# Page 3 | Qualio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Qualio the right Quality Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134050/Quality-Management-Software/reviews

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Qualio

4.6 (128)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Qualio

## Showing most helpful reviews

Showing 51-75 of 128 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Arslan R.  
QARA Manager  
Medical Devices  
Used the software for: 1-2 years

### "Customer Support"

April 12, 2024

3.0

Pros

Customer Support is Amazing as I used to do regulars meeting with them

Cons

Not user friendly as my CS team didn't like their complex processes

Review Source

John P.  
Quality Manager  
Medical Devices  
Used the software for: 2+ years

### "Qualio helps lead the way through our MDSAP recertification audit."

February 1, 2022

4.0

Qualio serves as my document repository, my "source of truth" for all required records within our 13485/MDSAP compliant QMS. Recertification was completed in 2021 and the auditor noted the speed with which all document records were presented, without a backroom runner!

Pros

Software is easy to use and navigate, and to train others to use at different levels. Record and report output is quick and organized.

Cons

Software has presented with many fix opportunities. That said the Qualio team is quick to remediate bugs and provide module upgrades that address new user needs!

Reason for choosing Qualio

The selection of Qualio was made by my predecessor most likely based on value for the price.

Review Source

Response from Qualio

February 8, 2022

Hi John, congrats on your 13485/MDSAP recertification and we're ecstatic to hear positive feedback from your auditor as well!

HY

Halyna Y.  
QA Senior Scientist  
Medical Devices  
Used the software for: 6-12 months

### "Qualio customer review. "

August 8, 2023

5.0

Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the information in our Quality System.

Pros

Easy to follow the directions, and create new procedures, forms, and events. Easy to find any information, approve, and review the documents.

Cons

It is hard to create forms in Landscape format (especially if you want the form to be on one page), not possible to play with font.

Review Source

JH

Jennifer H.  
Regulatory Affairs Representative  
Medical Devices  
Used the software for: 1-2 years

### "Great Experience"

March 20, 2024

5.0

Pros

I love using Qualio because it is very user friendly and the system has a modern feel to it. Qualio is constantly making improvements to the system making it more efficient. They are super responsive when it comes to new inquiries for product enhancements or general support questions.

Cons

At the moment we have not experienced any major issues with Qualio.

Alternatives considered

[Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)

Reason for choosing Qualio

Qualio had a better user interface, customer service, and ease of use.

Review Source

VR

Verified Reviewer  
Senior Quality Assurance Manager  
Biotechnology  
Used the software for: 2+ years

### "The perfect system for startups and young organizations"

January 17, 2019

5.0

Pros

I like the simplicity of the software, and the ease of configuration for the user. If a new document type is needed, it's literally just a few clicks away. I like the intuitive navigation and the ease of adoption by the end users.

Cons

At this time, the only place I can fault Qualio is in the data reporting capabilities. Running basics like how many open/closed NCRs or how many SOPs approved is fine, but without more capability built out, or an external API (like a BI report or crystal intelligence tool), I can't get to more data within records. I do know they are working on this however, and generally at the start up level, you're not yet in need of super detailed reporting within your QMS yet anyway. The basics they provide will more than get you off the ground!

Review Source

Response from Qualio

June 20, 2019

An intuitive and simple interface is at the core of Qualio's software, so it's fantastic that you've really benefited from this. Thank you for your feedback on our data reporting capabilities too we are looking to rollout improvements to this functionality soon.

DLV

Donna Lee V.  
Director Toxicology  
Medical Devices  
Used the software for: 2+ years

### "Medical Device/Pharma CRO"

February 8, 2022

4.0

Pros

This software is easy to use, intuitive, and straight forward. the search functions work well. The dash board is comprehensive and is critical is assessing status of activities.

Cons

The inability for a manger (such as myself) to have visibility to my direct reports training status as well as the status of other assigned activities for items that I have to manage. Our Quality group has full access but there is no intermediate option to control access to certain areas while allowing operational managers to be able to manage applicable information. So I have to resort to asking QA "where is this SOP in the approval process" , "who's training is outstanding", or " who started the draft version for a SOP?" etc. Since we are so restricted, it hurts work flow. Another layer, just below full access, to allow us to manage our over arching responsibilities, would be helpful.

Review Source

Response from Qualio

February 15, 2022

Hi Donna, thanks so much for your detailed review and insightful feedback regarding access control. This feature is in progress and we've relayed these details to our product team.

JE

Joe E.  
Director-Product Management  
Biotechnology  
Used the software for: 2+ years

### "Qualio for biotechnology "

April 17, 2024

5.0

Pros

Ease of use. Compliance with FDA, CE, and TGA requirements for QMS.

Cons

Nothing. The team really listens and implements changes requested by the customer.

