Who Uses This Software?

IT, sales, marketing, customer service management for all industries, specializing in the manufacturing industry.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $47.00/month/user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Clear C2
  • www.clearc2.com/
  • Founded 1993
  • United States

About C2CRM

Clear C2 is the leading CRM for manufacturing. Our clients, starting at 10users, have similar needs: track sales efforts, create transparency, and control access to their contact data. Easy to use and implement, our award-winning C2CRM, is designed to improve productivity, increase sales and boost your bottom line. Highly adaptable, with modules built for industrial use cases and customization provided by our team of experts, the platform is available as both SaaS and on-premise deployments.


C2CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

C2CRM Reviews Recently Reviewed!


Simple to implement and tailor to meet our small, niche industry business needs. Excellent support.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types.

For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable.

C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.

Cons: There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

We have a great working relationship with the Clear Team. C2 is core to our business structure.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.

Cons: No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Overall: Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

C2CRM - A True Business Partner

Apr 22, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more.

This is our Killer app!

Team is the main reason why we are extremely pleased with our decision.

Jul 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The logic is written in the software to manage our customer base. Team has been extremely helpful to point out the virtues and benefits.