Who Uses This Software?

Corporates, Commercial, Multi-Tenant Buildings and Residential Buildings.


Average Ratings

34 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • VAuthenticate
  • www.v-authenticate.com/index.php
  • Founded 2010
  • India

About VAMS

VAMS i.e. Visitor Authentication and Management System is a web based two factor authentication solution, which helps to secure your premises from fraudulent visitors. It is one of the modern day solution for secure data compilation of visitors. This software helps to authenticate the visitor before allowing them to enter into your premises. thus secures your business from suspicious visitor. It is used by corporates, multi-tenant, residential buildings, etc.


VAMS Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

VAMS Reviews Recently Reviewed!

excellent system

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Provides multiple authentication as we require it. Ease of operation. Visitor passes can be made in less time. Queue is reduced to large extent. Visitor satisfaction.

Cons: System cannot work with dynamic IP which is its limitation. those who cannot provide static IP can not explore the system to the fullest.

Overall: reduced queue, visitor satisfaction, handy reports, reduction in stationary, reduced dependency on physical man power.

Vendor Response

by VAuthenticate on November 01, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

It is okay but could have been better. It could be more user friendly.

Oct 27, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: It gives a brief information about the visitor and also sending notification to the particular host becomes easy.

Cons: After using the software when I forgot to sign out once, I had to make another account and had to sign in from that one.

Vendor Response

by VAuthenticate on October 31, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

V authenticate has solved our visitor security related concerns, it is simple to use yet safeguards

Oct 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: V authenticate is user friendly and easy to operate , even guards who are manning the front desk can easily operate , prompt alerts to persons being visited.

Cons: Visitors Data is stored on the V authenticate server, which is not desirable as per Banks IT security policy.

Overall: Besides security of premises, system helps Maintaining records of visitors.

Vendor Response

by VAuthenticate on October 31, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Services are satisfactory. Comprehensive reports helps Managers understand and analyse the visitor.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: This software is easy to use and authenticate the visitors with features. we can easily track the number of visitors and information pass on is very quick. Software is good, user friendly and as per customer requirement. The option to click ON or click OFF features for each type of premises is unique. The detailed heirarchy of users helps bring in an Effective Workflow along with responsibilty at each level

Ease of creating an appointment by Host Employees on both Desk top or Phone is very good

The support team's responsiveness was very good and fast.

Being able to read Smart Card ID;s of most Nationalities is very Unique

Features like Black listing of unwanted persons is well designed to help indicate to the reception about this person unobtrusively

Cons: Photo in gate pas is monochrome and should be coloured and clear. Printer should be of higher quality.

Overall: Its been a good experience of using VAMS approx. 3 years. Would like to suggest make user friendly system for taking Database backup.

Vendor Response

by VAuthenticate on October 27, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Good application to use

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Authentication process and additional key pad to enter mobile number which keep secrecy of the personal data

Cons: There is no such area in this application "V-Authenticate" which can be defined as "Cons" as of now.

Overall: Ease in issuance of passes

It is really nice product for authentication of the visitors

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: this software is easy to use and authenticate the visitors with features. we can easily track the number of visitors and information pass on is very quick

Vendor Response

by VAuthenticate on August 16, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Good software for visitors

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Good software for visitors authentication. easy to use by security staff, easy online installation. good online support

Cons: Can have license free sms facility with GPRS facilty and visitor count at any point of time.
Should generate a report daily and send automatically to concerned user

Overall: online data

Vendor Response

by VAuthenticate on June 09, 2017

We thank you for your review. We will get back to you on your query.

Fantastic

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: the software is very user friendly and it serve the purpose for which is it is built. organization like us is getting great benefits from the same.

Overall: we are now relying more on the system to authorized the correct visitor and avoid the fake visitors.

Vendor Response

by VAuthenticate on June 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Awesome

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use and with a minimum training you can train your security staff and having this software in place i feel secured and safe.

