# Escapia Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Escapia Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Escapia Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/134081/Escapia --- # Escapia Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 19, 2025 Written byEmilie Audubert Emilie Audubert Content Analyst Emilie is an expert in the human resources field, with a particular interest in digital tools to help human resources professionals streamline their day-to-day processes. Emilie’s research encompasses a wide array of topics, from the latest tr... [See bio & all articles](https://www.capterra.com/resources/author/emilie-audubert/) Content Analyst Edited byMehar Luthra Mehar Luthra Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade... [See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Written by [Emilie Audubert](https://www.capterra.com/resources/author/emilie-audubert/) Content Analyst Emilie is an expert in the human resources field, with a particular interest in digital tools to help human resources professionals streamline their day-to-day processes. Emilie’s research encompasses a wide array of topics, from the latest trends in talent management to innovative strategies for enhancing employee engagement. Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/) Content Editor Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Escapia Escapia Overview: ### Key takeaways Insights from verified Capterra reviews Escapia is a property management tool used mainly by small businesses in hospitality and real estate. The tool offers reservation management and trust accounting features, supported by integrations that help reduce booking errors. Some users cite limited reporting and mobile usability as drawbacks. ### Our verdict It works well for teams managing high-volume property rentals that need detailed control over reservations and accounting. Its integrations support multi-channel visibility, but the reporting tools can be rigid and take time to learn. However, the payoff is consistent operations across listings and departments. Top alternative Featured Overall rating Based on 186 user reviews Reviews sentiment Positive 92% Neutral 4% Negative 4% Starting price $10 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Escapia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.Escapia.com&name=Escapia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Escapia 4.6 (186) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $10 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (186) Ease Of Use 4.6 (1,524) Value For Money 4.6 (156) Value For Money 4.6 (1,456) Customer Service 4.7 (182) Customer Service 4.7 (1,497) ## Escapia alternatives While Escapia supports property rental firms with accounting and reservation tools, buyers needing more intuitive guest communication, flexible payment processing, or mobile-friendly booking workflows may want to explore other solutions. [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month [4.4 (465)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Highest Rated [4.9 (259)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/134081/Escapia/alternatives/) ## Who uses Escapia? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Escapia's interface The interface is built for operational clarity, with an organized reservation grid, color-coded calendar, and accessible reporting tools. Teams may encounter minor friction with display size and navigation—especially during onboarding or when switching between modules. 2+ Emilie Audubert Content Analyst You’ll find Escapia’s layout practical for managing bookings and financials, especially with its searchable calendar and reservation grid. However, expect a learning curve when navigating backend settings or customizing reports, particularly for newer staff. Ease of Use 4.4 (186) 4.4 Based on 186 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Emilie Audubert Content Analyst Escapia’s top-rated features offer tighter control over bookings, finances, and listing data. It automates repetitive tasks and helps staff stay aligned across departments, especially when managing high-volume reservations and multi-channel distribution. Features 4.5 (165) 4.5 Based on 165 reviews These Escapia features were rated highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Reservations management 4.9 (75) 75 reviewers rated this feature Enables staff to manage bookings efficiently with a clear reservation grid, flexible workflows, and website integrations. Users note that it prevents double bookings and supports guest communication throughout the reservation process. Data synchronization 4.7 (31) 31 reviewers rated this feature Ensures real-time syncing across third-party platforms, reducing the need for manual updates and preventing booking conflicts. Supports consistent property data distribution across channels, though reviewers note occasional glitches in data fields. Accounting 4.7 (40) 40 reviewers rated this feature Tracks financial flows with clarity, supporting monthly and yearly reconciliation. It also helps clarify owner charges and manage escrow accounts, though there’s room for