# CIMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CIMS Software - reviews, pricing plans, popular comparisons to other Cemetery products and more. Source: https://www.capterra.com/p/134099/CIMS --- # CIMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CIMS ## What is CIMS? CIMS designs powerful and easy-to-use cemetery management software that stores all cemetery maps and records in one place, saving cemeterians time and money. Over the past two decades, the CIMS team has worked closely with more than 1,000 municipal, religious, and private cemeteries to create software and modules that simplify record-keeping and streamline everday tasks. In CIMS Light, CIMS Gold, and CIMS Platinum, we offer cemetery management software for all cemeteries and budgets. Get a quote for your cemetery today. ## What is CIMS used for? [Cemetery](https://www.capterra.com/cemetery-software/) Overall rating Based on 45 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CIMS alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/10005008/Cemetery-Workstation/#reviews) Starting price $60.00 Per User, Per Month [4.7 (86)](https://www.capterra.com/p/145091/Plotbox/reviews/) Starting price Contact vendor for pricing [4.7 (60)](https://www.capterra.com/p/187388/Chronicle/reviews/) Starting price $165.00 Per User, Per Month [4.4 (14)](https://www.capterra.com/p/171785/CemeteryFind/reviews/) Starting price $995.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/134099/CIMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Lot Mapping 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Keeping records of the location and availability of graves across the cemetery and presenting them in a visual form Records Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Ability to record, store, update, and retrieve information Image Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Support for uploading and retaining image files in the cemetery records database Work Order Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Customizable Reports 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports CIMS 14 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system A system that allows access to a database structure without relying on an external program Alter the layout and content of reports Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Visualize locations on a map Support for uploading and retaining image files in the cemetery records database Allow the audience to interact or engage with the content Keeping records of the location and availability of graves across the cemetery and presenting them in a visual form Ability to record, store, update, and retrieve information Creating, assign, and track jobs and/or tasks for work orders Features 4.6 (45) 4.6 Based on 45 reviews ## Pricing Value for money 4.6 (38) ### Starting price Free trial available Value for money 4.6 (38) 4.6 Based on 38 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) ## Support, customer service and training options Customer Service 4.8 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (41) 4.8 Based on 41 reviews ## User reviews Overall rating 4.6 Based on 45 reviews Filter by rating 5(29) 4(12) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent JP Jan P. Executive Board Religious Institutions ### "Overall best program and support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 They are there to assist as we become a more advance user and whatever person we deal with has an answer or gets us to the best person to help Pros The prompt customer service with any one off questions. Updates to make user friendly tasks and providing multiple updates to enhance use. Cons There is nothing that I would rank as least liked. We did have a rocky start with the initial mapping and understanding how to get data loaded to avoid problems in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Thank you, Jan! We are glad you received excellent customer service from our team. CL Clint L. General Manager Non-Profit Organization Management ### "Reliable, Practical, and Supported — A Cemetery Software That Works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 We manage a cemetery that has been in operation for nearly 150 years, so bringing decades of records into a modern digital system was a big shift. CIMS has helped us bring order to those records, improve mapping accuracy, and operate with greater confidence. The QuickBooks Online integration has been especially helpful in simplifying our back-office financial processes. What truly stands out is the support team — they’re accessible, patient, and genuinely helpful when questions arise. We’ve been so pleased with our experience that we are now integrating CIMS into our sister cemetery as well. No software is perfect, and there’s a learning curve when you’re moving from paper to digital, but overall we’re glad we chose CIMS. Pros • Helps organize historic records with clarity • Mapping and location tracking are a real operational improvement • QuickBooks Online interface greatly simplifies back-office workflows • Support team is accessible, patient, and understands cemetery operations Cons • Takes some time to get fully comfortable with all features (typical with powerful, specialized software) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Thanks so much for your kind words, Clint! We are thrilled that our support team exceeded your expectations. DB Donna B. Sexton Cemetery Manager Religious Institutions ### "Outstanding " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 We have been using CIMS since 2007 and have watched it expand functionality, constantly improving, taking feedback and developing a 1st rate product! Pros Ease of use, available help on the program itself. Updates clearly explained. Does more than I thought we could possibly need! Cons There is absolutely nothing that does not surpass with CIMS- it is fabulous, easy to use. There are features that we do not yet utilize! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Thanks for being such a dedicated client, Donna! We appreciate you. YP Yehuda P. Manager Consumer Services ### "Happy customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 3, 2026 Pros Great customer service and people to work with. They are always updating the program and are willing to listen to your input as user of the program. Cons When I first started using the program I didn’t like how there was no billing/ accounting. But you changed that so I have no problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2026 Thanks, Yehuda! We are always expanding our service offerings to better support cemetery management. I'm glad you are happy with the financial additions! JG John G. District Manager Non-Profit Organization Management ### "Using CIMS Platinum Daily" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2024 The most impressive thing about our experience with CIMS has been the customer service. We shoot an email and we get expert help right away. Pros Our CIMS Platinum software can be as simple or as complex as we want. The operations make sense and our maze of cemetery maps were integrated flawlessly. Cons The minor things we did not like as much at first turned out to be customizable to exactly how we wanted them, i.e. font size, map colors, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Keerthana k. Project Coordinator Non-Profit Organization Management ### "Cloud base Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 11, 2021 Pros Cloud-based Integrated with User information Smart Map Cons Cost Pricing for small and medium Organizations Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Donna C. Assistant City Clerk Government Administration ### "I love this software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2019 I would recommend this software to anyone. Even though it has it's issues at times the tech supports is very helpful and gets you back and running in no time. Pros I like that the software is very user friendly. Cons Since we use the Cloud version, at times it can be slow at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jerrie L. secretary Information Services ### "Highly recommend!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2019 I really enjoy working with the people at Ramaker. They are quick to respond to issues and questions as well as provide updates that make the system better. Since the beginning of using CIMS desktop and then transferring to Cloud CIMS I have no complaints about customer service. Pros I really enjoy the ease of cataloguing the cemetery and the ability to add photos, documents and other notes in to CIMS. All the information that the cemetery needs to maintain files on customers is in one place and easy to access from any computer and/or smart device. I can answer questions while out and about for family members who are curious about information as to where their loved one is buried. This in invaluable to me. The customer service is amazing and I am never without an answer to a question for more than 24 hours. Cons I feel like the map printing features could be easier to navigate and print for help in locating a grave (such as having a list of the names of nearby graves to ease in the finding for families). I also wish there was a place for middle names and/or the ability to put a place for other items. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS mike s. Cemetery Supervisor Government Administration ### "CIMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2019 We used to have all records on paper and looking up burials and knowing what graves we could sell took soooo much time, mow with CIMS we can do it in minutes. Pros User friendly, great help when you do have a problem, the maping is so good. Cons What I like least about this is that we did not get this software years ago. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WD William D. Executive Secretary Consumer Services ### "CIMS Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2019 We have been very pleased with the ease of use and functionality. We no longer keep paper records. The days of keeping track of burial plots on file cards are gone. We share our data upon request with persons doing genealogy research. Having pictures of the grave stones to include with the data is greatly appreciated. Pros The software is very easy to use. We use the Mapping version. It reduces our search time and the ability to print maps is very helpful to the employees. We have been with the CIMS software from it's early development. The company has continued to update and improve it's user ability. We have now transitioned to their cloud version and that allows me to access our data as I travel on my smartphone or tablet. We have taken pictures of the headstones and save them with the burial information. The customer support is outstanding. When I have had an issue, it has been resolved with one phone call. Cons We have experienced no issues with the software. It meets our every need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134099/CIMS/reviews/) Popular comparisons [Plotbox vs CIMS](https://www.capterra.com/compare/134099-145091/CIMS-vs-Plotbox) [Chronicle vs CIMS](https://www.capterra.com/compare/134099-187388/CIMS-vs-Chronicle)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)