# Liberty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Liberty the right Pharmacy solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134060/Liberty-Software/reviews --- Liberty 4.9 (83) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Liberty Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews Matambo J LibrarianNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “In a bid to provide as many metadata as possible, AI Enhance feature enables us to screenshort and add to records useful aspects of a resource such as table of contents and abstract.“ May 9, 2021 MS Mary S stqff pharmacistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “We miss not having a "home screen". When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient.“ May 22, 2020 Matambo J LibrarianNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “I have been able to digitise useful information relevant to the needs of remote field staff and upload it on Liberty.“ May 9, 2021 Matambo J LibrarianNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “Liberty has been ideal in bringing information resources to stakeholders in the field.“ May 9, 2021 TN Tuyet N CEO/Owner/Pharmacist-in-ChargeHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I enjoy every aspect of the software from the design/user interface to the workflow.“ February 9, 2022 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EH Erica H. Pharmacy Manager Used the software for: 2+ years ### "Liberty Software review" July 3, 2018 5.0 Pros Long time customer and we are happy with everything! Customer service and software is great! Cons Review Source RC Raj C. Managing Member for ReNue Apothecary Pharmaceuticals Used the software for: 1-2 years ### "Pharmacy Operating System" October 18, 2019 5.0 Pros Easy of use and the quick speed that they adapt to new needs. Cons Need to have a stronger compounding interface Review Source HH Heather H. Used the software for: ### "Liberty Software" January 12, 2017 4.0 Easy to use and they continue to add new features and update. Customer service is responsive ands works to solve any problems. Review Source ND Nicky D. CPht Used the software for: 2+ years ### "Excellent company to work with" January 5, 2017 5.0 Rarely do we have any problems with Liberty software, but if we do encounter something they are quick & easy to work with. Pros Easy to use & learn Cons Nothing that I'm aware of Review Source TM TAMMI M. Pharmacy Tech Pharmaceuticals Used the software for: 2+ years ### "Great Team!!" February 14, 2017 5.0 THIS IS A GREAT SOFTWARE. WE HAVE BEEN USING THIS FOR SEVERAL YEARS AND WOULD HIGHLY RECOMMEND THEM TO EVERYONE Review Source DM Darin M. Pharmacist in Charge Hospital & Health Care Used the software for: Less than 6 months ### "Excellent platform" December 28, 2021 5.0 Excellent overall experience and still learning. Pros Very easy to learn. We were nearly back to full speed operation in less than a month (only 3 months now) EXCELLENT platform to fill and track 340b operations. Very knowledgeable and accessible support staff to help with the minor aches and pains during changeover. Cons We have not really found any area that is a major disappointment. Review Source MS Mary S. stqff pharmacist Hospital & Health Care Used the software for: Less than 6 months ### "Mary's thoughts" May 22, 2020 5.0 It has been a good experience learning the system. \[SENSITIVE CONTENT HIDDEN\] were good trainers, even though they could not be here in person. \[SENSITIVE CONTENT HIDDEN\] has been very helpful helping us fine tune the details. I liked doing the training modules before we started. I found that to be very helpful. Pros Ease of use. Cons We miss not having a "home screen". When filling an RX, we have found that we did not enter the name of the next patient, it defaulted to the previous patient. Review Source JJ Jeff J. Operations Director Pharmaceuticals Used the software for: 6-12 months ### "Liberty Software review" September 30, 2020 5.0 Friendly, professional team with strong expertise and refreshing commitment to satisfaction and quality. Exactly what a pharmacy needs from their software provider. Pros Intuitive, very user friendly, broad capability, strong commitment to customer satisfaction, cutting edge technologically Cons Nothing about this product met with my dissatisfaction. Capability is strong and growing, satisfies the needs of today's and tomorrow's community pharmacy Reason for choosing Liberty Top tier software among all industry alternatives Review Source KS Kathy S. Operations Manager Used the software for: ### "I use every aspect of the Pharmacy Software" December 29, 2015 5.0 I have been using Liberty probably 20 years or longer. Their software is very easy to use and understand, and they are always updating to keep up with changing times. Our new employees have no problem learning the system. It makes training a breeze. Liberty also has great tech support who are friendly and courteous and solve any issue in a timely manner. My job requires me to correct adjudication issues, add new patients and w/comp patients, edit timeclock entries, reconcile third party receivables, our schedule drug