# Page 6 | EHR 24/7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is EHR 24/7 the right Patient Management solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134091/EHR-24-7/reviews --- EHR 24/7 4.1 (179) [View alternatives](https://www.capterra.com/p/134091/EHR-24-7/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Page 6 - Reviews of EHR 24/7 ## Showing most helpful reviews Showing 126-150 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KM Kegan M. Mental Health Counselor Mental Health Care Used the software for: 2+ years ### "Overall, a really good experience" August 8, 2017 5.0 Easy access to hundreds of clients with a program that is compliant with standards for our industry. Pros To be able to access a low to no-cost EHR is such a gift for our small business! We are grateful for he awesome customer support tream when we get "stuck" too Cons Having a mobile-friendly version would be AMAZING! It is challenging to use on mobile devices at times. Review Source JT Jonathan T. Owner Medical Practice Used the software for: Less than 6 months ### "Owner" September 16, 2023 5.0 Great experience Pros Friendly easy to use and navigate great for billing Cons Having to enter ice 10 and cpt codes manually Review Source Response from Office Ally September 18, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. VL Valencia L. Electrologist Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy and fast!" December 12, 2023 5.0 Pros I love how easy it is to access. It’s very easy to organize our records for the job I’m in. Cons I can have more of a modern look to it’s development. Review Source Yuri B. Owner Medical Practice Used the software for: Less than 6 months ### "They would charge you erroneously and would not back off" September 6, 2018 1.0 Office Ally billed me for two months for their EHR 24/7 service which I never used and cancelled after signing up in error. They refused to dispute the charge and blocked my access to their free EMR version after three months of use, which compromised my patient care. Had to complain to FTC. Pros Free EMR (not EHR) version. Inclusiuon of electronic prescribing and clearing house in free version. Cons At times counter-intuitive, must go "around the block" for simple moves. Review Source JR Jesus R. MA Medical Practice Used the software for: 2+ years ### "Practical and very easy to use" September 25, 2018 5.0 Pros I really love the way each patients profile is set up. It is literally a patients file electronically, everything from medications and prescriptions and xrays all in one place. Cons Sometimes the site loads slowly and can be frustrating but its rare when that happens. Not a real big deal to be honest. Review Source aG angela G. Office manager Health, Wellness and Fitness Used the software for: 6-12 months ### "awful "experts"" June 14, 2021 1.0 Awful; especially for a new user. Pros I do not like this software and I do not recommend; especially for new users Cons Inaccurate claims went out and they are a clearing house!!!! This is so ironic and not only did we not get paid for these claims office ally blamed our software. However, looking at our software what they claim is not correct is correct. so disgusted Review Source aG ashish G. MD Mental Health Care Used the software for: I used a free trial ### "Review eHR" September 1, 2023 4.0 Pros Ease of use, highly recommendedEase of access Cons CostNot anything other than thatRecommended Review Source Response from Office Ally September 5, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. CC Cathy C. owner Accounting Used the software for: 2+ years ### "Office Ally EHR beats it competition" July 29, 2020 4.0 Small medical provider offices would do well with Office Ally EHR and paring it with Office Ally Practice Management for a nice billing system. The prices cannot be beat by anyone. Pros EHR integrates with Office Ally's Practice Management software for ease of billing. EHR offers the provider the ability to chart patients visits, bill out visits, track vitals and other important aspects of the patient. To store patient forms, ID and insurance cards along with other important documentation. The provider can create their own templates or use Office Ally's. Cons Customer service could use a face lift. A chat feature or message feature link on the website would be handy. There are long hold times on phone. Billers need answers in real time as it takes extra time and expense to continually go back to an issue Review Source YR YASEN R. MA Medical Practice Used the software for: 1-2 years ### "OFFICE ALLY" August 5, 2018 4.0 THE BILLING ASPECT OF THIS SYSTEM IS VERY EASY TO USE, HOWEVER THE PATIENT ASPECT COULD USE SOME WORK Pros LOW ON COST OFFERS ALOT OF FEATURES FOR PATIENTS AS WELL ABLE TO ACCESS ANYWHERE SINCE IT IS WEB BASED EASY TO NAVIGATE THROUGH DIFFERENT MODULES GOOD FOR OFFICES 5+ COMMONLY USED EHR SYSTEM Cons SERVERS CAN BE SLOW SOMETIMES BUT THAT COMES WITH BEING WEB BASED THE PATIENT PORTAL IS NOT AS EASY TO NAVIGATE THROUGH Review Source FO Fenardz O. Chief clinical officer Used the software for: 1-2 years ### "It can operate 24/7 just as its name.it is easy to learn it use and use it as well" August 7, 2018 3.0 Ehr 24/7 is generally great has it has enabled wide coverage. It is easy to use and integrates nicely Pros Easy to use and set up.well integrates in other departments e.g. pharmacy. It has a wide coverage since it operates both remotely and physical Cons It is an expensive software not affordable by small facilities.customer support is not fully relaxant as it is slow. One require some IT knowledge to operate it Review Source CP Carol P. Office Manager Medical Practice Used the software for: 1-2 years ### "Decent EHR" January 21, 2019 3.0 Good value EHR. Pros Cloud based EHR. Can do SOAP notes and create claims. Has built in note templates. Works fine for my small office. Cons No reminders of notes that need to be signed off on for the day. The built in note templates need improvement. Only small files can be added onto a patient. Not the most user friendly and sometimes loads slow. Review Source Brian O. Patient experience specialist Hospital & Health Care Used the software for: Less than 6 months ### "You get what you pay for " October 4, 2018 3.0 Pros If you want to meet the bare minimum in terms of meaningful use and emr systems this is it. Economical software choice for your practice and has your basic