# EHR 24/7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EHR 24/7 the right Patient Management solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134091/EHR-24-7/reviews --- EHR 24/7 4.1 (179) [View alternatives](https://www.capterra.com/p/134091/EHR-24-7/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Reviews of EHR 24/7 Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews AK Abrar K Practice ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “The best thing about Office EHR 24/7 & Practice Mate is that it maintains the same page layout, which helps learn it quickly.“ January 8, 2026 JP Jorge P Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “no message alerts for patient self schedule on portal, some patients request appointments but we are unable to see unless we log in to portal messages.“ October 27, 2025 TB Tina B Office ManagerAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years. “We are able to customize our charting for each provider yet keep it mainstreamed for the office. “ December 30, 2025 CG Carmen G PodiatristMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on weekends there’s updates so I can’t do my notes. “ December 29, 2025 AK Abrar K Practice ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “It is easy to manage daily patient scheduling, and everything is well integrated between EHR 24/7 & Practice Mate.“ January 8, 2026 SB Shana B PresidentAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years. “We don't use the scheduling feature because our scheduling needs are complicated as we have appointments and classes.“ December 30, 2025 JP Jorge P Office ManagerMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms“ October 27, 2025 LF Leland F ChiropractorAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years. “Can't print consecutive notes in a batch at once.“ October 27, 2025 ## Showing most helpful reviews Showing 1-25 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Fazal A. OFFICE MANAGER Health, Wellness and Fitness Used the software for: 2+ years ### "EHR 24/7, Office ally's EHR solution" April 26, 2022 5.0 Office Ally's EHR 24/7 is great. Anything we have an issue with the customer service is happy to teach us, and if its complicated or necessary we can schedule training for employees and staff on different aspects of the service. Pros It works hand and hand with Practice Mate, so that your entire practice can be integrated through one electronic system. Patient scheduling, medical records, prescriptions, patient charts, billing, claims, payments, invoices, all in one. Cons There really are not many drawbacks to Office Ally's Practice Mate and EHR 24/7, I highly recommend them for any practice looking for a comprehensive software solution for their business. Review Source JP Jorge P. Office Manager Medical Practice Used the software for: 1-2 years ### "Office Ally is Top Tier" October 27, 2025 5.0 I love it, it has made my job a lot more streamline and faster, especially the tablet registration forms Pros Patient portal is very helpful, great way to keep in touch with patient care. Avoiding less phone calls Cons no message alerts for patient self schedule on portal, some patients request appointments but we are unable to see unless we log in to portal messages. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) Office Ally was the better choice after seeing all features Review Source Response from Office Ally October 29, 2025 Jorge, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. JG James G. Owner / Clinician Mental Health Care Used the software for: 2+ years ### "Poor quality and incompetent support help" February 14, 2018 1.0 I have been, sadly, an Office Ally client for about the past six years. The only reason I'm still with them is because they make it too difficult to leave: they'll pack your client demographic information not the progress notes should you wish to migrate to another EHR/PM service. Customer Service / Tech Support is a joke; they're mostly just gatekeepers who will do everything they can to convince you that a technical issue is something on your end and not theirs. Here are some examples of what I;'m talking about.... 1. Patient Ally, their feature that allegedly allows clients and their patients to swap documents in a HIPAA-secured environment, more often than not fails to properly function. I've tried to send documents to my clients, and vice-versa, and they cannot be retrieved. When I complained about this, the "tech support" person tried to slough it off as a problem with either my computer or my client's His argument was that "if large numbers of our customers aren't complaining about this, then it's not a problem." I now use Adobe Cloud instead. 