---
title: "PharmacyOne Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PharmacyOne Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more."
source_url: "https://www.capterra.com/p/134060/Liberty-Software/"
page_type: "product"
language: "en"
publication_date: "2026-10-31"
---

# 

 PharmacyOne Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PharmacyOne

## What is PharmacyOne?

Pharmacists helping pharmacists. A pharmacy software platform designed and supported by pharmacists. It just makes sense. Liberty Software is used by thousands of successful pharmacies to manage their pharmacy, improve patient outcomes, and grow their business. Pharmacy software for pharmacy success. View the demo and see the difference.

## What is PharmacyOne used for?

[Pharmacy](https://www.capterra.com/pharmacy-software/)[Medical Inventory](https://www.capterra.com/medical-inventory-software/)[Convenience Store](https://www.capterra.com/convenience-store-software/)

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## PharmacyOne alternatives

Highest Rated

[4.9 (164)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## FAQs about PharmacyOne

Overview

### What problems does Liberty solve?

Liberty solves slow pharmacy workflows, difficult staff onboarding, and delays resolving software issues by providing an intuitive interface, customizable workflows, fast prescription filling, and responsive support. Independent pharmacies, pharmacy technicians, pharmacists, and multi-store operators benefit most when managing adjudication problems, receivables, reporting, compliance tasks, and patient communication.

Answer based on 52 reviews

Overview

### Which roles and teams benefit most from Liberty?

Liberty is most used by pharmacists, pharmacy technicians, and pharmacy managers who handle prescription processing, dispensing, refills, and daily pharmacy workflows. Pharmacy directors, owners, and operations leaders benefit from oversight tools that support inventory control, staff coordination, compliance, reporting, and smoother front-office and back-office operations.

Answer based on 77 reviews

Overview

### What company size and specific industries is Liberty built for?

Liberty is designed for pharmacists and pharmacy businesses of any size, including independent pharmacies and other pharmacy operations. It targets the pharmacy sector specifically, rather than general retail, healthcare, or other industries.

Features and Usability

### What are the key features of Liberty?

Liberty includes core pharmacy features such as prescription processing, e-prescribing, patient records management, and compounding, with workflow management tools that support refill handling and pickup tracking. Differentiating capabilities include customizable reports, real-time analytics, mobile access, text messaging, and point of sale functions for retail pharmacy operations.

Answer based on 52 reviews

Integrations

### Which third-party tools and platforms does Liberty integrate with?

Liberty integrates with Amplicare, ChartMeds, CoverMyMeds Platform, Digital Pharmacist, DocStation, ECP, Eldermark, FDS, NextGen Office, Omnisys, PrescribeWellness, QuickBooks Online, and TeleManager. These connections cover pharmacy, prescribing, and accounting workflows across 10+ third-party platforms.

Answer based on 1 reviews

Getting Started and Support

### How does Liberty handle bugs and software issues?

Liberty resolves most software issues quickly and gives pharmacy teams responsive support when problems come up. Independent pharmacies often describe timely fixes, helpful technicians, and solid follow-up after updates, though some users note occasional bugs or release-related problems that still require support to sort out.

Answer based on 19 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Liberty?

Liberty is quick to onboard for most staff, with many reviewers saying new employees, rotating students, and daily users learn the basics fast and can work independently soon after training. Liberty offers in-person training, live online sessions, webinars, documentation, and videos, while admins may need extra guidance to learn deeper features and updates.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Liberty offer, and how do users rate the experience?

Liberty offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat. Users generally describe support as friendly, knowledgeable, and quick to resolve issues, with short hold times, timely callbacks, and helpful training. A few note occasional lag as the company grows, but sentiment remains strongly positive.

Answer based on 52 reviews

Features and Usability

### How easy is Liberty to learn and use?

Liberty feels easy to learn for most pharmacy teams, with a straightforward workflow and simple daily tasks. Independent pharmacies, compounding users, and new staff often mention quick training and intuitive screens, though some users say certain functions take extra clicks or need added training to fully understand.

Answer based on 22 reviews

## Features

AI summary

Based on 339 Pharmacy reviews

Capterra data shows that buyers of pharmacy software rank the following features as their top priorities:

-   **Claims Management** (**54%** of reviewers rated this feature as critical)
-   **Prescription Processing** (**64%**)
-   **Workflow Management** (**52%**)

Liberty supports all three features that reviewers rate most highly: **Claims Management**, **Prescription Processing**, and **Workflow Management**. Together, these capabilities help pharmacies process prescriptions accurately, manage claims more efficiently, and keep daily operations moving in a clear, organized way, allowing teams to reduce delays and maintain consistent service.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Escalation

