---
title: "Escapia Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Escapia Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more."
source_url: "https://www.capterra.com/p/134081/Escapia/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Escapia Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Escapia

## What is Escapia?

Escapia is a proven, full-featured vacation rental software tailored for property managers with 25+ units. With innovative tools backed by Expedia Group data, it’s never been easier to automate and optimize your property management business. Escapia also has strong core functionality such as trust accounting, reservation calendar, distribution, housekeeping, owner portal, & more. Escapia is one of the most trusted and widely used vacation rental software solutions in the industry.

## What is Escapia used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 186 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

4%

Starting price

$10

Usage Based, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Real Estate Property Management / 2026
-   Property Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Real Estate Property Management / 2026
-   Hospitality Property Management / 2025
-   Property Management / 2025
-   Vacation Rental / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Hospitality Property Management / 2026
-   Property Management / 2026
-   Real Estate Property Management / 2026
-   Reservations / 2026
-   Vacation Rental / 2025

Do you work for Escapia?[Manage this product listing](https://www.g2.com/products/homeaway-software-escapia/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Escapia

4.6 (186)

VS.

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

$10

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (186)

Ease Of Use

4.6 (1,623)

Value For Money

4.6 (156)

Value For Money

4.6 (1,549)

Customer Service

4.7 (182)

Customer Service

4.7 (1,591)

## Escapia alternatives

[4.5 (1,312)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Guesty](https://www.capterra.com/p/159377/Guesty/)

[4.6 (1,031)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159377/Guesty/)

[View all alternatives](https://www.capterra.com/p/134081/Escapia/alternatives/)

## FAQs about Escapia

Overview

### What problems does Escapia solve?

Escapia solves fragmented vacation-rental operations by bringing reservations, availability calendars, rate rules, payment processing, trust accounting, owner statements, and channel distribution into one system. Property managers, reservation teams, bookkeepers, and owners benefit from faster month-end reconciliation, clearer booking visibility, automated reporting, and consistent property listings across booking channels.

Answer based on 117 reviews

Overview

### Which roles and teams benefit most from Escapia?

Escapia is most used by vacation rental owners, property managers, and rental managers who oversee reservations, guest stays, and property availability. General managers and operations teams use it to coordinate daily rental activity and staff workflows, while executives and founders monitor business operations, reservations performance, and portfolio management.

Answer based on 179 reviews

Overview

### What company size and industries is Escapia built for?

Escapia is for small vacation rental property managers with 25+ units, with 97% of reviewers from small businesses and Hospitality representing 50%. It also serves Real Estate firms (33%) and Leisure, Travel & Tourism organizations (12%), while 3% of reviewers come from midsize businesses.

Answer based on 186 reviews

Features and Usability

### What are the key features of Escapia?

Escapia includes vacation rental management with reservations management, guest records, and calendar management to track availability and prevent double bookings. It supports online booking, channel management, and data synchronization across booking platforms. Financial features include payment processing, online payments, accounting, rent tracking, and owner statements with reporting.

Answer based on 33 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Escapia starts at $10 per month on its usage-based Basic plan, with free, unlimited users, bookings, eSignatures, and support hours. Reviewers often describe it as cost-effective, but some report steep upfront setup fees, additional charges for certain reports, and a complicated pricing module.

Answer based on 19 reviews

Integrations

### Which third-party tools and platforms does Escapia integrate with?

Escapia integrates with more than 20 third-party tools, including reviewer-confirmed Beyond for pricing, Authorize.Net for payment processing, and Vrbo for vacation-rental distribution. Its catalog also includes Akia, Autohost, BookingPal, Breezeway, Brivo Access, Duve, PriceLabs, Rentals United, and Operto Teams for guest operations, channel management, access, and property services.

Answer based on 53 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Escapia?

Escapia offers in-person and live online training, webinars, documentation, and videos. Reviewers report that new reservation and office staff often learn core workflows quickly, aided by self-paced tutorials and support. Administrators and accounting users typically need more time for setup, automations, contracts, and complex configurations; some cite incomplete initial training.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does Escapia offer, and how do users rate the experience?

Escapia offers email/help desk, a knowledge base, phone support, and 24/7 live representative assistance. Users commonly describe support as responsive, knowledgeable, patient, and helpful, with quick resolutions and useful self-service resources. Some users report slower follow-up for complex accounting or Tier 2 issues, occasional inconsistent guidance, and delayed responses.