2. When using the accounting and claims management features in their practice management platform, Practice Mate, in order to post payments to a deactivated client account, I have to re-activate it, post the payments, then de-activate it again, which is a time-waster and unnecessary. When I addressed this with tech support, his unbelievable answer was: "Well the LOGIC is that if you're no longer seeing a client, then you won't be taking any more payments on their account." I had to explain to him that managed care can take weeks or months to pay claims, and also that some discharged clients owe past-due balances. His response was dead air. 3. The EHR platform has a penchant for bumping you off AS YOU'RE WORKING IN A CHART, which means you lose all the data and have to log back in and recreate it. This usually happens between 5-7 pm EST. The two times I reported this to "tech support," they told me it was probably my computer or my ISP and it wasn't their problem, again, because tens of thousands of other Office Ally users hadn't complained about it. Yeah, the cost is low, but if you're a sole practitioner like me, without so much as a receptionist, these inefficiencies can cost you in time and money. Pros Relatively easy to use.Fairly good integration between EHR and Practice Mate. Cons 1\. Many of the features don't work properly. 2. Some functions are not the most efficient and actually waste end users' time. 3. "Tech Support are mostly gatekeepers. When you call to report a problem, their typical response is that if thousands of other users haven't already called to report the same issue, then it must be your fault and not theirs. They also refuse to let you speak to a supervisor or manager, their typical excuse being "They're all in a meeting." They claim to write "job tickets" and promise a callback, but of course they never call back and the issue is rarely resolved. Review Source GH George H. Owner/ Medical provider Health, Wellness and Fitness Used the software for: 2+ years ### "Office Ally is great" September 12, 2023 5.0 Overall EHR 24/7 is great. I have used 5 different EHRs over the years and EHR 24/7 has always been the most reliable and easiest to use. My employees all prefer it over any other system as well. Pros Price and ease of use and customization. You can add links into templates and either click them to insert into the chart or use them as reminders. Cons Current medication list features need to be fixed. It duplicated the medications in the patient's medication list every time you write a prescription so you have to constantly manage the current medication list to reconcile it (which is something you are supposed to do anyway honestly.) Reason for choosing EHR 24/7 Practice Fusion's billing side is worthless. Switched from [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Price, but I stayed because the product is worth it. Review Source Response from Office Ally September 13, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. SC Susanna C. physician Medical Practice Used the software for: 2+ years ### "Great slim and affordable EHR for small practices" September 6, 2023 4.0 This meets our major requirements affordably. Patients are able to communicate with me via the portal, schedule appointments and pay bills. We cycled through several EHRs for small practices and my staff and I agree this one has been the best in terms of ease of use, responsiveness of support staff, integration with practice management, and simplicity of interface. Pros It's easy to use and customize for my small practice without having to navigate enterprise-level features that we don't need. Training is simple so onboarding new staff members is quick. Key integrations with eRx, labs and practice management have been seamless, and the pricepoint is an order (or two) of magnitude lower than large scale options such as Athena or Epic. I like the ability to easily free text without opening and closing multiple windows. Cons Patient portal still needs work to improve integration and features. Patient access to chart is limited and requires active monitoring (e.g. routing reports to the portal). I don't report statistics for Medicare so can't comment about utility for that. Chart management features such as searching for specific diagnoses or medications is clunky -- can't use \* to fold multiple related diagnoses into the same search. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[Amazing Charts](https://www.capterra.com/p/80992/Amazing-Charts/) Reason for choosing EHR 24/7 1) ease of charting -- fewer dropdowns and opening separate windows for documentation; 2) streamlined for small practice so I'm not bogged down in features designed for large enterprises and big multispecialty groups; 3) cost -- 10-100x less than most alternatives. Review Source Response from Office Ally September 7, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. RZ Robert Z. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Chiropractors view on EHR 24/7" December 11, 2023 4.0 Overall the system is a cost effective EHR and can be made to work in a chiropractic setting, but it does feel like work arounds are needed. It is not flashy, but it gets the job done. Some upgrades are overdue both visually and functionally. Pros SOAP notes are generally straight forward, creating follow up visits with information from previous visits is fairly quick. Reviewing notes is easily managed with the overview. Cons Interface is a bit dated. While there is an option to create custom forms, its not very intuitive and was not very appealing for daily use. Would like to see more chiropractic specific features (system clearly targeting medical), treatment plan tracking, etc. The ability to create an intuitive form that ported the information to the SOAP layout would be great. In house payment processing is a must. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EHR 24/7 I've been using OfficeAlly since day one and I did not want to have to switch to a new system. That being said, the feature difference is becoming significant. Review Source Response from Office Ally December 19, 2023 Robert, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. VR Verified Reviewer Owner/Clinician Medical Practice Used the software for: 1-2 years ### "Great system with some drawbacks" November 11, 2020 4.0 This is a great system if you don't need advanced notifications of appointments, or want outside vendors to interact with the system for reviews. And, if your clinic doesn't care that the clinician can't look at the financials or schedule, it works well. To us, this was a huge drawback. But, we loved the ease of use for the actual charting. Pros Charting is quick as long as you use Text Blaze Snippets on chrome with it. Otherwise, it can be long. It is customizable by the provider and for specialties which is nice. Each specialty can have their own template. Adding patients is easy. Re-prescribing doesn't require an actual note, so the MA's or RN's can do this and send to provider for authorization. Uses "superbills" for charting, meaning you can bundle specific CPT codes with allowed ICD10's. Interacts with their billing clearinghouse for rapid notification of coverage. Cons It is segmented. You can't look at the patient financial's without going into a completely different system (the practice manager). Same goes for scheduling. In other words, if you want to schedule, you have to be logged into 2 systems they have that communicate. But, requiring you to have multiple types of browsers (not just tabs) up and running. The system only allows notifications of appointments outside of a 24 hour period, such that if you wanted to setup notification of appointment on the same day, ie. 3 hours before appointment, it doesn't let you. And, there is no system outside that interacts with officeally. So, if you want to do patient reviews, emails, etc., you have to manually upload your file to the outside vendor. Alternatives considered [WRS Health](https://www.capterra.com/p/75252/WRS-Health/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing EHR 24/7 Cost for Advanced EHR and the ease of charting. For us, quick charting is the best. AdvancedEHR was expensive and took too long to chart. We switched to WRS health after a year with officeally. Clinicians didn't like the switch as OA is easy for charting, but the staff likes WRS for the front-desk. In the end, we are still looking for a viable option. Switched from [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) We had used OfficeAlly's clearinghouse for years and were happy with them. And, Charm does not do billing well, plus the charting took too long. Review Source BA Bryce A. Owner Doctor Medical Practice Used the software for: 2+ years ### "Priced right, but takes some set up and getting used to." December 12, 2023 3.0 I've been with this system for 8 years and haven't found a reason strong enough to get something different. I think that speaks a lot. Pros I like the price of this product, mostly because my whole clinic is run through this system. Notes, claims, payments and scheduling all can be done through this system. I also like that, once set up, is easy to train front office workers on it. Cons Set up took a long time. It's now very personalized but not exactly how I would want it, but good enough. Reason for choosing EHR 24/7 Cost and that it had EHR, billing, and scheduling all in one for the low cost. Switched from [Ideagen Healthcare Guardian](https://www.capterra.com/p/133808/Ideagen-InPhase/) We wanted something internet based and not have to have onsite storage and security like we needed in InPhase. Inphase's tech support was absolutely horrendous. Review Source Response from Office Ally December 19, 2023 Bryce, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. VG VIRGINIA G. Medical Director for Rehabilitation on Trauma Services Health, Wellness and Fitness Used the software for: 6-12 months ### "Noble product with good reviews" December 31, 2025 5.0 very good, feel it saves me much time and effort to get my paperwork done and my paperwork is accurate. much appreciated Pros ease of use, can find next step and go on with desired process ease of finding my prior location as well Cons learning where to look, but did not take long but always a way to be frustrated when in a hurry, no longer an issue Review Source Response from Office Ally January 2, 2026 Virginia, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product. CG Carmen G. Podiatrist Medical Practice Used the software for: 1-2 years ### "OA is affordable " December 29, 2025 5.0 Overall it is a great buy for the money. Easy to use. I just wish we could use a tablet for the patient’s signature Pros What I like the most is that it is reasonably priced. Also that it is easy to learn. One can make templates. Cons You cannot use a tablet for patients to sign as proof they were seen at that visit also I don’t like that on weekends there’s updates so I can’t do my notes. It should be done around 2am central time so it wouldn’t interfere with someone who wants to work prior to that Review Source Response from Office Ally January 2, 2026 Carmen, thank you for the complimentary review and thank you for being a valued customer. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. JC Johana C. Virtual assistant Consumer Services Used the software for: Less than 6 months ### "Manual EHR" March 1, 2025 4.0 So far, it’s being good. It has the basic stuff but is manual and sometimes takes time to complete your daily tasks Pros I think this is basic EMR, it’s really simply and works well Cons It’s not that modern, I think could be improved Review Source Response from Office Ally March 3, 2025 Johana, thank you for the review and thank you for being a valued customer. VR Verified Reviewer Owner Used the software for: 1-2 years ### "Wonderful EHR for chiropractors! " December 5, 2017 5.0 Pros This software is very easy to use and the features are endless. I really like the fact that it's a cloud based system so I can log on to my EHR system and edit/view notes whether I'm at home, the office, or in a different country - this also becomes very useful when there are multiple providers using the system. The fillable fields are also very easy to customize and there is a feature where you can duplicate previous notes if the changes from visit to visit were minimal. This made notes SO EASY! Office Ally also partners with a 3rd party merchant service called World Pay. Their rates were the lowest I could find, the customer service was good, but more importantly, it allowed financial information to be directly routed into the Office Ally program for each patient. Very nice to keep everything within one program! A billing specialist friend also said that out of the many EHR systems she's worked with, Office Ally is the most user-friendly on the billing side of things. Other benefits - Office Ally doesn't costs much, so no big financial commitments up front with some of the other softwares, and you can cancel whenever with no penalty. Included in that monthly fee is an optional scheduling program (for admin staff to use) and a patient portal system. There is also an appointment reminder feature that you can pay extra for. BE CAREFUL if you work with World Pay though - they offer a 3-year minimum contract only, so there is a hefty fee if you cancel with them earlier then that. Cons I thought that the patient portal wasn't very user-friendly. I found that it was difficult to get patients to comply with setting it up Review Source GR Gwenn R. Optometrist Medical Practice Used the software for: 2+ years ### "My experience with EHR" September 11, 2023 5.0 Pros Easy to set up medical billing using the progress notes. Easy to customize the forms I would be using and good customer service to help with that. Cons Took a little time to set up and customize, but that's with any EHR system. Reason for choosing EHR 24/7 The system was recommended by a colleague who was using it. I was using an outside billing service that was becoming increasingly expensive. I was able to set up an EHR system for keeping my records as well as a system for medical billing. Review Source Response from Office Ally September 12, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. JM Jessica M. Office Manager Medical Biller Hospital & Health Care Used the software for: 2+ years ### "EHR 24/7 is a great product" June 25, 2024 4.0 Its a great well rounded basic software that organizes and keeps patient medical information in a secure platform. Pros Office Ally in general is a great basics program with good clearing house capabilities. Cons The lack of easy use chart notes for Chiropractors. Review Source Response from Office Ally June 27, 2024 Jessica, thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and continue to focus on upgrading our service offerings. TF Timothy F. Chiropractor/owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Look no further for practice management software!" September 15, 2023 4.0 It has been great! I have used it for 1.5 years with zero problems or outages. Very reliable and customizable. Pros Very customizable and minimal clutter/non essential functionality. Cons Takes time to set up the macros the way you want them and requires 1-2 hours of training. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing EHR 24/7 Cost and functionality. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Cost. Review Source Response from Office Ally September 19, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. SA Sandi A. BILLING MANAGER Health, Wellness and Fitness Used the software for: 2+ years ### "Office Ally a Wonderful and Inexpensive Program!" September 15, 2023 5.0 We use the program daily and love the flexibility, ease of use, and price. Pros We like the ease of use and the flexibility to customize certain items (templates). Cons We haven't experienced any negative impacts. Review Source Response from Office Ally September 18, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. CO Christelle O. Provider Hospital & Health Care Used the software for: 6-12 months ### "Easy to navigate, value for your money," December 24, 2023 4.0 I run a small practice and so this is worth it. Having my account representative \[sensitive content hidden\] has made this process worth it