System alerts about the need to escalate an issue or request

Automatic Refills

Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period

Barcode/Label Management

Print and scan barcode or labels

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

PharmacyOne 44 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Automatic Refills: Enables pharmacy stores to automatically refill customers' prescribed medicines during a specified period
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Claims Management: Process of submitting and following up on claims with insurance companies
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customizable Reports: Alter the layout and content of reports
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Signature: Digitally sign online documents
- For Retail: For Retail Stores
- Forms Management: Store, manage and track all forms in a centralized location
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Medication Database: Find and verify prescription medications by color, shape or imprint
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Store: Manage multiple teams and operations from a central location
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.8 (32)

4.8

Based on 32 reviews

## Pricing

Value for money

4.7 (21)

Value for money

4.7 (21)

4.7

Based on 21 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[

ECP](https://www.capterra.com/p/90493/ECP/)[

CoverMyMeds Platform](https://www.capterra.com/p/154792/CoverMyMeds-Platform/)[

Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[

PrescribeWellness](https://www.capterra.com/p/141808/PrescribeWellness/)[

Digital Pharmacist](https://www.capterra.com/p/199790/Digital-Pharmacist/)[

Amplicare](https://www.capterra.com/p/179139/Amplicare/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (82)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (82)

4.9

Based on 82 reviews

## User reviews

Overall rating

4.9

Based on 83 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(78)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Pharmacy Manager

Used the software for: 3-5 years

### "Liberty Software review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2018

Pros

Long time customer and we are happy with everything! Customer service and software is great!

Cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Managing Member for ReNue Apothecary

Used the software for: 1-3 years

### "Pharmacy Operating System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2019

Pros

Easy of use and the quick speed that they adapt to new needs.

Cons

Need to have a stronger compounding interface

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

### "Liberty Software"

4.0

January 15, 2017

Easy to use and they continue to add new features and update. Customer service is responsive ands works to solve any problems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Cpht

Used the software for: 3-5 years

### "Excellent company to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2017

Rarely do we have any problems with Liberty software, but if we do encounter something they are quick & easy to work with.

Pros

Easy to use & learn

Cons

Nothing that I'm aware of

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pharmacy Tech

Used the software for: 3-5 years

### "Great Team!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2017

THIS IS A GREAT SOFTWARE. WE HAVE BEEN USING THIS FOR SEVERAL YEARS AND WOULD HIGHLY RECOMMEND THEM TO EVERYONE

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pharmacist in Charge

Used the software for: Less than 1 year

### "Excellent platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2021

Excellent overall experience and still learning.

Pros

Very easy to learn. We were nearly back to full speed operation in less than a month (only 3 months now) EXCELLENT platform to fill and track 340b operations. Very knowledgeable and accessible support staff to help with the minor aches and pains during changeover.

Cons

We have not really found any area that is a major disappointment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

stqff pharmacist

Used the software for: Less than 1 year

### "Mary's thoughts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2020

It has been a good experience learning the system. \[SENSITIVE CONTENT HIDDEN\] were good trainers, even though they could not be here in person. \[SENSITIVE CONTENT HIDDEN\] has been very helpful helping us fine tune the details. I liked doing the training modules before we started. I found that to be very helpful.

Pros

Ease of use.

Cons

We miss not having a "home screen". When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operations Director

Used the software for: Less than 1 year

### "Liberty Software review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2020

Friendly, professional team with strong expertise and refreshing commitment to satisfaction and quality. Exactly what a pharmacy needs from their software provider.

Pros

Intuitive, very user friendly, broad capability, strong commitment to customer satisfaction, cutting edge technologically

Cons

Nothing about this product met with my dissatisfaction. Capability is strong and growing, satisfies the needs of today's and tomorrow's community pharmacy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operations Manager

### "I use every aspect of the Pharmacy Software"

5.0

May 17, 2017

I have been using Liberty probably 20 years or longer. Their software is very easy to use and understand, and they are always updating to keep up with changing times. Our new employees have no problem learning the system. It makes training a breeze. Liberty also has great tech support who are friendly and courteous and solve any issue in a timely manner. My job requires me to correct adjudication issues, add new patients and w/comp patients, edit timeclock entries, reconcile third party receivables, our schedule drug reporting, run numerous reports, setup new insurance agencies, make adjustments to settings and tables, post AR transactions, run monthly account statements. I use almost every aspect of Liberty Software and its with simplicity and ease that I can accomplish my daily tasks stress free.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Pharmacy Technician

Used the software for: Less than 1 year

### "So happy we switched!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2020

Very professional company. Their platform is very user friendly. Glad we switched.

Pros

It’s user friendly. The workflow option is the best!!

Cons

I haven’t worked on it long enough to have many dislikes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134060/Liberty-Software/reviews/)

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