# Page 4 | EHR 24/7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is EHR 24/7 the right Patient Management solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134091/EHR-24-7/reviews --- EHR 24/7 4.1 (179) [View alternatives](https://www.capterra.com/p/134091/EHR-24-7/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Page 4 - Reviews of EHR 24/7 ## Showing most helpful reviews Showing 76-100 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT Kathy T. President/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "EHR rating" September 13, 2023 4.0 pretty easy once we customized and got used to it Pros copy to new note featurephrases creationaddedumsdropping note to claims is easy Cons timing of the chart codes dropping to the billing to be able to correct Reason for choosing EHR 24/7 cost and ease Review Source Response from Office Ally September 14, 2023 Thank you for the review. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. RK Rosanna K. Office manager Medical Practice Used the software for: 2+ years ### "Friendly software " December 12, 2023 5.0 Pros How easy the software is and customer service are very helpful Cons Can’t keep credit cards on file and it can’t integrate with hospitals Review Source Response from Office Ally December 20, 2023 Rosanna, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. DL Dani L. CHW Hospital & Health Care Used the software for: 1-2 years ### "easy to use" September 11, 2023 5.0 I love the features of this program, it's so easy to get all the information in to the system to record EHR Pros I can put all of my needed documentation and upload files with ease. It is very user friendly and I would recommend this product to anyone! Cons I have not had any issues using this platform for EHR Review Source Response from Office Ally September 12, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. vS victoria S. CSA Mental Health Care Used the software for: Less than 6 months ### "Overall, a great product!" December 12, 2023 5.0 It is a user-friendly and flexible online booking software that allows me to manage my appointments, notes, and client information with ease. EHR 24/7 is a great tool for any service-based business that needs a simple and efficient way to schedule appointments, make notes, and document client information. It saves me time, money, and hassle, and allows me to focus on providing quality service to my clients. I highly recommend it to anyone looking for a reliable and affordable online booking software. Pros It saves you time and hassle by automating the booking process and reducing the risk of human errors or double bookings. It improves your customer experience by offering them convenience, flexibility, and personalization. Cons It requires internet access. If there is a network outage or a technical issue, you may lose access to your bookings or miss potential customers. Review Source Response from Office Ally December 19, 2023 Victoria, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing more about your experience further. If you are interested, please reach out to us. Latrice J. Medical Assistant Used the software for: 1-2 years ### "I mainly use this software for filing patients claims and checking Medicare payments. " April 19, 2018 5.0 It's so much easier and less time consuming filing claims electronically and less chances of having claims rejected. Pros What I like most about using this software is that it's convenient and free. This software stores patients information to be pre-filled into the HIPAA form saving time it takes to file a claim. Another plus is it allows you to file the claims electronically and it checks for accuracy before the final submission. Cons Once you complete a claim you have to print it right away for your receipt or else you won't be able to retrieve it later. Review Source BG Brianna G. Registered Nurse Medical Practice Used the software for: 1-2 years ### "RN Review EHR" December 11, 2023 2.0 For a larger practice, there are better, more technologically advanced software products that I would use instead of EHR. EHR is fine for small practice, but there are too many click-throughs to get to where I need to be. Pros Smaller clinics would be fine using office ally. Scheduling is easy. Software is easy. Cons I use EPIC at my other job and the patient chart is much more advanced and convenient in showing all of the patient data I need to see without having to scourge through the chart looking for information. EPIC displays everything I need to see, which makes charting easier. Everything looks very basic, hard to find info, Review Source Response from Office Ally December 19, 2023 Brianna, We are sorry to hear that you have not had a positive experience with Office Ally solutions. Over the last 2 years, we have invested in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Thank you for your valuable feedback. If you are interested in sharing additional details, please reach out to us. NP Niurka P. Offfice Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Survey " September 11, 2023 3.0 Pros The way to log in is easy. That is the best. Cons I can't see the amount for all my patients, I can't find my patients easily. Review Source Response from Office Ally September 12, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. RT Richard T. Mental Health Counselor Hospital & Health Care Used the software for: 6-12 months ### "Easy to use, for professional users. " October 1, 2023 5.0 Pros Directions simple for non=computer users. Cons None at all. Review Source Response from Office Ally October 4, 2023 Thank you for the complimentary review. We am very glad that you are enjoying the product. We would like to highlight a few of our customers whose usage of Office Ally products have positively impacted their healthcare practice. We plan to create one or more case studies or testimonials that can be publicly accessible on our website. If you are willing to talk to us about your experience and be considered for highlight, visit https://share.hsforms.com/1p2G3uhOLRIifEl31I6kpQwdj9wf to complete an online form. I will then get in touch to schedule a suitable time for a phone discussion. MP Michelle P. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Not user friendly" March 2, 2020 2.0 Pros Scheduling is easy. Ordering labs and imaging easy to do. Cons Frequently freezes and deletes everything you have just entered. You have to type in or dictate the entire note or copy and paste from another document. There are no pre-populated or customizable commonly used phrases or point and click choices. Auto-saves in the middle of you typing a note. If you create an order through documents before you have saved your note, it will completely delete your note (even though you still have the note open) or create a whole new note. You don't always realize this has happened and continue documenting in the note, only to find out that you have documented in 2 different notes and then have to cut and paste to combine them. Prescribing is a nightmare. If you are ordering supplies like glucometers or syringes, it is almost impossible to locate in the list of meds. It doesn't have common options for medications that aren't pills. If you have an inhaler or ointment, you have to enter packet because there is no option for unit, tube, or MDI. And you can't leave it blank, because it won't send without every option filled in. The pharmacies frequently call and ask for it to be changed, but you can't. Very frustrating, time consuming software. The only reason I can see someone giving this software a good review for the EHR is that they've never used any other and don't know the difference. Review Source LE Lacey E. Massage Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use system " December 11, 2023 4.0 Great! Support has been very helpful with any questions. Pros EHR is very user friendly, easy to navigate and support has been amazing! Cons No cons! Easy to use program that I’m enjoying. Review Source Response from Office Ally December 19, 2023 Lacey, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing how we can improve to 5-stars. If you are interested in sharing some details, please reach out to us. Megan K. therapist Mental Health Care Used the software for: 2+ years ### "Streamlining!" October 24, 2019 5.0 It has been extremely valuable both for time saving purposes and accuracy in billing. Pros This has made billing so easy! I now do not have to pay someone to do my billing for me because it is so manageable. Cons There is a lot of jargon that took awhile to learn. There were many times at first that I had to ask or look up terms. Review Source JC Jessica C. Admin Assistsnt Mental Health Care Used the software for: 2+ years ### "Review 2023" December 11, 2023 5.0 Great experience!! Great customer service, easy to use! Pros It’s easy to use, great customer service Cons no complaints, EHR 24/7 has been great! Review Source Response from Office Ally December 19, 2023 Jessica, Thank you for the complimentary review. We are very glad that you are enjoying the product. We would be very interested in hearing more about your experience further. If you are interested, please reach out to us. AG Aric G. Chiropractor Medical Practice Used the software for: 2+ years ### "Helpful" September 6, 2023 5.0 Pros Easy to use. Great value for the price. Cons There really isn’t anything that I do not like. Review Source Response from Office Ally September 7, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. VR Verified Reviewer Head Personal Development & Life Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "A Clean Looking EHR" December 10, 2019 4.0 My overall experience with it as a user was good. What makes it a good experience is that the customer service staff is always willing to assist when you need them. Pros I like that the software has a clean look. Most EHRs are packed with power, as is Office Ally, but it doesnt look heavy or intimidating. Also, the customer care is very responsive. Cons The EHR wasn't as intuitive as I'd like and like others I have experienced. There is a good level of training in order to fully utilize and understand the EHR. Luckily the customer care is very helpful. Also there are certain functions that didnt have to only be at an admin level but were. Review Source AA Ariel A. Skin Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Thank you OfficeAlly! " September 11, 2023 5.0 I use OfficeAlly every day and it is super easy to use! Pros What I like about OfficeAlly is that it is so practical! Cons I cannot think about cons right now! But as a provider I’d like to be able to keep editing a signed note if I feel I need to add new information. Review Source Response from Office Ally September 12, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. MH Monika H. Coder Mental Health Care Used the software for: 1-2 years ### "Ehr review" September 1, 2023 5.0 Pros Easy to use and very accuret to save