especially at times when we got frustrated. Pros Very easy to use, structure is very easy Value is AMAZING I CAN DO ALMOST EVERYTHING ON IT My account representative is very knowledgeable and easy to get a hold of Appointment notifiations for all appointments Built in clearinghouse is great and their response time Cons CUSTOMER SERVICE IS NOT THE BEST ANY EDUCATION NEEDED NEEDS TO BE SCHEDULED AND AVAILAIBILITY CAN BE LIMITED..BUT ACCOUNT REP IS ALWAYS THERE TO HELP WITH THIS Can't integrate your fax line Review Source Response from Office Ally January 2, 2024 Christelle, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. LJ Lindsey J. Dr Medical Practice Used the software for: 2+ years ### "Great" September 11, 2023 5.0 I have been very happy and satisfied with the product and services. Pros Cost, easy accessibility, easy to manage and work within site. Cons I am unable to think of anything at this time Reason for choosing EHR 24/7 At the time it was due to cost and affordability. Review Source Response from Office Ally September 12, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. VR Verified Reviewer Physician Assistant Medical Practice Used the software for: 6-12 months ### "One of the Worst EMRs I've used" June 3, 2022 2.0 Pros Just about the only real benefit of this software is the price tag. Our office used it when we were first launching and costs were a concern. Cons The interface is awful. Workflow is horrendous. At least 3 of my notes would get deleted every Friday while I was charting and had to re-do them. Every page took forever to load and if you clicked something before the little circle stopped, it would freak out and refresh/you would lose everything you did. There is an E-prescribe but it was pretty terrible. Luckily I had a backup mobile app from another company to prescribe when OA wouldn't let me complete my task. Trying to navigate records was a nightmare. No smart search feature. Labs were not integrated, rather they were received as documents and uploaded into a document section. Thus, you had to spend countless time clicking through each document to find what you were looking for. No way to trend results. Review Source cC christopher C. Doctor Health, Wellness and Fitness Used the software for: 2+ years ### "EHR testimony" September 11, 2023 5.0 overall, it allows me to cover all the bases of patient care , without me being tied to a computer for hours. Pros It saves me from writing for hours at a time, every day that I treat patients. The added benefit is this also allows me to pick certain phrases or statements as I go through it Cons I resented it in the beginning because it was mandatory, now i wouldn't be without it Review Source Response from Office Ally September 12, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. NM Nick M. Physician Medical Practice Used the software for: 2+ years ### "Extremely satisfied user" August 18, 2023 5.0 I love that I am able to append my own templates by myself, as often as needed. Customer service has been wonderful, though rarely needed. Pros I liked the customizability of building and editing violent template, and the autonomy in doing so. Cons Limited characters for building templates Reason for choosing EHR 24/7 Price, customizability. Review Source Response from Office Ally August 22, 2023 Thank you Nick for the complimentary review. I am very glad to hear that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience. JD Jennifer D. Dietitian/Owner Medical Practice Used the software for: 2+ years ### "Highly receommend. Have used over 10 years. " August 18, 2023 5.0 Pros Seamless use between it and Practice Mate. Easy to use. Cons System does go down at times but not often. They are quick to fix it. Review Source Response from Office Ally August 22, 2023 Thank you Jennifer for the complimentary review. I am very glad to hear that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience. tN thuy N. med director Health, Wellness and Fitness Used the software for: 2+ years ### "ease and comfort of ehr 24/7" August 18, 2023 5.0 uc and primary care Pros able to integrate template and utilize presets Cons glad that two users can not get in the same chart. prior would loose info if didn't save in time Review Source jL james L. M.D Medical Practice Used the software for: 2+ years ### "ehr review " September 6, 2023 5.0 my overall experience with ehr is good it shows you how to use it when theres a new update Pros what i like most of ehr is the eligibility it tells you in minutes if the insurance is up to date Cons the least thing i like form ehr is that patient fill out there put were they check in and doesn't update on our end Review Source Response from Office Ally September 7, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. jM jenny M. physical therapist assistant Hospital & Health Care Used the software for: 1-2 years ### "simple and efficient system" December 12, 2023 4.0 Overall, I have had a positive experience ! Pros the simplicity of the system allows for a smooth day of treatment Cons Occasional glitches and slow down that disrupt the day Review Source Response from Office Ally December 20, 2023 Jenny, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. 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