Review Source

Nihal S.  
Ceo  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Qualio Review"

January 27, 2022

5.0

We have a very high Qa workload and especially during inspections were reliant on a couple of people. One thing forgotten or not done on time can lead to critical or major reviews. We want to avoid that and also ensure the QA managers are using their time effectively and not chasing paper. We are still Completing implementation and will be able to measure the efficiency, time saved and capacity developed by end of the year!

Pros

I think the ease of implementation and support. Ease of use… “does what it says”. We still need more time with it but my employees seem excited about it!

Cons

I am not sure at the moment. There were some Minor hitches with implementation . But no feedback on this yet!

Reason for choosing Qualio

Ampleloguc was a bit convulated. More of a tracker than a true work on line software. We would not have been 100% paperfree! Implementation timelines were long with extremely high upfront costs!

Review Source

SM

Stephanie M.  
Quality Consulting Service  
Medical Devices  
Used the software for: 1-2 years

### "Qualio review"

August 9, 2023

5.0

Implementing Qualio was easy, especially with the prewritten SOP's that could be adapted to the client needs. Qualio has been great for maintaining the quality system from Complaints, NCR's, CAPA's etc.

Pros

Templates are helpful in guiding content creation across the organization. Events are great for managing approvals and maintaining evidence.

Cons

Training module doesn't provide a matrix type status, i.e. Documents versus all used and training requirements/status. Document identification did not allow for using predicate quality system document numbers.

Reason for choosing Qualio

Cost

Review Source

JR

Judson R.  
Plant Manager  
Chemicals  
Used the software for: 2+ years

### "Outstanding eQMS!"

August 3, 2023

5.0

We control almost every aspect of our manufacturing business in Qualio along with our MES. We love the system.

Pros

We easily pass cGMP complaince audits utilizing all features of Qualio. The ease of use and being able to quickly pull up any documents requested has impressed many auditors.

Cons

Initially the search feature was a bit clunky, but there has been improvements. No issues now.

Reason for choosing Qualio

Ease of use and an all in one system to handle all of Quality.

Review Source

DS

Daryl S.  
Director  
Wholesale  
Used the software for: 2+ years

### "Qualio User Review"

January 27, 2022

4.0

Has given our QMS a firm foundation

Pros

After the initial 'new interface' confusion which is normal for a new application, the product is actually very easy to use

Cons

Can't use existing documents as a template for new documents

Reason for choosing Qualio

Good reviews and initial contact with the sales / techical team

Review Source

Response from Qualio

February 2, 2022

Thank you for your input, Daryl! We've provided your feedback to our product team.

KH

Klaus H.  
Head of Regulatory  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use and integrate with JIRA"

April 12, 2024

5.0

Overall have met most of their promises and our expectations

Pros

Integration options, easue of Use, flexibility of system, good customer support

Cons

should provide more consukting when needed by client, also the cost to run the system forward is quite high

Alternatives considered

[Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)[Confluence](https://www.capterra.com/p/136446/Confluence/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Qualio

Integration capability with JIRA and dedicated technical and quality templates available

Review Source

SC

Sonia C.  
DDMS  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Qualio user review "

April 17, 2024

4.0

My experinece with Qualio has been fine so far. I like that it send an out reminders every Monday and helps us keep tabs of days and deadlines.

Pros

I like that it is really easy to navigate and help centre works great, it really helps in every step of the way.

Cons

I don’t like the fact that it’s less flexible and with terms of document control and user permissions.

Review Source

JJ

Janelle J.  
Biomanufacturing Lead  
Biotechnology  
Used the software for: 6-12 months

### "Easy to Use"

August 15, 2023

5.0

Pros

I like that Qualio let you keep all your documentation and training in one place, organized and easy to change when its required.

Cons

Some of the permissions assignment are a bit cumbersome and the change control is a bit longer than it needs to be for our company at this stage.

Review Source

PO

Peter O.  
QA Officer  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Qualio at Arovella Therapeutics"

January 27, 2022

5.0

Pros

The modularised way that Qualio prepares templates really helped with the transition of our exiting documentation. I like how it uses tags to categorise specific document groups which can then be set for specific job roles. I also like the training options and overview.

Cons

There are some font and text options that could be improved.

Review Source

Response from Qualio

February 2, 2022

We are happy to hear that you were able to smoothly transition existing documentation with Qualio! Thank you for your feedback.

MH

Michael H.  
QA Director  
Medical Devices  
Used the software for: 1-2 years

### "Excellent solution for most quality management systems"

August 8, 2023

5.0

Pros

Almost endless configuration capabilities allowing the creation of documents and events that fit your QMS instead of rebuilding your QMS to fit the software.