easier itemization and improved reporting. Online booking 4.6 (49) 49 reviewers rated this feature Allows direct and OTA-based reservations to flow into the system automatically.Escapia integrates smoothly with platforms like Vrbo, though mobile usability and customer filtering could be more intuitive. Calendar management 4.5 (39) 39 reviewers rated this feature Displays property availability with color-coded views and syncs reliably with Airbnb and Vrbo. Users value the ability to block dates and view all listings at a glance, though some mention display size issues and navigation quirks. Payment processing 4.3 (54) 54 reviewers rated this feature Supports integrations with processors like Authorize.Net, but expect friction with American Express and limited flexibility in choosing providers. Canadian Dollar support is missing, and reliance on VRP draws criticism for poor service. Advanced customization 0 reviewers rated this feature Enables granular rate adjustments across seasons, booking windows, and unit types. You can define custom weekends, apply flat or percentage-based changes, and automate pricing logic for longer stays or high-demand periods. Rates audit log 0 reviewers rated this feature Tracks all rate changes across the system, giving property managers a clear history of pricing decisions. This feature supports operational oversight and helps teams quickly identify and resolve discrepancies. Limit advanced bookings 0 reviewers rated this feature Allows managers to cap how far in advance guests can book, helping preserve inventory for repeat customers or owners and reducing exposure to unpredictable demand. Market rates 0 reviewers rated this feature Uses real-time Vrbo data to suggest competitive pricing up to 365 days out. Managers can view and apply these recommendations directly in the ‘Rates Manager’ to align with market trends and optimize revenue. Guest Guides 0 reviewers rated this feature Offers customizable digital welcome books with reservation-specific details, accessible via mobile or PDF. These help automate guest communication while preserving unit-level personalization. (Released in April 2025) Smarter reconciliation for Airbnb bookings 0 reviewers rated this feature Adds tools to compare folio values, apply tax rules by district, and reconcile pricing differences across units. Designed to reduce manual effort and improve clarity. (Released in June 2025) Event-triggered notifications 0 reviewers rated this feature Enables real-time alerts for bookings, traveler messages, housekeeping tasks, and reported issues. Includes batching options and role-based customization. (Released in May 2025) Enhanced reporting tools 0 reviewers rated this feature Improves the speed and flexibility of operational reporting, allowing teams to surface insights faster and tailor outputs to specific workflows. (Released in May 2025) All key features (85) Define levels of authorization for access to specific files or systems 0% of 0 reviewers... Tracks financial flows with clarity, supporting monthly and yearly reconciliation. It also helps clarify owner charges and manage escrow accounts, though there’s room for easier itemization and improved reporting. 40 reviewers rated this feature Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0% of 0 reviewers... Enables granular rate adjustments across seasons, booking windows, and unit types. You can define custom weekends, apply flat or percentage-based changes, and automate pricing logic for longer stays or high-demand periods. 0 reviewers rated this feature Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 88.89% of 9 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients 83.33% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 100.00% of 3 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations 80.00% of 5 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests 0% of 0 reviewers... Displays property availability with color-coded views and syncs reliably with Airbnb and Vrbo. Users value the ability to block dates and view all listings at a glance, though some mention display size issues and navigation quirks. 39 reviewers rated this feature Synchronize with other calendars to view mutual availability and schedules 0% of 0 reviewers... Manage various distribution channels, build relations with channel partners, and track their performance 66.67% of 15 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat 0% of 0 reviewers... Manage, organize, and store contact information 66.67% of 3 reviewers that rated this feature as important or highly important Accept and process credit card transactions 108.33% of 12 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Provide online support for your customers through live chat or help desk functionality 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 66.67% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications 28.57% of 7 reviewers that rated this feature as important or highly important Ensures real-time syncing across third-party platforms, reducing the need for manual updates and preventing booking conflicts. Supports consistent property data distribution across channels, though reviewers note occasional glitches in data fields. 