Vendor Response

by VAuthenticate on June 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Quite a useful product to manage and maintain Visitor data

Jun 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Once a visitor details are entered, next time no need to enter all the detail, user need to enter visitor's mobile no only and other details will populate automatically

Cons: Active Directory integration should be by default in the software. It is available as an add-on module

Overall: Complete visitor data available along with photos. Visitor entries authorised by Organisation staff can only be allowed.

Vendor Response

by VAuthenticate on June 05, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Overall it is good

May 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Overall it is good. very useful this software is. It is very easy to use for security guards. easy to explain to others

Cons: overall this software is very useful. Easy to generate the gate pass. Every points are covered in this gate pass.

Vendor Response

by VAuthenticate on June 01, 2017

Dear Ma'am, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Very Comprehensive Solution which covers the end to end life cycle of a Visitor to any premises

May 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: VAMS feature of multi-factor authentication is very impressive.

The option to click ON or click OFF features for each type of premises is unique. The detailed heirarchy of users helps bring in an Effective Workflow along with responsibilty at each level

Ease of creating an appointment by Host Employees on both Desk top or Phone is very good

The support team's responsiveness was very good and fast.

Being able to read Smart Card ID;s of most Nationalities is very Unique

Features like Black listing of unwanted persons is well designed to help indicate to the reception about this person unobtrusively

Comprehensive reports helps managers understand and analyse the visitor data to throw up possible abnormalities, thus helping ISO 270001 and PCI Compliance.

Cons: The traditional GUI, but Iam told the new GUI is being released in Fall this year.

The present version works on IE only. Chrome Mozilla and Firefox compatibility is underway

Overall: Overall Control of Visitor information across the a multi Location premises.

Helps overcome Spelling mistakes and typos.

It is useful & helpful in controlling the intruders & unschedule visitor entry in premises

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: we took 07 Days trial version, find its helpful, later we raise to amend few fields , which is welcome by the service provider and made it accordingly, i.e., for the Ask for Govt. ID and messaging format to verify the guest is ultimate!!

Vendor Response

by VAuthenticate on May 23, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

This is very good software our company prospective

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is very good software our company prospective and this software help us keep visitor data as well contractor data very useful manner

Overall: very user Friendly, cost saver and more is we sure about who visit our site we get all the details, our visitor

Vendor Response

by VAuthenticate on May 08, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Good and reliable

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use by Receptionist team
Being used on a daily basis.
Smooth transition from manual to automation

Cons: Sometimes software tends to hang needing re-boots.
Bugs can be annoying for stability
Compatibility with MS Office is lacking

Overall: VMS software is being used on a daily basis at our reception with a wide database of visitors which gets updated with regular use.

Vendor Response

by VAuthenticate on May 08, 2017

We thank you for your review. We will get back to you on your query. Thanks, Team V-Authenticate.

Great Application

Apr 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Visitor Management System application features & functionality are very useful. customer support is also good.

Vendor Response

by VAuthenticate on April 27, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Visitor Management

Apr 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: A good and user friendly product , Ease of use ,helped in analysing visitor data base . Good control of visitors

Vendor Response

by VAuthenticate on April 25, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

User Friendly & easy to work ON

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: its easy to understand

Cons: It dose not have bulk appointment facility

Overall: The software is very User friendly & can be used by any person . It is being used by our security team & we have never face any issue regarding Service & Operation

Vendor Response

by VAuthenticate on April 24, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Great Product

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease in use.

Overall: Excellent experience and good support from the team. This is a simple yet a strong tool to register your visitor and verification. Easy to use and always flexible to cater for ever changing need.

Vendor Response

by VAuthenticate on April 24, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

It is required to enhance the features to save the time and easily can be operated the tool.

Apr 21, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Comments: Overall experience was good not as per expectation. There should advance technology as the various company have and need to enhance the pre appointment which is incomplete.

Vendor Response

by VAuthenticate on April 24, 2017

We thank you for your review. We will get back to you on your query. Thanks, Team V-Authenticate.

