# Page 3 | Qualio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Qualio the right Quality Management solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134050/Quality-Management-Software/reviews

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Qualio

4.5 (129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Qualio

## Showing most helpful reviews

Showing 51-75 of 129 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HY

Halyna Y.  
QA Senior Scientist  
Medical Devices  
Used the software for: 6-12 months

### "Qualio customer review. "

August 8, 2023

5.0

Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the information in our Quality System.

Pros

Easy to follow the directions, and create new procedures, forms, and events. Easy to find any information, approve, and review the documents.

Cons

It is hard to create forms in Landscape format (especially if you want the form to be on one page), not possible to play with font.

Review Source

CM

Claire M.  
QARA Engineer  
Medical Devices  
Used the software for: 6-12 months

### "Qualio has potential"

April 12, 2024

3.0

Overall I think Qualio has a lot of potential. It has a lot of functions which just need slight improvements before they can be fully effective.

Pros

I like the version control of documents and that minor changes can be made without sending the document for re-training. Customer service is exceptional with issue and queries being addressed as soon as possible.

Cons

The 'compare against' function is not very useful as often it highlights entire sections of text instead of the specific changes. It also shows code when changes are made to tables or images. The inability to revision control templates directly. If templates update, changes within sections have to be applied manually to documents in draft.

Review Source

VR

Verified Reviewer  
Senior Quality Assurance Manager  
Biotechnology  
Used the software for: 2+ years

### "The perfect system for startups and young organizations"

January 17, 2019

5.0

Pros

I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.

Cons

At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!

Review Source

Response from Qualio

June 20, 2019

An intuitive and simple interface is at the core of Qualio's software, so it's fantastic that you've really benefited from this. Thank you for your feedback on our data reporting capabilities too we are looking to rollout improvements to this functionality soon.

DLV

Donna Lee V.  
Director Toxicology  
Medical Devices  
Used the software for: 2+ years

### "Medical Device/Pharma CRO"

February 8, 2022

4.0

Pros

This software is easy to use, intuitive, and straight forward. the search functions work well. The dash board is comprehensive and is critical is assessing status of activities.

Cons

The inability for a manger (such as myself) to have visibility to my direct reports training status as well as the status of other assigned activities for items that I have to manage. Our Quality group has full access but there is no intermediate option to control access to certain areas while allowing operational managers to be able to manage applicable information. So I have to resort to asking QA "where is this SOP in the approval process" , "who's training is outstanding", or " who started the draft version for a SOP?" etc. Since we are so restricted, it hurts work flow. Another layer, just below full access, to allow us to manage our over arching responsibilities, would be helpful.

Review Source

Response from Qualio

February 15, 2022

Hi Donna, thanks so much for your detailed review and insightful feedback regarding access control. This feature is in progress and we've relayed these details to our product team.

BL

Brian L.  
Quality Manager  
Medical Devices  
Used the software for: 1-2 years

### "Qualio disappointing"

April 22, 2024

4.0

Poor - I came in late (hardly anything was done) with the implementation and just wasn't aware of the capabilities of Qualio, and Qualio was backing out of the on-boarding process. I don't believe Qualio provided me with a good understanding of the capabilities of the system and how best to set it up.

Pros

I do like the Document Lifecycle management and the control of documents. Need the ability to have separate libraries, (i.e for Technical Documents) and not by tag!

Cons

Cost....Not much of a value when compared to manual systems Most everything in Qualio requires the same effort as a manual system (document control/life cycle is the exception, although some software offers version control!) I also resent the price increase applied this past year and the inability of Qualio to negotiate or justify the increase. We are actively evaluating other suppliers.

Review Source

SM

Stephanie M.  
Quality Consulting Service  
Medical Devices  
Used the software for: 1-2 years

### "Qualio review"

August 9, 2023

5.0

Implementing Qualio was easy, especially with the prewritten SOP's that could be adapted to the client needs. Qualio has been great for maintaining the quality system from Complaints, NCR's, CAPA's etc.

Pros

Templates are helpful in guiding content creation across the organization. Events are great for managing approvals and maintaining evidence.

Cons

Training module doesn't provide a matrix type status, i.e. Documents versus all used and training requirements/status. Document identification did not allow for using predicate quality system document numbers.

Reason for choosing Qualio

Cost

Review Source

ML

Michelle L.  
Production Manager  
Medical Devices  
Used the software for: 1-2 years

### "Qualio Review"

August 3, 2023

4.0

Pros

Qualio is the first cloud-based QMS I've used and it was relatively easy to learn due to its no frills UI. Their platform is updated from time to time which improves the experience (for example, document editing and reviewing has been improved over the past couple years).