31 reviewers rated this feature Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services 0% of 0 reviewers... Manage, store and organize emails within the system or via third-party apps 0% of 0 reviewers... Pre-made examples and templates for emails 0% of 0 reviewers... Improves the speed and flexibility of operational reporting, allowing teams to surface insights faster and tailor outputs to specific workflows. (Released in May 2025) 0 reviewers rated this feature Enables real-time alerts for bookings, traveler messages, housekeeping tasks, and reported issues. Includes batching options and role-based customization. (Released in May 2025) 0 reviewers rated this feature Plan, manage, and track the financial activities of an individual or organization 0% of 0 reviewers... Generate reports to assess the financial performance of an organization 50.00% of 2 reviewers that rated this feature as important or highly important Used by property managers 0% of 0 reviewers... Designed for vacation rentals 80.33% of 61 reviewers that rated this feature as important or highly important The ability to reserve times in groups. 0% of 0 reviewers... Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment 0% of 0 reviewers... Communicate with guests directly within the system 51.43% of 35 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services 66.67% of 24 reviewers that rated this feature as important or highly important Offers customizable digital welcome books with reservation-specific details, accessible via mobile or PDF. These help automate guest communication while preserving unit-level personalization. (Released in April 2025) 0 reviewers rated this feature Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff 53.85% of 13 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Monitor the process of lease agreements 0.00% of 1 reviewers that rated this feature as important or highly important Allows managers to cap how far in advance guests can book, helping preserve inventory for repeat customers or owners and reducing exposure to unpredictable demand. 0 reviewers rated this feature Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 0% of 0 reviewers... Schedule predetermined or ad hoc maintenance services and labor requests 0% of 0 reviewers... Uses real-time Vrbo data to suggest competitive pricing up to 365 days out. Managers can view and apply these recommendations directly in the ‘Rates Manager’ to align with market trends and optimize revenue. 0 reviewers rated this feature Automate workflows and trigger campaigns based on customer actions 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 66.67% of 3 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 46.15% of 13 reviewers that rated this feature as important or highly important Manage and support multiple locations 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 100.00% of 2 reviewers that rated this feature as important or highly important Allows direct and OTA-based reservations to flow into the system automatically.Escapia integrates smoothly with platforms like Vrbo, though mobile usability and customer filtering could be more intuitive. 49 reviewers rated this feature Accept and process online payment transactions 82.61% of 23 reviewers that rated this feature as important or highly important Portal for property owners to manage property listings, upload documents, track payments and generate reports 0% of 0 reviewers... Report showing financial balance at the beginning and the end of the period, along with activity 64.29% of 14 reviewers that rated this feature as important or highly important Supports integrations with processors like Authorize.Net, but expect friction with American Express and limited flexibility in choosing providers. Canadian Dollar support is missing, and reliance on VRP draws criticism for poor service. 54 reviewers rated this feature Track and manage the profit margin between the cost of a product and its selling price. 66.67% of 3 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action 0% of 0 reviewers... Centralized database to track details of properties (including lease, tenant, and owner information) 84.62% of 13 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent 0% of 0 reviewers... Track/optimize rates in relation to usage 100.00% of 1 reviewers that rated this feature as important or highly important Tracks all rate changes across the system, giving property managers a clear history of pricing decisions. This feature supports operational oversight and helps teams quickly identify and resolve discrepancies. 0 reviewers rated this feature Ratings/Reviews 0% of 0 reviewers... Receive system updates as soon as any changes are made 0% of 0 reviewers... Collect payments from tenants via online or offline mode, create recurring schedules and send reminders 0% of 0 reviewers... Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants 81.48% of 27 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... Enables staff to manage bookings efficiently with a clear reservation grid, flexible workflows, and website integrations. Users note that it prevents double bookings and supports guest communication throughout the reservation process. 