# Page 7 | EHR 24/7 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is EHR 24/7 the right Patient Management solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134091/EHR-24-7/reviews --- EHR 24/7 4.1 (179) [View alternatives](https://www.capterra.com/p/134091/EHR-24-7/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Page 7 - Reviews of EHR 24/7 ## Showing most helpful reviews Showing 151-175 of 179 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Alex L. Realtor Real Estate Used the software for: 1-2 years ### "You Get What You Pay For" May 29, 2020 1.0 Pros my NP uses this portal. Turns out it is free. You get what you pay for, seems like. I can see she loaded my lab results into the portal. Portal tells me, sorry, no lab results available. I call customer service. Put on hold for 13 minutes. Looks like their IT team has had this problem for SEVERAL WEEKS, and they STILL can't fix it. Unacceptable. Medical records can have life and death info in them, and for a patient to not be able to access their records is unacceptable. Would NOT recommend to anyone. Cons Everything, since it doesn't actually work. Review Source MW Melissa W. Owner Mental Health Care Used the software for: 2+ years ### "Meets my needs" June 23, 2016 4.5 Pros I like the flexibility of the program as it is internet based. Cons Some bugs. Although rare there are times when a visit is made through the appointment tab but it does not transfer to the visit tab. If it isn't in the visit tab then it will not be billed. Review Source JF Jason F. Practice Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "It works" July 20, 2021 5.0 A very small learning curve, but overall very easy to use. Pros Ease of access to many different parts of EHR Cons Knowing where to go is difficult at first, but then you find the many ways in. Review Source SH Sanda H. Director of Operations Medical Practice Used the software for: 2+ years ### "Long term user 12 years plus" September 15, 2016 4.0 Pros No cost, ease of use setup new patient information. Simplistic billing process. Cons Streaming report features, lack of follow-up technical customer support issues, related to electronic claims submissions, creating denials and rejections. Review Source KW Kim W. Office Manager Mental Health Care Used the software for: 2+ years ### "Needs to work out a few bugs, but overall I love this software." April 19, 2016 4.5 Pros Fast customer service when you have an issue. Easy to use software. Doesn't take a degree in science to use software. Cons Has issues with TIMING OUT and lagging with loading pages. At times it seems like the server is running super slow. Review Source RT Robert T. Doctor Medical Practice Used the software for: 2+ years ### "It has been getting worse of the experience using the program." April 18, 2016 1.0 Pros The billing program is OK. The EHR is easy to use but not sophisticated or friendly. The e-prescribing is free but it a dump program. Cons The EHR program is not friendly and the e-prescribing is the lousiest program I ever encountered. Review Source MW Moses W. PHYSICIAN Used the software for: 6-12 months ### "EHR 24/7 is very useful for sharing information with other medics and patients anywhere anytime. Its 24/7" June 22, 2018 5.0 EHR24/7 as the name suggest is an always useful software for you and your patients in sharing information and e-prescription. Pros Very easy to use, is online 24/7 patients can connect with you remotely anytime, enables us to serve many patients both physically and remotely. Cons Customer support is poor, requires you to have some basic IT knowledge but is generally easy to use. Review Source DP Danny P. X Ray Tech Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gets the Job Done" September 22, 2020 3.0 Funtional however not a pretty application. Works ok. Pros Once you get the hang of it its pretty easy to use. Most funcionaltiy is there. More than likely however, this may depend on your practice. Cons Looks and feels outdated. I feel like there could be ways to make creating encounters easier and quicker . Review Source SK Shailee K. Office Manager Medical Practice Used the software for: 1-2 years ### "Effective and easy to use. " May 16, 2016 5.0 Pros I like how easy it is to use and if there is a problem the staff on call is great with answering your questions. Cons I don't like how if there is a system error most of the time the office is unaware of the error and I have to call in to check, so email that the system is down is more efficient and effective in my mind. That way we are all on the same page. Review Source NW Nick W. Owner Mental Health Care Used the software for: 2+ years ### "Overall good" April 30, 2016 4.0 Pros Electronic vs paper "charts", and ongoing updates and improvements. Cons Slow server speeds, and at times, "dropped" notes before the note saved due to slow server response. Review Source CH Caitlin H. Office Manager Mental Health Care Used the software for: 2+ years ### "Great software! Very helpful staff." August 10, 2016 5.0 Pros Extremely easy to work with and the staff is very helpful with all questions and fast to communicate. Cons The look of the site is a little dated, but it is functional! Review Source VR Verified Reviewer Company Owner/Office work Medical Practice Used the software for: Less than 6 months ### "You get what you pay for" February 16, 2019 2.0 It was basically good and easy. Just it could be updated Pros The system is very easy to learn which is nice, Cons System is very slow it needs to have upgrades and maybe new features. Review Source KC Kathleen C. Psychiatric Rehabilitation