Answer based on 105 reviews

Ease of use

### Is Escapia easy to use for vacation rental management?

Escapia makes day-to-day vacation rental management accessible through a visual calendar, search tools, reservation tracking, and centralized accounting. Property managers often find it easier after setup, but new users may face a steep onboarding process, dense menus, and feature-specific learning needs. Mobile use and help documentation can feel limited.

Answer based on 87 reviews

## Features

AI summary

Based on 3,980 Vacation Rental reviews

Capterra data shows that buyers of vacation rental software rank the following features as their top priorities:

-   **Calendar Management** (**70%** of reviewers rated this feature as critical)
-   **Data Synchronization** (**66%**)
-   **Reservations Management** (**67%**)

Escapia supports all three of the features reviewers rate highest: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help vacation rental businesses keep availability accurate across channels, keep property and booking data up to date, and manage reservations more efficiently, allowing teams to reduce double bookings, respond faster to guests, and run daily operations with better control.

Calendar Management

4.8 (39)

76.92% of 39 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Data Synchronization

4.9 (31)

61.29% of 31 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Reservations Management

4.9 (75)

78.67% of 75 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.9 (49)

77.55% of 49 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

4.7 (54)

75.93% of 54 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

For Vacation Rentals

5.0 (61)

80.33% of 61 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Escapia 77 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Property Managers: Used by property managers
- For Vacation Rentals: Designed for vacation rentals
- Group Reservations: The ability to reserve times in groups.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lease Tracking: Monitor the process of lease agreements
- Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Location: Manage and support multiple locations
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports
- Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity
- Payment Processing: Accept, record, and reconcile financial transactions
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Updates: Receive system updates as soon as any changes are made
- Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
- Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Short/Long Term Rental: Length of rental
- SMS Messaging: Send messages via SMS
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Website Integration: Seamlessly integrates with 3rd party websites
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (165)

4.5

Based on 165 reviews

## Pricing

Value for money

4.6 (156)

[View pricing plan details](https://www.capterra.com/p/134081/Escapia/pricing/)

Basic

$10.00

Usage Based,Per Month

It includes:

-   Unlimited support hours
-   Unlimited bookings
-   Dedicated Implementation Manager
-   Unlimited eSignatures

Value for money

4.6 (156)

4.6

Based on 156 reviews

## Integrations

[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Breezeway](https://www.capterra.com/p/186514/Breezeway/)[

Turno](https://www.capterra.com/p/166734/Turno/)[

Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[

Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[

Vrbo](https://www.capterra.com/p/233391/Vrbo/)[

Operto Teams](https://www.capterra.com/p/170587/OpertoTeams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (182)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (182)

4.7

Based on 182 reviews

## User reviews

Overall rating

4.6

Based on 186 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(144)

4(27)

3(8)

2(2)

1(5)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Great people, great product, great value."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 12, 2026

I was super appreciative of our interactions with the staff at Escapia. Top notch, good people, who really went above and beyond.

Pros

The onboarding process was very thorough, it has all the features I needed and wanted, and support was responsive and helpful at every turn. They improved the product continually and made it easier to communicate with guests, manage our operations, and overall were the software we thought was the best bang for the buck on the market currently.

Cons

The interface is still growing and they are transitioning from an older system to a newer system, which makes some aspects of the software a little harder to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Digital Marketing & Communications Manager | Auckland Body Corp | Bayleys

Used the software for: 3-5 years

### "Best PM Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2018

Pros

Very easy to understand and cost effective. Each module has a unique ability to help hospitality business.

Cons

The time it takes to learn or understand the software. however the CSR team is good and always supportive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Partner

Used the software for: 3-5 years

### "Escapia provides an excellent tool for property managers! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2025

Escapia is an excellent product and provides exceptional value for the cost. The technical support team are efficient, knowledgable and very professional.

Pros

Feature rich and stable platform. Phone technical support is excellent. Escapia provides excellent value for the cost.

Cons

Various platforms and add ons are not as tightly integrated as we would like, including integration with Airbnb and other platforms outside of the Expedia group. Integrations should be seamless and not problematic for users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

CEO

Used the software for: 1-3 years

### "Medicore Software In A Sea Of Mediocrity"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 12, 2019

Pros

Tries very hard to be an all in one solution, direct integration with HomeAway/VRBO, good customer support, the team is clearly working hard on improvements but it's a bit like trying to push a dinosaur up a hill.

