# Page 2 | Liberty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Liberty the right Pharmacy solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134060/Liberty-Software/reviews --- Liberty 4.9 (83) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Liberty ## Showing most helpful reviews Showing 26-50 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Librarian Non-Profit Organization Management Used the software for: 6-12 months ### "Liberty has time-saving and effective features" May 9, 2021 4.0 I have been able to digitise useful information relevant to the needs of remote field staff and upload it on Liberty. Patrons access the information using Liberty Mobile app. Pros Liberty has been ideal in bringing information resources to stakeholders in the field. The community development field staff are oriented on how to use Liberty Mobile app such that they are able to access information resources whilst in their duty stations, any time. With Liberty, collection development has been automated in relation to budget that has been allocated to procurement of information resources. We are able to purchase library materials within the allocated budget. The Liberty Acquisition module enables our corporate Library to make accurate orders, track the ordered resources as well as produce periodic acquisition reports. Such transparency and accountability has been essential for library funding by the mother institution. Liberty's OPAC is packed with self-service features. The corporate Library's patrons are able to identify whether a particular title is on loan, booked or available. We customised Liberty's interface to display valuable information to patrons such as opening hours, new acquisitions and Library regulations. In a bid to provide as many metadata as possible, AI Enhance feature enables us to screenshort and add to records useful aspects of a resource such as table of contents and abstract. Liberty's Serial module removes hasles associated with subscription of periodicals. We simply use a wizard which guides us through a step-by-step process of subscribing titles. Patrons too use this module to search for serials. Cons Because Liberty is more mobile device oriented, patrons wish to find all the resources on their mobile devices. However, patrons get frustrated when they retrieve records that only show metadata. Reason for choosing Liberty Liberty is flexible, convenient and effective to the needs of both librarians and patrons. Review Source TN Tuyet N. CEO/Owner/Pharmacist-in-Charge Hospital & Health Care Used the software for: 2+ years ### "Streamlines Pharmacy Workflow" February 9, 2022 5.0 Pros I enjoy every aspect of the software from the design/user interface to the workflow. Patient profiles are detailed and easy to personalize to what you want to see. Reports are easily generated for practically any topic you might need. The integration of RXQ with BZQ is seamless. I enjoy the continuous improvements to the software to keep up with modern day pharmacy needs. Cons Sometimes there are some columns that aren't available that would make workflow easier. Usually there are minor bugs with every update but the implementation team is very diligent with making any fixes. Review Source VR Verified Reviewer Pharmacy Technician Pharmaceuticals Used the software for: 2+ years ### "Easy to use" January 23, 2020 5.0 I love using liberty software. Pros Very easy to use. Support center can manipulate to make more individual. Cons Company growing fast, customer service started lagging Review Source jM jim M. pharmacist/owner Pharmaceuticals Used the software for: 2+ years ### "ok system" April 23, 2021 3.0 not a whole lot of cutting edge stuff, basic system, slow because of mouse. Pros some neat reports and alot of data analytics. Cons too much mouse, making it too slow. The programmers rarely make updates that enhance software. very average system Switched from [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) rx30 had terrible customer service Review Source ER Eric R. owner/pic Medical Practice Used the software for: 1-2 years ### "FANTASTIC" October 16, 2019 5.0 NO COMPLAINTS! Pros EASY TO USE....EASY TO NAVIGATE...JUST ABOUT EVERYTHING Cons LOTS OF "ENTER'S" TO PUSH Alternatives considered [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) Switched from [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) COST....LIKED THE LIBERTY PROGRAM MUCH BETTER Review Source MW Melody W. Staff Pharmacist Medical Practice Used the software for: 2+ years ### "HCPharm" October 11, 2019 5.0 Pros Super user friendly. When we have students who rotate through they always say it's one of if not the easiest systems to learn. I also love being able to request new features. Cons We've had a few issues at times when updates are released but they are usually resolved in a timely manner. Review Source ND Nicky D. Lead Tech Used the software for: 2+ years ### "Overall great software " February 14, 2018 4.0 Pros Very little training required on this software. Teaching the basics is all that's required and for the most part, everything else is self explanatory. Cons Being able to flag a patient as deceased is something that is very helpful in pharmacy but this software doesn't have the option. Review Source WB William B. Pharmacist Pharmaceuticals Used the software for: 1-2 years ### "Best software I have worked with" December 28, 2021 5.0 Pros Ease of use and all the functionality. Outstanding. Superior customer support Cons Can't think of anything Review Source TM Tyler M. Pharmacist Pharmaceuticals Used the software for: 1-2 years ### "Intuitive" May 22, 2020 5.0 Pros The home screen, drug screen, and patient screen are very intuitive and easy to use. I also love the data views that can be customized and exported for manipulation. Cons Probably the process for editing the directions on a prescription. Review Source VR Verified Reviewer Front Office Manager Used the software for: Less than 6 months ### "Excellent" June 18, 2018 5.0 Pros The easiest software to use. Super easy to teach to other employees. Perfect for the work environment and staff. Cons I have no issues with this software at this time. Things are going well and it fits the company perfectly. Review Source QH Quyen H. Owner / Pharmacy Manager Used the software for: ### "Clear, straight-forward interface, easy to use software, and exceptional customer service" May 31, 2016 5.0 I've worked with many pharmacy software in different retail, clinical, and compounding settings. Liberty has been the most user friendly and their customer service is beyond excellent. Any questions or concerns are addressed immediately and are fixed within the hour. Their staff is always hospitable and ready to help. Robbie came to our pharmacy to set up the equipment and software as well as train us. He is very knowledgeable, good-natured, and very patient. We were sad to see him go! With the obstacles of operating a pharmacy and providing patient care, it is good to know that I will never have to worry about issues with the software and