75 reviewers rated this feature Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held 0% of 0 reviewers... Length of rental 0% of 0 reviewers... Adds tools to compare folio values, apply tax rules by district, and reconcile pricing differences across units. Designed to reduce manual effort and improve clarity. (Released in June 2025) 0 reviewers rated this feature Send messages via SMS 0% of 0 reviewers... Create, manage and track all task activities and progression 0% of 0 reviewers... Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff 75.00% of 4 reviewers that rated this feature as important or highly important Allows bookings to be made through a third party service 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 84.21% of 19 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period 81.25% of 16 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 60.00% of 5 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites 0% of 0 reviewers... Creating, assign, and track jobs and/or tasks for work orders 66.67% of 3 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Emilie Audubert Content Analyst Escapia’s top-rated features offer tighter control over bookings, finances, and listing data. It automates repetitive tasks and helps staff stay aligned across departments, especially when managing high-volume reservations and multi-channel distribution. Features 4.5 (165) 4.5 Based on 165 reviews ## Pricing Value for money 4.6 (156) Escapia uses a flat monthly pricing model based on the number of properties managed. There are no per-user fees, booking percentage charges, or added costs for Vrbo listings. Pricing includes unlimited users, support, and bookings, and typically requires a custom quote. For context, most property management software buyers budget around $36 per user, per month. [View pricing plan details](https://www.capterra.com/p/134081/Escapia/pricing/) Basic $10.00 Usage Based,Per Month It includes: - Unlimited support hours - Unlimited bookings - Dedicated Implementation Manager - Unlimited eSignatures Value for money 4.6 (156) 4.6 Based on 156 reviews ## Integrations It integrates with third-party platforms across operations, marketing, and channel distribution to support listings and calendar and data syncing. These integrations help broadcast property data across channels and reduce booking errors. Popular integrations [ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Breezeway](https://www.capterra.com/p/186514/Breezeway/)[ Wheelhouse](https://www.capterra.com/p/171266/Wheelhouse-Pricing/)[ Turno](https://www.capterra.com/p/166734/Turno/)[ Rentals United](https://www.capterra.com/p/139850/Rentals-United/)[ Vrbo](https://www.capterra.com/p/233391/Vrbo/)[ Operto Teams](https://www.capterra.com/p/170587/OpertoTeams/) Emilie Audubert Content Analyst It helps your reservations team avoid double bookings and keep listings current across platforms. Integrations support real-time updates, reduce manual corrections, and improve coordination between guest data, calendars, and financial records. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (182) 4.7 Based on 182 reviews ## User reviews Overall rating 4.6 Based on 186 reviews Filter by rating 5(144) 4(27) 3(8) 2(2) 1(5) Mentioned topic Sorted by most recent DK David K. Owner Real Estate ### "Great people, great product, great value." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2026 I was super appreciative of our interactions with the staff at Escapia. Top notch, good people, who really went above and beyond. Pros The onboarding process was very thorough, it has all the features I needed and wanted, and support was responsive and helpful at every turn. They improved the product continually and made it easier to communicate with guests, manage our operations, and overall were the software we thought was the best bang for the buck on the market currently. Cons The interface is still growing and they are transitioning from an older system to a newer system, which makes some aspects of the software a little harder to navigate. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) [Lodgix](https://www.capterra.com/p/114032/Lodgix-com/) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) [Guesty](https://www.capterra.com/p/159377/Guesty/) Reasons for choosing Escapia Combination of price and features made it a decision, along with a vote of confidence from an industry person who was familiar with the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2026 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. Our staff and support are always happy to help and love to chat with clients, so I'll let them know they're appreciated! SN Sarah N. General Manager Hospitality ### "Great robust product with good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2025 Pros Robust system, always continuing to add new features and continue development. Training and account management support is excellent. Cons Not a complete all-in one tool, still need some add on apps for task management. Some issues with API websites and should have better options for module websites. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. BD Ben D. Partner Hospitality ### "Escapia provides an excellent tool for property managers! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 Escapia is an excellent product and provides exceptional value for the cost. The technical support team are efficient, knowledgable and very professional. Pros Feature rich and stable platform. Phone technical support is excellent. Escapia provides excellent value for the cost. Cons Various platforms and add ons are not as tightly integrated as we would like, including integration with Airbnb and other platforms outside of the Expedia group. Integrations should be seamless and not problematic for users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. CL Cathy L. CEO Leisure, Travel & Tourism ### "Escapia has the best trust accounting in the business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 Escapia is an excellent product, it's complete vacation rental management software with great trust accounting. We get good support, we feel the product is continually being improved, and we trust in its accuracy. We also value the many integrations available to help us take advantage of as many OTA's as possible. Pros Escapia's robust trust accounting is the best we've found. Reports continue to improve. We are confident in our ability to accurately account for all funds under our control. Cons Correspondence is the weakest aspect. The templates aren't the most beautiful things and we don't have enough flexibility or control. Does the job but does it without much wasted effort on style. Alternatives considered [Hostaway](https://www.capterra.com/p/152433/Hostaway/) [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) [Streamline](https://www.capterra.com/p/89552/Streamline/) [Guesty](https://www.capterra.com/p/159377/Guesty/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Reasons for choosing Escapia better accounting software that gives a skilled user more flexibility and capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. LM Lanier M. Partner Real Estate ### "Great PM software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 14, 2025 Holly is probably my favorite part and her help and availibilty is phenomal. Excited about the road map and where things are headed. Pros The ease of use and familiarity with it. They are iterating again which is great. It ties in with the all Expedia products well and new software typically picks Escapia as one of the first PM management systems that they will API with. Cons Like a lot of legacy software it has some bolt on feel to it, but they are starting to iterate and the road map looks great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. GC Greg C. Dir of Reservations Real Estate ### "For Vacation Rental Managers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 25, 2025 We rely on it for vacation rental management. Uptime and mission critical functions are reliable. Pros It's a good fit for our business. Features are getting deeper over time. Dependable database. Cons New coding is clunky. Some UI upgrades seem to benefit their coding skill set rather than keeping the best function. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. BE Barry E. Owner Manager Management Consulting ### "Learning and growing with Escaipia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Excellent. We have had very positive experiences with the support team and company in general. Pros The dashboards and customer interaction on the site are great tools. We are working to fully integrate Escapia into our business. Cons No real complaints. We are still learning the system. All issues we have had, are usually resolved quickly by the support team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. JR Jeff R. Director of Vacation Rentals Hospitality ### "Satisfied Escapia users for over 10 years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2025 We have worked with Escapia for over 10 years and have been pleased with our decision to stay with Escapia over that time. Occasionally we have reviewed other software options and still come back to staying with Escapia for their trust accounting, distribution networks, support team, and ease of function. Pros We have always maintained a great working relationship with Escapia, their support team, and integration partners. As the industry evolves, we have been pleased with product updates and also use third-party companies who align with Escapia to meet our individual business needs. Cons It would be nice to have a few more basic functions included in Escapia. We currently have to use third-party companies for housekeeping, maintenance and guest communication functionality as the version offered in Escapia does not meet our current needs. Alternatives considered [LiveRez](https://www.capterra.com/p/82992/LiveRez/) Reasons for choosing Escapia Greater distribution and alignment with VRBO network. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. DP Donna P. Management Hospitality ### "Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 Our overall experience has been great. Ease in working with them to learn the programs, ease in curing any problems which have been minor ones, very responsive to a call for assistance and fair pricing. Pros Escapia is extremely user friendly. If a question occurs it is easily researched in the tutorials and always a quick answer if we need to call in for assistance. We also appreciate the willingness of Escapia in listening to the customer and trying to blend in our needs to the programs. We are very satisfied. Cons We do not have much to add here as over all we are quite happy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. SM Shay M. Property Manager Real Estate ### "Property Manager's main tool to keep from pulling your hair out!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2025 Excellent product, we have an expert that has learned the product and we rely on her for most of our support but the help feature allows us to look up how to do things without relying too heavily on our expert. Pros It keeps all rentals in one place and easy to made adjustments Cons There are so many features it takes time to learn it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Thank you for your review! We appreciate the kind words and look forward to growing our product for you. [View all Reviews](https://www.capterra.com/p/134081/Escapia/reviews/) ## FAQs Escapia’s pricing is custom, based on the number of units managed. Businesses pay a flat monthly fee, with no percentage-based booking charges or added costs for Vrbo listings. Contact the vendor for an exact quote. Escapia provides mobile access for operational tasks, though it does not explicitly mention a standalone mobile app for broader platform use. However, you do not require a mobile app for guest access. Its Guest Guides are available via a branded login portal, accessible on any device without downloads. Escapia connects with operations, marketing, and distribution software. These include tools for housekeeping, payment processing, and channel management. Yes, Escapia is used primarily by small businesses, especially in hospitality and real estate. It supports daily operations like reservations, accounting, and guest communications. Yes. Escapia’s Communications Hub allows property managers to automate and manage guest messages, including sending digital guidebooks before arrival. Escapia provides unlimited support hours, a dedicated implementation specialist, and access to Escapia University. Customers can also submit tickets or call for help. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Escapia’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? 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Insights on Digitalizing Rental Operations](https://www.capterra.com/resources/what-is-property-management-software/) Published July 18, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [4 Property Management Marketing Ideas To Scale Up Your Rental Business and Reduce Vacancy](https://www.capterra.com/resources/property-management-marketing-ideas/) Published September 12, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Short-Term Rentals, Long-Term Problems—Using Tech to Address Tenant Concerns](https://www.capterra.com/resources/property-management-tools-combat-rental-prices-and-short-term-rentals/) Published September 9, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Advanced Tech Can Shape Decisions For 73% Of Tenants: How Property Management Software Can Help Landlords](https://www.capterra.com/resources/boosting-tenant-experience-with-property-management-software/) Published August 19, 2024 by [Eduardo Garcia](https://www.capterra.com/resources/author/eduardo-garcia/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) Popular comparisons [Hostaway vs Escapia](https://www.capterra.com/compare/134081-152433/Escapia-vs-Hostaway)[Lodgify vs Escapia](https://www.capterra.com/compare/131924-134081/Lodgify-vs-Escapia)[Guesty Lite vs Escapia](https://www.capterra.com/compare/134081-169863/Escapia-vs-Your-Porter-App)[Guesty vs Escapia](https://www.capterra.com/compare/134081-159377/Escapia-vs-Guesty)[Breezeway vs Escapia](https://www.capterra.com/compare/134081-186514/Escapia-vs-Breezeway)[OwnerRez vs Escapia](https://www.capterra.com/compare/100831-134081/OwnerRez-vs-Escapia)[Hostfully vs Escapia](https://www.capterra.com/compare/134081-187827/Escapia-vs-Property-Management-Platform)[Smoobu vs Escapia](https://www.capterra.com/compare/134081-160106/Escapia-vs-Smoobu) [WebRezPro vs Escapia](https://www.capterra.com/compare/113348-134081/WebRezPro-vs-Escapia)[Avantio vs Escapia](https://www.capterra.com/compare/134081-134278/Escapia-vs-Avantio)[Amenitiz vs Escapia](https://www.capterra.com/compare/134081-183836/Escapia-vs-Amenitiz)[Vrbo vs Escapia](https://www.capterra.com/compare/134081-233391/Escapia-vs-Vrbo)[RentalReady vs Escapia](https://www.capterra.com/compare/134081-216583/Escapia-vs-RentalReady)[GuestWisely vs Escapia](https://www.capterra.com/compare/117297-134081/365villas-vs-Escapia)[Turno vs Escapia](https://www.capterra.com/compare/134081-166734/Escapia-vs-Turno)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)