Cons

Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited. Overall the software is very old and outdated and while improvements are on the horizon, they are coming slowly and in the meanwhile my patience is running out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Partner

Used the software for: 3-5 years

### "Great PM software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 16, 2025

Holly is probably my favorite part and her help and availibilty is phenomal. Excited about the road map and where things are headed.

Pros

The ease of use and familiarity with it. They are iterating again which is great. It ties in with the all Expedia products well and new software typically picks Escapia as one of the first PM management systems that they will API with.

Cons

Like a lot of legacy software it has some bolt on feel to it, but they are starting to iterate and the road map looks great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

General Manager

Used the software for: 3-5 years

### "Great robust product with good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2025

Pros

Robust system, always continuing to add new features and continue development. Training and account management support is excellent.

Cons

Not a complete all-in one tool, still need some add on apps for task management. Some issues with API websites and should have better options for module websites.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Management

Used the software for: 3-5 years

### "Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 12, 2025

Our overall experience has been great. Ease in working with them to learn the programs, ease in curing any problems which have been minor ones, very responsive to a call for assistance and fair pricing.

Pros

Escapia is extremely user friendly. If a question occurs it is easily researched in the tutorials and always a quick answer if we need to call in for assistance. We also appreciate the willingness of Escapia in listening to the customer and trying to blend in our needs to the programs. We are very satisfied.

Cons

We do not have much to add here as over all we are quite happy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner Operator

Used the software for: 3-5 years

### "Escapia Review from Property Manager Perspective"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 3, 2025

Overall my experience with Escapia has been a very positive one and I am glad that we chose them as our Property Management System. I would recommend them to those in the Vacation Rental Industry. MG

Pros

Having worked with many Property Management Systems over the years, they all have their upsides and downsides. Being a small business owner and having to learn the majority of the 'nuts and bolts' in Escapia in order to run the business I will outline a few that I like about Escapia. Accounting/Trust Accounting - This software is excellent (generally) for accounting and keeping proper Trust accounting. May not be the prettiest interface, but it is very functional and solid once learned how to use. Integration/API/Etc. - Escapia connects with VRBO seamlessly which is our largest source of bookings and very well with our website which is our second largest source or bookings. They are beginning to bridge the gap with AirBnB which is very exciting and also link nicely to softwares we use such as Breezeway. Support - Sign of a good product is that you generally do not need to use support which is largely the case. When support is needed, it is generally very good especially the Australia and New Zealand based support which I often get being in Hawaii. Tier 2 support often takes a long time to hear back from. Star Employees - I would like to point out in addition to Australia and New Zealand based support previously mentioned a few employees that have stood out. \[sensitive content hidden\] in Accounting is fantastic and has helped me out of binds many times. Our account manager \[sensitive content hidden\] has been great and always gets us answers and keeps us abreast of advancements in the software. \[sensitive content hidden\] our software training person is always patient and kind with teaching us new things and best practices for those we already use. All should be commended for their service. MG

Cons

There are sometimes 'glitches' in the software that take time to fix. Generally they are fixed in a timely manner, but others they are not. Other disappointing thing is that often we the client have to go back and remedy these issues even though we are not the cause of them. I have also had credit card processing issues over the years. Although it has gotten better, it is still a weakness of the system and getting good answers is often difficult. MG

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Admin Manager

Used the software for: 3-5 years

### "Escapia is very reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2025

We have used it since 2006, and so far we have not had any complaint.

Pros

the easy way to work, and accurancy on numbers

Cons

The owner's Statements allow only two email addresses to send correspondence to, we need more sometimes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Operations

Used the software for: 3-5 years

### "Director of Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 29, 2025

The overall experience is positive, as it efficiently gets the job done, improvements are constantly being made and any questions are always promptly addressed.

Pros

Escapia is user-friendly, featuring intuitive drop-down menus and robust search capabilities. It seamlessly integrates with numerous industry partners, simplifying the integration process. Additionally, Escapia values client feedback, implementing impactful changes to enhance efficiency and productivity.

Cons

Some features feel outdated, but many, including reporting, are actively being improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134081/Escapia/reviews/)

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