Excellent Service

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, normally used by security guard.

Cons: No comments

Overall: Very Good software tracks our Visitors and very easy to use. Also the issue call are promptly addressed and we are very happy with the services rendered.

Recommendations to other buyers: No comments

Vendor Response

by VAuthenticate on April 20, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Great Application

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Its a great application and I love working on this... I would recommend this to everyone to use this and make most of it..

Vendor Response

by VAuthenticate on April 18, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

VAMS Software - Plant 2

Apr 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Software is working fine no issue but customer wants some changes in software and we had communicated the same with VAMS team.

Vendor Response

by VAuthenticate on April 17, 2017

We thank you for your review. We will get back to you on your query. Thanks, Team V-Authenticate.

V AUTHENTICATE(VAMS) THE BEST IN THE INDUSTRY OF VMS

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: USER FRIENDLY ,GOOD CUSTOMER SUPPORT

Cons: AUTHENTICATION OF MOBILE

Overall: I have recommended VAMSĀ®(V AUTHENTIVATE- VIRAAT GROUP) to several other companies as it is one of the most advanced visitor management systems available in the market today

Recommendations to other buyers: VERY NICE TO USE

Vendor Response

by VAuthenticate on April 17, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

SOFITEL Mumbai

Apr 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: The application is being used here since 2012, support is very good, in features and functionality we are still on the old version but in that version it was static no upgrades then,
There is a new version we have not opted for that. don't know features and functionality of the new product.

Good Product

Apr 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Its been a good experience of using VAMS approx. 3 years. Would like to suggest make user friendly system for taking Database backup.

Vendor Response

by VAuthenticate on April 18, 2017

Dear Sir, We thank you for generous feedback. We will look into your suggestion. Thanks, Team V-Authenticate.

V-Authentication an easy way for VAMS

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Quick process to verify visitor with OTP

Cons: More Customization can make value addition

Overall: Every guest appreciated the security check and verification process via SMS OTP. Able to keep and manage guest/visitors records.
Nice product.

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will look into your suggestion. Thanks, Team V-Authenticate.

Overall experience is good

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using this product since last three years. The product is easy to use and back end support is excellent.

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

The overall experience is good.

Mar 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: The overall experience is good, but being an administrator to manage the database is not very much familiar.

Vendor Response

by VAuthenticate on April 06, 2017

We thank you for your review. We will get back to you on your query.

Good Product

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We are using the product since 1 yr. Didn't face any technical issue. Software runs very smoothly on the system.

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Viraat Authentication

Mar 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Great Product and value for money. The product is easy to use and back end support is excellent. Happy with the performance.

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

VAMS Review

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Available features

Cons: NIL

Overall: Using this application since last 4-5 years, its user friendly and met clients requirement, application has option to customize it as per clients requirement

Recommendations to other buyers: Customization should be free of charges or with minimal charges

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Good product

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: good product with all data we want to capture. helps in taking out reports and automated process helps to inform host without any delay.

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. Thanks, Team V-Authenticate.

Visitor Management

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Good product, Great Support Team, Economical also

Cons: I Haven't meet your higher management, We are having Viraat Software are three we are still to meet your higher management, though support staff is doing great he is always in touch.
Sometimes also your team is not reluctant to upgrade/add other things in software. I understand it s Visitor Management Software but is can give add on benefit to organization if we features added in this

Overall: It's a good tool to have in our organisation, Just to share with you all we were in Manual mode of operation say we capture details of Visitor in Hard copies and it is very difficult to see who visited who, after its implementations things got improved, Emp's are getting details of their Visitor through sms and mail, they are liking it very much, Customer support is also Very well Supported by Viraat Team, Thanks.

Vendor Response

by VAuthenticate on April 06, 2017

Dear Sir, We thank you for generous feedback. We will strive to keep up to your expectations. We will make sure to meet your team very shortly to take your feedback in person. Thanks, Team V-Authenticate.