intuitive. Cons The message notifications sync is delayed at times and will receive the messages off late. There is no interaction window to communicate with other parents and by default we don't have control on whom can receive message(director will be copied by default) Review Source TS Thomas S. Teacher Education Management Used the software for: 1-2 years ### "Not a lot of other options, and pretty decent" October 23, 2024 4.0 I have had my children in daycare for a number of years, and our site started using Lillio about two years ago. It makes it easy to communicate and receive notifications from our dayhome, and also gives me peace of mind that my children are being taken care of. Pros I like that I quickly receive information about my child at daycare, and have a simple way to communicate with the caregiver. Cons The app is quite slow to load, especially when viewing video files that have been posted. Having multiple children at a location is also more difficult to manage than it needs to be. Review Source ZC Ziyad C. Representative Child Day Care Services Used the software for: 6-12 months ### "Very good overall, convenient easy tool to track your little one" November 3, 2024 5.0 It's very good for keeping tabs on your little one. Pros Its convenient interface. It reads like social media where you scroll through your child's activities for the day. You can also go back and see their history conveniently. I also like that you can message the educators on their directly. Cons The interface could be a bit more aesthetic. Review Source PV Phoebe V. Owner/Director Education Management Used the software for: Less than 6 months ### "Daycare program with all the extras included" December 12, 2021 5.0 I was looking for a software after the fees on ProCare shot thru the roof. HiMama is going to be roughly what ProCare went up to but I did not have the initial "buying" the program cost & I got so many more options for the cost with HiMama over ProCare Pros We got all the options included with the monthly fee. This cloud based program is fairly easy to use. I like that the parent gets an invoice so they know their bill amount ahead of time. It has alot of pluses that we have not even started using yet. Cons The salesman kinda was pushy & there was some things that I didn't realize until after I had signed up. U pay by the class so we only have 3 price points so we paid for 3 classes. I made it work to save $ monthly. I like having daily ledgers by the whole center, not having to open each child to see the ledger. This is my 3rd daycare software program & they each had their own pros & cons. Review Source JJ Jason J. Project Manager Publishing Used the software for: 1-2 years ### "HiMama keeps me connected to my child even while I'm working!" March 3, 2022 5.0 I love HiMama and is one of the main reasons why I haven't even thought about switching daycares! Pros I like the notifications and alerts the most. It helps me to feel more connected to my daughter even though she's at daycare and I'm working. I think it helps me to relate to her day and ask her questions about how it went when I pick her up. Also, the quick communication channel with the director and daycare staff can't be beat! I love how I can send one message and it goes to everyone who interacts with my child instead of just a single email where only one person will read it. Cons I'd like a little more control over the types of alerts I receive. Sometimes I have already paid my invoice but the director hasn't been able to update my invoice status yet so I'll get an additional alert even though I've already paid it. Also, I'd like control over when I receive some alerts, like invoice alerts. For me personally, 7am isn't the best time since that's when my daughter is usually waking up and we're starting our morning routine. Review Source CS Cerenity S. Teacher Education Management Used the software for: Less than 6 months ### "User Friendly and Convenient " October 1, 2022 5.0 Love it! Pros I like that Hi Mama has thought of everything from staff portals to children needs and schedules as well as interacting with parents and families. It is very easy to use and super convenient. Cons The only thing I could say is, if internet connection is down and/or lost we have to physically write things down for kids and then go back into the app when internet is back up and put all that information in. Review Source RT Raymond T. Creative Specialist Graphic Design Used the software for: 6-12 months ### "comprehensive child tracking system" February 10, 2023 4.0 Pros HiMama is an outstanding platform for daycare providers, preschools and early childhood education centers. It offers a variety of tools that make the daily operations of these organizations more efficient, streamlined and effective.One of the standout features of HiMama is its comprehensive child tracking system. This allows teachers to keep track of the children's activities, meals, naps and milestones throughout the day. The system is user-friendly and provides real-time updates to parents, which helps build trust and transparency.Another great aspect of HiMama is its communication capabilities. The platform offers a variety of tools that allow teachers to send updates, photos and videos to parents, and vice versa. This keeps everyone in the loop and ensures that the children are receiving the best possible care.The reporting and analytics tools offered by HiMama are also top-notch. These tools allow organizations to track key metrics such as attendance, daily activities and enrollment trends. This information can then be used to make informed decisions about the future of the organization.In conclusion, HiMama is an excellent platform for anyone looking to streamline and improve the operations of a daycare, preschool or early childhood education center. The platform is user-friendly, feature-rich and provides real-time updates to all stakeholders, which helps build trust and ensure that children are receiving the best possible care. Cons One of the main issues with HiMama is its cost. The platform can be expensive for smaller organizations and the pricing model may not be suitable for all budgets. This can be a barrier to entry for some organizations and limit their ability to fully utilize the platform's capabilities.Another issue with HiMama is its user interface. While the platform is user-friendly, some users have reported that it can be difficult to navigate and that certain features are not as intuitive as they could be. This can lead to a learning curve for new users and slow down the adoption process.Finally, some users have reported that the platform can be slow and laggy at times, which can be frustrating for those trying to complete tasks quickly and efficiently. This can disrupt the workflow and cause delays in completing important tasks.In conclusion, while HiMama is a comprehensive platform for daycare providers, preschools and early childhood education centers, it does have some drawbacks in terms of cost, user interface, and performance. Organizations should carefully consider these factors when deciding if HiMama is the right platform for them. Review Source BB Brandy B. Client Services Representative Education Management Used the software for: 1-2 years ### "HiMama Top notch daycare/education center software" May 25, 2022 5.0 Pros HiMama is growing in popularity, but when introduced to the market, I never ran into any glitches, data breaches, and the app never went down to my knowledge. Its stores information securely and is great for storing pictures and videos that might use up space elsewhere. Cons There isnt much to critize about HiMama except a lot of new users may not be familiar with the app. Other than that, the app is great if people use it to its full potential. Review Source Lucky U. Project coordinator Construction Used the software for: 6-12 months ### "With Himama, you can monitor your child daily activities." February 12, 2022 5.0 With Himama, everything you need is provided. Pros 1\. Help to improver your relationship with your children. 