there is a team committed to help us grow. Thank you Liberty! Review Source AK Amy K. Director of Pharmacy Medical Practice Used the software for: Less than 6 months ### "Great Oaks" October 16, 2019 4.0 Great so far! Pros The ease in which I had to learn it on my own. Cons I wish there was a tips and tricks Facebook site for users to learn from each other. Review Source SD Saeid D. RPh. Owner Used the software for: ### "Very easy to use software. No hidden keys, customizable to your needs" November 7, 2015 5.0 Pros: 1. Ease of use 2. Customizable 3. All the RX is done on one screen 4. Multiple Sessions 5. Very good support personnel 6. They get to your needs very quickly 7. Fast turn around time for any issues Very up to date regarding insurance changes and software support for various insurances We have been using Liberty Software since 1994 and overall we are very satisfied with the quality of service. Of all the softwares that I have used over the years, Liberty is by far the most user friendly platform. Cons: There are always bugs and software issues with any software and Liberty is not immune, but the plus side is that they do take care of their customers and fix problems quickly. Review Source JC James C. Pharmacist Used the software for: ### "Great Company! Great Pharmacy Software! Great Customer Service!" December 22, 2015 5.0 We have been a customer of Liberty Software for our pharmacy system and point of sale system for a little over three years. Our transition from our previous system to Liberty was a good experience. The technology and programming were a great improvement over our previous software. The staff at Liberty have been accommodating with any concerns we have had. Their programming department has been willing to make updates for any concerns we have had whether it was an industry concern, working with other vendors technologies (i.e. Script Pro, iMedicare, Prescribe Wellness) or unique concerns for our pharmacy. Very pleased with Liberty and would highly recommend them! Review Source KR Karen R. Pharmacist in Charge Hospital & Health Care Used the software for: Less than 6 months ### "New Liberty User" October 17, 2019 5.0 Pros Very user friendly and great support team. Cons Many different screens Review Source MC Mark C. Owner/pharmacist Used the software for: ### "I have been with Liberty for over 20 years and have had only positive experiences with them." November 13, 2015 5.0 All pros with both the help desk and support team. Any issue that has came up in the last 20 years has been addressed by both. Also, they have been great as far as keeping up with all the changes in pharmacy software that we have seen over the years and are very good at listening to the customer and implementing new programs in their software to aide the customer in operating a pharmacy. I have been asked by many computer companies over the years to try their software, etc. but have told them all that I am more than happy with the company I am using. Review Source SB Stachia B. Used the software for: ### "You will not be disappointed with this software !" January 10, 2017 5.0 I have worked with liberty for 15 years over the years they have Always had the best customer service! They are there to fix any issues you may have or come up with new ways to improve your efficiency as a pharmacy! They keep up with all new technology, processes, and procedures. Their software is continually growing to help customers save money elsewhere, in which their software may contain items that you normally would have to purchase separately. The system is very user-friendly and easy to train new people. Liberty software is an excellent choice! Review Source LH Lauren H. nurse Used the software for: Less than 6 months ### "great software" April 13, 2018 5.0 Pros The easiest software to use. User friendly and easy to teach new employees. I'd recommend it to anyone. Cons No cons that I am aware of while using this software. I'd recommend it because there are no cons right now. Review Source LF Lindsay F. Pharmacist Used the software for: ### "Great new updates!" January 16, 2017 5.0 Liberty's newest updates allow us to better serve our patients more effectively -> The features we have added/customized such as the problem Q and promise times allow better flow and organization. We are always learning new ways to use the software to make our job easier! The customer support is always willing to guides us through any issues we have! Review Source JH Judy H. Pharmacist/Owner Used the software for: ### "Very Friendly!!" December 11, 2015 5.0 The Liberty software is very user friendly and easy to use. They are always at the forefront of updating and upgrading. The most important point is their continued support and personal service. They are always very prompt to help with any problem during and after hours!! All their technicians are very knowledge, patient, and helpful!! Review Source BD Beth D. Pharmacy Tech Used the software for: ### "User Friendly" November 5, 2015 5.0 Five stars and then some on ALL categories. I have no problem with any type of service I request from the company. They create specialty programs strictly for our business, especially regarding nursing home. They always compiled with ANY requests I have had. Account managers(especially mine) and programmers all get gold stars!! Review Source BG Beth G. Director of Pharmacy Used the software for: ### "It is very user friendly for pharmacists!" December 17, 2015 5.0 Pro - I have been out of retail pharmacy for years and it was easy for me to learn to navigate. Pro - Can order thru wholesaler Pro - Customer service is top notch! Pro - Can transmit controlled drugs dispensed to state pharmacy board Pro - Prints educational handouts in english and spanish Review Source OW Onis W. Rph/Owner/Manager Used the software for: ### "They Bend Over Backwards to Help Me & Keep Me Happy" November 10, 2015 5.0 We have been with Liberty for over 10 years and have no plans to go anywhere else. They are friendly, responsive, and always willing to listen to suggestions to help make their product better. They are always moving forward and not just bragging about numbers or past accomplishments. Review Source AG Alisa G. Office Manager / Rx Tech Used the software for: ### "The software overall is easy to use and has everything you could need." November 7, 2015 5.0 I love working with Liberty - both the company and the software. The help desk is prompt to resolve problems when they arise. They are great to add on "extras" to the software that are needed for you specifically if at (programmable) possible. I would recommend the company to anyone. Review Source VH Vonnie H. Used the software for: ### "Very Satisfied" December 20, 2016 5.0 I enjoyed our trainer. He was very helpful and informative. He knew the system well and was extremely patient and polite while walking us through the features of the software. I have used the helpdesk just a couple of times but I appreciate the ease of use and helpful staff. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.