Cons

Perhaps out of scope, but Qualio would be great if it could be linked to some form of inventory management system. For example, in quality events sometimes specific materials need to be identified and currently there is a lot of double-entry in our system (Qualio, then in another spreadsheet or software). Also, there are some minor inconveniences that continue to exist, such as links that go to a superceded document. Perhaps there could be a feature which allows for smart linking to a specific version vs. most current version.

Review Source

JR

Judson R.  
Plant Manager  
Chemicals  
Used the software for: 2+ years

### "Outstanding eQMS!"

August 3, 2023

5.0

We control almost every aspect of our manufacturing business in Qualio along with our MES. We love the system.

Pros

We easily pass cGMP complaince audits utilizing all features of Qualio. The ease of use and being able to quickly pull up any documents requested has impressed many auditors.

Cons

Initially the search feature was a bit clunky, but there has been improvements. No issues now.

Reason for choosing Qualio

Ease of use and an all in one system to handle all of Quality.

Review Source

Mickey T.  
Controller  
Biotechnology  
Used the software for: 6-12 months

### "Great Software"

January 27, 2022

5.0

It is very useful for anyone with or working towards ISO certification. Very audit friendly - would recommend.

Pros

It is extremely straight forward to use. You can train managers quickly on it and use/adoption rate is very high.

Cons

It is a bit pricey. However it is more versatile and easier to use than most major software - worth the extra costs.

Reason for choosing Qualio

Greenlight also seemed like a great product but the implementation speed and ease of Qualio was out deciding factor.

Review Source

Response from Qualio

February 2, 2022

Hi Mickey, thank you for your review and we're happy to hear that Qualio has made your audit processes simpler and easier to manage.

BR

Bonnie R.  
Quality Coordinator  
Medical Devices  
Used the software for: 6-12 months

### "Qualio review"

August 3, 2023

4.0

Our company loves that the training of our entire company Nationwide can train all at once without having to use a separate program

Pros

Getting used to this system was a challenge. But once I learned to navigate it became quite easy. I love that this program works as Quality should and is always improving.

Cons

The fact that I can not archive and retrieve expired supplier documents

Review Source

JJ

Janelle J.  
Biomanufacturing Lead  
Biotechnology  
Used the software for: 6-12 months

### "Easy to Use"

August 15, 2023

5.0

Pros

I like that Qualio let you keep all your documentation and training in one place, organized and easy to change when its required.

Cons

Some of the permissions assignment are a bit cumbersome and the change control is a bit longer than it needs to be for our company at this stage.

Review Source

SD

Sasiporn D.  
Clinical Quality and Training Manager  
Research  
Used the software for: 1-2 years

### "Always support, continuous improvement and system is really easy to use"

August 12, 2023

5.0

Pros

flexible, able to customize as per company's requirments.

Cons

document editable format is still have some limit function

Review Source

CB

Cynthia B.  
Vice President, Regulatory Affairs  
Medical Devices  
Used the software for: 2+ years

### "Qualio Review"

January 27, 2022

5.0

I am very satisfied with Qualio.

Pros

Ease of use, search feature, and the dashboards for overdue training, deviations.

Cons

Quality events feature is a little confusing.

Alternatives considered

[Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/)

Reason for choosing Qualio

Cost and ease of use.

Review Source

Response from Qualio

February 2, 2022

Hi Cynthia, we're happy to hear that so many of Qualio's features are enabling your QMS processes. If you'd like to provide any additional details on improvements to our Events feature, please feel free to reach out to me directly.

JP

Joel P.  
Quality Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Start up company with Qualio"

April 17, 2024

5.0

Overall very happy, but it is my understand there may be some very significant price increases coming our way which could cause us to look at alternate systems

Pros

\*Customer Service \*Ease of initial installation \*Sandbox feature

Cons

\*Suppliers module \*Improvement suggestions not always acted up efficiently

Reason for choosing Qualio

Presage Analytics, QT9 Quality Management RedZone Intellect Infinity Quality Suite Batchmaster Salesforce Siemens PLM Teamcenter

Review Source

LF

Luke F.  
Lifescience Compliance Specialist  
Biotechnology  
Used the software for: 1-2 years

### "A User-friendly and Efficient System"

August 8, 2023

5.0

Pros

Qualio is extremely easy to use, with a streamlined interface that ancitipates the user's needs. In doing this, it streamlines the time required to create, edit, and access documentation in a secure way, and does not require a large amount of training or time to get used to.

Cons

Small cosmetic and quality of life improvements are needed in specific areas, yet they are the exception to the rule in most cases and do not seriously impact the system's value.

