Zoho

Zoho ContactManager

4 / 5 9 reviews


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zoho.com

About Zoho ContactManager

Zoho ContactManager is an online contact management software that lets you manage all your business contacts in a single place and helps in easy follow up. You can also track deals, manage tasks and collaborate with your team. Zoho ContactManager integrates with Google Apps, Zoho Mail, MailChimp and other popular business softwares.


Zoho ContactManager Features

  • Activity Management
  • Appointment Management
  • Contact History
  • Contact Import/Export
  • Customer Pipeline
  • Email Marketing
  • Group Management
  • Lead Management
  • Prospecting Tools
  • Search / Filter
  • Shared Contacts

Zoho ContactManager Reviews Recently Reviewed!

We use this to keep track of sales/do email blasts/keep track of leads

Nov 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The layout is easy to configure and that the data is all in one place. It's an extremely organized system.

Cons: As of now, all things must be manually entered into Zoho. An automatic import option would be really helpful.

Best choice for the price. Easy to use and has what I need.

Oct 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price was the biggest benefit. I did not have to worry which users or how much data I should import without worrying about the price skyrocketing. The system is easy to use so there was no real learning curve. I do not need or want it to integrate with everything. I just want it to keep my sales information organized and not add layers of complexity wasting my time.

Cons: Only two areas that I wish could be fixed: 1) The customized fields cannot be ordered in any other way that alphabetical. It would be great to mix and match them with the fixed fields or just have the customized field order in the way I think. 2) While there are many search features, tags, etc., it would be great to have any search result (or just unfiltered) have an A, B, C, quick jump to the top of companies that start with that letter.

Was quite surprised at how easy it was to set-up and train my folks on!

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive. Even for a person that is "new" to CRM's, this is a pretty straight forward alternative. I loved how I could create additional fields, like anniversaries, spouse, gifting etc...

Cons: It took some time to figure out reporting and to filter the fields so that I got the report I was looking for. I also ran into issues of finding a lead on page 9, going and updating then when I back out I'm back to page 1. Which was frustrating because my next lead was on page 11.

Overall: It has an easier mobile app that allows us to make calls right from the app and it automatically puts in an event started/closed/next steps.

Decent but not sure it is the answer

Jan 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: If you are looking for a inexpensive way to keep all contacts organized, this is an option. Not sure it has enough features for a large scale firm.

Great way to manage your clients

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We went from google sheets to Zoho Contact manager and man! is it much better. We can really update contacts in real time and close sales quicker because of it

Still Working It Out

Nov 11, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are new to using Contact Manager, in theory it sounds awesome. I can't wait to really explore the features and see if it works for our company.

Zoho is ok for free, pro and pay versions are lacking

Oct 07, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: As I said, the free version is ok, but not fantasttic

Cons: It is clunky nad there are too many non-reactive tools

Overall: I have found several to integrate with by using CApterra. We have opened three different verticals by scoping best products.

Recommendations to other buyers: Work with it for a while and customize it.

Jun 23, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Aug 12, 2015
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money