2. It makes it easy to keep in touch with the parents 3. It improves children learning outcomes Cons 1\. The amount of calling and emails is too much with use software. 2. After signing up, details of payment is giving to you Review Source MN Mbalenhle N. Receptionist Education Management Used the software for: 6-12 months ### "I no longer worry as much as I would about my child" March 20, 2022 5.0 Pros The sign in and sign off feature: it lets you see when your child arrived because as someone who doesn't take her child to school, you worry about car accidents etc. You can see how well your child is adapting to school, if they had a disagreement with another child because children tend to hide certain things and end up lying about being sick in order to not attend school. It honestly feels like you're watching over your child like a guardian but from work. Cons As a new user, I have no problems with the application, I have not encountered problems like other parents with multiple children encounter. Review Source VR Verified Reviewer Director Financial Services Used the software for: 2+ years ### "HiMama is a must have for any day care and child care center" November 8, 2021 5.0 Happy with HiMama - recommend them highly Pros Software is a must have for any business running child care centers Provides much needed features - alerts and notifications to parents - video feed for communication of child with parents and relatives - attendance tracking - billing and payments Saves paperwork, time and give a much needed brand lift (selling story) to parents and gives them comfort remotely monitoring their child Cons Quality software comes at a price - and this product is not cheap as there aren't many good competitors Might be difficult for small child care centers in developing countries with small budgets to be able to afford. Differentiated pricing (country to country) and more support for regional variations e.g. language support would be appreciated Review Source CC Courtney C. Nurse Manager Hospital & Health Care Used the software for: 2+ years ### "HiMama " August 18, 2023 5.0 HiMama has made communicating with educators stress free. Pros The thing I liked most about HiMama was how easy it was to communicate with the educators. Cons The only thing I didn’t like about HiMama was that I couldn’t save my login information for some reason. So I had to manually login each time. Review Source RS Rio S. Genetic Counselor Hospital & Health Care Used the software for: 2+ years ### "Satisfied with this app" March 3, 2022 4.0 Pros I like the ease of use and ability to set notifications. I like the ability to download photos that are posted of my child(ren) at school. I like getting a daily report of what my child(ren) did that day and being able to message with teachers when needed. Cons Honestly, the name needs to be changed. I hate that it's called "hiMama". As my husband puts it, it's like a middle finger to all the dads who are also managing their children's care. It reinforces the stereotype that moms are the primary caregivers, while being an app for parents who need daycare because they BOTH work. Review Source BT Blessing T. Beautician Cosmetics Used the software for: 1-2 years ### "Get involved in your child's , life at the tap of a button." November 3, 2021 5.0 Pros It's super easy to use ,I can easily access daily updates about my child's daily activities. I admire the fact that I can view the update immediatelyafter they'vebeen sent. My previous daycare used a different app that wouldn’t enable me to see his daily updates as a parent . I've never been more present in my child's life like I am now , I'm proud to say I'm his mom cause I know quite a lot of things about him now that I'm using this app. Cons I dislike the fact that the app doesn't allow me to upload my child's videos and other medi sent to me . Review Source Leah M. RN Hospital & Health Care Used the software for: 6-12 months ### "Mother of Four" December 19, 2019 5.0 As a parent user, I appreciate being able to communicate throughout the day with my child's teacher/caregiver if need be. I appreciate seeing pictures and reading funny stories about them that I may not get otherwise. I'm very impressed with the HiMama app and tell /show everyone that asks me about where my kids go to daycare and how I like it. See above for recommendations on what could make it better as a parent/user in my opinion. Pros Comparatively, having anything that allows me to see what my children are doing, how they are doing, and if and when they get into trouble or get hurt is impressive. I have 2 older children who are 11 and 14 that I did not have anything like HiMama with when they were in daycare and preschool. I appreciate the way the school uses it, but as for the app itself, I'm impressed with the email notifications so I don't have to log in to see when there is a message and I love the pictures I get to see throughout the day. Cons It may be my cell phone, but I cannot seem to stay logged in. I have to log in everytime and, sometimes, this can be very frustrating. I also like using the messaging system, but it just seems a little bit cumbersome. Maybe if it were set up a little more like email and be able to pre-fill and.or even save messages such as running late or my child will be absent today, that would make it a little easier to use. Review Source ZB Zahra B. Communications Professional Non-Profit Organization Management Used the software for: 2+ years ### "Very high return on investment" August 4, 2021 3.0 Four stars, one less for certain buggy features Pros I like the access that this provides me as a parent. As a former board member at the daycare, I know it has improved administration by cutting down on paperwork, providing easy attendance and database management, and allowing easier communication with parents. This has saved a lot of staff time, which is now spent in programming and the additional work required to safely run a centre during the pandemic. Cons Sometimes features are buggy, for example,photos don't always load, and I don't see messages that my partner sends through the app to teachers, but I will receive the replies to them. Review Source Similar Products Featured