Cons

Inability to hot-swap an approver when they are not available. Instead the document needs to be reverted to draft, the approver changed, and then the document rerouted.

Switched from

[Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)

Previous software structure was too restrictive and didn't allow for efficiency improvements.

Review Source

SD

Sasiporn D.  
Clinical Quality and Training Manager  
Research  
Used the software for: 1-2 years

### "Always support, continuous improvement and system is really easy to use"

August 12, 2023

5.0

Pros

flexible, able to customize as per company's requirments.

Cons

document editable format is still have some limit function

Review Source

CB

Cynthia B.  
Vice President, Regulatory Affairs  
Medical Devices  
Used the software for: 2+ years

### "Qualio Review"

January 27, 2022

5.0

I am very satisfied with Qualio.

Pros

Ease of use, search feature, and the dashboards for overdue training, deviations.

Cons

Quality events feature is a little confusing.

Alternatives considered

[Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/)

Reason for choosing Qualio

Cost and ease of use.

Review Source

Response from Qualio

February 2, 2022

Hi Cynthia, we're happy to hear that so many of Qualio's features are enabling your QMS processes. If you'd like to provide any additional details on improvements to our Events feature, please feel free to reach out to me directly.

LF

Luke F.  
Lifescience Compliance Specialist  
Biotechnology  
Used the software for: 1-2 years

### "A User-friendly and Efficient System"

August 8, 2023

5.0

Pros

Qualio is extremely easy to use, with a streamlined interface that ancitipates the user's needs. In doing this, it streamlines the time required to create, edit, and access documentation in a secure way, and does not require a large amount of training or time to get used to.

Cons

Small cosmetic and quality of life improvements are needed in specific areas, yet they are the exception to the rule in most cases and do not seriously impact the system's value.

Review Source

SS

Salvador S.  
Clinical Trial Assistant  
Pharmaceuticals  
Used the software for: 6-12 months

### "Reviewing Qualio"

April 15, 2024

4.0

Pros

I think Qualio is a good tool to improve the training of the company's staff.

Cons

I think Qualio could be more visually appealing.

Review Source

FF

Fabio F.  
VP Technology  
Pharmaceuticals  
Used the software for: 6-12 months

### "Very good user interface, ease of access and responsive tool"

August 3, 2023

4.0

Overall QMS management efficacious and well used by the whole company

Pros

Easiness to find the documents and manage deviations/CAPAs

Cons

Customizing reminders not possible, this is useful to increase compliance and respect deadlines

Review Source

AT

Achal T.  
Project Manager  
Research  
Used the software for: 6-12 months

### "Qualia is the Best Software for Documentation "

August 4, 2023

5.0

Good Software for Good Documentation Practice (GDP).

Pros

It has a good login/ access process. It can be customized as per our Protocol Needs. The training part is also good, once the training is completed then you will come to know about the score. We can search documents easily. Good Software for Good Documentation Practice (GDP).

Cons

Switching from one page to another page while reading the document.

Reason for choosing Qualio

Customization, quality, access to the system.

Review Source

IG

Irma G.  
Director of Quality Assurance  
Biotechnology  
Used the software for: 2+ years

### "Needs basic improvements"

January 27, 2022

3.0

Document Management works well

Pros

Training process works well. The system can generate reports for each employee.

Cons

Change control and periodic review reports need improvement. I cannot generate proper reports that provide visibility of these processes. The change control report is less than acceptable. Please fix this. I have explained this in the past.

Alternatives considered

[Document Control](https://www.capterra.com/p/152366/Document-Control/)

Reason for choosing Qualio

Price

Review Source

Response from Qualio

February 2, 2022

We appreciate your feedback regarding change control and periodic review reports and have provided this to our product team.

TL

TAYDIS L.  
Regulatory Affairs and Document Control  
Medical Devices  
Used the software for: 6-12 months

### "Easy to use"

April 17, 2024

5.0

Pros

User friendly. Training, electronic signatures.

Cons

Good experience so far. I like everything about Qualio.

Review Source

RT

Rob T.  
Sr Director of IT and Security Officer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "This is one of the most often used apps and was selected for its ease of use and compliance focus"

June 11, 2018

5.0

Pros

\- ease of use! It's all right there, easy to find and easy to teach! - compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned - reporting: very thorough, detailed reports for training completion and distribution - support listens to both feature requests and existing changes that are needed and addresses all promptly

Cons

\- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!) - most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

Review Source

Response from Qualio

June 20, 2019

Ease of use and compliance are key parts of Qualio's offering, so it's great to hear you're benefiting from these in particular. We're also pleased that you've found our support department so valuable. We will be continuing with this approach to customer service, and will take on board the improvements you have suggested. Thank you so much for your feedback Rob!

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