reporting, run numerous reports, setup new insurance agencies, make adjustments to settings and tables, post AR transactions, run monthly account statements. I use almost every aspect of Liberty Software and its with simplicity and ease that I can accomplish my daily tasks stress free. Review Source LB Laura B. Pharmacy Technician Health, Wellness and Fitness Used the software for: Less than 6 months ### "So happy we switched!" May 22, 2020 5.0 Very professional company. Their platform is very user friendly. Glad we switched. Pros It’s user friendly. The workflow option is the best!! Cons I haven’t worked on it long enough to have many dislikes. Review Source JS Jazmin S. Pharmacy Technician Used the software for: ### "Really easy to manipulate the software" May 31, 2016 5.0 My overall experience with the software has been excellent. It is easy to use, the tabs are easy to understand. I like the way each tab has very good detailed context and good size. I love the way workflow is in the software. It allows us to be efficient in our time with customers. Overall is a well developed software. Review Source SB Stachia B. Pharmacy Manager Used the software for: ### "Very easy to use & train employees" January 17, 2016 5.0 Customer service is excellent, can always call & have an answer within same day. Great how we have our own Rep. Sometimes I feel like there is more to system than we know how to use. Sending out updated info is helpful or training from Rep. Rep has been out to do training - excellent Review Source JD Jackson D. Pharmacist Used the software for: ### "Best software ever; Easy to learn" November 23, 2016 5.0 1) Customer service is freaking awesome 2) Liberty customizable to your needs. 3) Provides a specific account manager so you only deal with one specific agent (Ally is freaking awesome!!!) 4) Every problem a pharmacy has, Liberty will have a solution for it! Review Source ND Nicky D. CPht Used the software for: ### "Great Software + Customer Service" February 4, 2016 5.0 Liberty Software is the easiest most user friendly software in the 18 years I've worked in pharmacy. When you do run into an issue they are quick to help and very friendly. I would recommend Liberty to anyone needing pharmacy software. Review Source CR Crystal R. Pharmacy Tech / Manager Used the software for: ### "enjoyable company always helpful" March 8, 2016 5.0 Pros I have always had excellent care when using Liberty's customer service. The hold time is always short - they are very helpful & friendly. I would recommend them to anyone. Review Source SM Shelly M. VP and Compounding CPhT Used the software for: ### "Easy to use and versatile for all aspects of the pharmacy" November 4, 2015 5.0 The compounding side of the software is easy to use. It makes setting up new compounds easy with accurate pricing. The reports are perfect for keeping up with the business side of the pharmacy. Review Source BB Brandy B. Pharmacy Manager Used the software for: ### "Very user friendly. One of the best systems that I have worked with." October 21, 2015 5.0 Excellent customer service. Everyone is very helpful and Lydia who is over our stores goes over and beyond to get things fixed and changed. Just a great company and pharmacy software. Review Source AA Ashlei A. Pharmacy Technician Used the software for: ### "I have been pleased with the overall function of the system" January 5, 2016 5.0 I have always had great experiences when having to call Liberty for support. People have been nice and very helpful. All problems have been solved in timely manner also. Review Source RA Ronnah A. Pharmacist Used the software for: ### "Love it! Easy to use and Customer Service is Great" December 10, 2015 5.0 Liberty is a great system. I basically trained for 1 day and was ready to go... it is that easy. Customer service is always nice and fixes and problem quickly. Review Source SD Stacy D. PIC Used the software for: ### "User friendly" October 1, 2015 5.0 Customer service is amazing. We were with the same software company for 20 years and wish we would have known about Liberty sooner. Review Source KM Kyle M. Pharmacy Clerk Used the software for: ### "Very easy to use and great help" December 30, 2015 5.0 I am always able to reach someone who can help quickly. Mark B is a champ! Very personable and knowledgeable. Review Source BD Bob D. Rph/Owner Used the software for: ### "Great" November 5, 2015 5.0 All my experiences with Liberty have been great. Outstanding customer service. Always there to help. Review Source JM Jena M. Pharmacist Used the software for: ### "Great Software!" February 28, 2016 5.0 Very good professional staff. Calls back within a timely manner and always assist with problems. Review Source BN Brandi N. Pharm Tech Used the software for: ### "Mark B is always super friendly & helpful" February 28, 2016 5.0 Always pleased with Liberty. Very helpful and always returns calls in a timely manner. Review Source DN David N. Rph - PIC Used the software for: ### "Excellent to work with" November 5, 2015 5.0 Excellent software to work with. Easy to run a Rx. Excellent support staff. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.