# Escapia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Escapia Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/134081/Escapia --- # Escapia Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Escapia ## What is Escapia? Escapia is a proven, full-featured vacation rental software tailored for property managers with 25+ units. With innovative tools backed by Expedia Group data, it’s never been easier to automate and optimize your property management business. Escapia also has strong core functionality such as trust accounting, reservation calendar, distribution, housekeeping, owner portal, & more. Escapia is one of the most trusted and widely used vacation rental software solutions in the industry. ## What is Escapia used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 186 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $10 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Real Estate Property Management / 2026 - Property Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Real Estate Property Management / 2026 - Hospitality Property Management / 2025 - Property Management / 2025 - Vacation Rental / 2025 Our "Best of" badge program showcases products with the highest ratings... - Hospitality Property Management / 2026 - Property Management / 2026 - Real Estate Property Management / 2026 - Reservations / 2026 - Vacation Rental / 2025 Do you work for Escapia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.Escapia.com&name=Escapia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Escapia 4.6 (186) VS. [4.8 (1,570)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $10 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (186) Ease Of Use 4.6 (1,570) Value For Money 4.6 (156) Value For Money 4.6 (1,498) Customer Service 4.7 (182) Customer Service 4.7 (1,539) ## Escapia alternatives [4.5 (1,306)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (476)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (261)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134081/Escapia/alternatives/) ## FAQs about Escapia Overview ### What problems does Escapia solve? Escapia solves fragmented vacation rental operations by unifying reservations, owner management, trust accounting, reporting, guest communication, and channel distribution in one system. It reduces manual rate building, duplicate listing entry, and scattered marketing tracking. Vacation rental managers, accounting teams, call centers, and growing property management companies benefit most. Answer based on 162 reviews Overview ### Which roles and teams benefit most from Escapia? Escapia is most used by vacation rental owners, executives, and property operations teams managing daily bookings and portfolio performance. General managers, rental managers, and reservations staff rely on it to coordinate guest stays, housekeeping, and availability, while accounting and office teams use it to streamline payments, reporting, and back-office administration. Answer based on 179 reviews Overview ### What company size and industries is Escapia built for? Escapia is built for small hospitality-focused vacation rental property managers, with 97% of reviewers from small businesses and 50% in Hospitality. It also serves Real Estate companies at 33% and Leisure, Travel & Tourism firms at 12%, aligning with teams managing 25+ units and handling rental operations. Answer based on 186 reviews Features and Usability ### What are the key features of Escapia? Escapia includes core vacation rental management features like reservations management, booking and schedule management, trust accounting, and owner statements. Differentiating features include channel management with VRBO/HomeAway integrations, online booking, reporting, and the Reservations Dashboard for availability and property oversight, plus customer support that reviewers frequently mention. Answer based on 105 reviews Pricing ### How much does it cost and what fees or limitations are included? Escapia starts at $10/month on the Basic plan, with free unlimited users, unlimited bookings, eSignatures, support hours, and a dedicated implementation manager. Reviewers often call it cost-effective and a strong value, though some describe upfront costs and setup fees as steep, with pricing and seasonal modules sometimes cumbersome. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does Escapia integrate with? Escapia integrates with authorize.net for payment processing, Beyond and Wheelhouse for dynamic pricing, Vrbo and BookingPal for distribution, Breezeway for housekeeping and maintenance, RueBaRue for guest messaging, and Lynx for keyless access. It also supports over 30 integrations, including GrexproERP, Akia, and Rentals United. Answer based on 55 reviews Getting Started and Support ### How easy is it to onboard and train a team on Escapia? Escapia offers onboarding and training through in-person sessions, live online training, webinars, videos, and documentation. Most teams say new agents and reservation staff learn quickly with tutorials and support, while admins handling setup, accounting, automations, and contracts usually need more time because the system has a lot to learn upfront. Answer based on 22 reviews Getting Started and Support ### What customer support options does Escapia offer, and how do users rate the experience? Escapia offers email/help desk, a knowledge base, phone support, and a 24/7 live representative. Users often describe support as responsive, helpful, and easy to reach, with useful self-help materials. Some report slower follow-up or inconsistent answers on more complex accounting and Tier 2 issues, especially during escalations. Answer based on 105 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.9 (75) 78.67% of 75 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event For Vacation Rentals 5.0 (61) 80.33% of 61 reviewers that rated this feature as important or highly important Designed for vacation rentals Payment Processing 4.7 (54) 75.93% of 54 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Booking 4.9 (49) 77.55% of 49 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Accounting 4.8 (41) 90.24% of 41 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Calendar Management 4.8 (39) 76.92% of 39 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Escapia 77 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers Designed for vacation rentals The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Captures invoice data and maintains comprehensive records for auditing and reporting purposes Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room Book meetings and appointments through a website or digital platform Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports Report showing financial balance at the beginning and the end of the period, along with activity Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Receive system updates as soon as any changes are made Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Length of rental Send messages via SMS Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Seamlessly integrates with 3rd party websites Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (165) 4.5 Based on 165 reviews ## Pricing Value for money 4.6 (156) [View pricing plan details](https://www.capterra.com/p/134081/Escapia/pricing/) Basic $10.00 Usage Based,Per Month It includes: - Unlimited support hours - Unlimited bookings - Dedicated Implementation Manager - Unlimited eSignatures Value for money 4.6 (156) 4.6 Based on 156 reviews ## Integrations [ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ Operto Teams](https://www.capterra.com/p/170587/OpertoTeams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (182) 4.7 Based on 182 reviews ## User reviews Overall rating 4.6 Based on 186 reviews Filter by rating 5(144) 4(27) 3(8) 2(2) 1(5) Mentioned topic Sorted by most recent DK David K. Owner Real Estate ### "Great people, great product, great value." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2026 I was super appreciative of our interactions with the staff at Escapia. Top notch, good people, who really went above and beyond. Pros The onboarding process was very thorough, it has all the features I needed and wanted, and support was responsive and helpful at every turn. They improved the product continually and made it easier to communicate with guests, manage our operations, and overall were the software we thought was the best bang for the buck on the market currently. Cons The interface is still growing and they are transitioning from an older system to a newer system, which makes some aspects of the software a little harder to navigate. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) [Lodgix](https://www.capterra.com/p/114032/Lodgix-com/) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Escapia Combination of price and features made it a decision, along with a vote of confidence from an industry person who was familiar with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2026 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. Our staff and support are always happy to help and love to chat with clients, so I'll let them know they're appreciated! SN Sarah N. General Manager Hospitality ### "Great robust product with good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2025 Pros Robust system, always continuing to add new features and continue development. Training and account management support is excellent. Cons Not a complete all-in one tool, still need some add on apps for task management. Some issues with API websites and should have better options for module websites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. BD Ben D. Partner Hospitality ### "Escapia provides an excellent tool for property managers! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 Escapia is an excellent product and provides exceptional value for the cost. The technical support team are efficient, knowledgable and very professional. Pros Feature rich and stable platform. Phone technical support is excellent. Escapia provides excellent value for the cost. Cons Various platforms and add ons are not as tightly integrated as we would like, including integration with Airbnb and other platforms outside of the Expedia group. Integrations should be seamless and not problematic for users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. CL Cathy L. CEO Leisure, Travel & Tourism ### "Escapia has the best trust accounting in the business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 Escapia is an excellent product, it's complete vacation rental management software with great trust accounting. We get good support, we feel the product is continually being improved, and we trust in its accuracy. We also value the many integrations available to help us take advantage of as many OTA's as possible. Pros Escapia's robust trust accounting is the best we've found. Reports continue to improve. We are confident in our ability to accurately account for all funds under our control. Cons Correspondence is the weakest aspect. The templates aren't the most beautiful things and we don't have enough flexibility or control. Does the job but does it without much wasted effort on style. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) [Streamline](https://www.capterra.com/p/89552/Streamline/) [Guesty](https://www.capterra.com/p/159377/Guesty/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Escapia better accounting software that gives a skilled user more flexibility and capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. LM Lanier M. Partner Real Estate ### "Great PM software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 14, 2025 Holly is probably my favorite part and her help and availibilty is phenomal. Excited about the road map and where things are headed. Pros The ease of use and familiarity with it. They are iterating again which is great. It ties in with the all Expedia products well and new software typically picks Escapia as one of the first PM management systems that they will API with. Cons Like a lot of legacy software it has some bolt on feel to it, but they are starting to iterate and the road map looks great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. GC Greg C. Dir of Reservations Real Estate ### "For Vacation Rental Managers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 25, 2025 We rely on it for vacation rental management. Uptime and mission critical functions are reliable. Pros It's a good fit for our business. Features are getting deeper over time. Dependable database. Cons New coding is clunky. Some UI upgrades seem to benefit their coding skill set rather than keeping the best function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. BE Barry E. Owner Manager Management Consulting ### "Learning and growing with Escaipia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Excellent. We have had very positive experiences with the support team and company in general. Pros The dashboards and customer interaction on the site are great tools. We are working to fully integrate Escapia into our business. Cons No real complaints. We are still learning the system. All issues we have had, are usually resolved quickly by the support team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. JR Jeff R. Director of Vacation Rentals Hospitality ### "Satisfied Escapia users for over 10 years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2025 We have worked with Escapia for over 10 years and have been pleased with our decision to stay with Escapia over that time. Occasionally we have reviewed other software options and still come back to staying with Escapia for their trust accounting, distribution networks, support team, and ease of function. Pros We have always maintained a great working relationship with Escapia, their support team, and integration partners. As the industry evolves, we have been pleased with product updates and also use third-party companies who align with Escapia to meet our individual business needs. Cons It would be nice to have a few more basic functions included in Escapia. We currently have to use third-party companies for housekeeping, maintenance and guest communication functionality as the version offered in Escapia does not meet our current needs. Alternatives considered [LiveRez](https://www.capterra.com/p/82992/LiveRez/) Reasons for choosing Escapia Greater distribution and alignment with VRBO network. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. DP Donna P. Management Hospitality ### "Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 Our overall experience has been great. Ease in working with them to learn the programs, ease in curing any problems which have been minor ones, very responsive to a call for assistance and fair pricing. Pros Escapia is extremely user friendly. If a question occurs it is easily researched in the tutorials and always a quick answer if we need to call in for assistance. We also appreciate the willingness of Escapia in listening to the customer and trying to blend in our needs to the programs. We are very satisfied. Cons We do not have much to add here as over all we are quite happy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. SM Shay M. Property Manager Real Estate ### "Property Manager's main tool to keep from pulling your hair out!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 Excellent product, we have an expert that has learned the product and we rely on her for most of our support but the help feature allows us to look up how to do things without relying too heavily on our expert. Pros It keeps all rentals in one place and easy to made adjustments Cons There are so many features it takes time to learn it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. [View all Reviews](https://www.capterra.com/p/134081/Escapia/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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