Specialist Consultant Hospital & Health Care Used the software for: Less than 6 months ### "Fantastic for Small Companies" September 5, 2019 5.0 Pros The ability to organize all of my client's information in one location and easy access from anywhere. Cons The search feature wasn't the best; had to scroll to find the individual I was looking for. Review Source BL Bianca L. Owner/bcbs Individual & Family Services Used the software for: Less than 6 months ### "Great software. " November 8, 2019 5.0 Pros I like that correcting claims are not difficult to do for this software. Cons None. But wish the interface was more updated. Fin had to name something, they are not participating providers for a ton of insurance carriers. Which is where that fee comes from. Alternatives considered [Waystar](https://www.capterra.com/p/45512/ZirMed/) Reason for choosing EHR 24/7 The price of this system was the most reasonable. Review Source SJ Shalona J. Controller Financial Services Used the software for: 1-2 years ### "Isurance Specialist. I submit all the claims and follow up." June 21, 2016 5.0 Pros Everyone is great to work with, they know a lot about the software. Cons There is not much I don't like. everything is perfect for what I need. every one you talk to is very helpful, respectful and follow through with everything Review Source CB Cammielle B. Practice Manager Used the software for: Less than 6 months ### "E-prescribe NIGHTMARE" February 6, 2019 1.0 We have been trying for 1 month to set up our e-prescribe account as our office software doesn't have it built in. AWFUL to deal with them. tons and tons of phone calls. hours on hold. still not set up. we haven't been able to write a controlled substance script yet this year. Pros Nothing. It's complicated and difficult to navigate. Cons Everything. Hard to navigate. not user friendly. horrible tech support and customer service. Review Source Derek A. Owner Mental Health Care Used the software for: Less than 6 months ### "Review" September 29, 2020 3.0 Pros I like that is is fairly inexpensive to use. Cons The software is old and difficult to navigate. Review Source BG Brandi G. Billing Manager Mental Health Care Used the software for: 1-2 years ### "You get what you pay for!! Spend the extra money & get another system" July 12, 2016 1.5 Pros It is an inexpensive product. That is all I can say that is positive. Cons EVERYTHING ELSE! The system crashes almost on a monthly basis. Sometimes for several days. Review Source DS Darla S. Office Manager Medical Practice Used the software for: Less than 6 months ### "We have used it for 4 years and have had a great experience!" July 12, 2016 5.0 Pros This program works very well for our office. I am able to log in and view the schedule even if I am not at the office. Submitting claims is very easy and Office Ally is there to help. Claims are processed quickly with reports giving updates as to the status along the way. Cons We have days that are very busy and I really depend on the program to work, which most of the time it is great. There have been days when the server is having trouble and I don't get mush done. I have gotten around the issue for the most part by printing schedules ahead of time. Not the best but better than nothing. I do hope this gets fixed. Other than that I love the program! Review Source JP Jennifer P. Billing Manager Mental Health Care Used the software for: 1-2 years ### "Great for the cost" July 14, 2016 4.0 Pros I like the layout of the software and the functionality of the options. Also, the cost. Cons The updates or "down time" can be frustrating for my office Review Source EC Eva C. Doctor Medical Practice Used the software for: 1-2 years ### "Office Ally Review" April 17, 2016 2.5 Pros affordable, online help is good, the immunization view is good Cons difficult to create templates not pediatric specific Review Source BP Brittany P. chiropractor/owner Medical Practice Used the software for: Less than 6 months ### "Good" January 18, 2018 3.0 Pros The product is fairly easy to use once you learn it. I would say overall a good program, but not the best I have tried. Cons The program does not seem accessible like on a tablet or ipad. It is ok if you are on a office computer. Review Source BN Brian N. Doctor of Chiropractic Medical Practice Used the software for: Less than 6 months ### "Worked with this office system for about 4 months before we changed because of its difficulties within our clinic" September 21, 2017 1.0 Pros Cheap cheap cheap (I mean it is free), without the free aspects this would have never ever been used. Cons Terrible interface, requires so much personalization in order to do anything properly. You get what you pay for. Review Source KL Kirsten L. Owner Medical Practice Used the software for: 6-12 months ### "Great Product" April 18, 2016 4.0 Pros The price can't be beat and everyone is helpful and friendly for training and questions. Cons It would be nice if you could see all the information for a particular patient without having to switch tabs and retype their name. Review Source NB Nisha B. Assistant Medical Practice Used the software for: Less than 6 months ### "Great system" February 4, 2020 5.0 Great customer service and clearing house is good because it lets you know if something has been rejected immediately through email Pros Its easy to use and upload claims. They let you know your claims been sent or not. Love that it show you errors and dates Cons I don't have any cons for this software. The rejection codes they use are a bit confusing. Very simple overall Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.