features. Customizable for most practice needs. However please be mindful you get what you pay for. If you need to add more HCC codes in terms of billing you will need to call customer service or do a work around. Cons A very basic emr system with minimum features. You will need to pay for the add ons and extra features which are very expensive. Customer service and development for your emr system can take longer than expected. Review Source TH Tiffany H. Manager Alternative Medicine Used the software for: 1-2 years ### "Quick, Easy and efficient " January 26, 2018 5.0 Office ally's customer service is always professional and efficient. I really like that I don't have to wait long on the phone to get a human response. Pros Quick, easy and efficient. I like that we don't have to wait long on the phone for service, also great to see the ICD 10 coding is always up to date and real time claims are helpful for patient's. Review Source JS Jennifer S. Chiropractor/owner Health, Wellness and Fitness Used the software for: 2+ years ### "Not easy to navigate" January 16, 2018 4.0 Pros This is used to bill our insurance claims and it does what we need it to. Everything seems to go through without a hitch. Cons This is suppose to be a free service, however we somehow still get billed every month. The website also seems a little out dated and isn't real easy to use. Review Source AH Alison H. owner Health, Wellness and Fitness Used the software for: 2+ years ### "office ally is free and works well" September 13, 2018 5.0 Pros I like that is is free and does what it's supposed to do. Cons The website is not pretty but it does the trick. Review Source JG Jeremy G. Director of Operations Medical Practice Used the software for: 2+ years ### "Takes some time to get aquainted but after you learn its great!" April 15, 2016 4.0 Pros Its free, turn around on processing is fast. Practice mate keeps updating and getting better. I really like the ability to create claims from the calendar Cons Can be sluggish at peak times. Lacks fax ability (to fax referring doctors). No color coding of visit types and/or status of the visit. Review Source EC Elizabeth C. Behavioral Health Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Awesome EHR!!" September 6, 2023 5.0 I love to use it and it is easy to use Pros Easy to use! User friendly and a amazing system! Cons None at this time - All is good here- It is really east to navigate and easily organized Review Source Response from Office Ally September 7, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. JM Jennifer M. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Billing Software" November 21, 2019 5.0 Pros I like the ease of use of this software, it makes everything so easy and allows access to a lot of information to the user without having to dig for it. Cons I feel like the interface could be a little cleaner. Review Source MA Merrick A. Billing Manager Alternative Medicine Used the software for: Less than 6 months ### "OfficeAlly gets the job done!" August 13, 2019 4.0 Pros I was in no way involved in the set up of officeally, but it seems to run without a hitch. It’s relatively intuitive for billing software, and makes it so that you don’t have to review individual HCFAs. It will even notify you of possible errors that could effect billing even when your initial submission is accepted. We only use officeally as a means of billing externally to Private Health Insurance Companies. Cons Honestly, I have no issues with officeally. It does what we need it to without issue. Review Source CL Connie L. Manager Medical Practice Used the software for: 6-12 months ### "Simple EHR program with some flaws" July 14, 2017 3.0 Pros It is fairly simple to use. Training is readily available at convenient times. Inexpensive compared to other programs. Cons Reports don't give information needed. The patient medication list is hard for patients to read. Program randomly deletes chart notes. Runs very slow at times with lots of server issues. Review Source gY gary Y. doctor Alternative Medicine Used the software for: 2+ years ### "billing software" July 23, 2019 4.0 Pros Fairly easy to use and set up. Sends you a report if things dont go through properly. Cons Was free but now being charged. Rejects certain codes even when valid. Review Source JF Jay F. Phlebotomist Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to use" September 1, 2023 5.0 My first time using this program i caught on quick fast learner to use in the medical field. Pros Easy and fast to use not complicated at all and very neat and organized to check patient's information and communication sent fast. Cons To much catagories but, overall good to work with. Review Source Response from Office Ally September 5, 2023 Thank you for the complimentary review. I am very glad that you are enjoying the product. I would be very interested in hearing more about (and possibly highlighting) your experience further. If you are interested, please reach out to us. CM Cynthia M. Office Manager Medical Practice Used the software for: 2+ years ### "Easy to use, affordable option. " June 21, 2016 3.5 Pros EHR 24/7 features easy customization features and can be tailored to fit each clinicians unique needs/wants. Cons Customer service is not the greatest, reps seem uninformed or "guessing" a lot of the time. 3 out of 5 times they have no solution to offer. Also, servers can be slow at times rendering the system "dead in the water" as we call it. Review Source VA Veronica A. Therapist Mental Health Care Used the software for: 2+ years ### "PROVIDES GOOD SERVICE FOR PRACTICE MANAGEMENT" April 12, 2016 4.0 Pros I like the cost, the customer service and the reliability. I have never had any problems with the practice management software that I use. Cons Some functions are a little bulky. The EHR did not work well for mental health clinicians when I tried it, but the practice management software is good as is the price. Review Source JM Jessica M. Chiropractor Medical Practice Used the software for: Less than 6 months ### "Poor quality clearinghouse" October 10, 2022 1.0 Not good. Pros Thought it was going to be a somewhat easy transition from billing from JaneApp to here. It was not. Cons Had to contact customer service a lot, and they were very unhelpful. Actual website is difficult to navigate. All in all, did not have a good experience. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.