Review Source

FF

Fabio F.  
VP Technology  
Pharmaceuticals  
Used the software for: 6-12 months

### "Very good user interface, ease of access and responsive tool"

August 3, 2023

4.0

Overall QMS management efficacious and well used by the whole company

Pros

Easiness to find the documents and manage deviations/CAPAs

Cons

Customizing reminders not possible, this is useful to increase compliance and respect deadlines

Review Source

AT

Achal T.  
Project Manager  
Research  
Used the software for: 6-12 months

### "Qualia is the Best Software for Documentation "

August 4, 2023

5.0

Good Software for Good Documentation Practice (GDP).

Pros

It has a good login/ access process. It can be customized as per our Protocol Needs. The training part is also good, once the training is completed then you will come to know about the score. We can search documents easily. Good Software for Good Documentation Practice (GDP).

Cons

Switching from one page to another page while reading the document.

Reason for choosing Qualio

Customization, quality, access to the system.

Review Source

JE

Joe E.  
Director-Product Management  
Biotechnology  
Used the software for: 2+ years

### "Qualio for biotechnology "

April 17, 2024

5.0

Pros

Ease of use. Compliance with FDA, CE, and TGA requirements for QMS.

Cons

Nothing. The team really listens and implements changes requested by the customer.

Review Source

IG

Irma G.  
Director of Quality Assurance  
Biotechnology  
Used the software for: 2+ years

### "Needs basic improvements"

January 27, 2022

3.0

Document Management works well

Pros

Training process works well. The system can generate reports for each employee.

Cons

Change control and periodic review reports need improvement. I cannot generate proper reports that provide visibility of these processes. The change control report is less than acceptable. Please fix this. I have explained this in the past.

Alternatives considered

[Document Control](https://www.capterra.com/p/152366/Document-Control/)

Reason for choosing Qualio

Price

Review Source

Response from Qualio

February 2, 2022

We appreciate your feedback regarding change control and periodic review reports and have provided this to our product team.

JB

Jessica B.  
Chief Commerical Officer  
Medical Devices  
Used the software for: 6-12 months

### "Beware, Qualio is not a Turnkey Solution"

August 3, 2023

2.0

The drafted documents and form templates make starting easier, but they must be tailored to the company's needs, which requires a quality person. Plus, just having the documents does not create a quality system. Please don't be fooled by the pitch that Qualio is a turnkey solution. Be aware that Qualio will not let you out of your contracted commitment.

Cons

It is not easy to create QMS with the documents alone.

Review Source

RV

Richard V.  
Director, Data Analytics  
Research  
Used the software for: 1-2 years

### "Qualio review by CRO director"

January 27, 2022

4.0

Overall the system looks good, easy to work with, not completely fulfulling all our needs though.

Pros

tracking of documents and CAPAs as well as ease of navigation in the system are great.

Cons

missing a project specific documents training tracker / training sign-off module

Switched from

[QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/)

Company merge

Review Source

Response from Qualio

February 2, 2022

Thanks for your review, Richard! We appreciate and have submitted your feedback to our product team.

PT

Peggy T.  
ACRM  
Biotechnology  
Used the software for: 1-2 years

### "User"

August 14, 2023

5.0

Pros

The plamform is simple. It can be sorted and search by keyword. Any new training, it will release letter to inform users.

Cons

1) Training vedio can not be watched in the platform.2) CAPA creation is make by special users. When I use VeevaVault before, it can be created by any users.3) For almorst due training, I do not see the reminder letters. (maybe I missed them.)

Review Source

Atul Pratap S.  
Sales And Marketing Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great eQMS software"

August 10, 2022

5.0

This software is a quick and effective method of managing quality procedures. The system keeps track of everything. It is suitable for small businesses and is also scalable as they expand. 

Pros

This software has a relatively simple learning curve. The programme has a lot of flexibility and lets you format procedures and records anyway you choose. The software contains useful features, easy-to-use interface, and finding documents is not too difficult either. Tech support is also excellent.

Cons

It's challenging to create documents with Qualio. The formatting options could be improved. Some areas lack audit trails.

Review Source

SC

Sonia C.  
DDMS  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Qualio user review "

April 17, 2024

4.0

My experinece with Qualio has been fine so far. I like that it send an out reminders every Monday and helps us keep tabs of days and deadlines.

Pros

I like that it is really easy to navigate and help centre works great, it really helps in every step of the way.

Cons

I don’t like the fact that it’s less flexible and with terms of document control and user permissions.

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Qualio to manage SOP DOP "

August 21, 2023

4.0

Used for Documents Controlling and ISO certificates management. Train all the users on SOP and DOP through Qualio

Pros

Document Control is at best. We can easily manage documents version in with version history.

Cons

When you see version difference, it sometimes show html code level changes of document, which looks irritate.

Review Source

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