all my data Cons I would like to rearrange my data by the way i like Review Source Response from Office Ally September 5, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. RW Rhonda W. LPN Health, Wellness and Fitness Used the software for: Less than 6 months ### "Office Ally EHR" December 13, 2023 3.0 6/10. Although it was easy to use, it could be more convenient with updates. Pros It is easy to navigate through. Uploading doesn't take long. Cons Needs updating. Still waiting for the bridge for vaccines to be complete. Review Source Response from Office Ally December 19, 2023 Rhonda, Thank you for the review and for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. SI Samar I. Therapist Civic & Social Organization Used the software for: 1-2 years ### "Love it useful " December 12, 2023 5.0 Great experience and I’m happy with the service Pros East to use and effective to stay organized. I log in and see my clients on my monthly schedule. Cons Nothing I’m happy with it all, thanks for a good service. Perhaps a face login would be easier for login . Review Source Response from Office Ally December 20, 2023 Samar, Thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. If you are interested in sharing additional details, please reach out to us. NZ Nada Z. Billing Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Project" September 1, 2023 5.0 Pros The Varity in the searching bar that enables me to search with multiple inputs Cons nothing Review Source Response from Office Ally September 5, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. TC Traci C. Owner Mental Health Care Used the software for: 2+ years ### "Great product, highly recommend" August 19, 2016 5.0 Pros It's so easy to use and it's free!!!! Submitting claims is very simple. If there are any issues with my claims resolving them only takes a couple steps. I can see everything I need to for each claim saving me lots of time. I no longer have to spend time on the phone with insurance companies I can just see what the errors are on my claims and correct them easily and resubmit without any hassle. They offer free support anytime I have any questions, there's always somebody there to assist me. The interface is very user-friendly I have tried other software programs and they're interfaces were outdated and difficult to understand. I have enjoyed office alley so much that I have actually purchased their EHR/24 system and I also use their practice mate, reminder mate, and patient ally Modules as well. It makes managing our 13 therapist practice very manageable. Cons because the system is web-based if there are any technical difficulties or updates taking place it prevents us from completing our work online at that time but this has rarely been an issue. It would be nice to have a phone or tablet application when being away from the computer for easier access to appointments and patient records. Review Source AW Adrianne W. Therapist Individual & Family Services Used the software for: 6-12 months ### "Review of ehr " December 11, 2023 1.0 It is ok to use as of now but can be not always user friendly Pros Copy note and also that some things allow for me to have access Cons No treatment plan is frustrating as we do not have a way to track Review Source Response from Office Ally December 19, 2023 Adrianne, We are sorry to hear that you have not had a positive experience with Office Ally solutions. Over the last 2 years, we have invested in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Thank you for your valuable feedback. If you are interested in sharing additional details, please reach out to us. CT Chong T. physician Medical Practice Used the software for: 2+ years ### "OfficeAlly review" August 18, 2023 4.0 Pros Easy to utilize, well organized features Cons hard to obtain support when the system is down Review Source SL Sarah L. MFT Intern/Volunteer Mental Health Care Used the software for: 6-12 months ### "Great product!!" September 2, 2023 5.0 We are a mental health company and EHR 24/7 allows seamless communication and intuitive use. There is a lot of flexibility in how it is used and what type of information can be utilized. Pros The way that the system is set up is very intuitive. Information is easy to find and sharing access with the company I work with is seamless. Cons The only part that I find to be a bit cumbersome is pulling up my individual appointments and sorting them from other therapists because it takes a little time. Review Source Response from Office Ally September 5, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Opel S. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Very useful " November 3, 2016 4.0 We have been using office ally as a PMP and a clearing house for over 8 years. It is a great program and you cannot beat the price. Pros Its free and not hard to learn. Cons It could use some updates to the accounting portion of the program. Review Source JJ Jonas J. Therapist Non-Profit Organization Management Used the software for: Less than 6 months ### "Therapist " September 1, 2023 5.0 My experience has been great Pros I like it because it gives me information in real time Cons I don’t have anything bad to say about this particular tool. Review Source Response from Office Ally September 5, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. Similar Products Featured ## Related categories [Pain Management EMR](https://www.capterra.com/pain-management-emr-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.